Find Your Dream Career

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That's why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you're excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we'd love to meet you! Job title Sales Manager - SMB & Mid-Market Team Sales Reports to SVP of Sales Role Purpose Documo is seeking an experienced Sales Manager to lead our SMB and Mid-Market team. You will own hiring, onboarding, coaching, daily management, and the team's combined new-logo ARR quota. We are looking for a great sales coach, not an activity-focused task manager. The ideal candidate has strong SaaS sales experience, a passion for developing talent, and the ability to teach reps how to sell effectively. You will motivate through skill-building and collaboration, and you'll drive quota achievement by helping the team work smarter. This is a ground-floor opportunity to build Documo's sales management layer and shape our coaching strategy. This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours follow Eastern Time business hours. What we Expect ARR Quota Ownership Hold full accountability for the team's combined new-logo ARR quota Manage pipeline coverage models to consistently hit monthly and quarterly targets Report performance, forecast accuracy, and coaching progress to executive leadership Coaching, Training & Enablement Coach SMB and Mid-Market reps on sales methodology, discovery, objection handling, demos, and negotiation Apply the Documo Sales Playbook and Challenger ICP Persona Playbook in daily selling scenarios Run call reviews and roleplays that give reps specific, actionable feedback Assess each rep's strengths and gaps and build individual development plans Motivate through skill-building and understanding rather than pressure Partner with Enablement and Product Marketing to refine playbooks, battlecards, and segment messaging Hiring & Onboarding Own end-to-end recruiting for SMB and Mid-Market reps Design and run a structured, methodology-focused onboarding program Set clear ramp milestones and actively guide new hires to proficiency Day-to-Day Team Management Lead weekly 1:1s, pipeline reviews, and forecast calls focused on rep development and deal strategy Maintain Salesforce hygiene and set high team standards for process and performance Work with internal teams to resolve deal strategy questions, pricing exceptions, and cross-functional blockers Partner with the SVP of Sales on territory planning, lead routing, and capacity models What you get Comprehensive benefits, including medical, dental, vision, and 401(k) match Equity in the company The flexibility to work remotely, alongside people who love what they do A seat at the table in building Documo's sales organization and coaching culture A chance to be part of a company using AI to help healthcare run more efficiently, which leads to better patient care and outcomes A career in the fast-growing health-tech SaaS space Who You Are 5+ years of SaaS sales experience, including building and managing teams of 5 or more Deep understanding of structured sales methodologies (e.g., Challenger) and the ability to teach them Passionate about coaching, mentoring, and developing sales talent Proven ability to motivate teams through skill-building Strong communicator who builds trust quickly with developing reps Highly organized, with a disciplined approach to onboarding and training cadences Hands-on leader who joins calls, reviews recordings, and coaches in real time Data-driven, using Salesforce metrics as coaching inputs Thrives working independently in a fast-paced, fully remote environment Experience in technical or compliance-heavy sales (e.g., healthcare, HIPAA, APIs) is a plus Why join Documo? Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match. Annual bonus program based on role and company performance. Annual performance reviews with merit increases. In-person company kick-off to connect, collaborate, and celebrate. Equity opportunities to grow with us. Flexible remote work that fits your life, plus flexible paid time off. Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP). Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture. We celebrate differences. Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.

Account Manager – Merchandising, Retail & Auto About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability. WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills, location, and life. Businesses get access to a quality workforce, while workers get stable income and unmatched benefits, including next day pay, free telehealth services, and financial services. We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work. Role Summary WorkWhile is looking for an Account Manager to join our Merchandising, Retail & Auto pod and build long-term, trusting relationships with our clients. This role is focused on managing a portfolio of accounts - from big-box, grocery, and specialty retailers to merchandising and consumer brands and other multi-location operators - ensuring they have the right in-store, reset crew, and distribution center workforce to keep operations running smoothly, especially during peak seasons, resets and remodels, inventory cycles, and high-volume periods. You will serve as the primary point of contact for your clients, driving satisfaction, retention, and growth while acting as a strategic partner who understands the fast-paced, demand-driven nature of retail and merchandising operations. What You'll Do Serve as the lead point of contact for all account management matters for your clients, including staffing planning, escalations, and ongoing strategy Build and maintain strong, long-lasting relationships with store operations managers, district managers, merchandising and DC leaders, HR leaders, and other key stakeholders Develop a deep understanding of each client's environment - including seasonal hiring surges, reset and remodel calendars, inventory events, and customer traffic patterns - to proactively meet their workforce needs Maintain and grow client contracts, identifying upsell and expansion opportunities across store locations, distribution centers, regions, or new job categories Develop trusted advisor relationships with key accounts, aligning WorkWhile's solutions to their operational goals and labor challenges Ensure timely and successful fulfillment of shifts and workforce solutions in line with client expectations and SLAs Communicate the progress of weekly, monthly, and quarterly workforce initiatives clearly to both internal teams and client stakeholders Forecast and track key account metrics including fill rates, worker performance, client satisfaction scores, and revenue growth Prepare regular account health reports and business reviews tailored to operations leadership Collaborate with the Sales team to identify growth opportunities within existing accounts and expand WorkWhile's presence across new store locations, banners, or regions Partner with Ops teams to ensure worker supply meets client demand, especially during peak periods (holidays, back-to-school, large reset programs, etc.) Assist with challenging client requests or issue escalations, providing quick and effective resolutions to minimize operational disruption What You Bring 3-5+ years of proven experience as an Account Manager, ideally within retail, merchandising, staffing, or workforce solutions. Experience in automotive is a plus, but not required Strong understanding of retail operations, labor dynamics, and the staffing challenges unique to high-volume, shift-based environments Demonstrated ability to communicate, present, and influence stakeholders at all levels — from store managers to VP-level executives Experience managing multi-location or enterprise accounts is a strong plus Solid experience with CRM software (Salesforce or similar) and Google Suite Track record of delivering client-focused solutions and hitting retention and growth targets Ability to juggle multiple accounts and competing priorities while maintaining sharp attention to detail Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills Undergraduate degree preferred Benefits & Perks Competitive base salary + commission with clear OTE upside Equity Remote work culture with opportunities for co-working in SF, NY, Seattle & Toronto In-person company off-sites Medical, dental, & vision coverage Flexible time off 401(k) WFH stipend to support your home office needs WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we'd love to chat!

About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs: the true backbone of the hospitality, catering, and event industries. These workers often face highly volatile schedules, sudden booking surges, and limited benefits. WorkWhile identifies the best, most reliable hourly workers and matches them with shifts that fit their skills, location, and life. For high-volume catering companies, stadium and venue operators, corporate food service providers, and large-scale event producers, we provide instant access to a vetted, high-quality workforce to seamlessly scale up for major events and peak periods. For workers, we provide stable income and unmatched benefits, including next-day pay, free telehealth services, upskilling, and financial wellness tools. We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work in hospitality and live events. Role Summary We are looking for a high-performing Enterprise Account Executive – Hospitality to drive new business and strategic expansion within catering conglomerates, national contract food service providers, sports and entertainment venue operators, and premier event management groups. This role focuses on selling flexible labor solutions to enterprise-scale organizations with multi-stakeholder environments, extended sales cycles, and significant volume requirements. You will leverage your expertise in the events and food service sectors, consultative selling, and executive relationship-building to transform how major hospitality brands staff their operations, helping you exceed quota and meaningfully contribute to WorkWhile's growth. Key Responsibilities Drive the Full Sales Cycle: Prospect, discover, position solutions, negotiate, and close enterprise hospitality and event targets. This is a hunter role designed for someone who loves opening doors with major national operators. Target High-Volume Accounts: Develop strategic account plans to penetrate and expand within corporate food service operators, national catering networks, and large sports/entertainment venues. Navigate Complex Buy-ins: Drive consensus and alignment across multiple departments, such as Corporate Operations, VP of Talent Acquisition, Procurement, and regional Event/Culinary Directors. Position Labor Strategy: Articulate WorkWhile's value proposition in solving distinct hospitality pain points, including hyper-seasonal staffing volatility, last-minute event cancellations, variable labor costs, while maintaining strict service standards for our Partners. Manage a Robust Pipeline: Build and maintain an active pipeline of enterprise food service and event opportunities with highly accurate sales forecasting. Collaborate Internally: Work closely with WorkWhile's operations, finance, and product teams to deliver tailored workforce proposals and proofs of concept (POCs) for major multi-city rollouts or high-profile events. Represent the Brand: Act as the face of WorkWhile at key hospitality and event industry conferences, trade shows, and executive meetings. Willingness to travel when needed. What You Bring 5–10+ years of B2B enterprise sales experience , with a proven track record of hitting targets and closing large, strategic deals within the contract food service, event management, university, catering, or venue operations sectors. Deep Hospitality & Event IQ: A profound understanding of the logistics behind large-scale catering, stadium operations, and corporate dining, and how workforce reliability directly impacts guest experience and margin. Navigational Excellence: Demonstrated ability to navigate complex corporate structures, multi-unit concessionaires, and multiple executive stakeholders. Consultative Selling Mastery: Strong executive presence, financial acumen, and the ability to turn abstract labor data into a compelling ROI story for a CFO or Chief Operating Officer. Proven Performance: A history of exceeding quota, closing six-figure+ deals, and driving long-term customer lifetime value. Modern Sales Tech Stack: Experience with CRM tools (Salesforce) and enterprise sales methodologies (e.g., MEDDPICC, Challenger, or Strategic Selling). Compensation & Benefits Competitive base salary + Commission (unlimited upside!) + equity in a high-growth, venture-backed company In-person company off-sites Medical, dental & vision coverage Unlimited PTO 401(k) with employer match WFH stipend to support your home office setup WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we'd love to chat!

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That's why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you're excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we'd love to meet you! Job title Senior DevOps Engineer (Remote) Team Engineering Department function The Engineering Department is crucial in designing, developing, and maintaining our company's software products. Our department manages critical areas such as development, infrastructure, operations, quality assurance, and product management, collaborating to provide reliable, secure, and scalable technology solutions. Our primary objective is to build and sustain software products that satisfy customer needs and align with our long-term business strategy. The department is instrumental in researching and integrating new technologies to enhance our internal products and operations. We are also responsible for ensuring our products meet the company's IT, information security, and compliance program requirements. Department Responsibilities Providing the strategic technical direction for the business Architecting, developing, and maintaining Documo's software product catalog in collaboration with the Product Team, internal stakeholders, and customers Ensuring technology solutions meet high standards for reliability, security, and scalability Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products Researching and implementing new technologies that improve internal operations Implementing requirements to satisfy information technology, information security, and compliance programs Providing escalated technical support to customers and internal stakeholders as needed Reports to Engineering Manager, DevOps Direct reports None Key Relationships Internal: Applied AI, Customer Success, Development, Information Security, Product Management, Quality Assurance, System Architects External: Cloud and tooling vendors, compliance auditors, and customer technical stakeholders as needed for escalations and integrations Role Purpose The Senior DevOps Engineer designs, builds, and operates the cloud platform that runs Documo's document processing and fax products, including the infrastructure behind our AI and machine learning services. You will own how code gets from a pull request to production, how production stays healthy, and how the platform scales securely as our product catalog and AI workloads grow. You will bring 6+ years of DevOps, site reliability, or platform engineering experience, use AI tools in your daily work, treat infrastructure as a product, and act as a technical lead who mentors other engineers. This role can be up to 10% customer-facing, mainly escalations, connectivity and integration discussions, and security reviews. Why join Documo? Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match. Annual bonus program based on role and company performance. Annual performance reviews with merit increases. In-person company kick-off to connect, collaborate, and celebrate. Equity opportunities to grow with us. Flexible remote work that fits your life, plus flexible paid time off. Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP). Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture. We celebrate differences. Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.

About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

About Us Wrapbook is the AI platform for production finance. We're building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting. Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less. The Opportunity — (Remote - USA / CANADA) We are looking for a Senior Sales Operations & Compensation Manager to serve as the embedded operational partner to our Sales organization. Reporting to the Head of Revenue Operations, you'll own the Salesforce data layer, forecasting cadences, compensation administration, and deal desk processes that power Wrapbook's go-to-market engine across SMB, Mid-Market, and Enterprise segments. This is a high-autonomy role where your work directly impacts revenue predictability — you'll be the person Sales leadership leans on to turn data into accountability, process into pipeline, and comp plans into performance. What You'll Do Salesforce Data Ownership & Hygiene Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and the hygiene processes that keep opportunity data trustworthy. Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment — serving as the primary Salesforce reporting resource for Sales leadership and frontline managers. Define and enforce data entry standards across the Sales org; build the accountability loops (process, tooling, or workflow) that sustain hygiene over time without manual correction. Partner with the GTM Systems Architect on SFDC configuration changes, flow updates, and object model evolution driven by Sales process needs. Serve as the Sales-side data partner to the GTM Insights & Analytics Manager, ensuring Salesforce objects and fields are correctly structured as upstream inputs to Snowflake and the BI layer. Forecasting & Pipeline Cadences Own the Sales forecast process operationally: run the weekly pipeline and forecast review cadence, partner with frontline managers to validate SFDC data (deals, close dates, eGPV, stage accuracy), and ensure action items are followed through. Prepare pipeline review materials — pulling from SFDC reports — that surface trends, risks, slippage, and coverage gaps by segment for Sales leadership discussion. Proactively flag forecast risks and data quality issues; escalate coverage shortfalls and drive cross-functional conversations when pipeline generation is off track. Partner with the GTM Insights & Analytics Manager on forecast accuracy improvement: they bring the BI modeling and historical analysis; you bring the SFDC data discipline and process accountability. Support GTM MBR and QBR cadences with consistent, SFDC-sourced reporting inputs and segment-level operational narrative. Sales Compensation Design & Administration Own end-to-end compensation administration for the Sales organization — plan documents, quota assignments, attainment tracking, payout calculations, approval processes and dispute resolution. Partner with the Head of Revenue Operations and Finance to support annual comp plan design, ensuring plans are aligned to GTM strategy, bookings goals, and crediting rules for both standard and non-standard deal structures. Maintain the compensation administration platform as the system of record, ensuring calculation accuracy, auditability, and clean data lineage from deal close to payout. Manage the full comp calendar — plan communication, quota letter distribution, mid-year adjustments, and commission statement delivery. Administer SPIFs and accelerators; track performance and report outcomes to Sales leadership and Finance. Build and maintain comp infrastructure that scales with headcount growth and plan complexity — modular, documented, and auditable. Sales Process & Deal Desk Operations Own the documentation and operationalization of Sales processes and methodology — ensuring consistent execution from prospecting through close. Partner with Sales leadership and Enablement to drive process adoption and accountability, with clear feedback loops on where breakdowns occur in the funnel. Own the deal desk process for standard and non-standard pricing: define the approval matrix, set and enforce SLAs, resolve bottlenecks, and ensure contract and implementation handoffs execute without friction. Identify process gaps and prioritize improvements in partnership with the GTM Systems Architect; translate Sales business requirements into system changes. Optimize the Marketing → Sales → Implementation → Customer Success handoff, reducing friction at each transition point. Operating Cadences & GTM Rhythm Own the weekly pipeline and forecast review end-to-end: preparation, facilitation, and follow-through. Track open headcount and hiring progress across the Sales org; flag capacity and coverage risks to RevOps and Sales leadership. Partner with Sales leadership on bookings planning — coordinating inputs from segment leads, validating against historical data, and stress-testing plan assumptions. Support segment performance reviews by preparing SFDC-sourced operational inputs; partner with GTM Insights for the analytical narrative layer. What You'll Have We're looking for a Salesforce-native Sales operator who combines system precision with process ownership — someone whose SFDC data is clean enough to trust, whose comp statements arrive on time and without errors, and whose forecast reviews actually improve rep behavior. Core Experience & Mindset 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment. Deep Salesforce ownership experience — object model design, data hygiene management, and SFDC as the system of record for Sales. Direct experience owning sales compensation administration — plan design support, attainment tracking, payout calculation, and dispute management. Proven ability to own a forecasting cadence: running the process, driving data discipline in CRM, and delivering reliable roll-ups to leadership. Comfortable building and maintaining SFDC reports and dashboards for Sales leadership and frontline managers. Working knowledge of how Salesforce data flows into downstream systems — sufficient to partner effectively with Analytics Engineering and GTM Insights without owning those layers. Familiarity with modern data stack tooling (Snowflake, dbt, Fivetran, or equivalent) is a plus. High ownership orientation — identifies what needs to be done and does it without being directed. Strong cross-functional communicator: fluent in a forecast review with a sales manager and a comp dispute conversation with Finance in the same week. Comfortable in a fast-moving, build-mode environment with limited process inheritance. Salesforce & Technical Fluency Advanced Salesforce experience — object model design, reporting, dashboards, pipeline management, data hygiene, Flows. Salesforce Administrator Certification (Plat-Admn-201) — strongly preferred. Familiarity with how SFDC data is modeled in Snowflake/dbt as downstream inputs — sufficient to collaborate with the GTM Insights Manager and Analytics Engineering. Comfort working across adjacent tools: comp administration tools, spreadsheet modeling, and BI platforms (Omni/Looker) as a consumer or contributor. Familiarity with compensation administration platforms — or demonstrated ability to manage comp with high accuracy in a structured non-tool environment. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you'll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1500 towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD / $66.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Diep Nguyen, VP of Finance here at Customer.io , and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future. We're hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it. We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them. What we value Financial rigor over title-matching — we care more about how you've built and defended models than whether "GTM Finance" was ever your title. AI as genuine practice, not a buzzword — we want concrete stories of AI changing an outcome, not familiarity with the tools. Ownership from day one — you'll build and lead a team, not just execute analysis handed to you. Directness with data — you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations. What you'll do Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens. Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions. Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions. Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity. Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause. Champion AI-enabled finance workflows and build the GTM finance team as Customer.io scales past $250M+ ARR. What we're looking for 10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether "GTM Finance" was ever the title Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools Proven people leader — has managed and developed finance professionals Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain) Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus Compensation & Benefits We believe in transparency. Starting salary for this role is $200K–$255K USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Recruiter Screen (30 min) Hiring Manager Screen (45 min) Two Cross-functional conversations with team members (30 min each) Case study + Case Review Panel with team (45 min) All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Brafton is one of the world's leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider "marketing content." We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design. This is a remote, full-time position, and is open to candidates across Canada. We're seeking a detail-oriented, strategic, and creative Digital Experience Specialist to join our UX & Brand Experience team. This is a keystone role focused on helping clients create goal-driven, user-centric websites that align with brand identity and drive measurable results. You'll be instrumental in guiding website redesign projects—from research and analysis through to content structuring, page building, and testing. You'll also contribute to broader UX, market research, and brand consultancy initiatives, playing a key role in delivering polished, high-impact client work. Key Responsibilities - Website Redesign & Optimization: Analyze website performance metrics to inform strategic recommendations Lead content audits and create Keep-Update-Delete reports Develop intuitive navigation structures and information architecture Design and build website content using platforms such as WordPress (Elementor), HubSpot, Webflow, and others. Provide UX and CRO-focused feedback on wireframes and visual designs Ensure alignment with client brand messaging and visual identity Co-lead the project delivery process alongside a Project Manager Contribute to user journey mapping and documentation Conduct quality assurance (QA) reviews of built pages to ensure content accuracy, design consistency, and functional integrity across devices and browsers Propose and implement A/B and multivariate tests to support continuous improvement Key Responsibilities - Brand and UX Consultancy: Conduct qualitative research, including stakeholder interviews and persona development Conduct information architecture (IA) and UX audits, including heuristic evaluations and gap analysis Support brand messaging strategy and product positioning Collaborate on naming, copy tone, and style guidance deliverables Analyze digital properties such as YouTube channels for branding, UX, and conversion opportunities Essential Functions & Success Factors: Deliver high-quality, on-spec work within established deadlines Communicate clearly and confidently with internal teams and client stakeholders Collaborate across departments including design, development, content, and SEO Track project progress in internal project management tools Review and edit deliverables from colleagues as part of peer-review workflows Maintain alignment with client goals and internal quality standards Assist with formatting, information synthesis, and reporting as needed Additionally, this role may work toward: Exploring and developing new service offerings, with the support of managers and senior colleagues. Working to understand and gain insights into industry trends and standards around data analysis and reporting, lead generation, design best practice and content marketing in general. Collaborating with senior members of staff to develop strong in-house knowledge stores, policies and processes. Working closely with Brafton's development team, CMS, production teams and other departments, as is helpful, toward the timely and successful completion of these tasks. Growth & Development Opportunities: Contribute to the evolution of service offerings and internal processes Stay current with industry trends in UX, data analysis, and content strategy Help build knowledge libraries, templates, and best practice documentation Required Skills & Experience: Bachelor's degree preferred Minimum 2 years of relevant experience in UX, web design, digital strategy, or content marketing Excellent communication skills—written, verbal, and visual Proficiency with spreadsheets (e.g., Google Sheets, Excel) Working knowledge of UX, CRO, and content best practices Comfortable with CMS platforms like WordPress, Webflow, and HubSpot Experience with visual page builders (e.g., Elementor, Webflow) is a strong plus Fluency in CSS is highly desirable Understanding of the modern digital marketing landscape Time Allocation: 70% Independent Contributor Work 20% Internal or Client Communications 10% Miscellaneous Tasks Additional Requirements: Access to reliable, professional-grade hardware and a stable internet connection Comfort working in a fully remote, deadline-driven environment Willingness to collaborate across time zones when needed Compensation Additional Information Ready to help shape the digital experiences of tomorrow? Apply now and join a team where strategy meets storytelling. Benefits Include: Commission on top of salary, Health Savings Account, pension, paid vacation, flexible remote schedule, and more!

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Contract Technical Talent Acquisition Partner, you will play a mission-critical role in scaling Invisible's technical talent pipeline. In this engagement, you'll be responsible for building and maintaining evergreen pipelines of world-class engineers across data engineering, machine learning, and full stack development. These engineers are deployed in our forward deployed engineering teams—elite squads embedded directly with customers to build transformative AI-powered solutions. This engagement requires proactive pipeline development, seamless coordination with sales and delivery leads & Field CTOs and a deep understanding of technical talent acquisition in a fast-scaling, customer-responsive environment. Your success will ensure that Invisible is always ready to deploy top engineering talent the moment opportunity strikes. This is a 3 to 6 month contract engagement at approximately 40 hours per week, with the potential to extend based on business needs. What You'll Do Build and maintain robust, high-quality candidate pipelines for evergreen roles across data engineering, machine learning, and full stack development. Collaborate closely with sales, delivery, and engineering leadership to forecast hiring needs tied to customer deployments and revenue pipeline. Develop and execute outbound sourcing strategies to identify and engage top-tier candidates across key technical domains. Establish candidate readiness protocols so that qualified engineers are pre-vetted and able to accept offers at short notice. Own end-to-end hiring processes, ensuring fast, smooth, and high-quality candidate experiences. Leverage data and insights to continuously optimize sourcing channels, screening processes, and pipeline conversion rates. Build campaigns which ensure vetted candidates are constantly engaged with the Invisible brand, ready and willing to start in short notice. Partner with hiring managers to define technical role requirements, assessment frameworks, and success profiles. Represent Invisible as a talent brand ambassador across technical communities and events. What We Need Proven experience in full-cycle technical recruiting experience, with deep expertise in sourcing and hiring engineering talent across data, ML, and software development. A track record of building evergreen or just-in-time pipelines in high-growth, high-demand environments. Experience supporting forward deployed or professional services-style teams is a strong plus. Strong stakeholder management skills, especially across sales, product, and engineering organizations. Bias toward action: you are proactive, resourceful, and thrive in dynamic, rapidly evolving environments. Excellent communication, prioritization, and project management skills. Familiarity with ATS platforms (ideally Greenhouse) sourcing tools, and data-driven recruiting strategies. You can find more information about our geographic pay tiers here . During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. *Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work—we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks—you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557 Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

At Feedzai , we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. We believe in the power of our product and its ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us! You: As a Regional Account Manager at Feedzai you will ensure the success, retention, and sustainable growth of the client portfolio, maximizing customer lifetime value. This role combines relationship management with a strategic growth mindset — transforming satisfaction into measurable business expansion deals. Customer Success & Retention Oversee the full customer lifecycle, from onboarding to renewal. Monitor adoption, usage, and satisfaction KPIs (NPS, CSAT, Health Score). Act proactively to prevent churn and ensure timely renewals. Understand each client's business goals and align solution usage to strategic objectives. Drive increase in maturity adoption and value realization Growth & Expansion Identify upsell and usage expansion opportunities within the existing customer base. Collaborate with Marketing teams to design tailored growth plans. Present business cases and ROI analyses to support new implementations or module extensions. Track metrics such as Exit ARR, Net Revenue Retention (NRR) and Expansion ARR. Relationship Management Act as the trusted advisor for executives and key client stakeholders. Conduct regular Quarterly Business Reviews (QBRs) to showcase value and results. Gather feedback and actionable insights to share with internal Support, Product and Marketing teams. Orchestrate internal teams (Risk Consultants, Product, User Enablement,...) You Know-How & Have: Bachelor's degree in Technology, Business or a related fields 10+ years experience in a customer facing role (consulting, customer support, account management) that includes issue resolution, relationship management and stakeholder management Strong understanding of fraud prevention space (preferably for Banks or Acquirers) Ability to analyze data and provide actionable insights. Results-driven with a focus on customer satisfaction. Passionate about customer centric mindset with exceptional communication, presentation and interpersonal skills - including ability to convey technical concepts to both technical and non-technical audiences. Ability to challenge, negotiate, influence and persuade stakeholders. Ability to work autonomously, take ownership & accountability Technical and problem-solving skills with ability to understand/recognize route causes of challenges Project Management and strong Organisational skills including strong reporting capability Commercial & Business Acumen – understand & speak to business drivers Fluent in English (written and verbal) Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.

Role Overview: As a Business Development Rep at Defense Unicorns , you will play a pivotal role in the company's success by identifying, cultivating, and managing new opportunities, partnerships and relationships within the ecosystem. You will leverage your deep understanding of market trends and industries to develop effective strategies for delivering mission capabilities. This position requires a strategic thinker and excellent communicator. Key Responsibilities: Research and analyze market trends and identify opportunities for Defense Unicorns' capabilities to deliver mission value. Cultivate strong relationships with partners, and stakeholders. Act as a primary point of contact, understanding mission needs and tailoring our capabilities to meet those needs effectively. Lead negotiations, prepare proposals, and close deals with clients to drive revenue growth. Negotiate terms and conditions that are mutually beneficial for both the company and the client. Develop and execute comprehensive technology driven strategies that align with the company's goals and objectives. Collaborate with the executive team to ensure seamless integration with overall company strategy. Stay updated with industry news, market trends, and competitor activities. Use this knowledge to make informed decisions and refine technology driven strategies. Work closely with cross-functional teams to ensure a cohesive approach to business development initiatives. Collaborate to enhance product offerings and customer experience. Prepare regular reports on business development activities, track key performance indicators (KPIs), and analyze the effectiveness of various strategies. Use data-driven insights to refine approaches and achieve better results. Preferred Experience and Qualifications: Deep US Army experience Demonstrated expertise and established credibility in domain-specific technology, strategic planning, business development, or a related role within the tech industry or Department of Defense Demonstrated success in building and nurturing relationships, negotiating deals, and closing sales Exceptional communication and presentation skills, both written and verbal Strong analytical skills and ability to translate data into actionable insights Strategic thinker with a deep understanding of market trends, industries, and service domain expertise Ability to work independently and collaboratively in a remote team environment Results-driven mindset with a focus on achieving and exceeding targets Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $120,000—$140,000 USD Who We Are Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. What We Do We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Who We Serve Defense Unicorns' customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. What We Work On Kubernetes Cloud Environments (AWS/GCP and Azure) Infrastructure-as-code (like Terraform/Pulumi) Continuous Delivery and automation tooling GitOps Containers CNCF projects and open source products and packages Helm/Kustomize-Value Stream Mapping Building and improving security delivery Building Kubernetes and cloud native applications Benefits Our Unicorns Enjoy Health: Medical/Dental/Vision Premiums are 100% Company Paid Health Savings Account Life Insurance Disability Insurance Financial: 401k Retirement Plan Company Stock Options Home Office Budget Leave: We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year's Paid Parental Leave Learning: Reimbursement for approved trainings/subscriptions Conferences (travel, lodging, and fees) Don't have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. CCPA DISCLOSURE

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role The Senior Manager of Strategic Staffing owns end-to-end recruiting delivery for high-volume, client-facing staffing engagements. You will build and run the hiring engine behind large staff augmentation programs, from forecasting and sourcing through offer, onboarding handoff, and backfill. You will lead a team of recruiters and coordinators, own fill-rate and time-to-fill commitments, and act as the client's primary talent partner. This is a hands-on leadership role for someone who has scaled hiring at, or in close partnership with, a staffing agency or staff augmentation firm and is comfortable being accountable to client SLAs. What You'll Do Own the full recruiting lifecycle for assigned client programs: workforce forecasting, requisition intake, sourcing, screening, interviewing, offers, and start-date readiness. Translate client headcount plans and SLAs into a hiring plan with weekly targets, pipeline ratios, and recruiter capacity models. Build, lead, and coach a team of recruiters, sourcers, and coordinators, including contract recruiters during peak ramps. Serve as the client-facing talent lead: run weekly hiring reviews, report on fill rate and time-to-fill, and escalate risks early with a mitigation plan. Design high-volume processes, such as assessment screening, group interviews, hiring events, and automated scheduling, that keep quality steady at scale. Manage sourcing channels and spend, including job boards, referral programs, agencies, community partnerships, and talent pools. Partner with Operations, Training, and Workforce Management to align start dates with training classes and backfill attrition. Own recruiting data in the ATS and dashboards; use funnel metrics to diagnose drop-off and improve conversion. Ensure compliance with employment law, background check, and drug-screen requirements, plus client-specific onboarding rules. Support new-business efforts by contributing hiring plans, staffing timelines, and cost estimates to proposals and RFPs. What We Need Agency experience is required: you have worked at a staffing agency, staff augmentation firm, RPO, or have worked directly with agency partners to deliver client hiring programs. 8+ years in recruiting, including 3+ years as a Senior Manager or above. Track record of delivering 200+ hires within a single program or quarter against client SLAs. Experience leading recruiting teams of 4 or more, including remote and contract recruiters. Strong client management skills: you've owned the talent relationship with enterprise accounts and presented hiring performance to senior stakeholders. Fluency with recruiting metrics (fill rate, time-to-fill, submittal-to-hire, offer acceptance, 90-day retention) and comfort building capacity models in spreadsheets. Hands-on experience with an enterprise ATS and high-volume tools such as assessments, chatbots, and automated scheduling. Working knowledge of US employment law, I-9/E-Verify, background screening, and multi-state hiring. Nice to have Experience contributing to staffing RFPs or proposals. Background in BPO, contact center, or customer support hiring. Experience with bilingual or multi-site hiring programs. Salary Range $161,000—$189,000 USD You can find more information about our geographic pay tiers here . During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. *Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work—we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks—you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557 Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.