Overview: As an audio/video interpreter for Spanish in LSA's network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters! Responsibilities: · Provide effective audio and video interpreting through a web based platform · Answer inbound calls in a timely manner · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices Qualifications/Experience: · Full fluency in both English and Spanish · Technology proficient (web-based platforms, email, Microsoft Word) · An interpreting space that is quiet, secure, and free from outside noises · 1+ years of professional interpreting experience preferred · Industry specific certifications/trainings preferred (CMI, CCHI, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Compensation Additional Information
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About this Role We are seeking a highly analytical and strategically minded FP&A Manager to join our Financial Planning & Analysis (FP&A) team as a senior individual contributor, reporting to Director FP&A. In this role, you will bridge the gap between complex data systems and executive-level strategy. You will serve as a power administrator for our financial planning software while owning a Business Unit P&L and driving cross-functional collaboration. You love rolling up sleeves and diving into all activities associated with building businesses. You take a collaborative approach to problem-solving and build effective relationships with cross-functional departments to deliver results. You seek to understand business drivers, initiatives, and blockers, are organized, able to balance priorities, communicate well, take initiative, and are able to work in a dynamic environment, and influence all levels of management and across functions and geographies. This person will be working in a global Company that will be working with partners in UK and Poland. You Will... Support company-wide financial planning process; long term strategy, annual budgeting, monthly forecasting, and reconciliation of variances to actual results Develop trusted relationships with a broad base of key stakeholders and business partners as a key point of contact for Finance Drive business unit and functional level financial forecasts that accurately predict business performance in order to manage towards desired outcomes Contribute to the development and evolution of FP&A processes, systems, and reporting; improving visibility and accountability towards increasing operating leverage for the business Support strategic short and long-term business decisions through financial modeling and analysis of investment opportunities Strong interpersonal and communication skills You Have... BA/BS degree in a quantitative discipline, with 7+ years of progressive experience in corporate finance and operational roles A track record of building strategic financial models that translate operational initiatives into financial impact, working cross-functionally with business partners to validate assumptions, and presenting complex analyses clearly to senior management Experience implementing, administering, or optimizing FP&A planning systems (e.g., Adaptive Insights, Anaplan, Planful) — including configuring dimensions (business unit, department, entity/currency) to enable flexible P&L reporting, managing scenario/version control, and structuring underlying data models that flow through to financial statements Experience building C-suite and Board-level reporting materials — translating complex financial data into clear, audience-appropriate narratives and commentary that connects performance drivers to business impact and informs executive decision-making Strong business judgment and intellectual curiosity; ability to turn data into actionable insights and recommendations via business models and reporting A proactive approach to mitigating risks and managing cross-functional alignment during organizational transitions An openness and experience using AI to bring efficiencies to your work Advanced skills in using Excel and google sheets Bonus Points... Relevant certification (e.g. CFA/CPA) First-hand knowledge of online advertising or e-commerce Experience with using SQL, BI and analytics tools Benefits & Perks Salary Range = 132k - 231k USD - ( Actual salary available will vary based on location and market factors.) Vibrant team culture Comprehensive Medical, Dental, Vision Training (unlimited Udemy + more) Flexible working hours and time off Equity & Retirement Programs including 401K match Paid Parental Leave International work environment with start-up culture About Fandom Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information follow @getfandom or visit: www.fandom.com . Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.
We're transforming the grocery industry At Instacart , we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We're hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest across our ad products, and shaping the advertiser experience. This role sits at the intersection of client strategy and campaign performance, and the person who fills it will have a direct line of sight to advertiser growth and retention. Twelve months from now, the advertisers you partner with should see Instacart as a growth partner whose recommendations they act on. What you'll cook up in your first year Advertiser Relationships: CPG clients and agency partners treat you as a trusted advisor. Working with Sales, you understand their business objectives and build strategies that support their long-term growth on Instacart. Campaign Performance: Each advertiser has a full-funnel media strategy tied to its goals. You use campaign data and marketplace insights to recommend investment and optimization approaches that measurably improve results, and you manage gap-to-goal across multiple business units. Advertiser Growth: Advertisers adopt your optimization and upsell recommendations and expand their use of Instacart advertising products. You get there by explaining clearly how each product works, building persuasive narratives, and handling objections with confidence across multiple stakeholders. Business Reviews: Recurring client conversations and quarterly business reviews turn campaign data into a clear story of business impact, opportunities, and next steps. You own the vision and content for these reviews, and advertisers leave knowing what to do next. You also resolve campaign and partner issues with limited guidance. Product and Team Influence: Advertiser pain points reach the right internal teams as specific feedback that shapes product enhancements and process improvements. You also share best practices across the category and Advertiser Success teams and lead projects that strengthen team-wide capabilities. The secret ingredients we're looking for You are customer-focused and analytical, comfortable influencing senior stakeholders, and energized by a fast-paced role where priorities and solutions keep evolving. You use judgment and initiative to balance immediate client needs against longer-term chances to improve products, processes, and advertiser outcomes, and you are at your best explaining complex campaign data in plain terms. Must-have pantry staples (Minimum Qualifications) Bachelor's degree in business, advertising, commerce, digital marketing, or a related field, or equivalent practical experience 4+ years of experience in account management, digital advertising, paid media, ad operations, ecommerce, client services, or a related field Experience building and maintaining strong client relationships in an external-facing role Experience analyzing campaign or business performance data and turning findings into clear recommendations and client-facing narratives Proficiency with Microsoft Excel and Google Workspace (Gmail, Docs, Sheets, and Slides) Ability to manage multiple priorities independently and deliver high-quality work in a fast-paced, changing environment Strong written and verbal communication skills, including presenting confidently to advertisers, agencies, and internal stakeholders Optional garnishes (Preferred Qualifications) Experience with Salesforce and Tableau; familiarity with Mode is a plus Knowledge of paid search, display advertising, ad serving, consumer packaged goods, or ecommerce, and experience developing full-funnel media strategies and optimizing campaigns against performance goals Experience managing business reviews, quota-related planning, upsell opportunities, or growth strategies across multiple business units Strong attention to detail and organization, creative problem solving, and experience influencing product or operational improvements by synthesizing customer feedback and business insights #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. WA $86,000—$106,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $83,000—$101,500 USD All other states $75,000—$93,000 USD CA, NY, CT, NJ $90,000—$111,000 USD OTE Range $117,500—$148,000 USD
About the Role As a Strategic Sourcing Lead, you'll lead a new global sourcing hub focused on finding the right contributors for complex AI projects that require specialized or hard-to-reach talent across a wide range of domains, from translation and localization to legal, medical, scientific, and technical fields. This is a strategic, hands-on role within Fulfillment. You'll define how the hub operates, develop the team, and partner with Recruitment and Delivery to build sourcing strategies ranging from complex searches to high-volume scaling. The team will work in a data-informed and AI-enabled environment, using technology to enhance research, outreach, analysis, and sourcing efficiency. Your Impact Design and execute creative sourcing strategies for specialized, hard-to-reach, and high-volume needs. Partner with Recruitment and Delivery to assess requirements, sourcing feasibility, and project needs. Build relationships with production stakeholders and communicate risks, timelines, and expectations. Use sourcing and conversion data to identify bottlenecks, test approaches, and improve funnel performance. Embed AI and automation into sourcing workflows to improve research, outreach, analysis, efficiency, and scalability. What You Bring 5+ years of experience in sourcing, recruitment, talent acquisition, or a related field. Experience leading or mentoring sourcing teams in a fast-paced environment. Strong stakeholder management, communication, and influencing skills across teams. Strong analytical skills and the ability to use data to guide sourcing decisions. Bachelor's degree or equivalent experience. Nice to Haves Experience sourcing for AI, data, or crowdsourcing projects. Experience sourcing linguists, translators, or other language profiles across markets. Experience working with global or distributed teams across time zones. Flexibility to work regular U.S. hours or provide U.S. overlap when working in a different time zone. Compensation Additional Information Why You'll Love Working Here At Appen , we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest quality AI solutions for frontier models. You'll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You'll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources, and development opportunities to continue to build your capability over time. About Appen Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.
About this Role At Fandom , the Corporate Development Director will be part of a visible and active function that drives the corporate development lifecycle, in partnership with our executive leadership, important operational team members and our private equity investor, TPG. You will report to the CFO/COO and work with senior leaders to manage all stages of the evaluation, diligence, and workflow processes that lead to acquisition, partnership and/or divestiture. The Corporate Development function spearheads and works towards our M&A strategy by managing inbound deal flows and outbound deal sourcing. You will be responsible for ideating, researching, negotiating, structuring, executing impactful acquisitions. You will be informing and supporting our overall strategy by identifying industry trends and maintaining strong relationships with startups, entrepreneurs, VCs, PE funds, bankers and strategics. By joining Fandom, you can help accelerate our efforts to grow, diversify and reinvent our at-scale platform that is situated at the intersection of communities for gaming and entertainment fans. You Will... Work with the CFO/COO on deal sourcing, qualification, initial rationale/pitch, financial modeling, due diligence and deal closing activities Assist and provide support during M&A integration periods Analyze industry trends to identify potential acquisition targets Develop industry landscapes and competitive analyses for board/executive level review Direct diligence efforts between internal and external parties Analyze diligence data and create board/executive level presentations Manage data room and distribution of materials to appropriate parties, act as primary contact for diligence requests Independently build financial models and forecasts for potential acquisition targets to inform valuation and budgetary needs Be comfortable working with limited information to create low/base/high scenario analyses Experiment with different types of business models and translate them into a detailed operating model You Have... 2+ years of investment banking, 3+ years of corporate development and/or private equity experience Expertise in building financial and valuation models Experience working on M&A transactions of different sizes, from acqui-hires and asset-only purchases to full company purchase and integration Must-Have skills: Excel (can build and maintain complex spreadsheets) and Google Sheets, PowerPoint and Google Slides, comfortable working with AI (Claude) to build automated workflows, memos and financial models Sound judgment, sharp analytical skills, excellent written communication skills, strong verbal and presentation capabilities Bonus Points... Experience working in or with gaming, entertainment, digital media or internet services industries Experience navigating organizations with a matrix company structure Have strong affinity towards gaming and/or entertainment Benefits & Perks Salary Range = $180k - $300k - ( Actual salary available will vary based on location and market factors.) Vibrant team culture Comprehensive Medical, Dental, Vision Training (unlimited Udemy + more) Flexible working hours and time off Equity & Retirement Programs including 401K match Paid Parental Leave International work environment with start-up culture About Fandom Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information follow @getfandom or visit: www.fandom.com . Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.
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Join Our Team Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact. We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence. About the Role: We are looking for an experienced Test Architect to own the regression testing strategy and quality framework for a complex observability and audit platform operating across multiple enterprise environments. This is a highly technical quality leadership role focused on defining what successful validation looks like across functional, performance, security, scalability, and infrastructure-related requirements . You will design the automation architecture, establish test coverage and acceptance criteria, and serve as the quality gatekeeper throughout the development lifecycle. You will work closely with engineering teams delivering logging, tracing, alerting, audit trail, and Infrastructure as Code (IaC) capabilities, ensuring the platform continues to meet defined success metrics as new builds are delivered across sprints. The ideal candidate brings deep experience designing regression and automation strategies for distributed, data-intensive, infrastructure-heavy systems and is comfortable owning quality sign-off for business-critical technical platforms. Responsibilities: Own and design the end-to-end regression testing strategy and framework across multiple platform components and enterprise environments. Translate formal success metrics and technical evaluation criteria into clear, measurable, and automatable acceptance criteria. Define comprehensive test coverage for: Log and metric ingestion. Search and query performance. Distributed tracing correctness. Audit trail integrity and immutability. Alert firing, delivery, and routing. Infrastructure as Code (IaC) deployment validation. Load and scalability scenarios. Failure-injection scenarios. Security and compliance-related acceptance criteria. Design the automation architecture and determine the appropriate testing approaches and tooling. Establish regression suites that continuously validate sprint deliverables. Own test environment strategy and test data management across multiple product versions and environments. Define approaches for performance, functional, security, and scalability validation. Validate that Infrastructure as Code deployments are reproducible and meet defined acceptance criteria. Collaborate with engineering teams to ensure testing approaches align with the underlying platform architecture. Track testing progress, risks, defects, and overall quality status throughout the development lifecycle. Provide clear quality reporting and recommendations during sprint reviews and stakeholder discussions. Own quality gates and provide sign-off recommendations ahead of formal acceptance. Requirements: 8+ years of professional experience in Test Architecture, Quality Engineering, QA Automation, or similar technical quality roles. Proven experience leading testing strategy for distributed, data-intensive, or infrastructure-heavy systems. Deep experience designing comprehensive regression testing frameworks and automation strategies. Experience validating more than functional behavior, including performance, scalability, security, and reliability . Strong understanding of modern observability concepts and distributed systems. Experience working with cloud-based infrastructure and automated deployment environments. Strong understanding of software development lifecycles, Agile delivery, and sprint-based development. Experience defining formal acceptance criteria and quality gates. Strong written and verbal English communication skills. Must Have: 8+ years of experience in Test Architecture, QA Engineering, Quality Engineering, or QA leadership roles. Proven ownership of regression testing strategy and automation architecture. Deep experience designing regression frameworks covering functional, performance, and security validation . Experience testing distributed, data-intensive, infrastructure-heavy, or observability-related systems. Working knowledge of OpenTelemetry and modern observability concepts. Understanding of log and metrics pipelines. Experience validating distributed tracing and/or observability workflows. Working knowledge of AWS-based infrastructure sufficient to design meaningful technical test cases. Experience validating Infrastructure as Code (IaC) deployments. Experience working with Terraform-deployed environments . Experience with load, scale, and performance testing. Experience defining test strategies across multiple environments and/or product versions. Experience defining test environments and test data strategies. Experience translating technical success metrics into measurable and automatable acceptance criteria. Experience working with formal quality gates and Definition of Done (DoD). Comfortable owning quality sign-off and providing acceptance recommendations. Nice to Have: Previous experience testing observability platforms. Experience with logging, monitoring, tracing, or telemetry platforms. Experience validating audit trail integrity and immutability. Experience with failure-injection or resilience testing. Experience with compliance-oriented or security-sensitive platforms. Experience testing ERP or other complex enterprise platforms. Experience working across multiple versions of the same enterprise application. Experience defining testing strategies for high-volume data ingestion systems. Experience with performance benchmarking and scalability validation. Experience working in client-facing technical engagements. Compensation Additional Information Benefits & Perks: Home office; Competitive compensation based on experience; Career plans to allow for extensive growth in the company; International Projects; Oowlish English Program (Technical and Conversational); Games and Competitions; You can also apply here: Website: https://www.oowlish.com/work-with-us/ LinkedIn: https://www.linkedin.com/company/oowlish/jobs/ Instagram: https://www.instagram.com/oowlishtechnology/
We're transforming the grocery industry At Instacart , we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's commercial event calendar, spanning premier industry tradeshows like Cannes Lions, Expo West, and Shoptalk Europe alongside owned executive programs and bespoke cultural hospitality experiences, needs dedicated, hands-on ownership for the next six months. Without this role, event logistics, vendor relationships, and cross-functional coordination across Sales, Corp Comms, Product Marketing, Growth Marketing, and Creative go unmanaged at a critical point in our B2B growth. This contract role exists to ensure every Instacart presence at a major industry event is executed with precision, on budget, and with measurable impact. By the end of the engagement, Instacart's reputation as a sophisticated event marketer in the eCommerce, AdTech, and CPG space will be meaningfully advanced. What you'll cook up in your first year Instacart's B2B event calendar is executed flawlessly across premier tradeshows (Cannes Lions, Expo West, Shoptalk Europe), executive programs, and bespoke hospitality experiences, with every event delivered on time and within budget. Event creative assets are produced in close partnership with marketing, creative, and sales teams, ensuring consistent brand representation across all touchpoints. Project plans, timelines, and budgets are built and maintained per event, giving stakeholders across Sales, Corp Comms, Product Marketing, Growth Marketing, and Creative clear visibility and alignment throughout. A reporting and measurement framework is in place that captures event performance and informs future investment decisions. Vendor and contract relationships are managed efficiently, with invoicing and negotiations handled smoothly to keep event operations running without friction. The secret ingredients we're looking for Must-have pantry staples (Minimum Qualifications) 5 to 10 years of B2B event marketing experience Hands-on Cannes Lions experience required Proven track record managing high-profile tradeshows and industry events Highly organized, with the ability to manage multiple events simultaneously in a fast-paced environment Strong written and verbal communication skills Experience with contract negotiation and vendor invoicing Comfortable with administrative duties and operational support Ability to travel 2 to 4 times during the contract period Optional garnishes (Preferred Qualifications) Experience with Cvent, Salesforce, Google Sheets, or Excel Experience with events in the eCommerce, AdTech, and/or CPG marketing industries Experience managing large-scale events (100 to 600+ attendees) #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $142,000—$150,000 USD WA $136,000—$143,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $131,000—$138,000 USD All other states $119,000—$125,500 USD
Overview: As an audio/video interpreter for Toisan and Mandarin or Cantonese in LSA's network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters! Responsibilities: · Provide effective audio and video interpreting through a web based platform · Answer inbound calls in a timely manner · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices Qualifications/Experience: · Full fluency in both English and Toisan and Mandarin or Cantonese · Technology proficient (web-based platforms, email, Microsoft Word) · An interpreting space that is quiet, secure, and free from outside noises · 1+ years of professional interpreting experience preferred · Industry specific certifications/trainings preferred (CMI, CCHI, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Compensation Additional Information
About this Role As a GTM Strategist, you own the pre-sale story for Category Partnerships and turn Fandom 's capabilities into clear, compelling category-specific decks that help sellers open doors and create opportunities. Fandom's Category Partnerships business supports advertisers across CPG, QSR, Financial Services, Retail, Technology, Telecommunications and Automotive. You'll translate Fandom's audience, insights, products and capabilities into clear, compelling category narratives and polished sales decks that show brands why Fandom matters to their business. This role supports sales and sits at the intersection of strategy, storytelling and sales enablement—identifying the strongest story for each category and giving our Revenue teams the materials they need to proactively create opportunities. You Will... Own Category Partnership Storytelling Develop and maintain pre-sale decks, narratives and sales materials for priority advertiser categories including CPG, QSR, Financial Services, Automotive, Retail, Telco and Technology. Translate Fandom's fan intelligence, audience insights and capabilities into simple, persuasive stories tied to category and advertiser objectives. Customize core Category Partnership narratives for priority accounts and opportunities. Ensure every deck has a clear strategic story, strong narrative flow and polished presentation. Keep Category Partnership materials current as Fandom's insights, products and marketplace positioning evolve. Develop Proactive Category Narratives Understand the key business challenges, consumer behaviors and marketing priorities within each category. Identify the fan behaviors, cultural moments and audience opportunities most relevant to each vertical (i.e. fan holidays, seasonal moments, major releases) Develop proactive stories that give sellers a reason to approach clients before a brief or RFP arrives. Connect Fandom's capabilities into cohesive recommendations rather than presenting individual products in isolation. Identify opportunities to create repeatable category narratives and sales materials that can scale across multiple accounts. Partner With Revenue Work closely with Category Partnership sellers to understand account priorities and translate them into compelling pre-sale stories. Support priority client meetings, proactive outreach and category-specific pitches with strategic narratives and presentation materials. Incorporate seller and client feedback to continuously strengthen Category Partnership positioning and collateral. Partner across Insights, Product Marketing, Creative and other teams to bring the strongest Fandom story into each category narrative. What Success Looks Like Revenue teams have clear, differentiated and compelling stories for every priority category. Sellers can confidently explain why Fandom matters to a CPG, QSR, Financial Services, Retail, Tech, Telco or Automotive marketer—and translate that story into a reason for a client conversation. Ultimately, this role helps shift Category Partnerships from responding to briefs to proactively creating opportunities, using strong strategy and storytelling to drive client interest, pipeline and revenue. You Have... Experience servicing media sales teams at a publisher 5+ years of experience in pre-sale advertising solutions, deck-building, storytelling, sales enablement Deep understanding of one or more key advertiser categories including CPG, QSR, Retail, Financial Services, Tech, Telco, or Auto. Experience building scalable commercial solutions and translating custom concepts into repeatable offerings. Excellent communication, storytelling, and enablement skills. Highly collaborative mindset with the ability to influence stakeholders across Revenue, Product, Marketing, Operations, and AI teams. Demonstrated capability using generative AI tools (e.g., Gemini, NotebookLM) to enhance productivity, paired with the ability to critically audit and verify outputs for accuracy, security, and context. Bonus Points… You understand the art of deck building and are comfortable designing/editing a deck beyond just storytelling You leverage AI technologies but you don't rely on them for deck design or copy Benefits & Perks Salary Range = $83k - $152k - ( Actual salary available will vary based on location and market factors.) Vibrant team culture Comprehensive Medical, Dental, Vision Training (unlimited Udemy + more) Flexible working hours and time off Equity & Retirement Programs including 401K match Paid Parental Leave International work environment with start-up culture About Fandom Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information follow @getfandom or visit: www.fandom.com . Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.
We're transforming the grocery industry At Instacart , we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Customer Experience (CX) team sits at the center of Instacart's support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions. We partner closely with cross-functional teams across Product, Engineering, and Operations to surface insights from the front line, reduce friction in the customer journey, and shape future roadmaps. We deliver empathetic, high-quality support through a blend of data-driven, operational excellence. By focusing on clear communication, critical thinking, and continuous improvement, we ensure that every customer interaction not only resolves the immediate issue but also consistently enhances the overall Instacart experience. About the Job This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including mid-day, and evening coverage, to ensure we provide seamless service throughout the day. Schedule flexibility—including availability for evenings, weekends, and holidays—is essential to meeting the diverse needs of our community. Handle live customer contacts (phone, chat, and/or email) for up to 100% of your scheduled time, consistently delivering clear, empathetic, and efficient support. Navigate and execute complex workflows using established tools, policies, and knowledge base content to resolve a wide range of order and account issues. Resolve edge cases by carefully following documented procedures, seeking guidance when needed, and escalating to the appropriate teams when issues fall outside standard paths. Conduct thorough investigations into customer issues—reviewing account history, order details, and prior interactions—to ensure accurate and fair outcomes. Create internal transfer tickets and document cases with clear, detailed notes so downstream teams have the context they need to resolve issues efficiently. Proactively identify patterns, pain points, and process gaps in day-to-day work, and provide concrete suggestions and recommendations to supervisors and pillar leadership. Act as a positive team player and informal leader by modeling best practices, sharing tips and insights with peers, and contributing to a supportive, inclusive team environment. Surface emerging issues and operational challenges (such as tooling bugs, policy ambiguities, or contact spikes) to leadership quickly and with clear examples, helping the team respond and adapt in real time. About You Minimum qualifications High school diploma or equivalent (some college or specialized training a plus) 1+ year in a customer-facing role (support, retail, hospitality, call center, etc.) with a track record of strong service Fluency in Spanish, both spoken and written Comfort handling live contacts for most of the day (phone, chat, and/or email) in a fast-paced, metrics-driven environment Exceptional written and verbal communication skills, including clear documentation of cases and transfers, attention to detail and ability to follow established workflows Problem-solving mindset with the ability to investigate issues, interpret account/order details, and make sound judgments within policy Emotional intelligence and resilience when dealing with upset or frustrated customers and complex situations Basic technical proficiency (navigating multiple systems, CRM tools, browser-based applications, and common productivity tools like Google Workspace) Schedule flexibility to support evenings, weekends, and holidays based on business needs Comfort working with AI-assisted tools and willingness to adopt new technologies that enhance customer support workflows and drive efficiency Preferred qualifications Experience in a contact center or multi-channel support environment (phone + chat + email) Prior exposure to complex, policy-heavy workflows (e.g., financial services, logistics, e‑commerce, or marketplaces) Familiarity with CRM and contact center tools (Salesforce, Genesys/Ujet, Zendesk, etc.) Demonstrated experience surfacing trends or issues to leadership and proposing improvements Proven ability to work collaboratively on a team, share best practices, and provide peer support or informal mentorship Work Schedule Full-time | 40 hours per week Operations run 7 days a week | 7:00 AM – 11:00 PM EST / 4:00 AM – 8:00 PM PST Shift assignments are based on business needs. Flexibility to work evenings, weekends, and holidays is required. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $20.67—$21.88 USD WA $19.71—$20.92 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $19.23—$20.19 USD All other states $17.31—$18.27 USD
Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About the Role This isn't traditional customer support. You're a trusted advisor serving our high-net-worth members. We're committed to delivering premium, white-glove service with an uncompromising standard for quality. You'll operate as an autonomous problem-solver, handling complex fintech scenarios with precision and sophistication, including cross-functional troubleshooting, compliance coordination, and fraud detection. ✅ What You'll Do Handle complex customer issues across banking, credit, and payments via email, chat, and phone with precision and clarity: requiring thorough investigation across multiple internal systems before providing answers that meet our quality standards Guide VIP and high-revenue accounts through multi-step processes with excellence (document verification, account setup, feature troubleshooting) maintaining the highest standards of care and service quality Handle sensitive scenarios with discretion and expertise: frozen accounts, disputed transactions, application denials, and compliance-related communications—executing each with precision and professional judgment Coordinate with engineering, underwriting, risk, and compliance teams to resolve multi-stakeholder issues File detailed bug reports and test new features in staging environments Create and update documentation when you encounter process gaps Qualify high-value sales leads with rigor and route to appropriate account executives, ensuring every introduction meets our quality standards and reflects our commitment to excellence ⚡️ What Makes You a Great Fit Clear, professional communication: your written/spoken English is flawless. You can explain complex fintech concepts to a non-technical customer. You write concise Slack messages and detailed Linear tickets. High ownership: you don't wait for someone to tell you what to do. If you see a broken process, you fix it or document the gap. Investigative mindset: you dig into issues until you understand the root cause. You don't just relay information; you synthesize it. Technical fluency: You learn new software fast. You can navigate Zendesk, Salesforce, Linear, Slack, Notion, and Google Sheets without someone holding your hand. Exceptional judgment: you can read between the lines. You know when a customer is confused vs. trying to game the system. You escalate the right things at the right time. Emotional resilience: you stay calm when customers are frustrated, systems are down, or priorities shift mid-shift. Why This Role Is Worth It! You'll learn more in 6 months than most people learn in 3 years. Fintech moves fast, and you'll be at the center of product launches, compliance changes, and operational challenges. You'll work with a world-class team. Smart, driven, low-ego people who get stuff done. You'll have real influence. You're not just a ticket-taker. You'll shape how we support customers, build processes, and scale the team. You'll work remotely with autonomy. No micromanagement. You own your shift. What We're Looking For: Fluent English (written and spoken at a professional level—you'll be the voice of Flex) 2+ years in fintech or financial services customer support (ideally at a startup or high-growth company where you wore multiple hats) Availability to work nights and weekends (Local and/or US business hours) Experience with Zendesk, Salesforce, or similar CRM tools Strongly Preferred Experience with banking-as-a-service platforms (Unit, Synapse, Treasury Prime, etc.) Prior exposure to fraud detection, KYC/AML processes, or financial compliance You've worked in a role where you created documentation or improved processes You've supported B2B SaaS or fintech products (not consumer support) Compensation Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.
At Submittable , we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs , welcomed 1.2 million applicants , and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role Submittable is hiring a Director, Legal to lead our legal function as we scale our SaaS business. You'll be a hands-on legal leader, responsible for day-to-day legal operations, the legal team, and the policies and processes that let Submittable grow with confidence. You'll manage the legal team and serve as a primary resource on privacy law, customer contract negotiation, and product and technology intellectual property matters, while also advising on the broader range of legal issues a growing SaaS company faces. This role reports to the CFO and works closely with teams across the organization and with the executive leadership team. What You'll Do Lead the day-to-day legal function, setting priorities and standards for how legal work gets done across the company. Build, manage, and mentor a legal team, including hiring, workload distribution, and professional development. Serve as a primary resource on data privacy and security law (e.g., GDPR, CCPA/CPRA, and other U.S. and international privacy regimes), including policy development and incident response. Negotiate customer contracts, including MSAs, order forms, DPAs, and enterprise procurement paperwork, balancing legal risk against deal velocity. Advise Product and Engineering on intellectual property matters, including IP ownership, licensing, open-source usage, and protection of proprietary technology. Partner with Sales and Revenue Operations to maintain contracting playbooks, standard terms, and approval thresholds that let deals move quickly without unnecessary escalation. Manage outside counsel relationships and legal spend across litigation, IP, and specialty areas. Advise company leadership on governance, risk, and compliance matters, escalating to the executive team as needed. Support employment law matters in partnership with People/HR, including policy review and workplace investigations as needed. Monitor the regulatory and legislative landscape relevant to SaaS, data privacy, artificial intelligence, and the sectors Submittable serves, and translate changes into practical guidance for the business. Manage the contract lifecycle management approach and legal operations tooling. Collaborate with the Finance team to address and collect overdue customer accounts, utilizing escalation procedures and legal remedies as appropriate. Establish and track key performance indicators for the Legal department to assess progress and fuel continuous process improvement, including the integration of AI-driven workflow automation. Support M&A, corporate transactions, and other strategic initiatives as they arise. What We're Looking For J.D. and active bar membership in good standing in at least one U.S. state. 8+ years of legal experience, including at least 3 years in-house at a B2B SaaS or technology company. Private equity-backed experience is a plus. At least 3 years of hands-on experience negotiating SaaS customer contracts, including MSAs, DPAs, and complex order forms. Experience managing or mentoring attorneys and legal professionals, with an interest in building and growing a legal team. Strong expertise in data privacy and security law, with hands-on experience supporting privacy programs and responding to regulatory change. Solid grounding in intellectual property law as it applies to software products, including licensing and open-source considerations. Experience advising business and senior leaders on governance, risk, and compliance matters. Sound business judgment and the ability to balance legal risk with commercial pragmatism. Excellent negotiation, communication, and cross-functional influence skills. Demonstrated ability to build and improve legal processes and policy in a fast-growing organization. Location: This is a remote, U.S.-based role — you must live and reside in the U.S. full-time. Salary Details: The annual salary range for this position is $180,000 - $225,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time . In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Hawaii, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, Washington, West Virginia, and Wyoming. Fraudulent Recruitment Advisory : Submittable will NEVER request bank details, payment, or personal information during the hiring process, nor extend offers without an interview. All legitimate communications come from official submittable.com email addresses. If you receive suspicious outreach, please report it to people@submittable.com . (Please do not submit applications, resumes, cover letters, or other candidacy materials to this email address. Emails of this nature will not be reviewed or considered.) Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts 401(k) plan with employer match starting day one Equity stock options to share in our success Flexible hours, remote work options, and generous vacation and sick leave Paid parental leave for mothers, fathers, and adoptive parents Professional development stipends to support your career growth Opportunities to participate in community outreach and volunteer programs Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. About Our Process Our goal is a fair, efficient, and thorough evaluation process that benefits you and our team and respects your time. As you can imagine, we have received a high volume of applications. Your willingness to participate in I.D. Verification and answer a few questions early allows us to move through the process more quickly. Let's Talk About AI: Guidelines for using AI in our Hiring Process: At Submittable, we believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. If you have questions or need accommodations, please let us know. For additional information and guidance on using AI to prepare an interview at Submittable, please click here . We believe our approach streamlines the hiring process and respects your time by ensuring that every conversation is substantive and focused on your unique qualifications. We appreciate your cooperation and look forward to learning more about you.




