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Market Manager
AirbnbCalifornia, United States, Washington, United States11 days ago
InternshipOn-siteMid$111,000 - $111,000 / Year
gocrmsalesforcesalesaccount managementpartnerships+2

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and professional hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Manager, you will be responsible for the growth of a book of business in your assigned territories by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb's strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success. A Typical Day:  Build and manage partner relationships within assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals  Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market  Educate clients on all significant product changes, and cascade feedback on product and policy to the relevant internal stakeholders — including staying current on evolving Canadian short-term rental regulations at the federal, provincial, and municipal levels Hold regular optimization calls and business reviews with your partners Develop strong and long lasting partnerships Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners  Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success. Your Expertise: 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities. Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. Washington or California and must be willing to regularly travel to your assigned territory. Typical expectation would be once every quarter. Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Your Location: Due to the nature of this position, the successful applicant will need to be based in Washington or California to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $111,000 — $123,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Marketing Lead, Partnerships
AirbnbUnited States (Fully Remote)11 days ago
Full TimeFully RemoteMid$160,000 - $160,000 / Year
partnershipsrecruiting

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb's Marketing organization partners closely with our Global Partnerships team to turn commercial deals into brand-building moments. Our partners' channels carry audience reach, trust, and cultural credibility — when we show up well on them, we drive bookings, brand love, and reach beyond our owned brand and paid media. This role sits within Marcomm/Marketing, working shoulder-to-shoulder with Global Partnerships (who own the commercial relationship) as well as Creative, PGM, Comms, and Regional Marketing to bring partner storytelling to life, held to the same bar as Airbnb's own brand campaigns. The Difference You Will Make As Lead, Partnership Marketing, you'll own the marketing strategy and execution across Airbnb's partner portfolio — turning each partnership's commercial objective into a compelling marketing plan with clear success measures. You'll be the connective tissue between our partners' brand systems and Airbnb's, building campaigns that live on partner channels while staying integrated with Airbnb's owned storytelling. Success looks like a portfolio of partner campaigns that consistently deliver measurable brand and bookings impact, a scorecard that lets leadership compare performance across partners, and an operating rhythm for partner marketing that didn't exist before you built it. A Typical Day Build and run marketing campaigns on partner channels — bookable placements, integrations, co-branded content, social, email, and on-site/in-venue activations Act as the day-to-day marketing counterpart to each partner's marketing team, owning the marketing relationship alongside the Partnership Lead who owns the deal Brief and partner with Creative to produce assets sized for partner channels, and manage a two-way approvals path between Airbnb and partner brand teams Maintain a rolling marketing calendar per partner, synced to both the partner's roadmap and Airbnb's central marketing calendar — including multi-year views for anchor partnerships Define and report on the brand metrics that matter per partner, partnering with Business Operations and Finance, and feed findings back into planning Deliver real-time, in-market marketing during live moments like major events and brand activations, often on compressed timelines Represent partner marketing in Airbnb's broader Marketing planning cycles, keeping Partnerships, PGM, Creative, Comms, and Regional Marketing aligned on what's launching, when, and why Your Expertise 10+ years of experience in brand, partner, or integrated marketing, with hands-on campaign delivery — not strategy alone Direct experience marketing with or through external partners, such as co-marketing, sponsorships, brand collaborations, or channel/affiliate marketing A track record running campaigns end-to-end: brief, creative development, approvals, launch, and measurement Strong partner-facing instincts, with the credibility to be the calm, trusted presence in a room with another company's marketing or partnerships team Comfort moving fluidly between brand and performance conversations — able to defend a creative choice and speak to the bookings it drove Experience building process and structure in ambiguous, undefined environments Familiarity with co-branded measurement approaches such as incrementality, brand lift studies, or attribution across partner-owned media is a plus, as is experience with major sports, entertainment, or travel partners and live event activation Bachelor's degree or equivalent combination of education and progressive experience   Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $160,000 — $200,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Backend Engineer, Profile & Community
AirbnbUnited States (Fully Remote)11 days ago
Full TimeFully RemoteMid$162,000 - $162,000 / Year
data sciencearchitecturerecruiting

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a Backend Engineer on the Profile & Community team within Airbnb's Passport & Commerce organization, you'll help build the social layer of Airbnb: a trusted social graph of real-world connections, the social features built on top of it, and the foundations that let people connect with the travelers they know and the people they meet along the way. The team is highly collaborative with its partners in design, product, data science, legal, and marketing to deliver features and experiences used by millions of people. We work closely with other engineering teams to ensure we build systems that are performant and configurable with architecture that's scalable and robust. A Typical Day:  Collaborate with the other engineering teams across the stack while working closely with counterparts within Knowledge Graph, Search, Listings, Trips, and others to build scalable and high quality platforms and foundations. Work closely with cross functional partners to define and execute on products and features that enable our guests and hosts to set up their accounts and profiles quickly and easily. Build efficient and reusable backend components, architect reliable, performance and scalable systems. Evaluate and prototype new technologies and techniques that can enable faster iterations and execution across our tech stack. Mentor and support other engineers in the team or in related teams. Your Expertise: 3+ years industry experience Bachelor's and/or Master's degree, preferably in CS, or equivalent experience Experience in building and scaling high-quality and high-traffic products (or systems). Ability to evaluate technical approaches and design product solutions to solve real-world problems. Ability to drive alignment, manage projects and effectively collaborate with stakeholders. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $162,000 — $186,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Strategic Account Executive, Existing Business (Central Eastern Europe)
InternshipOn-siteMid
forecastingcompliancecompliancecrmsalespartnerships+2

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The CEE team is a highly consultative sales team that is responsible for the growth of Stripe's largest customers within the region. We work with some of the most ambitious and fastest-growing companies in the world, including Booksy, Maczfit, and ElevenLabs - Stripe's payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you'll do As a Strategic Account Executive (Existing Business), you will create partnerships between Stripe and the most innovative and fastest-growing companies in the world by helping them to understand how Stripe's online commerce infrastructure can make payments a competitive advantage for their businesses. Specifically, we're looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Be accountable for the relationship and business developed between Stripe and a limited number of Strategic Accounts Build, document, and execute mutually beneficial account strategies across your assigned portfolio and Stripe Build, develop and orchestrate multi-level executives relationships Influence and align multiple company leaders internally and externally, from engineering to marketing, from finance to compliance Own the full sales cycle from lead to close to activate for large enterprise-size deals Contribute to shaping our partnership strategy and building repeatable processes and scaled engagement models Who you are You are an adept salesperson and relationship manager capable of engaging in deep business-level and technical conversations at multiple levels of the organization, including the CTO, COO, CFO and CEO. You have experience working with large and complex accounts. You can lead complex, multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. Minimum requirements 10+ years of sales experience, managing large accounts and selling complex technical solutions and closing large deals with a track record of top performance (if you do not have a sales background but have the grit and an experience of managing complex projects or consulting engagement, we are keen to hear from you) A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and leading with value Great listening skills and ability to quickly become a trusted resource for C-levels decision-makers across technology and finance orgs within software companies An ability to understand complex technical and business problems and understand how Stripe's solutions can address them A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal Strong presentation skills Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills in English and in either Polish or Romanian Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Experience in or excitement in learning about financial technology infrastructure Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner  

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Software Engineer, Payments
InternshipOn-siteMid
concretepartnerships

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe's systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe's payments processing globally. What you'll do This is a Sao Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio.  Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across solutions across Stripe's payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of backend engineering experience Strong command of verbal and written English language Experience working across geographies Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for exceptional user experiences Preferred qualifications Previous experiences working in payments and on payments technology Previous experience using Stripe products

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Sales Manager, Billing
InternshipOn-siteMid
gotaxcoachingsalesenterprise salesbusiness development+1

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Billing Sales is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe's portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process. What you'll do As the Manager, Billing Sales (Enterprise) at Stripe, you will use your leadership and management skills to manage and grow a team of Account Executives to help drive growth of Stripe Billing for sellers in the Americas. You will collaborate with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the region. You will be instrumental in leading in-depth product discussions with existing and prospective customers – and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on the SaaS business within the AMER region. Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe's direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of technology sales experience with 5+ years of people leadership experience. 5+ years of experience in payments, billing, tax, or relevant SaaS industry. Experience leading sales, new business and operations in an early stage, high-growth technology environment Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic client and industry thought leaders Demonstrated passion for Stripe's mission Preferred qualifications Prior experience in Billing, Finance, Tax, or other relevant SaaS product field Prior experience at a growth stage Internet/software company Prior experience in enterprise sales, partnerships and/or business development

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Sales Manager, Billing
StripeUnited States11 days ago
InternshipOn-siteMid
gocaexcelcoachingsales

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The world is having a monetization moment – every ambitious company is replatforming their billing solution in response to AI. Stripes Billing is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe's portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process and helping companies not get left behind in the AI era. What you'll do As the Head of Grower Sales (Billing),  you will use your leadership and management skills to manage and grow a team of Account Executives to drive expansion and retention of Stripe Billing across the AMER region. You will build and lead a team of sellers, while collaborating with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the business. You will be instrumental in leading in-depth product discussions with existing and prospective customers and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on expansion and retention of our largest Billing Users Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe's direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyse results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You have a reputation and drive for building strategic relationships with executives (CEO, CFO, and CTO) across the AMER region, including core markets like NA, CA, and LATAM. You excel in building clear plans to grow a region through a high-functioning sales team, with strategic thought leadership and strong management. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. You're as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. Minimum requirements 10+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 15+ years of experience in hyper-growth SaaS environments across the AMER region. Industry experience in finance, revenue management, financial services, or similar software services. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. An enthusiastic "roll up your sleeves" mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke agreements with startup, SMB, and Commercial businesses.

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Sales Manager, Billing
StripeUnited States11 days ago
InternshipOn-siteMid
gocaexcelcoachingsales

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The world is having a monetization moment – every ambitious company is replatforming their billing solution in response to AI. Stripes Billing is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe's portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process and helping companies not get left behind in the AI era. What you'll do As the Head of Grower Sales (Billing),  you will use your leadership and management skills to manage and grow a team of Account Executives to drive expansion and retention of Stripe Billing across the AMER region. You will build and lead a team of sellers, while collaborating with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the business. You will be instrumental in leading in-depth product discussions with existing and prospective customers and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on expansion and retention of our largest Billing Users Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe's direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyse results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You have a reputation and drive for building strategic relationships with executives (CEO, CFO, and CTO) across the AMER region, including core markets like NA, CA, and LATAM. You excel in building clear plans to grow a region through a high-functioning sales team, with strategic thought leadership and strong management. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. You're as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. Minimum requirements 10+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 15+ years of experience in hyper-growth SaaS environments across the AMER region. Industry experience in finance, revenue management, financial services, or similar software services. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. An enthusiastic "roll up your sleeves" mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke agreements with startup, SMB, and Commercial businesses.

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Product Support Operations, Team Lead
InternshipOn-siteLead
schedulingcoaching

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe's user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe's portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible.  What you'll do In this role, you will act in a player-coach capacity and will be accountable for supporting a team of Operations Associates. This team is responsible for resolving our users' most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience. Responsibilities Guide your team in troubleshooting and solving external user issues Manage the operational performance of your team to deliver KPIs Help scale our operations and improve user experience by identifying process improvements Manage capacity and scheduling, dividing and assigning work between team members Ensure your team has all the skills and resources needed to be successful in their role Set clear goals and expectations for individual and team performance Foster a culture of continuous improvement to refine team processes and procedures Support recruitment and hiring initiatives Coach and mentor individuals to meet career goals via structured career development conversations Provide continuous performance feedback and facilitate periodic formal performance reviews Drive and own initiatives that make the team a warm and welcoming place to work Keep the team engaged and motivated towards their work Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience coaching/leading Customer Service teams and managing performance Experience mentoring and providing constructive feedback to others Experience in delivering weekly and monthly business metrics and reporting Proven ability to be a subject matter expert in Customer Service  Ability to work cross functionally to deliver best results and promote partnership Excellent written and verbal communication skills Exemplary planning and time management skills Preferred qualifications Experience launching new processes and driving continuous improvement. AI Fluency: with practical experience using AI tools to support day-to-day work and critically evaluate their outputs.

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Procurement Contracts Manager
ContractOn-siteMid
procurementaccounts payablesourcingprocurement

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Procurement team provides services to the businesses that are the backbone of Stripe. Stripe's broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management (Procurement Contracting), Procurement Enablement, Accounts Payable, and Travel and Expense. Our Procurement Contracting function, Supplier Deal Management (SDM), builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with Third Party Risk and Legal to minimize risk, and increases the speed at which Stripe can engage key suppliers. SDM's mission is to drive agreements efficiently through appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe. What you'll do Reporting to the Head of SDM and working closely with SDM Leads, you'll support the supplier contracting process, from answering initial questions and reviewing use cases to negotiating commercial terms and supporting contract lifecycle management. Responsibilities   Answer initial questions and educate directly responsible individuals (DRIs) on the overall risk assessment and supplier contracting process Conduct an initial review of DRI-provided use cases and appropriate contractual terms, or assemble appropriate Stripe templates, and prepare agreements for legal review according to defined guidelines when necessary Review and negotiate commercial terms in supplier agreements when needed Monitor productivity and communication with DRIs using our procurement tool, Zip Engage internal stakeholders, including Legal, Sourcing, Third Party Risk, and Stripe DRIs, to understand their needs and translate them into a risk-balanced approach to preparing contracts using training and existing frameworks Manage engagements within our procurement system, Zip, and contract lifecycle management system, Ironclad, and support end-to-end contract lifecycle management Partner with respective internal teams to resolve business inquiries and troubleshoot issues related to contracting Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8 years of professional experience in contracting within procurement, legal operations, or another commercial deal negotiation capacity Demonstrated ability to understand commercial and legal language commonly used in commercial contracts, ease in reviewing and drafting contractual language, and experience negotiating contracts and partnering effectively with legal teams A solution-oriented mindset with enthusiasm for establishing contracting best practices, the ability to earn trust quickly and deliver value for a critical, fast-paced function involving multiple stakeholders, and the ability to support opinions with sound reasoning Flexibility and comfort with changing requirements in a high-volume environment, meticulous attention to detail, and a rigorous decision-making process Strong verbal and written communication skills and the ability to represent Stripe effectively when interacting with stakeholders Preferred qualifications Broad contracting experience across a range of common categories, such as technology, marketing, workplace, and services Understanding of or experience with e-procurement tools and contract lifecycle management systems, such as Zip and Ironclad Familiarity with the fintech industry and its supply chain and procurement challenges A builder's mindset and a willingness to question assumptions and conventional wisdom

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Instructional Designer, Global Sales Enablement
InternshipOn-siteMid
agilekanbaninstructional designe-learningvisual designvideo editing+3

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Sales Enablement team helps Stripe's sales teams develop the knowledge and skills to support our users effectively. We build onboarding and ongoing learning experiences covering Stripe's products, sales processes and tools, sales skills, and business knowledge. We work with subject matter experts and cross-functional partners to turn complex information into practical learning resources. Through self-serve content, practice, and feedback, we help sellers build and apply skills in their day-to-day work. What you'll do You'll design, build, and maintain learning content that gives Stripe's sales teams a consistent foundation for their work. Your projects will include e-learning modules, blended learning resources, and performance support tools that help sellers learn new concepts and apply them. Working with enablement teammates and subject matter experts, you'll clarify learning needs, develop content using established frameworks, and improve materials based on feedback and learning data. You'll manage your assigned projects, communicate progress, and keep content accurate as products and processes evolve. Responsibilities Design and develop e-learning modules, blended learning resources, and performance support tools aligned with defined learning objectives Use authoring, visual design, and approved artificial intelligence tools to create and update instructional content Partner with product marketing, operations, and other subject matter experts to gather information and validate content accuracy Apply instructional design and user experience principles to create clear, practical learning experiences Assess learning needs with stakeholders and translate capability gaps into focused content and activities Use learner feedback and learning activity data to evaluate content effectiveness and make improvements Maintain existing materials and manage assigned projects, communicating progress, dependencies, and competing priorities Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in instructional design, sales enablement, or a related learning-content development role, applying instructional design principles and established frameworks Experience using e-learning authoring tools, such as Articulate Rise or comparable software, to build structured learning experiences Ability to explain complex information through clear writing, visual design, and learning activities Experience collaborating with subject matter experts to learn unfamiliar products or processes and develop accurate content Experience managing content-development tasks and deadlines, incorporating feedback, and using learning data to improve materials Preferred qualifications Experience developing learning content for sales or other customer-facing teams Familiarity with sales processes and methodologies Experience using large language models to support learning-content development Experience with Adobe Creative Suite, video editing, or other multimedia production tools Experience designing game-based or mobile learning Familiarity with agile development methods or Kanban  

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Engineering Manager, Terminal Enterprise Features
InternshipFully RemoteLead
gorestrecruiting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a platform company powering businesses around the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere, builds world-class, developer-friendly APIs, and more. Stripe's engineering teams build the business logic that powers all of this. As a software engineering manager at Stripe, you'll lead teams that build and expand APIs, services, and experiences. You'll also work with partners to launch new markets and vertical capabilities. Stripe Terminal helps our users extend their online presence into the physical world. The Terminal team's mission is to make accepting in-person payments as easy as the Stripe API has made accepting online payments—enabling unified commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payment use cases that fit their business models—whether they're creating a modern retail experience, extending a website to a pop-up store, or enabling mobile point-of-sale payments at an event. Within Terminal, the Enterprise team enables our largest and most influential merchants to scale their businesses globally through: Enterprise features, including in-person refunds, loyalty, and DCC Enterprise-focused point-of-sale integrations Vertical-specific payment methods, including SNAP EBT, Link integrations, merchant-specific QR payments, private-label credit cards and gift cards, and fleet fuel cards What you'll do As an Engineering Manager on the Terminal Enterprise Features team, you'll launch and scale merchant-specific features, build shared tooling for Terminal's largest merchants, and partner with cross-functional teams across Stripe, including Go-to-Market, Legal, Design, and Product. You'll: Partner with Stripe leaders across the company to create and advance the vision for Stripe's unified commerce offering, bringing in-person and online payments together Set the roadmap and priorities for your team and coordinate dependencies across the company Support the engineering team in achieving a high level of technical excellence and stability Develop processes that help the team do its best work and collaborate effectively with the rest of Stripe Recruit excellent engineers in partnership with Stripe's Recruiting team and develop engineers on the team, helping them advance in their careers Develop a deep understanding of core Stripe APIs and influence their design to work effectively with card-present payments while building a platform for unified commerce Empower and guide your team to build and scale integrations and core abstractions across payment methods, gift cards, and point-of-sale connectors for large enterprises Deliver essential enterprise features such as DCC and in-person refunds Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in engineering leadership across mobile, API, and backend development teams, with demonstrated broad technical leadership Experience building diverse teams to tackle challenging technical problems An understanding of AI's impact and a strong product mindset, with the ability to turn emerging capabilities into clear customer and business value Experience thriving in a collaborative environment involving different stakeholders and subject-matter experts Experience building and managing scalable, resilient, and observable systems across the stack The ability to listen well, internalize the best ideas from across the organization, and set a vision that others are excited to support The ability to put yourself in the shoes of Stripe's merchants and users Experience leading large technical projects with internal and external dependencies and impact across multiple teams Preferred qualifications Industry experience building, or managing teams that have built, in-person checkout experiences or payment-method integrations Experience with in-person payment hardware and software, such as card readers and firmware A deep understanding of the payments industry

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