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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: As a Senior Data Scientist at Hims & Hers, you are a core driver of technical execution and innovation within our data organization. You take complex business challenges and translate them into robust, scalable data products and machine learning models. You will be trusted to operate with high autonomy, owning your projects from the initial exploratory analysis through to production deployment. In this role, you will work closely with Product, Engineering, and Business stakeholders to deliver solutions that optimize our operations, refine our marketing efforts, and enhance the customer experience. You will not only build powerful models but also help uphold the engineering rigor and standards of our data team. You Will: Build from Scratch: Thrive in a 0-to-1 environment. You are comfortable rolling up your sleeves to write complex SQL, engineer your own features, and deploy baseline models (heuristics or simple ML) quickly to prove value before iterating toward complex solutions. End-to-End Execution: Own the complete model lifecycle, from data extraction and feature engineering to deployment, A/B testing, and ongoing performance monitoring. Cross-Functional Collaboration: Partner closely with Engineering, Product, and Finance teams to define technical requirements and translate model outputs into clear, actionable business insights. Uphold Technical Standards: Write clean, modular, and production-ready code. Actively participate in peer code reviews and contribute to the team's technical best practices. Drive Project Delivery: Navigate technical ambiguity within your domain, breaking down complex project requirements into manageable, executable milestones. Team Mentorship: Provide technical guidance and support to junior data scientists and analysts, helping them troubleshoot roadblocks and adopt best practices. Experience & Skills: 5+ years of applied experience in Data Science or ML Engineering, with a track record of delivering production-ready models that drive measurable business value. Technical Proficiency: Strong expertise in Python and SQL. Deep familiarity with the Python data stack (pandas, NumPy, scikit-learn) and standard ML frameworks (such as PyTorch, XGBoost, or LightGBM). Engineering Rigor: Proven ability to build for production. Experience working in cloud-based environments (AWS or GCP) and familiarity with CI/CD workflows, version control (Git), and ML Ops principles. Analytical Problem Solving: Strong ability to connect technical metrics to business outcomes. You know how to choose the right algorithm for the right problem rather than just the most complex one. Communication: Excellent ability to explain technical concepts, model limitations, and analytical findings to non-technical stakeholders. Education: BS, MS, or equivalent experience in a quantitative field (Data Science, Statistics, Economics, CS, Applied Math, etc.). Preferred Qualifications: 0-to-1 Execution: Experience taking the very first machine learning models in an organization from exploratory notebooks to reliable, automated production pipelines. Advanced Business ML (Experience in 1-2 of the following): Customer Behavior & Propensity Modeling: Building predictive models for churn, propensity-to-buy, lead scoring, or lifetime value (LTV) to directly drive targeted marketing and product interventions. Applied Forecasting: Time-series forecasting, anomaly detection, or handling non-stationary data for demand or revenue planning. Optimization: Building engines for marketing spend, inventory management, or resource allocation. Causal Inference: Designing robust experiments (e.g., quasi-experiments, difference- Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

Job Title: Community Strategy Manager - Hawaii Department: Customer Success About the Role : The Community Strategy Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our community strategy is consistently executed across Customer Success and Sales by standardizing processes, managing escalation tracking in Salesforce, and coordinating with RevOps and Analytics to capture the right data. By supporting and tracking customer escalations, the Community Strategy Manager demonstrates the measurable effectiveness of escalation campaigns and adoption efforts. This role sits at the intersection of process design, analytics, and consultative enablement. You'll ensure internal teams have the tools, insights, and frameworks needed to engage partners, resolve escalations, and drive adoption at scale. By connecting community strategy with data and performance measurement, you'll help demonstrate the effectiveness of our engagement efforts both internally and with customers. What You'll Do : Internal Enablement Serve as a consultative partner to Customer Success Managers, supporting escalation reviews and building network engagement plans for new and priority customers. Collaborate with Sales and Implementation teams to align on customer onboarding and embed community processes early. Retention & Engagement Drive retention across assigned customer accounts. Actively partner with community-based organizations to strengthen relationships and address shared goals. Collaborate closely with Marketing and Revenue Operations teams to align strategies and ensure community-focused objectives are met. Foster meaningful connections that enhance customer and community outcomes. Operational Process Maintain SOPs, playbooks, and triage processes for consistent handling of community escalations. Facilitate weekly escalation review meetings and track follow-up actions across teams. Analytics & Insights Track, and report escalation campaign metrics in Salesforce. Monitor adoption, network health, and partner engagement data, for key customers and geographies, as needed Manage customer surveys following escalations to measure satisfaction and demonstrate effectiveness of resolution efforts. Be innovative & think outside the box when it comes to developing new models that drive user adoption Communication and Events Work with Marketing on Community-facing materials Support Community-focused Marketing events. You're a great fit for this role if : 3+ years of experience in customer success, community engagement, implementation, account management, public health, human services, social services, or a related customer-facing role. Experience working with state or local government agencies, community-based organizations (CBOs), nonprofits, healthcare organizations, or other organizations serving vulnerable populations. Demonstrated success building relationships across multiple stakeholder groups, including customers, community partners, government agencies, or cross-functional internal teams. Experience managing complex projects or programs that require coordination across multiple organizations, competing priorities, and changing timelines. Strong analytical and operational skills with experience using data to measure outcomes, identify opportunities, and improve processes. Experience documenting processes, developing playbooks or standard operating procedures, or driving operational consistency across teams. Experience using CRM or case management platforms (Salesforce preferred) and comfort learning new technology platforms. Comfortable working in a fast-paced, evolving environment where processes, priorities, and customer needs continue to develop. Our Mission: Unite Us ' mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us' national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions : This position is remote, U.S. based. Candidates must live in the state of Hawaii to be considered. This position may require 30-50% travel The target pay range for this role is: $75,000-$85,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role: Branch helps millions of workers get paid faster and manage their money better. Our team is responsible for the data that drives many critical processes at Branch, including money movement, automated fraud response, and client reporting. We're looking for a Data Engineer to join our Data Engineering team. In this role, you'll work with other engineers and stakeholders to build and maintain the pipelines that power the rest of Branch. You'll deliver new pipelines and build the underlying components (hooks, utilities, internal libraries) that future pipelines will be built from. This is a great role for someone with a few years of data engineering experience who's ready to grow into more end-to-end ownership. Our team is small, high-trust, and values clarity, maintainability, and getting the details right. What You'll Do: Build and maintain data pipelines that other teams and customers rely on Integrate with internal and external APIs to send and receive data Orchestrate and automate workflows using Airflow on Kubernetes Implement unit tests, monitoring, and alerting to ensure data reliability Improve the observability and efficiency of existing pipelines Monitor production pipelines, debug issues, and document root causes Work with stakeholders to clarify requirements and validate assumptions Contribute to design discussions and surface functional gaps early What We're Looking For: Required 3+ years of Data Engineering experience 3+ years of Airflow experience Proficiency in Python and SQL Working knowledge of our existing tech stack: Snowflake, Airflow, DBT, GCP BS in Computer Science or related field Nice to Have Experience in fintech, payments, or a related industry Experience with managing Airflow Compensation: The base salary range for this role is $135-145k. The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc. Location: This position is classified as REMOTE within the United States of America. We are unable to hire candidates located outside of the domestic U.S. Benefits: Market-leading medical, dental, and vision insurance Stock options Free Premium-Tier Origin Financial Wellness subscription Monthly home-office stipend 401k (TransAmerica) 12-weeks paid parental leave for birthing and non-birthing parents Flexible time off + sick and safe time 11 paid company holidays Branch@Branch Same Day Pay Option Identity Verification As part of our application process, you'll receive a separate email from Greenhouse shortly containing a unique identity verification link. This step, powered by Persona, helps us confirm applicant identities and keep our hiring process secure for everyone. Upon identity verification, all biometric data is deleted. If you need support completing this application, please reach out to Careers@branchapp.com Working at Branch A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this video ! Our collaborative spirit has helped us become an award-winning FinTech company, with Branch's innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others. Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Must be currently authorized to work in the USA without sponsorship or transfer. No third-parties, please. View how Branch collects your personal data here .

About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position: The Sr. Engineer – Commissioning is responsible for directing and/or supporting planning, coordinating, and executing all commissioning activities associated with mission-critical data center projects. This role ensures that mechanical, electrical, plumbing (MEP), controls, and security are designed, installed, tested, and operated in accordance with project requirements and industry best practices. The Sr. Engineer - Commissioning supports the Sr. Director of Commissioning and works closely with design teams, general contractors, trade partners, equipment vendors, commissioning agents, and operations personnel to deliver fully functional facilities ready for turnover. The ideal candidate has direct commissioning experience in mission-critical environments, with a strong understanding of electrical distribution systems, backup power generation, UPS systems, multiple cooling systems, BMS/EPMS controls, and liquid cooled systems. This individual must be comfortable working in a fast-paced construction environment while maintaining a strong focus on safety, quality, schedule, details, and operational readiness. What you do daily: Develop, with the Sr. Director of Commissioning, commissioning standards for the company to apply to all future projects. Support in the development in commissioning plans on a per project basis. Support and/or lead commissioning activities for projects from pre-design through turnover and occupancy, including L1 activities as required, and L2 through L5. Coordinate commissioning schedules with project managers, contractors, vendors, and commissioning agents to support overall project milestones. Assist in managing the OFCI vendor equipment delivery schedules to align with construction and commissioning requirements. Review and approve commissioning scripts developed by the commissioning agent for projects Review design documents, equipment submittals, and sequences of operation to ensure systems can be tested and commissioned effectively. Track commissioning progress and maintain commissioning logs, issue lists, deficiency reports, and turnover documentation. Attend factory witness testing (FWT) where required Facilitate site acceptance testing (SAT) for all equipment. Verify installation, pre-energization and startup of electrical, mechanical, controls, security and life-safety systems in accordance with project requirements. Participate in commissioning meetings and provide regular status updates to project leadership and stakeholders. Coordinate functional performance testing of UPS systems, generators, switchgear, chillers, fan walls, split systems, CRAHs/CRACs, BMS, EPMS, and other critical systems. Support integrated systems testing. Manage resolution of commissioning issues by working with design consultants, contractors, vendors, and commissioning agent. Support operational readiness by coordinating training, turnover documentation, SOP/MOP/EOP reviews, and final acceptance activities. What Makes You a Good Fit: Bachelor's degree in Architecture, Engineering, Construction Management or related field from an accredited University. Equivalent technical experience considered. 3 to 5 years of commissioning experience supporting mission-critical and/or data center projects. Working knowledge of electrical distribution systems including utility service, switchgear, transformers, generators, ATSs, UPS systems, and PDUs. Experience commissioning mechanical systems such as chillers, cooling towers, dry coolers, fan walls, CRAHs, CRACs, pumps, and associated controls. Familiarity with Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), and integrated controls platforms. Understanding of commissioning processes including QAQC, start-up and energization, pre-functional testing, functional performance testing, integrated systems testing, and turnover procedures. Experience reviewing mechanical, electrical, process flow, and control system drawings and specifications. Ability to review, develop, execute, and document commissioning plans, scripts, procedures, and test reports. Strong coordination skills with experience working alongside owners, architects, engineers, contractors, vendors, and commissioning agenst. Knowledge of mission-critical operational requirements, redundancy concepts, and reliability standards (N, N+1, 2N, and concurrently maintainable designs). Familiarity with industry standards such as ASHRAE commissioning guidelines, NFPA requirements, and Uptime Institute principles is preferred. Excellent communication, organization, problem-solving, and leadership skills with the ability to manage multiple priorities simultaneously. Willingness to travel domestically in the US and Canada to support project and team needs. Valid driver's license and reliable transportation. Preferred Certifications Certified Commissioning Professional (CCP) Certified Commissioning Authority (CxA) ASHRAE Commissioning Professional (BCxP) Data Center Certified Associate (DCCA) or equivalent mission-critical training OSHA 10 or OSHA 30 Certification Certified Building Commissioning Professional (CBCP) Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Compensation Benefits: We offer a competitive benefit package for full-time employees that includes: Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non-accrued PTO Short- and Long-Term Disability Company paid holidays 401k Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for an annual bonus. Additional Information NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at recruiting@cologix.com or call 720-940-2551. The California Consumer Privacy Act ("CCPA") creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers' personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/ . Cologix' data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix's commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone's responsibility. Cologix employees are responsible for: • Understanding and following Cologix's information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. • Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). • Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non-conformities to the appropriate teams. • Actively participating in Cologix's efforts to maintain and improve information security and environmental performance.

At ClickUp , we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. Curious to see ClickUp Brain in action? Skip the JD below and check out the artifact here . ClickUp is redefining the future of work with AI and our TA team is at the center of that mission. We're evolving how we hire, building toward a future where AI takes on more of the heavy lifting so our recruiters can invest more deeply in what matters most: a genuinely human experience. There's lot of work to be done and we want someone excited to help us build this. We're betting that as we build more with AI, the human touch becomes increasingly important. That's why we want this leader based in New England to scale our Boston GTM hub with the kind of magic that only happens in person: hosting events, building talent community, and developing the relationships that make every GTM seller in Boston know our name before they're even looking. You're a player-coach who still loves the craft and is ready to multiply it. In this Manager, Talent Acquisition role you lead a pod of recruiters, carry your own req load of quota-carrying GTM roles, and own hiring for a major slice of our sales org across multiple hiring managers and regions all while building the future with AI. As a function we've been focused on thinking big, building small, shipping fast. We want YOU to lead from the front and accelerate that for your pod, measuring what ships, not how many agents you launched. The Role: Lead and coach your team. Run 1:1s, pipeline reviews, real-time feedback, own performance and career conversations, and set the bar on quality, speed, partnership, and candidate experience. Be a player coach. Carry your own load of quota-carrying GTM roles at every level, intake to close. Your team learns the standard by watching how you operate. Build for where we're going. Bring an AI-forward working style to your pod and solve for the future of recruiting, not stretching today's processes. Build in public, wins and failures. Make Boston ClickUp's GTM talent hub. Write the talent community playbook, let agents supercharge outreach and planning, then show up in person through dinners, meetups, and brand activations. Be a true partner. Deeply understand the partners you support so you can be a proactive, solutions forward partner. Be the first stop for sales leaders and cross-functional partners when problems come up, with a proactive point of view on talent, territories, and competitors. Run your pod on data. Own reporting and forecasting, know your funnel math cold, and be the source of truth for your pod's pipeline. Qualifications: Deep track record hiring quota-carrying sales and GTM roles in high-growth SaaS, including high-complexity searches. Experience leading or managing recruiters while carrying your own reqs in a fast paced, ambiguous environment. AI builder and evangelist. AI is part of how you work every day, and you've built agents, skills, and workflows your team actually adopted. Strong GTM network (bonus for New England) and a track record building talent communities or events that generate pipeline. Trusted partner to sales leaders and cross-functional partners who runs a flawless hiring process today while planning for what's next. Strong data fluency, complex negotiation and pre-IPO equity expertise, and flawless ATS hygiene. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @ clickup.com email or through our official careers portal on clickup.com . We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . As Hims & Hers continues to expand how we use software, AI, and machine learning across our healthcare platform, we are looking for a Senior Manager, Global Regulatory Affairs (AI/ML) to lead regulatory strategy for these rapidly evolving areas. This role, you will own global regulatory strategy for software, AI/ML-enabled products, and cybersecurity requirements, helping teams understand what is possible, where regulatory risk exists, and how we can responsibly bring new capabilities to market. You will work closely with Product, Engineering, Clinical, Quality, and Legal teams to shape product strategy early, navigate complex regulatory questions, and create practical paths forward. This is a highly cross-functional role for someone who combines deep regulatory expertise with strong judgment and business instincts. You are comfortable working in areas where regulation and technology are evolving quickly, can make complex topics simple, and know how to balance speed, innovation, and risk. You thrive in ambiguity and can move between setting strategy and getting into the details when needed. You Will Own global regulatory strategy for software and AI/ML-enabled products across US and international markets, developing practical pathways that enable Hims & Hers to move quickly while balancing patient, product, and business risk Serve as a trusted regulatory partner across Product, Engineering, Clinical, Quality, and Legal teams to shape strategy early, navigate ambiguity, and bring clear, actionable points of view to high-priority initiatives Advise teams on emerging AI/ML, digital health, and cybersecurity requirements and translate regulatory changes into clear implications and recommendations for the business Build scalable regulatory and governance frameworks for AI/ML product changes, ongoing algorithm monitoring and evolution, software lifecycle requirements, and cybersecurity Identify regulatory risks and opportunities early and help teams make thoughtful decisions when the path forward is not obvious Proactively monitor global regulatory developments to position the business for upcoming changes affecting tech, products, or growth strategy—including championing policies that enable future offerings. Bring deep subject matter expertise while making complex regulatory requirements understandable and actionable for teams across Hims & Hers You Have 12+ years in Regulatory Affairs with dedicated depth in digital health and AI/ML. Direct experience engaging the FDA and international regulatory authorities on complex software and AI/ML products. Deep knowledge of global regulatory frameworks and standards governing AI/ML, software lifecycle, risk management, quality systems, and cybersecurity. Ability to evaluate risk, make decisions with imperfect information, and translate evolving requirements into clear, practical business recommendations. Demonstrated capability to influence Product, Engineering, Clinical, Quality, Legal, and executive stakeholders, making technical regulatory concepts accessible across teams. Strong ownership with comfort moving between strategy and hands-on execution in a fast-paced environment. BSc or MSc in Biomedical Engineering, Computer Science, Data Science, Software Engineering, or a related field required; advanced degree (MS, PhD, JD) or RAC valued. You Have 12+ years in Regulatory Affairs with dedicated depth in digital health and AI/ML. Direct experience engaging the FDA and international regulatory authorities on complex software and AI/ML products. Deep knowledge of global regulatory frameworks and standards governing AI/ML, software lifecycle, risk management, quality systems, and cybersecurity. Ability to evaluate risk, make decisions with imperfect information, and translate evolving requirements into clear, practical business recommendations. Demonstrated capability to influence Product, Engineering, Clinical, Quality, Legal, and executive stakeholders, making technical regulatory concepts accessible across teams. Strong ownership with comfort moving between strategy and hands-on execution in a fast-paced environment. BSc or MSc in Biomedical Engineering, Computer Science, Data Science, Software Engineering, or a related field required; advanced degree (MS, PhD, JD) or RAC valued. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

Job Title: Customer Success Executive - Florida Department: Customer Success About the Role : As a Customer Success Executive, you'll own retention and growth for a portfolio of complex, high-value accounts. You'll independently initiate and own relationships across an organization — including most executive stakeholders — and lead value-based account strategy and execution, proactively aligning stakeholders on forward plans that drive measurable impact and expansion. Operating with high autonomy, you'll design solutions for complex use cases, translate customer needs into actionable product feedback, and solve ambiguous, cross-functional problems that span systems and workflows. You'll own value realization strategy aligned to customer financial and strategic priorities, lead retention strategy for complex accounts, and drive expansion through renewals — positioning Unite Us as a strategic partner. What You'll Do : Own Account Strategy, Relationships & Retention Own value-based account strategy and execution, proactively aligning stakeholders on forward plans and optimization opportunities that drive significant account impact and/or expansion. Own relationships across the customer's organization, including most executive stakeholders; independently initiate and deepen executive connections. Lead retention strategy for complex accounts, aligning executive stakeholders and driving mitigation of at-risk accounts. Own renewals and drive expansion aligned to customer outcomes; position Unite Us as a strategic partner to unlock growth. Design Solutions & Drive Value Realization Design solutions for complex use cases, translating customer needs into actionable product feedback; influence stakeholders to commit to workflows and policies that drive sustained adoption. Own value realization strategy aligned to customer strategic and financial priorities. Synthesize platform and outcomes data into outcome-driven narratives; deliver QBRs/EBRs and executive readouts that connect investment to results. Solve Cross-Functional Problems & Champion Voice of Customer Solve ambiguous, cross-functional problems impacting customer systems and workflows; drive aligned solutions across teams and stakeholders with minimal escalation. Drive alignment across multiple internal teams (Product, Community, Operations, Marketing, Support) to achieve account strategy and deliver on success plans without formal people management. Advocate for customer needs internally; drive action based on customer insights across teams along the customer journey. Lead & Mentor Lead team initiatives and contribute to best practices and playbooks. Mentor junior team members and support onboarding. You're a great fit for this role if : 5-7 years of professional work experience suggested 5+ years of customer success, account management, or directly related work experience preferred Demonstrated experience in managing a book of business and complex, high-value accounts Experience creating and sustaining large, complex strategic partnerships Demonstrated success with renewals and retention opportunities Our Mission: Unite Us' mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us' national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions : This position is remote, U.S. based. Candidates must live in or around the state of Florida to be considered. This position may require 30% travel The target base pay range for this role is: $110,000-$140,000. This role is eligible for variable compensation. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

At ClickUp , we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. We're looking for an Engineering Manager to lead a product engineering team at ClickUp. This is an open team placement role: you'll join a product team based on your strengths and our business priorities, rather than being hired into a single predefined product area. Across teams, the mandate is the same: build a strong team, ship useful product improvements, and take ownership of the quality and reliability of what you deliver. Engineering Managers at ClickUp are hands-on. You'll lead from the front: reading and reviewing code daily, debugging production issues alongside your team, prototyping when it unblocks a decision, and shipping code yourself when the team needs it. Your technical credibility is how you earn trust, set the bar, and make good calls quickly. You'll also own people management, delivery, and team execution. Working closely with product, design, and technical leads, you'll turn customer problems into clear priorities and achievable milestones. You'll develop engineers, make trade-offs explicit, and keep work moving without letting quality or maintainability become someone else's problem. You'll also run an AI-native team . We structure work so AI agents can read it, route it, roll it up, and report on it. Progress and team health should be visible from real signals, with reporting available self-serve rather than dependent on status meetings. We want a manager who has used AI to remove busywork and improve how a team builds, and who can help engineers use it responsibly across planning, implementation, testing, and operations. Responsibilities Lead and develop a product engineering team. Own hiring, onboarding, mentorship, performance, and career growth, and build a team where expectations are clear and feedback is direct. Own delivery from planning through release and follow-through. Break work into clear milestones, manage dependencies, surface risks early, and make realistic commitments. Set priorities with product, design, and engineering leadership. Connect engineering work to customer needs and business outcomes, and make deliberate trade-offs between new features, reliability, and technical debt. Lead from the front technically. Stay close to the codebase: review PRs, dig into production issues, write code and prototypes when it unblocks the team, and know your systems well enough to spot risk before it ships. Drive architecture and implementation decisions with your technical leads and senior engineers. Bring real depth to design discussions, challenge assumptions with specifics, and make the call when the team is stuck. Run an AI-native team. Use AI tools and agentic workflows to improve planning, development, testing, triage, and reporting, while maintaining clear ownership and human review where it matters. Uphold a high engineering bar across design and code review, automated testing, performance, security, and maintainability. Build quality into delivery rather than treating it as a final checkpoint. Own the operational health of your team's product area. Establish appropriate monitoring, safe rollout practices, incident response, and on-call ownership, and turn production issues into lasting improvements. Collaborate across product teams and shared platform teams to resolve dependencies and deliver coherent customer experiences. Keep priorities, progress, risks, and decisions visible. Use evidence to improve team execution and product outcomes, rather than optimizing for activity counts. Requirements 6+ years of professional software engineering experience building production software, including substantial time as a hands-on senior engineer, with 2+ years managing an engineering team. You still code. You're comfortable working in a modern production codebase (TypeScript, Node.js, React, or similar), reviewing PRs with substance, and debugging across the stack. A track record of delivering customer-facing SaaS products or services, with ownership extending beyond launch to reliability, maintenance, and customer outcomes. Experience hiring, coaching, and developing engineers, including giving direct feedback, managing performance, and supporting career growth. Deep technical judgment. You can lead architecture discussions, evaluate trade-offs from first-hand experience, and hold a high engineering bar because you know what good looks like in the code. Experience partnering closely with product and design to define priorities, scope work, and deliver against clear milestones. A demonstrated ability to use AI tools and agentic workflows to improve engineering work and reduce manual coordination, with attention to correctness, security, and review. Comfort working through ambiguity, learning unfamiliar product areas, and making decisions with incomplete information. Clear communication and effective cross-functional collaboration. You make ownership, trade-offs, risks, and next steps easy to understand. Daily fluency with AI tools in your own workflow. Preferred Qualifications Recent, meaningful code contributions as a manager: features, fixes, tooling, or prototypes you shipped yourself. Experience managing engineers across frontend and backend, or leading delivery across multiple technical disciplines. Experience building and operating software at scale, including performance, reliability, safe migrations, and incident management. Experience in a fast-moving product organization, balancing customer-facing delivery with platform improvements and technical debt. Experience introducing AI-native or agent-driven workflows to an engineering team, with measurable improvements in quality or execution. Experience building collaboration, productivity, or workflow software, or products used by both individual users and enterprise customers. Experience leading distributed teams across time zones. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @ clickup.com email or through our official careers portal on clickup.com . We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role We're looking for a Sr. Director of Machine Learning to lead the teams building the AI services at the core of the Hims & Hers experience. This leader owns the applied side of our AI portfolio: the LLM-powered services that handle clinical intake, provider support, personalization, and operational workflows, as well as the in-house deep learning models that drive recommendations and predictions where accuracy and clinical soundness matter most. This is a builder's leadership role. You'll set the technical direction for how we turn foundation models and custom models into dependable production services, grow a team of ML modelers and ML production engineers, and partner with our ML platform and evaluation organization to make sure what we ship is measurable, safe, and continuously improving. You will: Lead and grow ML engineers, applied scientists, and ML production engineers building AI services end to end — from problem framing through production operation. Own the strategy for how we build on top of frontier LLMs: prompt and context design, retrieval, tool and function calling, agentic workflows, structured output reliability, fallback and degradation behavior, latency and cost management. Drive the design of the harnesses and glue around LLM calls — orchestration, validation, guardrails, deterministic scaffolding — so probabilistic components produce dependable, auditable outputs inside product and clinical workflows. Direct development of in-house deep learning and classical ML models where a custom model outperforms a general-purpose one, including clinical and recommendation use cases such as medication and treatment-plan recommendations surfaced to providers. Set the bar for how AI services are productionized: SLOs for accuracy, latency and cost, graceful failure, rollout strategy, and clear ownership of production behavior. Make build-versus-fine-tune-versus-prompt decisions deliberately, and revisit them as model capabilities and pricing shift. Partner with Clinical and Medical Affairs to ensure clinically-facing models are developed with appropriate oversight, validation, and human-in-the-loop design; ensure providers stay in control of clinical decisions. Partner closely with the ML infrastructure and evaluation team members to define evaluation criteria, feedback loops, and annotation needs for every service your team ships — and to hold your team accountable to the resulting metrics. Work with Product, Data Science, Engineering, Security, Legal, and Compliance to translate ambiguous business and clinical problems into scoped, high-leverage ML work. Establish engineering and scientific standards across the team: experiment design, model documentation, reproducibility, code quality, and responsible AI practices. Build the team's hiring, leveling, and mentorship practices; develop senior individual contributors and managers. Act as a senior technical voice in the AI organization, shaping multi-year roadmap and investment decisions and representing AI strategy to executive leadership. You have: 14+ years of experience in machine learning and software engineering, including 8+ years leading ML teams and experience managing managers or senior tech leads. A track record of shipping ML-powered products to production at scale — not just prototypes or research — and owning them operationally over time. Depth in understanding modern LLM application development: RAG, prompt engineering, fine-tuning and adaptation, evaluation, agent and tool-calling architectures, and the practical limits of each. Real experience training and deploying deep learning models (recommendation, ranking, classification, or sequence models) where model quality directly affects user or business outcomes. Strong software architecture judgment — you can reason about service boundaries, data flow, failure modes, and cost as fluently as you can about model architecture. Experience balancing model quality against latency, cost, and operational complexity, and making those tradeoffs legible to non-technical partners. Comfort operating with ambiguity: taking a vague, high-value problem and turning it into a shipped system with measurable impact. Excellent communication skills, with the ability to influence peers, executives, and clinical stakeholders. Bonus: experience in healthcare, digital health, or another regulated domain or with safety-critical ML systems. Bonus: experience with clinical decision support, clinical NLP, or ML systems where a human expert is the end user. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We are seeking an experienced and dynamic leader to build ElevenLabs' public sector business across Australia. The Public Sector Partnerships Manager will identify and build relationships with government institutions across Australia, bridging the gap between government and our GTM team to drive adoption of ElevenLabs' products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives. In this role, you will: Drive government adoption and revenue (primary) Identify government partnership opportunities across Australia — from healthcare and education to transport, federal agencies, and other public sector entities — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs' products. Build and maintain a wide network of relationships across Australian government institutions — spanning federal departments, agencies, and state and territory governments — not limited to regulatory or policy counterparts. Promote government adoption of ElevenLabs products and services in partnership with the GTM team. Build strategic partnerships (secondary) Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups. Represent ElevenLabs at conferences and industry events, advancing the company's public policy goals. Monitor and advise on policy (tertiary) Lead ElevenLabs engagement with government bodies and officials across Australia, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights. Monitor, analyze, and advise on emerging regulations impacting the company. Support the development of internal policies by our Legal, Safety, Security, and other teams. Provide strategic counsel to company leadership on regional policy trends and their business implications. Define and implement policy campaigns and impact initiatives that advance company objectives. Who you are: You're genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role. You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products. You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business. You're comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly. You bring a proactive, solution-oriented approach to each project, focused on moving the business forward. What you bring: Primary requirements 15+ years' experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles. A wide, current network of contacts across Australian government institutions — spanning federal departments, agencies, and state and territory governments, including in healthcare, education, and transport. Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred. Contacts or experience across other Five Eyes markets is a plus. Also required Strong knowledge of the Australian AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights. Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building. Public policy experience across Australia. Exceptional written and verbal communication skills, including when briefing government officials and other policymakers. Fluency in English. Location This role is remote, so it can be executed from anywhere in Australia. However, we prefer candidates based in Sydney. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About Vercel : Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. To be successful in this role, you must be an excellent communicator who's able to earn our customers' trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. What You Will Do: Handle cases for all Vercel customers. Handle customer issues outside of regular case channels. Work with the community to provide advice and assistance. Develop and improve internal tools alongside engineering. Complete engineering work on a regular basis. Specialize in a specific product area and owning that within the team. Improve internal documentation, processes, and policies. Assist Customer Success Managers with Enterprise requests. About You: Frontend development experience, ideally with React and Next.js. A firm understanding of cloud technologies and serverless computing. A desire to engineer solutions for problems to resolve root causes. Exceptional communication skills, both written and oral. Comfortable working with a fully remote, globally distributed team. Availability to work within a weekend and on-call rota. A passion to deliver a customer experience second to none. Bonus if You: Have experience working with backend development, especially Node.js. Are open to a higher-compensated Saturday-Tuesday schedule Have experience with CDNs and setting up cloud infrastructure. Work with monorepos or custom CI/CD pipelines. Understand DNS well and can explain this clearly to others. Are experienced with incident management and procedural communication. Use your experience to mentor other members of the team. Benefits & Perks: Competitive compensation and stock options. Inclusive Healthcare Package (US only). Flexible working style - 100% remote, with teammates located throughout the globe. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO - 4 weeks recommended per year. Take time when you need it. Generous Gear Credit. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification across a diverse set of APAC markets. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. This role requires someone who can communicate effectively across APAC markets. We are looking for driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our fast growing sales organization. This role is based in Melbourne, Australia. Responsibilities: Grow Cresta's customer list through personalized emails, calls, and creative social media outreach across APAC markets Write effective and compelling messaging to engage targeted accounts Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta Partner with account executives to help generate meetings and sales pipeline Create and prioritize target account and contact lists Conduct high level conversations with executives in prospect accounts Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated Assist with drafting sales pitches, presentations, reference material, and other documents as required Qualifications We Value: 6+ months prior sales experience (within a Software/High Tech company preferred) Based in Melbourne, Australia, with full working rights in Australia Experience working with or selling into APAC markets preferred Ability to work in a time-sensitive and high-volume environment Highly competitive personality A positive attitude: You're a team player and you're resilient in the face of challenges and are not afraid to hear "no thank you!" Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it Strong organizational skills with ability to effectively prioritize Articulate with strong business acumen You're a clear, concise, and compelling storyteller across written, verbal, and visual Prior customer-facing experience in sales, hospitality, retail, contact center, or high-performance environments is a plus Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Paid parental leave for all new parents welcoming a new child Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced 20 days of vacation time to promote a healthy work-life blend Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject 'Opt-Out' in your email). Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed. Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta .ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.