Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing Managers start with the guest and work backwards, turning product thinking, data, and research into strategy. They own outcomes end to end, lead cross-functional teams across engineering, design, data science, and program management, and stay close enough to the details to know when something is off. The Social team is making Airbnb a place where you travel with, and because of, the people you know. Our strategy has three parts: scaling the social graph, building social features that make Airbnb fun and useful for you and your friends, and creating social experiences that help people form new relationships and strengthen existing ones in real life. Each part has its own dedicated pod of engineers, designers, and program partners. The Difference You Will Make As Product Marketing Manager for Social Features, you'll lead a new pod that turns guests' connections into reasons to come back to Airbnb. You'll own the features people use with their friends: the travel map and sharing it, group travel tools, recommendations from people you know, and how connections are woven across Airbnb to make the whole travel experience better. You'll own the outcome, not just the roadmap: you'll make the calls on scope and priority with a dedicated engineering lead, engineers, and design partner, and be accountable for the results. You'll take features from brief to launch, use experiment results to decide what to build next, and grow how often guests plan, book, and share trips with the people they know. You'll also write the product narrative that explains each release to leadership and to guests. A Typical Day Work backwards from the guest: write crisp briefs and requirements for new features, each grounded in a real guest need and a clear definition of success Prototype with AI first: build working prototypes yourself to explore ideas, test them with guests, and align the team in days rather than weeks Drive execution with engineering, design, data science, and program management, from concept through launch and iteration, often with several features in flight at once Go deep with the team on the details: review builds, test flows yourself, and chase down the edge cases that decide whether a feature delivers for guests Shape how connections are integrated across the guest journey, from search and booking to Trips, so planning and traveling with people you know feels natural Build shareable, delightful moments like the travel map that bring new people to Airbnb and grow the social graph Partner with the social graph and social experiences pods, and with Trips, Search, Checkout, and other partner teams, to ship work that spans surfaces Design for trust and privacy from the start, with clear controls over what people share and with whom Put mechanisms in place, like goals and a weekly metrics review, so the team knows where it stands and acts on it Partner with data scientists on experiments, dive deep into the results, and make clear calls on what to scale, iterate on, or stop Present strategy and results in leadership reviews, turning complex tradeoffs into clear decisions and concise narratives Your Expertise 8+ years in product marketing or product management, with a track record of moving a core consumer metric (engagement, retention, sharing, or conversion) through features you led to launch Experience building social or network-driven products: sharing, invites, feeds, profiles, group features, or connection-based recommendations Deeply AI-native in how you work: you use AI tools every day for prototyping, research, specs, and analysis, and you've changed how your team builds because of it Obsessed with the details: you go as deep as it takes with engineering and design, from data to edge cases, to make sure what ships drives great outcomes for guests Strong execution and a bias for action: you've led cross-functional teams through complex launches on time and at a high quality bar, and you move fast on decisions that are easy to reverse Fluent in experiment results: you can define what a test needs to learn, read growth metrics alongside guardrails like trust, privacy, and satisfaction, and turn them into product decisions Strong judgment of consumer product quality, a high bar for craft, and a clear sense of what makes an experience fun, useful, and worth sharing Comfort working in a new, fast-moving area where you set the roadmap and build the team's operating rhythm Ability to earn the trust of engineering, design, and data science partners and lead without formal authority Clear, structured writer and communicator who can distill complex tradeoffs for executives and translate strategy into actionable guidance for teams Experience at a consumer marketplace or travel company, or launching a new social product at scale (preferred) Your Location: We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed. This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $200,000 — $240,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a 12 Month Fixed-Term hybrid position from our Paris office. Please submit your CV in English. The Community You Will Join The Market Coordinator plays a pivotal role in supporting Airbnb's Field Team by managing high value Host-related inquiries and escalations in the FR-Benelux Region. The Difference You Will Make Acting as a critical liaison between Hosts and internal teams, the Market Coordinator ensures timely resolution of issues while delivering exceptional service. You support the Market Management Field Teams by sharing your ideas and recommendations and by building good relationships with those you work with, both inside and outside of your team. The ultimate aim of the Market Coordinator role is to streamline processes, enhance Host satisfaction, and allow Market Managers to dedicate more time to strategic revenue-focused initiatives. This role provides a balance of independent problem-solving and collaborative teamwork, making it integral to Airbnb's mission of creating an efficient, supportive, and proactive hosting environment. A Typical Day Serve as an additional Host-facing support for the Market Management Team Master and maintain knowledge of company policies and procedures inside and out, being an expert in Community Support and brand risk topics Provide end-to-end resolution and communication to Hosts while maintaining professionalism and clarity Conduct in-depth research to address and resolve Host issues Triage and assign escalations tickets and and provide recommendations for efficient resolution Respond promptly and accurately to Host inquiries via email, maintaining a high level of service in a dynamic environment Work to proactively improve the listing quality of the hosts in your region as we drive to increase the percentage of 5-star bookings in your markets Support In-Market events for your territory, when required Effective communication in the context of stakeholders management Proven track record of meeting or exceeding SLA response times Your Expertise 3+ years as a Customer Support Representative or Account Management 2+ years of hospitality/travel industry experience (nice to have) Language skills required: fluent English & French Proven expertise in handling high value and time sensitive customer service inquiries with strong active listening and problem-solving skills Exceptional written and verbal communication abilities. Ability to manage multiple priorities and execute tasks efficiently in a fast-paced environment Proven ability to analyze and assess challenges with a track record of solving complex issues Skilled at de-escalating conflicts and achieving resolutions, even when outcomes may not meet Host expectations Strong analytical skills that will enable you to support your peers, Lead and Market Managers Proficiency in tools like Salesforce, G-Suite, and Jira (preferred) Previous experience in hospitality, customer service, or a related field Strong attention to detail and organizational skills How We'll Take Care of You: The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits. France Annual Pay Range €48.000 — €56.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in Singapore. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. Responsibilities The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Complex case management: Has "perfected the core" of your role of providing the highest level of service to our community Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone End-to-end management of complex cases with the objective to resolve customers' issues based on workflows & management guidelines Recognize case type/severity and work cases correctly according to your service's scope, escalating accurately to other teams when appropriate Takes on casework at a degree of severity/complexity under close supervision Ability to recognize & assess threatening & risky behaviors Demonstrate ownership mentality & good judgment as well as skill to question and deviate from the workflow when needed only through management approval Be highly receptive to feedback from management, Quality & clinical staff teams and quickly adopt behaviors to improve the quality of your work Understands multiple perspectives on a topic or situation Able to evaluate and present multiple options for addressing a problem Can be brought to engage more with senior stakeholders with help from management Combining efficiency with quality: Has displayed an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution Participating in the Safety Service improvement: Leverage your functional operational knowledge to support the team succeed Help document ways of working, best practices, and the norms for your service(s) as requested by management Provides technical/functional/SME to less experienced members of the team. Stakeholder engagement: Beginning to explore network with other Delivery teams and key functional partners Displays openness and approachability when resolving issues Understands key drivers of your role and how they relate to one another Qualifications Your background & experience 3+ years of relevant experience in customer service, emergency services, or a similar role operating in a contact center environment making calls and handling customer/client contacts Hospitality experience is a plus, in particular working for technology platforms. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials Your skills & expertise Very good interpersonal and communication skills, both written and spoken, including conflict resolution. Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time Basic computer literacy, including Apple/Mac OS and Google Suite Language proficiency in English, other languages are a plus Able to assess risk accurately, understand level of urgency, exercise good judgment when it comes to risky situations, and share the most pertinent information with stakeholders Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Radar helps businesses prevent payments fraud and abuse while enabling legitimate customers to transact with confidence. We combine machine learning and AI with the intelligence of Stripe's global network to make sophisticated fraud prevention accessible to businesses of all sizes. Our work spans payments fraud detection, protection against abuse beyond the payment, enterprise APIs that bring Radar's capabilities into businesses' own systems and payment flows, and the platform that powers it all. We build everything from reliable, low-latency infrastructure to intuitive tools that help users understand threats and control how they respond. Fraud evolves constantly, and so do we. We work directly with users to understand emerging attacks, turn advances in ML and AI into effective defenses, and build products that protect and grow their revenue. What you'll do As a software engineer on Radar, you'll build products and infrastructure that help businesses understand and stop fraud and abuse. Your work will span backend services, enterprise APIs, and user experiences that put sophisticated prevention capabilities into our customers' hands. You'll own problems from investigation through launch, partnering with product managers, designers, and data scientists. You'll have opportunities to scale systems that make real-time decisions across Stripe's global payments network, bring advances in ML and AI into production, and build new products from scratch. Every improvement can have a direct impact on the revenue our users retain and the legitimate customers they serve. Responsibilities Build and operate reliable, low-latency services that detect and prevent fraud and abuse at scale Design APIs and dashboard experiences that help businesses investigate threats, configure defenses, and understand how Radar protects them Develop the shared platform and infrastructure that enable teams to build and launch new Radar capabilities Work directly with users to understand emerging threats and turn those insights into broadly useful products Partner with ML engineers and data scientists to bring new signals, models, and AI capabilities into production Own projects end to end, from technical design and implementation through rollout, measurement, and iteration Uphold a high bar for engineering quality, reliability, and product craft while moving quickly as threats evolve Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of backend and/or full-stack software development experience, with a track record of owning large, ambiguous systems end-to-end. Strong coding skills in any programming language, with experience building and maintaining production software Demonstrated technical experience leading the design and delivery of large, complex software projects from early definition through production launch. Experience leading and unblocking a group of engineers on a substantial project as a senior individual contributor. Significant hands-on coding as a senior IC leader in the last year. Ability to work across systems and technologies, learn unfamiliar codebases, and make thoughtful technical trade-offs Ability to operate effectively in high-ambiguity environments: framing problems, making durable technical decisions, and creating an actionable path forward. Excellent cross-functional and cross-organizational collaboration skills, with the ability to align teams with different systems, priorities, and constraints. Understanding of basic data science concepts, like linear models, precision, recall, and more Experience building consumer products at scale, particularly products that require a high degree of user trust. Experience working closely with fast customers, including leading upsell calls Preferred qualifications Track record of working closely with data science and ML teams to ship products to users Experience working on 0→1 products or taking new capabilities from concept through launch and iteration. Experience with Java, Ruby, and/or TypeScript. We care more about strong engineering fundamentals and the ability to learn than expertise in a particular language or framework. Experience building payments, money-movement, fintech, or other regulated financial products. Experience building consumer products at scale, particularly products that require a high degree of user trust. Familiarity with stablecoins, digital assets, or the infrastructure that enables global financial products.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The IAM Control Plane team's mission is to empower Stripe users to easily and securely manage their access to Stripe products and data. As part of Stripe's Organizations and Auth Platform, we own the platform for API keys, user roles, and access auditing, ensuring the right people have the keys to the kingdom - and no one else. We are a team of around 10 engineers with an ambitious roadmap, blending deep platform work with direct product impact. What you'll do You will design, build, and maintain the critical systems that control our user's access to Stripe. Responsibilities Design and build the next generation of IAM primitives to securely power AI-driven agentic experiences on Stripe Develop new user-facing permission models, including custom roles and granular access controls Architect and implement platform features like Account Groups to simplify access management for large organizations Own and operate mission-critical, highly-available backend services that are fundamental to every Stripe user's experience Work across the stack to ship end-to-end features, from API design and database modeling to frontend components Improve engineering standards, tooling, and processes as well as mentor team members Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Staff-level role, so we're targeting 10+ years in software development A high bar for engineering quality and a passion for building resilient, scalable distributed systems Experience designing, building, and operating backend services in a professional environment The ability to navigate ambiguity and solve complex problems with a product-minded approach Proficiency in a modern backend language such as Go, Ruby, Java, or similar Mentor engineers at all levels, supporting their professional growth and technical leadership development Collaborate cross-functionally with engineering, product, and design teams to define product strategy and user experience Preferred qualifications Experience with Identity and Access Management (IAM), authentication, or authorization systems Familiarity with frontend technologies like React and TypeScript Experience working on developer platforms or infrastructure
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About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. You'll lead the engineering team responsible for Vercel for Platforms. This product enables companies to build their own platforms on Vercel, from AI app builders and coding agents to SaaS products serving thousands of customers. We provide the infrastructure to programmatically deploy and run their customers' applications, with custom domains, tenant isolation, and a seamless developer experience. This team is strategic to Vercel's growth. Winning a platform means powering the applications and businesses built on top of it. We're looking for an engineering leader to own this horizontal team. While the team is intentionally small, the scope spans deployment infrastructure, domains, identity, billing, observability, and developer tooling. It's a deep systems and scale challenge: evolving Vercel to support platforms managing millions of tenants and applications while making that complexity feel simple. This role combines cross-team coordination, technical direction, product judgment, and broad organizational influence to shape a strategic growth engine for Vercel This position is hybrid based in SF or NYC What You Will Do: Build and grow a high-performing team of engineers through hiring, coaching, mentorship, and thoughtful career development. Foster a culture of ownership, collaboration, and high engineering standards while creating an environment where engineers can do their best work. Partner closely with Product, Design, and other engineering teams to define roadmap priorities and execute against ambitious product goals. Occasionally review and contribute code to stay close to the technology and unblock the team when needed. Drive operational excellence through strong engineering processes, incident management, and continuous improvement. Balance short-term product delivery with long-term investments in technical quality and platform scalability. About You: 8+ years building and operating large-scale platforms or multi-tenant systems 5+ years managing engineers Strong technical foundation. You can review system designs, understand data model challenges, and evaluate infrastructure tradeoffs Proven ability to translate business goals into technical strategy and drive cross-org alignment Track record establishing trust, psychological safety, and clear expectations; skilled at timely, candid feedback Strong facilitator in technical conflict. You listen, synthesize, decide, and bring the team with you Clear communicator who sets expectations, gives direct feedback, and builds trust across teams Benefits & Compensation: Competitive compensation package and stock options. Comprehensive, inclusive healthcare package. Opportunities for mentorship and professional growth, including attendance at industry events. Flexible Time Off with a recommended minimum of four weeks per year, plus paid holidays. Remote-friendly culture with teammates across multiple time zones. Dedicated equipment and work-from-home budget to help you create an effective workspace. The San Francisco, CA base pay range for this role is $262,000-$348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Payments is at the core of Stripe's mission to increase the GDP of the internet. We are expanding our payments footprint in India and we are looking for Backend Engineers to own the technical architecture behind our next generation of payment offerings in India. As part of the India Payments team, you will build on top of Stripe's robust foundational platforms, driving complex integrations and contributing to the architectural evolution of the critical services that handle money movement every millisecond. You will engineer the entire horizontal payments stack, driving every phase of a transaction's journey: integrating with local payment rails, managing initiation and intelligent routing, ensuring reliable completion and automating reconciliation and payouts. Partnering with cross-functional engineering hubs globally, you will tackle high-stakes technical challenges requiring low-latency execution, strict transactional idempotency, zero-downtime migrations and resilient distributed state management at scale. If you thrive on taking ambiguous product mandates and turning them into fault-tolerant, self-healing distributed systems, you will feel right at home here. What You'll Do (Core Responsibilities) Architect and operate low-latency, fault-tolerant backend microservices that integrate with Indian payment methods Map complex, India-specific payment flows into Stripe's global, unified API platforms, ensuring a seamless integration experience for developers worldwide Design highly reliable adapter layers that interact with domestic banking partners and payment networks, building systems that gracefully handle external API latency and asynchronous callbacks Own end-to-end service health, implementing shadow rollouts, distributed tracing, automated failovers and proactive alerting for 99.99% uptime Collaborate with Product, Regulatory/Legal, Risk and Partner Integration teams across global engineering hubs while delivering seamless developer-facing APIs Mentor and empower engineers to contribute independently through ongoing technical guidance and actionable feedback Other Responsibilities Independently scope, build and ship medium-to-large projects from ambiguous requirements to production Build robust APIs that hide the extreme complexity of Indian payment rails behind simple, elegant developer experiences Partner with product and data teams to proactively identify, size and solve the most impactful problems for our users Engineer highly reliable, scalable infrastructure that consistently meets strict SLAs for all internal and external systems Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term Improve engineering standards, tooling and processes Accelerate team velocity through high-quality code reviews and architectural collaboration Who you are Minimum requirements 8+ years of experience designing, implementing and operating large-scale, high-performance APIs and services You have implemented server-side APIs in languages like Ruby, Java, or Go, working with document and relational datastores (especially Mongo and MySQL) Empathetic, collaborative and user-first mindset in everything you build and have excellent oral and written communication Experience proactively seeking feedback from users, teammates and subject matter experts The ability to balance speed, complexity, and scope in service of user needs Excellent oral and written communication Preferred qualifications Experience building large-scale financial systems, payments infrastructure or working in the broader fintech industry is a plus Experience building distributed systems or operating within a complex microservices architecture Proficiency in Ruby, Java, or Go, with deep experience modeling data in relational and document databases (e.g., MySQL, Mongo) Experience driving technical alignment across global, cross-functional teams In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the hardest technical, commercial, and regulatory problems around, and we're looking for a product lawyer to join our team. In this role you will be a key advisor to Stripe's product, engineering and partnerships teams, and will work on a diverse set of matters that straddle financial services, business processes, and technology. The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrive. We're looking for someone who is a team player and willing to jump in on tasks of any size. Stripe operates within a complex and interwoven legal, regulatory, and financial partnership environment around the world. What you'll do Counsel the global product team on a range of issues relating to the adoption of artificial intelligence in all facets of Stripe's business, including data protection and privacy law, consumer protection, and product development. Closely collaborate with teams across Stripe (including, engineering, partnerships, privacy and security teams) to deliver pragmatic and actionable legal advice to your clients on a range of issues related to the product development lifecycle - from initial scoping to launch Draft, review, and update internal and external-facing foundational terms and documents for Stripe's products and service offerings Stay up-to-date (with the support of Stripe's many legal subject matter experts) on laws and regulations dealing with consumer financial data access; analyze laws, regulatory updates, and industry trends to proactively advise clients of potential product impacts Serve as a proactive business partner to your product team and build a trusted advisor relationship offering key legal and strategic business input in evolving Stripe and its product roadmap and strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of demonstrated experience either as a qualified lawyer in a top law firm or in-house legal team working with technology companies (ideally the law that applies to cloud-based API service providers) on the legal and regulatory aspects of product development in the technology space Passion for working with technology and ability to understand complex operational and business models as well as multiple product use cases quickly A self-starter and self-learner who thrives in a fast-paced environment, managing multiple work streams and priorities simultaneously and efficiently An owner's mindset and high judgment, making principled, business-enabling decisions in highly ambiguous, fast-moving environments with incomplete information. Strong communication and relational skills and ability to work well cross-functionally with a sense of urgency, while remaining highly collaborative and fun Excellent project management and organizational skills to stay on top of shifting priorities and thrives working under tight deadlines Expertise in the legal, commercial, and regulatory dynamics of AI and tech services, including a command of global data privacy regimes (e.g., GDPR, CCPA). Strategic thinking that enables business partners to make decisions that are grounded in a practical application of the law, the technology, and the business goals.
Sales Development Representative As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog's overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog's impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $50,000 — $50,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. What you'll do As an Enterprise Services Manager, you will sell Professional Services engagements to strategic clients and drive Stripe's future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation. This includes conducting discovery sessions with users to understand their goals, parsing out specific use cases, and guiding users to implement high complexity integrations. Think on your feet and communicate technical concepts, explaining how Stripe works from both a product feature and API architecture perspective. Manage user expectations on timelines and product changes. Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams. You will be responsible for resolving user integration issues and owning escalations for operational issues and priority requests. Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Collaborate closely with Product and Engineering to proactively identify potential enhancements and new features based on feedback you'll gather from the field. Provide deep technical support and debugging, inspecting and understanding the Stripe codebase and thoroughly testing functionality to best advise users, while also building and demonstrating proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions. In some cases, lead "Hands On Keyboard" implementations for user engagements, providing material feedback on coding practices, CI/CD, and software architecture. Review and optimize existing user integrations and provide recommendations to improve performance, reliability, and efficiency. Build tools and analytics; create dashboards, run queries, and generate custom data reports to support user business reviews and operational needs. Develop and share knowledge, building reusable processes to enable the larger Professional Services team. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 years + experience in a Software Engineering / Integration Engineering role. Ability to write code (in programming languages like Go, Java, C/C++ etc.) and quickly debug user code snippets. Comfortable with various code-level debugging (Stripe code and user code) and using code as a tool for problem-solving. Strong generalist technical experience, including proficiency in SQL and an understanding of data structures and algorithms. Understanding of the payments domain and API security topics. Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. A user first approach & empathy with our users, capable of mapping business requirements into reliable technical solutions. Confident and comfortable with customers, with the ability to lead strategic technical conversations. Preferred qualifications Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team. Willingness to learn and teach others, including mentoring newer team members. Collaborative, communicative, consultative; able to apply specific methodologies to ensure repeatability of engagements. Intellectually curious, with great problem solving skills. Technical writing skills to document complex integration guidance and processes.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Key Accounts Customer Success team is responsible for the growth, optimization, stakeholder engagement, and cross‑functional program delivery of Stripe's most important users. Key Accounts often have complex multi-layered relationships, and are among our most important co-innovation partners. The team partners closely with Sales, Paid Support, Solutions Architecture, Product, and Payments Performance to drive critical outcomes for the users. What you'll do We're looking for a leader who will manage teams of CSMs focused on a portfolio of our largest Key Accounts at Stripe, driving strategic account planning, product distribution, executive engagement, and payments optimization to maximize retention, expansion, and customer lifetime value. You will hire, mentor, and scale the team, codify playbooks for platform engagement, and embed repeatable processes that balance bespoke customer needs with operational rigor. Responsibilities Lead and grow a team of senior CSMs focused on Key Accounts: hire, coach, set goals, run calibration and performance reviews, and develop playbooks and operating rhythms for a high-performing strategic CSM organization. Own strategic account planning and executive engagement for Key Accounts: define multi‑quarter account roadmaps, support executive business reviews, and ensure broad sponsorship. Set clear goals focused on product distribution and share of wallet gains that tie directly to business impact. Measure and report on performance metrics at an executive level. Build and scale programmatic account management processes: implement repeatable adoption, churn-risk, optimization, and renewal playbooks that balance scalability with bespoke engagement for strategic accounts. Coordinate cross‑functional delivery and escalation management in support of annual growth initiatives. Own account health, volume forecasting, and growth goals; align Stripe and customer leadership on success metrics. Scale learnings from Key Accounts to other GTM and product teams across Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 15+ years in customer-facing roles with at least 8+ years leading Strategic Customer Success, Account Management, or related teams. Experience in payments, or fintech; familiarity with Stripe products is a plus. Proven experience managing a small portfolio of strategic large customers Independent, energetic leader with a proven track record of driving organizational change across cross-functional stakeholders and whole-team environments to deliver strong outcomes. Strong programmatic and strategic skills: account planning, project management, stakeholder mapping, and executive engagement. Preferred qualifications Experience with CRM/CSM tooling and data platforms (Salesforce, Gainsight, Looker or other BI tools). Prior experience in a high‑growth, matrixed organization.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you'll do As an Enterprise Services Manager, you will sell Professional Services engagements to strategic clients and drive Stripe's future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams to influence product strategy for large clients. Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives. Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance. Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development. Demonstrated ability to lead large transformational engagements using disruptive technologies. Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities. Ability to understand complex business requirements and develop tailored solutions. Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities. Preferred qualifications Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers. An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner. Experience working with upper middle market and enterprise companies. A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets. Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models. Proven ability to create a strong growth culture within a team. Background in a growth-stage internet/software company and/or the payments industry. Familiarity with APIs and their role in digital solutions.