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roofer
Serbrus Excellence LtdEdmonton, Canada6 days ago
Full TimeOn-siteMidFrom CA$60,320 / Year
steel

Education: Secondary (high) school graduation certificate. or equivalent experience. Work site environment: At heights. Dangerous. Outdoors. Work setting: Various locations. Commercial. Industrial. Residential. Tasks: Read blueprints, drawings and specifications to determine work requirements . Repair or replace shingles and shakes on sloped roofs of buildings. Repair roofing systems. Install and repair metal roofs using hand and power tools. Install sheet metal flashings. Erect and install scaffolding, falsework and other working platforms. Certificates, licences, memberships, and courses : Workplace Hazardous Materials Information System (WHMIS) Certificate. Fall Arrest Protection Training Course. Area of specialization: Shingled roofs. Modified roofing system. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Willing to travel. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Physically demanding. Bending, crouching, kneeling. Handling heavy loads. Repetitive tasks. Own tools/equipment: Steel-toed safety boots. Personal suitability: Reliability. Team player. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Evening. Morning. Experience: Experience an asset. Employment terms options: Day. Weekend.

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Trust & Integrity Specialist
SolaceUSA (Fully Remote)6 days ago
Full TimeFully RemoteMid
clinicalcompliancecompliancerecruitinglean

About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Bloomberg funding announcement here . About the Role We're looking for a Trust & Integrity Specialist to protect the integrity of the patient experience and the Solace platform. Sitting within the Customer Experience team, you'll serve as a dedicated resource for identifying, investigating, and resolving situations that pose risk to the patient or advocate experience. This role sits at the intersection of patient safety, conduct oversight, and operational risk. You'll own the review of flagged cases, monitor for emerging patterns, manage complaints with care and urgency, and ensure that the people and systems patients interact with are operating within Solace's protocols and standards. Reporting to the T&I Manager, you'll work closely with QA, operations, and internal stakeholders to maintain a trustworthy, safe, and high-quality experience for every patient we serve. Today this work centers on advocate-facing cases; as Trust & Integrity expands, the same function will extend to other patient-facing groups (CX, physicians, and beyond). What You'll Do Patient Safety & Complaint Management Serve as the primary point of escalation for patient safety concerns, complaints, and adverse experience reports Investigate and resolve complaints in a timely, thorough, and empathetic manner, documenting findings and outcomes with precision Identify when a patient situation requires urgent intervention and coordinate an appropriate response across CX and operations Ensure patients feel heard and supported throughout any complaint or escalation process Conduct & Risk Oversight Review flagged reports from internal stakeholders regarding the behavior or conduct of any patient-facing individual or team Assess whether conduct aligns with Solace's ethical guidelines and engagement standards, distinguishing conduct/trust issues from process-conformance issues Maintain accurate, confidential records of all investigations and outcomes Risk Monitoring & Pattern Analysis Monitor patient feedback, escalation data, and operational signals to identify emerging risk patterns before they become systemic Track complaint trends, root causes, and repeat issues; surface insights to CX leadership with recommended mitigations Contribute to risk reporting cadences and flag high-priority issues in real time Support the development of internal playbooks and response protocols for common risk scenarios Cross-Functional Partnership Act as a trusted point of contact for internal stakeholders (operations, clinical, product) who surface risk or safety concerns Partner with QA to distinguish systemic quality issues from individual trust and safety incidents, ensuring each is handled appropriately Contribute to policy and SOP updates that reduce risk and strengthen the patient-advocate relationship What You Bring to the Table Experience in trust and safety, patient advocacy, healthcare operations, compliance, or a related field A calm, methodical approach to high-stakes or sensitive situations. You don't rattle easily and you know how to de-escalate Strong investigative instincts: you ask the right questions, follow the evidence, and reach sound conclusions Exceptional written communication skills with the ability to document cases clearly and handle sensitive topics with discretion Familiarity with complaint management, incident review processes, or risk frameworks Comfort navigating ambiguity and making judgment calls when situations don't fit neatly into a playbook Collaborative by nature: you work well across functions and build trust quickly with stakeholders A deep commitment to patient welfare and a clear sense of what's at stake Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com . Report suspicious activity to recruiting@solace.health or advocate@solace.health.

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Group Product Manager, Data Feeds
Full TimeFully RemoteSenior$190,000 - $205,000 / Year
pythonsqldata sciencetaxcoachingmarket research+4

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world's top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It's Like to Work at YipitData: YipitData isn't a place for coasting—it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You'll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you've been waiting for. About The Role: YipitData is building the default intelligence platform for anyone evaluating companies and markets. Our data feeds are central to that ambition, bringing proprietary and exclusively licensed data directly into our clients' research, investment, and business workflows. We're looking for a Group Product Manager to lead and grow our Data Feeds product management team. You will own the strategy and performance of a portfolio of data products, develop a strong team of PMs, and help build a more connected, scalable feeds business serving fundamental investors, quantitative and systematic funds, and corporate customers. This is a player-coach role . Alongside managing the team and setting portfolio direction, you will directly own a strategically important data feed or quant-focused feed initiative - from customer discovery and product strategy through development, launch, and ongoing performance. You should enjoy moving between portfolio decisions, coaching PMs, and working through the details of a product yourself. Our opportunity extends beyond bringing more datasets to market. We are building differentiated products around clear customer problems, combining data and capabilities where they create greater value, and making our feeds easier to evaluate, integrate, and use. You will help determine where we invest, how our products fit together, and how we translate our data advantage into durable growth. As Our Group Product Manager, Data Feeds, You Will: Lead and Develop the Product Team Manage, coach, and grow a team of product managers, strengthening their customer discovery, strategic judgment, execution, and commercial ownership. Establish clear product responsibilities, goals, and decision-making expectations, giving PMs the autonomy and support to own their products. Build effective practices for planning, roadmap reviews, customer feedback, and performance measurement. Recruit and develop talent as the team grows, while maintaining a high bar for product thinking and accountability. Lead Product Portfolio Strategy and Execution Own a cohesive product portfolio strategy aligned with the broader business direction set by the Head of Data Feeds, defining how our feeds fit together, serve customer needs, and deliver differentiated value. Guide PMs in developing product visions and roadmaps that strengthen both their individual products and the overall portfolio. Prioritize across product roadmaps and shared capabilities, balancing customer value, commercial opportunity, and available resources; partner with the Head of Data Feeds on broader investment decisions. Work with PMs to validate use cases and commercial demand early, including during the evaluation of new data sources. Identify portfolio gaps, overlap, and opportunities to combine datasets, reuse methodologies, and extend products across customer segments. Use customer feedback and product performance to recommend which offerings to scale, improve, consolidate, or retire, and lead execution of agreed decisions. Directly Own and Build Products Serve as the hands-on PM for a strategically important data feed or quant-focused feed initiative, owning its vision, roadmap, requirements, and outcomes. Lead customer discovery, investigate the underlying data, and translate customer needs into clear product decisions. Partner with Data, Engineering, Data Science, and Quant Research to assess feasibility, shape requirements, and bring products to market. Stay close to client evaluations and integrations, using feedback to improve the product and establish practices the broader team can reuse. Drive Commercial Performance Share accountability with commercial partners for portfolio revenue growth, retention, expansion, and product economics. Partner with Revenue, Client Strategy, Product Marketing, and Solutions Consulting on pricing, packaging, positioning, and effective sales and evaluation processes. Build a clear portfolio story that helps customers understand which products meet their needs and how those products work together. Balance near-term client requests with repeatable market opportunities, ensuring commitments inform a scalable roadmap. Define and track success through customer adoption, evaluation conversion, time to value, retention, and commercial results. Build a Consistent, Reliable Client Experience Establish product expectations for data quality, coverage, timeliness, documentation, and delivery across the portfolio. Partner with Data and Engineering on quality controls, monitoring, change management, and issue resolution. Improve how customers discover, evaluate, onboard, integrate, and receive ongoing support for feeds, working with Applications and client-facing teams. Ensure clients can understand each product's methodology, limitations, historical changes, and appropriate use cases. Help build a repeatable experience for quant and systematic customers, including the data history, consistency, and transparency required for rigorous evaluation. Connect Teams Around Shared Outcomes Align priorities and responsibilities across Product, Data, Engineering, Research, Quant, Applications, and commercial teams. Partner with Quant Research on systematic investor requirements and research-informed product improvements. Work with data sourcing and partnerships teams to evaluate opportunities against customer needs, licensing constraints, quality, and economics. Communicate strategy, tradeoffs, progress, and risks clearly to leadership and cross-functional partners. You Are Likely To Succeed If: Significant product management experience, typically 7+ years, including ownership of commercial data products, data feeds, or similarly data-intensive B2B products. Experience directly managing and developing product managers, with evidence of improving both team performance and individual growth. A track record of taking products from customer discovery through launch and scaling, with measurable customer and business outcomes. Strong portfolio judgment: you can prioritize across products, allocate investment, and make difficult tradeoffs. Commercial fluency, including experience contributing to pricing, packaging, revenue growth, retention, or product economics. Hands-on analytical ability, including proficiency in SQL and comfort using Python to investigate data and assess product questions. Technical fluency in data products, including schemas, methodologies, quality, delivery mechanisms, and the implications of product changes for clients. Excellent communication and cross-functional leadership skills, with the ability to align teams you do not directly manage. A desire to remain a hands-on product owner while building and leading a team. Preferred Qualifications: Experience with alternative data, financial data, or investment research products. Familiarity with fundamental, quantitative, or systematic investment workflows, including dataset evaluation, backtesting, and integration. Experience building a portfolio that serves multiple customer segments or combines multiple data sources. Experience with third-party data partnerships, licensing considerations, and vendor dependencies. Familiarity with APIs, cloud-based data delivery, and data quality and operational reliability practices. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! Base Salary + Performance-Based Bonus: The annual base salary range for this position is anticipated to be $190k - 205k, with eligibility for an annual performance-based bonus of up to 15% . Final compensation may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, and internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer. Job Applicant Privacy Notice

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Senior Manager of Marketing Operations
Full TimeFully RemoteDirector
gosqltableaulookerdentalforecasting+10

Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life's most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we've completed many of the world's first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started! Proof is scaling its marketing team to support a major expansion from online notarization into portable digital identity for banks, lenders, insurers, and wealth managers. To invest well, we need the systems, data, and processes that show exactly how marketing creates pipeline and revenue. As Senior Manager of Marketing Operations, you'll own the marketing technology stack, lead lifecycle, attribution, and reporting that make the whole team faster and more accountable. Day to day, you'll work closely with Revenue Marketing, Sales, RevOps, and Finance to keep data clean, programs running, and leadership confident in marketing's impact. What you'll do as the Senior Manager of Marketing Operations at Proof: Marketing technology: Own, optimize, and govern the marketing tech stack (marketing automation such as HubSpot, Salesforce, intent and enrichment via Clay, ABM via SixSense, webinar, and event tools) and its integrations, with a clear view of cost and adoption. Lead lifecycle: Design and maintain lifecycle stages, lead scoring, routing, and SLAs in partnership with Sales and RevOps. Reporting and dashboards: Build trusted reporting on pipeline, conversion, velocity, and channel performance for the CMO, executive team, and board. Attribution and ROI: Develop and maintain a multi-touch attribution model and marketing ROI reporting that inform budget decisions, and partner with RevOps on forecasting. Data quality and compliance: Ensure data quality, enrichment, and deduplication, as well as compliance with privacy and consent requirements. Campaign operations: Set standards for UTMs, campaign hierarchy, program setup, and QA. Partner with Finance on marketing budget tracking and planning. Innovation: Evaluate and implement new tools and AI-enabled workflows that improve team efficiency. What we're looking for: 7+ years in marketing operations, including 3+ years in B2B SaaS with enterprise sales cycles. Deep hands-on expertise with a marketing automation platform (HubSpot or Marketo) and Salesforce. Experience building attribution models and executive-level marketing dashboards. Strong analytical skills and a systems mindset, with clear documentation and cross-functional collaboration. You'll really stand out if you have: SQL and BI tool experience (Looker, Tableau, or similar). Experience supporting ABM programs and intent data platforms (6sense, Demandbase). Experience in a regulated industry with strict data-privacy requirements. Position logistics: Travel: This role will include occasional travel for Proof Summit, team onsites, industry events, and customer or partner meetings. Your manager will share more about expected travel during the interview process. Our Proof Pillars: Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow. Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own. Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success. Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win! Some of our great benefits: Medical, dental, and vision benefits Life insurance, long and short-term disability coverage 401k Plan with a 4% match, beginning on your hire date Unlimited Sick and Vacation time 14 paid company holidays 12 weeks of paid parental leave 4 week sabbatical after 5 years of continuous full time employment Health Reimbursement Arrangements for fertility and gender affirmation Lunch on Proof through Grubhub credit Monthly work from home stipend Professional development credit Monthly reimbursement for Wellness And more! Compensation This is the expected total cash compensation range for this position. The salary offered within this range will be determined based on factors including but not limited to skills, qualifications, experience and location. The total compensation package for this role includes base pay, the benefits listed above, and equity. Additional Information This position will be posted and accepting applications through October 23, 2026. Proof uses Identify & Defend, our fraud prevention and identity verification tools, to confirm that individuals engaging with Proof at any stage correspond to a real identity. It's a quick security step that helps keep the process safe for everyone. Defend & Identify are used solely for identity verification and fraud prevention and are not used to assess employment eligibility or qualifications. Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Director of Product Marketing
Proof
ProofUSA (Fully Remote)6 days ago
Full TimeFully RemoteDirector
gopkidentalarchitectureinsurancecompliance+8

Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life's most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we've completed many of the world's first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started! Proof operates identity infrastructure for high-consequence transactions. Built on a WebTrust-audited certificate authority and PKI-anchored verifiable credentials, Proof helps more than 8,000 businesses, from financial institutions and mortgage lenders to insurers and wealth managers, verify who is on the other side of a transaction. Having created the online notarization category, we're now extending into portable digital identity with our Verifiable Digital Credential (VDC) for banks, and into authorization for AI agents. As Director of Product Marketing, you'll turn that technical foundation into positioning that a bank's Chief Risk Officer, head of digital, and compliance team all understand and act on. Day to day, you'll work across Product, Sales, and Marketing to shape messaging, lead launches, equip Sales to win, and make sure the market sees Proof as the trusted identity layer. You'll also lead and develop the product marketing function, starting with the Partner & Customer Marketing Manager. What you'll do as the Director of Product Marketing at Proof: Positioning and messaging: Own product and solution positioning and the messaging architecture (value propositions, proof points, and differentiation) across the VDC, identity verification, eSign/eNotary, and agentic authorization, tailored by segment (banking, mortgage, insurance, wealth) and buyer persona. Launches and go-to-market: Run the launch process for new products and major features, from tiering and readiness through announcement, enablement, an post-launch measurement. Shape use-case plays such as account opening, high-value money movement, title and closing, and agent-initiated transactions with Revenue Marketing and Sales. Sales enablement: Build and maintain the core sales toolkit, including pitch decks, solution briefs, discovery guides, business-case and ROI tools, objection handling, and demo narratives. Run ongoing enablement for Sales, Solutions Engineering, Customer Success, and partners. Market and competitive insight: Lead win/loss analysis, customer interviews, persona and buying-committee research, and competitive intelligence across identity verification, digital credentials, eSignature, and fraud prevention vendors, including maintained battlecards. Product partnership: Partner with Product on pricing, packaging, and roadmap priorities. Track regulatory developments (CIP/KYC, digital identity, and eNotary legislation) and translate them into market opportunities and messaging. Cross-functional content: Supply product and roadmap content for analyst briefings (e.g., Gartner, Forrester, Liminal, Celent, Datos Insights) with the Director of Communications, and product inputs for demand programs, content, and events. Team leadership: Manage and develop the Partner & Customer Marketing Manager and grow the product marketing team over time, so that product, partner, and customer messaging stay aligned. What we're looking for: 10+ years of B2B product marketing experience at a SaaS, fintech, identity, security, or infrastructure company, including 3+ years leading product marketing teams and launches end to end Experience marketing technical or API-driven products to regulated enterprise buyers, ideally financial institutions. A record of creating positioning for a new or emerging category, with launches that measurably improved pipeline and win rates. Enough technical fluency to understand PKI, cryptographic credentials, identity verification, and fraud concepts, and to explain them simply and accurately. Excellent writing, storytelling, and presentation skills, with the credibility to engage executives, customers, and analysts. You'll really stand out if you have: Familiarity with digital identity standards (W3C Verifiable Credentials, ISO mDL, NIST 800-63) or KYC/AML compliance. Experience marketing AI or agentic products and the trust and authorization questions they raise. Experience with developer- or platform-led motions alongside enterprise sales. Position logistics: Travel: This role will include occasional travel for Proof Summit, team onsites, industry events, and customer or partner meetings. Your manager will share more about expected travel during the interview process. Our Proof Pillars: Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow. Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own. Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success. Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win! Here are some of our great benefits: Medical, dental, and vision benefits Life insurance, long and short-term disability coverage 401k Plan with a 4% match, beginning on your hire date Unlimited Sick and Vacation time 14 paid company holidays 12 weeks of paid parental leave 4 week sabbatical after 5 years of continuous full time employment Health Reimbursement Arrangements for fertility and gender affirmation Lunch on Proof through Grubhub credit Monthly work from home stipend Professional development credit Monthly reimbursement for Wellness And more! Compensation This is the expected total cash compensation range for this position. The salary offered within this range will be determined based on factors including but not limited to skills, qualifications, experience and location. The total compensation package for this role includes base pay, discretionary bonus typically paid annually, the benefits listed above, and equity. Additional Information This position will be posted and accepting applications through October 23, 2026. Proof uses Identify & Defend, our fraud prevention and identity verification tools, to confirm that individuals engaging with Proof at any stage correspond to a real identity. It's a quick security step that helps keep the process safe for everyone. Defend & Identify are used solely for identity verification and fraud prevention and are not used to assess employment eligibility or qualifications. Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Software Engineer (Engineer III to Principal) - Formal Methods
Full TimeFully RemoteSenior$115,000 - $230,000 / Year
haskellocamlci/cdrestdentalinsurance+5

Why us? Blockchain technology is enabling a rapidly-growing era of innovation for the digital world. It is crucial that blockchain code such as protocols and smart contracts are provably secure and correct. Once deployed, they are public and cannot be changed. Vulnerabilities and bugs in such programs regularly put millions of dollars at stake. This is where CertiK comes in. We are the leading blockchain security company. Our goal is to secure the cyber world by applying cutting edge techniques from academia to secure blockchain code. Come and join this ambitious mission as a research software engineer to work on automated analyses for provably secure and correct blockchain applications! What you will do You will design and develop tools that automatically ensure the correctness of smart contracts or identify security issues and bugs in smart contracts. We have software engineer positions available at all levels of seniority. Title and responsibilities will be commensurate with experience and background. As part of our multinational team of programming language experts, you will participate in the development of tools that rest upon techniques such as symbolic model checking, SAT/SMT solving, abstract interpretation, data flow analysis, and deductive verification. You will have the opportunity to work on all stages of tool development from idea generation to implementation and iterative improvements. Our team is highly supportive and collaborative with great opportunities to learn and grow. About you You have a background in programming language theory and automated reasoning and love to work on the forefront of applying results from theoretical computer science. You love to tackle computationally hard problems and have a proven track record of achieving results, where results are people using your tool to do their jobs. You are collaborative: you share ideas, love to brainstorm with peers, and give and receive feedback. You are comfortable with the unknown and understand that #startuplife means that you will be wearing multiple hats. Responsibilities Extend the scope and depth of our automated program verification tools and brainstorm, design, and implement new tools. Adapt and improve algorithms for symbolic software model checking. Examples include bounded model checking (BMC), counterexample-guided abstraction refinement (CEGAR), and property directed reachability (IC3/PDR). Build and extend translators from different input languages into intermediate representations, optimizing the generated models for automated analysis. Identify new classes of security properties of smart contracts and formalize properties for use in our automated verification tools. Closely collaborate with other software engineers in developing tools and set technical direction for solving problems in consultation with your team and management. Work on all aspects of delivering working software that meets customer needs, including analysis, design, automated testing, operations, CI/CD, measuring results, incorporating customer feedback, and support. Required Qualifications Master's Degree in Computer Science or a related field or 5 years of equivalent experience. Minimum of 4 years of software development experience (includes internships, software developed during research, and open-source development). Minimum of 2 years of experience with one or more of the following: model checking, formal verification, SAT/SMT solving (Z3, CVC4, Yices, MathSAT, SMTInterpol), abstract interpretation, or closely related disciplines. Demonstrated knowledge of fundamental computer science concepts such as data structures, algorithms, mathematical logic, and automata theory. Preferred Qualifications PhD in the broader field of automated reasoning. Publication record in conferences like POPL, CAV, TACAS, FMCAD, FM, etc. Experience in functional programming (OCaml or Haskell). Strong and creative problem-solving skills; always willing to learn and embrace new technologies and to collaborate. Prior experience in a professional software development environment. Compensation Additional Information About the Company Founded in 2018 by professors of Yale University and Columbia University, CertiK is a pioneer in blockchain security, utilizing best-in-class technology to secure and monitor blockchain protocols and smart contracts. CertiK's mission is to secure the cyber world. Starting with blockchain, CertiK applies cutting-edge innovations from academia into enterprise, enabling mission-critical applications to be built with security and correctness. Compensation Target annual base salary for this role performed in the US is $115,000 - $230,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates. #LI-Remote #blockchain #startups #hiring CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf All CertiK employees are expected to actively support diversity on their teams, and in the Company.

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Growth Product Manager
YipitDataUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior
taxseomarket researchsalessourcingonboarding+1

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world's top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It's Like to Work at YipitData: YipitData isn't a place for coasting—it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You'll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you've been waiting for. Growth Product Manager About This Role We're hiring a Growth Product Manager to build a product-led growth motion for YipitAgent, our company's latest flagship product. You'll own the customer journey from first impression through paid conversion: how prospects discover YipitAgent, understand its value, start a trial, become deeply engaged, and convert into paying customers. Your work may span our SEO/AEO strategy, trial UX, in-product engagement, lifecycle communications, and pricing/packaging. You'll collaborate closely with core product, design, engineering, data, marketing, and customer-facing teams. What Success Looks Like Organic inbounds become our primary channel for new customer acquisition. More visitors start trials and reach meaningful value quickly. Trialists engage deeply and consistently throughout their trials. More trialists convert into paying customers. Measurable increases in active users per account Key Responsibilities Optimize our SEO/AEO by leveraging our proprietary data and the latest technologies & tactics Own and improve the growth funnel from acquisition through trial activation, engagement, conversion, and re-engagement. Define and measure clear goals and success metrics for each stage of the customer journey. Discover 'aha' moments through interviews, behavioral data, funnel analysis, and experimentation and incorporate those moments into the UX appropriately. Design and optimize trial onboarding, in-product education, activation moments, and upgrade experiences. Develop engagement and re-engagement tactics, including proactive and personalized lifecycle touchpoints. Incorporate growth tactics into the core product experience so engagement reinforces itself and spreads to other users Explore and test pricing, packaging, and trial structures that improve conversion while preserving customer trust. Partner with designers and engineers to prototype, launch, measure, and iterate on new experiences. Build a disciplined experimentation practice that balances rapid learning with a coherent customer experience. Communicate insights, priorities, results, and tradeoffs clearly across the company. Qualifications & Skills 5+ years of growth product management, product marketing, or similarly relevant experience. A track record of improving acquisition, activation, engagement, retention, or conversion. Strong product and UX judgment, with the ability to turn ambiguous problems into intuitive experiences. Highly analytical and comfortable working with funnel metrics, cohorts, experiments, and behavioral data. Strong customer discovery skills and the ability to combine qualitative insight with quantitative evidence. Experience with product-led growth, self-serve trials, or B2B SaaS products. Familiarity with SEO/AEO, lifecycle communications, and pricing or packaging experimentation. Comfortable moving between strategy and execution—from defining the growth model to reviewing a trial screen or drafting an email. Excellent collaborator and communicator across design, engineering, data, marketing, sales, and customer-facing teams. This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Our compensation package includes comprehensive benefits, perks, and a competitive salary: We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! Base Salary + Performance-Based Bonus: The annual base salary range for this position is anticipated to be $170,000, with eligibility for an annual performance-based bonus of up to 10% . Final compensation may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, and internal team benchmarks.

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Sr. Manager of CX Enablement
ImprintUSA (Fully Remote)6 days ago
Full TimeFully RemoteDirector
llmlookerarchitectureunderwritingcompliancecompliance+4

Who We Are Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. About You You've owned CX quality at a contact center scale of 200+ agents (in-house or BPO), built a QA framework from rubric through calibration, and shipped training programs that measurably moved agent performance. You're equally comfortable in a Looker dashboard and a Zendesk Guide CMS. You've worked alongside or implemented an AI deflection product (Sierra, Ada, Decagon, Forethought) and can speak credibly about what makes AI-mediated support actually work. Role Summary As Senior Manager of CX Enablement , you will own the quality, training, and knowledge management systems that power Imprint's customer experience. This is a strategic leadership role combining QA framework design, AI-powered deflection enablement, knowledge base ownership, and agent training excellence. You will drive the architecture that connects quality inputs to AI systems (Sierra), knowledge management, and training outputs—ensuring content quality compounds rather than degrades as Imprint scales. You'll partner closely with engineering, ops, product, and vendor teams to transform customer support from reactive to proactive through automation, rigorous quality frameworks, and data-driven training strategies. This role reports directly to the Director of Customer Operations and manages a small team of 2–3 associates focused on execution and continuous improvement. What Success Looks Like in the First 90 Days Completed a comprehensive knowledge base audit with defined ownership model between CS, engineering, and ops, including refresh SLAs in Zendesk Designed and shipped a new QA framework that moves from manual contact center approaches to fully automated quality scoring with clear expectations Established Sierra AI deflection enablement system with daily feedback loops, gap detection, and content optimization for AI ingestion and delivery Built a scalable partner launch QA and training strategy and applied it to an active launch with measurable quality improvements over prior launches Created a structured training rehaul plan in collaboration with our outsourcing partner, focusing on strategic oversight and outcome monitoring Established trusted partnerships with key cross-functional stakeholders including vendor ops, AI product team, partner success, compliance, and legal Responsibilities Own the design, implementation, and continuous improvement of quality management frameworks that drive consistent agent performance across omnichannel support Lead knowledge base strategy and operations in Zendesk, including content audits, ownership models, refresh cadence, and optimization for both human agents and AI consumption Drive Sierra AI deflection strategy by analyzing feedback data, identifying content gaps, optimizing knowledge for LLM ingestion, and improving customer-facing AI delivery Partner with Imprints BPO training teams to design and monitor training programs that address systemic quality issues, leverage AI automation, and scale effectively with new partner launches Build and maintain the technical architecture that connects quality inputs (QA automation, CSAT, sentiment analysis) to training outputs and knowledge base improvements Use data from QM platforms, Sierra AI, and CSAT to diagnose root causes of quality issues—differentiating agent behavior from systemic or content gaps Lead partner launch readiness by designing QA strategies, training plans, and content requirements that prevent launch failures and training debt Establish cross-functional collaboration rhythms with vendor ops, engineering, product, fraud ops, partner success, compliance, and legal teams Manage and develop a team of 2–3 associates responsible for execution, monitoring, and continuous improvement of quality and training operations Qualifications Required 7+ years in customer experience, with 4+ years in quality management, training, enablement, or knowledge management roles Experience owning CX quality, training, and enablement at scale (100+ agents, in-house or outsourced), ideally omnichannel Hands-on experience implementing AI-powered deflection projects using tools like Sierra, Ada, Decagon, Forethought, or comparable LLM-based platforms Strong technical fluency with CX platforms such as Salesforce, Zendesk Guide and Support, or comparable knowledge base and support systems (not homegrown tools) Experience with QM platforms such as Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, or similar quality automation tools Exceptional writing skills with the ability to produce compliance-ready content that requires minimal iteration with legal or regulatory teams Data fluency: able to analyze QA trends, CSAT drivers, sentiment data, and agent performance metrics to identify systemic issues vs. behavior gaps Bias toward action and shipping—comfortable building frameworks that get adopted, not just designed Genuine curiosity about how AI is transforming customer service, with a demonstrated commitment to staying at the forefront of CX automation Nice to Have Experience in fintech, payments, regulated environments, or industries with complex compliance requirements Familiarity with training LMS tools and designing scalable learning programs Background in customer education, support operations, or contact center quality leadership Experience working with outsourced BPO partners and driving adoption of new quality or training standards Track record of redesigning legacy QA or training systems into modern, automated frameworks Perks & Benefits Competitive compensation and equity packages Leading configured work computers of your choice Flexible paid time off Fully covered, high-quality healthcare, including fully covered dependent coverage Additional health coverage includes access to One Medical and the option to enroll in an FSA 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let's move the world forward, together.

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Director, Strategic Finance - Planning Systems
Full TimeFully RemoteDirector
sqldata engineeringlookerdentalmental healthproject management+9

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role Hims & Hers is looking to hire a Director, Strategic Finance - Planning Systems lead to join our Strategic Finance organization. Reporting to the VP, FP&A, you will own the architecture behind the company's consolidated planning and reporting cycles, designing how inputs from across the FP&A pillars flow into a coherent, system-based corporate view that informs decisions made by senior leadership, the executive team, and the Board. This is a hands-on, individual-contributor role for someone who pairs strong financial and business acumen with deep experience in planning tools and finance transformation. You will own end-to-end workstreams, set the standard for how planning and reporting scale, and act as a force multiplier for the brocader FP&A team. We're looking for someone who thrives in a fast-moving, high-growth environment and gets energy from building durable infrastructure. You Will Own the consolidated planning and reporting engine behind the annual operating plan, long-range plan, and monthly/quarterly forecast cycles, covering data intake, consolidation, and on-time delivery of the outputs reviewed by senior leadership, and lead its evolution into a scalable, system-based architecture Serve as the functional and technical owner of the financial planning platform (e.g. evaluating EPM tools), leading design, implementation, enhancement, administration, and team enablement Own the planning systems roadmap end-to-end, including prioritization, UAT, governance, and change management Drive finance transformation projects that improve automation, standardization, and simplicity across planning and reporting workflows, including embedding AI where it raises analytical quality and reduces manual effort Design data flows and integrations connecting the planning platform to the ERP, data warehouse, and BI stack, partnering with Accounting, Data Engineering, and Analytics on architecture Produce executive-facing financial deliverables, including the Weekly Business Review, monthly OpEx review, and quarterly Board and Audit Committee materials, and build dashboards and reporting that surface KPIs and business insights with minimal manual assembly Partner with category, marketing, and ops finance counterparts to standardize how their inputs are gathered, pressure-tested, and consolidated into a single corporate view Establish best practices across systems controls, data governance, and planning process documentation You Have B.S. in Finance, Accounting, Economics, or equivalent experience 12+ years of progressive experience spanning strategic finance / FP&A and finance systems or finance transformation roles Strong financial and business acumen, including command of P&L mechanics, budgeting, forecasting, and the consolidation mechanics behind a company-wide planning cycle Hands-on experience implementing, administering, or owning an EPM / planning platform (Anaplan, Pigment, Adaptive, Planful, or similar), including model design and integrations Demonstrated success leading a finance transformation initiative end-to-end, standing up or materially scaling planning systems and automated reporting, not just contributing components Ability to manipulate large datasets and translate them into clear, structured, decision-ready outputs Strong project management instincts, with the ability to run multiple workstreams simultaneously Excellent written and verbal communication, with the ability to bridge technical and non-technical audiences, from system administrators to the executive team Highly organized and detail-oriented, with a bias toward action in ambiguous, fast-changing environments Track record of leveraging AI and automation to improve finance workflows Nice to Have Proficiency with SQL and experience with BI tools (Looker, Amplitude); NetSuite or similar ERP integration experience Experience at a high-growth public company (recent IPO) or late-stage startup (Series C+) that has scaled through significant revenue and organizational growth Exposure to a public company's external reporting cycle (Board, Audit Committee, earnings/guidance) Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

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Staff Forward Deployed Engineer
Full TimeFully RemoteSenior
pythontypescriptjavagokotlinreact+10

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: We're looking for a Staff Forward Deployed Engineer who's passionate about using AI to change how teams across the business get their work done. You'll embed with a team, learn how they actually work, and build the AI-powered workflows that make them faster and more effective. You start by mapping how the function operates today, then decide together with the team where AI can create the most value and build it. This is not a support role, a solutions-engineering role, or staff augmentation. You are a full engineer who works at the boundary between our AI platform and a business domain. You ship production systems, and the best of what you build for one team becomes a reusable capability for the whole company. You Will: Embed with a team. Work alongside a function for sustained periods, joining their day-to-day so you understand how they really operate. Map how the work gets done. Build a clear picture of the function's current workflows and surface where time, handoffs, rework, and manual effort pile up. Find where AI creates the most value. Prioritize the opportunities that will move the function's outcomes the most, and align with the team on what to tackle. Build it in production. Ship real, AI-powered workflows that solve the problems you find, working hands-on with the team and our platform. Scale what works. Turn proven solutions into reusable capabilities so a win with one team accelerates the whole organization. Own the outcome. Measure success by the business results your partners achieve: revenue generated, cost saved, cycle time reduced, manual work eliminated. You Have: 8+ years of professional software engineering experience. Strong hands-on coding skills and experience delivering production systems across complex codebases. Strong Python, plus backend or fullstack depth in one or more of: Node.js, Kotlin, Java, Go, React, TypeScript, or mobile. Experience with cloud infrastructure (AWS, Docker, Kubernetes), CI/CD workflows, and SQL. Working knowledge of LLMs and agentic patterns: prompt engineering, tool use, RAG and retrieval, context management, evaluation and observability, and agent orchestration with frameworks like MCP, LangChain, or similar. The ability to get productive fast in codebases and domains you have never worked in. Excellent communication and collaboration skills. You partner across technical and business teams, translate between them, and produce docs and findings that both engineers and non-technical stakeholders can act on. Nice to have: Experience extracting structure from unstructured data (transcripts, documents, conversations) with LLMs. Familiarity with workflow automation tooling (n8n, Zapier, Temporal, or similar). Familiarity with process mining or workflow analysis (event logs, process discovery, BPMN). You'll Thrive Here If You: Love experimenting with AI tools and applying them to real engineering and business challenges. Enjoy embedding with teams outside engineering and bridging the language gap between technical and business partners. Treat discovery as engineering work, not a preamble to it. Enjoy translating early prototypes into production-ready, maintainable systems. Are curious, pragmatic, and impact-driven. You measure success by the business outcomes your partners achieve. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

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Senior DevOps Engineer - LATAM
Full TimeFully RemoteSenior
pythontypescriptreactrailsnode.jsaws+22

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. The Opportunity We're hiring a Senior DevOps Engineer to build the AI-native, self-service infrastructure platform that powers how Luxury Presence ships software. It's a platform where every developer, human or agent, can validate a change in minutes, understand failures immediately, and ship confidently. You'll join a small, high-leverage Infrastructure team with a clear mandate: multiply what every engineer and agent can do through automation, self-service, and guardrails-by-design. The goal is a platform where self-service is the default and human intervention is the exception, and you'll help make that real. What You'll Do Build and operate the self-service infrastructure platform. Make the right thing the easy thing, and the secure thing the default. Build the golden paths engineers and agents ship on. Within a technical direction set by the team's Staff engineers, build and operate the layers they rely on (a unified CI/CD pipeline, GitOps-based delivery with ArgoCD, an IaC module catalog, and scaffolding for new services), owning specific components end to end. The goal is for engineers and agents to provision infrastructure and ship changes within guardrails, without hand-writing Terraform/Kustomize or waiting on a ticket. Make agents first-class developers. Help generalize our agent isolation pattern into reusable platform primitives: sandboxed runtime, workload identity, audit trails, and approval gates. Every agent action runs on the same identity, audit, ownership, cost-attribution, and approval rails as a human. Build and operate the validation platform and quality gates. Provide the rails that teams validate changes on before production: ephemeral PR environments with auto-teardown, plus the security, performance, and load-testing gates developers rely on. Implement new gates as coverage grows, keep them fast and low-flake, and drive services onto them. Make gate and test results machine-readable and callable outside the PR flow, so agents and humans alike can act on a failure directly. Own the reliability and observability of what you build. Create the dashboards and operational controls that make the surfaces you own observable and improvable as throughput grows: gate pass rates, approval-rate and self-service-ratio trends, common failure modes, cost attribution, and DORA metrics surfaced to teams. Carry on-call for those surfaces and run incidents from detection through follow-up, turning recurring toil into automation and runbooks other engineers reuse. What We're Looking For Senior-level experience in SRE, DevOps, or Platform Engineering. You've built and operated production infrastructure at scale and can own a significant workstream end to end with limited oversight. An active, opinionated use of AI development tools (Claude Code, Codex, etc.) in your own infrastructure workflow: Terraform changes, Kubernetes debugging, automation, operational investigations. You have a point of view on where these tools help and where they don't. Deep Kubernetes (EKS) and AWS experience (IAM, VPC, ECR, SSM/Secrets Manager, S3, SQS, Lambda, RDS/Aurora). Strong IaC (Terraform) and GitOps experience, including PR-driven apply workflows (Atlantis or similar) and ArgoCD. CI/CD depth (GitHub Actions), including caching/parallelism, artifact management, test reliability, and pipeline observability. Full incident-ownership experience: you've carried on-call for systems you built and driven incidents from detection through follow-up. Excellent cross-team communication: you can translate platform constraints into developer-friendly solutions and documentation. Bonus Points Identity, access, and policy-as-code experience: workload/service identity (SPIFFE/SPIRE, OIDC), short-lived credentials, secrets management (Vault), and policy enforcement. Experience building self-service developer platforms, ephemeral environments, CLIs, scaffolding tools, or internal developer portals (Backstage or custom). You treat infrastructure as a product. Cost-awareness: you've built cost attribution, budgets, or rightsizing into a platform. Our Tech Stack Infrastructure: AWS, EKS, Terraform (with Atlantis), Vault, Docker, OPA (Open Policy Agent). CI/CD: GitHub Actions, ArgoCD + Kustomize (GitOps). Messaging: Kafka (Confluent Cloud). Observability: Datadog, OpenTelemetry. Languages/Apps: Node.js/TypeScript microservices, Python, React front-ends. Compensation Additional Information Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Staff Product Manager, Search and AI Visibility - CANADA
Full TimeFully RemoteSenior
gollmagileseomailchimpsales

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. Role Overview We're looking for a Staff Product Manager to own how our clients get found in search and AI: more than 20,000 real estate websites, each competing in its own market, with a real business depending on the outcome. This is a platform product, where one good product decision reaches thousands of businesses at once. Search is being rebuilt in real time. Our clients are evaluated by Google, by ChatGPT, Perplexity, and Gemini, and by every prospective seller who asks an assistant which agent they should call. The best people in this job design for three constituencies at once: the people who visit these sites, the crawlers and AI agents that read them, and the real estate business whose revenue depends on both. This is a product leadership role. You'll run this area like a business: set the strategy, ship with your own engineering team, and work across design, client success, and sales to make it land. It is not a job for someone who runs audits and hands recommendations to other people. Most real estate professionals will never hire a technical SEO of their own. Our platform is how they get one. What You'll Do Own the product strategy, roadmap, and results for organic discovery and AI visibility across every site on the platform, including what clients can see, control, and get credit for Spend real time with clients and the teams who serve them, and turn what you learn into a clear point of view on what to build next Build the business case for your roadmap and tie it to retention, revenue, and client outcomes Make our clients' brands, listings, and expertise legible to AI assistants, and define how we measure citations and visibility across answer engines Own the technical foundations every client site depends on, partnering with engineering and the team building our next-generation website platform so recurring problems get solved once through better defaults, automation, or safeguards Prove changes on representative groups of sites, establish real impact, then scale what works Ship with your own engineering and design partners, writing requirements clear enough that the team moves without waiting on you Partner with client success, sales, and marketing so launches land and clients understand the value we deliver Who You Are 7+ years of product management, including owning a product line end to end where you were accountable for adoption, client outcomes, and revenue You run your area like a business. You build the case before you build the product, tie your roadmap to retention and revenue, and own the result Close to your customers. You talk to them often, understand their business, and can explain why something matters in their terms, not just in rankings You create momentum in ambiguity. You narrow the problem, make a call, and move before every question is answered Strong opinions, honestly tested. You form a point of view, go looking for the counterargument, and change your mind when the evidence says so You make complex things simple for non-technical users, favoring smart defaults and guardrails over configuration A communicator who can get a room excited, from engineers to executives to client success, and who earns trust across teams you don't manage Hands-on experience with SEO or organic growth and a current point of view on AI search, with enough technical depth to be credible with engineers and to know which details actually move results Rigorous about measurement. You test before you scale and can tell a result from a coincidence Fluent with AI as a working tool, using it to investigate, prototype, and unblock yourself Preferred Qualifications Product experience at a company serving small businesses or solo operators, where customers are busy, non-technical, and judge you on results, such as Shopify, Squarespace, Mailchimp, Square, Yelp, or Thumbtack You've owned a marketing product that customers use to grow their own business, such as websites, email, local listings, reviews, or social You've made slow or uncertain results visible and credible to customers, in a category like SEO or advertising where impact takes months to show up You've worked on a platform where a single change reaches many customers' sites or accounts at once You've shipped LLM-powered products to production, especially ones that generate content A background in content, editorial, or brand work, and a feel for how a business's voice should change depending on who it's trying to reach Founder, GM, or P&L experience Compensation Additional Information Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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