Find Your Dream Career

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: The Enterprise sales team is responsible for revenue growth in new and existing customers that represent the largest prospective accounts for Samsara by total addressable opportunity. This is a remote opportunity for candidates located in the Texas. In this role, you will:  Develop Executive-Level relationships within strategic, named accounts Own customer engagements end-to-end, from prospecting and qualification to close Demonstrate excellent solution-based sales process in complex sales campaigns Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years of experience in a full-cycle, closing sales role Proven track record of consistent quota over-achievement in complex accounts and $500k+ ARR transactions Experience handling and owning enterprise deal sizes and C-Level relationships Willing and comfortable with strategic outbound prospecting Excellent interpersonal skills and demonstrated ability thriving in a dynamic, fast paced environment Solid understanding of SFDC and pipeline methodology An ideal candidate also has: Experience working with line of business stakeholders (Operations, Finance, IT) Awards for top achievement (President's club, Winner's circle, Top 10%) Passion for the world of operations!   #LI-Remote The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $222,400 — $278,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: The Commercial Customer Success team supports hundreds to thousands of customers who depend on the Samsara platform daily. This team is dedicated to equipping every customer with the necessary resources to achieve rapid value, regardless of their background or expertise. To scale this impact, we are seeking a Digital Customer Success Manager, AI & Automation to be a hands-on developer responsible for designing, testing, deploying, and maintaining agentic systems to support a digital-first post-sales strategy. Key responsibilities include: Customer Journey Optimization: Pinpoint friction points in the customer experience, create proactive interventions, and turn interactions into automated, personalized journeys. End-to-End Execution: Write code, execute experimental tests, and continuously maintain production solutions. Cross-Functional Alignment: Partner across teams to ensure a cohesive experience for all users. Success is measured by key customer outcome metrics, including increased adoption, minimized churn risk, and higher NRR tied to the agents you deploy. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.    You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will:   Analyze: Identify customer painpoints and areas of opportunity with an analytical mindset combined with a customer-centric lens. Build: Build the digital CS playbooks, taking advantage of the programs and resources other teams have built, design agent architectures, write prompts, integrate with external systems (Salesforce, Samsara platform, Customer Success tools), build guardrails, and write clean Python code that the team can maintain. Test: Define success criteria and evaluation frameworks before you write the first line of code. Build automated test suites that cover real-world scenarios, edge cases, and known failure modes. Deploy: Own the deployment, versioning, and rollback plan for every agent. Ensure agents are production-ready before they reach CSMs. Ensure anything we deploy makes the experience more simple, not more complex, for our customers. Monitor: Track agent performance in production — monitor accuracy, latency, failure rates, and customer outcomes. Detect drift before anyone has to tell you something's wrong. Maintain & Iterate: Update agents continuously as Samsara's product evolves, Customer Success playbooks change, and real-world data indicates what needs improvement. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Hands-on experience building and maintaining production LLM-based agents or automations, with at least 1 year working directly with LLMs or AI agents in production Ability to code rapidly with Python proficiency or skilled at using AI to code; have a track record of connecting AI to external systems: CRMs, APIs, customer data, and operational tools Experience using product usage data to spot risk and opportunity (health signals, activation milestones, usage floors) and acting on it before it surfaces in a renewal conversation Comfort running experiments and drawing sound conclusions from the data in order to improve the performance A systems mindset for managing a high-volume book of business: you build repeatable playbooks and motions, not just manage individual relationships 3+ years of experience, preferably in a B2B SaaS environment An ideal candidate also has: Direct experience with Anthropic Claude or similar LLM APIs Experience building programs to support NRR, retention, or expansion outcomes on a digital or long-tail book of business (100+ accounts) Experience building regression test suites or eval frameworks for non-deterministic AI systems Experience in a product-led or high-velocity customer environment WHY THIS ROLE, WHY NOW You'll be first. This function doesn't exist yet. You'll define the role, the standard, and the playbook for digital customer success at Samsara. The problem is real. A CSM managing 350+ accounts can't do everything manually. Digital and agentic motions are what make this segment sustainable at Samsara's scale. The timing is right. The models have caught up to the use cases, and Samsara has the customer data, platform context, and Customer Success team to make these systems genuinely powerful. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $105,910 — $160,200 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: This is a dynamic, high energy role in which you will bring the Internet of Things to mid-sized customers, building Samsara's business and bringing the benefits of sensor data to customers. Typical sales will be $20k to $100k, and involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs.  This role is open for candidates residing in the following US states: North Dakota, South Dakota, Nebraska, Minnesota, Wisconsin, Michigan, Ohio, Indiana, Illinois, Iowa. The role requires travel approximately 25% of the time. You should apply if:  You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara's top reps do constant research to find companies and contacts to expand their pipeline. You have innate curiosity in how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.  You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work.  You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance Sales culture means you'll be surrounded by the best and challenged to go farther than you have before.  Minimum requirements for this role: 2+ years experience in a full-cycle, closing sales role Experience independently closing new deals larger than $10,000 in annual revenue All candidates must be located in one of the following states: North Dakota, South Dakota, Nebraska, Minnesota, Wisconsin, Michigan, Ohio, Indiana, Illinois, Iowa.  An ideal candidate has: Proven track record of consistent quota achievement Experience selling in the midmarket space - medium to large deals sizes Experience with high-volume cold calling Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process SFDC familiarity The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $152,000 — $190,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Fraud Investigations team helps protect customers and the platform by reviewing suspicious activity, confirming what happened, and taking action to reduce risk. As a Fraud Investigation Analyst, you'll review fraud alerts, analyze transactional and behavioral signals, and document outcomes in line with internal policy and regulatory requirements. You'll also route higher-risk cases to the right partners and help limit customer impact through timely, accurate investigations—your work directly supports trust and safety across Robinhood! This role is based in our Denver, CO and Westlake, TX office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Shifts Available: Denver:  Hourly shift: 10:30am-7pm (local time) Days off: Wednesday/Thursday Westlake : Hourly shift: 6am-2:30pm (local time) Days off: Tuesday/Wednesday  What you'll do Review and investigate fraud alerts to assess potential fraudulent activity using common fraud patterns and investigation steps Analyze transactional and behavioral data to make risk-based decisions and complete clear, well-supported case documentation Manage daily alert and case volume to meet quality and service-level targets Partner with product, engineering, legal, compliance, vendor partners, and financial crime teams to gather information and escalate cases when needed Identify recurring fraud trends and suggest specific process improvements based on investigation outcomes What you bring 0–2 years of experience in fraud investigations or related financial crime, risk, compliance, or operations work, with exposure to account takeovers, identity theft, or money movement fraud Clear written documentation skills and the ability to explain decisions using evidence from account activity Strong attention to detail and comfort working with multiple data points (transactions, device signals, behavioral indicators) Ability to prioritize work, manage queue volume, and meet defined quality and productivity goals Strong collaboration skills when working with partner teams to resolve cases and reduce customer impact Bonus points: CFE, CAMS, CFCS, or similar certification Series 7 and 63 licenses What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $23 — $27 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $23 — $27 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $22.10 — $26 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

About the role We're hiring a Regional Physical Security and Safety Operations Lead to help safeguard our people, spaces, and operations every day. individual contributor role with no direct reports , responsible for managing safety and security programs, coordinating vendor services, and driving operational improvements across our offices. You'll own core physical security functions, including contract guard operations, access control, surveillance systems, and emergency preparedness. You'll also serve as a calm, decisive resource during critical incidents, coordinating response efforts with internal partners, building management, and emergency services. Success in this role requires hands-on execution, sound judgment, and the ability to influence without direct authority. You'll identify risks, strengthen procedures, and build practical programs that support a safe, secure, and welcoming workplace. In this role, you can expect to Manage day-to-day safety and security operations, coordinating contract guard coverage and holding vendors accountable for service quality, performance, and compliance with post orders. Provide operational oversight of the 24/7 Security Support Center (SSC), ensuring consistent monitoring, timely escalation, accurate reporting, and response readiness. Coordinate real-time response to security incidents, medical emergencies, and facility issues, engaging appropriate partners and documenting follow-up actions. Maintain the reliability of access control, video surveillance, and alarm systems through routine reviews, troubleshooting, and vendor coordination. Conduct site assessments to identify vulnerabilities and safety concerns, recommend improvements, and track corrective actions through completion. Develop, maintain, and reinforce standard operating procedures, post orders, incident response plans, and emergency protocols. Manage relationships with contract security providers and security system vendors, including service reviews and issue resolution. Coordinate Emergency Response Team (ERT) recruitment, training, drills, and readiness across office locations. Active certification or experience with First Aid, CPR, and AED response standards. Partner with Workplace, People, IT, Legal, and other stakeholders to address safety concerns and support employee communications, events, and office operations. Review incidents and operational trends to identify recurring issues, improve processes, and measure program effectiveness. To thrive in this role, you have 5+ years of relevant experience in corporate safety and security, physical security operations, military service, law enforcement, or a related field. Experience independently owning security programs, coordinating field operations, or managing vendor performance. Hands-on experience responding to incidents, exercising sound judgment, and remaining calm under pressure. Experience working with access control systems, video management platforms, alarm systems, and incident reporting tools. Experience supporting emergency preparedness programs, employee training, and response drills. The ability to assess risks, prioritize competing needs, and turn recommendations into practical improvements. Strong communication and relationship-building skills, with the ability to influence stakeholders and reinforce standards without direct reporting authority. Strong organizational skills and consistent follow-through on documentation, corrective actions, and operational commitments. Any security licenses or certifications required for the position and location, and the ability to meet applicable background screening requirements. Experience building, leading, or participating in Emergency Response Teams (ERT) within corporate environments. #LI-WS1 #LI-Onsite Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $94,000 — $130,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

About the Role Chime is seeking a Program Manager to join our Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization. Our team is responsible for leading OMX's highest-priority strategic initiatives that advance the organization's key results while supporting Chime's broader business objectives. As a Program Manager, you'll act as a "GM for hire"—partnering directly with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives selected by senior leadership. You'll bring structure to ambiguity, connect teams around shared goals, and lead complex programs from strategy through execution, ensuring meaningful business outcomes while continuously improving how work gets done. You'll work closely with teams across OMX and collaborate with partners across Product, Engineering, Risk, Compliance, Marketing, Analytics, Legal, and other organizations to solve complex operational challenges. Beyond delivering programs, you'll identify opportunities to leverage AI, automation, and scalable operating practices that reduce manual effort, increase organizational capacity, and enable teams to focus on the highest-value work. If you thrive in fast-moving environments, enjoy solving complex problems, and have a track record of leading cross-functional initiatives that create lasting business impact, you'll find a unique opportunity to help shape the future of how OMX operates and delivers for Chime's members. In this role, you can expect to Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership. Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight. Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor. Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization. Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities. Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond your assigned programs. Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale. Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency. To thrive in this role, you have 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field. Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution. Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization. Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority. An ownership mindset with the ability to independently identify challenges, proactively manage risks, and execute with minimal guidance in fast-paced environments. Strong analytical and problem-solving skills, including experience using Looker, Tableau, Power BI, or similar tools to inform decisions and measure business outcomes. Experience identifying and implementing AI, automation, and scalable process improvements that increase operational efficiency and enable teams to focus on the work that matters most. #LI-Remote #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $116,000 — $160,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

About the role Chime Enterprise, the business-to-business division of Chime that partners with employers to provide workplace financial wellness benefits, is looking for a Director of Communications & Content to own the Chime Enterprise narrative. In this role, you will oversee external press, internal communications, executive visibility, and thought leadership, including the editorial, social, and creator programs that support Chime Enterprise. You'll manage a small team of B2B content writers, as well as our PR agency of record. A core part of this role is making sure the story we tell the press, the story we tell through our own channels, and the story we tell through social and creator voices all work together. You'll report directly to the Head of Marketing & Growth, Chime Enterprise, and partner closely with peers across Demand Generation, Creative, Internal Communications, and External Communications. In this role, you can expect to Set and execute our external communications strategy, including media relations, press strategy, and share-of-voice goals for the Enterprise business. Build and maintain relationships with tier-one and trade media, analysts, and industry influencers relevant to our category. Identify, develop, and place executive thought leadership, including bylines, speaking opportunities, podcasts, and media appearances. Serve as a strategic partner to company spokespeople. Manage our PR agency of record. Set the brief, hold the agency accountable to measurable outcomes, and determine when work is best handled internally or externally. Ensure consistency across press messaging, executive thought leadership, owned content, social, and creator programs so that each channel reinforces the same core narrative. Help drive internal communications for the Enterprise business. Ensure internal and external communications are coordinated and sequenced appropriately. Build and manage an HR and payroll analyst relations program that keeps key analysts informed and engaged, while partnering with them on larger programs when appropriate. Lead the Chime Enterprise executive thought leadership program, ensuring our executive voices are differentiated and support our commercial goals. Set the direction and quality bar for long-form and editorial content, including blogs, guides, ebooks, and other thought leadership. Oversee our organic social and influencer/creator programs. Work closely with cross-functional partners across Investor Relations, Government Affairs and Public Policy, Legal, and Compliance. What We're Looking For 10+ years of experience in communications or PR, including at least 3 years in a people-management or agency-management role. A Player-coach: You can set the strategy, lead a team, and roll up your sleeves to get the work done. You're always looking for ways to make the work better and the team more effective. Experience working in a high-growth startup environment and managing multiple priorities at once with urgency. Proficiency with AI tools and an ability to use them to improve the quality and speed of content development. A track record of securing meaningful press coverage and building executive visibility, ideally in B2B SaaS, fintech, HR tech, or another regulated industry. Experience turning first-party or third-party data into compelling stories that can earn tier-one media coverage. Experience managing an outside PR agency from the client side. Comfort serving as a strategic partner and occasional ghostwriter for senior executives. Experience working with content, social, or community teams. You do not need to have directly managed each of these functions, but you should understand how they work and be able to set a high bar for quality. Nice to Have Direct experience with creator or influencer programs as an earned-media channel. Experience supporting investor communications, including earnings announcements, and/or Government Affairs and public policy communications. Both in-house and agency-side experience. #LI-Onsite #LI-BE1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $202,000 — $280,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

About the role Growth is how millions of people find Chime, set up direct deposit, transact every day, unlock all the features and benefits Chime offers, and keep coming back. The Growth Platform is the engine behind it: Web, Paid, Notifications, Incentives, Targeting, Experimentation and Personalization, all used by every Growth team at Chime. We're looking for a Director to lead this org and build what comes next, a platform where AI and ML decide what each member sees, when, and on which channel, and where AI agents design, run and learn from experiments on their own, so Chime learns faster every week. If you've built growth platforms at scale and want to define how they power Chime's hypergrowth in 2027 and beyond, we'd love to talk. In this role, you can expect to Lead the Growth Platform org, a team of tech lead managers (TLMs) and senior engineers across Web, Paid, Notifications, Incentives, Targeting, Experimentation and Personalization. You'll report to the VP of Growth Engineering. Set the multi-year vision and roadmap. Turn seven separate systems into one connected growth platform with shared member data, decisioning and measurement. Make the platform AI-native and agentic. Put ML and GenAI to work in targeting, bidding, content, incentives and send-time optimization. Invest in agentic flows across the platform, starting with self-learning experiment agents that generate hypotheses, launch and monitor tests, read results, and feed what they learn into the next round. Build in the evaluation, guardrails and human oversight to make this safe. Help Growth teams ship faster. Make it easy for squads, marketers and partners to launch, target, personalize and measure changes on their own, in days rather than weeks. Partner closely with Product, Marketing, Data Science/ML and Analytics leaders. You'll co-own the plan, make trade-offs openly, and tie platform bets to the metrics that matter: new direct depositors, retention and acquisition efficiency. Hire, coach and grow strong tech lead managers who stay hands-on technically while leading their teams. Build an inclusive, high-ownership team people want to join and stay on. Keep the platforms reliable, cost-efficient and compliant. Work with Risk, Compliance and Privacy so consent, fairness and member trust are built in from day one. To thrive in this role, you have 10+ years in software engineering, including 5+ years leading teams and at least 2 years leading tech lead managers or other leaders. You know how to help TLMs balance technical ownership with people leadership. A track record of building growth or marketing platforms that many teams rely on, such as experimentation, targeting, messaging, incentives/rewards, paid attribution or personalization. Hands-on experience shipping ML-powered systems that make real-time product decisions (ranking, propensity/uplift models, bandits or similar), plus experience building LLM-based agents or agentic workflows in production, with a practical view of how to evaluate, govern and scale them. Deep experimentation and measurement chops. You know how to prove a lift is real, and how to build platforms that keep tests trustworthy at high volume. Strong distributed systems and data architecture judgment: real-time event pipelines, feature stores, low-latency decisioning and high-volume messaging. Clear executive communication and a history of earning buy-in across Product, Marketing and Data Science. Bonus: experience in fintech or another regulated industry, paid acquisition/mobile measurement, or leading a large platform migration. #LI-Onsite #LI-AC2 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $269,000 — $373,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis. Affirm runs its workloads on more than 85 Amazon EKS clusters, and the number is growing. The Workload Safety team creates one set of standards for how workloads are configured and run, so Affirm can grow globally and still meet its availability and latency SLOs. The team identifies the industry best practices Affirm needs, drives their adoption across every engineering team on EKS, and enforces them through policy and automation so new workloads comply by default. As a senior engineer on the team, you will help set its roadmap, decide which standards matter most, and build a repeatable way to take each standard from research to enforcement across the fleet. What you'll do Define and evolve workload safety standards for Affirm's EKS fleet, such as CPU and memory settings, workload isolation and placement, tolerance for disruption, graceful termination to name a few Own each standard end to end: research and prototyping, white-glove onboarding for early adopters, self-service guidance for everyone else, and automation and policy guardrails that keep every workload compliant from day one Lead cross-team initiatives from design through fleet-wide rollout, mentor other engineers, and set a high bar for design, code review, and operational readiness Isolate workloads by criticality and resource profile so one misbehaving workload cannot degrade critical paths such as checkout Fix stuck workloads and node lifecycle problems, such as pods that ignore termination signals, pod disruption budgets that block node cycling, and Karpenter timeouts that prevent bin packing and the removal of excess capacity Determine the safe operating limits of each cluster (pod count, node count, API server request volume), keep clusters within them, and develop control plane scaling patterns for bursty workloads such as scheduled batch jobs and large deployments Analyze workload resource profiles across the fleet (CPU, memory, disk, network) to guide EC2 instance type strategy, and automate that analysis as workloads change Measure each standard's impact on availability, latency, risk, and cost, and use the results to prioritize the roadmap Participate in on-call for Kubernetes runtime issues across the fleet, and turn recurring failure patterns into roadmap items Work closely with the teams that run services, batch jobs, and ML workloads on EKS, and with the deployment, capacity, and SRE teams Keep up with new best practices from the Kubernetes community and adapt them to Affirm's needs What we look for 5+ years of experience running Kubernetes in production at scale, ideally Amazon EKS across many clusters Deep understanding of Kubernetes resource management and scheduling: requests and limits, OOM and CPU throttling behavior, affinity and anti-affinity, taints and tolerations, and topology spread constraints Solid grasp of the pod lifecycle and disruption management, including graceful termination, pod disruption budgets, and node draining Experience enforcing configuration standards through admission control and policy-as-code (for example, OPA Gatekeeper or Kyverno) Proficiency in Go or Python, including building production infrastructure software such as Kubernetes controllers, operators, or admission webhooks Strong production debugging skills and a demonstrated ability to turn recurring incidents into systemic fixes Track record of leading technical initiatives across multiple teams, driving adoption of shared standards, and mentoring other engineers Experience quantifying the impact of infrastructure changes on availability, latency, and cost Strong written communication, including standards and guidance that teams can adopt on their own This position requires either equivalent practical experience or a Bachelor's degree in a related field.   Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195000 - $255000 USA base pay range (all other U.S. states) per year: $173000 - $233000   #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis. Affirm runs its workloads on more than 85 Amazon EKS clusters, and the number is growing. The Workload Safety team creates one set of standards for how workloads are configured and run, so Affirm can grow globally and still meet its availability and latency SLOs. The team identifies the industry best practices Affirm needs, drives their adoption across every engineering team on EKS, and enforces them through policy and automation so new workloads comply by default. As a senior engineer on the team, you will help set its roadmap, decide which standards matter most, and build a repeatable way to take each standard from research to enforcement across the fleet. What you'll do Define and evolve workload safety standards for Affirm's EKS fleet, such as CPU and memory settings, workload isolation and placement, tolerance for disruption, graceful termination to name a few Own each standard end to end: research and prototyping, white-glove onboarding for early adopters, self-service guidance for everyone else, and automation and policy guardrails that keep every workload compliant from day one Lead cross-team initiatives from design through fleet-wide rollout, mentor other engineers, and set a high bar for design, code review, and operational readiness Isolate workloads by criticality and resource profile so one misbehaving workload cannot degrade critical paths such as checkout Fix stuck workloads and node lifecycle problems, such as pods that ignore termination signals, pod disruption budgets that block node cycling, and Karpenter timeouts that prevent bin packing and the removal of excess capacity Determine the safe operating limits of each cluster (pod count, node count, API server request volume), keep clusters within them, and develop control plane scaling patterns for bursty workloads such as scheduled batch jobs and large deployments Analyze workload resource profiles across the fleet (CPU, memory, disk, network) to guide EC2 instance type strategy, and automate that analysis as workloads change Measure each standard's impact on availability, latency, risk, and cost, and use the results to prioritize the roadmap Participate in on-call for Kubernetes runtime issues across the fleet, and turn recurring failure patterns into roadmap items Work closely with the teams that run services, batch jobs, and ML workloads on EKS, and with the deployment, capacity, and SRE teams Keep up with new best practices from the Kubernetes community and adapt them to Affirm's needs What we look for 5+ years of experience running Kubernetes in production at scale, ideally Amazon EKS across many clusters Deep understanding of Kubernetes resource management and scheduling: requests and limits, OOM and CPU throttling behavior, affinity and anti-affinity, taints and tolerations, and topology spread constraints Solid grasp of the pod lifecycle and disruption management, including graceful termination, pod disruption budgets, and node draining Experience enforcing configuration standards through admission control and policy-as-code (for example, OPA Gatekeeper or Kyverno) Proficiency in Go or Python, including building production infrastructure software such as Kubernetes controllers, operators, or admission webhooks Strong production debugging skills and a demonstrated ability to turn recurring incidents into systemic fixes Track record of leading technical initiatives across multiple teams, driving adoption of shared standards, and mentoring other engineers Experience quantifying the impact of infrastructure changes on availability, latency, and cost Strong written communication, including standards and guidance that teams can adopt on their own This posting is for an existing vacancy. Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $153,000 - $213,000. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Capacity Modeling team ensures Affirm can safely handle forecasted traffic—especially during peak sales events—by translating demand forecasts into concrete, testable capacity plans. They build and maintain statistical capacity models that map traffic inputs (e.g., checkout volume, app opens, batch/job activity) to resource outputs (CPU, memory, connections) and then convert those forecasts into recommended capacity settings such as pod counts, HPA ranges, and/or infrastructure sizing changes across regions and environments. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team's artifacts by creating and monitoring metrics, escalating when needed, and supporting "keep the lights on" & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience supporting scale up and down of large scale sales event such as Prime Day, Black Friday Cyber Monday, or other sales holidays · You have tuned autoscaling, CPU/Memory, and multi-threading for compute type workloads. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. · This position requires either equivalent practical experience or a Bachelor's degree in a related field.   Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $153,000 - $213,000. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. This posting is for an existing vacancy. #LI Remote  Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. Within the Revenue organization, Platform Growth Marketing acquires merchants through platforms and partners. We work with PSPs and ISVs to build joint go-to-market programs, activate partner ecosystems, and drive measurable pipeline, GMV, and revenue. As our partner portfolio grows, we're building reusable programs, assets, and measurement that help multiple partners go to market at once. The team works closely with Partnerships, Sales, Product Marketing, Brand, Legal, and Revenue Intelligence. About the Role We're looking for a Platform Marketing Lead to develop and execute merchant acquisition and activation programs through Affirm's platform and ISV channels. You'll identify the right marketing channels for each opportunity, build integrated campaigns, and use performance data to improve results. You'll work directly with platform partners and cross-functional Affirm teams to turn merchant insights and business goals into programs that drive acquisition, launch, activation, pipeline, GMV, and revenue. This is a hands-on role. You'll move between channel strategy, campaign development, partner collaboration, asset creation, execution, and measurement. Experience with platform or partner GTM is helpful, but we're primarily looking for a strong marketer who can learn a new ecosystem quickly. What Success Looks Like Launch integrated merchant acquisition and activation programs through priority platforms and ISVs. Select the right channel mix based on the audience, objective, funnel stage, and available evidence. Connect campaign activity to merchant acquisition, launch, activation, pipeline, GMV, or revenue. Identify where performance is breaking down and recommend what to continue, change, or stop. Build messaging, campaign briefs, content, partner assets, and measurement plans. Develop strong working relationships with platform partners and internal teams. Turn successful campaigns into reusable playbooks, templates, and channel practices. What You'll Do Own channel strategy and execution for a defined set of platform marketing programs. Develop integrated campaigns across owned, partner, lifecycle, events, sales-assisted, and paid channels as relevant. Build campaign briefs, content, partner toolkits, presentations, and performance recaps. Work with Partnerships, Sales, Product Marketing, Brand, Legal, and Revenue Intelligence to move programs from idea to launch. Define campaign objectives, funnel stages, KPIs, attribution assumptions, and reporting requirements. Analyze performance and recommend where to invest, optimize, test, or stop. Learn the business models, audiences, and operating styles of different platform partners. Manage multiple programs while making clear priority and capacity tradeoffs. What We Look For 6+ years of experience in integrated, channel, growth, lifecycle, demand generation, or product marketing. Experience selecting and managing multiple marketing channels against a defined business objective. A track record of measuring acquisition, conversion, activation, pipeline, revenue, or comparable commercial outcomes. Strong analytical judgment, including the ability to make decisions when attribution or performance data is incomplete. Hands-on experience building campaign briefs, messaging, content, presentations, or performance reports. Strong project management across multiple concurrent workstreams. Ability to learn new products, audiences, and business models quickly. Clear recommendations, personal ownership, and willingness to handle execution details. Strong cross-functional communication and stakeholder management. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year:  $89,000  -  $139,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.