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claims examiner
NEW

claims examiner

Square One Insurance ServicesVancouver, Canada12 hours ago
Full TimeOn-siteMidFrom CA$73,000 / Year
insuranceunderwritingclaimscoaching

Description Your Role Tired of working for a home insurance provider that tries to find ways to deny, rather than cover, claims? Frustrated with out-dated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And we leverage technology to personalize buying a home insurance policy and making a home insurance claim. As an experienced claims examiner, you understand how important proper claims handling is to an insurance provider's reputation and stability. You treat each customer with empathy, patience, and respect. You recognize that, although you may handle hundreds of claims a year, this is likely the customer's first claim ever (or at least in a while). You also recognize that it's important to only pay what's afforded under the policy wordings; otherwise, the premiums for all are negatively affected. Your success in this role comes from your solid home insurance claims examining experience as well as your superior analytical and decision-making skills. You can quickly determine what claims are and aren't covered. You have strong communication skills, which you use to share decisions and findings with, and provide direction to, others. While you don't enjoy conflict, you handle it effectively. You are both detail-oriented and organized, handling multiple files and tasks with ease. And you take pride in your work and in assisting others. Over 80% of your day is spent settling home insurance claims. You work closely with independent adjusters, reviewing their recommendations and providing them with clear direction. You also identify policies requiring underwriting review. One of the things you enjoy most about Square One is the supportive team environment. You know you're never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success. Your Responsibilities Working in Square One's claims department, you are the main point of contact for customers who have suffered losses and filed claims. As such, you have many important responsibilities, including: Assigning claims to independent adjusters. Reviewing the claims process with customers and helping them submit the required information. Determining whether specific claims are covered and explaining why. Reviewing independent adjuster reports, answering questions and providing direction. Assisting customers with repairing or replacing lost or damaged property. Negotiating settlements, arranging payments and finalizing claims. Securing feedback from customers and sharing that feedback with management. Maintaining your training and industry knowledge. Your Qualifications As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who: Possesses superior analytical and decision-making skills. Communicates effectively when explaining decisions and providing direction. Uses active listening and questioning skills to understand issues and needs. Handles conflict effectively and avoids taking things personally. Pays close attention to detail and has superior organizational skills. Provides and receives constructive feedback. Your Experience + Education Your experience and education, combined with product and claims training we provide, helps ensure your success at Square One. For this role, you have: <l

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business operations manager
Full TimeOn-siteMidCA$70,000 - CA$80,000 / Year
accountingbookkeepingaccounts payableexceladvanced excelquickbooks+3

Are you the person who keeps the business side of a company running smoothly, so leadership can focus on growth? We are looking for a Business Operations Manager to take ownership of the "back end" for our client, a small, but successful multi-million dollar marketing company in the promotional products space that is growing quickly. Reporting directly to the CEO, you will own the company's bookkeeping, reconciliations, and administrative operations. This is a role for a capable, self-directed professional who wants a real seat at the table and the chance to grow with a business that is scaling quickly. Position details Salary: $70,000?$80,000 per year, based on abilities and credentials, plus an annual bonus. Schedule: Full-time, Monday to Friday, 8:30 a.m.?5:00 p.m. Location: Remote, with a weekly in-person meeting at the company's Burlington location. Candidates must live within approximately a 30-minute drive of Burlington. Key responsibilities Financial administration Own full-cycle bookkeeping in Quickbooks, including accounts receivables and accounts payable. Complete bank, credit card, and account reconciliations accurately and on schedule. Track expenses, cross-check invoices, and keep the books clean and current. Prepare payroll and support month-end processes and financial reporting. Serve as the main point of contact for the external accountant. Provide the CEO with clear, timely information on the company's financial position. Business operations and administration Manage the administrative side of the business so the CEO and sales team can focus on clients and growth. Support client orders and branded merchandise projects, helping ensure they are completed accurately and on time. Coordinate meetings, schedules, and vendor relationships. Maintain organized electronic records and handle sensitive information with discretion. Identify and implement systems and processes as the company grows. Take on new responsibilities as the business scales. Requirements Post-secondary education in accounting, business, or a related field; an accounting designation or bookkeeping certificate is a strong asset. 5+ years of experience in bookkeeping, accounting, or office/operations management, ideally in a small business where you own the function end to end. Advanced Quickbooks skills is required. You can run the books with minimal supervision. Proven experience with account reconciliations, AR/AP, and payroll. Strong computer skills, including advanced Excel and proficiency in Word, Outlook, and PowerPoint. Comfortable working remotely and independently, managing your own priorities and deadlines. Excellent written and verbal English com

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business operations manager
Full TimeOn-siteMidCA$70,000 - CA$80,000 / Year
accountingbookkeepingaccounts payablequickbookspayrollsales+1

Job Description Are you the person who keeps the business side of a company running smoothly, so leadership can focus on growth? We are looking for a Business Operations Manager to take ownership of the "back end" for our client, a small, but successful multi-million dollar marketing company in the promotional products space that is growing quickly. Reporting directly to the CEO, you will own the company's bookkeeping, reconciliations, and administrative operations. This is a role for a capable, self-directed professional who wants a real seat at the table and the chance to grow with a business that is scaling quickly. Position details Salary: $70,000?$80,000 per year, based on abilities and credentials, plus an annual bonus. Schedule: Full-time, Monday to Friday, 8:30 a.m.?5:00 p.m. Location: Remote, with a weekly in-person meeting at the company's Burlington location. Candidates must live within approximately a 30-minute drive of Burlington. Key responsibilities Financial administration Own full-cycle bookkeeping in Quickbooks, including accounts receivables and accounts payable. Complete bank, credit card, and account reconciliations accurately and on schedule. Track expenses, cross-check invoices, and keep the books clean and current. Prepare payroll and support month-end processes and financial reporting. Serve as the main point of contact for the external accountant. Provide the CEO with clear, timely information on the company's financial position. Business operations and administration Manage the administrative side of the business so the CEO and sales team can focus on clients and growth. Support client orders and branded merchandise projects, helping ensure they are completed accurately and on time. Coordinate meetings, schedules, and vendor relationships. Maintain organized electronic records and handle sensitive information with discretion. Identify and implement systems and processes as the company grows. Take on new responsibilities as the business scales. Requirements Post-secondary education in accounting, business, or a related field; an accounting designation or bookkeeping certificate is a strong asset. 5+ years of experience in bookkeeping, accounting, or office/operations management, ideally in a small business where you own the function

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senior accountant
NEW

senior accountant

AlgaeCalVancouver, Canada12 hours ago
Full TimeOn-siteSeniorCA$85,000 - CA$115,000 / Year
budgetingforecastingcpaaccountingbookkeepinggaap+8

Money Maestro: With a seasoned background in accounting, you understand cash-flow projections the way Neo understood the Matrix. You know your way around profit and loss statements the way Lady Gaga knows her way around a melody. You?ve got a razor-sharp eye for spotting financial inaccuracies, and a passion for producing the most insightful financial statements possible. AND you love a fun, collaborative workplace where you get the chance to help millions of people live their healthiest, happiest lives. If that sounds like you, let's talk! AlgaeCal is looking for a Vancouver-based Senior Accountant who can hit the ground running as a valued part of our finance team. Small print here ? We?re looking for an experienced senior accountant, so if you?re at the beginning of your career, this isn?t the opportunity for you. But if it does sound like you? This job will give you ALL the feels: At AlgaeCal, we?re driven by a single idea: A world without fear of fracture and bone loss. In the United States, an estimated 54 million people have crumbling bones. And they?re scared. Scared of fractures. Scared of breaks. And, most of all, scared of losing their independence and the ability to live the life they love. The good news? AlgaeCal has the world?s only natural solution that is clinically-supported to increase bone density. We give hope to thousands of frightened people. If you?re at a place in your career where you?re excited by the chance for your work to have meaning and help make a difference, you?ll find no better place to continue your career than at AlgaeCal. This job might be for you if you?ve got? A proven ability to excel at day-to-day accounting functions, and you?ve got a reputation for always sweating the details. 5+ years of accounting experience in an eCommerce environment in an accounting/finance role. You?re also comfortable with budgeting and forecasting. The chops to quickly assume responsibility for our day-to-day accounting needs. The ability to lead by example. Whether you're reviewing reconciliations, answering questions, or coaching junior team members through month-end, you're patient, supportive, and genuinely enjoy helping others become better accountants. Experience at preparing CRA/IRS/VAT cross-border direct and indirect tax filings and working papers. You should also have experience with multi-entity consolidation. A degree in accounting with your CPA designation already under your belt. The ability to effortlessly prepare monthly financial statements, reconcile credit cards, monitor expenses, and a million other money-related things. There?s no ifs, ands, or buts about it - you?ll need a solid knowledge of all things accounting/bookkeeping to succeed in this role. A brain the size of a small planet! In this role, you?ll need to think imaginatively and act strategically to help us improve our financial reporting processes. The instinct to improve everything you touch. You're not content with "the way we've always done it." You enjoy refining processes, strengthening controls, documenting SOPs, and finding smarter, faster ways of getting the job done. A resume that demonstrates your mastery of reporting. Sorry, but if you have to Google what IFRS is; or don?t know what GAAP stands for, this isn?t the position for you. A good working knowledge of QuickBooks Online and ERP system. If you?re reading this and thinking, ?Wow, that sounds exactly like me!? We would love to hear from you. If it doesn?t

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accountant
NEW

accountant

Tor PropertiesEdmonton, Canada12 hours ago
Full TimeOn-siteMidCA$65,000 - CA$70,000 / Year
dentalfinancial analysisbudgetingforecastingvariance analysisca+11

Grow Your Accounting Career with a Family-Owned Edmonton Company As a family-owned and operated organization based in Alberta and British Columbia, TOR Properties provides services across construction, property management, and independent living for seniors. Learn more here: https://torpropgroup.ca/ Position Summary: The Intermediate Accountant is responsible for full-cycle accounting for multiple entities across construction, property management, and independent living for seniors in Alberta and British Columbia. The role supports accurate financial reporting, reconciliations, budgeting, forecasting, compliance, audit requirements, and continuous improvement of accounting processes and internal controls. Compensation Range: $65,000-$70,000 annually, depending on experience. The following job responsibilities are essential for the success of this position: Full-Cycle Accounting & Financial Reporting Manage full-cycle accounting activities, including accounts payable, accounts receivable, intercompany reconciliations, general ledger maintenance, and month-end and year-end closing processes. Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements. Prepare and post journal entries, accruals, allocations, and other period-end adjustments. Maintain supporting schedules and reconcile general ledger accounts. Internal Controls & Collaboration Assist in developing and implementing accounting policies, procedures, and internal controls. Support improvements to accounting processes, reporting, systems, and workflow efficiency. Collaborate with cross-functional teams and stakeholders to coordinate financial matters effectively. Stay current with industry best practices, accounting regulations, and emerging trends. Perform other duties as assigned. Compliance, Tax & Audit Support Ensure compliance with applicable accounting principles, standards, regulations, and bank compliance reporting requirements. Prepare and file GST/HST/PST returns and other required regulatory filings. Coordinate with external auditors, tax advisors, and other professionals as required. Prepare audit working papers and supporting documentation. Financial Analysis, Budgeting & Forecasting Conduct financial and variance analysis and forecasting to support decision-making and planning. Review financial data to identify trends, anomalies, risks, and opportunities for improvement. Participate in the annual budget and forecasting process, providing insights and recommendations. Qualifications: Bachelor's degree focused on Accounting, Finance, or a related field is considered an asset. Minimum three years of progressive accounting experience in a similar role. Proven experience with full-cycle accounting and financial reporting. Experience in property management, construction, or senior living is considered an asset. Knowledge, Skills & Experience: Strong knowledge of accounting principles and practices. Proficiency with accounting software and Microsoft Office, including advanced Excel skills. Experience with Business Central is preferred. Excellent analytical, problem-solving, and decision-making skills. High attention to detail and accuracy in financial reporting. Ability to work effectively in a team and independently without significant supervision. Effective written and verbal communication and interpersonal skills. Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment. What benefits do we offer? Competitive salary and performance-based discretionary bonuses. Employer-paid comprehensive health, dental, and vision insurance and long-term disability. Bonus half-day off before each statutory holiday Competitive time

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accountant
NEW

accountant

Tor PropertiesEdmonton, Canada12 hours ago
Full TimeOn-siteMidCA$75,000 - CA$85,000 / Year
financial analysisbudgetingforecastingvariance analysiscpaca+11

Own the Books. Shape the Process. | Senior Accountant (Hybrid) – Edmonton, AB As a family-owned and operated organization based in Alberta and British Columbia, TOR Properties provides services across construction, property management, and independent living for seniors. Learn more about TOR Properties here: https://torpropgroup.ca/ . Position Summary: The Senior Accountant is responsible for full-cycle accounting across multiple entities, including financial reporting, reconciliations, budgeting, forecasting, compliance, audit support, and continuous improvement of accounting processes and internal controls. Compensation Range: $75-$85K annually (DOE) The following job responsibilities are essential for the success of this position: Full-Cycle Accounting & Financial Reporting Manage full-cycle accounting for multiple entities, including accounts payable, accounts receivable, general ledger maintenance, intercompany reconciliations, and month-end and year-end close processes. Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements. Prepare and post journal entries, accruals, allocations, and other month-end or year-end adjustments. Maintain supporting schedules and ensure general ledger accounts are complete, accurate, and appropriately reconciled. Prepare audit working papers and supporting documentation for internal and external reporting requirements. Internal Controls & Process Improvement Assist in the development, documentation, implementation, and maintenance of accounting policies, procedures, and internal controls. Identify opportunities to improve accounting processes, reporting, system use, and workflow efficiency. Lead or support automation initiatives, accounting system enhancements, and software upgrades. Collaborate with operational teams and stakeholders to support accurate reporting and effective communication of financial matters. Perform ad hoc financial analysis and other duties as assigned. Compliance, Tax & Audit Support Ensure compliance with applicable accounting standards, regulatory requirements, and internal policies. Prepare and file GST/HST/PST returns and other regulatory filings as required. Coordinate with external auditors, tax advisors, and other professional service providers. Support external audits by preparing schedules, documentation, reconciliations, and responses to information requests. Stay current with accounting standards, regulatory changes, and industry best practices. Financial Analysis, Budgeting & Forecasting Perform financial analysis, variance analysis, budgeting, and forecasting to support business decision-making. Review financial data to identify trends, discrepancies, risks, and opportunities for improvement. Participate in the annual budget and forecasting process and provide practical recommendations to leadership. Qualifications: Post-secondary degree or diploma in accounting, finance, business administration, or a related field. Minimum five years of progressive accounting experience, including full-cycle accounting, financial reporting, and month-end close responsibilities. A Chartered Professional Accountant (CPA) designation, or progress toward the designation, is considered an asset. Experience working in a multi-entity environment is considered an asset. Knowledge, Skills & Experience: Strong knowledge of accounting principles, financial reporting, reconciliations, budgeting, forecasting, and internal controls. Advanced Microsoft Excel skills and proficiency with Microsoft Office. Experience with Business Central 365 or a comparable accounting system is preferred. Excellent analytical, research, and problem-solving skills. High level of accuracy, organi

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chief operating officer - health, education, social and community services and membership organizations
ContractOn-siteExecutiveCA$43,680 - CA$191,360 / Year
construction managementprocurementcompliancecomplianceprocurementstatistics

The future you want is within reach. Let?s build it together.At PCL Construction Management Inc., part of the PCL Family of Companies (PCL), we don?t just build projects ? we build opportunities, careers and communities. We invest in our people and projects, and that shared commitment drives how we work, grow and lead in the construction industry.We?re looking ahead at what?s next for you, helping you build a career you will love, where you can use your strengths and discover new ones. If you see yourself growing with PCL as a Senior Project Manager, apply to be considered for future opportunities.As a Senior Project Manager for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you?ll have the opportunity to lead innovative infrastructure projects that shape the future of your community.Why Choose PCL?Your future at PCL starts here. Discover what makes PCL a place to grow, belong and build a lasting career. With us, you will have the opportunity to:Join an award-winning employer known for its employee experienceEarn competitive total rewards that support your futureGrow your career across roles, projects and regionsBe part of an inclusive, team-focused culture rooted in communityAccess world-class training through PCL?s College of ConstructionBuild a meaningful career supported by mentorship and learningAs a Senior Project Manager in Edmonton, Alberta (Buildings), you will contribute to our team by:ResponsibilitiesDevelops, implements, and maintains the project safety program for a safe work environment. Creates and influences safety culture as a mentor and model. Conducts job site tours and safety inspections and leads by example to ensure that policies, procedures, environmental programs and safety standards are followed. Conducts site and safety inspections, attends progress meetings, leads by example, reviews incidents, near misses, HSE reports, and statistics, and effects change to ensure that project safety standards, legislation, and environmental programs are followed. Liaises with clients to ensure that projects are constructed as per quality and safety standards, and contract. Leads to secure new work by participating in estimates, working with trade contractors, and/or participating in proposals and presentations. Oversees the development and implementation of quality management plan and quality culture with stakeholder buy-in. Understands client drivers and offers value engineering proposals for functionality, cost, and/or schedule benefit to the client while maintaining value-added outcomes as part of our solution provider service where warranted. Develops or oversees the Project Execution Plan (PEP) with the superintendent. Coordinates, monitors, and manages design deliverable schedule to facilitate and/or assist with permits, procurement, shop drawings, off-site production, construction and commissioning in conjunction with the review and signoff by the client. Conducts review of design and seeks resolution from the design team with respect to compliance, scope creep, cost optimization, code requirements, procurement, safety in design, construction sequencing, and constructability. Conducts review of design documentation, leveraging the necessary team members, and seeks resolution from the design team with respect to level of design completeness, accuracy, and quality as applicable to various design stages and construction. QualificationsPostsecondary education or training in engineering, construction management, or a related discipline. Gold Seal certification (CDN).15+ years of progressive construction experience with multiple contract delivery types as a leader and mentor preferred. 12 months of estimating or related experience preferred. In-depth knowledge and application of safety and environment principles/ procedures/legislation. In-depth knowledge of construction industry and company operations, including building materials, construction specifications, methods and procedures, safety and

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artificial intelligence (AI) consultant
Full TimeOn-siteMidCA$62,400 - CA$145,059 / Year
pythonmachine learningtensorflowpytorchscikit-learnmlops+9

"If you are interested in applying machine learning (ML) to real-world industrial challenges in aerospace - particularly optimizing decisions for parts allocation and maintenance operations through data analytics and explainable ML - this is a perfect opportunity for you. Be a part of a team of research and machine learning scientists and get mentored by some of the best minds in AI while doing it." - Xu Han, Machine Learning ScientistAbout the RoleThis is a paid Residency that will be undertaken over a 6-month period. The Resident will be reporting to an Amii Scientist and regularly consult with the Pratt & Whitney Canada team to share insights and engage in knowledge transfer activities. Also, please note that the top candidate(s) will be subject to a security check, and the results of which will be shared with Pratt & Whitney Canada.About our ClientPratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment, transportation, wildfire suppression, and passenger travel.About the ProjectWhile the project has a lot of different branches, the strongest focus will be on developing a tool to schedule different activities in the production flow. The solution must be custom-tailored to the needs of different departments and needs to be able to optimize based on multiple different factors. It is crucial that the tool is properly documented to account for potential changes in priorities and focus. Analytics of historical data will be the foundation of the optimization.Who You AreYou have completed a graduate-level program or higher (M.Sc./Ph.D.) in Computing Science, AI/ML, Engineering, or a related field, with substantial research or project experience in ML and optimization-particularly in forecasting, predictive modeling, time series analysis. You possess strong Machine Learning Engineering (MLE) skills to drive end-to-end development and deployment of AI solutions. You have a deep understanding of metrics and evaluation practices, along with the capacity to contextualize scientific metrics for business applications. You are proficient in Python and familiar with key ML frameworks and libraries such as Scikit-learn, TensorFlow, PyTorch, and Pandas. Your positive attitude toward learning new applied domains, especially in aerospace or manufacturing, and your ability to communicate technical concepts clearly make you a valuable team player who is enthusiastic about collaborating across interdisciplinary teams.What You Will Be DoingIn this role, you will be instrumental in developing, refining, and operationalizing high-quality, end-to-end AI products for Pratt & Whitney Canada. Your work will focus on creating predictive and prescriptive models for various AI modules (such as cost optimization, work scheduling, parts allocation, procurement, and inventory management) using real-world data. You will explore and implement a range of ML and optimization techniques, including supervised and unsupervised learning, forecasting, and classification models. You will be responsible for data preprocessing, including handling missing data, noise reduction, and synchronization issues. You will also productionize AI solutions on existing enterprise data infrastructure using MLOps tools. Furthermore, you will help establish a strong AI governance framework compliant with P&WC security and AI best practices, support the P&WC AI team in refining and industrializing initial models, and participate in the experimentation and piloting of developed solutions. You will collaborate with interdisciplinary teams, participate in project meetings, and contribute to reports on model performance and project m

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data engineer
NEW

data engineer

FinanceitToronto, Canada13 hours ago
Full TimeOn-siteMidCA$75,000 - CA$95,000 / Year
dbtdata engineeringdbtdbtsales

Who we are: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren?t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you?ll join us. About the role: Do you love working with multi-disciplinary teams and stakeholders across a wide range of functions to implement and solve data engineering challenges? Are you equally skilled at delivering simple solutions to complex problems and consistently delivering on time? We are looking for a skilled and detail-oriented Data Engineer to join our growing data team. In this role, you will be responsible for building and maintaining the data pipelines, models, and infrastructure that deliver reliable, high-quality data to teams across the organization. You will work closely with business stakeholders to ensure our data warehouse is accurate, well-documented, and scalable as the business grows. What you'll be doing: Collaborate with high-visibility teams and their stakeholders to support critical data engineering initiatives Build and maintain dbt models across staging, mart, and metrics layers in the data warehouse, supporting analytics, reporting, and BI tools used across the business Work closely with cross-functional teams to define and enforce data quality standards, best practices, and data governance policies Support data consumers by improving data discoverability, maintaining documentation, and helping teams understand how to find and use the data they need Monitor data pipeline health, investigate data quality issues, assess their impact, and validate fixes in collaboration with business stakeholders Develop and maintain data and automation scripts to streamline data testing processes and improve efficiency Participate in data migration projects, ensuring data quality and integrity during the migration process Stay up to date with industry trends, advancements in data quality tools, and emerging technologies related to data engineering Contribute to process improvements, documentation, and knowledge sharing within the data team Help foster a team culture rooted in passion, curiosity, and continuous improvement Bring energy, positivity, a critical eye, unimpeachable integrity, a team-first attitude, and a desire to contribute to building something great, together Who you are: You have a solid understanding of data modeling principles - you can design staging, fact, and dimension tables that are clean, consistent, and easy for downstream consumers to use Strong communication skills - you can explain technical data concepts clearly to non-technical stakeholders and collaborate effectively with business teams Elite critical thinking and problem solving and impeccable judgment Legitimately curious and passionate about finding the ?right answer? with a detail-oriented mindset and a ?healthy sense of paranoia? about quality Highly organized, disciplined and driven, with the ability to manage competing priorities while meeting deadlines A bias toward documentation and data quality - you treat well-documented, tested models as a baseline expectation, not an afterthought The ability to follow and manage best practices and standards for data quality, scalability, reliability, and reusability A good

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Director, Customer Success & Service
NEW

Director, Customer Success & Service

OniOxford (On-site), Germanyyesterday
Full TimeOn-siteMid
dentalmental healthsalescustomer successresearch

Join ONI and Explore the Boundaries of Scientific Discovery! At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualise, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge. Own the post-sale customer experience and build a scalable Customer Success & Service organisation that maximizes system uptime, customer adoption, service-contract renewal, and long-term customer value. Responsibilities Lead field service engineers, customer-support, and support-field applications specialists across the installed base. Own service-contract renewal performance and establish a disciplined renewal process. Manage service P&L and improve the economics of the post-sale organization. Establish customer satisfaction, uptime, response-time, and service-level metrics. Improve mean time to repair and reduce avoidable customer downtime. Oversee installations, preventative maintenance, break/fix, escalation, and case-management processes. Ensure customers successfully adopt ONI applications and workflows and receive appropriate applications support. Identify customers at risk and coordinate cross-functional recovery plans. Identify expansion, advocacy, and reference opportunities and route commercial opportunities appropriately. Lead development of digital and AI-enabled support where it improves scale, responsiveness, or customer experience. Build global staffing, process, and service capacity as the installed base grows. Candidate profile 8+ years of quota carrying experience in sales, field service, customer success, applications, or post-sale operations within scientific instrumentation or a related technical market. Demonstrated people leadership and experience managing distributed technical teams. Experience managing service economics, renewals, and customer experience. Strong operational, escalation-management, and cross-functional leadership skills. Ability to build scalable processes in a growing installed-base environment. At ONI, we understand that a fulfilling career involves more than just challenging work - it's about enjoying a well-rounded experience. When you become a part of our team, you not only contribute to groundbreaking research but also enjoy a range of benefits designed to enhance your life both inside and outside the workplace. As an equal opportunity employer, we prioritize fairness and respect, ensuring every team member thrives regardless of their background. But that's not all - our perks include: Competitive Compensation We recognise and reward your talent. Enjoy a competitive salary that reflects your expertise and contributions, ensuring your hard work is recognized. 28 days of annual leave plus local bank holidays and 4 dedicated wellbeing days. Private Healthcare and Dental Coverage: Your health matters to us. Access top-notch medical and dental services, ensuring your well-being is in good hands. Inclusive Culture: Be a valued member of our diverse, inclusive family. Your unique perspective is celebrated here, fostering a culture of mutual respect and understanding. Health Assured: Your mental health is essential. Access our comprehensive mental health support services for a balanced work-life experience. People's Pension: Secure your future with our pension scheme, investing in your financial well-being beyond the workplace. Perks at Work: Enjoy exclusive discounts and deals through our perks at work program, adding value to your everyday life. Find Jobs in United Kingdom on Arbeitnow

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senior software developer
Full TimeOn-siteSeniorCA$95,000 - CA$115,000 / Year
pythonjavascripttypescriptreactangularasp.net+20

*About Portable Intelligence Inc.* Your Warehouse and Inventory Experts. For over 25 years, Portable Intelligence (PI) has helped manufacturers and distributors take control of their warehouse and inventory operations. We combine smart technology with deep operational expertise to deliver *real-time inventory data, greater visibility, lower costs, and higher warehouse performance. *More than a software provider, PI is your warehouse and inventory partner ? turning operational complexity into measurable results. *About the Role* We are actively recruiting for a senior full-stack software developer who is passionate about coding. This role is primarily responsible for developing full-stack web applications (Web API, Database design, and Front-end development) and leveraging artificial intelligence, machine learning, and statistical modeling techniques to extract insights, build predictive models, and optimize business outcomes. *Responsibilities & Essential Job Functions* _Software Development_ * Actively engage in all sprint activities, including sprint planning, daily stand-up meetings, sprint reviews, and retrospectives, to ensure alignment and continuous improvement. * Work closely with project managers, business analysts, team leads, and end-users to clearly define system scope, objectives, and requirements. * Create and manage branches for sprints and submit comprehensive pull requests upon task completion to ensure smooth code integration. * Lead design and code development of our leading products for RF Plus and TED * Play a major role in architecting new modules and applications * Investigate and resolve urgent support issues promptly, ensuring minimal disruption to operations and high user satisfaction. * Write and perform thorough unit testing on your code to ensure reliability and performance before deployment. * Collect, clean, and transform large, complex datasets for analysis and modeling. * Use AI tools like Copilot, Claude, ChatGPT, etc., to create code, test, and review PR * Build AI Agents to generate, test, and analyze code * Collaborate with cross-functional teams to translate business needs into AI-driven solutions. * Stay current with emerging AI/ML tools, technologies, and best practices to enhance application capabilities continuously. *Qualifications* _Technical Skills / Software Development_ * C#.NET, SQL, RESTful API, TypeScript, HTML5, CSS, JavaScript * Familiar with web development frameworks, including React, Angular, and ASP.NET MVC/Blazor * Visual Studio, VS Code, SQL Server Management Studio, GitHub, Azure Git, DevOps * Co-Pilot, Claude, OpenAI, Python (Pandas, NumPy, Scikit-learn, Matplotlib, TensorFlow, PyTorch) * Knowledge of cloud platforms (Azure, AWS, or GCP) _Education / Experience_ * Software Engineering / Computer Science or related field * 7+ years of similar experience _Soft Skills_ * Excellent problem-solving and critical-thinking abilities * Strong communication skills to present complex insights in a clear and actionable way * Ability to work independently and collaboratively in cross-functional teams *Why come work with us?* -> Professional growth and continuous learning opportunities in Software Engineering -> Opportunity to shape and drive AI initiatives that have direct business impact -> A collaborative and innovative work environment -> Attending various industry conferences such as Discovery X, AWS Conference, Visual Studio Live, etc. -> Company Health benefits, including dental coverage Portable Intelligence is dedicated to fostering a diverse and inclusive workplace. We strongly encourage applications from individuals of all backgrounds who can contribute diverse perspectives to our industry and take on the responsibilities of this role. Note that AI may be used in the screening process during our recruitment activities, however all decisions will be made by the leadership team. Qualified candidates are invited to submit their resume and cover letter.

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Software Dev Engineer, Prime Video Personalization & Discovery
Full TimeOn-siteMid$165,200 - $223,600 / Year
javaperlphoenixagiledentalmental health+5

Description Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon. While the majority of our SDE roles are based in the greater Seattle/Bellevue, WA area, by applying to this position your application will be considered for all locations we hire in the United States. This includes, but is not limited to Nashville, TN; Austin, TX; Greater Bay Area, CA; DC Metro Area; Denver, CO; Detroit, MI; Greater Boston Area, MA; Greater Denver Area, CO; Greater Los Angeles Area, CA; Greater New York Area; Irvine, CA; Madison, WI; Minneapolis, MN; Phoenix, AZ; Portland, OR; San Diego, CA. To qualify, applicants should have earned a Bachelor's or Master's degree within the last six months or be on track to earn their Bachelor's or Master's degree prior to the role start date. Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 1+ years of software development engineer or related occupational experience 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience 1+ years of Object Oriented Design experience Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 165,200.00 - 223,600.00 USD annually USA, NY, New York - 158,100.00 - 213,800.00 USD annually USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually Company - Amazon.com Services LLC Job ID: A10576161

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