Find Your Dream Career

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Position Overview Dandy is seeking an Enterprise Account Manager to oversee and grow relationships with our largest and most strategic customers — multi-location dental groups, DSOs, and key enterprise accounts. You will serve as the primary partner to executive and clinical leaders, driving value across their organizations through consultative engagement, data-driven insights, and expansion strategies. As the owner of a smaller, high-impact book of business, your primary goal is to increase average revenue per practice and retain the existing business by delivering exceptional customer experiences, identifying strategic growth opportunities, and aligning Dandy's solutions to enterprise-level business objectives. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure seamless execution and measurable results for our largest partners. Key Responsibilities Strategic Account Management Own a portfolio of Dandy's largest, most complex customers (multi-location groups and enterprise accounts). Develop and execute strategic account plans to drive retention, expansion, and customer satisfaction. Leverage data and performance metrics to identify trends, opportunities, and risks across your book of business. Serve as a trusted advisor to executive, clinical, and operational stakeholders, ensuring alignment between Dandy's offerings and customer goals. Commercial Growth Identify and execute on upsell, cross-sell, and expansion opportunities across locations and departments. Partner with enterprise procurement, operations, and finance teams to negotiate renewals and new commercial terms. Lead conversations around scaling scanner deployments, doctor activations, and adoption of new Dandy products and services. Customer Relationship Leadership Build and maintain executive-level relationships with key stakeholders at top accounts. Deliver strategic business reviews, performance insights, and partnership roadmaps to demonstrate ROI and strengthen collaboration. Anticipate customer needs and lead proactive initiatives to prevent churn and accelerate growth. Clinical & Operational Expertise Develop a deep understanding of dental group operations, digital workflows, and the evolving competitive landscape. Speak fluently in the language of clinicians and business operators to offer credible, tailored recommendations. Collaborate with Dandy's product and clinical teams to provide feedback that drives innovation and customer success. Cross-Functional Collaboration & Continuous Improvement Partner with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, and scaling. Contribute insights from enterprise accounts to influence product roadmap and operational improvements. Continuously experiment with engagement strategies, value frameworks, and communication approaches to enhance performance. Qualifications 5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally within the dental or healthcare technology industry. Proven success managing and growing large, complex, multi-location customer accounts . Strong commercial acumen with a track record of driving upsells, cross-sells, and renewals in enterprise environments. Exceptional communication and negotiation skills, with experience engaging executive stakeholders . Analytical and data-driven, with the ability to translate metrics into actionable insights. Comfortable navigating ambiguity, managing competing priorities, and influencing cross-functional teams. Highly motivated, performance-oriented, and passionate about improving the customer experience. Willingness to travel about 40% for key customer meetings, industry events, and company offsites. Req ID: J-1218 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests .

Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a GTM Engineer to sit at the intersection of Demand Generation and Revenue Operations — building, executing, and optimizing the systems that power our go-to-market motion. The ideal candidate is a builder with deep hands-on experience across Clay, Salesforce, and outbound automation platforms who brings strong B2B sales copywriting instincts alongside their technical skills. This is a highly visible role where your work will directly shape pipeline generation, account prioritization, and the scalability of Vultr's GTM engine across our cloud compute and AI infrastructure selling motions. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Own campaign execution end-to-end: Lead multi-channel GTM campaigns — including product launches, outbound plays, and ABM programs — across Salesforce, Lemlist, Salesloft, Email, LinkedIn Ads, Clay, and paid media platforms. Build and maintain audience architecture: Manage segmentation, targeting, and campaign design using Clay, ZoomInfo, CRM queries, and web scraping to create accurate and scalable targeting segments for both GPU and CPU motions. Engineer automated GTM workflows: Build and deploy automated workflows using Clay, Make.com , and n8n to streamline audience building, enrichment, lead routing, and scoring — integrating APIs across Salesforce, LinkedIn, ZoomInfo, and other GTM tools. Write the copy that powers AI-generated outbound: Craft the base-layer sales emails, launch messaging, and outbound frameworks that AI personalization is built on — including positioning, hooks, and CTAs across segmentation variants and multi-touch sequences. Maintain data quality and lead flow: Monitor and troubleshoot lead routing, enrichment syncs, and campaign data flow across Salesforce, Marketo, and enrichment systems. Own data hygiene, field accuracy, and proper attribution across every lead, contact, and account. Activate signal-driven targeting: Leverage intent and signal data from 6sense, ZoomInfo, and HG Insights within Clay to identify and prioritize high-potential accounts. Continuously refine ICP definitions and lead scoring models using real-time engagement data. Own attribution and pipeline reporting: Build and maintain standardized dashboards and reports segmented by campaign, channel, and opportunity. Connect campaign activity to leads, opportunities, and revenue with clear, consistent reporting. Align with sales on outbound execution: Partner with SDR and Sales Ops teams to deliver campaigns through Salesloft and ensure adoption, consistency, and alignment across the outbound workflow. Evaluate and implement emerging GTM tools: Research and assess new GTM and AI automation tools to improve outbound efficiency, personalization, and data accuracy — deploy AI-driven workflows that surface priority accounts and automate rep alerts. Document and scale everything you build: Develop and maintain playbooks, runbooks, and process maps to ensure workflows are repeatable, scalable, and transferable across the team. Qualifications 4–7 years in B2B Marketing Ops, RevOps, or Growth roles bridging systems, automation, and campaign execution. Proven success executing and optimizing demand generation and ABM programs across channels. Core platform experience: Salesforce, Clay, Make.com , n8n; outbound platforms including Instantly, Smartlead, Lemlist, Salesloft, Outreach; paid channels including LinkedIn Ads and Meta Ads. Data flow & attribution: Strong understanding of routing logic and attribution modeling in CRM-centric environments. B2B sales copywriting: Ability to write clear, compelling outbound email frameworks — hooks, positioning, CTAs, launch messaging — that serve as the foundation for AI-assisted personalization. Understands how tone, structure, and specificity affect deliverability and reply rates at volume. Builder mentality: Bias for action, curiosity for new tools, and a love for clean, scalable systems. AI & GTM experimentation: A passion for automation and experimentation — leveraging AI and data to make campaigns smarter, faster, and more impactful Compensation $120,000 - $140,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. The Director of Program Management, Global Events will lead the program management function within Kaseya's Global Events organization. This role owns how Kaseya's global event portfolio is planned, governed, resourced, and measured, turning strategy into an integrated, predictable, and scalable operating model across every region and event type. Reporting directly to the Vice President of Global Events, this leader will oversee the end-to-end program management of Kaseya's flagship conferences, regional events, executive experiences, customer and partner programs, sales kickoffs. The role leads a team of event program managers, sets the standards and tools they use, and connects Events with Marketing, Sales, Customer Success, Product, Finance, and Leadership, ensuring every program is delivered on time, on budget, and with measurable business impact. Key Responsibilities Portfolio Strategy & Planning Partner with the VP of Global Events to translate the global event strategy into an integrated annual and multi-year portfolio plan. Own the global events calendar, balancing business priorities, regional needs, budget, and team capacity. Lead event intake, business case review, and prioritization, ensuring every investment is tied to clear objectives such as pipeline, customer retention, and brand. Run portfolio planning and business reviews with senior stakeholders, recommending where to invest, scale, consolidate, or retire programs. Program Governance & Operating Model Build and lead the Events Program Management team, defining the frameworks, phase gates, and decision rights used to deliver every event. Create standardized playbooks, templates, timelines, RACI models, and run-of-show standards that scale across event types and regions. Establish a consistent planning cadence, including status reporting, risk reviews, and executive checkpoints, that gives leadership clear visibility across the portfolio. Drive continuous improvement through post-event retrospectives, lessons learned, and process optimization. Cross-Functional Program Leadership Lead complex, multi-workstream programs such as flagship conferences and global sales kickoffs, coordinating content, registration, marketing, sales, production, logistics, and executive involvement. Align stakeholders across Marketing, Sales, Product Marketing, Product, Finance, Legal, and regional teams on scope, timelines, and success criteria. Manage dependencies, critical paths, and scope changes across concurrent programs, escalating and resolving issues quickly. Serve as a trusted advisor to executive stakeholders, providing clear recommendations and tradeoffs. Budget, Resource & Vendor Management Own consolidated financial management for the global events portfolio, including multimillion-dollar budgeting, multi-currency forecasting, and variance reporting. Lead resource and capacity planning across the program management team, agencies, and freelance partners. Drive global sourcing strategy and lead negotiations with venues, agencies, production partners, and suppliers, using portfolio scale to improve value. Establish vendor performance standards, service levels, and scorecards to ensure exceptional delivery. Systems, Data & Reporting Own the events technology and tooling roadmap, including project management, registration, event platforms, and their integration with CRM and marketing automation. Define and track portfolio KPIs includes budget adherence, attendee satisfaction, pipeline contribution, revenue influence, and event ROI. Deliver executive dashboards and portfolio reporting with actionable recommendations. Use data and insights to improve planning accuracy, operational efficiency, and business outcomes. Team Leadership & Development Build, mentor, and lead a high-performing global team of event program managers. Define roles, career paths, and competency standards for event program management. Foster a culture of accountability, ownership, collaboration, and operational discipline. Develop talent through coaching, mentorship, succession planning, and professional development. Required Qualifications 10+ years of experience in event program management, event operations, or a related program management role, including 5+ years leading teams. 10+ Proven success managing a global portfolio of large-scale conferences, customer and partner events, executive programs, sales kickoffs, and trade shows across multiple regions. 10+ Demonstrated experience building or leading a PMO, or establishing program governance, standardized processes, and scalable operating models. 5+ Experience owning multimillion-dollar budgets, multi-currency forecasting, contract negotiations, and vendor partnerships. Preferred Qualifications Bachelor's degree in Business, Marketing, Communications, Event Management, or a related field. Experience within technology, cybersecurity, IT services, or high-growth organizations. Advanced proficiency with project and portfolio management tools (e.g., Smartsheet, Asana, Monday.com, Jira), event management platforms (e.g., Cvent), and CRM and marketing automation systems (e.g., Salesforce, Marketo, HubSpot). Strong knowledge of international event logistics, risk management, and compliance requirements. Exceptional program management skills, including planning, prioritization, dependency management, and risk mitigation across concurrent programs. Strong executive presence and the ability to influence stakeholders at all levels, often without direct authority. Experience leading distributed teams in fast-paced, growth-oriented environments. Ability to travel domestically and internationally as required Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

About Kustomer Kustomer is the AI-native customer experience platform that turns every interaction into a lasting relationship and a measurable business outcome. By unifying customer data, conversations and AI-native workflows into a single connected timeline, Kustomer helps teams cultivate customers, not tickets, resolving issues faster and delivering more personalized service across every channel. Today, Kustomer is the core platform for leading customer service brands like Sweetgreen, Starz, Vuori, Goldbelly and Cotopaxi. Founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, Kustomer raised nearly $200M in funding culminating in a Series E before being acquired by Meta in a deal that closed in 2022. In 2023, Kustomer's founders and original investors, Battery, Redpoint, and Boldstart Ventures, spun the company back out with a $60M investment as an independent, privately held business ready to focus more deeply on AI. In 2025, Norwest led our Series B, bringing our total funding to $90M. This momentum allowed Kustomer to double down on AI-native innovation and build a sharper roadmap for the future of customer experience. Our Krew is a remote-friendly team spread across the U.S. with hubs in NYC and London. We gather in person each year at our annual Kustomer Kick-Off event and always look for Krew members who are curious, collaborative, and ready to shape the future of Customer Experience. About the Role Kustomer's AI agent resolves routine questions, and our support partners handle the next layer of straightforward requests. This role handles what's left: complex, ambiguous technical issues across webhooks, APIs, workflows, integrations, and AI agent behavior. You'll be the final escalation point before Engineering. You'll also make Tier 1 and 2 stronger by turning each hard case into a runbook, a fix, or a product improvement. You'll be responsible for: Owning technical issues end to end, from reproduction through root cause and resolution, within defined SLAs Diagnosing failures in webhooks, REST API integrations, workflows, and automations using logs, payloads, and developer tools Troubleshooting AI agent behavior, such as misrouted or incorrect resolutions, knowledge gaps, and failed actions or integrations, and recommending configuration or knowledge fixes Escalating to Engineering with clear reproduction steps, evidence, and impact, and following through to resolution Identifying recurring issue patterns and partnering with Product and Engineering on fixes, tooling, and self-service improvements Writing runbooks, troubleshooting guides, and escalation playbooks for our AI agent and BPO partners Coaching and enabling Tier 1/2 and BPO team members on technical investigation Providing technical communication during critical incidents and for premier support accounts Joining the on-call rotation for critical events and premier support customers Handling sensitive customer data appropriately Required qualifications: 4+ years experience in technical support, developer support, or support engineering at a B2B SaaS company, including Tier 2/3 or escalation experience Hands-on experience debugging webhooks, REST APIs, and authentication, covering retries, rate limits, payload and schema issues, and idempotency Working proficiency in JavaScript/TypeScript and JSON, and comfort reading and writing API requests (Postman, curl, browser dev tools) Experience with workflow or automation platforms, such as rules engines, workflow builders, or iPaaS tools (Zapier, Workato) Strong written and verbal communication, including with developers and technical admins, and with Engineering during incidents Sound judgment on prioritization, severity, and when to escalate Strongly preferred: Experience supporting or configuring AI agents or LLM-based products (prompting, knowledge sources, actions and tools, evaluating outputs) Experience with logging and monitoring tools (Datadog, Sentry, Kibana) and basic SQL or Python for data investigation Experience with CRM or CX platforms (Kustomer, Zendesk, Salesforce, Shopify) and their integrations A track record of building tooling or automation that reduced ticket volume HIPAA Compliance All roles at Kustomer may involve handling sensitive personal data. Benefits Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks. Diversity & Inclusion at Kustomer Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Candidate Privacy Notice As a job applicant, you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information. Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.

Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced GPU Solutions Engineer to lead customers designing, implementing, and optimizing solutions on Vultr's GPU platform. This role partners closely with Direct Sales, Customer Success, Product Management, Engineering and Support Departments to bring AI, ML, GPU workloads to life. The ideal candidate is technically strong and highly collaborative. You have significant hands on experience in cloud infrastructure, networking, Kubernetes and modern GPU computing architectures. You are comfortable translating complex technical concepts into clear solutions, solving real-world challenges, guiding customers from initial design into production and collaborating internally and externally. This is a highly visible role in a high-growth technology company, which will require strong problem-solving skills, customer engagement, and the ability to operate independently in a fast-paced environment. You will directly influence customer adoption and the overall experience on Vultr's platform. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Engage collaboratively with customers to understand their objectives. Create innovative Solutions and Architectures to solve complex Customer use cases. Establish relationships within Customers independent of Account Executives. Educate customers on the value that Vultr provides and expand their horizons about the art of the possible. Participate in deep architectural discussions and design exercises to create world-class solutions at Vultr. Collaborate with Engineering and Product Management to deliver Voice of the Customer to guide Product and Feature development. Lead resolution of complex customer challenges. Partner with Marketing to create reference architectures, white papers, workshops, and demonstrations for internal and external uses. Travel 25% Qualifications Highly motivated / self-starter with a sense of ownership, willingness to learn, and desire to succeed. A collegial and collaborative approach working across Departments and Seniority levels within Vultr's Customers and Vultr. Skilled at influencing, guiding, and facilitating stakeholders and peers with decision making. Ability to articulate technical and business concepts to diverse stakeholders. Demonstrated willingness and ability to dig into unfamiliar territories to solve complex challenges. Experience with structured sales engagement models MEDDPIC, Sandler, BANT, etc. Expertise in the GPU ecosystem from GPU Hardware, Bare Metal and Virtualized Cloud Delivery, AL & ML frameworks and AI & ML Ops orchestration. Extensive knowledge of AI Models / Algorithms, Libraries, Compilers and Runtimes for diverse silicon ecosystems. GPU benchmarking and workload testing experience. Demonstrated experience with workload orchestration, Kubernetes and Slurm. System and Cluster level understanding of x86 server hardware architecture and Linux OS. Hands on with Infrastructure as Code methodologies including, Terraform, Ansible, etc. Networking experience, including knowledge of Infiniband, RoCE / UEC Ethernet, or other networking protocols. NCCL / RCCL performance optimization. High Performance Storage experience, knowledge of performant multi-user offerings including Open Source and COTS options. 5+ years of design, implementation, or consulting in applications and infrastructure experience 4+ years of Solution Engineering, Sales Engineering, Professional Services or Consulting experience 3+ year of experience deploying GPU-based AI, ML & Analytics solutions (e.g., for Training, Inference, Fine Tuning, Reinforcement Learning, Agentic Harnesses) Compensation $180,000 - $200,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. Position Summary Kaseya is seeking a proactive, highly organized, and business-minded Executive Assistant to support a senior executive. This individual will operate with a high degree of discretion, professionalism, and judgment, helping the executive maximize their time, focus, and impact across a fast-paced, high-growth organization. The ideal candidate is more than an administrative support professional. They are proactive, anticipate needs, understand business priorities, effectively manage competing demands, and ensure the executive is prepared for critical meetings, decisions, and commitments. They are comfortable operating independently, adapting to changing priorities, and building strong relationships with internal and external stakeholders. The successful candidate will leverage modern productivity tools, including artificial intelligence (AI), to enhance executive effectiveness, streamline administrative processes, improve information management, and increase efficiency. They should be comfortable incorporating AI into daily workflows to reduce manual effort, improve the quality of deliverables, and support effective decision-making. The Executive Assistant will work closely with senior leadership and key stakeholders and may support interactions with Kaseya's leadership team, Board members, investors, and other high-profile individuals. Experience supporting senior executives in a private equity-backed or high-growth technology organization is highly valued. Key Responsibilities Provide proactive administrative and operational support to a senior executive, managing priorities, time, information, and relationships. Manage a complex and dynamic executive calendar, ensuring time is aligned with business priorities and high-value activities. Anticipate scheduling conflicts, preparation requirements, information gaps, and follow-up needs before they become issues. Serve as a professional liaison between the executive and internal and external stakeholders, exercising sound judgment regarding priorities, access, and communication. Coordinate meeting logistics, agendas, pre-reads, presentations, briefing materials, and other preparation requirements. Organize executive leadership meetings, Board meetings, investor engagements, and other high-priority business activities, as applicable. Track key decisions, action items, and commitments, proactively following up with stakeholders to ensure accountability and completion. Coordinate domestic and international travel, including detailed itineraries, logistics, and last-minute changes. Draft, edit, and coordinate executive communications, presentations, and other business materials with professionalism and attention to detail. Leverage AI-powered tools to assist with meeting preparation, summarizing information, drafting communications, organizing notes, tracking action items, and streamlining administrative tasks. Identify opportunities to use AI and automation to reduce repetitive work, improve workflows, and increase productivity. Stay informed about emerging AI capabilities and productivity tools relevant to executive support. Use AI tools responsibly, maintaining confidentiality and following company policies regarding data security and approved technology. Handle confidential, sensitive, and business-critical information with exceptional discretion and judgment. Build strong working relationships across the organization and effectively coordinate with stakeholders at all levels. Support special projects and business initiatives by coordinating stakeholders, managing timelines, organizing information, and tracking deliverables. Identify opportunities to improve executive effectiveness, team communication, and administrative processes. Represent the executive with professionalism, responsiveness, and sound judgment in all interactions. Required Qualifications 5–8 years of experience as an Executive Assistant or in a similar administrative support role, preferably supporting senior leaders. Demonstrated experience supporting VP-level, C-suite, or other senior executives in a fast-paced organization. Proven ability to anticipate executive needs, manage competing priorities, and proactively drive follow-through. Strong organizational and time-management skills, with the ability to manage complex calendars, multiple stakeholders, and changing priorities. Experience using AI-powered tools or modern productivity technology to improve efficiency, streamline workflows, or enhance the quality of work. Familiarity with generative AI tools for meeting summaries, research, content creation, communication drafting, or administrative support. Ability to evaluate AI-generated content for accuracy and use AI tools responsibly while protecting confidential information. Excellent written and verbal communication skills, with the ability to interact professionally with executives, employees, and external stakeholders. Strong attention to detail, sound judgment, and the ability to handle sensitive information with discretion. Ability to work independently, take ownership of responsibilities, and make decisions without constant direction. Strong problem-solving skills and the ability to remain composed and effective in a fast-paced environment. Proficiency with Microsoft Office, Zoom, and other executive productivity and collaboration tools. Preferred Qualifications Experience supporting a C-suite executive or senior leader in a global organization. Experience in a private equity-backed organization or high-growth technology or SaaS company. Experience coordinating Board meetings, Board materials, investor meetings, or other executive-level engagements. Hands-on experience with AI-powered productivity tools, such as Microsoft Copilot, ChatGPT, or comparable generative AI platforms. Experience identifying opportunities to improve administrative processes through automation or technology. Experience supporting executives through organizational growth, transformation, or change. Experience working across multiple time zones and supporting globally distributed teams. Bachelor's degree or equivalent professional experience. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are hiring a Senior Product Manager to lead the strategy, development, and optimization of Dandy's practice-facing software as we expand internationally. In this role, you will own key software tools and workflows that empower dental practices to run their operations smoothly—including how they manage their account and interact with Dandy's core services. You will partner with engineering, design, finance, operations, sales, and customer service to build intuitive, scalable, and compliant software that delights practice owners and their teams. This is a high-impact role where you will balance exceptional user experience with operational excellence to support both our customers' success and Dandy's business expansion globally. What You'll Do Own the Practice Software Vision & Roadmap – Define and execute a multi-year strategy for Dandy's practice-facing tools, ensuring reliability, scalability, and seamless user experiences across daily operations. Deliver Seamless Practice Experiences – Build intuitive, transparent, and user-friendly software that simplifies complex tasks, earns customer trust, and reduces friction for practice staff. Collaborate Across Functions – Partner with engineering, product design, finance, legal, sales, and customer operations to align on product priorities, requirements, and execution. Ensure Accuracy & Compliance – Work with finance and legal to ensure financial and practice-facing systems meet tax, healthcare, regulatory, and audit standards across geographies. Optimize for Growth – Support flexible practice workflows, new revenue models, flexible payment options, and feature expansions into new markets. Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, practice management systems (PMS), tax engines, and external service providers. Leverage Data to Improve Systems – Track user engagement, product performance, and financial metrics to identify trends, eliminate friction, and drive strong business and customer outcomes. What We're Looking For 4+ years of product management experience, ideally building B2B SaaS or practice-facing software. Technical fluency—you can work closely with engineering on system architecture, APIs, data flows, and third-party integrations. Customer obsession—you deeply understand the daily lives of practice owners and office staff, advocate for their success, and design products that make their work easier. Cross-functional leadership—proven ability to manage complex stakeholder needs across business, technical, and operational teams. Strong analytical skills, with comfort working with performance metrics and operational data to diagnose problems and drive product decisions. High bias for action—you move quickly, navigate ambiguity, remove blockers, and deliver measurable value. Excellent communication skills, with a talent for translating complex user needs and technical requirements into clear, actionable product specs. Bonus Points For Experience building software in b2b, healthcare, dental, or practice management domains. Familiarity with payment gateways, ERP systems, billing platforms, or regulatory compliance frameworks. Experience building software to enable global expansion. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests .

Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Platform Engineer - Cloud Native to harden and scale the infrastructure powering Vultr's global cloud platform. The ideal candidate is a security-minded engineer with deep experience in Kubernetes, container runtimes, and infrastructure automation. This is a highly visible role in a high-growth technology company, which will require a strong background in systems engineering, a security-first mindset, and the ability to operate across the full stack. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Build and maintain production-grade automation using Ansible Terraform and Go Develop and enhance core services behind VKE VLB (HAProxy) VCR (Container Registry) and Inference Engage deeply with Kubernetes internals (scheduler kubelet controllers CRDs) Design implement and improve container runtime integrations (containerd runc OCI) Architect CI/CD improvements and deployment pipelines for large-scale systems Troubleshoot complex issues across networking load balancing containers and distributed systems Harden platform infrastructure through security best practices including vulnerability scanning container image signing admission controllers and secrets management Contribute directly to Vultr's open-source ecosystem (terraform provider crossplane vultr-cli govultr) Improve overall reliability observability and operability of cloud-native services Collaborate with product platform and infrastructure teams on feature delivery Qualifications 5+ years of experience in platform engineering, DevOps, or cloud infrastructure Strong experience with Kubernetes administration and internals including scheduler kubelet and CRDs Proficiency in Go and scripting languages (Python Bash) for automation and tooling Deep knowledge of container security including image scanning runtime isolation and admission control Experience with infrastructure-as-code tools (Terraform Ansible) and CI/CD pipeline design Familiarity with observability stack (Prometheus Grafana alerting) and incident response practices Excellent problem-solving skills across networking load balancing and distributed systems Compensation $125,000 - $135,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. Kaseya is a global leader in IT management and security software, helping businesses enhance their operations and safeguard their digital infrastructure. As part of our creative team, you'll help shape and elevate the Kaseya brand through design, working on a variety of projects that range from event branding to digital experiences. We're looking for a versatile Intermediate Designer who can bring fresh ideas to life across digital, print, and event design. You'll work closely with senior creatives, marketing teams, and stakeholders to create impactful visuals that support Kaseya's brand and business goals. Key Responsibilities: Design Execution: Create visually engaging designs for digital ads, social media, web, print materials, event branding, keynotes, and more. Collaboration: Work alongside cross-functional teams (marketing, product, events) to ensure your work supports broader marketing and business strategies. Collaborate with the Design Director to maintain consistency in creative direction. Brand Consistency: Uphold Kaseya's visual identity across all design deliverables, ensuring consistent application of brand guidelines across digital, print, and multimedia assets. Creative Problem Solving: Contribute innovative design solutions that address business needs and creatively solve design challenges across various media and formats. Quality Assurance: Ensure all design work is executed with attention to detail, aligning with Kaseya's high standards for quality, consistency, and brand integrity. Innovation & Trends: Stay informed of industry trends and incorporate new design techniques and tools to keep Kaseya's design aesthetic fresh and engaging. Key Qualifications: Experience: 4–6 years of experience in graphic design or a related field, with a strong portfolio that demonstrates experience across a variety of design disciplines, including digital, print, branding, and marketing collateral. Design Expertise: Proficiency in design principles, typography, color theory, and layout. Advanced skills in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, or similar. Attention to Detail: A meticulous approach to design, ensuring that all assets are polished, consistent, and aligned with Kaseya's standards. Collaboration: Strong communication skills and the ability to work effectively with cross-functional teams, providing thoughtful design solutions and feedback. Adaptability: Able to manage multiple projects simultaneously in a fast-paced environment while maintaining high-quality standards. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Dandy is hiring a Principal Product Manager to lead the strategy and development of our Crown and Bridge customer experiences. Today, our internal design team uses sophisticated first-party CAD software to design every crown. Your job is to bring the right parts of that process to the dentist, so they can influence the outcome with confidence. Reporting to the GM of Crown and Bridge, you will define and build experiences like interactive 3D design previews, live design reviews with our technicians, and real-time AI crown generation at the chairside, all in service of one goal: the perfect crown for fit, function, and aesthetics. What You'll Do Product development at Dandy is a collaborative, high-impact function. You'll serve as the connective tissue between design, engineering, operations, and business leadership to drive both strategy and execution. Drive the roadmap for your area. You'll ramp by working across Crown and Bridge, then own a defined scope, such as our bridge product, veneers, or a piece of the chairside ordering experience, and set its direction. Bridge internal and external. Build a deep understanding of how our design team works so you can translate a complex internal process into an experience that feels intuitive to a dentist. Lead cross-functionally. Align CAD Engineering, ML, UX Design, and Manufacturing so that what the doctor sees on screen is exactly what gets produced. Ground decisions in evidence. Run customer discovery, market research, and competitive analysis to shape the roadmap and surface new opportunities. Ship into a real operation. Manage the full lifecycle from idea through launch and iteration, knowing that every release lands in a live lab with real technicians, real production schedules, and real cases in flight. You'll plan rollouts, train teams, and adapt quickly when the physical world pushes back. Measure and refine. Combine quantitative data with qualitative insight to assess impact, communicate results, and adjust course. What We're Looking For We're looking for creative and curious product thinkers who can develop and grow a compelling vision for Dandy's products. We seek an experienced Senior or Principal Product Manager accustomed to working in a hyper-growth, customer obsessed organization. 6+ years of experience in product management, managing software products through the full lifecycle from MVP to general release and subsequent iterations Tech Driven Physical Product or Operational Experience: experience working with software experiences that influence real world movement or a physical product High Bias-to-Action: You thrive in hyper-growth environments and are comfortable moving from high-level strategy to "nitty-gritty" specs in the same afternoon. Clinical Empathy: You are obsessed with the end-user. You want to spend time in dental offices understanding how a doctor wants to interact with software experiences that ultimately get them the physical product they like. Bonus Points For Industry Context: Previous experience in Dental, MedTech, or other operationally complex, tech driven product. Req ID: J-125 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests .

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Strategic Account Executive – VIC & QLD (New Logo) Location: Melbourne or Brisbane (Field-based/Hybrid) Territory: Victoria & Queensland Travel: Regular monthly interstate travel, plus deal-driven customer visits About the Role As a Strategic Account Executive (VIC & QLD) , you will take ownership of an expansive, high-potential territory with a focus on hunting and securing net-new logo accounts . This is a field-based, strategic sales role designed for a proactive builder who thrive on opening new enterprise doors, navigating multi-stakeholder enterprise deals, and establishing foundational partnerships across key commercial and public sector. You won't be doing it alone. While the role demands an autonomous hunter's mindset, you will be backed by a strong bench of dedicated technical architects, business value consultants, marketing, and a leadership team that brings deep, proven experience selling Ping solutions into net-new environments. We set our reps up to win with realistic, market-tested quotas and a transparent, highly rewarding compensation plan built to maximise your earning potential as you scale. Key Responsibilities Drive New Business: Build and execute a territory strategy focused on acquiring strategic net-new enterprise logos across Victoria and Queensland. Lead Complex Sales Cycles: Direct multi-threaded enterprise sales engagements from pipeline generation through to commercial negotiation and closing. Articulate Business Value: Position our identity and security platforms to C-level executives (CIOs, CISOs, CDOs) and enterprise buying committees. Leverage Internal Ecosystems: Orchestrate pre-sales engineering, solution architects, professional services, and executive leadership to advance and de-risk critical deals. Co-Sell with Partners: Collaborate closely with global systems integrators, regional channel partners, and alliance ecosystems to uncover and co-deliver strategic opportunities. Accurate Pipeline Management: Maintain disciplined CRM hygiene and provide predictable, transparent forecasting to regional leadership. Customer-to-Product Loop: Act as the voice of the market, translating feedback from prospect interactions directly to our product, marketing, and engineering organizations. What We Are Looking For Enterprise Hunter Pedigree: Extensive, proven track record carrying and exceeding enterprise quota, specifically driven by net-new logo acquisition. Complex Deal Mastery: Documented success closing six and seven-figure transactions involving long, multi-stakeholder sales cycles. Executive Presence: Strong network and confidence engaging C-level stakeholders, translating technical capabilities into tangible business outcomes and risk mitigation. Methodology-Driven Execution: Formal grounding in structured value-selling and enterprise account planning frameworks (e.g., MEDDPICC, Challenger). Partner Acumen: Experience working alongside global and regional system integrators to identify, validate, and win joint pursuits. Location & Travel Flexibility: Based in either Melbourne or Brisbane , with willingness to travel interstate on a regular monthly basis and as required to drive high-impact customer interactions. What We Offer Uncapped Earning Potential: Highly competitive base salary, realistic quota design, and transparent commission structure. Experienced Leadership: Direct support from a local management team that has walked in your shoes and knows how to close new logo enterprise accounts in this market. Dedicated Deal Support: Comprehensive technical, marketing, and bid management resources to give you an unfair advantage on every pursuit. Flexible Work Culture: Autonomous, outcomes-focused environment balancing hybrid work with meaningful on-site customer and team engagement. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Rithum ™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Senior Client Success Manager , you are the primary relationship owner and strategic point of contact for a portfolio of strategic accounts. You lead clients through onboarding, business reviews, renewals, and growth, partnering with Sales, Legal, Product, Finance, and Support to ensure each client achieves measurable success with Rithum. You are accountable for client satisfaction, retention, and long-term value, and you coach less experienced Client Success Managers to raise the team's overall execution. At Rithum, all team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance. Responsibilities Client Relationship Ownership Own the relationship for a portfolio of strategic accounts across the full lifecycle, from onboarding through renewal and expansion Align to each client's business objectives, industry context, and success measures, and communicate progress and impact through regular business reviews Manage escalations with urgency and professionalism to maintain client trust Onboarding, Adoption & Account Health Lead onboarding and implementation with customized guidance and strategic alignment to ensure a strong start Monitor account health using data and client insights to identify risks early and develop mitigation plans Facilitate enablement sessions that improve product adoption and drive business outcomes Surface client feedback to internal teams and influence roadmap priorities Growth & Expansion Identify and nurture upsell and cross-sell opportunities aligned to each client's strategic goals and current usage Partner with Account Executives on account planning and expansion strategies, positioning new capabilities in the context of client needs and competitive pressures Support growth plans that help clients realize additional value from their investment in Rithum Renewals Management Own and execute the renewal process for each account with accuracy and timeliness, aligned to client expectations Collaborate with Sales, Legal, and Finance on contract terms, packaging, pricing, and approvals Forecast renewal likelihood early and engage proactively to address risks Team Mentorship Coach and mentor less experienced Client Success Managers to support team growth and consistency Qualifications Minimum Qualifications 3+ years of experience in client success, renewals, or account management in a B2B SaaS environment Demonstrated ability to support strategic accounts with broad, complex stakeholder landscapes, high expectations for partnership, and significant revenue potential Strong executive presence and experience managing escalations and high-stakes conversations with senior client stakeholders Strong verbal and written communication skills, including the ability to engage and influence client stakeholders at multiple levels Contract management and renewal experience, partnering with procurement or legal stakeholders; familiarity with strategic account planning and enterprise procurement or legal processes Excellent organizational skills and the ability to manage multiple priorities effectively High proficiency with Salesforce or equivalent tools to manage account workflows and maintain data accuracy Prior eCommerce or eCommerce SaaS experience Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making. Preferred Qualifications 5+ years of progressive experience in client-facing roles, with a demonstrated growth path to increasingly complex and strategic accounts Bachelor's degree in the applicable discipline or related field preferred Experience supporting client enablement and training, and using data-driven insights to guide decisions Proficiency with Client Success platforms (e.g., Gainsight) and the ability to leverage client data (NPS, CSAT, adoption metrics) to manage risk and drive impact Travel Required Up to 10% What it's like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $80,000-$130,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual base salary. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form . Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.