Find Your Dream Career

The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone . We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests . As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewi ng for this role, your recruiter will share more about the in-office requirements . What you'll achieve Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep. Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times. Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals. Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements. Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting. Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies. Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment. Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools. Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs. Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights. Clear, empathetic, and adaptable communication skills, with an abil ity to translate complex processes for varied stakeholders and thrive across shifting priorities. At Asana, we're committed to building teams that include a variety o f backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet ever y listed requirement, we still encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss ion . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is wh y we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $125,000 - $142,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equita ble and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

As Asana transitions from Collaborative Work Management (CWM) to Agentic Workflow Management (AWM), you will lead enterprise customers through that same transformation — helping them define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan, and driving measurable impact across their highest-value workflows. You will design and lead structured, time-bound engagements from onboarding through workflow launch, guiding teams and AI agents to execute work together seamlessly. Partnering closely with executive sponsors and frontline teams, you will navigate ambiguity, create operational clarity, and connect AI capabilities directly to meaningful business outcomes. This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wedne sdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Lead structured onboarding and deployment engagements in partnership with Customer Success, Sales, Solutions, and R&D to drive adoption of Asana AI. Align enterprise stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to deliver early impact. Document and hand off comprehensive implementation plans, capturing prioritized workflows, mitigation strategies for known risks, and clear milestones. Guide customers end-to-end through workflow design, discovery, process mapping, configuration, and user acceptance testing with embedded Asana AI capabilities. Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, and business stakeholders from kickoff through training and launch. Develop documentation and forward-looking roadmaps that define how customers scale Asana AI usage, including expansion recommendations. Conduct recurring customer check-ins alongside account teams to assess workflow performance, adoption metrics, and identify new implementation opportunities. Surface expansion signals to internal partners and establish repeatable delivery frameworks and best practices across the implementation team. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. Proven customer-facing implementation or consulting experience leading structured onboarding or deployment engagements within a SaaS company or consulting firm. Experience deploying enterprise AI tools, AI-powered workflows, agent orchestration, or platform implementations involving data governance. Demonstrated ability to guide customers through AI change management, building confidence and managing user adoption friction with empathy. Track record of managing multiple enterprise workstreams and executive stakeholders simultaneously while maintaining timeline and milestone accountability. Strong facilitation skills with the ability to translate complex customer feedback into actionable platform configurations and long-term adoption plans. Bias toward action with the ability to navigate ambiguous environments, make sound decisions with incomplete data, and establish operational momentum. Clear, structured communicator skilled at translating complex technical workflows into ac tionable future states for executive sponsors, workflow owners, and cross-functional teams. At Asana, we're committed to building teams that include a variety of back grounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every list ed requirement, we still encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not i mpacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between €104,000 - €132,000. The actual base salary will vary based on various factors, including market and individual qualific ations objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may i nclude addit ional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-te rm savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Marketing at Brex The Marketing team tells the Brex story — turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust. What you'll do Brex is seeking a deeply analytical, growth-rooted Senior Growth Marketing Manager to own, scale, and optimize our Paid Social engine, with Meta as the core growth driver and a clear mandate to test and scale emerging channels. In this role, you will be accountable for down-funnel pipeline, efficient CAC, and customer acquisition. You won't just optimize campaigns; you will engineer signal architecture, build scalable audience models, and establish a high-velocity creative testing engine. Critically, you know how to build brand through a performance lens, connecting upper-funnel investments to near-term impact and long-term value creation. You'll help accelerate Brex's growth by scaling what works, continuously improving how we operate, and unlocking new opportunities for impact. Where you'll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. Team members are expected to work in-office three days per week (Mondays, Wednesdays, and Thursdays). Brex also offers the flexibility to work remotely for up to four weeks per year, in one-week increments. Responsibilities Growth & Pipeline Ownership: Own Meta + emerging channel budgets, CAC efficiency, conversion, and downstream pipeline/revenue across self-serve and sales-led motions. Signal & Measurement Strategy: Partner with Data and Marketing Ops to improve conversion signals, CAPI, and offline conversion tracking, enabling platforms to optimize toward higher-quality customers. Structured Experimentation: Build and execute a continuous, hypothesis-driven testing framework across audiences, bidding strategies, optimization events, landing pages, and creative concepts; document learnings to turn paid social into a predictable acquisition channel. Full-Funnel Growth: Build paid social strategies that create demand at the top of the funnel and efficiently convert it through retargeting and lower-funnel programs. Creative Strategy: Translate performance data into creative hypotheses and partner with Brand and Design to test, iterate, and scale winning concepts. Audience Strategy: Use first-party data, intent signals, modeled audiences, lookalikes, and platform automation to identify and scale high-value audiences. Cross-Functional Partnership: Partner with Analytics, Marketing Ops, Field / Events team, PMM, and Sales to connect paid social performance & programs to downstream pipeline and revenue outcomes. Requirements 5+ years of growth or performance marketing experience, with deep hands-on expertise managing and scaling Meta as a primary acquisition channel. Demonstrated experience owning a paid social channel end to end, including strategy, budgets, forecasting, campaign architecture, optimization, and performance reporting. Relentlessly analytical: Deep understanding of unit economics (CAC, LTV, payback periods), attribution modeling, and how to connect platform metrics directly to down-funnel business impact. Experience running full-funnel paid social programs, from awareness/video and demand generation through conversion and pipeline. Strong expertise in audience strategy and platform automation, including first-party audiences, lookalikes, broad targeting, retargeting, and automated campaign products. Strong understanding of conversion signals and measurement, including Meta CAPI, server-side tracking, attribution, conversion-event strategy, and CRM/offline conversion data. Demonstrated experience building structured experimentation roadmaps across creative, audiences, bidding, optimization events, and new platform capabilities. Strong creative judgment and experience writing briefs and translating performance data into actionable creative recommendations. Excellent communicator who can operate autonomously and influence cross-functional partners across Brand, PMM, Design, Analytics, Engineering, Marketing Ops, and Sales. Bonus Points Experience in fin-tech marketing or marketing to finance professionals. Familiarity with product-led growth or hybrid demand models. Compensation The expected salary range for this role is $116,000 - $116,750 CAD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do Payment Partner Operations owns the operational foundation for Brex's external partner ecosystem. You'll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews. You'll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business. Where you'll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths. Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them. Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities. Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time. Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring. Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions. Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality. Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions. Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions. Requirements 3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience). English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) Demonstrated experience building operating programs, not just managing established workflows. Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance. Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies. Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends. Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners. Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations. A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation. Bonus Points Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement. Experience managing third-party vendors or regulated financial-services partners. Experience with audit-ready controls, compliance requirements, and contractual-performance obligations. Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows. Compensation The expected salary range for this role is $81,600 - $102,000.  However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do Payment Partner Operations owns the operational foundation for Brex's external partner ecosystem. You'll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews. You'll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths. Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them. Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities. Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time. Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring. Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions. Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality. Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions. Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions. Requirements 3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience). English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) Demonstrated experience building operating programs, not just managing established workflows. Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance. Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies. Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends. Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners. Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations. A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation. Bonus Points Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement. Experience managing third-party vendors or regulated financial-services partners. Experience with audit-ready controls, compliance requirements, and contractual-performance obligations. Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows. Compensation The expected salary range for this role is $86,400 - $108,000.  However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  We're seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You'll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world's most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You'll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom's AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed. What will I be doing?  Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function. Lead, coach, and scale a high-performing SE team across global regions and core verticals. Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise. Serve as a trusted technical advisor and executive point of contact for large customers. Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy. Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation. Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments. Build reusable, scalable solution frameworks, and industry-specific technical assets. Advocate for customer needs and insights internally to influence product roadmap and prioritization. Represent Intercom and the SE function externally through executive meetings and strategic events. Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact. What skills do I need?  5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role. Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams. Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day. Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues. Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive. A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Able to travel internationally on average once a month Ability to flex working hours to partner with teams in EMEA and APAC. Excellent communication and presentation skills The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we're looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing?  Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome. Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.  Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment. Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers' and company's objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy's offerings.  Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.  What skills do I need?  8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.  Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences. Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land. Able to understand and clearly communicate complex, technical concepts and the nuances of AI products. Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.  Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group. Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.    #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we're looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing?  Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome. Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.  Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment. Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers' and company's objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy's offerings.  Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.  What skills do I need?  8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.  Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences. Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land. Able to understand and clearly communicate complex, technical concepts and the nuances of AI products. Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.  Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group. Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.    #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  Recruiting is a key driver to Fin's success. As a Recruiting Coordinator at Fin, you'll act as a first impression for the company and partner closely with recruiters, hiring managers, and cross-functional stakeholders to deliver an optimal candidate interview experience. This position will support our global team to efficiently navigate complex scheduling requests and last-minute changes. Along with scheduling interviews, our Recruiting Coordinators are responsible for supporting recruiting related initiatives and overall system maintenance. We currently operate in a hybrid working model and have offices in San Francisco, Chicago, Dublin, London, Berlin and Sydney. You will be expected to be in the office in Dublin at least 3 days a week.  What will I be doing?  Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers. Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required. Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience. Facilitate in-person / on-site interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience. Assist with posting job openings on various job boards and Fin's careers page. Ensure job descriptions are up-to-date and attractive to potential candidates. Assist with maintaining recruitment-related documents, templates, prep guides, and processes. Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors. Represent Fin's mission, vision, and values with integrity, and help us attract AI-enthusiasts who are excited to shape the future of customer service. What skills do I need?  Minimum of 2 years of experience in a recruiting coordinator or similar role Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills Excellent communication skills Affinity for improving and caring for the candidate experience Proficiency in multiple tools and systems: GSuite, Microsoft office and applicant tracking systems Bonus skills & attributes  Familiarity with our scheduling, recruiting and HR Systems (Greenhouse, Workday, Candidate FYI, Slack, Claude)   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  Fin is looking for a GTM Recruiter to support strategic hiring for our organization and contribute to our team's growth and success. You will drive full cycle recruitment for positions across our GTM and G&A teams. You will effectively partner with leadership and be a strategic talent partner and advisor across the organization. You will leverage your recruiting expertise and deep knowledge of Fin's business to design strategy and differentiate Fin in the market. You will proactively identify opportunities and solutions to improve and iterate on recruiting processes and partner with stakeholders to drive solutions forward. What will I be doing?  Partner with Fin's leaders and Hiring Managers to deeply understand their needs. Influence and advise stakeholders on their recruiting approach, strategy, and processes.  Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.  Attract and convert passive talent through effective and authentic storytelling of company strategy and business goals.  Leverage data to diagnose challenges in a search, proactively create and execute solutions and influence and advice stakeholders.  Provide an excellent candidate experience and serve as a trusted partner. What skills do I need?  4+ years of full cycle GTM/Sales recruiting experience in a high growth tech environment.  Expertise and talent market intelligence across business teams (GTM and G&A functions).  Creative recruiting approach and capable of attracting and converting talent.  Proven track record of partnering with GTM leaders to meet and exceed hiring goals.   Data and metrics driven, ability to use data to inform decisions.  Strong analytical, conceptual, and problem-solving abilities.  Passion for building and managing diverse pipelines.  Aligned with Fin's values; growth mindset, highly collaborative, work with a sense of urgency and obsess about customer success.   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  As Fin becomes mission-critical for our most strategic customers, we're growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.  As a Forward Deployed Engineer, you'll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You'll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments. If you're excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact. What will I be doing?  Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations. Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin. Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion. Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback. Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow. What skills do I need?  A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement. Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations. Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers. Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn't need to be a language we use today - great people learn quickly and can introduce us to better ways of working. The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes. Proficiency using and writing REST APIs to integrate systems effectively. Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed. Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.   *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $180,000 - $237,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  As Fin becomes mission-critical for our most strategic customers, we're growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Engineer, you'll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You'll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments. If you're excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact. What will I be doing?  Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations. Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin. Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion. Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback. Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow. What skills do I need?  A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement. Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations. Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers. Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn't need to be a language we use today - great people learn quickly and can introduce us to better ways of working. The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes. Proficiency using and writing REST APIs to integrate systems effectively. Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed. Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.   *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Chicago area is $160,000 - $213,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.