About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. About the Role We are seeking a Staff Supplier Industrialization Engineer, Chassis Systems to drive best-in-class product quality throughout the industrialization and supplier development process. This highly visible role requires deep technical expertise, strong leadership capabilities, and the ability to thrive in a fast-paced, cross-functional environment. As a key member of the Supplier Industrialization team, you will partner with Engineering, Manufacturing, Quality, Supply Chain, and supplier partners to ensure innovative chassis designs can be successfully launched into production while meeting Lucid's quality, reliability, and scalability standards. The ideal candidate combines strong supplier quality and manufacturing expertise with a proven track record of APQP execution, supplier development, and automotive product launches. What You'll Own Supplier Industrialization & Launch Readiness Lead APQP activities with suppliers from initial design release through PPAP approval and start of production. Drive supplier readiness activities to ensure manufacturing processes meet quality, timing, and launch objectives. Oversee supplier industrialization plans and ensure successful execution throughout the product lifecycle. Support production ramp activities and supplier capacity readiness initiatives. Design for Manufacturing & Quality Integration Lead Design for Manufacturing and Assembly (DFM/A) reviews for chassis system components. Partner with engineering teams to ensure manufacturing requirements and quality expectations are incorporated early in the product development process. Ensure robust quality planning activities and quality gate execution throughout development and launch phases. Drive implementation of quality and reliability best practices across supplier manufacturing processes. Supplier Performance & Development Perform supplier assessments, manufacturing audits, and onsite process evaluations. Develop supplier improvement plans and drive implementation of corrective and preventive actions. Monitor supplier performance metrics and support continuous improvement initiatives. Evaluate manufacturing capability and readiness through supplier process reviews and industrialization assessments. Engineering Change Management Lead supplier execution of engineering design changes and ensure timely implementation. Track supplier deliverables associated with design modifications and manufacturing changes. Partner with suppliers and internal stakeholders to minimize launch and production risks resulting from product changes. Production Support & Quality Resolution Work closely with Manufacturing, Incoming Quality, Planning, Plant SQEs, and supplier partners to contain and resolve supplier quality issues. Drive root cause analysis and corrective action implementation. Establish lessons learned and read-across improvements across product lines and supplier networks. Ensure production operations remain protected from supplier-related quality risks. Compliance & Data Analysis Maintain compliance with ISO 9001, AIAG Core Tools, and IATF 16949 requirements. Analyze supplier and assembly plant data to evaluate manufacturing performance and process capability. Develop recommendations based on data analysis to improve quality, reliability, and operational performance. Support validation, reporting, and continuous improvement initiatives using data-driven methodologies. What You'll Bring Minimum Qualifications Bachelor's degree in Mechanical Engineering, Materials Engineering, Industrial Engineering, or a related technical field. Minimum 8 years of experience in Supplier Quality, Quality Engineering, Manufacturing Engineering, R&D, or high-volume manufacturing environments. At least 6 years of hands-on APQP and PPAP project management experience. Strong knowledge of manufacturing and assembly processes. Experience interpreting engineering drawings, schematics, specifications, and GD&T requirements. Working knowledge of quality methodologies and tools including: APQP PPAP SPC MSA FMEA DOE GD&T DFM/A IATF 16949 Excellent analytical, communication, and technical writing skills. Ability to travel globally up to 25-75% as business needs require. Preferred Qualifications Master's degree in Engineering or related discipline. Automotive industry experience supporting chassis systems and components. Professional certifications such as ASQ, Six Sigma Black Belt, or equivalent. Experience with manufacturing processes including: Metal Forming Forging Stamping Extrusion Rolling Machining Casting Sand Casting Die Casting Vacuum Casting Investment Casting Metal Injection Molding Coatings Heat Treatment Rubber Extrusion Vulcanization Assembly Operations and Quality Controls Advanced proficiency in Microsoft Excel, Word, and PowerPoint. Experience with Smartsheet, JMP, Minitab, JIRA, and Tableau. Demonstrated ability to innovate, solve complex problems, and influence cross-functional teams. Work Requirement This position requires close collaboration with suppliers and Lucid facilities globally. Candidates should be comfortable working across diverse cultures, manufacturing environments, and time zones. Travel requirements range from approximately 25% to 75% and may include both planned and short-notice domestic and international travel to supplier and Lucid locations. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (Annual) $118,900 — $174,350 USD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Your Role: You're a seasoned technician who knows your craft – and at Lucid Motors, you'll get the chance to take it to the next level. As a Senior Service Technician , you'll work on one of the most advanced electric vehicles in the world. You'll lead by example, share your expertise, and help shape a high-performance service culture. Perform advanced diagnostics, maintenance, and repairs on Lucid vehicles Support and mentor junior technicians – your experience makes the difference Use modern software to document your work with precision Carry out certified high-voltage repairs, safely and professionally Communicate with customers and deliver a true premium experience Take ownership of quality, efficiency, and cleanliness in the workshop Step in wherever your knowledge and advice are needed What You Bring: Completed vocational training as Automobil-Diagnostiker EFZ or equivalent Swiss-recognized advanced certification 5–7 years of practical experience in professional automotive repair, including work with high-voltage vehicles, preferably premium vehicles Deep diagnostic experience in mechanical and electrical systems, including CAN architecture and electronic fault tracing High Voltage Level 3 Certification (FHV Stufe 3) – including live work authorization (Arbeiten unter Spannung) Proven experience using diagnostic software and workshop systems (e.g., OEM-specific, Bosch, Snap-On) Familiarity with inspection, maintenance, and wear part replacement in line with OEM standards Valid Class B driver's license Fluent in German (spoken and written), working knowledge of English Confident with Microsoft Office applications and willing to learn internal platforms (e.g., DMS) Why Lucid? Work on a vehicle that's setting new standards in design and technology Join a dynamic, international team with real start-up energy Get access to top-tier training in high-voltage systems, diagnostics, and more Be part of something bigger – not just fixing cars, but shaping the future Competitive pay, modern tools, and real opportunities to grow Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Senior Key Corporate Sales Manager is responsible for developing and executing Lucid Motors' European B2B sales strategy, driving sustainable growth across key accounts, enterprise customers, leasing companies, rental operators, and fleet and mobility partners. This role identifies new business opportunities, develops strategic partnerships, negotiates commercial agreements, and delivers sales, revenue, and profitability targets. The role also leads and develops a team of Corporate Sales Managers and supports Lucid's importer markets to ensure consistent execution across Europe. Key Responsibilities Corporate Business Development Identify, develop, and secure new business opportunities with enterprise customers, corporate fleets, leasing companies, rental operators, and mobility providers. Position Lucid as a preferred premium electric vehicle partner and develop strategic account plans that support sustainable growth. Sales Strategy & Commercial Performance Develop and execute the European corporate sales strategy in line with Lucid's growth objectives. Collaborate with internal teams to develop competitive vehicle, financing, and service propositions. Deliver sales, revenue, profitability, and market share targets. Strategic Account & Partnership Management Build trusted relationships with senior decision-makers at major corporate accounts and strategic partners. Understand customer fleet and mobility requirements and provide tailored commercial solutions. Manage relationships with leasing, rental, fleet, mobility, and importer partners across Europe. Commercial Negotiations Lead complex negotiations and contract discussions with strategic customers and partners. Structure commercial agreements that create long-term value for Lucid and its customers. Market Intelligence & Reporting Monitor industry trends, competitor activity, fleet market developments, and emerging mobility solutions. Provide regular performance reporting, customer insights, and strategic recommendations to senior leadership. Leadership & Customer Experience Lead, coach, and develop a high-performing team of Corporate Sales Managers. Promote accountability, collaboration, customer focus, and commercial excellence. Ensure a consistent premium customer and partner experience throughout the sales lifecycle. Qualifications 5+ years of experience in automotive B2B sales, fleet sales, corporate sales, key account management, or mobility solutions. Proven experience developing business and managing strategic accounts across multiple European markets. Strong knowledge of fleet sales, leasing, financing, electric vehicles, total cost of ownership, and mobility trends. Demonstrated success in delivering revenue growth, profitability, market share, and customer retention. Proven experience leading and developing high-performing sales teams. Experience negotiating complex commercial agreements and strategic partnerships. Strong commercial and financial acumen, supported by a data-driven approach. Excellent communication, presentation, negotiation, and stakeholder management skills. Experience with CRM and sales performance systems; Salesforce experience is preferred. Results-oriented and entrepreneurial, with a strong interest in innovation and electric mobility. Fluent in English; additional European languages are advantageous. Bachelor's degree preferred, or equivalent relevant professional experience. Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist. Being a Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential plus, have the stability of a guaranteed hourly wage . Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment. Customer Engagement • Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning. • Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions. • Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid • Customer Relationships: Build and nurture customer relationships to foster brand loyalty. • CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement • Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices. • Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences. • Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles. • Deliver an exceptional and memorable sales experience that you would personally want to have Transaction Facilitation (Desking): • Manage end to end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness. • Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth. • Handle registration and facilitation of payment due at signing • Coordinate customer support with Lucid Financial Service and Delivery teams as required • Assist with daily operations as needed Communication & Presentation • Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information. • Maintain communication on a regular basis during waiting period before delivery date is scheduled • Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers. Qualifications • 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline. • Retail automotive sales and desking experience highly desired • Availability to work flexible hours including weekends, evenings, and holidays in a retail environment • Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience • Proven track record of achieving individual sales goals. • Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape • Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information. • Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability. • Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges. • Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers. • Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency. • Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking. • Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers. • Passionate about electric vehicles and the premium vehicle market. • Bachelor's degree or equivalent work experience preferred. High school or GED required. • Ability to coordinate and facilitate customer test-drives. • Ability to travel as needed for events • Proficiency in English; knowledge of a secondary language is a plus. • Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation. • Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire • Ability to obtain appropriate state DMV licensing, where applicable Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Earn a guaranteed base pay of $23/hr USD, giving you stable and predictable income from day one. Boost your earnings with uncapped commission, allowing you to earn as much as your performance drives. Enjoy bi‑weekly commission payouts, so you see the results of your work quickly and consistently. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. INDSD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Role As an IT Procurement Specialist at Lucid, you will support the sourcing and procurement of software, hardware, cloud services, and IT professional services. You will partner with IT, Engineering, Finance, Legal, and Information Security to translate business requirements into competitive sourcing events, negotiated agreements, and timely purchases. Your focus will be on optimizing total cost of ownership, coordinating renewals, supporting supplier relationships, and maintaining compliance with procurement policies. Success means measurable savings, timely contract execution, accurate procurement records, and reliable delivery of the technology and services our teams need. What You'll Own IT Sourcing: Execute RFIs, RFPs, and RFQs for software, hardware, cloud services, and IT professional services, ensuring suppliers receive consistent requirements and proposals are evaluated against clear criteria. Commercial Negotiations: Analyze supplier proposals, benchmark pricing, and negotiate pricing and commercial terms in partnership with category leads and Legal to improve value and manage contractual risk. Contract and Renewal Management: Maintain a contract and renewal calendar, validate license and usage requirements with stakeholders, and coordinate approvals ahead of expiration and notice deadlines to avoid unnecessary spend and service interruptions. Procurement Execution: Coordinate supplier onboarding, purchase requisitions, purchase orders, and invoice issue resolution while maintaining accurate records and following procurement policies and approval requirements. Spend and Supplier Management: Track spend, savings, cost avoidance, and supplier commitments; identify consolidation and demand optimization opportunities; and coordinate resolution of supplier delivery and service issues. Cross-Functional Delivery: Partner with IT, Engineering, Finance, Legal, and Information Security to align scope, budgets, security reviews, and sourcing timelines, keeping stakeholders informed of status, risks, and required decisions. What You Bring Required: 3+ years of experience in procurement, strategic sourcing, or purchasing, including IT software, hardware, cloud services, or professional services. Experience supporting competitive sourcing events, evaluating supplier proposals, and negotiating pricing and commercial terms in partnership with Legal and business stakeholders. Strong analytical skills, including proficiency in Excel for spend analysis, pricing comparisons, total cost of ownership evaluations, and savings tracking. Working knowledge of supplier onboarding, purchase requisitions, purchase orders, and contract renewals, with strong communication, attention to detail, and the ability to manage competing deadlines. Bachelor's degree in Business, Supply Chain Management, Finance, Information Technology, or a related field, or equivalent practical experience. Preferred: Experience with SaaS and enterprise software licensing, subscription renewals, usage-based pricing, and license optimization. Familiarity with procurement and ERP platforms such as SAP, Ariba, Coupa, or equivalent systems. Experience coordinating supplier security and privacy reviews and reviewing service-level agreements and statements of work with cross-functional partners. Experience in a fast-paced technology or manufacturing environment; procurement certification such as CPSM or CIPS is a plus. This role is fully onsite at our Phoenix, Arizona site. Daily in-person presence is required. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. About the Team The Material Planning team plays a critical role in ensuring Lucid's manufacturing operations have the parts and materials needed to support serial production. This team partners closely with Purchasing, Logistics, Manufacturing, Supplier Quality, and a global supplier network to protect production continuity and improve supplier delivery performance. What makes this team unique is its direct connection to daily production execution, long-term supply readiness, and cross-functional decision-making across more than 200 Tier 1 suppliers and thousands of parts and components. About the Role Lucid is seeking a Manager, Material Planning to lead the Material Planning team based at Lucid's manufacturing facility in Phoenix, AZ. This role reports to a senior supply chain or materials leadership manager and exists to ensure production build requirements are supported through strong material availability, supplier execution, and MRP discipline. The Manager will close gaps in supplier performance, material readiness, inventory accuracy, and cross-functional escalation management as Lucid continues to scale production. In the first 12 months, this leader will own improvements in On-Time, In-Full performance, supplier delivery metrics, team operating standards, and communication routines that give the business clear visibility to material risk. A strong candidate will gain the opportunity to lead material planning at the intersection of luxury electric vehicle production, global supply continuity, and high-volume manufacturing execution. What You Own Material Availability: Lead the Material Planning team to ensure parts and materials required for serial production are available in full and on time. MRP Execution: Own MRP operating discipline and ensure Lucid's production build requirements are accurately communicated to a global supplier network. Supplier Performance: Drive supplier issue resolution and delivery recovery plans to improve On-Time, In-Full performance across critical materials. Cross-Functional Alignment: Partner with Purchasing, Logistics, Manufacturing, and Supplier Quality to resolve material constraints and protect production continuity. Executive Visibility: Use data to create clear, accurate communications that help leadership understand risk, progress, and required decisions. Continuous Improvement: Develop and implement projects that improve OTIF, reduce inventory levels, shorten lead times, and strengthen material planning processes. Team Standards: Build and develop a high-performing team with clear expectations, accountability, and a commitment to operational excellence. What You Bring Requirements Bachelor's + 5+ years of relevant experience, or 9+ years of equivalent direct experience in a related field. 8 years of material planning experience in an automotive or high-volume manufacturing environment. 5 years of people leadership or management experience. Deep understanding of MRP processes, supplier delivery management, and production material readiness. Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications. Preferred Qualifications Bachelor's degree in supply chain, Engineering, Business, or a related field. Experience with automotive manufacturing processes, PPAP, product launches, and quality principles. Advanced proficiency in Excel, PowerPoint, Word, SAP, Microsoft Project, Smartsheet, or equivalent program management tools. Strong analytical, communication, problem-solving, and supplier relationship management skills. Experience developing supplier performance metrics and leading cross-functional improvement initiatives. Physical Requirements Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications. This role may require standing, walking, sitting, using a computer, attending meetings in office and production environments, and wearing required PPE when entering designated manufacturing areas. Work Requirement This role is fully onsite at Lucid's manufacturing facility in Casa Grande, AZ or Phoenix, AZ. Daily in-person presence is required. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Head of Fleet & Used Cars, Europe is responsible for defining and executing Lucid's European fleet, remarketing, and used vehicle strategy, driving sustainable B2B growth, maximizing asset value, and delivering strong residual value performance. This senior leadership role owns the complete vehicle lifecycle, from fleet sales and deployment through de-fleet, refurbishment, Certified Pre-Owned (CPO), and remarketing. The role leads and develops the European Fleet & Used Cars team and works closely with Sales, Lucid Financial Services, Retail Operations, Finance, and external partners. Key Responsibilities Fleet & Commercial Strategy Develop and execute the European fleet strategy across corporate, leasing, rental, and mobility channels. Define fleet products, pricing, finance programmes, and TCO propositions in collaboration with Sales, B2B, and Lucid Financial Services. Used Vehicles, CPO & Remarketing Lead the European used vehicle, CPO, and remarketing strategy. Optimize pricing, inventory, channel mix, and stock allocation to maximize residual values, profitability, and inventory turn. Develop and scale the Lucid Certified Used Car Programme across Europe. Residual Value & Commercial Performance Manage residual value performance through market intelligence, data analysis, and collaboration with financing and industry partners. Own key commercial KPIs including volume, margin, residual value, inventory turn, days-to-sell, and channel performance. Provide reporting and strategic recommendations to senior leadership. Vehicle Lifecycle & Operations Oversee the vehicle lifecycle from fleet deployment through de-fleet, refurbishment, logistics, and remarketing. Establish efficient processes and standards to minimize holding costs and maximize asset value. Partnerships & Channel Development Build strategic relationships with leasing companies, rental operators, corporate customers, auction partners, importers, and remarketing platforms. Lead commercial negotiations and support the expansion of Lucid's fleet and used vehicle programmes across Europe. Leadership & Customer Experience Lead, develop, and scale the European Fleet & Used Cars team and build strong commercial capabilities across the organization. Ensure fleet, used vehicle, and CPO programmes deliver a consistent premium customer and partner experience. Qualifications 10+ years of progressive automotive experience, with leadership experience across fleet, leasing, used vehicles, remarketing, or residual value management. Proven experience developing fleet and/or used vehicle strategies across multiple European markets. Strong knowledge of fleet/B2B channels, used vehicle operations, remarketing, de-fleet, CPO, and residual value management. Strong understanding of European automotive market dynamics, pricing, financing, and TCO. Experience managing relationships with leasing, rental, financial, remarketing, and other automotive partners. Strong commercial and financial acumen, with experience managing profitability and key business KPIs. Proven people leadership and cross-functional stakeholder management experience. Strategic, analytical, and results-oriented, with strong negotiation and communication skills. Fluent English; additional European languages are advantageous. Bachelor's degree preferred, or equivalent relevant professional experience. This is a Lucid office-based role in Amsterdam. Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
We are seeking a high-impact product leader to join us as Manager of Product and lead Frameworks within MongoDB's AI Builder Experience organization. In this role, you will champion bold execution, drive impactful growth outcomes, and prioritize our product strategy across MongoDB's AI framework integrations, developer SDKs, and cutting-edge application libraries. As a first-line manager, you'll operate as a hands-on player-coach—leading a team of talented IC Product Managers while frequently diving into IC or staff-level work yourself to shape how MongoDB shows up in the frameworks builders use every day. You'll decide where to place the next bets, build partnerships across the AI ecosystem, and work closely with engineering, marketing, developer relations, and partners to make MongoDB the natural foundation agents run on. Your leadership in this role will be instrumental not just in maintaining, but in increasing and intensifying builders' love of MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You'll Do Grow PMs into the best versions of themselves. Lead a high-performing team of IC Product Managers, coaching them on product craft, strategy execution, and career growth. Meet every PM where they are and build a culture of creativity and ownership in line with MongoDB's Core Values Act as a player-coach: guide day-to-day product judgment, while stepping in directly on the highest-priority product questions, toughest trade-offs, and sensitive stakeholder situations without taking ownership away from your team Build the operating engine that makes the team great. Set the product standards the team runs on with clear decision-making mechanisms, building a culture of rapid hypothesis testing and iterative experimentation so the team moves quickly, and everyone knows what matters most and why Set goals, track the right metrics, and drive outcomes. Builder tooling has a profound impact on activation, retention, and churn. Optimize the developer journey and reduce time-to-value for integrations. You'll build a strong partnership with product analytics to identify the right signals, formulate meaningful metrics, and use data to drive decisions Champion agentic development. Builders are using AI to write their code and build agent-native applications, and MongoDB is the data platform at the center of that shift. Make sure our framework integrations are purpose-built for the way agents actually work, with memory, state, and context as core capabilities. Bring real enthusiasm and a clear point of view on where agentic development is going, and set ambitious goals for the builder impact that follows Place smart, ambitious bets on where MongoDB shows up next. Shape a portfolio investment strategy that looks beyond adoption numbers to where the ecosystem is heading, balancing the integrations builders rely on today with rising frameworks and early bets that could define what comes next. Recommend where to build, where to partner, and where to step back and work with leadership and partner teams to land those calls Be a credible technical voice. You'll engage deeply with engineering on decisions involving client libraries, agentic workflows, and developer tooling. You won't write the code, but you'll need to understand it well enough to help the team make the right tradeoffs, communicate confidently with technical customers, and be a strong advocate for the builders out there who are creating with MongoDB Win the trust of the ecosystem, inside and outside MongoDB. Frameworks is partnership work at its core. Build relationships with framework maintainers and AI platforms that trust MongoDB to ship quality and stay committed after launch. Align with the Partnerships team, product marketing, developer relations, and solutions architects so everyone backing a framework moves together What We're Looking For 7+ years of product management experience, including managing and developing IC Product Managers in a technical product organization A track record of growing PMs with different strengths and working styles, and adapting your coaching, performance conversations, and development plans for each of them Proven track record as a player-coach: managing direct reports while maintaining deep hands-on product, technical, and customer fluency You've raised the product bar for a team, with clear prioritization, sharp product decisions, and PMs who can explain the why behind their roadmap A data-driven approach to decisions, including partnering with product analytics to define the right metrics in order to connect builder tooling to activation, retention, and churn, even without a direct revenue line Experience with growth loops, experimentation frameworks, or PLG motions for developer tools Genuine passion for AI and developer experience. You are excited by how builders are working with AI and agents today, and you have a point of view on where agentic development is going Real-world experience building products for builders and developers, with a firsthand feel for their pain and what moves the needle Familiarity with builder-focused go-to-market, including messaging, positioning, and what it teams to market to a technical audience Deep technical credibility to engage confidently on DevEx, client libraries, distributed systems, and developer tooling (e.g., reviewing code and docs to evaluate how an integration's architecture handles patterns and how that impacts the builder experience) Experience building partnerships with external organizations, such as open source projects, platform companies, or technology partners, while ensuring that internal teams, like partnerships, product marketing, and developer relations, are appropriately engaged Equally effective in an executive review as in a working session with engineers, with experience getting great products built inside a company of meaningful scale Success Measures Within 30 days: Develop a deep understanding of the AI Builder Experience Frameworks portfolio: each integration, who uses it and what it takes to keep it healthy Dive deep into the full MongoDB tech stack, from core database to Atlas Build working relationships with your engineering, product marketing, and partner counterparts Get to know your team: understand their strengths, development goals, and where they need support Within 60 days: Put the team's operating engine in place, with clear prioritization and communication standards across the portfolio Evolve the existing portfolio strategy for the AI Builder Experience Frameworks portfolio that balances customer-driven investments with a proactive arm for emerging frameworks and trends Actively participate in hiring, performance conversations, and team development activities Within 90 days: Have the operating engine working, with PMs making clear product calls and stakeholders knowing what the team is building and why Turn the evolved portfolio strategy into a roadmap, and ship the first work that reflects meaningful improvements across the portfolio that demonstrably improve builder activation and satisfaction Be recognized as a cross-functional leader who engineering, marketing, and partners trust and want to work with Lead performance reviews and individual development plan updates with each PM on the team About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273598984
Serving as the EMEA anchor for MongoDB's Global Enterprise Technology (GET) team, this position acts as a primary technical DRI for enterprise user support, office technology, and regional incident escalation in the GMT/IST time zone. You hold end-to-end operational responsibility for delivering high-touch, reliable IT services—from onboarding hardware provisioning and daily ticket triage to AV room management and high-visibility regional event support. This role prioritizes proactive support over passive ticketing. By monitoring system health, verifying endpoint configurations, and identifying friction points early, you ensure business continuity for teams across the EMEA region. You combine strong technical diagnostics across macOS, Windows, identity, and SaaS tooling with hands-on AV expertise for Dublin meeting spaces, acting as a trusted partner to local leaders and cross-functional teams. The operational foundation of GET relies on intelligent automation, structured workflows, and data-informed decision-making. Routine health checks, diagnostics, and repetitive provisioning tasks are streamlined through intelligent tooling, freeing your focus for complex technical problem-solving, live event execution, and relationship building. In this environment, you are encouraged to leverage emerging AI productivity tools and automation scripts to continuously optimize service delivery. Success in this role requires technical versatility, disciplined execution in shared team queues, discreet handling of sensitive data, and clear communication across a globally distributed IT organization. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Key Responsibilities 1. Enterprise Support & Technical Ownership Queue Ownership: Ownership of the regional end-user support queue. Deliver rapid, high-quality resolution for macOS, Windows, identity, mobile, and SaaS software issues across the EMEA region Relationship Management: Partner closely with regional department heads, office administrators, and local stakeholders to maintain strong alignment between IT services and business needs Proactive Resolution: Monitor endpoint health and system alerts to remediate device, network, or security issues before they impact productivity SLA & Workflow Tracking: Keep structured ticket workflows updated with clear diagnostic notes, tracking work against key SLAs (MTTR, FTTR, and CSAT) 2. Lifecycle Management & Onboarding Hardware Provisioning: Manage procurement, device configuration, endpoint deployment, and asset tracking for laptops, mobile devices, and peripherals Onboarding Execution: Ensure new hires receive fully configured hardware and role-based application entitlements prior to their start date Offboarding & Asset Recovery: Execute secure, compliant offboarding workflows, ensuring timely hardware collection, account deprovisioning, and data destruction standards Confidentiality & Data Governance: Handle all employee data, sensitive operational context, and security entitlements in strict compliance with company confidentiality standards and NDA requirements 3. Global Handoffs & Incident Response Follow-the-Sun Operational Coverage: Participate in the global 24/7 handoff standard—APAC → EMEA → AMERICAS—passing overnight incidents, open risks, and active escalation threads at shift boundaries Escalation Coordination: Hand specialized infrastructure or security elements to L3/Engineering teams while retaining ownership of user-impacting regional threads On-Call Rotation: Participate in the regional after-hours or weekend incident rotation, applying quick diagnostic workarounds and escalating according to severity matrices 4. AV Systems, Office Infrastructure & Events Conference Room Maintenance: Maintain operational readiness for Dublin office Zoom Rooms, Teams rooms, microphones, displays, and control systems Event Support: Lead technical preparation and live support for EMEA All Hands, town halls, quarterly business reviews, and regional leadership meetings Network & Workplace Collaboration: Partner with Network/AV Engineering and Facilities teams to resolve physical office connectivity issues, room remediation, and hardware upgrades 5. Process Discipline & AI-Driven Efficiency Structured Ticket Hygiene: Maintain accurate ticket estimates, DRI tags, and clear definitions of done in Jira or similar enterprise service desk tooling Automation & Toil Reduction: Utilize AI agent-assist tools, virtual assistants, and workflow scripting (Python, PowerShell, or API integrations) to eliminate manual tasks Knowledge Management: Author and update internal technical runbooks and end-user self-service documentation in Confluence Success Measures & Expectations In this role, success is measured by concrete operational outcomes and your ability to scale regional IT support alongside enterprise growth: Service Excellence & SLA Rigor: Maintain a consistent track record of hitting target SLAs (≥95%) across regional queues with flat-to-up CSAT scores, shifting the operational ratio decisively from reactive ticket firefighting to proactive, automated issue resolution Day-One Readiness: Achieve 100% on-time hardware and identity provisioning for new hires across EMEA prior to day one, with zero role-based entitlement gaps and auditable asset tracking across all regional inventory Global Incident Discipline: Execute seamless follow-the-sun handoffs (APAC → EMEA → AMERICAS) and maintain zero unacknowledged critical incidents during regional on-call shifts, owning incident communication end-to-end Flawless Executive & Event Delivery: Deliver zero preventable AV or operational failures during regional All Hands, town halls, and executive QBRs through structured pre-flight checks and continuous conference room testing Operational Leverage: Deliver at least one measurable toil-reduction or automation initiative per quarter (leveraging scripts, API integrations, or AI tooling) that tangibly reduces repetitive operational overhead Requirements Required Qualifications Experience Level: 3+ years of experience in an IT Support or Systems Specialist role within a modern SaaS or tech enterprise environment Tooling Expertise: Strong hands-on experience administration tools including Okta, JAMF, Meraki, Confluence, Jira, and Slack Technical Troubleshooting: Demonstrated experience troubleshooting hardware, identity management (SSO/MFA), network connectivity, and cloud software applications AV & Event Operations: Proven capability in supporting meeting room AV infrastructures and live company events Automation & AI Integration: Experience working with workflow automation platforms, scripting tools (Python, PowerShell, or Bash), or AI agent-assist platforms Operational Flexibility: Flexibility to participate in an on-call rotation and occasional early morning / late evening coverage for global events or shift handoffs Nice to Have Certifications: Relevant industry certifications (Okta Administrator, Jamf Certified Tech, CompTIA Network+/Security+) Global Operations: Prior experience with enterprise follow-the-sun global handoff models Integrations & Development: Exposure to REST APIs for building custom IT service integrations About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273580373
The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Financial Analyst, AI & Emerging Products to grow our Product & Technology (P&T) FP&A team. You will be responsible for financial planning, forecasting, reporting, and partnering with the business to drive decision-making and resource planning. This Financial Analyst is expected to make significant contributions to the success of MongoDB by working with executives and team leaders to evaluate, plan, execute, and measure strategic business initiatives. This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, progress tasks from start to finish, and enjoy working in a fast-paced, challenging environment. The working model for this role is flexible. This is a hybrid in-office/remote role based in our New York City office. Responsibilities: Business Partnering: Quickly establish positive relationships and become a trusted partner for your P&T stakeholders, allowing you to build a solid understanding of business drivers and ensuring alignment with overall company objectives Forecast Coordination & Modeling: Build and maintain detailed financial and operating models to support your stakeholders in all aspects of their budget including headcount planning and optimization Analyzing: Conduct ad-hoc analyses and build financial models to guide leaders toward efficient operating strategies, resource allocation, and investments in product initiatives Operational Effectiveness: Improve and scale business, operational, and financial processes understood by all important partners, including standardizing and automating reports and improving how we leverage internal systems Perform financial month-end close activities, including headcount reconciliations, accrual reviews, and budget vs. actuals analysis and reporting Partner with recruiting and HR partners to drive efficiencies in workforce planning and reporting for executives and their leaders Operate independently to prepare schedules and relevant analysis for each planning cycle and develops clear support for management review What You'll Need: Bachelor's Degree; finance, business or economics preferred 0-3 years experience in FP&A, and/or analytical, critical thinking, and quantitative skills Proficiency in financial modeling, Google Suite, and Microsoft Excel; financial planning tools (Pigment) are a plus Ability to analyze data, draw conclusions, and develop actionable recommendations Confidence to forge strong relationships with business partners at all levels of the organization; prior business partnering experience preferred, within a tech company a plus Drive for results and a sense of urgency with the capacity to multitask and prioritize Highly organized with rigorous attention to detail Excellent oral and written communication skills About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 3273600138 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $0.01 — $0.01 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Singapore About the Department The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes. About This Role In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of commercial accounts in the Philippines market . The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets. You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency. Role Responsibilities Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets. Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation. Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners. Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare's solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads. Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals. Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes. Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing). Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy. Required Experience Fluent in English and Tagalog to engage with customers in Philippines Bachelor's degree or equivalent work experience. Experience selling technology solutions in high-growth technology firms. Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets. Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies. Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows. Exceptional interpersonal communication skills and value selling skills. Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite). Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn. Willingness to actively engage with AI tools and experiment. Ability to travel as required. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week. About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. About the role Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence. Responsibilities Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare's Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client). Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access. Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings. Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use. Partner with Cloudflare's Product, Engineering, and Security teams to escalate and resolve advanced customer issues. Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs. Assist customers in identifying and responding to security incidents, leveraging Cloudflare's threat intelligence and security tools. Desirable Skills, Knowledge, and Experience Availability to work the weekend shift (Saturday & Sunday) You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products. Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced, dynamic environment. You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc). Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC) Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing. Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations. You have worked with PostgreSQL, MySQL, MS SQL or other database servers. Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps. Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP. Experience with building projects on Cloudflare or using Cloudflare Products. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.