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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a founding Strategic Sales Directo r you will focus on some of the largest companies in EMEA, working on big strategic deals that will change the trajectory of the company. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you'll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the EMEA region, starting with success in the UK. This is a high-impact, high-visibility role for someone who thrives in a fast-paced startup environment and is passionate about using cutting-edge AI to solve real-world business challenges. You'll help shape our sales strategy, influence cross-functional priorities, and contribute to building a high-performing, customer-obsessed sales culture. Responsibilities: Own the sales experience while building and managing relationships with key decision-makers and executives Run complex sales cycles from initial contact to close Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience Own and hit your number Qualifications We Value: 7+ years of SaaS software sales experience at an enterprise level, with referenceability of consistently delivering to sales quotas in this time Experience negotiating, structuring and executing complex enterprise-level agreements Prior experience leading cross-functional teams through large deal close processes Ability to articulate contractual, technical, and financial value points to customers, including C-level executives Excellent communication and presentation skills with experience presenting to C-level executives Ability to be in London easily, often at short notice. Also, the ability to travel domestically and internationally up to around 25% of the time Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Paid parental leave for all new parents welcoming a new child Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced 20 days of vacation time to promote a healthy work-life blend Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. OTE Range: $215,000 – $230,000 Pound Sterling + Offers Equity Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject 'Opt-Out' in your email). Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed. Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta .ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | £31,100 - £39,350 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨ Start date: Monday 18th January, 2027 ⭐ About our Senior Financial Crime Business Banking Investigator Team The Senior Financial Crime Business Banking Investigator team serves as Monzo's frontline defence against complex economic crime, safeguarding our ecosystem and customers, from startups to established SMEs, against sophisticated fraud and money laundering. Operating within a specialised, risk-focused "Pillar," this critical operational team builds deep subject matter expertise to ensure financial integrity across the entire customer lifecycle. The team is responsible for conducting rigorous onboarding and ongoing compliance checks, unravelling complex financial crime typologies, and directly mitigating risk through thorough investigation, reporting, and account closures. You'll play a key role by... Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g., sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations. Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards. Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain's Service Level Agreements (SLAs), and remain connected to frontline challenges. Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement to help drive a culture of excellence. Working closely with our Operations Analysts to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. We'd love to hear from you if... You have deep KYB & AML expertise, with significant experience conducting end-to-end business due diligence (KYB/EDD) and complex investigations within a regulated financial setting. You are a skilled researcher, with a proven ability to leverage open-source intelligence and analysis to thoroughly corroborate customer profiles and transactional activity. You know regulations and typologies, possessing a strong grasp of UK and international financial crime trends affecting business accounts and the UK SAR regime. You thrive in a fast-paced environment, maintaining high flexibility and adapting positively to shifting priorities, new guidance, and process changes at short notice. You are impact-driven, with a genuine desire to protect Monzo and its customers by making a tangible difference in the detection and prevention of financial crime. You bring leadership and improvement skills, ideally with experience mentoring peers, a track record of escalating process improvements, or a relevant qualification (such as ICA or ACAMS). ⏰ Shifts you'll be working You will work 37.5 hours per week , Monday to Friday, from 9:00am to 5:30pm. You will also work one full weekend (Saturday and Sunday) once every 4 weeks, with 2 set days in lieu provided when working the weekend shift. We cannot approve any time off during your first 6 weeks of employment with us due to training. Your training will be held Monday-Friday, 9am-5:30pm. What's in it for you Salary range of £31,100 - £39,350 + Incentive Awards tied to your performance We guarantee to approve time off on your birthday if it falls on a scheduled work day (outside of your training period). This role is fully remote and based within the UK. A £1,000 annual budget to spend on books, training courses, and conferences. We will set you up for success from home; all employees are provided with MacBooks, and fully remote workers receive extra support for their work-from-home environment. ➕ Plus lots more! Read our full list of benefits. The application journey has 3 key steps Application questions – Please take the time to answer these, as we read every single one. Recruiter call – A 30-minute video call to assess skills fit Hiring Manager interview – A 60-minute video call focusing on values and technical questions. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. #LI-REMOTE #LI-NG2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become a Senior Data Engineer for Bloomreach! Join our newly formed Datacraft team — the team building the next-generation data platform that powers internal Databricks, the Loomi Marketing Agent with Data Insights capability for Bloomreach Marketing platform. Your engineering work will directly impact how hundreds of enterprise customers access, understand, and activate their Bloomreach data internally and with data share in Databricks and BigQuery. The base salary range for this position at the P3 / Senior Software Engineer level is CZK 1 300 000 - CZK 1 600 000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Working in one of our Central European offices (Bratislava, Brno or Prague) or from home on a full-time basis, you'll become a core part of the Engineering team. What challenge awaits you? You will join the Datacraft team as one of its founding engineers. Datacraft is a new team in the Engagement pillar, established to tackle three interconnected domains: Data Warehouses (~60% of team domain) — making Bloomreach data first-class in customer Databricks. The strategic goal for 27 is to use Databricks to exponentially accelerate data adoption — both for customers who want their data outside Bloomreach and for Bloomreach itself to build analytics faster. Dashboards & Analytics Stack (~20%) — moving Marketing reporting and dashboarding from the proprietary stack onto Databrick. Datacraft is an AI-first team. We believe code is a commodity and expect every engineer to fluently use coding agents (e.g., Cursor, Claude Code, Copilot, Gemini CLI) as a core part of their daily workflow. The ability to leverage AI tooling to accelerate development, prototyping, and problem-solving is not optional — it's foundational. We rely heavily on knowledge graphs and spec driven development. As a P3 (Senior) engineer at Bloomreach you are an independent professional — expert in at least one component, able to decompose objectives into tasks, and lead small projects end-to-end with minimal day-to-day guidance. Your job will be to: a. Build the Databricks data platform — Design data pipelines (Kafka → Flink -> GCS Iceberg → Databricks) following medallion architecture using Databricks notebooks and Spark Declarative Pipeline. Own data models and ETL mutations for ID resolution and consent semantics. Maintain orchestration (Airflow / Cloud Composer) and monitoring. b. Co-build dashboards & analytics stack — Design canonical metrics and models on Databricks, support semantic layers and BI tools (Cube, Looker Studio), ensure tight Marketing Agent (Insights skill) integration. Our tech stack Python, Go, Kafka, Databricks, Airflow, Flink (Java), GCP, Mongo, Redis, Airflow, DataProc, Spark, Apache Flink, Databricks, Kubernetes, Terraform, Grafana, Prometheus, PagerDuty, Sentry, OpenTelemetry, GitLab CI/CD, Claude Code Your success story 30 Days: Understand the Datacraft domain, complete onboarding, set up your dev environment, and get oriented on Databricks architecture and Marketing Agent. 90 Days: Ship your first pipeline, data model, or orchestration improvement to production. Join architecture discussions and the on-call rotation. 180 Days: Own a component end-to-end. Make informed trade-off decisions independently. Contribute to measurable team goals. You have the following experience and qualities: Professional experience Solid data engineering background with strong SQL and data modeling skills (star/snowflake schemas, slowly changing dimensions, partitioning/clustering, etc.). Hands-on experience building production-grade data pipelines on Databricks and GCP , ideally involving Flink, Iceberg , Spark on DataProc . Experience with orchestration and workflow tools — specifically Airflow / Cloud Composer — and comfort working with DAG-based systems for scheduled and event-driven jobs. Familiarity with open table formats (Iceberg preferred, Delta Lake / Hudi acceptable) and how they interact with query engines and DWH platforms. Strong programming skills in Python (preferred); Scala/Java/Go also relevant. Good understanding of data quality, lineage, and observability (monitoring SLAs/SLOs, detecting missing/late loads, backfilling strategies). Ability to work across product and engineering teams, turning fuzzy problem statements into incremental, shippable slices. Strongly preferred Background in marketing analytics, CDPs, or BI/semantic layers (Looker, dbt, Cube). Experience with Snowflake or Databricks or BigQuery . Experience with spec driven development, knowledge graphs, agentic harnesses or AI-powered analytics Personal qualities Ownership & accountability · Sharp and Product thinking · Clear communication · Bias for reliability · Continuous improvement mindset · Comfortable remote-first in Central Europe. #LI-KP1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries! (Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Who we are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. Develop the roadmap for your programs with the engineering managers leading these teams, turning their priorities into a plan with clear objectives, sequencing, and measures of success. Drive that plan through to delivery: run the cadence, keep dependencies visible, identify risks early, and drive them to resolution or escalate with clarity and context when you can't. Lead the highest-impact initiatives across Developer Experience and Client Platform, including the work that falls between the two teams, coordinating with the teams that depend on them. Communicate change across the makers who depend on these platforms, from engineers to PMs, designers, and analysts, covering what is shipping, what is coming, and how teams should plan around it. Drive adoption of what these teams build, not just delivery of it. Aggregate what makers actually need. Run the feedback loops with developers and other internal users, turn dense, messy input into a prioritized recommendation, and lead the process that gets the engineering managers to a decision on where to invest. Surface duplication and help drive consolidation. As the organization builds quickly, find where the same capability is being built more than once, make the case for a single, better version, and work with the teams to get there. Define and report the metrics that tell us whether these platforms are working: adoption, cycle time, release health, developer satisfaction. Do your own data discovery to find the signal rather than waiting for a dashboard to be handed to you. Keep programs legible and the teams running well: maintain the project plans, status updates, and documentation others can actually find and use, and propose the process changes that fix inefficiencies you see across your teams and their partners. 4-6 years driving technical projects and programs in a platform, developer tooling, or client engineering context. Experience delivering platforms or internal tooling where your users are other builders, including driving adoption of what you ship with engineering users. Technic

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We are seeking a Marketing Director to lead global marketing for Falcon MLR, our agentic MLR solution. Partnering closely with marketing, strategy, and product management, you will develop the positioning, messaging, value propositions, and go-to-market strategy for Falcon MLR. You will also execute global marketing strategies that drive brand awareness, pipeline growth, and engagement with existing customers and target accounts. You will ensure seamless territory alignment and make a measurable impact across demand generation, events, communications, and digital marketing in a fast-paced, innovative environment. Develop and drive global marketing strategy and go-to-market execution for Falcon MLR, aligning marketing initiatives with business objectives and market opportunities Own the integrated marketing strategy, partnering closely with cross-functional teams on key objectives and campaign themes Create awareness, nurture, and educate key contacts within target accounts to drive pipeline growth and accelerate sales opportunities Develop compelling marketing content—including customer stories, presentations, web content, videos, webinars, and sales tools—to support every stage of the customer journey Partner with Product Management and Strategy to build differentiated positioning, messaging, and value propositions that speak directly to key target buyers and influencers Represent the voice of the customer by bringing market insights, competitive intelligence, and customer feedback into product and marketing strategies Identify and act on opportunities to improve programs and ABM effectiveness through better audience segmentation, marketing techniques, and processes Work cross-functionally with Sales, Enablement, Strategy, and Marketing teams to ensure optimal orchestration and execution of global marketing programs Build and maintain a complete and accurate account and contact database Measure marketing performance, evaluate business impact, and continuously optimize programs to improve awareness, pipeline, and customer adoption 10+ years of enterprise B2B software marketing experie

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for an experienced B2B Content Writer to help us create high-quality content and maximize impact across channels and audiences. The successful candidate is an exceptional writer and content strategist that can break down complex topics into compelling, digestible narratives for expert audiences. Working closely with subject matter experts and key partners across business areas, this individual will drive engagement with key audiences at all buying stages through content strategy, execution, and measurement. Partner with subject matter experts to develop original content in a variety of formats, including blog posts, articles, white papers, ebooks, infographics, videos, social content, and more Maximize the value and reach of our content by turning high-performing assets into a library of derivative pieces for use in multiple channels and across multiple markets Build and execute content strategies that support and amplify our short- and long-term marketing initiatives and campaigns Collaborate closely with marketing stakeholders and business partners to map and optimize content across the buyer journey Be a steward of best practices in messaging, grammar, writing, and style Measure and report on content performance; optimize based on results Help develop standards, processes, and tools to drive greater efficiencies in how we work and operate as a cross-functional team Stay on top of content marketing trends and bring new ideas for us to explore and test 3+ years of editorial experience, ideally in the B2B tech/enterprise software space Strong portfolio of published work that demonstrates exceptional English writing skills and ability to translate complex topics into simple, digestible content for expert audiences A thinker and a doer mindset — excited about driving strategy while simultaneously rolling up your sleeves to write and edit content in a variety of formats Ability to multi-task and prioritize projects in a dynamic, adaptive environment Collaborative team player with great interpersonal skills and the ability to work cross-functionally Ability to deliver feedb

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients. You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other. The Program As part of the Consultant Development Program, you will: Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months. Ramp up quickly. Your journey begins with getting certified on our industry-leading cloud solutions, undertaking a mock project exercise, hands-on learning, transparent feedback, and active collaboration todevelop the consulting skills and industry knowledge to make an impact right away. Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback. Build your future. You'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our regional and diverse team. As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve: Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model—setting up workflows, structuring data, and aligning system capabilities to requirements. Conducting discovery workshops: You

Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims and Benefits Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Analyst, Configuration supports the business by improving the consistency, accuracy, and efficiency of platforms, systems and processes. Through understanding of the platform configuration capabilities, this role helps ensure that processes are configured accurately. You will report into the Manager, Configuration Operations. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $75,348 - $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.   Responsibilities: Analyze and summarize process behavior in order to expedite the design/solutioning process Translate configuration enabling internal teams to resolve escalations Process incoming Jira tickets to support member escalation resolution Identify and pilot opportunities to improve operational efficiency Triage and manage workflows of ingested items Investigate escalations via incoming tickets or informal pathways Conduct necessary maintenance work and take on ad-hoc projects associated with Contract configuration Compliance with all applicable laws and regulations Other duties as assigned Approve work-in-progress contact configuration inquiries to ensure configuration is possible Assist with the continued documentation and implementation of workflow updates and processes Requirements: 2+ years working knowledge of health plan benefit concepts (e.g., deductibles, copays and other forms of cost sharing, etc.) 1+ year of SQL experience 1+ years claims processing experience Bonus points: 1+ year Proficient in Microsoft Word, Excel and PowerPoint and/or comparable programs within the Google Docs Editors suite (e.g., Google Docs, Google Sheets, Google Slides). 1+ year experience in Jira Experience working in health insurance industry/claims Experience working with Jira SQL proficiency Python Experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims and Benefits Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Analyst, Configuration supports the business by improving the consistency, accuracy, and efficiency of platforms, systems and processes. Through understanding of the platform configuration capabilities, this role helps ensure that processes are configured accurately. You will report into the Manager, Configuration Operations. Work Location: This position is based in our Tempe, AZ  office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.   Responsibilities: Analyze and summarize process behavior in order to expedite the design/solutioning process Translate configuration enabling internal teams to resolve escalations Process incoming Jira tickets to support member escalation resolution Identify and pilot opportunities to improve operational efficiency Triage and manage workflows of ingested items Investigate escalations via incoming tickets or informal pathways Conduct necessary maintenance work and take on ad-hoc projects associated with Contract configuration Compliance with all applicable laws and regulations Other duties as assigned Approve work-in-progress contact configuration inquiries to ensure configuration is possible Assist with the continued documentation and implementation of workflow updates and processes Requirements: 2+ years working knowledge of health plan benefit concepts (e.g., deductibles, copays and other forms of cost sharing, etc.) 1+ year of SQL experience 1+ years claims processing experience Bonus points: 1+ year Proficient in Microsoft Word, Excel and PowerPoint and/or comparable programs within the Google Docs Editors suite (e.g., Google Docs, Google Sheets, Google Slides). 1+ year experience in Jira Experience working in health insurance industry/claims Experience working with Jira SQL proficiency Python Experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring a Operations Engineer II to join our Eligibility & Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role designs, develops, builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions. The Operations Engineer II is a technical thought partner responsible for project delivery within their team's domain and represents the team in cross-functional discussions of opportunities for technology enablement.  You will report into the Manager, Operations Engineering. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $135,792 - $178,227 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the development of technical solutions across specific areas within their team's domain in response to requirements from business stakeholders regarding new product and market expansions, regulatory strategic needs, automated workflows to reduce manual work requirements, new/improved tooling, and data quality/integrity needs. Consistently writes correct, stable, modular, and adaptable code with little guidance/oversight; capable of independent delivery. Key contributor to code review and design reviews for projects across the team. Consults and cross-collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes/capabilities Independently represents our team in cross-functional work, projects, and technical discussions. Proactively identifies and mitigates risks; responds to and resolves issues/errors/escalations through investigation. Partners closely with the Business, Engineering, and Data orgs to structure and operationalize the next generation of health insurance operations. Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues across team boundaries. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: A technical bachelor's degree or 4+ years commensurate experience  4+ years experience in a technical role (examples include, but are not limited to QA lead, data lead, systems lead, engineer, or QA engineer) 3+ years of experience in SQL 3+ years of experience Python  Bonus points: A professional background in coding, analytics, math, finance, statistics, or data science Experience working in dynamic environments, including but not limited to start-up experience Experience with various phases of technical projects (e.g. from early design phases through stable operations/production) Experience in coaching, mentorship, or project management This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions.  You will report into the Manager, Operations Engineering. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar's regulatory or strategic needs Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions Partners closely with other departments to structure and operationalize the next generation of health insurance operations Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues Compliance with all applicable laws and regulations Other duties as assigned Requirements: A technical bachelor's degree or 4 years commensurate experience  3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering) 1+ years of SQL experience 1+ years of experience in Python or similar Programming languages (Java, C#, etc.) Bonus points: An academic and/or professional background in coding, math, statistics, or data science Experience working in dynamic environments, including but not limited to start-up experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring a Director, Pharmacy Operations Strategy & Integration to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Director, Pharmacy Operations Strategy & Integration reports to the SVP, Pharmacy is responsible for shaping and executing Oscar's pharmacy operational excellence agenda for the Pharmacy Clinical Strategy and Operations area. This role translates strategic priorities into a coherent portfolio of operating-model improvements, cross-functional programs, vendor capabilities, and scalable workflows that advance affordability, health outcomes, and the member and provider experience. The Director serves as a connective leader across Pharmacy, Clinical, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and PBM/vendor partners—aligning priorities, decisions, and execution to deliver measurable business impact. This role balances enterprise affordability, member and provider experience, regulatory compliance, operational quality, and long-term scalability as Oscar advances its pharmacy operating model. You will report into the SVP, Pharmacy. Work Location: This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $162,453.60 - $213,220.35per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: Set the pharmacy operational excellence strategy, operating rhythm, and execution model, ensuring priorities are aligned to Oscar's enterprise agenda, Pharmacy objectives, affordability goals, and member and provider outcomes. Lead high-priority pharmacy operational transformation initiatives from strategy through execution, including opportunity definition, roadmap development, operational readiness, launch planning, and sustained adoption. Serve as a primary operational partner across internal and external teams, translating pharmacy and PBM opportunities, member and provider needs, and frontline insights into clear priorities, decisions, and measurable outcomes. Stay aware of applicable PBM, pharmacy benefit, managed care, and healthcare regulatory requirements, interpreting the business need and communicating it clearly to internal and external partners so solutions are designed and implemented appropriately. Maintain deep understanding of the pharmacy and healthcare ecosystem, including payer economics, benefit and network dynamics, claims processes, formulary operations, prior authorization workflows, utilization patterns, vendor handoffs, and the drivers of affordability and experience. Partner with cross-functional internal stakeholders and external vendors to manage implementation plans, business reviews, strategic meetings, issue escalation, performance monitoring, and operational integration. Coordinate cross-functionally across Clinical, Pharmacy Operations, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and vendor partners to align decision rights, dependencies, tradeoffs, and delivery plans for high-priority pharmacy initiatives. Serve as an internal consultant and apply an operational excellence lens to diagnose complex process, data, technology, and vendor friction points, then design practical end-to-end solutions that improve throughput, quality, affordability, and member/provider experience. Shape the end-to-end member and provider experience by partnering with Pharmacy, Clinical, Product, Engineering, Concierge, and vendor teams to identify friction points and translate insights into scalable, measurable improvements across pharmacy journeys. Lead governance and executive reporting for pharmacy operational excellence initiatives, synthesizing operational, member, provider, clinical, and financial data into clear priorities, recommendations, and accountability for senior leadership. Identify and manage implementation risks, dependencies, decisions, and change-management needs, ensuring stakeholders understand scope, impact, tradeoffs, and operational readiness requirements. Build repeatable operating playbooks, process standards, controls, and best practices that support a scalable PBM operating model, continuous improvement, and a coherent end-to-end pharmacy experience. Use independent judgment to resolve complex problems, evaluate variable factors, and determine the best course of action for technology-enabled process improvement and operational transformation. Support capacity planning, budget management, business-case development, and value realization measurement for PBM, vendor, and operational excellence initiatives. Ensure operational workflows, vendor capabilities, and program execution meet applicable regulatory, compliance, quality, and contractual requirements. Compliance with all applicable laws and regulations Other duties as assigned Requirements: 10+ years of experience in healthcare, business operations, strategy and operations, product operations, or program leadership. 7+ years of Managed Care, PBM, pharmacy operations, clinical operations, or related healthcare payer experience. 5+ years leading large-scale, cross-functional strategy, operational transformation, or implementation initiatives from opportunity definition through launch and adoption. 5+ years partnering directly with cross-functional business, Product, Engineering, vendor, or operations teams to set priorities, define requirements, influence solutions, and deliver business outcomes. Experience interpreting regulatory, compliance, operational, or contractual business needs and translating them into actionable requirements for cross-functional partners. Experience with strategic planning, roadmapping, business analysis, operational readiness, change management, and translating priorities into executable cross-functional plans. Experience translating complex operational data and performance information into executive-level insights, recommendations, and governance materials. Experience managing budgets, capacity models, business cases, or financial performance for operational or transformation initiatives. Bonus points: MBA, MPH, Master's degree in Business Administration or a related field preferred. Management consulting, internal strategy and operations, process engineering, Lean, Six Sigma, or similar structured problem-solving experience. Experience with PBM implementation, pharmacy benefit administration, claims adjudication, formulary operations, prior authorization, rebate/formulary systems, or healthcare data feeds. Experience working in a matrixed teams through enterprise transformation, implementation, or operational excellence work. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .