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Growth Product Lead, Kids
ClassDojoUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior$215,000 - $250,000 / Year
gosqlcak-12instagram

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. About ClassDojo & Dojo Islands Monsterverse is our virtual world for kids. Dojo Islands is where they build, play, and connect with classmates and friends. The limit on growth has flipped. Revenue isn't it anymore; the size of the Islands user base is. 10M+ kids receive class points each week, and most have never installed the app. What you'll do: We're hiring a product leader for the Monsterverse to own kid growth — growing kid users of Dojo Islands. This means running the product team that owns top-of-funnel growth for Dojo Islands and driving the cross-company roadmap to grow Monthly Active Kids (our core company metric is Monthly Active Connected Families, where families are Parents and/or Kids). You'll work closely with our co-founders, leaders, and cross-functional teams to invent and test long-term ideas, at both a strategic and tactical level. The kid growth funnel end-to-end: awareness, install, activation, and early retention for Dojo Islands The cross-company roadmap for Monthly Active Kids, coordinating across the flagship app, school network, and Islands A small, high-leverage product team — setting direction, shipping fast, and learning faster A direct working relationship with co-founders on long-term growth strategy You will be a match if: You've owned a top-line growth metric end-to-end. You've led initiatives that measurably moved DAU/WAU, install conversion, or retention on a consumer product. You can clearly articulate before → after. You have gaming and/or kid-product experience — or a close equivalent. You've shipped at scale in games, social, or gamified products. You've lived in the activation and retention trenches and know how to find the fun. You operate at both the strategic and the detail level. You drive a cross-org roadmap and write your own SQL. You set direction, then go get into the details. You're self-sufficient with data. You can write queries, build dashboards, and analyze funnels without dedicated support. You're a structured problem-solver in ambiguity. You break complex problems down, synthesize quant and qual, and produce simple, actionable plans. AI is core to how you work, not a side tool. You've built it into your product process and your own workflow. We'll probe on this — it's important to us. You might be a good fit if: Founder or early-stage startup experience (pre-Series B). Operating in the $1M–$10M revenue phase builds the right reflexes. Experience with kids' products, consumer social, or platforms with T&S / trust and safety considerations. Experience with cross-functional growth loops — viral mechanics, referral systems, or in-product distribution. Bonus: [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $215,000 - $250,000 (USD) All other states in the US: $183,000 - $212,500 (USD) #LI-Remote

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Critical Facilities Lead, Compute Infrastructure
Full TimeFully RemoteSenior
quality controlcompliancecomplianceresearch

About the Team OpenAI , in close collaboration with our capital partners, is embarking on a journey to build the world's most advanced AI infrastructure ecosystem. The Infrastructure team is central to this mission, setting the core strategy and implementing the vision. From site selection to deployment to operations, this team sits at the intersection of commercial, technical, and operational domains, interacting with experts and executives inside and outside of OpenAI. We design and operate mission-critical facilities that support cutting-edge AI workloads at scale. About the Role We are seeking a Critical Facilities Lead to support the commissioning, deployment, and long-term operation of our next-generation AI data centers. This role bridges the interface between data center construction and hardware landing, ensuring seamless integration of mission-critical infrastructure with hardware deployment timelines. You will define and execute commissioning plans, support infrastructure bring-up, and take ownership of operations and maintenance for cutting-edge, large-scale, AI data centers. You will collaborate closely with design, construction, and hardware teams to define repeatable processes for new data center builds and lead hands-on operations to uphold the performance and reliability of our deployed infrastructure. Key Responsibilities Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities. Interface with the design and hardware teams to define deployment procedures tailored to each data center and hardware configuration. Oversee installation, commissioning, and operational readiness of large-scale data center campuses. Manage monitoring, maintenance, and quality control of the data center infrastructure, including high-performance liquid cooling systems. Develop on-site operations staffing strategy. Develop and enforce procedures for planed and unplanned downtime and SLAs for critical facility components. Qualifications Have 10+ years of experience in large-scale data center facility operations, commissioning, or critical infrastructure engineering. Are deeply familiar with liquid-cooled IT systems, including CDU and in-rack/in-row manifold design, bring-up, and servicing. Enjoy defining and improving infrastructure processes at the intersection of construction, hardware, and operations. Are comfortable owning infrastructure from deployment to long-term maintenance and failure recovery. Have experience responding to field issues and managing reliability through well-defined operational processes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Risk Intelligence Manager
SignifydUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior$120,000 - $140,000 / Year
machine learningdata sciencedentalrisk managementinsurancecoaching+3

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Job Title: Risk Intelligence Manager Department: Risk Intelligence The Risk Intelligence organization at Signifyd is responsible for proactively detecting and continuously monitoring fraud activities to mitigate immediate financial losses and protect portfolio health. This team partners closely with Data Science to improve machine learning (ML) model performance by providing continuous feedback on model outputs and identifying areas for enhancement using real-world fraud patterns and merchant feedback. We enhance detection mechanisms to reduce friction for merchants and their customers while driving revenue. We build trust through responsiveness and expertise, fostering stronger merchant relationships. We demonstrate the value of fraud prevention solutions in driving revenue growth and reducing losses. About the role: In this role, you will lead and develop a team of fraud analysts who investigate emerging threats, respond to fraud incidents, and translate behavioral insights into effective risk strategies. You will strengthen the people, tools, processes, and analytical standards that enable the team to succeed. This includes coaching analysts, improving investigative practices, establishing best practices, and helping team members develop the skills needed to solve increasingly complex risk problems. You will partner closely with Risk leadership and teams across Data Science, Customer Success, Product, and Engineering. Together, you will turn investigative findings into scalable improvements that reduce fraud losses, support intelligent risk-taking, and improve customer experiences. Success in this role requires strong people leadership, analytical judgment, operational discipline, and the ability to communicate complex risk issues clearly to technical, business, and customer audiences. At Signifyd, you will be part of a purpose-driven company dedicated to creating a dynamic and versatile work environment. Risk Intelligence is an integral part of our growing organization that values neighborly collaboration, passion, and inventiveness. Responsibilities: Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks. Own and improve the standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited. Turn investigative findings into clear recommendations for the teams responsible for business and customer outcomes, and represent Risk Intelligence in cross-functional initiatives. Partner with business-unit leaders, Data Science, Customer Success, Product, and Engineering to close capability gaps and turn fraud behaviors into durable signals, features, and model improvements. Support customer conversations as a fraud subject-matter expert, explaining risk decisions and sharing effective practices. Coach analysts to communicate risk insights clearly and build confidence presenting to customers. Requirements: 3+ years of direct people management, including coaching and performance management, with a track record of building an effective team. 5+ years in ecommerce, payments, fraud prevention, or risk management, including fraud investigations and emerging-threat response. Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking. Experience building operational standards, playbooks, and workflows, and the discipline to improve how a team works. Effective communication skills presenting to a variety of technical, business, and customer audiences Solid cross-functional experience partnering with data science, customer success, product, or engineering. #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Ranges by Pay Zone: Tier 1 (NYC/SF Bay Area/Seattle): $120,000 – $140,000 annually Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $110,000 – $130,000 annually Tier 3 (US - All Other): $100,000– $120,000 annually Equity: This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd's Applicant Privacy Notice

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Senior Commercial Counsel
SignifydUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior$170,000 - $170,000 / Year
gomachine learningdentalproject managementinsurancesales+2

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Job Title: Senior Commercial Counsel Department: Legal The Legal team at Signifyd plays a critical role in enabling and protecting the business as it scales. Our team is responsible for drafting and negotiating sales and vendor contracts, reviewing privacy and data protection matters, and supporting product development. We work closely with the Sales, Partnerships, Product, Revenue Operations (RevOps), and Finance teams to help drive business objectives forward. By shaping processes that accelerate deal cycles, we help keep the commercial flywheel turning. At the same time, we ensure Signifyd's risk exposure is carefully managed and our sensitive data is safeguarded through robust contractual protections. The Role: This is a unique opportunity to join a dedicated legal team and work at the forefront of helping deliver fraud detection and prevention solutions to merchants around the world. Signifyd is seeking a Senior Commercial Counsel to join our Legal team and report to our Head of Commercial Legal. You will be responsible for reviewing, drafting, revising, negotiating, and advising on a broad range of complex commercial transactions — someone who gets deals done. You'll primarily support our global sales team to structure, draft, and negotiate a variety of go-to-market agreements, while also leading a team of contracts managers who support the Sales organization across the U.S., EMEA, Mexico, and Central and South America. In addition to go-to-market work, you'll partner closely with other key stakeholders to structure and negotiate complex, often bespoke agreements for enterprise and strategic partnership engagements. The ideal candidate is a mid-level to senior attorney who enjoys close collaboration with legal and sales colleagues and approaches legal issues practically, with a problem-solving mindset. Experience with payments, fintech, or machine learning is a plus. Responsibilities: Independently draft and negotiate complex subscription agreements and partnership deals, working closely with our Sales organization to close revenue deals Supporting a go-to-market portfolio of ecommerce merchants across the U.S., EMEA, Mexico, and South America Support cross-functional teams — including Marketing, Partnerships, and Product — on commercial and vendor transactions Assist with additional legal projects as needed to support Signifyd's rapid growth and expansion Manage numerous projects simultaneously against competing deadlines and pressures Exercise sound legal judgment and solve problems in a practical, business-minded way Requirements: Juris Doctor (JD) degree and active admission to at least one U.S. state bar. 5-10+ years of experience, with a strong preference supporting a SalesOrganization and background in commercial and tech transactions and revenue-generating deals A clear, concise communicator who can explain complex and nuanced issues in plain, simple terms Experience supporting a global sales organization and keeping pace with a steady volume of commercial transactions in a fast-paced, high-growth environment Strong organizational and project management skills Comfortable working in lean teams and wearing multiple hats Able to successfully manage workload and priorities with minimal oversight An approachable team player, problem-solver, and good sense of humor Nice to have: Familiarity with payments, fintech, or financial institutions, and/or machine learning models Experience supporting sales for enterprise SaaS, especially negotiating referral and partnership deals Experience with global privacy frameworks (e.g. GDPR, CCPA, LGPD) Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Range: $170,000 - $210,000 annually Equity: This role is eligible for a stock option grant of 2500-3500 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary. #LI-Remote Signifyd currently embraces a largely remote work model, with the option to go into the office if you're near a Signifyd location. Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd's Applicant Privacy Notice

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Engineering Leader, Platform Engineering
Full TimeFully RemoteSenior$240,000 - $240,000 / Year
platform engineeringllmarchitectureca

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a communication network that connects teachers, children, and families. Today, ClassDojo is used in the vast majority of U.S. schools and reaches tens of millions of children and families globally. We're now expanding beyond communication into building the best possible learning experiences for kids everywhere. We're a small, high-talent-density team with experience from leading technology companies. We value ownership, speed, and thoughtful decision-making, and we aim to create an environment where people can do the best work of their careers. We're hiring an Engineering Leader to own ClassDojo's Platform engineering org end-to-end for infrastructure, data, developer experience, and AI tooling. As the Engineering Lead for Platform, you'll manage the engineering managers across these teams as well as perform the EM role for teams when needed. You'll work with our product engineering areas as your customers, set platform engineering practices and quality, and make the build-vs-buy and architecture trade-offs that shape how every engineer at ClassDojo ships. This is a manager-of-managers role with real architectural and strategic ownership. You'll have 2 to 4 engineering managers reporting in, and your work multiplies across the entire engineering org. You will be expected to set direction, not just execute on it. What You'll Do Lead a multi-team Platform org Own Platform's company-level objectives and the engineering plan that delivers them. Translate company priorities and product-engineering needs into a platform roadmap, in a way that flows both up and down. Be responsible for build-vs-buy and architecture-level trade-offs across infrastructure, data, developer experience, and AI tooling; own the technical roadmap and how it balances against the needs of your customers. Represent Platform and collaborate with cross-functional leadership partners and in engineering-wide leadership conversations. Develop the engineering managers reporting to you Coach EMs to a higher bar with clear feedback, growth plans, and direct support. Drive AI-native development in line with ClassDojo's engineering practices (flow-based delivery, vertical slicing, WIP discipline, Definition of Done, observability) Address performance issues early and clearly; develop managers out of "fine" performance into great performance. Be directive when our values, quality bar, or ways of working are at stake. Run platform towards the long term Treat the product engineering areas as customers: understand their needs, measure adoption and satisfaction, and prioritize accordingly. Build paved roads and golden paths that teams want to use; earn adoption rather than mandating it. Take accountability for SLAs/SLOs and incident response across the platform surface. Make tech-debt and reliability trade-offs on purpose, not by accident. Drive technical excellence across the platform Support and drive architecture and systems design decisions across infrastructure, data, DevEx, and AI tooling; ensure systems are reliable, maintainable, and operationally ready. Make build-vs-buy calls deliberately; avoid both not-invented-here and unmanaged sprawl. Partner cross-functionally Co-own the platform roadmap and quality bar with the product engineering leads who depend on you. Partner with Security, Ops, Data, and other functions as the platform requires. Build pragmatic interim solutions that work today and migrate cleanly as platform capabilities mature. You Will Be a Match If You… 2+ years managing managers, with direct reports who were themselves people managers. 10+ years total in technical roles, with a strong individual-contributor era you can still draw on. Have owned a platform, infrastructure, data, or developer-productivity area and delivered a measurable outcome (throughput, reliability, cost, or operational safety). Have built or evolved platform engineering practices across multiple teams, not just within one, and earned adoption. Have hired, developed, and managed engineering managers. Comfortable making and defending build-vs-buy and architecture-level trade-offs across the platform surface; can still reason about code with taste. Embrace Candor > Harmony : give the hard message early, comfortable with disagreement. Use LLM-based tools daily and push your teams to adopt them. Are an excellent written communicator; can articulate strategy and trade-offs clearly in writing. Nice to Have Experience running infrastructure, data, DevEx, or AI platforms at meaningful scale. Has built developer platforms that internal engineers genuinely adopted (paved roads, golden paths, internal developer platforms). Has used AI-native workflows to materially change how a team designs, ships, and operates, and/or has built AI tooling/platform for other engineers (not just personal use). Experience leading a remote-first, distributed engineering team. Brings a network of high-quality platform/infrastructure engineering talent. [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $240,000 to $280,000 (USD) All other states in the US: $204,000 to $238,000 (USD) #LI-Remote

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Software Engineering Manager - IAM Team - Control Plane - Platform
InternshipHybridLead
elasticsearchcompliancecompliancecoachingrecruiting

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role In this role, you will lead the IAM team within the Elastic Cloud, guiding an accomplished group as they work to modernize our identity and access management systems. You'll have the chance to oversee and support a distributed high-performance team that is tackling an ambitious roadmap , making a real impact on how we manage user identities and access. If you're looking to help shape and improve crucial systems while fostering collaboration and innovation, this position offers a great opportunity. What You Will Be Doing Foster a collaborative and innovative culture within the team. Mentor team members to enhance their technical skills, setting clear performance expectations while monitoring team dynamics. Lead regular meetings to align on goals and share updates appropriately. Develop project plans and timelines for IAM initiatives to ensure capable execution. Allocate resources appropriately to meet project goals while tracking progress and making necessary adjustments. Communicate status updates to stakeholders and proactively manage risks and address any issues that arise. Evaluate and implement emerging technologies to improve IAM capabilities. Align technical strategies with overall business objectives to ensure cohesive progress. Lead technical discussions and decision-making processes within the team to foster innovation and collaboration. Engage with key stakeholders to gather requirements and insights for IAM projects. Build solid relationships with internal teams to ensure seamless integration of IAM solutions. Regularly communicate project progress and gather feedback to stay aligned on objectives and deliverables. Conduct regular performance evaluations for each team member to assess their contributions. Offer constructive feedback and coaching to promote individual growth and development. Recognize and reward noteworthy achievements to inspire the team and foster a positive environment. What You Bring  Bachelor's degree in Computer Science or a related field 8+ years in software engineering 3+ years in identity and access management Experience with cloud-based technologies and architectures Experience with IAM solutions and frameworks Proficiency in software development methodologies Knowledge of cloud security best practices Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: 307 800 zł — 486 900 zł PLN Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Software Engineering Manager - Global UX - Applications - Platform
InternshipHybridLead
typescriptreactelasticsearcharchitecturecompliancecompliance+3

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role In this role, you will manage the engineering team for Global UX. This team is in charge of Elastic UI (EUI), which is Elastic's design system and React component library. They also oversee the shared patterns, tokens, and tools that ensure Elastic products are consistent, accessible, and high-quality.   You will work closely with the team's Tech Lead, who is in charge of the technical direction and architecture. You will oversee the people,  roadmap , and delivery aspects of the team. This means hiring and developing engineers, creating a realistic roadmap , and ensuring the team aligns with Design leadership and Product Management on what gets built and when.   We are looking for an Engineering Manager with experience leading design system or platform teams. The ideal candidate knows how to balance long-term investments with ongoing requests from other teams. They should also be able to create a  dependable delivery schedule for the whole organization. What You Will Be Doing Manage and grow a team of engineers responsible for building and maintaining Elastic UI (EUI) and other shared design system infrastructure across Global UX. Own the team's delivery cadence - sprint planning, quarterly roadmap , outcomes, and status reporting to stakeholders across Elastic. Run hiring, onboarding, performance management, and career growth for engineers on the team. Build strong team culture and health in a fully distributed, async-first environment. Represent Global UX in cross-functional planning with other engineering, design, and product leadership across Elastic. Remove blockers for the team: negotiate dependencies with other teams, address organizational friction, and escalate risks early. Track adoption and health metrics for the design system (usage, satisfaction, migration progress) and use them to inform roadmap priorities. Build relationships with teams that consume the design system, gathering feedback and making sure their needs shape the roadmap . Support the team's experiments with AI-assisted design-to-code workflows and developer tools. Balance innovation with delivery commitments. What You Bring  Previous experience managing engineering teams that build and maintain design systems, component libraries, or similarly widely-consumed shared UI or platform infrastructure. Experience running delivery cadence - sprint planning, quarterly planning, roadmapping, and outcomes for a team that serves many internal stakeholders. Working knowledge of frontend engineering (React, TypeScript, component architecture) sufficient to make credible technical tradeoffs alongside your Tech Lead and engineers. Experience hiring, developing, and retaining engineers, with a track record of growing people into more senior roles. Robust stakeholder management skills. Comfortable sharing the roadmap , tradeoffs, and risks with engineering, design, and product leaders. A track record of balancing platform and foundational investment against the urgent feature requests of consuming teams. Deep written and verbal communication skills, with experience working in a distributed, async-first team. Experience using data and adoption metrics (usage, satisfaction, migration progress) to inform roadmap decisions. A collaborative leadership style that earns trust from your engineering team without needing to be the most technical person in the room. Curiosity about how AI is changing design-to-code workflows and developer tooling, and comfort helping a team adopt new practices responsibly. Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €55.800 — €88.300 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Software Engineering Manager - Global UX - Applications - Platform
InternshipHybridLead
typescriptreactelasticsearcharchitecturecompliancecompliance+3

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role In this role, you will manage the engineering team for Global UX. This team is in charge of Elastic UI (EUI), which is Elastic's design system and React component library. They also oversee the shared patterns, tokens, and tools that ensure Elastic products are consistent, accessible, and high-quality.   You will work closely with the team's Tech Lead, who is in charge of the technical direction and architecture. You will oversee the people,  roadmap , and delivery aspects of the team. This means hiring and developing engineers, creating a realistic roadmap , and ensuring the team aligns with Design leadership and Product Management on what gets built and when.   We are looking for an Engineering Manager with experience leading design system or platform teams. The ideal candidate knows how to balance long-term investments with ongoing requests from other teams. They should also be able to create a  dependable delivery schedule for the whole organization. What You Will Be Doing Manage and grow a team of engineers responsible for building and maintaining Elastic UI (EUI) and other shared design system infrastructure across Global UX. Own the team's delivery cadence - sprint planning, quarterly roadmap , outcomes, and status reporting to stakeholders across Elastic. Run hiring, onboarding, performance management, and career growth for engineers on the team. Build strong team culture and health in a fully distributed, async-first environment. Represent Global UX in cross-functional planning with other engineering, design, and product leadership across Elastic. Remove blockers for the team: negotiate dependencies with other teams, address organizational friction, and escalate risks early. Track adoption and health metrics for the design system (usage, satisfaction, migration progress) and use them to inform roadmap priorities. Build relationships with teams that consume the design system, gathering feedback and making sure their needs shape the roadmap . Support the team's experiments with AI-assisted design-to-code workflows and developer tools. Balance innovation with delivery commitments. What You Bring  Previous experience managing engineering teams that build and maintain design systems, component libraries, or similarly widely-consumed shared UI or platform infrastructure. Experience running delivery cadence - sprint planning, quarterly planning, roadmapping, and outcomes for a team that serves many internal stakeholders. Working knowledge of frontend engineering (React, TypeScript, component architecture) sufficient to make credible technical tradeoffs alongside your Tech Lead and engineers. Experience hiring, developing, and retaining engineers, with a track record of growing people into more senior roles. Robust stakeholder management skills. Comfortable sharing the roadmap , tradeoffs, and risks with engineering, design, and product leaders. A track record of balancing platform and foundational investment against the urgent feature requests of consuming teams. Deep written and verbal communication skills, with experience working in a distributed, async-first team. Experience using data and adoption metrics (usage, satisfaction, migration progress) to inform roadmap decisions. A collaborative leadership style that earns trust from your engineering team without needing to be the most technical person in the room. Curiosity about how AI is changing design-to-code workflows and developer tooling, and comfort helping a team adopt new practices responsibly. Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €61.100 — €96.600 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Account Executive - Platforms (LFC) - Spanish Speaking
ContractOn-siteExecutive
forecastingcrmsalespartnershipsaccount executiveforecasting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Platforms already using Stripe include Shopify, Treatwell, Sage & DesignMyNight.  As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list of Stripe existing users and prospects while identifying new growth opportunities and ways Stripe can exceed expectations.  What you'll do As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe's online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Own the full sales cycle from lead to close for upper middle market and enterprise companies Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyse Craft and lead complex, bespoke commercial & contractual negotiations Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Who you are You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CEO, CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you're ambitious, smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 7+ years of sales experience, preferably selling a technical product, with a track record of top performance Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies An ability to understand complex technical problems and understand how Stripe's solutions can address them A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal Strong presentation skills Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills in English and Spanish Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Experience in or excitement in learning about financial technology infrastructure Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner   In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.  

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Senior Software Engineer, Developer Experience & AI Platform team
Full TimeFully RemoteSenior$171,500 - $171,500 / Year
ci/cdplatform engineeringcak-12instagram

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. About the Role: Every feature ClassDojo ships begins with an engineer. Every minute an engineer spends waiting on builds, troubleshooting local environments, repeating manual workflows, or navigating unnecessary complexity is a minute they aren't building magical experiences for children, teachers, and families. Developer Experience Engineering exists to remove that friction. As a Senior Software Engineer, Developer Experience, you'll build the tools, workflows, and AI-powered developer experiences that make every engineer at ClassDojo more effective. This is a unique opportunity to join a newly formed Developer Experience Engineering team and help define what great developer experience looks like at ClassDojo. Rather than inheriting a mature platform, you'll help shape its foundations—partnering closely with engineers across the company to identify opportunities, build high-leverage solutions, and establish trusted paved paths that make shipping software faster, safer, and more enjoyable. We're looking for someone who combines exceptional software engineering with product thinking. You'll treat engineers as customers, build products they'll genuinely enjoy using, and focus relentlessly on creating leverage across the engineering organization. What You'll Do: Build products for engineers: Design and build internal platforms, tooling, and developer workflows that improve the experience of developing, testing, reviewing, deploying, and operating software. Multiply engineering productivity : Identify opportunities where thoughtful platform investments create outsized impact across the engineering organization. Continuously reduce developer friction while improving engineering velocity, quality, and reliability. Help shape AI-native software development: Build practical AI-powered workflows that help engineers write, review, test, and ship software more effectively. Evaluate emerging technologies thoughtfully and help establish patterns that improve outcomes while maintaining security, reliability, and engineering quality. Partner deeply across engineering : Work closely with product engineering, infrastructure, security, and technical leaders to understand pain points, prioritize opportunities, and build platform capabilities that solve real problems. Create trusted paved paths : Build reusable tools, automation, documentation, and self-service capabilities that become the preferred way engineers work because they're intuitive, reliable, and genuinely useful. Measure impact : Use engineering metrics, developer feedback, and adoption data to continuously improve the developer experience. Focus on meaningful outcomes rather than activity metrics. Help build Developer Experience Engineering : As an early member of the team, contribute to technical direction, engineering standards, and the long-term evolution of Developer Experience Engineering at ClassDojo. You'll Be A Match If You: Have extensive experience (7-10+ years) building production software in modern engineering organizations. Enjoy solving organization-wide engineering problems rather than only product-specific challenges. Think like a product engineer even when building internal platforms. Demonstrate strong technical judgment and know when to build, simplify, automate, or adopt existing solutions. Thrive in ambiguity and are excited by the opportunity to help build a new Platform Engineering team. Build trust through partnership and influence rather than organizational authority. Care deeply about engineering craftsmanship, maintainability, and long-term platform health. Approach AI as a practical tool for improving engineering effectiveness rather than an end in itself. Measure success through the impact your work has on other engineers. Nice to Have Experiences: Developer Experience or Platform Engineering teams. Internal developer platforms or engineering productivity initiatives. CI/CD, release engineering, developer environments, or software delivery systems. AI-assisted software development or developer tooling. Engineering productivity measurement frameworks such as DORA or SPACE. High-growth engineering organizations where platform investments had organization-wide impact. Developer Experience Engineering is a force multiplier for the entire organization. Every improvement you make has the potential to help engineers build better software, move faster with greater confidence, and spend more of their time focused on creating meaningful experiences for children, teachers, and families. If you're energized by solving hard technical problems, building products for engineers, and creating systems that make everyone around you more effective, we'd love to meet you. [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $171,500 - $250,000 (USD) All other states in the US: $146,000 - $215,000 (USD) #LI-Remote

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IT Lead
ClassDojoUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior$185,000 - $220,000 / Year
awsterraformtriagecak-12instagram+1

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. As IT Lead you are ClassDojo's IT function; owner & operator, reporting to the CTO, covering identity, devices, SaaS, security operations, vendors, and our AI platforms for roughly 350 people. The function already runs on automation and AI-assisted triage rather than effort. You inherit it with a documented handover, keep it efficient, make it your's, make it better, and make it legible to people who are not you. What you'll do: Own identity and the employee lifecycle: Okta, Google Workspace, and an HRIS-driven pipeline where access changes fire automatically with an audit trail the systems produce. Own a Mac-first MDM fleet at near-100% coverage, passwordless authentication at 100%, and assist response on security incidents. Run and own IT operations end to end: onboarding, offboarding, support, and the AI triage and self-service that handle most of it, treating repeat request as a defect to remove. Govern a 50+ tool SaaS stack, the IT budget and vendors. Apply governance for Claude and ChatGPT accounts, use AI and automation to take manual work out of IT. Keep IT-owned SOC 2 controls audit-ready with evidence that comes from the systems. You will be a match if: You have owned and operated IT alone at 200+ staff, including identity in Okta, Google Workspace, and Slack, and a HRIS-driven lifecycle that ran unattended. You have owned a production Mac fleet under MDM, including a migration or baseline rebuild You have administered ChatGPT and Claude (or comparable) for a company, use them daily, and have built automations that replaced manual IT work with a measurable result. You automate by default: script, API, log, admin console, and you can automate entire request categories. You have practical security judgment and have worked inside a SOC 2 environment. You support people directly and well, and can quote your own support numbers. You write documentation people follow and explain technical decisions to executives in two sentences. You have an ownership mindset and do not wait for perfect requirements or handoffs. You live in the US, East or West Coast, and can travel to San Francisco. Bonus - You have experience with: AWS IAM Identity Center and Terraform, or other config-as-code you could apply to Okta and Google. Office buildouts, BYOD policy rollouts, international contractors, Windows and ChromeOS [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $185,000 - $220,000 (USD) All other states in the US: $157,500 - $187,000 (USD) #LI-Remote

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Commercial Account Executive (Remote Eligible - Costa Rica)
Full TimeFully RemoteDirector
tableaucounselingforecastinginsurancecrmsalesforce+4

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day. Smartsheet is empowering ambitious sales professionals to join our team as Account Executives. In this role, you'll transcend traditional sales, becoming a trusted advisor and strategic partner to our customers. You'll be at the forefront of driving significant revenue growth by managing and expanding relationships within a portfolio of accounts. This is your chance to leverage your strategic thinking and sales acumen to navigate complex deals and deliver transformative solutions that directly impact our clients' success. At Smartsheet, we provide a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale. We are committed to fostering a culture of trust and innovation, empowering our team to deliver exceptional value to our clients. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You will: Drive Strategic Growth: Exceed software and services sales targets by developing and executing strategic account plans for clients. Cultivate Executive Relationships: Build and nurture strong relationships with C-level executives and key decision-makers, positioning Smartsheet as a strategic partner. Navigate Complex Deals: Lead complex, solution-based sales cycles, aligning Smartsheet's capabilities with clients' strategic objectives and driving significant deal closures. Proactive Opportunity Identification: Identify and capitalize on expansion opportunities within existing accounts, anticipating client needs and proactively offering tailored solutions. Strategic Pipeline Management: Develop and maintain a robust sales pipeline, accurately forecasting revenue and leveraging data-driven insights to optimize sales strategies. MEDDICC: Expertly apply MEDDICC qualification methodologies to ensure deal success and drive predictable revenue growth. Cross-Functional Collaboration: Partner with internal and external stakeholders, including solution engineering and customer success teams, to deliver exceptional client experiences. Sales Leadership: Embody the traits of an elite sales professional, serving as a mentor and role model for the team. Other job duties as assigned. You have: Proven Sales Expertise: 1-3 years of progressive sales experience, with a strong track record of success in the software or technology sector. Strategic Account Management: Demonstrated ability to manage and expand relationships within accounts in a B2B environment. Strategic Thinking and Problem-Solving: Ability to analyze complex client needs, develop strategic solutions, and navigate challenging sales cycles. Professional Presence and Communication: Exceptional written and verbal communication skills, with the ability to effectively engage and influence C-level executives. B2 English Proficiency Level or higher. Technical Acumen: Passion for technology and the ability to quickly grasp complex technical concepts. Sales Tools Proficiency: Proficiency in CRM systems (Salesforce), sales engagement tools (Outreach), data visualization platforms (Tableau), and others as needed. Resilience and Adaptability: Ability to thrive in a fast-paced environment, adapt to change, and overcome challenges. Educational Background: Degree in Business Administration, Marketing, Sales, or a related field preferred, or equivalent sales experience. Smartsheet Expertise: Deep understanding of the Smartsheet platform and advanced capabilities. Complex Solution Sales: Proven ability to execute complex solution sales involving both software and services. Perks & Benefits: Fully paid Health & Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

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