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About The Role The role is the technical backbone of the support organization, owning escalated issues that require real debugging — API errors, authentication failures, data pipeline hiccups, and infrastructure-adjacent problems that front-line support can't resolve alone. You will work at the intersection of customers and engineering, turning ambiguous technical reports into reproductions, root causes, and fixes. The work directly shapes product reliability: every escalation resolved well reduces future tickets and keeps enterprise customers renewing. Key Responsibilities Own and resolve escalated technical tickets covering REST APIs, webhooks, SDKs, SSO, and data integrations Reproduce bugs, capture logs and network traces (Charles, Postman, browser dev tools), and write clear reproductions for engineering Author and maintain technical documentation, runbooks, and internal knowledge-base articles Collaborate directly with engineering to prioritize fixes and communicate timelines to affected customers Analyze ticket trends to identify systemic issues and drive product improvements before they become outages Support high-touch enterprise accounts during onboarding, migrations, and incident response Contribute to escalation on-call rotation and participate in incident reviews and postmortems What We Are Looking For 3-5 years of technical support, solutions engineering, or similar customer-facing technical role at a SaaS or infrastructure company Strong debugging skills: comfortable reading API responses, JSON, logs, and HTTP traffic without needing an engineer Working knowledge of SQL, Python or similar scripting, and modern web architecture (REST, OAuth, DNS, TLS) Experience with ticketing platforms (Zendesk, Jira Service Management, or similar) and incident workflows Excellent written communication — able to explain complex technical issues clearly to both engineers and non-technical stakeholders BS in Computer Science or equivalent practical experience

About The Role The role is the technical backbone of the customer support organization, owning escalations that go beyond first-line triage — debugging API integrations, diagnosing infrastructure and networking issues, and reproducing complex defects across Linux, SQL, and cloud-hosted environments. This role matters because enterprise customers measure the company by how fast hard problems get solved. The engineer works directly with engineering and product teams to turn escalations into fixes, reduce repeat tickets, and keep customers running at scale. Key Responsibilities Own technical escalations end-to-end, from initial diagnosis through resolution and customer follow-up Debug issues across Linux environments, REST APIs, databases (SQL), and cloud infrastructure (AWS or GCP) using logs, metrics, and trace tooling Reproduce reported defects, write clear bug reports with diagnostics, and partner with engineering to drive fixes to closure Respond to and resolve Priority 1 incidents, coordinating cross-team communication during outages Contribute to internal runbooks, knowledge base articles, and troubleshooting guides that raise the whole team's technical bar Analyze ticket trends to identify systemic issues and propose product or process improvements Participate in a rotating on-call schedule for after-hours critical support What We Are Looking For 3-6 years of technical support, systems administration, or support engineering experience in a SaaS or infrastructure environment Strong hands-on proficiency with Linux, SQL, and reading/debugging API requests and responses (Postman, curl, etc.) Experience with monitoring and observability tools (Datadog, Splunk, or similar) and ticketing systems (Zendesk, Salesforce, or Jira Service Management) Solid scripting ability in Bash, Python, or similar for automating diagnostics Clear written communication — able to explain complex technical issues to both engineers and non-technical stakeholders Comfortable owning high-stakes customer conversations during incidents without hand-holding Bonus: experience with Kubernetes, networking fundamentals (DNS, TLS, load balancing), or a background in software development

Our Mission At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Team Technical Support - Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Job Summary As a Technical Support Engineer, you will provide critical post-sales technical support, configuration guidance, and troubleshooting to our customers. You will utilize advanced fault isolation and root cause analysis to diagnose and resolve complex technical issues, ensuring all cases are accurately tracked and followed up in a timely manner. Your efforts will directly contribute to a positive customer experience and the continuous improvement of our Knowledge Base and user documentation. Key Responsibilities Provide post-sales technical support, configurations, and troubleshooting to customers via phone, email, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups are finished promptly. Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues. Work to reproduce customer issues and qualify critical issues. Publish Technical Support Bulletins and other user documentation in the Knowledge Base. Build a positive customer experience by collaborating with Development, Sales, Quality Assurance, and Marketing. Review user documentation for training materials, technical marketing collateral, manuals, and problem-solving guides. Provide on-call support 24x7 on an as-needed basis. Travel to customer sites in the event of a critical situation to expedite resolution. Qualifications Required Qualifications 5+ years of progressive experience in network security or enterprise technical support engineering. Education: BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience / equivalent military experience required. Required experience with TCP/IP. Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols. In-depth experience in routing and switching (OSPF, BGP, VLAN, STP). Experience with security (IPSEC, SSL-VPN, NAT, GRE). Prior experience in similar vendor Technical Support Centers. Excellent written and verbal communication skills. Preferred Qualifications Experience with Authentication Protocols (Radius / TACACS) is a plus. Experience with Cisco, Checkpoint, Juniper (NetScreen), Fortinet products is a plus. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $119,700.00 - $193,600.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week. About The Department The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. About The Role Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence. Responsibilities Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare's Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client). Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access. Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings. Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use. Partner with Cloudflare's Product, Engineering, and Security teams to escalate and resolve advanced customer issues. Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs. Assist customers in identifying and responding to security incidents, leveraging Cloudflare's threat intelligence and security tools. Desirable Skills, Knowledge, And Experience Availability to work the weekend shift (Saturday & Sunday) You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products. Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced, dynamic environment. You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc). Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC) Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing. Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations. You have worked with PostgreSQL, MySQL, MS SQL or other database servers. Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps. Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP. Experience with building projects on Cloudflare or using Cloudflare Products. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Company Description SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce. Job Description Investigate technical issues reported by enterprise customers - analyse symptoms, form hypotheses, follow the evidence to root cause Use observability tooling (Datadog logs, traces, metrics, dashboards) to diagnose issues across distributed services Read code across multiple repositories to verify hypotheses and trace request flows. Query databases when needed to confirm system state and reproduce issues Manage tickets through their full lifecycle, from intake to resolution, across the support → engineering escalation chain Communicate proactively and professionally with enterprise customers: structured updates, clear next steps, calibrated expectation management Partner with engineering teams when escalation is needed - frame issues clearly, provide reproducible evidence, advocate for customer impact Document findings, contribute to internal knowledge bases, and surface recurring patterns to drive systemic improvements Participate in rotational on-call coverage for high-severity incidents (evenings, weekends), supporting our enterprise customers when issues cannot wait until business hours Qualifications 2+ years in a Technical Support, Application Support, Site Reliability, or adjacent technical role Proven experience supporting enterprise (B2B) customers, ideally in a SaaS or cloud-based product environment Comfortable reading server-side code in at least one language to trace logic and verify code paths Hands-on experience with observability and central logging tooling - Datadog preferred; familiarity with central logging platforms (Kibana / OpenSearch / Elasticsearch or similar) is a strong plus Comfortable searching logs, reading distributed traces, querying metrics Solid SQL skills - able to query relational databases to verify system state, reproduce issues, and understand data models Working knowledge of distributed systems concepts — async vs. synchronous communication, queues, retries, idempotency, eventual consistency Comfort with HTTP and API debugging - curl, response headers, status codes, basic DNS, REST and webhook flows Familiarity with cloud-based, multi-tenant SaaS architectures - understanding tenant isolation and configuration delivery is a strong advantage Comfortable using AI tools in your daily work, and curious about where they can take you further Nice to Have Experience reading PHP - our platform is largely PHP, so this will help you get up to speed faster Experience in e-commerce or digital commerce platforms (storefront, checkout, payments, catalog, order management) Prior incident management or major-incident response experience Familiarity with PSP integrations, OMS, PIM, or search platforms Additional Information All your information will be kept confidential according to EEO guidelines. Your perks at a glance: Visit our benefits page. Simply apply online via our career page we will get back to you as soon as possible! (Please note that benefits may vary depending on the location) A Place Where You Can Be You We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and fairness.

Company Description SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce. Job Description Investigate technical issues reported by enterprise customers - analyse symptoms, form hypotheses, follow the evidence to the root cause Use observability tooling (Datadog logs, traces, metrics, dashboards) to diagnose issues across distributed services Read code across multiple repositories to verify hypotheses and trace request flows Query databases when needed to confirm system state and reproduce issues Manage tickets through their full lifecycle, from intake to resolution, across the support → engineering escalation chain Communicate proactively and professionally with enterprise customers: structured updates, clear next steps, calibrated expectation management Partner with engineering teams when escalation is needed - frame issues clearly, provide reproducible evidence, advocate for customer impact Document findings, contribute to internal knowledge bases, and surface recurring patterns to drive systemic improvements Participate in rotational on-call coverage for high-severity incidents (evenings, weekends), supporting our enterprise customers when issues cannot wait until business hours Take ownership of a technical domain within the platform and act as the reference point for the team in that area Develop and maintain investigation playbooks, runbooks, escalation paths, and knowledge base content the team relies on Analyse recurring failure patterns to drive platform improvements, and advocate for customer-impacting fixes by framing systemic risk and business impact to product and platform teams Apply AI tooling to our daily work - evaluate tools and agents, identify where they add leverage, and share what works with the team Support the onboarding of new team members and help raise the standard for technical investigation and customer communication Qualifications 5+ Years: Hands-on technical support or systems engineering in a complex B2B SaaS or enterprise environment Proven experience supporting enterprise (B2B) customers, ideally in a SaaS or cloud-based product environment Experience improving how a support team works: documentation, playbooks, processes, quality standards Experience supporting or mentoring less experienced colleagues Comfortable reading server-side code in at least one language to trace logic and verify code paths Hands-on experience with observability and central logging tooling - Datadog preferred; familiarity with central logging platforms (Kibana / OpenSearch / Elasticsearch or similar) is a strong plus Comfortable searching logs, reading distributed traces, querying metrics Solid SQL skills - able to query relational databases to verify system state, reproduce issues, and understand data models Working knowledge of distributed systems concepts - async vs. synchronous communication, queues, retries, idempotency, eventual consistency Comfort with HTTP and API debugging - curl, response headers, status codes, basic DNS, REST and webhook flows Familiarity with cloud-based, multi-tenant SaaS architectures - understanding tenant isolation and configuration delivery is a strong advantage Hands-on with AI tooling - you already use AI in your daily work and have gone beyond typing into a chat window: built an agent, automated a workflow, written something against an API, or experimented seriously in your own time Nice to Have Experience reading PHP - our platform is largely PHP, so this will help you get up to speed faster Experience in e-commerce or digital commerce platforms (storefront, checkout, payments, catalog, order management) Prior incident management or major-incident response experience. Familiarity with PSP integrations, OMS, PIM, or search platforms Additional Information All your information will be kept confidential according to EEO guidelines. Your perks at a glance: Visit our benefits page. Simply apply online via our career page we will get back to you as soon as possible! (Please note that benefits may vary depending on the location) A Place Where You Can Be You We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and fairness.

Career Area Product Support Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. In this role you will provide support services which include investigating, troubleshooting, and diagnosing application and technical problems, followed up with restoration of service through corrective actions and permanent resolutions. This includes software and on-board hardware, for a worldwide group of Mining Technology customers and dealers. What You Will Do Mining Technology (MineStar) hardware and software issue identification and resolution for dealers and customers. Implementation and utilization of standard support processes to respond, restore, and resolve issues. Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering. Participate in New Product Introduction (NPI) projects; complete NPI product support deliverables including field development and field follow projects as required; complete NPI Product Support deliverables as assigned by Product Service Engineers; coordinate and complete Field Follow objectives as part of NPI programs. Provide 24 x 7 x 365 Incident Management. Provide hands-on product expertise to complete problem analysis and provide ICA. Process CPI / CER tickets to responsible parties. Communicate with dealers regarding status, problem troubleshooting, etc. Report issues within the CPI (product defect) process to assure proper resolution to ongoing issues. Create and maintain a support environment that facilitates issue diagnostics and customer connectivity. Create and report product improvement ideas including functional enhancements and supportability improvements. Product Service Engineers are responsible for resolving a high percentage of application issues, and prompt escalation to advanced engineering specialists when a quick resolution cannot be obtained. Act as the liaison between the Caterpillar implementation teams, product development teams, and other support team members ensuring appropriate corrective actions are performed and that industry standard change management and support processes are followed. What You Have Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Education Requirements: Requires a degree in an accredited Engineering, Computer Science, or related field Consideration For Top Candidates Proven experience as Troubleshooting customer problems with mining technology Prior experience in the field; supporting machine and software troubleshooting on machines Prior experience as a Service Engineer for hardware, software, and on machine solutions. Experience in Construction / Mining Preferred Experience supporting Autonomy, Robotics or Mining Technologies preferred Additional Information This position requires the candidate to work closely with mining customers in Arizona This position requires the applicant to be able to visit an open pit mine Domestic relocation assistance is NOT available for this position. Visa sponsorship is NOT available with this position. This position will require up to 25% travel Environmental Conditions This position requires open pit mine site support work regularly. The selected applicant will be required to complete and pass regulatory open pit safety training, and travel to and work in open pit mining environments regularly. Time spent traveling to a mining environment would typically include a single work week with daily work in the mining environment. This job role is primary performed during normal day shift hours, but does include some off-shift and weekend responsibilities. Summary Pay Range $128,470.00 - $192,710.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits Paid time off plan (Vacation, Holidays, Volunteer, etc.) 401(k) savings plans Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Health Lifestyle Programs Employee Assistance Program Voluntary Benefits and Employee Discounts Career Development Incentive bonus Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement These benefits also apply to part-time employees This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates October 29, 2026 - November 11, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. What We Offer Salary: $70,000.00 - $95,500.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key Responsibilities Understand and resolve Applied Materials' equipment software application and systems issues of low complexity with some supervision. Provides customer software support via Software Ticketing system. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements. Take all company level trainings and certifications needed for gaining specific product knowledge. Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases. Functional Knowledge Demonstrates conceptual knowledge of theories, practices and procedures within a discipline. Business Expertise Applies general knowledge of business developed through education or past experience. Leadership No supervisory responsibilities; accountable for developing technical contribution. Problem Solving Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Impact Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines. Interpersonal Skills Exchanges straightforward information, asks questions and checks for understanding. Participate in after action reviews to determine root cause Be detailed oriented, curious and seek to understand Document work activities in line with BKM practices Able to manage many priorities and focus on what is most important Be a self-starter, and demonstrate ability to self-manage Excellent communication skills, written & verbal. Focused on teamwork and quality work Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Overview Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments. As an Enterprise Architect, AI Business Applications, working on-site in the Microsoft Innovation Hub located in Atlanta, GA , you'll leverage your deep subject matter expertise in Microsoft 365 Copilot, Copilot Chat, Power Platform, Copilot Studio, agents, Agent 365 / Microsoft 365 E7 to translate complex business processes into design systems that provide meaningful business value for customers. You'll uncover the economics of your customers' business, regulatory environment, and competitive differentiation and guide them to a solution using cutting edge AI business applications. This opportunity will allow you to work with many different customers, across many industries and enable you to utilize and hone your consultative skill set all while working on some of the most interesting customer challenges at Microsoft. As an Enterprise Architect, AI Business Applications, working on-site in the Microsoft Innovation Hub located in Atlanta GA, you will merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork. This role is 100% Microsoft onsite only in Atlanta, GA. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices. AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to Microsoft's strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact. Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams. Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs. Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation. Technical Depth: Maintain and grow expertise in creating business value on top of the business applications including sales, services and marketing and Microsoft 365 platform to support AI transformation initiatives. Stay updated with the market trends and collaborate with the technical communities. Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings. Lead the creation of scalable, field-relevant assets through internal communities. Champion Hub engagement success by connecting technical capabilities to sales opportunities and serving as a trusted voice with sales leaders and account teams. Other Embody our culture and values This role is 100% Microsoft onsite only. Qualifications Required Qualifications 7+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience. Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Preferred Qualifications 5+ years of experience as a Solutions Architect or equivalent, with deep hands-on expertise designing and delivering solutions across Microsoft AI and productivity technologies, including Microsoft 365 Copilot, Copilot Chat, Power Platform, Copilot Studio, agents, and Agent 365 / Microsoft 365 E7. 4+ years of hands-on experience with Microsoft productivity and AI services, demonstrating technical depth in solution architecture, agent development, integrations, and scalable enterprise deployments. Experience designing secure, governed, and compliant AI solutions, applying responsible AI principles to enable sustainable work transformation and operational excellence. Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements. Ability to integrate various technologies and platforms to create cohesive and scalable architectures. Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers. Ability to navigate complex technical landscapes and deliver tailored solutions that meet specific customer needs. Strategic & Structured Facilitator: Validated customer experience in requirements capture; prioritization; capturing evidence and impact to quantify business value; issue, risk and constraint identification with a focus on strategic goals and outcomes. AI Solution Design Experience: Expertise in designing architectures, building, and deploying AI solutions. Experience with cloud and hybrid infrastructures, adjacent technologies, architecture designs, migrations, and industry standards. Understanding of AI related Azure services. Strong working knowledge of Microsoft Dynamics 365 and its integration across the Microsoft ecosystem, with the ability to translate customer requirements into effective business application and AI-enabled solution architectures. Demonstrated security acumen across Microsoft AI Business Solutions, with the ability to articulate security, identity, data protection, governance, and responsible AI considerations when designing and positioning customer solutions. Certification in relevant technologies or disciplines: PL-600 Power Platform Solution Architect Expert, or PL-400 Power Platform Developer Associate, or AI-102 Azure AI Engineer Associate, or Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description Oracle Cloud Infrastructure Cloud Architect - Retail and Hospitality Oracle As the provider of the world's most complete, open, and integrated cloud applications and platform services, Oracle is dedicated to helping organizations innovate, transform, and lead in the digital economy. Oracle Cloud Infrastructure (OCI) delivers the industry's most secure, performant, and cost-effective cloud platform for enterprise workloads. Built to run mission-critical applications, OCI provides customers with unmatched performance, security, availability, and flexibility while enabling organizations to accelerate innovation and business transformation. Oracle continues to experience significant growth across cloud infrastructure and platform services as organizations modernize applications, data platforms, and enterprise workloads. OCI's differentiated architecture, multicloud capabilities, and enterprise-grade services position Oracle as a strategic partner for customers navigating their cloud transformation journeys. Position Overview Oracle is seeking a highly accomplished OCI Cloud Architect to join the North America Cloud Engineering organization. This strategic presales role combines deep cloud infrastructure expertise, executive engagement skills, and business acumen to help customers modernize their IT environments and accelerate adoption of Oracle Cloud Infrastructure. The successful candidate will serve as a trusted technical advisor to customers, sales teams, and Oracle leadership while driving strategic opportunities from discovery through technical win and customer adoption. This individual will engage directly with executives, architects, developers, and operations teams to design innovative cloud solutions that solve complex business and technical challenges. As a recognized technical leader, the OCI Cloud Architect will influence customer cloud strategies, support Oracle's largest and most strategic opportunities, and help customers realize the full value of OCI's infrastructure services. Key Responsibilities Partner with sales teams to identify, qualify, and advance strategic OCI opportunities across enterprise and commercial accounts. Build trusted advisor relationships with CIOs, CTOs, Chief Architects, Infrastructure Leaders, Cloud Centers of Excellence, and executive stakeholders. Lead technical discovery sessions to understand customer business objectives, existing environments, modernization strategies, and cloud adoption initiatives. Architect and present innovative OCI solutions that address customer requirements while demonstrating Oracle's technical and business differentiation. Develop executive-level presentations, solution architectures, technical proposals, migration strategies, and business value assessments. Serve as the technical lead for strategic pursuits, coordinating cross-functional Oracle resources to support complex customer engagements. Design enterprise-scale cloud architectures spanning compute, storage, networking, security, containers, databases, AI services, observability, disaster recovery, and multicloud environments. Lead customer workshops, architecture reviews, proof-of-concepts, technical deep dives, and solution validation activities. Help customers evaluate cloud migration strategies, application modernization initiatives, and hybrid or multicloud architectures. Position OCI's unique capabilities, including distributed cloud offerings, sovereign cloud, multicloud partnerships, and enterprise-grade performance and security. Collaborate with Product Management, Engineering, Customer Success, Consulting, and Partner organizations to ensure successful customer outcomes. Provide competitive intelligence, market insights, and customer feedback to influence Oracle's product strategy and go-to-market initiatives. Mentor and guide less experienced solution engineers and architects while promoting technical excellence across the organization. Year One Critical Success Factors Establish credibility as a trusted technical advisor with customers and Oracle sales teams. Develop strong relationships across Cloud Engineering, Sales, Product Management, Customer Success, and Engineering organizations. Demonstrate mastery of OCI services, architectures, competitive positioning, and Oracle's cloud value proposition. Influence and contribute to multiple strategic cloud opportunities resulting in significant bookings and customer adoption. Build executive relationships within key target accounts and become a recognized subject matter expert in cloud infrastructure and modernization. Deliver impactful customer engagements that accelerate pipeline growth, technical wins, and cloud consumption. Create reusable technical assets, reference architectures, best practices, and enablement content that improve organizational effectiveness. Preferred Experience, Characteristics, And Technical Skills The ideal candidate is a customer-focused technical leader with deep expertise in cloud infrastructure, enterprise architecture, and large-scale technology transformation initiatives. This individual combines strong business acumen with the ability to translate complex technical concepts into compelling business outcomes. The successful candidate will have: 10+ years of experience in cloud architecture, solution engineering, technical consulting, enterprise architecture, or related customer-facing technical roles. Proven success supporting complex enterprise technology sales cycles and strategic customer engagements. Deep expertise in public cloud platforms, cloud infrastructure, networking, security, application modernization, and enterprise architecture. Experience designing and implementing large-scale cloud migration and modernization initiatives. Strong understanding of enterprise infrastructure, virtualization, storage, networking, identity management, security, and operations. Experience engaging senior executives including CIOs, CTOs, Chief Architects, Infrastructure Leaders, and business executives. Demonstrated ability to lead large, complex technical pursuits involving multiple stakeholders and cross-functional teams. Strong knowledge of enterprise technology buying cycles and the factors influencing customer decision-making. Exceptional communication, presentation, storytelling, and executive engagement skills. Ability to articulate technical concepts in business terms and align solutions to customer outcomes. Strong collaboration skills and the ability to influence without direct authority. Passion for customer success and a proven ability to build long-term trusted advisor relationships. Preferred Technical Expertise Experience in several of the following areas is highly desirable: Oracle Cloud Infrastructure (OCI) Public cloud platforms (AWS, Microsoft Azure, Google Cloud) Hybrid and Multicloud architectures Cloud networking and security Kubernetes and container platforms Infrastructure as Code and automation Cloud-native application architectures Disaster recovery and business continuity Identity and access management Enterprise application modernization Database and data platform architectures Artificial Intelligence and Generative AI services Observability, monitoring, and operational excellence A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field is preferred. An advanced degree is a plus. Does this sound like you? If you are passionate about helping organizations transform their businesses through cloud technologies and thrive in strategic customer-facing environments, we would love to meet you. Join Oracle and help customers innovate, modernize, and succeed with Oracle Cloud Infrastructure. Responsibilities Partner with sales teams to identify, qualify, and advance strategic OCI opportunities across enterprise and commercial accounts. Build trusted advisor relationships with CIOs, CTOs, Chief Architects, Infrastructure Leaders, Cloud Centers of Excellence, and executive stakeholders. Lead technical discovery sessions to understand customer business objectives, existing environments, modernization strategies, and cloud adoption initiatives. Architect and present innovative OCI solutions that address customer requirements while demonstrating Oracle's technical and business differentiation. Develop executive-level presentations, solution architectures, technical proposals, migration strategies, and business value assessments. Serve as the technical lead for strategic pursuits, coordinating cross-functional Oracle resources to support complex customer engagements. Design enterprise-scale cloud architectures spanning compute, storage, networking, security, containers, databases, AI services, observability, disaster recovery, and multicloud environments. Lead customer workshops, architecture reviews, proof-of-concepts, technical deep dives, and solution validation activities. Help customers evaluate cloud migration strategies, application modernization initiatives, and hybrid or multicloud architectures. Position OCI's unique capabilities, including distributed cloud offerings, sovereign cloud, multicloud partnerships, and enterprise-grade performance and security. Collaborate with Product Management, Engineering, Customer Success, Consulting, and Partner organizations to ensure successful customer outcomes. Provide competitive intelligence, market insights, and customer feedback to influence Oracle's product strategy and go-to-market initiatives. Mentor and guide less experienced solution engineers and architects while promoting technical excellence across the organization. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $118,700 - $194,400 per year. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities As a seasoned Business Analyst with ADM expertise, you will leverage your strong understanding and working experience with the SDLC to drive business outcomes. You will excel in requirement gathering, analysis, and documentation, utilizing your exceptional communication and analytical skills to articulate complex ideas clearly and persuasively. Your Primary Responsibilities Will Include Requirement Gathering and Analysis: Gather and analyze requirements from stakeholders, facilitating workshops to ensure clear understanding of business needs. You will utilize your impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management: Effectively manage stakeholders and users, ensuring their needs are met and expectations are set. You will liaise between lines of business and the development team, providing clear and concise communication. Process and Use Case Mapping: Analyze business cases and create process and use case maps to guide technical and vendor teams. Your expertise will enable the development of effective solutions that meet business requirements. Solution Guidance: Guide technical and vendor teams in the development of solutions, ensuring alignment with business requirements and stakeholder expectations. Communication and Collaboration: Articulate complex ideas clearly and persuasively, collaborating with stakeholders and teams to drive business outcomes. This role can be performed from anywhere in the United States of America. Required Technical And Professional Expertise SDLC Understanding and Experience: Deep expertise in working with the Software Development Life Cycle (SDLC) is essential, with a strong understanding of its application in driving business outcomes. Requirement Gathering and Analysis Expertise: Experience with requirement gathering, analysis, and documentation, including facilitating workshops and utilizing impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management and Liaison: Experience in effectively managing stakeholders and users, ensuring their needs are met and expectations are set, and liaising between lines of business and the development team. Process and Use Case Mapping Skills: Experience with analyzing business cases and creating process and use case maps to guide technical and vendor teams in developing effective solutions that meet business requirements. Complex Communication: Deep expertise in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. Preferred Technical And Professional Experience Strong Analytical Skills: Deep expertise in analyzing complex business cases, identifying areas for improvement, and developing effective solutions that meet business requirements. Excellent Communication Abilities: Experience in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. SDLC Methodologies: Experience with various SDLC methodologies, leveraging this knowledge to drive business outcomes and ensure effective solution development.

About The Role In this role, you'll collaborate with stakeholders to elicit business requirements. You will also work closely with technology team to drive solution designs that support the long-term organizational vision along with the quality assurance team to ensure thorough testing. Your analytical skills, inquisitive nature, and ability to create detailed documentation among other talents will be leveraged to achieve success. Responsibilities Acting as primary liaison between business stakeholders and engineering for the successful execution, testing, and implementation of system enhancements, including supporting new project initiatives along with maintenance of existing applications. Leverage analytics solutions to provide data-driven recommendations aimed to drive improvements in metrics standardization and overall business performance reporting. Managing change requests, identify supporting requirements and supporting the creation of internal documentation and visuals such as workflows that can be leveraged for internal groups to expand overall system knowledge. Ensuring requirements, design and product results are closely aligned to deliver high quality, innovative products. Analyze, define, and document complex requirements in user story format. Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability. Work between remote development teams, internal IT, quality assurance and operations to ensure requirements are being met. U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.