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As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog's Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You'll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog's security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing  Sales training in MEDDIC and Command of the Message  Intra-departmental mentor and buddy program for in-house networking  An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $124,000 — $165,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks.  Think creatively about a wide variety of technical challenges during the pre-sales life cycle  Who You Are: Minimum 3+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering  Knowledgeable and experienced with DevOps monitoring or architecture tools.  Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to travel up to 25% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:   Best-in-breed onboarding Generous global benefits, including fitness subsidy, home office benefits and mental health support. India-specific benefits, including medical insurance for employees + dependents and health check-ups. Family-specific benefits, including parental leave, child care subsidy and family-formation benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The UI Foundation team has a deep history at Airbnb, responsible for the design system, accessibility, motion, and the tooling that connects how Airbnb designs and builds products. Within UI Foundation, the UI Tooling team is the connective tissue between Airbnb's Design Language System and the day-to-day workflows of hundreds of designers, engineers, and product managers across the company. UI Tooling owns the platforms, integrations, and tooling that power how designers, engineers, and product managers work - spanning design tooling, UI engineering workflow tooling, collaboration platforms, and increasingly, AI-powered workflows across all three. As AI enablement for designers and engineers accelerates, this team sits at the center of some of Airbnb's most strategic infrastructure investments. The Difference You Will Make: As a Senior Software Engineer on the UI Tooling team, you will help drive the technical direction of AirChatUI, our AI Prototyping harness and native MacOS app. You will drive implementation and scaling of a system that generates thousands of internal product feature prototypes, internal tools, and data visualizations.  You will own the strategy and execution across 4 key areas: Web Prototyping experience - AirChatUI features and user experience iOS Prototyping experience - Native iOS prototyping capabilities, and iOS prototype app deployments. AI Integration - Development of skills and agents to assist in product feature prototyping as well as support for AirChat CLI and AirChat Remote, Airbnb's coding harness and remote agent execution environment. Integration into Kyber , our web-based prototyping and rapid deployment platform. A Typical Day:  Setting technical direction for the AirChatUI, making architectural decisions for the systems that enable rapid development of product feature prototypes, internal tools, and data visualizations. Design and build macOS and iOS features using modern, declarative UI and unidirectional state architecture. Contribute to web-based prototyping functionality in Kyber to support AirChatUI features. Write and review code hands-on and with AI coding agents, demonstrating standards for quality, availability and system health across the platform. Partner with Infrastructure, Product, Security, and Design to translate cross-organizational objectives into platform capabilities. Advance the capabilities for Product Managers, Designers, and other non-technical builders to build rich product feature prototypes that translate to features in our production applications. Learn from and collaborate with other senior engineers on the team, and contribute to shared iOS patterns and best practices as the team scales. Your Expertise: 5-9+ years of industry experience , ideally within fast-paced environments, with a track record of shipping features in large-scale consumer applications. Full-stack engineering capability , with the confidence working across backend, frontend, mobile, APIs and system architecture as technical challenges require. Proficiency in Swift and modern iOS architecture, including declarative UI (e.g., SwiftUI), unidirectional state management (MVI/MVVM/Redux-style), and dependency injection Proven experience building customer-facing products from zero to one, contributing to product definition, technical architecture, development and launch. Solid understanding of mobile app performance, accessibility, and release/CI practices for large-scale consumer apps. A product-first engineering mindset , with an understanding that technical decisions are in service of the products we provide to our customers. Strong communication and collaboration skills, with experience driving initiatives that span across teams, departments and leadership. Bonus: Experience with modern web development tooling including Typescript, React, etc. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $196,000 — $227,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  As a Strategic Finance & Analytics Principal supporting Membership, you will partner closely with leaders across business operations, product, analytics, data science, and adjacent Strategic Finance teams to help build and grow the Membership program. This team is responsible for developing and scaling new growth levers for Airbnb. This is a high-visibility, high-impact role.  The Strategic Finance & Analytics team sits at the intersection of finance, strategy, and the business, partnering directly with leaders to decide where Airbnb invests, how we grow, and what we do next. We expect every member of the team to bring a CFO mindset to budget management, producing actionable insights, owning our performance story, and supporting day-to-day execution.  Why join us: A seat at the table. We're advisors, not just analysts. Our work shapes real decisions, not just decks. A steep learning curve. Small, lean teams and a focus on internal mobility means broad exposure across product and business areas. If you like ambiguity, moving fast, and building the answer instead of just reporting it, you'll fit right in. The Difference You Will Make You will be the strategic finance and analytics lead for Membership, helping leadership decide where to invest, how to size programs, and which levers are worth scaling. You will become the subject matter expert on the economics of these programs: how they drive guest and host behavior, what they cost, and what they return. Because many of these programs are early-stage, the financial and analytical foundation often does not yet exist, so you will define and build it. This role requires a strong commercial mindset, with the ability to size opportunities, evaluate returns, and translate performance and data insights into clear business implications and strategic recommendations for senior leadership.  The ideal candidate brings a combination of sharp analytical instincts, business acumen, and the ability to distill complex information into crisp executive-ready stories. You relish the opportunity to roll up their sleeves, and are a self-starter comfortable embracing the adventure of a fast-paced, ambiguous environment.  A Typical Day: Strategic Insights: Conduct analytical and financial deep dives to inform and shape key decisions. You should be comfortable both leading the work independently and partnering with the cross-functional teams to deliver a joint output.  Investment Decision Support: Build the business cases behind program investments. Size the opportunity, model the returns, and frame tradeoffs so leadership can decide where to place bets and how large they should be. Performance Management: Own performance measurement for Membership programs, including defining KPIs, setting goals and OKRs, and building reporting and forecasting that connect early signals to guest and host outcomes, revenue, and long-term value. Support the planning cadences (annual planning, long-range planning, and monthly or quarterly forecasts). Program Economics and ROI: Develop and pressure-test the economics of programs, including incentive and benefit costs, guest and host response, and incremental impact. Presentations to Leadership: Synthesize complex data into clear narratives and recommendations for senior leadership. Influence cross functional stakeholders to drive alignment on high impact investment and operating decisions. Your Expertise: Ideally you have 10+ years of relevant finance and analytical experience across a mix of strategic finance, investment banking, private equity, strategy/management consulting, and/or business operations. Superb financial modeling skills and extensive experience with quantitative and qualitative financial analysis, including building business cases and ROI frameworks. Highly proficient in business analytics. You will need to independently extract, analyze, and synthesize large datasets. Excellent written and verbal communication skills with audiences at various levels. You enjoy working with fragmented data and insights and synthesizing them into a story with recommendations. Proven ability to influence cross-functional partners and drive alignment in a fast-paced, ambiguous environment where frameworks are still being built. High ownership, strong judgment, and attention to detail. AI proficient or able to become AI proficient (Claude or Gemini). Experience with growth strategies, evaluating ROI, and scalability of marketplaces, loyalty, incentive, or growth programs is a big plus. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $168,000 — $206,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Partner Quality Lead will work closely with the Partner Optimisation and Delivery teams, ensuring consistency and quality in all customer interactions provided by our partners. The Lead is an ambassador of the Airbnb brand, and must have the ability to articulate those expectations in an authoritative and decisive voice. Our partners are looking to this person to set the bar, and provide them with the framework to achieve success. The ideal candidate has a proven ability to cultivate effective and productive business relationships and champions the Airbnb practice of treating our external partners as true Airbnb family. The Difference You will Make: The Partner Quality Lead  leverages their analytic skills to create a metric-driven determination of our successes as well as our opportunities for improvement. The right person is skilled at seeing the big picture and can communicate the findings effectively with key senior stakeholders. The successful candidate needs to work with the wider Quality team to ensure the consistency of the program, learn and share best practices with all Partner Quality Leads and support other partners and sites if needed. The Partner Quality Lead fills in for Regional Quality Manager as needed. A Typical Day:  Works directly with partner Quality teams to drive compliance, performance and consistency in all quality processes Provides reporting and analysis to internal and external leadership so they can drive performance/process improvement effectively Provides leadership for key CS initiatives in their region or globally (R3, Premium, Elevated, etc.) Works closely with the onsite partner QA Lead to determine best practices for QA processes, in collaboration with the QA Manager and Partner Manager Analyses data to identify issues and help develop impactful and measurable action plans, and leverage project management acumen to bring the plans to fruition Manages and develops supporting specialists including oversight of training and onboarding of QIA team members Acts as mentor for new L8 Partner Quality Leads on the team Covers RQM responsibilities as needed including regional BR's, call listening sessions, etc.  Works directly with our CS Delivery team to improve partner site performance Implements the policies and best practices of the global Quality program Drives continuous improvement of our user experience through closed loop feedback Regularly leads or takes part in projects that develop Quality program elements Monitors, reports and works around any quality tool outages Runs reports weekly to understand opportunities at their designated sites and works with in-region Quality Leads to build action plans and drive improvement  Provides in-region reporting on Quality program status, performance, hiring, onboarding and outcomes to the Regional Quality Manager on a regular basis Ensures Quality certification for all new Partner sites is conducted. Ensures all new Partner site QIAs meet the calibration standards of the global Quality program post-onboarding Works with Partner Optimisation, Delivery, OCM, Product teams to address escalated issues, dips in performance and the rollout of new Quality initiatives to drive performance Leads or participates in and drives successful implementation of new tier/worktype launches  Participates in and completes site visits for all new site RFPs Ensures global calibrations across partner network happen on a monthly basis Your Expertise: Minimum 5 years of Customer Experience management experience in a rapidly growing partner network Experience working in a QA Lead or related role Ability to work independently in an offsite location without direct manager supervision Excellent written, verbal communication and organisational skills  Contact centre experience with internal and outsourced partners Experience with creating, measuring, and analysing quality metrics/KPIs Experience leading, inspiring and motivating others to meet goals and metrics Passionate about setting a high bar of exceptional customer service Highly-developed analytical and critical-thinking skills Ability to spot trends in data and provide recommended actions to drive performance Ability to drive improvement projects with proven results  In-region travel required up to 40% Preferred  Exceptional coaching abilities Advanced knowledge of Excel  Advanced knowledge of Tableau  Strong knowledge of NPS and Quality tools (e.g. Medallia) Familiarity with industry leading contact centre Quality Assurance platforms & programs (e.g. Observe.ai) Quality Assurance certification (e.g. COPC)  Ability to create and deliver presentations to the organisation Experience with people management and mentorship Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Ireland Annual Pay Range €66.000 — €78.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Business Process Improvement team focuses on improving processes across all Community Support. Our team is a global team of process improvement professionals, who help bring cross functional partners from across CS and Airbnb together to operationalize new processes, analyze current process for improvement opportunities, and scale solutions across a global network. We follow general business process engineering principles and practices, as well as leveraging Lean Six Sigma methodologies in our improvement projects. The Difference You Will Make: The Business Process Manager will be a senior individual contributor within the Service Optimization team, part of the Community Service Organization. This role advances the team's process engineering discipline by designing systems where problems do not occur, rather than only improving processes that already exist. The Business Process Manager delivers through deep individual expertise: applying systems thinking, engineering processes for AI-readiness and automation by default, and building AI prototypes to test and validate new process designs before full implementation. This is a role for a senior level practitioner who operates at the intersection of process engineering, systems design, and applied AI. A Typical Day:  Develop business strategies within Service Optimization and Community Support across people, process, and technology. Lead the operationalization of strategies across Community Support and other cross functional teams such as Policy, Finance, and Product. Lead complex, large-scale, cross-functional process engineering initiatives from problem definition through measurable outcomes, applying the full suite of Lean Six Sigma tools and a structured process engineering framework across four disciplines: understanding the problem and its system context, designing reliable and measurable solutions, grounding those solutions in operational reality, and evolving them as conditions change. Apply and coach others to apply a systems thinking lens to every problem: map full upstream and downstream context before prescribing solutions, identifying where the real problem lives rather than where it surfaces. Design processes for AI-readiness and automation by default, engineering every future state around three standards: does it reduce agent and customer burden, is it measurable from day one, and can it be automated or self-correcting over time. Build AI prototypes to communicate and validate process designs, using AI tools, workflow automation platforms, and lightweight modeling approaches to test the viability of new process architectures before committing to full implementation. Use process simulation to model how a designed process will behave under real-world conditions, stress-testing assumptions about volume, variation, and failure modes before a design is deployed. Develop and continuously improve process designs of Community Support experiences that document the full interaction across the customer journey, agent processes, product features, and policies, informing multi-year roadmap planning. Implement process measurement systems from the start of every design: establish KPIs, deploy statistical process control methods, and track outcomes post-launch to confirm improvements hold. Lead change management for process transitions, ensuring new designs are adopted effectively by agents, teams, and partners and that improvements are sustained over time. Build and scale process engineering competency, systems thinking, and AI-ready design, contributing to capability building across the team. Partner with Product and Technology teams to translate process requirements into tooling specifications, ensuring AI and other product capabilities are engineered around how agents and customers actually work. Collaborate cross-functionally with stakeholders across Product, Engineering, Data Analytics, and Operations to align priorities and drive trade-off decisions grounded in data. Communicate progress and findings to senior leadership, distilling complex analysis into clear narratives with a line of sight to measurable outcomes Your Expertise: Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field. 10+ years of post-graduate experience in operations, process management, or process improvement, with at least 7 years in a customer support operations environment (preferred). Lean Six Sigma Black Belt certified or equivalent process engineering expertise. Additional consideration given to Agile, service design, and Industrial and Systems Engineering experience. Demonstrated ability to build AI prototypes and proof-of-concept workflow automations: practical experience using AI tools, no-code or low-code platforms, or scripting to test and validate process designs before full implementation. Demonstrated mastery to design processes for AI-readiness and automation, engineering systems that evolve with AI capabilities rather than simply optimizing existing workflows. Proven experience applying systems thinking to process design, identifying root causes upstream and tracing impacts downstream before prescribing solutions. Advanced statistical and data-driven analytical skills, including statistical process control methods, regression analysis, and measurement system analysis. Experience using process simulation tools to model process behavior, test design assumptions, and predict outcomes under varying conditions prior to implementation. Demonstrated experience driving organizational change, including stakeholder alignment, communication planning, and adoption measurement. Proven ability to interact and communicate with people at all levels of the organization, including senior leadership, in an open and transparent manner. Proven ability to work collaboratively with a wide range of stakeholders, demonstrating the ability to influence, structure arguments clearly, and drive alignment to measurable outcomes without formal authority. Demonstrated focus on end-to-end customer journey and customer-centric outcomes. Prior experience developing business processes in customer support operating models that balance multiple stakeholder interests. Ability to navigate ambiguity with creative problem-solving, strong analytical skills, and a pragmatic sense of how to get things done. Proactive and autonomous: able to manage multiple complex initiatives simultaneously with minimal direction. Excellent verbal and written communication skills. Ability to travel up to 20% of time. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $156,000 — $195,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Dashboard Product team is committed to providing world-class user experiences for Stripe merchants. We focus on perfecting the Dashboard Stripe's main interface for merchants - by infusing meticulous attention to detail and craft. We take immense pride in our work and deeply care about the quality of the products we deliver. We're dedicated to building a team with an acute focus on detail, nurturing a level of craftsmanship that makes us proud to share our work with the world. We serve two core user groups. First, is real merchants using the Dashboard. We own the most critical, first-touch surfaces, such as the homepage, which we drive to set the benchmark for intuitive, reliable software. This work directly informs our second set of users, internal product teams. We distill our front-line insights into shared components and paradigms, empowering the entire organization to build a consistent, holistic Dashboard experience. We're a mentorship-forward team where staff engineers work directly alongside early-career engineers to raise the quality bar across everything we ship. We're also actively exploring how AI agents can unlock new creative possibilities for how merchants interact with their products, and we're excited to bring that same spirit of invention to the frontend craft. What you'll do As a Frontend Engineer on the Dashboard Product team, you'll collaborate with skilled designers and engineers to drive UX excellence in the Stripe Dashboard. You'll craft experiences that simplify complex tasks for merchants, ensuring high performance, seamless information architecture, and intuitive discoverability. You'll work on inventing new paradigms and elevating existing ones, with an eye toward broader use cases on the Dashboard. Working closely with designers and cross-functional groups, you'll craft experiences that help merchants understand their business and execute essential tasks with surprising levels of ease and delight. You'll also mentor early-career engineers to raise our collective quality bar, all while exploring how emerging AI agents can unlock new, creative ways for merchants to interact with their business. Responsibilities Own the frontend quality, consistency, and visual craft of the Stripe Dashboard's highest-traffic pages, with particular focus on core logged-in surfaces Identify and execute opportunities to improve consistency, performance, and polish across the Dashboard Partner closely with Design and Product,, serving as the technical voice on frontend feasibility, quality standards, and implementation approach Contribute to and advocate for the Stripe design system, ensuring components and patterns work well across the Dashboard and other product surfaces Establish frontend quality standards for the team, including patterns, code review practices, and implementation guidance for junior engineers Prototype and explore AI-powered experiences that change how merchants discover and interact with Stripe products Collaborate with backend engineers on integration points while keeping frontend craft as your core focus Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Staff-level role - that typically means 10+ years of experience building and shipping complex, user-facing web applications at large scale Deep expertise in modern frontend development, with strong opinions on UI quality and the ability to execute to a high level of visual precision Track record of driving measurable improvements to UI consistency and polish across large, distributed products Experience working closely with Design teams and translating design intent into high-quality production implementation Demonstrated ability to work across a large codebase and bring coherence to high-traffic product surfaces Preferred qualifications Passion for crafting beautiful experiences on the web, demonstrated through a design portfolio and frontend code showcasing engaging microsites, Figma plugins, creative code, design systems, or other similar endeavors Familiarity with frontend performance engineering, including profiling, instrumentation, and optimization Interest in AI-driven user experiences, with experience prototyping or shipping AI-powered features Experience mentoring early-career engineers and contributing to team-wide quality standards Comfort working across the full stack when needed, with a clear preference and passion for frontend craft Advanced proficiency with React, with an emphasis on interactions, animation, performance, and refinement Experience with A/B testing, synthetic monitoring, or accessibility testing

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe's portfolio. Stripe is investing in the growth of its Fraud & Risk business, helping users balance strong controls with seamless customer experience.  As a Sales Manager of Fraud & Risk Product Sales, you will lead a high-performing team of product sales account executives and be a critical member of the leadership team responsible for growing adoption of Radar, Identity, Managed Risk, Dispute Prevention, and more across the Americas. Few roles offer such a direct opportunity to shape the commercial success of a strategic product area while developing the next generation of product sales leaders. What you'll do As the Manager, AMER Fraud & Risk Product Sales, you will recruit, develop, and lead a team of product sales executives responsible for delivering ambitious growth goals across our Fraud & Risk suite.  You will bring strong sales leadership, operating rigor, and a customer-first mindset to a complex and evolving product area. You will help your team navigate consultative, technical, and cross-functional sales cycles, partnering closely with Core Sales, Product, Solutions Architecture, Finance, Marketing, and Sales Development. The ideal candidate has demonstrated success managing and developing enterprise sales teams, bringing complex products to market, operating effectively through ambiguity, and building durable sales motions in a high-growth environment. Set a clear strategy and operating plan that delivers against pipeline, bookings, attach rate, adoption, and revenue goals. Manage day-to-day business operations, including pipeline creation, deal progression, forecasting, performance against targets, and inspection of key sales metrics. Partner closely with Core AEs to identify, prioritize, and execute on the highest-potential Fraud & Risk opportunities.  Engage directly in the largest and most strategic opportunities, building executive relationships, shaping commercial strategy, and helping the team win. Develop and refine scalable sales motions for new business, expansion, and strategic account growth across Fraud & Risk. Build strong feedback loops with Product, Engineering, and Marketing to surface market needs, unblock critical deals, and improve the end-to-end customer experience. Inspire, motivate, and enable individual development, creating clear expectations and meaningful career growth opportunities for direct reports. Lead with clarity and context, communicating a compelling plan that is aligned with Stripe's strategy and the broader Global Fraud & Risk organization. Continuously improve sales processes, operating mechanisms, and team effectiveness by sharing best practices and testing new approaches. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of technology sales experience 5+ years of people leadership experience 3+ years of experience in payments or financial services industry Demonstrated success leading enterprise new-business and expansion sales motions Experience selling complex, technical, or regulated products through multi-stakeholder buying processes Ability to hire, train, and coach a high-performance sales team, and work in a matrixed environment Ability to build cross-functional relationships, motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results Preferred Qualifications 5+ years of experience specifically selling fraud solutions for payments to enterprise customers

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do In this role, you will implement and manage User Policy operational processes that support responsible market growth and instill trust among users and partners. You will assess risks and opportunities, liaise with financial partners and merchants, and manage escalations while providing timely responses. As a User Policy Specialist at Stripe, you will apply and enforce the rules and requirements that determine which businesses can use our platform. This role is closely aligned with Stripe's mission, as it involves making key decisions about business eligibility to access our economic infrastructure. Responsibilities • Assess and identify potential risks associated with business partnerships, making informed decisions that balance opportunity with compliance to protect Stripe's brand and reputation. • Investigate, action, and triage escalations across multiple channels, while providing accurate and timely responses to stakeholders. • Collaborate with various stakeholders, including business units, legal teams, and financial partners, to communicate User Policy requirements and ensure alignment with Stripe's mission and value proposition. • Utilize analytics to optimize strategies that can be enforced across Stripe's portfolio. • Develop and implement User Policy operational processes that ensure compliance with internal rules and external regulations, thereby enabling responsible business growth and market expansion for Stripe. • Identify gaps and areas for improvement within current User Policy frameworks, recommending enhancements to support sustainable business practices and progressive growth. • Participate in periodic business reviews to evaluate the impact of User Policy on Stripe's market performance and contribute to strategic discussions aimed at enhancing Stripe's growth and reputation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You possess experience in risk analysis, investigations, or risk operations • You have excellent English communication skills, both written and verbal • You excel in diagnostic thinking and problem-solving, with experience using data to make assessments and judgments • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners Preferred qualifications • Risk experience in payments, e-commerce, or fintech mitigating digital and card-not-present risk • Experience in Trust and Safety related roles • Knowledge of risk schemes, risk prevention methods, and risk detection tools • Prior risk experience across multiple industries and verticals • Experience in a high-growth technology company • Experience working from a queue

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team   Our EMEA Marketing team is a dynamic, fast-growing group that loves turning customers into enthusiastic Stripe advocates. We work hand-in-hand with our Sales team to build demand, help users get the most out of our products, and craft marketing plans that truly resonate with local audiences.    In the DACH region, our team partners with some of the most ambitious innovators across Germany, Austria, and Switzerland—brands like DeepL, refurbed, N26, and Nestlé. We help them use Stripe's financial infrastructure to unlock new revenue, navigate local complexities, and scale globally. What we learn from these relationships directly influences how Stripe builds its products. The opportunity in this region is massive. We're tackling it as a diverse, international team that thrives on collaboration, bold innovation, and genuine curiosity. If you love to learn and want to make a meaningful impact, we'd love to have you join us. What you'll do You'll lead marketing strategy and plan execution for the DACH region and serve as the primary Marketing partner on the DACH Leadership Team. You'll set the regional strategy and investment plan, with Germany as the main market, and shape priorities across Austria and Switzerland. You'll be accountable for demand, pipeline, customer advocacy, and Stripe's long-term market position in the region.   As a senior individual contributor, you will align regional and global cross-functional teams around shared priorities, secure the necessary resources, and navigate trade-offs between global strategies and local market needs. You will directly lead high-priority initiatives across the region.   Leveraging deep market and account insights, you will identify key growth opportunities across target industries and audiences. In close partnership with Sales, you will build tailored programs for strategic accounts and high-potential prospects aligned with their business models, technical environments, and commercial objectives. Responsibilities Define and own the integrated DACH marketing strategy, turning business goals, market dynamics, and competitive context into clear priorities. Partner with DACH GTM leadership, Sales, Sales Development, and Partnerships to set shared priorities, join business and pipeline reviews, and focus investment on the highest-value opportunities. Build and oversee a full-funnel DACH marketing plan across brand, demand generation, account-based marketing, pipeline acceleration, executive engagement, and customer advocacy. Develop industry and account programs for strategic customers and high-potential prospects, helping Sales engage the right stakeholders with relevant messages. Bring together EMEA and global teams, including Demand Generation and Product Marketing, to deliver the DACH plan, working with Sales, Product, Solutions Engineering, Partnerships, and Communications. Build Stripe's brand and local presence in DACH through regional customer stories, partner programs, and executive, industry, and ecosystem engagement, including activation around Stripe flagship and third-party events. Own metrics across demand, pipeline, opportunity progression, priority-account engagement, and return on investment. Use results to improve programs and stop or change those that aren't delivering. Represent DACH across EMEA and global marketing teams, bringing market insight into planning and sharing successful programs across markets. Who you are You're an experienced B2B marketer who has owned a country, regional, or similarly broad marketing strategy. You can set direction, make investment trade-offs, and work credibly with senior Sales and GTM leaders. You stay close enough to execution to turn the strategy into commercial results.   We're looking for someone who meets the minimum requirements below. If you meet them, we encourage you to apply. Preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of B2B marketing experience, including ownership of planning and investment for a country, region, or comparably broad portfolio in enterprise technology or another complex B2B environment. Deep understanding of the German and wider DACH business and technology markets, including enterprise buying dynamics and local ecosystems. Proven record of partnering with senior Sales and GTM leaders and aligning cross-functional teams without direct authority. Experience leading integrated programs across several marketing disciplines, drawing on regional and global specialist teams. Ownership of annual budgets and multi-program portfolios, with evidence of using commercial results to prioritize investment. Fluency in German and English, with the ability to explain technical concepts and present complex strategies to executive audiences. Sound judgment and comfort making decisions when priorities compete or information is incomplete. Preferred qualifications Experience in payments, financial technology, commerce, B2B cloud services, or another complex and highly competitive technology category. Experience engaging enterprise executives and buying groups across Finance, Treasury, Technology, Product, and Operations. A track record of building local brand relevance, thought leadership, customer advocacy, or influence strategies—not only demand-generation programs. Experience building a marketing approach where the playbook, resources, or route to impact was still taking shape.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Press publishes ideas for progress in technology, science, and economics because we believe that for many of the most significant breakthroughs in each of these categories, the key ingredient is ideas. The Stripe Press team is effectively a startup within Stripe; we have an unusual amount of autonomy and the trust of Stripe's leadership team.  Our bar for publishing is high, and our list is small—by design. We'd rather publish fewer books than publish books we're not passionate about and that we don't think will challenge and galvanize our audience, which is global, fiercely curious, and shares our exacting standards. What you'll do Stripe Press is seeking a Managing Editor to own the editorial development and execution of its publishing program. You will guide intellectually ambitious nonfiction from acquisition through final proofs and production-ready handoff, upholding Press's standards for rigor, clarity, accuracy, and editorial distinction. This role calls for exceptional editorial judgment and project management skills. You will work closely with Stripe Press's editors, production manager, designers, authors, agents, and external specialists. You will also help build the systems and contributor network needed to support a growing list without compromising quality. Responsibilities Own the editorial path of every Stripe Press book from acquisition through final proofs and handoff to production. Establish and manage editorial schedules spanning manuscript delivery, editorial review, revision, copyediting, fact-checking, permissions, indexing, proofreading, and final approval. Evaluate manuscripts for structure, argument, clarity, pacing, voice, evidence, and accessibility, ensuring that complex ideas remain accurate and intellectually substantive. Establish clear expectations with authors and provide candid, actionable guidance throughout development. Provide direct developmental or line-editing support when a project requires senior intervention. Determine the appropriate editorial and verification process for each book, including when to commission technical, legal, or other specialist review. Build, commission, and supervise a trusted network of developmental editors, line editors, copyeditors, fact-checkers, proofreaders, indexers, typesetters, and specialist reviewers. Give final editorial approval before manuscripts enter production, and remain responsible for editorial decisions and author review through the proof stages. Maintain the Stripe Press house style and create clear, repeatable workflows and handoffs across editorial and production. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have significant experience managing complex nonfiction books at a trade, academic, journalistic, or ideas-focused publishing organization. You demonstrate exceptional editorial judgment across structure, argument, prose, evidence, and authorial voice. You are comfortable working with technical, scientific, economic, historical, or otherwise research-intensive nonfiction. You have deep knowledge of developmental editing, line editing, copyediting, fact-checking, permissions, proofreading, and editorial-production workflows. You are an exceptional project manager, capable of coordinating multiple complex projects and timelines with a high degree of precision. You enjoy operating in a small, ambitious organization where systems are still being built, and you share Stripe Press's appetite for ideas that can improve how people understand and shape the world. Preferred qualifications You have helped launch or materially scale a publishing program, list, or imprint. You have developed editorial standards, tools, or workflows that improved quality and execution in a growing organization.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building the economic engine for AI – and it's working. Today, 88% of the Forbes AI 50 are building on Stripe (and most of the remaining 12% are pre-monetization). The AI GTM team is focused on helping AI-native businesses monetize and scale. We're in a unique position—partnering with the world's most ambitious AI companies (like OpenAI, Anthropic, ElevenLabs, and NVIDIA) to help them grow. This is one of the fastest growing parts of the business, and we need more great people to help us continue to accelerate. What you'll do As a Sales Manager on the EMEA Startup team at Stripe, you will leverage your sales leadership and product expertise to drive growth through existing strategic AI customers. Reporting to the Regional Sales Lead for Startups, you will lead a team of Account Executives responsible for expanding Stripe's relationship with some of the most important European AI companies in the world—across payments, billing, and beyond. You will be instrumental in leading in-depth product discussions with customers, developing consultative and solution-based sales strategies, and building deep knowledge of the AI industry and its unique monetization challenges. You will collaborate closely with Product, Marketing, Product Marketing, and User Operations teams to develop and execute against our go-to-market strategy. Responsibilities Develop the long-term vision for a growing AI GTM team and scale day-to-day operations. Lead and manage a team of Account Executives managing existing AI accounts (driving revenue expansion, product attach, and retention) and looking for new business opportunities. Establish strategic plans and objectives to drive growth across the AI GTM business line, guiding execution to KPIs. Build and develop a high-performing team, fostering a strong culture of energized and engaged Stripes while investing in the growth and development of your team. Coach and guide the team in developing consultative and solution-based sales skills throughout the sales cycle. Be accountable for driving revenue, increasing product attach rates, and growing existing clients at high rates. Engage with Product, Marketing, and User Operations teams to influence our product roadmap (you are on the frontier!) and accelerate our growth trajectory for our AI industry users. Serve as both an internal and customer-facing expert on Stripe's products, particularly as they apply to AI-native business models (usage-based billing, marketplace payments, embedded finance, agentic commerce). Build strong relationships with customer executives (CEO, CFO, CTO) and serve as a trusted advisor on how Stripe can support their growth. Create best practices and improve the business and customer engagement model. Who you are Sales leader: You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. People developer: You are a strong people leader who builds high-performing teams through coaching, accountability, and culture. You're as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. AI enthusiast: You have deep context in the AI industry and are energized by keeping up with new developments in the space. You bring a user-first mindset— you approach every customer interaction as a consultative partner rather than a transactional seller. Technically curious: You understand APIs, webhooks, and modern developer tools—and you can hold credible conversations with engineering leaders about how Stripe's infrastructure fits into their stack. Minimum requirements 8+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 10+ years of experience in hyper-growth SaaS or technology environments  Demonstrated success managing existing/growth customer portfolios and driving revenue expansion. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Deep understanding of AI industry dynamics, business models, and monetization strategies (usage-based pricing, API-first distribution, agentic commerce). Strong product acumen—ability to learn and articulate complex product capabilities, understand how they work technically, and connect them to user needs. Excellent verbal and written communication skills, including strong presentation skills for in-person meetings with multiple stakeholders. An enthusiastic "roll up your sleeves" mentality. Proven ability to lead complex negotiations involving bespoke agreements with commercial and enterprise businesses. Preferred qualifications Industry experience in payments, financial infrastructure, developer tools, or AI/ML platforms. Existing relationships within the AI ecosystem (AI labs, AI-native SaaS companies, developer platforms). Experience selling complex platform solutions involving multiple products. Prior experience at a growth-stage software company or a leading payments/fintech company. Familiarity with Stripe's product suite and how AI companies leverage financial infrastructure to scale.