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Kleinschmidt has a full-time opening for a Senior Structural Engineer in either our Ontario or Halifax, Canada offices to manage projects and client relationships, and to perform technical design for hydroelectric, fisheries, and water resources projects. Our flexibility and core value of relationships allows us to offer employees the opportunity to work in a hybrid environment.Salary: CAD $135,000 - $180,000 per year (based on experience)Who You AreA licensed Professional Engineer with a BS, BSc or BEng in Civil Engineering (concentration in Structural Engineering) and a minimum of 10 years' experience in structural engineering. Experience with hydroelectric design projects and fisheries related or water resource projects is a plus. Specialty experience within the structural engineering discipline, such as seismic design or finite element modeling, is also a plus.Knowledgeable: Knowledge of standards and codes applicable to the structural engineering discipline is required. Experience with analysis and design of concrete and steel structures in and around water, coordinating with hydrology/hydraulic, mechanical, electrical, and geotechnical engineers, and structural modeling software (MathCAD, RISA-3D, SAP2000, AutoCAD, Revit). The candidate should have experience working in the field with clients and contractors during planning and construction of projects. The candidate will also possess excellent problem-solving skills, and oral and written communication skills to manage projects and clients. Familiarity with regulatory and permitting processes is a plus.Project Manager or Technical Lead: The candidate will have experience managing project teams that include junior and senior-level staff, drafters, and project coordinators. The candidate will have the ability to manage or lead multiple projects concurrently. This role may include overall project management and client coordination and/or technical leadership of internal teams across multiple disciplines.Relationship-Focused: Passion for mentoring junior-level staff. Demonstrates the ability to work effectively with a multidisciplinary team while applying engineering skills from analysis and design through to construction. Ability to establish long-lasting relationships with clients to assist them in solving complex engineering work, demonstrate the ability to work effectively with a multidisciplinary team while applying engineering throughout the longevity of the project.Additional RequirementsMust possess permanent authorization to work in Canada and able to acquire authorization to work in the United States. Must be willing to travel within Canada and possess a valid driver's license.Must be willing to travel to the United States for business purposes.About the PositionThis position provides an opportunity to be a part of a team working on the design and management of hydroelectric and fisheries related facilities, incorporating the skills of civil, structural, and hydraulic engineering projects.Who We AreAt Kleinschmidt, we combine engineering expertise, regulatory know-how, and scientific skills to tackle the most challenging projects in renewable energy, water resources, and the natural environment. With 60 years of experience, we stand out as one of North America's premier employee-owned consulting firms specializing in hydropower.Our team thrives on passion and engagement, continuously pushing the boundaries of innovation and creativity. At Kleinschmidt, you'll find a vibrant community of professionals eager to share knowledge and help you achieve your career goals. We place technical excellence at the core of what we do, fostering an environment that prioritizes continuous learning and professional development. Join us and turn your potential into impactful solutions that define the future of our planet.Our ProcessKleinschmidt strives to provide a great candidate experience. After careful review of resumes, we will notify those we are interested in interviewing. We

Mechanical Engineer Vernon, BC Role Description: This role designs mechanical and electromechanical products and systems by developing and testing specifications and methods. Responsibilities: Evaluates mechanical and electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics and materials. Design and implement cost-effective equipment modifications to help improve safety and reliability. Develop, test and evaluate theoretical designs. Ensure a product can be made reliably and will perform consistently in mining operating environments. Manage projects using engineering principles and techniques. Produce details of specifications and outline designs. Recommend modifications following prototype test results. Use research, analytical, conceptual and planning skills, particularly mathematical modelling and computer-aided design. Develop mechanical and electromechanical products by researching and testing manufacturing and assembly methods and materials,solicit observations from field operators. Prepare product reports by collecting, analyzing, and summarizing information and trends. Provide engineering information by answering questions and requests. Provide engineering information for patent application and process. Maintain product and company reputation by complying with government regulations. Keep equipment operational by coordinating maintenance and repair services; following manufacturer's instructions and established procedures; requesting special services. Complete projects by training and guiding technicians. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Job Requirements: Minimum 3 years? experience in a similar role. Involvement in Patent application process. Involvement with Engineering Certification tooling and equipment. Strong fundamental knowledge of mechanical design and its application in automation industrial designs including specification or motors, gear, mechanical systems, pneumatics, robotic and vacuum systems. Critical thinking with exceptional problem solving skills, able to work independently or in team environment. Efficiently organize and plan work tasks to meet company goals. Proactive, resourceful & highly motivated with good communication skills and ability to work in high output environment. Travel as required to support projects. Strong knowledge and experience in Solidworks and Microsoft Office. Advance use of Excel and data bases (Access). Hands on experience and willingness to work with equipment and tooling. Good personal relationship builder. Strong research abilities. Must have a valid class 5 driver?s license. Bachelor?s Degree in Mechanical Engineering at an accredited university or college or equivalent combination of education and experience. Special Requirements: 60% office work. 40% field work. What We Offer: The target compensation for this role is $80,250 to $93,310 per year based on experience. We offer a clear path for career advancement with wage increases along the way. Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees. <

About RIC Power Corp RIC Power Corp. is owned by Panelmatic and designs and manufactures medium-voltage switchgear solutions for utilities, industrial facilities, and infrastructure projects where safety, reliability, and performance are critical. Our focus is on delivering engineered-to-order systems, including metal-enclosed, metal-clad, and arc-resistant switchgear, tailored to the unique requirements of each application. With a deep understanding of electrical distribution, protection, and safety standards, RIC Power develops solutions that support long-term system reliability while prioritizing operator safety and ease of maintenance. Every system is carefully engineered, manufactured, and assembled using proven components and industry-recognized practices to ensure consistent performance in demanding environments. The Mechanical Designer is responsible for the detailed design and 3D modeling of switchgear and power distribution products. Working under the technical guidance of the Mechanical Engineering Lead, this role transforms high-level concepts into manufacturing-ready drawing packages. The Designer ensures all outputs are accurate, feasible, and strictly adhere to RIC Power /Panelmatic design standards and Quality Management System (QMS). Job Responsibilities: Create and maintain 3D models, parts, assemblies, and construction drawings using SolidWorks Generate accurate bills of materials (BOMs) to support manufacturing, procurement, and costing Work within established drawing standards, document control procedures, and PDM systems Maintain and update existing parts and assembly drawings, converting them into fabrication-ready drawings for production Review mechanical designs for manufacturability, cost effectiveness, tolerance stack-up, and ease of assembly Participate in internal design reviews and contribute practical, production-focused solutions Collaborate closely with electrical designers and engineers to ensure proper mechanical?electrical integration Apply applicable codes and standards, including CSA, UL, IEEC, and internal company standards Ensure mechanical designs support regulatory compliance and safety requirements Work with the production team to develop assembly details, work instructions, and build sequences for complex assemblies review vendor drawings and technical documentation for accuracy and compatibility Interact with vendors and suppliers to integrate purchased components into designs Support engineering change processes (ECR/ECO) and maintain accurate revision control Assist with troubleshooting and resolving design-related issues during fabrication, assembly, and testing Provide informal technical guidance and knowledge sharing to junior designers as required. Requirements Exceptional attention to detail and accuracy Strong proficiency with SolidWorks or a comparable 3D CAD platform Proven experience with sheet metal design and industrial enclosure fabrication Experience designing structural members, frames, and heavy-duty assemblies Solid understanding of manufacturing processes Knowledge of tolerance stack-ups, fit, and function Ability to interpret electrical schematics and understand interface requirements Experience working within PDM/PLM systems (e.g., SolidWorks PDM) Proficiency with Microsoft Excel for BOMs, calculations, and engineering data tracking Strong communication, organization, and time-management skills Proactive problem-solving mindset with a focus on practical solutions Ability to work effectively in a multidisciplinary team environment Asset: Experience with FEA analysis (static and/or dynamic) Engineering degree o

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request. As a Junior Business Analyst in Treasury, you will be working at the intersection of investment management, cash forecasting, debt management, treasury operations, financial strategy, and system transformation. You will gain an understanding of the financial products available to municipalities with Treasury's role as the interface between the corporation and all external financial providers, including but not limited to the capital markets, investment managers, banks, payment providers, government agencies and other third-party institutions providing funding and financing. Working with multi-disciplinary teams, you will apply financial acumen, financial modelling, data entry and analysis, and presentation skills to inform the decision-making process in Treasury. Primary duties include:Conduct research and analysis to aid portfolio managers and senior investment analysts in the investment decision-making process.Examine risks, policies and controls in alignment with the financial risk governance and performance security management activities in Treasury.Research, analyze and evaluate sources of funding and financing and decisions affecting The City's capital structure for various types of infrastructure.Input data into systems and maintain internal reports, dashboards and presentations on key Treasury activities. Monitor risks, trends, and performance metrics and assist with internal and external reporting.Research, analyze and prepare information to support the process of issuing debt in the debt capital markets and investor relations program at The City.Conduct basic analysis to support cash forecasting, liquidity management, banking operations, enterprise payments solutions, Treasury controls, reporting and reconciliation activities.Assist in the examination and analysis of risks and controls related to The City's loan and loan guarantee program for wholly owned subsidiaries and non-profit organizations.Assist with other operational requirements, process improvements and ad hoc initiatives of the Treasury division. Qualifications A High School diploma or equivalency (for example: GED) and 3 - 6 courses recognized by Chartered Professional Accountant (CPA).Preference will be given to candidate with 2 years of post-secondary education with a major in Business, Accounting or a related field.Intermediate proficiency in Microsoft Excel is required.Previous experience and/or working knowledge of Microsoft Power Platform tools, Bloomberg, Refinitiv Eikon, Peoplesoft Financial & Supply Chain Management (FSCM), Hyperion, and Kyriba will be considered as assets.Demonstrated organizational, analytical and problem-solving skills with the ability to interpret and communicate policies, a high attention to detail and excellent communication skills. Pre-employment Requirements Successful applicants must provide proof of qualifications.Position and Pay InformationBusiness Unit: FinanceUnion: CUPE Local 38Position Type: 1 Temporary (Up to 12 months)Compensation: Pay Grade 5 $32.29 - 43.16 per hourHours of wor

For more than 50 years, the building team has been giving life to countless construction projects, distinguishing itself by the high quality of its work, respecting the highest industry standards and aiming to obtain environmental certifications. Engineers, architects, and other building specialists work hard to meet deadlines and exceed client expectations, while improving the well-being of communities. Office buildings, hospitals and research centers, educational institutions, residential buildings, hotels, shopping centers, factories, sports and cultural centers, our team excels at building these places using state-of-the-art tools and places people at the heart of its concerns by advocating an innovative collaborative approach. Come build the future with us! EBC is actively seeking an Assistant Project Manager for our Ontario Building Division where he/she can utilize their extensive knowledge to contribute to the continued success and growth of the organization. Reporting to the Project Manager, the Assistant Project Manager is responsible for ensuring that the project is completed safely, on schedule and in compliance with the contract and job cost estimates Responsibilities: Assist the PM in the overall planning and scheduling of project including monitoring and reporting. Assist the PM in all functions and operations of project including compliance with local legislative and labour requirements. Ensures that Company policies and procedures are followed in all aspects of project execution. Manage and coordinate project within budgets. Assist the PM in preparing the project cost status reports in terms of percent complete, cost to date and cost forecast. Identify project concerns and alert management of potential risks on assigned projects. Develop a plan to minimize detrimental impacts and mitigate risks. Monitor the overall progress of the project on an ongoing basis and takes corrective action where necessary. Assist the PM in preparing budgets, forecasts and reduce risk through managing scope and contract change. Ensure that all scope and contract changes are submitted and approved by the client. Responsible for implementing and monitoring of the Company?s Safety Policy and Program. Responsible for implementing and monitoring of the Company?s Quality Assurance Program and related requirements. Manpo

Community Living Hamilton (CLH) is a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We are the region?s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives. This is an existing Vacancy. Pay Rate : $74,000 ? $84,000 Position Summary We?re looking for a dynamic Human Resources leader to join our team and provide leadership of our People Resources strategies. We would like to attract someone who has an understanding of the social services sector and is familiar with the trends that shape it. This individual would share our commitment to diversity and inclusiveness, and who has the talent and drive to transform that passion into action. Reporting to the Director of Operations, the Manager, Human Resources will be responsible for the execution and delivery of high-quality human resources programs, policies, procedures and HR business strategies supporting Community Living Hamilton. The Manager, Human Resources, Helps Build Great Lives for the people we serve by providing leadership to the Human Resources and Scheduling teams while executing hands-on human resources functions of the organization. They will have accountabilities including but not limited to: recruitment and selection, performance management, training and development, benefits administration, employee and labour relations, occupational health and safety, WSIB and disability management for Community Living Hamilton. Responsibilities: · Manages all aspects of the Human Resources function, including employee and labour relations, the performance management cycle (i.e. goal management, performance appraisals, succession planning), attendance awareness and disability management, benefit plan administration and current position descriptions. · Experience as an HR Generalist would be an asset to facilitate oversight of all personnel transactions (promotions, transfers, terminations, change in status, change leadership, etc.). · Oversight of the recruitment and selection of all staff to ensure that the best, competent and qualified candidates are hired, and that the candidates are provided equal treatment and legislative/policy requirements are adhered to. · Provide leadership to the Human Resources and Scheduling teams · Strong collaboration skills with the ability to build effective working relationships with all levels of the organization including, but not limited to Directors, colleagues and Union Representatives. · Responsible for the employee/ labour relation?s function; researching legal issues, preparation of Community Living Hamilton?s position on various issues and delivering responses to the applicable nonunion and union contacts. · Provide guidance and support to employees regarding all employment related inquiries. · Responsible for maintaining a connection with outside legal and professional resources to ensure that all employment policies follow current laws and regulations. Qualifications: · Bachelors Degree, preferably in Business Administration, Labour Relations or Human Resource Management, Post-Graduate Human Resources Program Studies · College Diploma/Certificate in Human Resources Management an asset · Certified Human Resources Leader (CHRL) or CHRL Candidate preferred. · 5+ years of progressive Human Resources Leadership experience preferable within a unionized environment. · Developmental Services Sector experience an asset. · Demonstrated commitment to excellent customer service. · Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency and fairness. · Excellent computer skil

Senior Marketing Manager - Digital Campaigns & Customer Engagement This role requires strong strategic thinking, the ability to influence decision-making across multiple teams, and a proven track record of delivering measurable marketing impact. The Manager will work closely with MarTech and Personalization, Product, Distribution, Creative, Analytics, Customer Centricity and Technology teams to shape marketing plans, oversee execution, and ensure alignment with key business objectives. The successful candidate will continuously evaluate opportunities to leverage AI-driven insights, content generation, and workflow automation to improve marketing outcomes and member engagement. What is in it for you: ? Salaried: $50-55 per hour. ? Incorporated Business Rate: $60-65 per hour. ? 16-month temporary job assignment ? 37.5-hour work week ? Hybrid work with in-office days Tuesday to Thursday. Responsibilities: ? Lead the development of data-driven marketing strategies and integrated plans that support business goals. ? Work closely with MarTech and Personalization, Product, Digital Experience, Customer Centricity and Distribution teams, providing strategic recommendations. ? Develop and manage high-quality omni-channel marketing plans, ensuring messaging consistency, and brand alignment while delivering against KPIs and business outcomes. ? Lead campaign planning, timelines, and prioritization across multiple initiatives and cross-functional teams. ? Project manage multiple marketing programs concurrently, ensuring milestones, deliverables, and expectations are met. ? Guide internal and external creative teams (including agency partners) to develop innovative marketing concepts, campaigns, and digital assets. ? Partner with measurement and insights teams to develop and maintain reporting frameworks that evaluate campaign performance, identify optimization opportunities, and measure business impact. Present results, key insights, and recommendations to senior stakeholders and cross-functional partners. ? Identify opportunities to improve processes, workflows, and operational effectiveness within the marketing team leveraging Generative AI solutions. What you will need to succeed: Required qualifications ? University or college degree in marketing, communications, media, or related field. ? 8-10+ years of marketing experience. Proven experience developing and leading digital marketing strategies and campaigns. ? Strong understanding of digital media, content strategy, and online marketing best practices. ? Strong analytical skills with the ability to measure and optimize campaigns using insights and data. Experience with A/B testing, campaign optimization, and performance metrics. ? Exceptional writing and editing abilities, with a talent for simplifying complex concepts into compelling marketing narratives. ? Experience with MarTech tools (e.g., Salesforce Marketing Cloud, Adobe Customer Data Platform, Adobe Analytics, Voice dashboards, PowerBI). ? Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Teams) and project management tools (e.g., Workfront, Smartsheet). ? Experience in Group Benefits, healthcare, or related industries is highly valued. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment servic

We're growing! We're looking for passionate, driven and energetic candidates to join our Marketing team for the position of Marketing Manager located at our office in Guelph, Ontario. Compensation: Starting at $80,000 annually plus bonus. The Marketing Manager will lead the marketing strategy for Skyline Living, with a focus on driving awareness, qualified leads, leasing activity and tenant retention across the residential portfolio. Working closely with Leasing, Development, and Marketing and Communications, this role oversees campaigns, positioning, investment, and performance to drive awareness, qualified leads, tenant retention, and vacancy goals. What You'll Be Doing Lead integrated marketing strategies for Skyline Living's portfolio, acquisitions, occupancy priorities, and new developments, defining target audiences, channels, budgets, timelines, and performance measures. Lead and develop a Marketing team by setting priorities, assigning accountabilities, coaching performance, and establishing service standards. Partner with various departments to identify vacancy pressures, leasing milestones, and market opportunities. Oversee cross-functional campaigns, property positioning, audience strategies, messaging, and marketing assets across digital and traditional channels. Manage campaign planning, budgets, timelines, approvals, agencies, suppliers, launches, and post-campaign reviews, ensuring work is on brand and delivered on time. Measure campaign results, improve marketing processes, and ensure all materials are accurate, accessible, compliant, and aligned with Skyline standards. What You Bring Strong experience in marketing strategy, SEO, SEM, Google Ads, communications, public relations, direct marketing, and real estate or vacancy-focused marketing. A confident people leader with excellent presentation, relationship management, customer service, and written communication skills. A creative, proactive, and detail-oriented problem-solver who can organize competing priorities, work under pressure, and meet deadlines. Comfort interpreting marketing data, campaign performance, conversion, vacancy, cost efficiency, and return on marketing investment. Post secondary education in Marketing/Advertising, Journalism, Business, Public Relations/Media Relations or another related field. Five (5) to seven (7) years relevant experience and two (2) years leadership experience, or any equivalent combination of education and experience determined to be acceptable. Why You'll Love It Here: You enjoy turning business goals and market insights into creative strategies that deliver measurable results. You're energized by leading people and bringing cross-functional teams together around a shared plan. You balance big-picture thinking with the budgets, timelines, details, and performance measures that keep work on track. You thrive in a fast-paced, collaborative workplace that values creativity, customer focus, accountability, and continuous improvement. Working for a growing company that supports environmental stewardship and social responsibilities is a must for you. You want to be a part of a great team that celebrates individuality, as well as supports and builds people up. It's all about the R-E-S-P-E-C-T; come on, sing it with me now! You want to work for a company that supports work-life balance. Who We Are: Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products. We offer our employees competitive pay, benefits, time-off for volunteering opportunities, on-going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant com

Description ITS ? Customer Success Manager (CSM) At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, multi-billion-dollar Fortune 200 leader. The number one name in Canada for IT solutions, we?re driving meaningful technological change for companies in virtually every industry. As a CSM, your focus will be to own key customer relationships, focused on the customer experience and outcomes for a portfolio of accounts. You act as the central point of alignment across teams, ensuring services are delivered in line with customer objectives, risks are proactively managed, and value is continuously realized. This role is ideal for a proactive, commercially aware, and customer-focused professional who can operate across multiple stakeholders and drive meaningful outcomes. The CSM plays a key role in delivering a consistent, end-to-end experience across Sales, Professional Services, Managed Services, and Operations. What you?ll do: Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio Establish and drive the governance model to monitor service deliverables and improvement opportunities (customer meetings, roadmap sessions, project calls, customer health checks, SLA reporting, financial oversight) Work with customers to establish critical goals and KPI?s I.e., Customer Success Planning Be aware of all incidents, projects and activities that CDW?s Managed and Professional Services are engaged in for your assigned customers Be customer advocate, bringing topics of interest and concern to leaderships attention before the customer?s business is impacted Contribute to continuous improvement initiatives and adoption of CX tools and processes (e.g., Gainsight) What you need to succeed: Must-have: College or University Degree in a relevant field (Computer Science, Management Information Systems) or comparable work experience 5+ years of experience in a customer-facing role within a technology or services environment (e.g., Customer Success, Service Delivery, Account Management) ITIL foundations certification B2B relationship intelligence, including an ability to read and understand contractual obligations, service level agreements and scope definition Proven ability to execute multiple tasks efficiently and effectively. Must be able to delegate effectively and have ability to provide deliverables on time and on budget The ability to drive successful change by motivating and influencing others not in a direct reporting capacity Excellent presentation skills - must be comfortable talking to teams from engineering level upwards to C-level Technical certifications (current within the last 5 years) from any of the following vendors: Cisco, EMC, Palo Alto, Checkpoint, F5, RSA, Linux, VMware, Microsoft Nice-to-have: Advanced ITIL Certification at the Practitioner or higher level Experience with Customer Success tools (e.g. Gainsight) Lean/Six Sigma Belt Certification at the Green Belt or higher level Business Relationship Management Professional Certification (BRMP) Ability to obtain and maintain Canadian Security clearance At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to ? pay ? transparency ? and ensuring fair compensation for all our coworkers. Each of our roles is as

Description ITS ? Customer Success Manager (CSM) At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, multi-billion-dollar Fortune 200 leader. The number one name in Canada for IT solutions, we?re driving meaningful technological change for companies in virtually every industry. As a CSM, your focus will be to own key customer relationships, focused on the customer experience and outcomes for a portfolio of accounts. You act as the central point of alignment across teams, ensuring services are delivered in line with customer objectives, risks are proactively managed, and value is continuously realized. This role is ideal for a proactive, commercially aware, and customer-focused professional who can operate across multiple stakeholders and drive meaningful outcomes. The CSM plays a key role in delivering a consistent, end-to-end experience across Sales, Professional Services, Managed Services, and Operations. What you?ll do: Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio Establish and drive the governance model to monitor service deliverables and improvement opportunities (customer meetings, roadmap sessions, project calls, customer health checks, SLA reporting, financial oversight) Work with customers to establish critical goals and KPI?s I.e., Customer Success Planning Be aware of all incidents, projects and activities that CDW?s Managed and Professional Services are engaged in for your assigned customers Be customer advocate, bringing topics of interest and concern to leaderships attention before the customer?s business is impacted Contribute to continuous improvement initiatives and adoption of CX tools and processes (e.g., Gainsight) What you need to succeed: Must-have: College or University Degree in a relevant field (Computer Science, Management Information Systems) or comparable work experience 5+ years of experience in a customer-facing role within a technology or services environment (e.g., Customer Success, Service Delivery, Account Management) ITIL foundations certification B2B relationship intelligence, including an ability to read and understand contractual obligations, service level agreements and scope definition Proven ability to execute multiple tasks efficiently and effectively. Must be able to delegate effectively and have ability to provide deliverables on time and on budget The ability to drive successful change by motivating and influencing others not in a direct reporting capacity Excellent presentation skills - must be comfortable talking to teams from engineering level upwards to C-level Technical certifications (current within the last 5 years) from any of the following vendors: Cisco, EMC, Palo Alto, Checkpoint, F5, RSA, Linux, VMware, Microsoft Nice-to-have: Advanced ITIL Certification at the Practitioner or higher level Experience with Customer Success tools (e.g. Gainsight) Lean/Six Sigma Belt Certification at the Green Belt or higher level Business Relationship Management Professional Certification (BRMP) Ability to obtain and maintain Canadian Security clearance At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to ? pay ? transparency ? and ensuring fair compensation for all our coworkers. Each of our roles is as

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET?S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we?ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will support the continued growth of new sales while ensuring a smooth and positive booking experience for customers. You will provide accurate, empathetic, and timely support while converting customer inquiries into successful bookings or sales. Working closely with internal teams and external partners, you will help ensure high-quality service delivery and consistently strong customer experiences across the platform. This role blends customer advocacy, sales execution, and support enablement in a fast-paced, high-volume environment. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. WHAT WILL YOU DO Be the first point of call for all adventure queries on the phone, live chat, social media and email; enabling our customers to successfully book the hassle-free experiences we?re renowned for. Converting a high rate of enquiries into new bookings and answering pre-departure questions from our customers. Handle pre-booking and post-booking questions with empathy, accuracy, and professionalism. Working in conjunction with our local hosts around the world to manage existing bookings & ensure a consistently clear, friendly and positive booking experience is delivered at all times for our customers. Ensuring no customer waits more than 24 hours for a response from our team or our local hosts, and that all inquiries are handled within established SLAs. Problem solving customer barriers to booking and issues with the platform. Composing thoughtful and accurate replies to customer and host questions. Monitoring and controlling numerous tasks and issues simultaneously. Perform problem tracking, including documenting, prioritizing, and escalating issues as needed. Sharing your customer insights and experiences with the rest of the team to ensure we?re continuously improving our user experience. Maintain up-to-date product and service knowledge to support customer needs effectively. Deliver service excellence with each interaction, maximizing customer satisfaction and maintaining strong feedback scores. WHAT WE?LL LIKE ABOUT YOU YOU ARE? Curious and authentic, just like us! #beboldr Passionate about travel and the outdoors, you enjoy connecting others with meaningful experiences A strong communicator who builds trust and rapport with customers Highly organized, adaptable, and comfortable managing multiple tasks simultaneously Empathetic and customer-focused, committed to deliver

As a Staff Engineer on the Data Platform Experience team, you'll help shape how Datadog engineering teams build, operate, and evolve products on the Observability Data Platform. You'll lead the design and delivery of shared platform capabilities that reduce developer friction, improve operational visibility, and enable engineering teams to move faster with confidence. This role combines deep distributed systems expertise with technical leadership across multiple teams, influencing platform strategy while remaining hands-on in the code. You'll have the opportunity to solve company-wide challenges spanning cost intelligence, operational tooling, platform health, and developer experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead strategic engineering initiatives that improve how product teams build, operate, and evolve services on the Observability Data Platform. Design and build scalable platform capabilities for cost intelligence, including cloud cost allocation, trend analysis, and optimization recommendations. Develop operational intelligence and self-service tooling that helps engineering teams understand platform health, troubleshoot incidents, and improve operational efficiency. Drive reusable platform services and developer workflows that increase engineering autonomy while reducing operational complexity across multiple products. Provide technical leadership across teams by influencing architecture, mentoring engineers, and raising engineering standards through hands-on technical contributions. Participate in the team's on-call rotation and continuously improve platform reliability, observability, and operational excellence. Who You Are: You have experience designing and building large-scale SaaS or cloud platforms with deep expertise in distributed systems. You have strong software architecture and system design skills and have successfully led complex technical initiatives across multiple teams. You have a platform engineering mindset and enjoy building reusable capabilities that enable other engineering organizations to move faster. You are an effective communicator who can influence technical direction without direct authority and collaborate across organizational boundaries. You have experience with backend technologies such as Java and Go, and distributed infrastructure including Kafka and Kubernetes Experience with observability platforms, internal developer platforms, operational tooling, developer productivity solutions, or AI-powered engineering workflows is beneficial but not required. Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Employee-focused best in class onboarding Internal mentor and cross-departmental buddy program Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines . Find more English Speaking Jobs in France on Arbeitnow