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Project Manager ? Custom Residential Construction Bravada Homes is looking for an experienced, organized, and proactive Project Manager to join our team. This is a hands-on role that combines office-based project management with regular time on our construction sites throughout the Lower Mainland. The Project Manager will oversee custom residential projects from pre-construction through completion, working closely with our internal team, site supervisors, trades, suppliers, consultants, and clients to keep projects organized, on schedule, and moving forward. What You?ll Be Doing Develop, maintain, and manage construction schedules Coordinate trades, suppliers, deliveries, inspections, and site activities Work closely with and provide direction to site supervisors Regularly visit active job sites to review progress, upcoming work, and priorities Communicate with clients throughout construction and provide regular project updates Request, review, and coordinate estimates and trade pricing Manage project budgets, change orders, and cost tracking Review drawings, specifications, scopes of work, and project documentation Coordinate with designers, engineers, consultants, municipalities, and other project partners Identify scheduling conflicts, deficiencies, and potential issues before they impact the project Ensure trades have the information, materials, and direction needed to complete their work Track outstanding items and follow through to completion Support projects through inspections, deficiencies, final completion, and turnover What We?re Looking For We?re looking for someone who is confident taking ownership of projects and comfortable balancing multiple priorities at once. You should be equally comfortable coordinating from the office, walking a job site, speaking with a homeowner, or working through an issue with a trade. The ideal candidate will have: Previous experience in residential construction project management or a similar construction management role Experience working on custom home construction projects Strong understanding of residential construction sequencing and processes Experience coordinating trades and managing construction schedules Experience with estimating, budgeting, and cost tracking Knowledge of residential permitting and municipal processes Ability to read and understand architectural and construction drawings Strong communication and client-service skills Excellent organization, time management, and follow-through Ability to problem-solve and make decisions in a fast-moving construction environment Strong computer and project management software skills Valid driver?s licence and reliable transportation for site visits Experience with JobTread is considered an asset Carpentry skills an asset Position: Full-time Compensation: Competitive salary based on experience and qualifications. Location: South Surrey, Langley, Vancouver, and surrounding areas. Work Environment: Combination of office and site-based work Compensation: Competitive and based on experience Pay: $100,000.00-$175,000.00 per year Benefits: Dental care Extended health care On-site parking * Paid time off Work Location: Hybrid remote in Surrey, BC V4A 1N6

Job Summary We are seeking a dynamic and creative Social Media Manager to develop and execute engaging digital marketing strategies across various platforms. The ideal candidate will be responsible for managing social media channels, creating compelling content, and analyzing campaign performance to enhance brand visibility and engagement. This role offers an exciting opportunity to leverage your expertise in e-commerce, SEO, and digital marketing to drive business growth and connect with target audiences effectively. Duties Develop, implement, and manage social media campaigns across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others. Create visually appealing graphics and videos using Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite to support marketing initiatives. Conduct keyword research and optimize content for SEO to improve organic reach and search engine rankings. Manage social media scheduling tools like Hootsuite and Buffer to ensure consistent posting schedules. Monitor social media analytics using Google Analytics and platform insights to assess campaign performance and adjust strategies accordingly. Engage with followers by responding to comments, messages, and inquiries in a timely manner to foster community interaction. Collaborate with the marketing team to plan promotional activities, including Facebook Advertising campaigns and other paid promotions. Proofread all content for accuracy, clarity, and brand consistency before publishing. Stay updated on the latest trends in digital marketing, e-commerce, and social media platforms to continuously improve outreach efforts. Skills Proven experience in digital marketing with a focus on social media management. Strong graphic design skills with proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite. Knowledge of SEO best practices and keyword research techniques. Experience with social media management tools such as Hootsuite and Buffer (application). Familiarity with Facebook Advertising and other paid social media campaigns. Ability to analyze data using Google Analytics to measure campaign effectiveness. Excellent proofreading skills ensuring high-quality content creation. Understanding of e-commerce platforms and strategies for online sales growth. Strong communication skills with the ability to craft engaging messages tailored to diverse audiences. This position is ideal for a motivated individual passionate about digital marketing, creative content creation, and brand development through innovative social media strategies. Pay: $20.00-$35.24 per hour Expected hours: 20.0 per week Benefits: * On-site parking Work Location: In person

Come work with us!We are not your average law firm.At Stewart McKelvey, we think: forward in a typically traditional field to outperform the expectations of our clients - and our employees. Our team members are the force that drives our business toward a modern, diverse and innovative future.Our goal is not to replicate what we have, but to continue to invest in new talent who contribute their diverse perspectives, ideas and experiences. At Stewart McKelvey, you are welcome to bring your whole unique self to work.In return, we offer a culture that supports flexible work arrangements, mental and physical wellness and we provide a competitive compensation and benefits package. A few things we offer:A generous vacation allowance, as well as two "flex days" per year Top rate flexible health and dental planGroup Retirement Plan with employer contribution matchingAn annual wellness allowance, for a broad range of eligible expenses, such as fitness memberships and fees, fitness equipment and wearable technology, general health & wellness support, personal development courses, and home office expensesA "Dress for your Day" policy Assistance for continuing educationSocial events and staff retreatsA positive and fun work environment where we value inclusion and mutual respectIf this sounds like a work environment you'd thrive in, you might be a great fit for our team!We are currently seeking a Marketing Coordinator to join our team based in our Halifax, Nova Scotia office. Type of Position: Permanent, Full-TimeClosing Date: Tuesday, November 3rd, 2026The Opportunity:An integral member of the Commercial Team, and reporting to the Manager, Marketing, the Marketing Coordinator will combine strong creative and organizational skills to support the Firm's marketing and business development goals. The successful candidate will be responsible for creating and delivering sophisticated visual assets for regional and national marketing campaigns while helping to ensure consistent execution of the Firm's visual brand.The Marketing Coordinator will act as a visual brand steward for the Firm, translating concepts and complex information into compelling, polished designs. They will provide creative support for business development initiatives, including pitch decks, RFP responses and client presentations, while ensuring all materials align with the Firm's brand standards.Working closely with the broader Commercial Team, the successful candidate will coordinate the full lifecycle of design projects, from initial briefing, intake and conceptualization through to final production and distribution. They will manage a high volume of quick-turn requests alongside longer-term strategic projects and collaborate with team members to ensure design timelines align with regional and national campaign launches.The Marketing Coordinator will also create engaging multimedia content for LinkedIn and other digital platforms and assist with the design and layout of website landing pages as needed. They will bring an agency-style mindset to the role, with the ability to manage competing priorities, adapt quickly as needs shift, and contribute creative ideas and insights to external marketing campaigns.If you have a Degree or Diploma in Graphic Design, Marketing, Business or a related field, three to five years of professional design experience, proficiency with Adobe Creative Suite, a strong portfolio showcasing clean, corporate-modern design, and the ability to thrive in a fast-paced and collaborative environment, we want to hear from you! Experience in a professional services environment, such as legal, accounting or engineering, or within a fast-paced marketing agency, is considered a strong asset.As part of the application process, candidates should be prepared to submit a selection of design work that demonstrates their skills and abilities.Our Focus on Inclusion: We believe that diversity and inclusion not only enhance the delivery of legal services to our c

Education: Bachelor's degree. Other: Use of artificial intelligence. Experience: 5 years or more. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Pension plan. Registered Retirement Savings Plan (RRSP). Long term benefits: Maternity and parental benefits. Tax-Free Savings Account (TFSA). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Team building opportunities. Parking available. Travel insurance. Wellness program.

Please note: For this role proficiency in both Dutch and English is required. Reliability & Maintenance Engineer | DSL-01 As Reliability & Maintenance Engineer DSL-01, you are responsible for building and continuously improving the facility's maintenance, reliability, and asset integrity framework. Reporting to the Engineering Manager, you help ensure the plant operates safely, reliably, and efficiently. The role starts with a strong Maintenance Engineering focus. Your priority will be to help establish the maintenance and reliability foundation of DSL-01 by answering a fundamental question: "how do we maintain our assets safely, reliably, and efficiently throughout their lifecycle?" You will translate reliability studies, equipment criticality assessments, and integrity requirements into practical maintenance plans, inspection programmes, spare parts strategies, and asset management processes. As the facility moves into stable operations, the focus gradually shifts towards Reliability Engineering, where you will use asset health monitoring, root cause analysis, and continuous improvement to prevent failures and improve long-term asset performance. Working closely with operations, maintenance, engineering, and external specialists, you will help reduce technical risk and improve asset reliability from day one. You will: Develop and continuously improve maintenance, inspection, and asset integrity strategies Translate reliability studies, FMECA analyses, and engineering data into practical maintenance plans within the CMMS/EAM system Act as owner of the asset register from a maintenance, reliability, and integrity perspective Support the implementation and continuous development of the facility's CMMS/EAM system Drive reliability improvements through asset health monitoring, KPI analysis, and predictive maintenance techniques Lead Root Cause Analyses (RCA) and implement sustainable corrective actions Monitor and improve reliability performance indicators such as MTBF, MTTR, availability, and inspection compliance Support asset improvement, modification, and long-term replacement strategies throughout the asset lifecycle Your profile As a growing company in a rapidly evolving industry, we are looking for people who embrace change and are motivated to actively contribute to building and scaling our business. You are someone who feels comfortable in an entrepreneurial environment, takes ownership, and enjoys turning complex technical challenges into practical solutions. You recognize yourself in the following: Must have Fluent in Dutch and English Bachelor's degree in a relevant engineering discipline (i.e. electrical or mechanical) 5+ years of experience in Reliability Engineering, Maintenance Engineering, Asset Integrity, or Asset Management Experience with RCM, FMEA/FMECA, RCA, and maintenance strategy development Experience with CMMS/EAM systems such as SAP PM, Maximo, or IFS Preferred Experience in chemical, petrochemical, energy, or other process industries like food or FMCG Experience with CMMS/EAM implementation or optimisation Experience with predictive maintenance and condition monitoring Knowledge of ATEX, PED, and asset integrity management About DSL-01 DSL-01 is SkyNRG's frontrunning renewable fuels facility in Delfzijl, Netherlands. The plant will produce Sustainable Aviation Fuel (SAF) from residual fats and greases using the HEFA (Hydrotreated Esters and Fatty Acids) pathway, with additional renewable products like butane, propane, and naphtha as by-products. DSL-01 is the first facility in Europe dedicated entirely to SAF and its by-products. Once operational, it will produce 100,000 tonnes of SAF and 35,000 tonnes of sustainable by-products per year, cutting greenhouse gas emissions by around 80% compared to conventional jet fuel. Construction started in 2026, with first fuel expected in 2028. The project includes the main facility, pipelines, and temporary work areas. At DSL-01, you will be part of a team building a state-of-the-art industrial plant from the ground up, contributing to a truly sustainable energy future. Environmental and social responsibility are at the heart of DSL-01. We follow international frameworks and Dutch regulations to manage impacts on people, nature, and local communities. Safety, sustainability, and collaboration guide everything we do. What we offer As DSL-01 is still being built, many aspects of the plant, roles, and benefits are still being shaped. Our HR team is actively defining the full compensation and benefits package specifically for the Delfzijl facility. You can be assured that the final offer will be highly competitive and designed to reward your expertise, contribution, and impact as we bring this pioneering SAF plant to life. We are committed to offering an attractive total package to ensure we attract the best talent in the market. This includes a competitive salary, performance-based incentives, and a range of benefits that support your personal and professional growth. Is this you? At DSL-01, you will work in a dynamic, innovative environment where technical curiosity, problem-solving, and teamwork are valued. You will engage with operators, engineers, and managers across disciplines, helping to bring a pioneering renewable fuels facility to life while making a real impact on the planet. Are you ready to help build a plant from the ground up? Join a pioneering force in sustainable aviation and help create a cleaner, more sustainable future. For more information about DSL-01 (part of the SkyNRG) visit www.SkyNRG.com. 📌 Please note: We do not accept sales inquiries or intermediary services. At DSL-01 and SkyNRG as a whole, we deeply value inclusion and diversity. As an equal opportunity employer, we are dedicated to ensuring every applicant has a fair chance, irrespective of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristics. Find more English Speaking Jobs in Netherlands on Arbeitnow

Description Our quantum sensing technology is already operating in customer environments across Taiwan, the United States, and Europe. As our installed base grows and we move from first deployments to repeat orders, ensuring the reliability and performance of every system becomes increasingly important. As our Field Service Engineer, you'll take hands-on ownership of our systems throughout their operational lifecycle — from installation and commissioning to preventive maintenance, troubleshooting, and repair. You'll work directly with leading semiconductor foundries, IDMs, and OSATs, ensuring our systems operate reliably and consistently meet their specifications. You'll collaborate closely with our Engineering and Applications teams, combining technical problem-solving with a strong customer focus. This is also an opportunity to help shape our global service function from an early stage, introducing the processes, tools, and standards that will support our growing international installed base. Who we are Founded in 2022 as a spin-off of TU Munich, QD leverages quantum sensors to rapidly capture three-dimensional current maps within multi-layer chips. Our strong, international team of over 70, including physicists, engineers, data scientists, and other experts, works side by side with major semiconductor manufacturers, supporting chip debugging and accelerating yield analysis. Backed by top-tier deep tech investors, semiconductor experts, and strategic public programs, we have ensured long-term stability, shifting from breakthrough to scale - and shaping the next chapter in chip testing. Why join Quantum Diamonds? Picture this: Quantum sensors that see inside the most advanced chips on Earth, right where two frontier fields collide. Nobel-Prize physics aimed at real customers with real problems, in production now, not someday. Physicists, data scientists, and engineers building side by side, turning deep science into tools the industry actually runs on. An international team that runs at hard problems for fun, where knowledge moves fast and so do you. Still unsure about why joining us? You'll get to build a company together with a brilliant and welcoming team on a product that has never been done before. From Day 1, you'll own your own topics end to end and see the direct impact of your work on how the world sees QuantumDiamonds. Our technology is the cutting edge of tomorrow, starting today and not in 10 years. You'll be part of a high-growth company backed by top-tier investors. Let's make the invisible visible! What will you do Install, commission, and qualify our quantum sensing systems at customer sites across Europe, the US, and Asia, working closely with our Munich-based engineering teams. Perform preventive maintenance, calibration, troubleshooting, and repairs across optical, laser, mechanical, electronic, and software subsystems. Diagnose and resolve complex technical issues systematically, collaborating with Engineering and R&D when deeper technical expertise is required. Take ownership of system reliability and technical service, working closely with Field Application Engineers who focus on measurement execution and customer applications. Manage spare-parts availability for your installed base, including inventory tracking, consumption planning, replenishment, and coordination of service logistics. Document service activities, technical findings, and root causes, feeding recurring issues and improvement opportunities back into Product Development. Build trusted relationships with customers by providing clear technical communication, reliable support, and professional service in demanding semiconductor environments. Help establish and continuously improve our global service processes, including maintenance procedures, troubleshooting guides, documentation, and training materials. What is expected of you 3+ years of hands-on experience as a Field Service Engineer, Equipment Engineer, or in a comparable technical service role, ideally working with semiconductor, optical, laser, inspection, or metrology equipment. Strong practical troubleshooting skills across complex electromechanical systems, ideally combining optics, lasers, precision mechanics, electronics, and control software. Experience working in semiconductor fabs, cleanrooms, or similarly demanding technical environments, with an understanding of relevant safety and operating procedures. Familiarity with laser safety and interlocked systems, or willingness to complete the necessary technical and safety qualifications. Experience with spare-parts management, service documentation, and ERP or service ticketing systems is an advantage. A structured, independent, and solution-oriented approach to technical challenges, even when working under time pressure. Strong communication skills and a customer-focused mindset, with the ability to explain technical issues clearly and build trust with different stakeholders. Willingness to travel internationally for approximately 80% of your working time, primarily supporting customer installations across the US, Europe, and Asia. Fluency in English; German, Mandarin, Japanese, or Korean would be a plus. A degree in Engineering, Physics, Mechatronics, or a related field, or equivalent technical training and relevant practical experience. Our benefits Mission: At QD, we're driven by more than just building great products - we aim to make a lasting difference. Joining us means contributing to meaningful work that goes beyond business as usual. Impact & growth: This is an exciting stage of our journey, and your voice matters. You'll have the chance to shape our culture, influence key decisions, and grow alongside a company that's scaling fast. Health & fitness: With a company-sponsored Wellpass membership, you'll have access to countless gyms, classes, and wellness offers across Germany to stay healthy and active. Team & culture: We believe the best ideas come when we connect outside the office. From regular off-sites to team events, you'll be part of a collaborative and supportive environment. Well-being & balance: We value rest and recovery. That's why you'll enjoy 30 vacation days plus public holidays to recharge and return inspired. Learning & development: Your growth is our priority. We provide an annual budget dedicated to courses, conferences, or any resources that help you expand your skills. Ownership & participation: As part of our equity program, you'll directly share in our success and the value we create together. About us QuantumDiamonds GmbH, headquartered in Munich, Germany, develops and manufactures semiconductor inspection systems based on quantum sensing. Spun out of the Technical University of Munich in 2022, the company uses nitrogen-vacancy centers in diamond to map electrical current with micrometer precision inside advanced 2.5D and 3D chip architectures. Nine of the world's ten largest semiconductor manufacturers are engaged with QuantumDiamonds, with systems deployed across Europe, the United States, and Asia. The company is investing €152 million to build the world's first production facility for quantum sensing-based semiconductor inspection tools, supported under the European Chips Act. Find Jobs in Germany on Arbeitnow

OpenSail is a high-performance digital marketing agency that combines social savvy with technical expertise to deliver outstanding results for our clients. We're looking for a Digital Marketing Strategist with at least two years of experience to join our team. This is a one-year term position with the potential to transition into a permanent, full-time role. This is a dynamic role involving social media strategy, content creation, marketing funnel analysis, and a variety of digital marketing initiatives. You'll work alongside experienced professionals in a collaborative environment where creativity, problem-solving, and fresh ideas are encouraged. What We're Looking For:Minimum two years of digital marketing experienceStrong computer skills and technical aptitudeExcellent written and verbal English communication skillsActive use and understanding of social media platformsStrong work ethic, attention to detail, and accountabilityCreative problem-solving skills and a willingness to take initiativeCommitment to innovation and continuous learning Additional Experience That Sets You Apart:Google or Meta certificationsSocial media community management or moderationEmail marketing, SEO, and content writingJournalism, communications, or public relationsClient relations, account or project managementGraphic design using Adobe Creative SuitePhotography, video, or audio production Salary & Growth:Starting salary is $50,000 annually, with potential to earn $80,000+ based on skills and experience. We believe in investing in our team and providing opportunities to develop new skills, take on challenges, and grow within the company.

Our client is an environmental organization specializing in ecological employability.Job descriptionUnder the authority of general management, the communications advisor is responsible forthe planning, coordination and implementation of theorganization's external communications strategies.The communications advisor contributes to the company's influence among its partners,clients and organizations MAIN RESPONSIBILITIES? Act as strategic communications advisor;? Advise management on communication directions and strategies;? Design and create promotional tools, coordinate visibility activities, ensuremanagement of digital communications and maintain relations with the media;? Act as a resource person for branding, public relations andorganizational visibility;? Support management during sensitive situations or crisis management ofcommunication interventions;? Ensure overall consistency of messages disseminated by the organization.Communications planning and development? Develop and implement the overall communication strategy; Develop communication plans associated with the organization's various projects;?? Plan and coordinate promotion, awareness and outreach initiatives;? Organize participation in conferences, conferences and events; normal;">? Coordinate promotional kiosks and event materials;? Define and track performance indicators for communication activities;? Participate the implementation, use and optimization of the CRM.Production and distribution of communications? Write and revise various contents: press releases, articles, newsletters, reports, publicationsWeb and social media;? Produce or coordinate the creation of communication and promotional tools;? Manage and animate the organization's social media;? Ensure the website is updated and optimized; Develop and maintain relationships with the media;?? Evaluate the results of communication actions and recommend improvements.SKILLS AND PERSONAL QUALITIES WANTED? Be proactive and results-oriented;? Be organized, rigorous and detail-oriented; style="font-family: Arial; font-size: 10px; line-height: normal;"> Have excellent writing skills;? Be comfortable in a dynamic environment where multiple projects are moving forward simultaneously;? Be a curious person interested in exploring new approaches in communication;? Able to establish relationships of trust with different stakeholders.Requirements? Bachelor's degree in communications, public relations or a related field; normal;">? Minimum of 2 years of relevant experience in communications; Experience in developing and deploying communications andmarketing strategies; Experience in managing digital communities: LinkedIn, Facebook, Instagram, YouTube,+? Excellent command of written and spoken French;? Good command of the Microsoft Office suite;? Knowledge of SEO and Google Analytics; Experience in creating video and photo content (asset);? Right legal to work in Canada;? Valid driver's license.Working conditions? Hybrid mode (2 days in person and 3 days remotely); normal;">? Salary 65K + Bonus program after one year of service; Group insurance, Voluntary retirement savings plan (RRSP); 4 weeks of annual vacation + Additional leave during the Holiday period;?

Steamworks Brewery is looking for an innovative and strategic Marketing Manager to lead the marketing efforts . This role requires a dynamic, creative individual who will oversee and manage a team that includes an in-house Graphic Designer, and Digital Marketing Coordinator. As the marketing manager, you will work collaboratively with your team and other departments to expand our brands? reach and engagement through innovative and strategic campaigns, develop and execute structured brand objectives and participate in the development and launch of new products and formats. Key Responsibilities Team Leadership & Management: Supervise and support the Graphic Designer, and Digital Marketing Coordinator to ensure marketing efforts align with company goals Set team objectives, track progress, and provide mentorship to ensure ongoing professional development Oversee and prioritize marking tasks, delegate responsibilities effectively, and foster a positive and collaborative team environment Campaign Development & Strategy: Lead the creation and execution of comprehensive marketing campaigns across various channels (social media, digital, print, events, email, and website) to promote our products, special releases, and events Develop and implement strategies that drive brand visibility, customer engagement, and sales growth Collaborate with the marketing team to define clear objectives and metrics for each campaign Creative Direction & Content Oversight: Oversee the creation of engaging content for all marketing materials, ensuring it aligns with the brand?s voice, style, and objectives Work with the in-house graphic designer to produce visually compelling promotional assets such as posters, flyers, and social media graphics Ensure content in consistently high-quality, on-brand, and impactful across all marketing channels Product and Brand Extensions and Development Assist in developing and adapting new formats and updating existing packaging and branding as required Oversee progress in design projects Develop go-to-market strategies for new brands and formats Align marketing team on ongoing projects and responsibilities to ensure deadlines are met Social Media & Digital Marketing: Supervise and provide direction to the Digital Media Coordinator, ensuring the development and execution of effective social media strategies across platforms like Instagram, Facebook, Twitter, and others Use data and insights to optimize social media engagement and grow the brewery and restaurants online presence Oversee the creation of original content (photography, videography, copy) for digital channels, maintaining a consistent brand voice and aesthetic Event Marketing & Community Engagement: Oversee the planning, coordination, and execution of brewery events, including beer tastings, festivals, tap takeovers, and tours, ensuring the align with the overall marketing objectives Collaborate with the sales and marketing teams on trade marketing initiatives and local events to enhance community engagement and brand recognition Ensure the successful coordination of all promotional materials for sales and event initiatives, working with external vendors and agencies as needed. Oversee sponsorship, event and award participation Collaboration & Cross-Functional Support: Work closely with company owner, sales, production, and other internal teams to ensure alignment on marketing objectives and strategy Assist with the coordinating marketing activities and content for the company?s other restaurants as needed Collaborate with external partners (eg. Print vendors, design agencies) to ensure the timely production and distribution of marketing materials Work with Provincial Liquor Distribution Branch on marketing initiatives Provide Marketing support for all out-of-province, and outside country expansion(s) Education and Experience University Degree with a focus in Marketing * 2-

About us: Behind every innovative new medical device, new healthcare policy, and research into new treatments, there?s a literature review. At DistillerSR Inc., we?re changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world?s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work. Scope of the Role: The Customer Success Manager drives customer engagement and retention. CSMs advise and guide our customers as they map their business needs to the capabilities of DistillerSR, with the goal of ensuring customers adopt the DistillerSR platform deeply and derive the best value from their DistillerSR subscriptions and services. CSMs collaborate cross-functionally with other DistillerSR departments to identify opportunities and risk, and to develop recommendations and solutions. Duties & Responsibilities: Relationships & Engagement Build and maintain strong relationships with customers to drive long-term customer success and value. Engage with customers regularly, promoting and measuring customers? engagement with the platform as a lever to account retention. Conduct regular ROI meetings with customers to assess value delivered and identify areas for improvement. Align actions and decisions with DistillerSR?s core organizational values to foster a culture of customer excellence. Consultation Promote customer satisfaction through application of product knowledge and technical expertise. Recommend best-practice uses of DistillerSR based on understanding of the customer?s business, use cases, success criteria for getting value, and data. Collect key business and user insights, developing strategic plans and a long-term vision for customer accounts. Participate in client requirements-gathering workshops, documenting feedback. Advocate with DSR internal stakeholders for customer needs in product evolution. Adoption, Retention, and Expansion Facilitate the onboarding of new customers, supporting customer change management initiatives to adopt DistillerSR. Monitor customer usage data and act upon it to resolve product use inefficiencies. Identify opportunities to increase product usage. Proactively identify at-risk customers. Develop and implement retention plans, maintaining internal visibility through regular updates. Supplement the first line of support when necessary, helping customers resolve issues. Identify customer expansion opportunities for action by the broader account team, specifically including the Account Executive. Support Sales activities such as conducting product demonstrations, participating in client discussions, and RFP processes. Continuous Improvement Participate in continuous improvement initiatives as required and assist with drafting service-related policies, procedures, and work instructions. Key Contacts Frequent interaction with assigned customers and target clients, including leadership and individual contributors, with both business and technical roles. Collaborates closely with all members of Customer Success, Sales, Global Support, Professional Services, Marketing, and P

Job Description Position Title: Client Success Manager Reporting to: Managing Director Department: Client Success Timings: 9 am to 5 pm (Remote) Location: Edmonton, Alberta, Canada About Us: Reach First is a Canadian company that provides digital marketing services to our clients in both Canada and the United States. We also build and operate multiple business units within various industries. Performance is at the core of everything we do. We go above and beyond the call of duty to achieve impactful growth for all our clients. Position Purpose: As a Client Success Manager , you will play a key role in ensuring our clients receive the highest level of service and support. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and helping them achieve their goals using our products or services. This role requires excellent communication skills and a proactive attitude. Preference will be given to Candidates based in Edmonton, Alberta, as they will be responsible for attending conferences and meetings held there. Education & Professional Qualification: Degree(s)/Major(s): Bachelor's or Master's in a relevant field from a reputed University. Experience: 2 to 3 years of proven working experience in the digital marketing industry. What We Offer: A wide range of challenging assignments . We don?t just offer a job; we offer a career with varying assignments and lots of development opportunities. Continuous coaching ? you will work with passionate people and receive both formal training and day-to-day mentoring from your coach and manager. Dynamic and respectful work environment ? employees are at the core, we value every individual and encourage initiatives, promoting agility and work/life balance. A competitive compensation package , in line with your qualifications and experience. As an equal employment opportunity provider, Reach First makes all decisions of employment purely based on merit. Responsibilities: Serve as the primary point of contact for assigned clients, ensuring exceptional service delivery and a positive client experience throughout the customer lifecycle. Build, nurture, and maintain strong client relationships by understanding their business goals and aligning our solutions to support their success. Proactively manage client communications, addressing inquiries, resolving concerns, and providing timely support through email, phone, and virtual meetings. Monitor client engagement, adoption, and utilization of services to identify growth opportunities, optimize performance, and maximize value. Conduct regular business reviews and strategic check-ins with clients to assess satisfaction, discuss progress, and address evolving needs. Drive client retention and account growth by fostering long-term partnerships and identifying opportunities for upselling and cross-selling services. Continuously expand and strengthen the client community through engagement initiatives, relationship-building activities, and value-driven interactions. Collaborate closely with internal teams, including Sales, Marketing, Operations, and Product Development, to advocate for client needs and contribute to service improvements. Lead and support the onboarding process for new clients, ensuring a seamless transition, successful implementation, and early achievement of desired outcomes. Develop and de

Position Title: Client Success Manager Reporting to: Managing Director Department: Client Success Timings: 9 am to 5 pm (Remote) Location: Edmonton, Alberta, Canada About Us: Reach First is a Canadian company that provides digital marketing services to our clients in both Canada and the United States. We also build and operate multiple business units within various industries. Performance is at the core of everything we do. We go above and beyond the call of duty to achieve impactful growth for all our clients. Position Purpose: As a Client Success Manager , you will play a key role in ensuring our clients receive the highest level of service and support. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and helping them achieve their goals using our products or services. This role requires excellent communication skills and a proactive attitude. Preference will be given to Candidates based in Edmonton, Alberta, as they will be responsible for attending conferences and meetings held there. Education & Professional Qualification: Degree(s)/Major(s): Bachelor's or Master's in a relevant field from a reputed University. Experience: 2 to 3 years of proven working experience in the digital marketing industry. What We Offer: A wide range of challenging assignments . We don?t just offer a job; we offer a career with varying assignments and lots of development opportunities. Continuous coaching ? you will work with passionate people and receive both formal training and day-to-day mentoring from your coach and manager. Dynamic and respectful work environment ? employees are at the core, we value every individual and encourage initiatives, promoting agility and work/life balance. A competitive compensation package , in line with your qualifications and experience. As an equal employment opportunity provider, Reach First makes all decisions of employment purely based on merit. Responsibilities: Serve as the primary point of contact for assigned clients, ensuring exceptional service delivery and a positive client experience throughout the customer lifecycle. Build, nurture, and maintain strong client relationships by understanding their business goals and aligning our solutions to support their success. Proactively manage client communications, addressing inquiries, resolving concerns, and providing timely support through email, phone, and virtual meetings. Monitor client engagement, adoption, and utilization of services to identify growth opportunities, optimize performance, and maximize value. Conduct regular business reviews and strategic check-ins with clients to assess satisfaction, discuss progress, and address evolving needs. Drive client retention and account growth by fostering long-term partnerships and identifying opportunities for upselling and cross-selling services. Continuously expand and strengthen the client community through engagement initiatives, relationship-building activities, and value-driven interactions. Collaborate closely with internal teams, including Sales, Marketing, Operations, and Product Development, to advocate for client needs and contribute to service improvements. Lead and support the onboarding process for new clients, ensuring a seamless transition, successful implementation, and early achievement of desired outcomes. Develop and deliver client training sess