With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Recorded Future is seeking a technically credible, hands-on leader for the Sales Engineering team supporting our US Public Sector business. This role is ideal for a builder with deep security expertise, proven PreSales leadership, and experience navigating complex government environments. You'll join as Recorded Future strengthens its dedicated US Government organization, backed by Mastercard and an established position in threat intelligence. This is a rare opportunity to lead a talented team and help shape the evolution of our Public Sector business. What You'll Do as the Senior Manager, Sales Engineering - US Public Sector Lead, coach, and develop a distributed team of Sales Engineers supporting Federal, DoD and Intelligence Community, Civilian, State, and Local Government customers. Establish a consistent operating model across team coverage, technical sales processes, performance expectations, and leadership visibility. Assess team capabilities and capacity, addressing development, hiring, performance, and career-growth needs. Partner with Public Sector sales leaders to clarify Account Director and Sales Engineer accountability and create a more proactive working model. Standardize technical discovery, demonstrations, Proof of Value engagements, technical validation, and post-sale handoffs. Lead from the front on strategic opportunities and help the team secure the technical win. Partner with Product, Professional Services, Intelligence Services, and Channel to improve customer outcomes and inform Public Sector strategy. What You'll Bring as the Senior Manager, Sales Engineering - US Public Sector 4+ years leading a Sales Engineering, PreSales, or technical selling organization within cybersecurity. Meaningful experience supporting Public Sector customers, ideally including Federal, DoD, or Intelligence Community organizations. Deep technical knowledge of threat intelligence and security operations, including SIEM, SOAR, APIs, integrations, and related technologies. Experience building or improving Sales Engineering processes, coverage models, operating rhythms, and performance visibility. A track record of developing mixed-tenure teams, hiring strong talent, and addressing performance gaps. The ability to personally support sophisticated discovery, demonstrations, Proof of Value engagements, and technical customer conversations. A hands-on, highly accountable leadership style with strong cross-functional and executive communication skills. The base salary range for this full-time position is $179,500 - $251,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process. #LI-Remote Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram & Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Recorded Future maintains a drug-free workplace. Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager . We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
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Our Vision & Products EverAI — Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years — Help Us Reach 100M first, 500M next At EverAI , we're shaping what it means to connect with AI. With 50 million users and counting , we're not just building products — we're creating entirely new categories. Our flagship product is the world's largest AI companionship platform , redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first . And we're only just getting started! Our Team We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos [CEO] • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 '22 & '23 Michael Monin [Co-founder & CTO] • 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix [Co-founder & CMO] • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano [CFO/Legal] • 25+ years in Finance, Strategy, M&A • Ex-CFO/M&A @Curatible (exited to Blackstone) • Ex-President of the Board @SotremoSA (exited) • Co-founder/CFO @SoftOne (exited) Your Role We are looking for a Trust & Safety Product Manager to own the product and technical delivery of our compliance and safety initiatives across our platforms. You will turn safety requirements into effective product features, moderation capabilities, third-party integrations, and measurable improvements. Working closely with Compliance, Engineering, AI/ML, Product, and Customer Support, you will help us identify risks earlier, build safeguards into new features, and continuously improve how our safety systems perform. This is a newly created role within our Product team, working directly with our CTO, Michael Monin and our Legal & Safety Lead, Maxwelle Sokol . You will have significant ownership from the outset and the opportunity to shape how the safety product function develops as the company continues to grow. Our platform serves adults and permits lawful adult content. We are looking for someone who can navigate sensitive, context-dependent issues thoughtfully, protecting users and enforcing clear boundaries without unnecessarily restricting legitimate expression. Here's what you can expect: Key Responsibilities Safety & legal product strategy and delivery. Translate safety policies, legal requirements (e.g., in online safety and AI-specific laws such as the EU AI Act), incident findings, and user feedback into clear product requirements, acceptance criteria, and engineering work. Drive initiatives from problem definition through implementation, testing, launch, and ongoing improvement. Internally developed moderation technologies . Own the product side of improvements to our in-house moderation systems, including our proprietary LLM technology EverGuard. Partner with Engineering and AI/ML teams on, e.g., detection capabilities, moderation rules and thresholds, and appropriate interventions across user inputs and AI-generated outputs. Third-party safety partnerships and integrations . Lead the technical and product lifecycle of third-party safety partnerships, from identifying needs and evaluating providers to implementation, testing, rollout, and ongoing performance management. Safety dashboards, monitoring, and quality assurance . Establish dashboards and a recurring QA that help us proactively identify emerging issues, prevent harmful content, and ensure that our T&S measures are working as intended. Red teaming and adversarial testing . Own our testing for how moderation systems and product safeguards respond to deliberate misuse and difficult edge cases. Track findings through remediation, retesting, and closure—not just delivery of a report. Trust and safety reviews for new features . Establish and run a dedicated T&S review for new features, with proportionate reviews for material changes to existing features, models, and integrations. Engage early in product design to identify foreseeable misuse, affected users, and appropriate safeguards. Incident follow-through and continuous improvement . Coordinate the product and engineering response to significant safety issues, working with colleagues responsible for incident management, policy, and user support. Learn more about our Trust & Safety infrastructure in our Trust & Safety Hub . Your Qualifications Data-driven product decisions that align with legal/ethical standards: You can name the metrics you want to influence, explain why it matters, and say whether your work actually moved them. You've run A/B tests, product experiments, data deep-dives, or lightweight user research and used the findings to shape what was built next. You can assess risks associated with user-generated content, transactions, and interactions, and translate these into policies that align with legal and ethical standards, trackers/dashboards, and strategic planning; Content moderation and AI guardrails : You understand how product realities and safety requirements interact on a tech platform; you explore strategies for efficient and scalable content moderation, including automation, machine learning, human review and user reporting. Legal/safety work experience : You have worked closely with trust and safety and compliance requirements and understand how to translate and implement these for a consumer-facing product; Collaborative mindset and communication : You work cross-functionally with engineering, legal, operations, and customer support teams — these are your partners and support system, not your adversaries or a box to be checked. You ask the right questions, challenge assumptions constructively, and are fully fluent and comfortable in English; AI fluency: You are completely comfortable working with and leveraging AI tools. You actively seek out and experiment with new tools and techniques without waiting for a project or manager to require them; You are point person for third-party partnerships: You proactively test and can autonomously handle discussions with third-party tools and integrations that affect our compliance and safety posture; You take ownership and move without waiting for certainty: Comfortable with ambiguity, you create clarity by investigating, building, testing, and learning rather than waiting for a complete brief. You balance execution against planning, address blockers early, and take responsibility for the outcome rather than waiting to be told what to do, caring more about reaching the right result than following a fixed process; You are comfortable with the product category: you are fully comfortable building products based on uncensored models and content; Bonus points You have previous legal/compliance education Professional experience or interest in AI Experience with consumer-facing features, particularly in the entertainment or gaming industry Soft Skills Strong communication & collaborative skills (perfectly fluent in English) Goal-oriented, ownership and commitment ⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy Humble - willing to learn, open to feedback #NSFW - Comfortable reviewing and discussing uncensored AI-generated content and NSFW material We believe strongly that information can be learned, but effort and motivation cannot. If this role appeals to you but you don't have hands-on experience in all the fields listed in this job description, apply anyway and tell us why you'd be a good fit! Why EverAI? Exponential Growth : From 50M users in 2 years, to 100M next — and 500M beyond Track Record of Category-Creating Innovation : We consistently launch world-first AI applications — setting the pace, not following it Global Impact : Top-tier user growth, real-world adoption, and cultural relevance Proven Leadership : A senior team that's launched, scaled, and exited & IPO'd multiple scale ups — now fully focused on reshaping AI companionship Elite Remote Team : 100% remote and built to win — world-class talent from Tier 1 tech companies , with a culture of ownership, velocity, and radical creativity ️ Ethical Core : Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology , ensuring responsible development at scale What We Offer ✍️ Contract Type: We prefer B2B, but we're flexible, what matters is long-term commitment and impact Work From Anywhere: Fully remote. Choose the environment where you do your best work ️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together ❤️ Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members) Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD ⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows * Compensation: Our salary ranges are set based on role level, scope, location, and market data, and applied consistently regardless of candidate background or negotiation history. The final offer within the published range reflects assessed experience and scope. Top Tier Talent Is Our Multiplier We're a fully remote group of A-players from Tier 1 tech , led by an exec team who've launched, scaled, and exited multiple companies . We move fast, and care deeply about what we build — and who we build it with. We're looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business. If that's you — reach out and apply!
Apaleo is the world's most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay. Why this role You are the technical voice in front of strategic customers, at a moment when hospitality is being rebuilt around AI. We are launching our own AI agent platform, and we need architects who can show operators what comes next. High trust. You own the technical answer in front of strategic customers and deals. High visibility. Your work shows up in deals, key accounts and customer stories, and it reaches Product. High freedom. You decide how to solve a problem, which tools to use and what to prototype. Fast iteration. We test ideas within days, try new technology early and share what works. Your mission Win and grow strategic accounts with technical credibility, and turn what you learn in the field into input for the product. You look at a customer's current architecture and show how an Apaleo-centred setup delivers their goals. You also help them put AI agents to work, deciding what should be an agent, what it costs and how to set it up. Sales and Account Management own the relationship and the commercial terms. You own the technical answer. What you will do Technical discovery and solution scoping. Lead discovery where a standard demo is not enough. Write clear scopes covering what Apaleo delivers natively, what needs a short-term solution and what is out of scope. Proofs of concept. Build fast, working proofs of concept (quick demos that show technical fit). Agree scope in writing first, and build in a safe test environment, never with live guest data. Agents and automations. Design and build agents and automations for customer use cases, using n8n or Make today and Apaleo's own AI agent platform as it launches. Write code where agents need deterministic steps. Hands-on delivery and short-term solutions. Work alongside the customer, building only where it unblocks a named deal, removes an adoption risk or fills a product gap. Agree an exit plan (an end date, a replacement and a named owner) before you start. Post-sale health checks and expansions. Diagnose gaps against the go-live specification, run proactive checks (for example 90 days after go-live) and scope integrations for expanding customers. Reusable assets. Turn every engagement into a reference architecture, pattern or template that the next twenty customers can use. Thought leadership. Join prospect and customer conversations on how AI will change hospitality over the next two to three years. Product feedback. Test new technology on real customer problems. Share prototypes and field evidence with Product, ending every experiment with a clear decision: adopt, hand over or drop. How you work You decide the approach, the stack and the order of work. You protect three guardrails: written scope before a proof of concept, an exit plan before a custom build and no commercial promises. You go from idea to prototype in days and show it early. You think in systems and build for reuse, not one-off projects. You share findings openly with Sales, Account Management and Product. Who you work with Sales/BD and Account Management (they call you in at defined deal triggers), Customer Success, Product, Security, Partnerships, RevOps and Senior Leadership. What you bring Must have Multiple years in solution architecture, solution engineering or technical consulting in B2B SaaS, ideally with complex software such as ERP or enterprise platforms Strong API skills: REST, authentication, webhooks and events, and data-flow design Hands-on workflow automation (n8n preferred) and practical experience building with LLM agents A systems thinker with real AI curiosity, who uses AI tools day to day Stakeholder management experience and credibility with executives and IT teams Self-direction, an ownership mindset and the discipline to say no to scope that does not advance a deal Curiosity that ends in working prototypes, not just opinions Clear, structured documentation habits Fluent English and French skills Willingness to travel, including regularly to France and the UK Strong plus Hospitality or travel experience, including hotel operations and PMS concepts (reservations, folios, rate plans, night audit) Experience with another cloud PMS, channel manager or payments integrations Enterprise architecture experience on large, multi-site projects Applied AI or ML background, or experience with MCP and agent platforms SQL and BI fundamentals How we measure success Architecture engagements and blueprints delivered each quarter Customer satisfaction with your contribution Adoption of recommended apps, integrations and agents Share of engagements served by an existing reusable pattern Revenue impact e.g. deal unblocked, AI adoption, or churn averted Your first 90 days Days 1 to 30: Learn the platform and ways of working, shadow discovery and proof of concept work, and take over open customer projects. Days 31 to 60: Lead technical discovery on live deals and run your first health check with Account Management. Days 61 to 90: Deliver a proof of concept or short-term solution end to end with an exit plan, and share your first experiment with Product. What We Offer Culture & Growth A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech. Growth & Development: As we scale, so do your opportunities. You'll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact. Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration. Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you'll have the freedom to bring your ideas to life. Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution. Perks & Lifestyle Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business. Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events. Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired. Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership. How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role it's about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey. We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Description As a Forward Deployed Engineer you'll help us land key accounts by working closely with Sales and Customer Success to translate urgent, high-stakes needs into high-quality product work — shipped as durable Fleetio product that can be supported like the rest of the platform. If you're excited by high-impact, high-visibility engineering work this could be a great fit. This team turns key account commitments into real, shippable products so Fleetio can win strategic deals and support those customers long-term. The engineers in this role will directly influence outcomes for key accounts and help close some of the largest deals at Fleetio. More About Our Team and Company Watch our culture videos: https://fleet.io/culture Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering Fleetio Go overview video: https://www.fleetio.com/go More about the Fleetio platform: https://www.fleetio.com/features API docs: developer.fleetio.com Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. Who you are You're a product-minded, delivery-oriented engineer who can operate in high-trust environments. You can take ambiguous problems and turn them into clear plans and high-quality shipped software. You're comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities. This work includes quick discovery, rapid scoping, and clear communication about tradeoffs and timelines. You're independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver. You care about maintainability and operational excellence. Your impact Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts. Partner closely with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans. Drive work end-to-end: clarify the problem, align stakeholders, deliver iteratively, and ensure what you ship is production-ready and supportable. Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively. Build solutions that meet Fleetio's product and engineering standards: testing, observability, maintainability, documented Communicate proactively and clearly about tradeoffs, risks, and timelines. Your experience 5+ years of experience with Ruby on Rails 2+ years with React Strong experience building and shipping production web applications with a focus on quality and maintainability. Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations. Ability to decompose complex requests into milestones and deliver incrementally. Strong written communication and comfort working in a remote, async-friendly environment. Nice to have Experience working on a large-scale Ruby on Rails application. Experience working on customer-facing platform/product capabilities that support enterprise accounts. Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Fleetio is looking for a Partner Development Manager to build and grow a portfolio of strategic reseller relationships — Fleet Management Companies (FMCs), telematics providers, and VARs — across the full partner lifecycle. This is a true hunter-farmer role: you'll be equally accountable for sourcing, qualifying, and signing new reseller partners and for managing and growing the partners already in your book. You're comfortable running a cold or warm partner pipeline from first conversation to signed agreement, and just as comfortable sitting across from an existing partner asking "where's our next dollar of growth together." You'll work cross-functionally with Sales, Marketing, Product, and Legal to build the partner pipeline, close new agreements, enable partners post-signature, and turn signed relationships into ramped, revenue-generating accounts. What You'll Do New Partner Development Identify, prospect, and qualify new reseller partner candidates across FMC, Telematics, and VAR segments, building and managing your own outbound pipeline. Own the full sales cycle for new partner agreements — discovery, pitch, commercial negotiation, legal/redline coordination — through signature. Score and prioritize prospective partners against Fleetio's qualification criteria (market fit, geographic fit, program maturity, pipeline potential) to focus effort on the highest-value opportunities. Build relationships with executive sponsors at prospective partner organizations to secure buy-in and accelerate path-to-close. Maintain an accurate, up-to-date view of the partner pipeline (stage, blockers, next actions, target ETA) in Salesforce/partner tracking tools. Existing Partner Growth Own a book of signed reseller partners end-to-end — from onboarding and enablement through renewal and expansion. Build and maintain a shared definition of "growth" with each partner: agreed targets for assets under management, ARR, and pipeline, tracked consistently and revisited regularly. Proactively identify incremental revenue opportunities within existing partner accounts — new segments, new use cases, underpenetrated regions, or expanded product attach. Drive partner performance against joint business plans, holding partners (and internal stakeholders) accountable to commitments and timelines. Support QBRs, joint marketing initiatives, and co-selling motions with key partners. Across Both Partner closely with internal Sales teams to ensure partner-sourced and partner-influenced opportunities are tracked, supported, and closed efficiently. Develop a deep understanding of each partner's business model, competitive position, and channel economics in order to tailor Fleetio's value proposition and identify white space. Represent the voice of the partner internally — surfacing blockers, feedback, and market intelligence to Product, Marketing, and Partnerships leadership. What We're Looking For 10+ years of experience in partnerships, channel sales, or a strategic account management role — ideally in B2B SaaS, fleet, telematics, or a related vertical. Demonstrated success in both new business development (sourcing and closing new partner/channel agreements) and account growth (expanding revenue within an existing partner book) — this is not a role for a pure hunter or a pure farmer. A strong sales and commercial orientation: you think in terms of pipeline, ARR, attach rate, and growth levers, whether the partner is brand-new or five years in. Proven track record of growing revenue through third-party partners/resellers, with concrete examples from both new-logo signing and existing-account expansion. Comfort managing complex, multi-stakeholder deals — including commercial negotiation and coordinating through legal/contracting cycles. Strong executive presence; experience building and maintaining relationships with senior partner stakeholders and sponsors, pre- and post-signature. Highly organized and self-directed — able to manage a diverse portfolio of partners at very different stages (prospecting, qualification, contracting, ramping, mature) simultaneously. Excellent written and verbal communication skills; comfortable presenting performance and plans to both partners and internal leadership. Experience with CRM/partner tracking tools (Salesforce or similar) for pipeline and account management. Familiarity with the fleet management, telematics, or FMC/VAR reseller landscape is a strong plus. Bias toward action and ownership — you don't wait to be told where the next dollar of growth is, whether that's a brand-new partner or an existing one; you go find it. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
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A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Fleetio is writing a new chapter. We are moving from a well-loved product in a category we helped define to a brand that fleet operators, technicians, and executives recognize at first sight and trust on instinct. We put our name on a NASCAR race. We have a car on track with 23XI Racing. We are rebuilding the company narrative around where fleet operations are actually going — not where it has been. What we need now is the person who makes it all feel like one thing. As Senior Director of Brand, you own how Fleetio looks, sounds, and shows up — everywhere. Our visual identity. Our editorial voice. Our social presence and video work. Our earned media. The creative expression of the company story across every surface a customer, a candidate, or an analyst will ever touch. You will lead a talented in-house team and a set of agency partners, and report directly to the CMO on a marketing leadership team being rebuilt for the next stage of growth. This is a builder's role, not a caretaker's. The narrative foundation is being set now. You get to define the expression of it. Fleetio has a product customers love and a story the market has not yet fully heard. Closing that gap is the single highest-leverage thing marketing can do for this company right now. This seat is where that work lives. What You'll Own Brand system and creative. Visual identity, creative direction, and design standards across web, campaign, product surfaces, events, and sponsorship — the system that makes Fleetio recognizable in a category where most brands look interchangeable. Content and thought leadership. Editorial strategy and the content engine — thought leadership, long-form, owned research, and the always-on content that builds authority with fleet leaders and feeds organic and AI-driven search. Social and multimedia. Organic social and video as a real channel, not an afterthought — the presence that keeps Fleetio in the conversation between sales cycles. Communications and PR. Earned media strategy in partnership with our PR agency, executive visibility programs, awards, and the messaging discipline that holds across every external moment. Brand activation. Turning our 23XI Racing partnership and our field presence into a year-round content and storytelling engine — not a logo on a car. Team and partners. Hiring, developing, and leading the brand and content team; owning agency relationships, creative operations, and the intake and prioritization system that lets a small team punch far above its weight. What Success Looks Like In your first year: The new Fleetio narrative is live and consistent everywhere — from the homepage to the trade show booth to the sales deck — and it looks and sounds unmistakably like us. Awareness and share of voice move measurably in our favor in the fleet management category. The content engine runs at a cadence demand generation, and sales can actually build on, anchored by at least one owned research franchise, the industry cites. The NASCAR partnership produces story, not just impressions — with a content calendar behind every race weekend. The brand and content team is stronger, clearer on standards, and doing the best work of their careers. Who You Are 10+ years in brand leadership, including 4+ years leading and developing teams. You have taken a B2B brand — ideally SaaS, ideally at meaningful scale — through a narrative or identity evolution, and shipped it into market. Not just designed it. Shipped it. You have real taste, editorial and visual, and the judgment to know when good enough ships and when it does not. You are comfortable being measured. Awareness, share of voice, engagement, content-influenced pipeline — you can hold a number and defend it in front of a CEO. You are a genuine partner to product marketing, demand generation, events, and customer marketing. Brand does not work in a room by itself. You have managed agencies well — gotten more out of them than the retainer suggested. You like real-world industries. Our buyers are fleet managers, technicians, and operations leaders. They are not marketers, and they can smell marketing from a mile away. Nice to Have Sponsorship, partnership, or experiential activation experience — sports, motorsport, or large-scale events. Experience building or running an in-house creative studio. Challenger-brand or category-creation experience against a larger, better-funded incumbent. Fluency in how content strategy is changing under AI-driven search and answer engines. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers We're hiring a Senior Field Marketing Manager at Fleetio, and we're looking for someone who's excited to roll up their sleeves and build something that truly matters. This role is all about connecting marketing to revenue, customers, and moments in the field. You'll partner closely with sales, bring creative ideas to life, and help us show up in ways that feel human, helpful, and memorable. If you love turning strategy into action and want to help shape what field marketing looks like here we'd love to meet you. This is a chance to help build something from the ground up, not just run someone else's playbook. You'll have the space to experiment, the support to make things happen, and a team that genuinely cares about doing great work together. At Fleetio, we believe the best ideas are simple, useful, and rooted in real customer needs. If that sounds like your kind of environment, you'll fit right in. Who you are The ideal candidate for this role is someone who has been in B2B SaaS long enough to know how things actually get done, but you're still hungry to build and improve. You're just as comfortable mapping out a territory plan as you are running an event or jumping into Salesforce to check pipeline. You don't think of field marketing as "events"; you think of it as creating meaningful touchpoints that move customers forward. You build strong relationships with sales because you genuinely care about their success (and they trust you because you deliver). You're organized but not rigid, creative but grounded in data, and you're excited by the idea of building something from scratch, with a team that values collaboration, ownership, and doing things the right way. Your impact You become the go-to partner for sales, someone they trust, rely on, and want in every planning conversation You create thoughtful, high-quality experiences (events, dinners, customer moments) that feel personal You help turn big ideas into simple, repeatable programs that drive real pipeline You bring focus and clarity to territory marketing, aligning efforts to the accounts and regions that matter most You use Salesforce and data to connect the dots between marketing activities and revenue impact You help us show up in the market in a way that feels authentic, helpful, and distinctly Fleetio You test, learn, and improve, building a field marketing motion that gets better every quarter You find creative ways to break through the noise without overcomplicating things You help us build stronger relationships with customers and prospects, not just leads, but real people Your experience 5–7 years of experience in B2B SaaS marketing, ideally with a strong field or demand gen focus A track record of working closely with sales teams to drive pipeline and revenue Experience planning and executing events, campaigns, and account-based programs Comfort working in Salesforce and using data to guide decisions Ability to own programs end-to-end—from idea to execution to measuring impact A mindset that balances creativity with practicality (you know what's worth doing—and what's not) Willingness to travel ~30–40% to spend time in the field with customers and sales Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Fleetio is looking for a GTM Systems Administrator to own the tools and processes that create, enrich, clean, route, and activate GTM data across our revenue systems. This role will not be a dedicated Salesforce Admin, but Salesforce will be a critical part of the ecosystem. You will own systems like Clay, ZoomInfo, RingLead, LeanData, Zapier, and Slack integrations, and partner closely with Salesforce administrators and GTM stakeholders to ensure the right data gets into Salesforce, routes to the right teams, and supports clean reporting, automation, and follow-up. This is a hands-on role for someone who is equal parts systems thinker, data problem solver, and operator. Your Impact: Own and optimize GTM systems that create, enrich, clean, route, and activate data in Salesforce, including tools such as Clay, ZoomInfo, RingLead, LeanData, Zapier, Slack integrations, and future GTM data platforms. Own the day-to-day administration and ongoing strategy for Fleetio's GTM data systems, ensuring the tools are well-governed, well-documented, and aligned to business needs. Manage Fleetio's data enrichment strategy, including account and contact enrichment, firmographic and demographic data, buying committee data, segmentation inputs, and enrichment workflows. Administer and optimize Clay and ZoomInfo, including enrichment logic, credit usage, field mapping, sync behavior, data quality monitoring, and vendor escalation. Own deduplication and data management processes through RingLead, including matching logic, normalization rules, merge rules, duplicate prevention, and ongoing data hygiene. Manage lead, contact, account, and opportunity routing logic in LeanData, partnering with Salesforce administrators, Revenue Operations, Sales, Customer Success, and Marketing to ensure routing is accurate, scalable, and aligned to business rules. Own GTM alerting and workflow automation across systems such as LeanData, Zapier, Slack, Salesforce, and other connected applications. Partner with the Salesforce team to define how GTM data should be created, mapped, stored, governed, and maintained in Salesforce. Translate business needs into clear systems requirements, including process maps, field mapping documentation, routing logic, enrichment logic, acceptance criteria, test plans, and rollout plans. Collaborate with Salesforce administrators to implement system connections, field updates, automation handoffs, integration users, permissions, and downstream Salesforce impacts. Monitor system integrations and data flows across the GTM tech stack, including sync errors, API issues, authentication issues, field mapping problems, failed automations, and data quality exceptions. Stay current on GTM systems trends, AI-enabled data workflows, enrichment tools, routing tools, and automation capabilities, and recommend practical ways to improve Fleetio's GTM systems ecosystem. Identify opportunities to replace manual work with automation while maintaining clear governance, ownership, and data quality controls. Own vendor relationships for assigned GTM systems, including support escalation, roadmap awareness, usage insights, documentation, and enablement. Your Experience: 3+ years of experience in GTM Systems, Revenue Systems, Sales Operations, Business Systems, Marketing Operations, or a similar systems-focused role. Hands-on experience working with Salesforce-connected GTM systems. This role is not a dedicated Salesforce Admin role, but you should understand Salesforce objects, fields, reports, permissions concepts, and how connected systems write to and read from Salesforce. Experience administering or deeply working with GTM data tools such as Clay, ZoomInfo, RingLead, LeanData, Zapier, Workato, Crossbeam, Outreach, Salesloft, or similar platforms. Strong understanding of GTM data architecture, including Leads, Contacts, Accounts, Opportunities, routing fields, source fields, enrichment fields, ownership fields, and lifecycle or funnel stages. Experience with data enrichment processes, including enrichment logic, matching rules, field precedence, overwrite rules, and data quality controls. Experience with deduplication and data hygiene processes, including duplicate prevention, matching logic, normalization, merge rules, and ongoing data audits. Experience with lead routing, account routing, territory assignment, ownership rules, round robin logic, alerts, and SLA-based workflows. Strong documentation habits. You create process maps, field mapping documents, decision logs, and troubleshooting guides that other teams can actually use. Strong stakeholder communication skills, including the ability to explain trade-offs, risks, system limitations, and recommended approaches. Salesforce Administrator certification is preferred, but not required. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers The Opportunity We're looking for a versatile Senior Revenue Operations Analyst who enjoys connecting the details to the bigger business picture. You'll own sales compensation and tackle a range of other analytical and operational challenges that help Fleetio's go-to-market teams perform at their best. You'll run the monthly commission process, maintain accurate plans, and help our teams understand and trust their payouts. Alongside that ownership, you'll analyze performance trends, strengthen reporting, and improve the processes that support our revenue organization. You might trace a commission discrepancy back to its source, investigate why conversion changed across a sales segment, or turn a manual workflow into a repeatable process using automation. You'll identify problems, recommend solutions, and work with partners to implement those improvements. This role is a strong fit for someone who thrives on variety, takes pride in precise execution, and wants to build both deep expertise and broad business understanding. You're curious about how things work, comfortable learning unfamiliar processes, and motivated by making them better. You'll report to the Revenue Operations Manager and partner with Sales, Account Management, Finance, People Operations, Marketing, Enablement, and GTM Systems. Your impact You'll work across sales compensation, funnel analytics, and process improvement to help our revenue teams operate effectively and make informed decisions. Own the monthly sales commission process from data preparation and payout validation through handoff to Payroll, ensuring accuracy, timeliness, and clarity for our teams. Translate approved compensation plans into precise payout calculations and comp letters, seamlessly managing updates for new hires, role transitions, and plan changes. Resolve data and payout discrepancies by identifying root causes, clearly explaining findings, and maintaining records of adjustments. Lead investigative funnel analyses from exploration to practical recommendations, uncovering growth drivers and shaping the team's focus. Empower sales leadership with a clear view of pipeline health, conversion velocity, and revenue attainment through high-impact reports and executive dashboards. Collaborate across teams on territory design, capacity planning, and target-setting, using data to evaluate options and trade-offs. Streamline recurring workflows in partnership with systems and operational teams, leveraging AI to reduce manual effort and maintain high accuracy. Document processes and business rules to ensure scalability, repeatability, and strong cross-functional trust. What you bring 4+ years in Revenue Operations, Sales Operations, Business Operations, Compensation Operations, Finance, or a similar analytical role in B2B SaaS or a recurring-revenue business. You can explain a payout calculation to a rep, a performance trend to a leader, or a business requirement to a systems partner. You're comfortable asking questions and respectfully challenging assumptions when the data points elsewhere. You've owned a recurring process or project from start to finish and made it better along the way. You can take an open-ended question, structure the analysis, check your assumptions, and land on a recommendation with clear trade-offs. You have a proven track record of building and auditing spreadsheet models using formulas, lookups, pivot tables, and quality checks. You have hands-on experience with Salesforce (or a similar CRM) and QuotaPath (or similar commissions software). You learn unfamiliar areas quickly and can move between detailed operational work and broader business problems. You prioritize well, keep partners informed, and raise risks or decisions early. You're curious about AI and automation and can spot practical ways to improve analysis and workflows, with thoughtful validation of the results. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers We're looking for a customer-obsessed lifecycle marketer who understands how to move users and accounts from interest to activation, conversion, adoption, expansion, and long-term customer value. You combine strategic thinking with operational excellence and know how to build personalized, data-driven lifecycle programs that improve engagement and accelerate revenue growth across multiple go-to-market motions. You thrive in complex environments where different customer segments require different journeys. You understand the nuances between self-serve product-led growth, mid-market sales-assisted motions, and enterprise buying cycles—and know how to orchestrate experiences that meet customers where they are. You are also experienced in email marketing and marketing automation, with a strong understanding of how to build scalable nurture programs, behavioral triggers, onboarding journeys, and customer communications that drive engagement and conversion across the customer lifecycle. As Fleetio's Senior Lifecycle Marketing Manager, you will own and evolve the customer journey across key stages of the funnel—from lead nurture and trial conversion through onboarding, product adoption, expansion, and retention. You'll partner closely with Marketing, Product, Revenue Operations, Sales, Customer Success, and Product teams to create scalable lifecycle and email marketing programs that improve conversion rates, customer engagement, and revenue outcomes. Your Impact Own and evolve Fleetio's lifecycle marketing strategy Design and optimize lifecycle programs across the full customer journey, including lead nurture, trial onboarding, activation, conversion, customer engagement, expansion, and retention Build segmented lifecycle and email journeys that support Fleetio's product-led, mid-market, and enterprise go-to-market motions Develop personalized experiences based on customer behavior, lifecycle stage, persona, product usage, and buying intent Identify opportunities to improve funnel conversion, onboarding completion, product adoption, and customer expansion Drive product-led growth and trial conversion initiatives Partner closely with Product, Growth, and Customer Success teams to improve trial activation and conversion performance Build onboarding and engagement programs that help new users successfully set up accounts, adopt core workflows, and realize product value quickly Create behavioral and usage-based campaigns that guide users toward key activation milestones Optimize onboarding, nurture, and lifecycle email programs that improve activation, engagement, and free-to-paid conversion rates Support multi-motion go-to-market journeys Build lifecycle programs that support both self-service and sales-assisted customer journeys Partner with Demand Generation, ABM, and Sales teams to create coordinated nurture and acceleration programs for mid-market and enterprise accounts Collaborate with Customer Marketing and Customer Success teams to support cross-sell, upsell, retention, and customer engagement initiatives Ensure lifecycle experiences align with broader integrated campaigns and GTM priorities Operationalize and scale lifecycle programs Build and manage scalable nurture and email automation programs within Marketo, Gainsight, Salesforce, and related GTM systems Partner with Revenue Operations to improve lead scoring, lead routing, segmentation, attribution, and customer data strategy Evaluate and implement AI-powered workflows and automation opportunities that improve lifecycle efficiency and personalization Establish testing frameworks and experimentation strategies to continuously optimize customer journeys, email engagement, and campaign performance Measure, analyze, and optimize performance Define and report on key lifecycle metrics including activation, conversion, engagement, retention, and customer health indicators Analyze funnel and behavioral data to identify friction points and optimization opportunities across the customer journey Monitor and improve email marketing performance including deliverability, engagement, conversion, unsubscribe rates, and lifecycle progression metrics Translate customer insights into actionable recommendations that improve lifecycle performance and business outcomes Develop reporting and dashboards that connect lifecycle initiatives to pipeline, revenue, and customer growth metrics Your Experience 7+ years of experience in lifecycle marketing, customer marketing, growth marketing, demand generation, or related B2B SaaS marketing roles Proven success building lifecycle programs across acquisition, onboarding, activation, conversion, expansion, and retention stages Strong experience supporting both product-led growth (PLG) and sales-assisted go-to-market motions Deep understanding of trial conversion, onboarding strategy, customer engagement, and behavioral-based marketing Hands-on experience with Marketo and Salesforce required; experience with Gainsight strongly preferred Experience building nurture programs, triggered email workflows, segmentation strategies, and automated customer journeys Strong analytical mindset with experience using customer, funnel, and product usage data to drive optimization decisions Familiarity with lead scoring, lead routing, segmentation, and lifecycle attribution concepts Excellent cross-functional collaboration skills with experience partnering across Marketing, Product, RevOps, Sales, and Customer Success Experience building scalable automated nurture and engagement programs Comfortable operating in fast-paced, high-growth environments with evolving processes and priorities Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the role Location: Czech Republic or Slovakia. Fully remote. Working hours centered on Central European Time (CET/CEST) Reports to: Director, Global Support Incident and problem management today is fragmented and owned part-time by people whose primary role is technical. We are hiring a dedicated Senior Incident & Problem Manager to own the discipline end to end: define how we respond, lead live incidents personally, and embed a single standard across Loomi. This role pairs process ownership with hands-on incident management. You lead the war room / bridge, drive restoration, and set the bar for how incidents are run. This is not administrative coordination: you are expected to become proficient in Loomi at both a functional and a technical level, so you can lead incidents with real product judgment. This is a hands-on operational role and includes participation in a 24/7 on-call rotation. Availability outside standard hours is a core requirement, not an occasional exception. Current emphasis is roughly 80% Incident Management and 20% Problem Management. Incident management needs consolidation and communication now. Problem management does not exist yet and starts with the basics. Early priorities: unify the incident process across both Loomi products, align Engineering, Customer Success, and Product around it, and stand up Problem Management from scratch (root cause analysis, known error database, and a path from recurring incidents to permanent fixes). Over time, you will act as the functional leader for two additional Incident & Problem Managers (no direct people management): setting direction, coaching on the craft, and raising the quality bar for the function. Success in the first year Establish a unified Incident Management function across the product, where teams understand the value it brings and know how to navigate the process. What you'll do Own incident management end to end for Loomi (Marketing and Search), and personally lead live incidents as Incident Manager, including war-room / bridge leadership through to restoration. Design and implement a single, unified incident process across both products. Own incident communications in clear customer language: status page updates, customer-facing messages, and concise briefings for executives and internal stakeholders during critical incidents. Run post-incident close-out: facilitate the review after major incidents, document what happened and what we learned, assign corrective actions with owners and timelines, and follow those actions through to closure. Establish Problem Management from the ground up: root cause analysis, a known error database, and a path to prevent recurring incidents. Partner with Engineering, Customer Success, and Product, and enable teams through clear training and materials so the process is understood, trusted, and used. Build deep product proficiency in Loomi (Marketing and Search) at both a functional and a technical level: how the products work, how customers use them, and how the main components fit together. Track and report on the metrics that matter (MTTR, repeat-incident rate, SLA compliance) and use them to drive continuous improvement. Work day to day in Jira, Zendesk, and PagerDuty, and own the status page as the customer-facing source of truth during incidents. Participate in a 24/7 on-call rotation. What you'll need Must have 5+ years of experience in incident management, major incident coordination, technical operations, or a closely related SaaS operations role. Willingness and availability to participate in a 24/7 on-call rotation. This is a core condition of the role. Proven ability to lead war rooms / incident bridges under pressure: calm, structured, and decisive when severity is high. Excellent customer-facing communication: translating technical disruption into clear customer language, including status page updates and stakeholder briefings. Ability to deliver concise executive briefings during critical incidents (impact, risk, and recovery path). High ownership and a hands-on approach: take an ambiguous mandate, run incidents yourself, make the process operational, and remain accountable for the outcome. Excellent influencing skills, with the ability to align teams without formal authority. Hands-on experience with ITSM / incident tooling (we use Jira, Zendesk, and PagerDuty). Strong analytical skills, including leading root cause analysis and distinguishing symptoms from causes. A track record of building or maturing a process, not only operating one. Genuine commitment to becoming proficient in the product. This role requires a real working understanding of Loomi (Marketing and Search) at both a functional and a technical level. You will learn how the products work, how customers use them, and how the main components fit together, and keep that knowledge current. Solid command of core IT and SaaS concepts (APIs, integrations, webhooks, data flows, logs, environments, service dependencies), enough to assess impact quickly and ask the right questions during an incident. Fluency in English. Nice to have ITIL or equivalent incident and problem management knowledge. Experience establishing or reshaping a Problem Management practice. #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 900 000 Kč—1 050 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote
A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Description Our Platform Engineering team is looking for a Senior Platform Engineer to help run, maintain, and improve the performance of our Ruby on Rails Stack and Infrastructure. You will help scale our application using best in class architecture and software design. This includes training, software engineering, system design, and operational practices that support the needs of our engineers and customers while accounting for future growth. You will be entrusted with proactively identifying and owning initiatives that will help improve the performance, reliability, and scalability of our application stack and databases. Our team treats AI as a core part of how we engineer. We build and use AI agents, skills, and automated workflows to handle toil, speed up investigation and remediation, and give our engineers more time for high-leverage work. More About Our Team and Company Watch our culture videos: https://fleet.io/culture Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering Fleetio Go overview video: https://www.fleetio.com/go More about the Fleetio platform: https://www.fleetio.com/features API docs: developer.fleetio.com Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register This is a remote opportunity and is open to candidates in the United States. Who You Are Our ideal candidate is an Infrastructure Engineer experienced in scaling Ruby on Rails applications, with a passion for optimization and performance improvements. You bring a strong background in Site Reliability and Infrastructure Engineering for Rails applications. You follow Agile and DevOps principles, can effectively influence teams to achieve goals, and demonstrate excellent problem-solving skills in our fast-paced environment. You're curious about how AI is changing infrastructure and reliability work, and you're eager to shape how a platform team puts it to use. Your Impact As a Senior Platform Engineer on Fleetio's Platform Engineering team, you will: Proactively identify, triage, and resolve performance issues Enhance system observability by monitoring performance metrics across Ruby, Rails, and database systems, including SLOs and SLIs Build and maintain AI agents, skills, and automations that reduce operational toil across incident response, triage, and routine maintenance Use AI-assisted tooling to accelerate performance analysis, root-cause investigation, and code review Collaborate with other SREs to proactively identify and address performance bottlenecks Help product engineers adopt AI-driven workflows for performance and reliability best practices Lead database capacity planning and upgrade initiatives Manage the database-specific components of disaster recovery planning and execution Oversee backup systems and pre-production databases Create and maintain infrastructure and operations documentation, including runbooks and context that both engineers and AI agents can act on Participate in the on-call rotation Your Experience 5+ years of Ruby/Rails Experience 3+ years of AWS Experience Kubernetes experience Experience with profiling and benchmarking source code Effective at code review and identifying potential performance problems before they reach production Experience with Datadog or other APM tools Excellent written and verbal communication skills Considered a Plus Experience building AI agents, LLM-powered automations, or integrations (e.g., using tool/function calling or MCP) for engineering or operations workflows Infrastructure as Code tools (Terraform) Deep understanding of cloud network fundamentals (routing, firewalls, load balancers, CDNs, VPCs, etc.) Experience with distributed event and data stores, such as Kafka, Redis, Elasticsearch, Memcached, and TimescaleDB You know a thing or two about the fleet management industry Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

