Find Your Dream Career

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Compliance Engineer at Figma, you will play a critical role in designing, implementing, and testing security controls across multiple compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST. You will collaborate closely with security, infrastructure, and product engineering teams to translate regulatory requirements into effective technical controls, evaluate control effectiveness, and identify opportunities to improve security and compliance processes. You will also help advance Figma's compliance engineering capabilities by leveraging automation, machine-readable control definitions (JSON), APIs, and AI-assisted development tools to streamline control testing, evidence collection, and continuous monitoring. This role combines deep security compliance expertise with technical problem-solving to build scalable, repeatable, and effective compliance practices. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Develop and verify technical security controls that satisfy multiple compliance frameworks Collaborate with security, infrastructure, and product engineering teams to translate compliance requirements into effective technical controls Design and execute control testing procedures to assess control performance, surface gaps, and verify that remediation is complete Establish repeatable control assessments and continuous monitoring processes to evaluate compliance effectiveness Translate security requirements into structured, machine-readable JSON definitions to support control management, testing, and automation Build and maintain API integrations and automated workflows to streamline evidence collection, control validation, and compliance processes Identify opportunities to improve control effectiveness, reduce manual effort, and scale compliance operations across multiple frameworks We'd love to hear from you if you have: 5+ years of hands-on experience in security compliance, security assurance, IT audit, or compliance engineering Experience with security compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST 800-53, designing, implementing, and testing technical security controls in SaaS or cloud environments Experience testing security controls for design and operating performance, including surfacing gaps and confirming fixes Understanding of cloud security concepts, including identity and access management, vulnerability management, logging, and security configurations Experience working with engineering teams to implement compliance requirements as technical solutions Experience with JSON, REST APIs, and automation, applied to compliance engineering challenges While it's not required, it's an added plus if you also have: Experience developing JSON-based control definitions, JSON Schema, or machine-readable compliance documentation, and REST API integrations and custom automation workflows Familiarity with Open Security Controls Assessment Language (OSCAL) Proficiency in Python or similar scripting languages for compliance automation, including experience with compliance automation platforms and automated evidence collection Experience using Git, version control, and collaborative development workflows Hands-on experience with cloud security technologies, particularly AWS At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Our Strategic Account Executives target and close new business with Datadog's largest, most strategic customers and prospects. In this role you'll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency   Who You Are:  Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth:  High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing  Sales training in MEDDIC and Command of the Message  Intra-departmental mentor and buddy program for in-house networking  An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Husky is what we call the distributed, petabyte-scale columnar event store at the heart of our Event Platform, which powers dozens of Datadog's most popular products – Logs, RUM, APM, Cloud Network Monitoring, Netflow, and many more. Husky was built from the ground up at Datadog to store and query massive volumes of event data at low cost, with data fully queryable within seconds of arrival.   As a Senior Software Engineer on this team, you'll work hands-on with a distributed storage system at petabyte scale, and help us evolve our platform to support the next level of scale that will power the AI era. We will move from a custom storage format towards open standards (Parquet, Arrow, DataFusion) enabling on prem solutions, increasingly complex analytical/batch workloads, and powering AI observability, sustainably into the future. You'll partner closely with Husky Ingestion, Metadata, and Platform, and increasingly with Lakehouse on the Iceberg-compatible boundary between Husky and analytical/batch workloads. You will also work with the open source community to  build the next generation of reusable software solutions that can be operated at scale.   Datadog has a culture that is increasingly rare in mature technology companies. We are an engineering driven, bottom up, high agency/high responsibility culture–where everyone is empowered and expected to drive the technological and strategic direction of the business over time. We are a blameless culture where we believe supporting each other through challenges produces the best outcomes over time and our track record corroborates this. We are open source champions. We believe in the flexibility of working remotely but also the value of bringing people together across our various offices worldwide–and our offices are nice places to work. What You'll Do:  Drive Husky to the next level of adoption by migrating our storage format to open source Parquet and re-imagine compaction on a format-agnostic, DataFusion-based substrate Drive concrete cost-reduction work: block-level inverted index compression, combining the database with external objects at the row level, and storage tiering/caching Scale our solution to enable customers to manage event versioning at scale, using temporal-database techniques. Play an influential role in operating and deciding how to best operate our service going forward. Work across the write path (with Ingestion) and toward a cleaner Iceberg-based handoff to ADP/Lakehouse for batch/analytical workloads Who You Are:  Enthusiastic and experienced with large-scale distributed systems and/or storage engines Comfortable with improving and operating large distributed systems that customers rely on for critical business functions Strong fundamentals in columnar/file storage formats (Parquet, ORC, Arrow) or comparable systems Bonus : experience with Go, Java, or Rust; with compaction or compression/encoding schemes (RLE, dictionary, delta, gorilla); with object storage (S3/GCS/Azure Blob) at scale, including caching and cost optimization; with Kafka and stream processing; or with Kubernetes   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.    Benefits and Growth:  New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global mental health benefits for employees and dependents age 6+ Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

About Datadog We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at a high scale - trillions of data points per day — providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.   The Opportunity User safety and platform integrity is critical to our business. Our customer's success is our success. We're looking for a Senior Security Engineer to join us in taking a proactive, highly scalable, and data-centric approach to enabling a safe and trustworthy experience for the users of our rapidly growing and increasingly interactive platform. You'll fight against threats to our users, platform abuse, and other potentially risky and unwanted behaviors on our platform.     Our team covers a broad range of trust and safety related topics including software engineering, data science, user engagement, privacy, threat detection, incident response, and bridging gaps between security and the broader Datadog business. You will bring expertise in a few of these areas.   You'll join a growing security team at an ideal time for making a big impact. Datadog is growing rapidly, and AI-assisted development is increasing both the pace of software delivery and the amount of activity generated by AI agents. The product is seeing very high growth, with the platform becoming more interactive and new products and features developed regularly. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Have a direct impact on customers and their overall trust of our platform. Drive the technical roadmap in collaboration with your team, product management, and other engineering teams to align our work with company-wide security objectives. Mentor a team of 3+ software and security engineers, emphasizing engineering quality, resiliency, and delivery. Develop user-friendly UI components that enable users to strengthen the security of their account. Create metrics and measurements to better understand how users are interacting with our security-related features and controls. Have an opportunity to work across the stack, implementing both front-end and back-end code. Develop risk scoring algorithms to classify potentially risky behavior or activity on our platform. Work in a highly collaborative role, often engaging with engineering teams beyond security. Contribute to security operations efforts including threat detection and response. Participate in Datadog's incident response efforts.   Who You Are:  Have 5+ years of software security engineering experience, especially on teams building platform and user security features. An excellent communicator and collaborator, able to work effectively through complex technical problems with a diverse group of stakeholders. Prior experience working with product and design teams to deliver front-end features. Fluent in one or more modern coding languages (Python, Go, TypeScript, etc.). Comfortable working in a fast paced, high growth environment. Knowledgeable of abuse techniques in modern SaaS applications. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth:  New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global mental health benefits for employees and dependents age 6   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

The Director of Recruiting Operations and Systems will lead the strategy, evolution, and execution of the technology, systems, and operating model that powers hiring across Datadog. This leader will oversee Recruiting Operations, Recruiting Technology, and AI Enablement for the recruiting team. You will be a key player leading a team that supports a recruiting function of approximately 200 recruiters, sourcers, and coordinators. We are undergoing an exciting transformation across our People and Recruiting teams, and we need a leader who can bring expertise in recruiting, systems, and data, along with a product management mindset, to help build the best experience for our candidates, recruiting teams, and interviewers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create the work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You'll Do: Define and execute the long-term goals and roadmap for how our recruiting tech stack can best support and drive efficiency, including recruiting systems, integrations, AI capabilities, automation, and operational workflows. Lead multidisciplinary teams to move us from a traditional recruiting operations approach to a more progressive, AI-native approach.  Apply product management principles to continually gather user feedback and use it to drive experimentation, new tool investments, and workflow improvements. Establish responsible AI governance while driving automation initiatives that improve recruiter productivity, hiring quality, and operational efficiency. Partner with our People Analytics teams to ensure that the workflows in our recruiting systems provide the data needed to drive critical business decisions and train recruiting teams on how to use these tools for better hiring partnerships. Partner with Recruiting, Engineering, IT, Security, Finance, People Technology, and executive stakeholders to drive platform adoption, continuous improvement, and organizational change, while ensuring that we continually comply with applicable laws and regulations governing the use of AI in hiring decisions globally.   Who You Are: Significant leadership experience driving enterprise-scale recruiting operations, people technology, product management, business operations, or comparable platform organizations. Proven success leading complex technology, systems, or operational transformation initiatives with measurable business impact. Strong experience managing recruiting vendors, maintaining awareness of the solutions available in the market, and developing deep expertise in areas such as ATS configuration, Workday-to-Greenhouse connections and data flows, API issue resolution, integrations, and low-code agentic or workflow automation tools such as Workato.  Strong analytical and systems-thinking skills with the ability to translate data into product priorities and executive decisions. You should be able to spot trends in recruiting data and propose ways in which your team can provide support. Experience leading managers and individual contributors. Exceptional communication and stakeholder management skills, with experience influencing senior leaders across multiple functions. Passionate about building scalable systems, developing high-performing teams, and creating exceptional user experiences through continuous improvement. Datadog values people from all walks of life. We know that not everyone will meet all of the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: Lead the strategy for one of the company's most critical enterprise platforms, directly influencing how talent is hired at scale. Shape the future of AI-enabled recruiting by introducing innovative technologies, automation, and intelligent workflows. Partner with senior leaders across the business to influence company-wide hiring strategy and operational excellence. Build and mentor a multidisciplinary organization spanning operations, technology, analytics, and AI capabilities. Drive meaningful business impact through measurable improvements in hiring quality, recruiter productivity, and platform adoption. Join a culture that values experimentation, continuous learning, and customer-centered product thinking. Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.       #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $155,000 — $206,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join What if you could help shape the next generation of services that make hosting on Airbnb easier, smarter and more rewarding? At Airbnb, we're expanding beyond our core platform to create new products, partnerships and services that unlock opportunities for Hosts and introduce entirely new business lines. Our Hosting Services engineering team is entering an exciting phase of growth, with ambitious plans to accelerate the development of new products and third-party integrations. We're looking for a Staff Software Engineer who can help us turn that ambition into reality. This is an opportunity to shape technical direction, build products from the ground up and rethink how we scale engineering innovation. You'll join an ambitious London-based engineering team, collaborating closely with colleagues in the US, with the autonomy to challenge ideas, influence strategy and create meaningful impact. If you're excited by solving complex problems, building products people genuinely want to use and turning bold ideas into scalable businesses, we'd love to hear from you. The Difference You Will Make As a Staff Software Engineer in Hosting Services, you'll play a pivotal role in defining and delivering the technical foundations for Airbnb's expanding ecosystem of Host services. This is more than an architectural leadership role. You'll be a hands-on technical leader, product thinker and strategic partner, helping take new ideas from concept to launch, then continuously improving them to deliver meaningful customer and business outcomes. You'll work across engineering, product, design and business teams to shape what we build, how we build it and how we scale our ability to innovate. Your Expertise We're looking for an experienced, product-oriented engineer who combines deep technical expertise with the curiosity, ambition and leadership to build what's next. Your impact will include: Build new products from zero to one: Lead the technical design and development of new customer-facing products, services and third-party integrations, helping create new business opportunities for Airbnb. Shape technical strategy and architecture: Define the future state of major systems and services, designing flexible, reliable and scalable solutions that balance immediate product needs with long-term technical quality. Accelerate engineering innovation: Identify new approaches, reusable patterns, tooling and AI-enabled development opportunities that allow engineering teams to deliver more products and integrations without proportionally increasing complexity or resources. Own the full product lifecycle: Partner with product and design teams from early discovery and ideation through development, launch, iteration and product-market fit, ensuring solutions deliver measurable value to Hosts and the business. Lead across the technology stack: Apply your expertise across backend systems, APIs, frontend, mobile and distributed architecture, remaining hands-on where needed to solve complex engineering challenges. Drive technical excellence: Guide engineers across teams in making sound architectural decisions, navigating technical trade-offs and maintaining high standards of reliability, performance, efficiency and user experience. Influence beyond your immediate team: Collaborate with engineering, product, UX, data science, data engineering and business stakeholders to align technical decisions with broader product and commercial objectives. Challenge what's possible: Bring fresh thinking, question existing approaches and proactively identify opportunities to build better products, move faster and expand the impact of our engineering organisation. Technical Experience & Capabilities 9+ years of software engineering experience , ideally within fast-paced, product-led technology environments, with a track record of delivering complex, high-impact solutions. Strong backend engineering expertise , including designing and developing large-scale, service-oriented and distributed systems. Proven experience building customer-facing products from zero to one , contributing to product definition, technical architecture, development and launch. End-to-end product ownership , with experience iterating on launched products, responding to customer feedback and improving adoption, usability and business outcomes. Broad full-stack engineering capability , with the confidence to work across backend, frontend, mobile, APIs and system architecture as technical challenges require. Strong architectural design skills , including high-scale distributed services, well-designed APIs, data pipelines, efficient algorithms and reliable integrations. Sound technical judgment , with the ability to balance speed of delivery, experimentation, scalability and long-term engineering quality. A product-first engineering mindset , with an understanding that technical Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.   How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £120,000 — £150,000 GBP   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Staff Data Engineer, Enterprise Core Datasets, Tech Foundations The Community You Will Join: At Airbnb, trustworthy data powers business decisions, product innovation, and operational efficiency. The Enterprise Core Datasets team builds the technical data foundations that help Airbnb understand how the business operates, where resources are invested, and how new technologies create value. Our scope spans high-impact datasets across the organization: measuring AI adoption, usage, and cost; understanding revenue, costs, and profitability through Unit Economics; integrating non-platform data from Jira and other enterprise applications; and powering critical company metrics such as Gross Booking Value and Revenue. You will join a team that values thoughtful architecture, engineering rigor, and operational ownership. We collaborate with engineering, product, analytics, finance, and business teams to turn complex requirements into dependable, reusable data assets. We welcome strong engineers who are curious about the business and eager to solve problems across diverse domains. The Difference You Will Make: As a Staff Data Engineer, you will provide hands-on technical leadership for datasets that shape decisions across Airbnb. Your work will help the organization measure AI adoption and spending, understand the economics of its products, and connect enterprise application data to meaningful business and operational insights. You will lead complex initiatives from problem definition and architectural design through implementation, validation, and production operations. You will build extensible data foundations that accommodate new AI tools, products, cost categories, and enterprise systems while maintaining clear definitions, traceability, and reliable historical data. Operating in an ecosystem that includes petabyte-scale datasets, you will improve correctness, freshness, performance, and cost efficiency. You will develop reusable frameworks that simplify source onboarding, reduce duplicated logic, and make critical data easier to discover and use. Through mentorship and contributions to Airbnb's shared data engineering tools and standards, your impact will extend across the data community. A Typical Day: Lead the architecture, implementation, and operation of high-impact data pipelines across AI usage and cost, Unit Economics, enterprise applications, and critical Financial metrics. Partner with stakeholders to define how AI adoption, consumption, and spending are measured across the organization, and build consistent data models that support those definitions. Evolve Unit Economics datasets to connect revenue and diverse cost drivers, enabling teams to understand product profitability and resource efficiency. Build reliable ingestion and transformation pipelines for non-platform systems such as Jira and other BizTech enterprise applications. Translate ambiguous requirements into clear source contracts, reusable fact and dimension models, and technical designs. Develop configurable pipelines and shared components that simplify onboarding new data sources, products, and business requirements. Establish automated testing, reconciliation, anomaly detection, and monitoring to protect data accuracy, completeness, and availability. Lead safe migrations and historical backfills through dependency analysis, validation, controlled cutovers, and recovery planning. Optimize distributed processing, storage, and query performance to improve freshness and reduce compute costs. Own production reliability through on-call participation, incident response, and lasting improvements to systems and runbooks. Shape the technical roadmap, lead design reviews, mentor engineers, and contribute improvements to Airbnb's Data Engineering Paved Path. Your Expertise: 9+ years of relevant industry experience with a Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience; or 6+ years of relevant experience with a PhD. A track record of leading complex data engineering initiatives from ambiguous requirements through architecture, delivery, and sustained production ownership. Deep expertise in SQL and strong programming skills in Python or Scala, with experience building maintainable, well-tested data systems. Extensive experience with distributed processing technologies such as Apache Spark and large-scale analytical storage systems. Strong data modeling skills, including fact and dimension design, slowly changing dimensions, incremental processing, and historical data management. Experience integrating heterogeneous sources, including APIs, enterprise applications, event data, and transactional systems, while managing schema changes and source reliability. Proven ability to build reliable pipelines and execute migrations and backfills while preserving correctness and downstream compatibility. Experience establishing data quality controls, observability, lineage, governance, and effective incident recovery practices. Strong performance engineering skills, including diagnosing bottlenecks and optimizing distributed computation, storage, and query execution. The ability to align stakeholders across engineering and business functions, communicate architectural tradeoffs, and drive decisions across team boundaries. Demonstrated technical leadership through mentorship, architectural guidance, and improvements to shared engineering practices. Curiosity and sound judgment when learning new domains and balancing immediate delivery needs with long-term system health. Experience with AI usage or cost measurement, cloud cost attribution, Unit Economics, enterprise application data, or financial and payments datasets is a plus. Familiarity with workflow orchestration, SQL transformation frameworks, and modern table formats such as Apache Iceberg is also valuable. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Distribution Partnerships team's mission is taking Airbnb out to the world; working with a range of partners to embed Airbnb in highly trusted and contextually relevant environments to meet guests where they already plan and book their travel, experiences, and services. The team owns partnerships end to end, from initial ideation, strategy, engagement, and agreement through product launch and ongoing relationship management. Within it, the Business Development (BD) segment owns the front end of the partnership lifecycle: defining strategy, identifying and recruiting partners, structuring commercial agreements, and setting the foundation for long-term partnership success. BD works hand in hand with Partner Management, which grows, measures, and continuously improves each partnership after launch. This role owns partner management for a portfolio of live distribution partners, with approximately 70% of time on day-to-day management and strategic development of existing partners and 30% supporting the team on new partners and renewals, and is growing to become an end to end partnerships leader. The Difference You Will Make: We are looking for an experienced, proactive Senior Partnerships Manager to join our Distribution Partnerships team, reporting to the Director, Distribution Partnerships.  You will manage a portfolio of live distribution partners across our verticals, such as financial services, airlines and loyalty programs, and business travel platforms (the mix may change as priorities shift), and support new partner deals and renewals as you grow into the role. In the future, you will have an opportunity to contribute to the distribution strategy, help define which segments and partners to target, and support negotiations and deal structuring on individual partnerships. You will carry each deal through launch and into long-term growth, establishing the measurement, forecasting, and feedback loops that let the wider team scale the program globally. Our partnerships are powered by a portfolio of products that are still being built (embedded booking, points earn and pay with points, embeds, and a partner portal), so you will work closely with Product and Engineering on what partners need and what we can ship. This is a highly cross-functional, high-ambiguity individual-contributor role suited to someone who thrives at the intersection of strategy, product, dealmaking, and partner development, and who can build a business from zero to one and one to ten with limited guidance. The role also includes project management and operations, often where processes are not yet defined, so we need someone scrappy and proactive who finds ways to unblock problems we have not identified yet. A Typical Day:  Partner management. Own the day-to-day relationship with your partners. Run regular partner reviews and QBRs, review funnels, track performance against targets (bookings, revenue, conversion), resolve escalations, and give early warning on at-risk partners. Success is measured by revenue growth and conversion improvement across your portfolio. Keep a feedback loop between partners and Product, Engineering, Marketing, and other cross-functional teams to shape the roadmap. Partnership strategy. Contribute to and execute the BD strategy for your partner categories, within the wider distribution strategy. Identify the highest-value partners and use cases, and bring a clear, well-supported point of view on how each category should grow, including commercial models, incentive structures, and the sequencing of partners needed to prove and scale it. Deal execution. Support the BD process for new partners and renewals, and progressively lead it on priority partnerships, from initial outreach and scoping through needs assessment, negotiation, term sheet, and contract execution. Help structure referral, revenue-share, points and rewards, and co-funded marketing agreements that balance short-term value with long-term scalability and create win-win outcomes for Airbnb, partners, Guests, and Hosts. Launch and ongoing growth. Lead each partnership through launch, then own ongoing performance. Set launch plans with Product and Marketing, track performance against targets, and optimize offers, placements, and experiences to grow results over the lifecycle of the partnership. Measurement and forecasting. Build the KPIs, ROI model, and reporting cadence for your partners using the team's measurement methodology. Forecast partner-sourced bookings and revenue; report results and financials to the Director, Finance, and senior stakeholders. Cross-functional leadership. Work closely with Finance, Legal, Product, Engineering, Payments, and Marketing to define partner requirements, model revenue opportunities, set success metrics, and develop contracting frameworks. Anticipate partner needs, build consensus, and represent the opportunity clearly to senior internal stakeholders so priority deals move quickly. Market and category expertise. Build deep expertise in the partner landscapes relevant to your categories. Monitor competitor activity and market shifts, including how other travel marketplaces approach B2B distribution, and bring well-developed recommendations to leadership. Program development. Capture learnings from early launches to build the playbooks, commercial templates, and partner onboarding processes that allow these categories to scale globally. Internal advocacy. Serve as the internal voice for your partners. Synthesize partner feedback and market insight for Product, Engineering, and Marketing to inform the roadmap, and help stakeholders understand the commercial opportunity and strategic importance of the categories you manage. Your Expertise: 8+ years of experience in business development, strategic partnerships, partner management, or distribution, with a track record of independently owning complex, multi-stakeholder partnerships and deals Experience managing a portfolio of live strategic partners and growing their performance over time through relationship development, partner business insights and expertise, funnel analysis, regular business reviews, and ongoing optimization of offers, placements, and experiences Ability to spot at-risk partnerships early, work through escalations, and build trusted, long-term relationships with partner teams at every level Experience managing or building partnership programs from scratch, including defining strategy, recruiting early partners, and developing commercial frameworks Strong commercial instincts and experience structuring and negotiating deals with diverse partner types, including referral, revenue-share, and loyalty or rewards models Strong analytical mindset; able to build ROI models and forecasts, use data to identify underlying trends, and make informed decisions. Comfort with Excel, Google Sheets, and AI tools Strong product and technical fluency; able to work closely with Product and Engineering on integrations and roadmap trade-offs Comfortable operating in ambiguous, fast-moving environments with limited precedent; able to make sound decisions with incomplete information and flourish with minimal guidance Experience working cross-functionally with Product, Engineering, Finance, Legal, and Marketing to align on strategy and move deals forward Exceptional communication, presentation, and influence skills; able to develop a compelling point of view and bring senior stakeholders along Ability to manage complex projects and operations, and to build process where none exists, while attending to both details and macro-level outcomes Experience with financial services, airlines and loyalty programs, business travel platforms, or in travel, marketplace, or consumer technology is a plus Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $157,000 — $185,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join : No global movement springs from individuals. It takes an entire team united behind something big. On the Delivery team at Airbnb, we're proud to be at the forefront of the sharing economy. We recognize that we are the leaders of a new, worldwide phenomenon, and that's why we're working so hard to build the world's most loyal travel community. Together, our team provides support to more than 100 million lifetime guests and 3 million listings in over 191 countries. Our India Global operations hub delivers several of Community Support's most sensitive and complex specialty services, working as one team with our global process leads. We are looking for an agile, operationally strong leader who knows how to motivate and inspire teams in a cutting-edge and fast-paced environment.   The Difference You Will Make : As a Senior Manager, Safety you will own end-to-end delivery for a portfolio of Global Operation's most sensitive and highest-severity specialty services, spanning close to 200 team members across Specialists, Team Specialists, Supervisors and Managers. You will be accountable for KPIs, people and the overall health of the business, with direct exposure to user-safety, regulatory and financial-loss risk and the authority to make final calls on complex, irreversible decisions.  You will act as senior delivery partner to the global process leads for your services — translating global agendas into on-the-ground execution and giving those leads a single accountable counterpart at site. You will be expected to build and maintain trusted relationships with senior stakeholders while constantly looking for opportunities to streamline and optimize our operations. As our portfolio evolves, you should expect the mix of services in scope to change, and be comfortable picking up new skills and queues as the business requires.   A Typical Day : Drive delivery performance across the portfolio: Manage the day-to-day operations of the services in scope, driving the highest level of performance from the teams and establishing the right performance management and coaching structure and cadence in collaboration with Delivery leaders and Quality teams Define, monitor, report and improve efficiency and quality metrics for each service based on its performance scorecard, keeping Global operations in India aligned to global standards while accounting for local nuance Adapt and pre-empt adaptations of the performance management structure based on shifting business priorities, volume patterns and peak planning Bring a data-driven lens to occupancy, SLA, capacity and workforce decisions, and make timely calls when the numbers move   Lead and grow a multi-layered leadership team: Lead a mixed layer of leadership — a Manager alongside Supervisors reporting in directly — which means being comfortable leading junior leadership hands-on rather than only through a manager layer Coach Supervisors on daily performance management as readily as you set quarterly direction, and stay close enough to the floor to spot execution gaps early Support Managers and Supervisors to ensure high employee engagement and delivery of a world class experience for both our community and our internal stakeholders Oversee team structure, recruitment, onboarding, training and upskilling plans, and build a credible succession and cross-skilling pipeline across the portfolio Be a focused, visible leader who creates supportive connections across the whole team through open communication, and who carries teams through change and periods of instability   Partner with global process leads and eliminate functional silos: Stay ahead of global Ops priorities and make sure ACC delivery is set up to execute them — owning the on-the-ground landing of global programmes to timeline and quality Surface operational pain points early enough to influence global design rather than after the fact, and carry ACC best practice back into the global forums Work across services and with Quality, Training, Business Process Improvement, Analytics and WFM to eliminate functional and working silos, so process changes land consistently rather than function by function Feed insights into process, policy and tooling improvements, and drive relationships and coordinate requests with shared services teams Support the global consolidation agenda where ACC is scaling towards becoming the primary or sole servicing site for a skill, ensuring transitions land without disruption to the community   Manage senior and executive stakeholders: Be responsible and accountable for executive and senior leadership stakeholder management, adapting your communication to the audience and remaining flexible and available to our leaders Have a deep understanding and expertise of our operations, workflows, policies and systems, so you can assess cases yourself and make the right call on what needs to be done to solve our users' issues Represent ACC credibly in global forums, holding policy, quality and risk conversations independently   Work with the long term in mind to reduce the volume and severity of complex cases: Track and understand the common themes behind complex cases and escalations, close the loop, and set up the right forums to solve root causes with cross-functional teams across Global Ops Partner with cross-functional Airbnb teams to champion improvements to our process, policies and product that improve the customer experience and reduce community escalations   Your Expertise : Strong end-to-end frontline operations management experience in a customer-facing environment, with a track record of owning KPIs, people and business health for a large team; overall experience of minimum 13 years. Highly agile — able to pick up new skills, services and queues quickly, and to re-prioritize as the portfolio and global agenda shift Advanced people leadership, performance management, coaching and mentoring experience, including leading through both a manager layer and direct supervisor relationships Comfortable operating hands-on with junior leadership: coaching Supervisors on daily execution while holding a longer-term agenda Ability to work in a high-pressure environment with visibility to sensitive, confidential and potentially traumatic content, and to support a team working with the same Experience in complex case management with VP-level stakeholders and above preferred; crisis management or Trust & Safety experience in a marketplace business is an advantage Strong influencing, presentation, interpersonal and teamwork skills — able to work collaboratively and consultatively across expansive business partner organizations, including global process leads and shared services Ability to handle multiple complex, fast-moving situations at once and make sound decisions with incomplete information Highly organized with strong project management skills, able to switch between very tactical, urgent work and long-term planning or programme management Strong analytical skills and a data-driven approach to operations High energy, strong attention to detail, and the ability to prioritize and deliver in a fast-paced environment Strong communication skills and the ability to take a team through significant change Bachelor's degree or equivalent required; MBA or other Master's degree preferred Ability to flex working hours to respond to global business demand; a high level of reactivity is expected Comfortable to work in 24*7 rotational shifts with your team, and work from office in Gurugram.   Our commitment to inclusion & belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.   India Annual Pay Range ₹4,900,000 — ₹7,000,000 INR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: The Airbnb Communications team delivers campaigns that keep Airbnb front of mind, helping to stimulate word-of-mouth and supporting direct traffic to the site. We're seeking an organized, passionate and versatile team contributor to support the Global Markets roadmap and support a Global Communications team that is developing year-round campaigns to insert Airbnb into a wide range of relevant conversations.  The difference you will make: This Senior Communications Manager role for Colombia, Argentina, Peru and Chile will be responsible for telling Airbnb's story, with a strong focus on growing positive brand awareness, and executing strategic communication plans in the country with support from the Regional Latam Comms team. The new hire will be working alongside a cross-functional team from the broader Business, Marketing, Policy and Legal teams to maintain the company's position with relevant stakeholders, supporting the company's voice on a range of topics including increasing brand awareness, driving consumer demand, government regulation, taxes and legal matters among others. This full-time role will be based in São Paulo, Brazil. The role will report to the Communications Lead, Spanish-Speaking South America and form part of the broader Latam Communications team. A typical day: Provide guidance and support to the Spanish-Speaking South America business on all communications matters. Develop a clear and thorough Policy, Corporate and Consumer communications plan and cadence for the market. Identify proactive press opportunities in support of legislative and policy priorities (i.e. moving a bill forward, demonstrating the impact of a tax agreement, outlining our policy positions) as well as business/consumer needs (e.g. pitches involving key target audiences and expansion opportunities for the business from consumers perspective. Manage all aspects of reactive press requests and ensure utilization of all tools available (data, industry research, host stories, etc.) to defend Airbnb's community and brand Develop written materials (story pitches, messaging guidelines, Q&As, briefs, presentations, speeches, etc.) and manage approval process with stakeholders Help prepare Airbnb spokespeople (Campaign Managers, Country Managers, Airbnb Executives, etc.) for public speaking engagements, media interviews, etc.  Develop and manage relationships with key reporters in the market. Identify proactive press opportunities and drive national/global announcements, in support of policy, corporate and consumer communications goals.  Identify and drive executive communications opportunities  Supports local operations for the Global Consumer & Entertainment team in Spanish-Speaking South America for international consumer campaigns across Icons, Celebrity Hosting and Local Consumer Campaigns. Ability to oversee creative ideation and execution for individual Icons, Consumer, Corporate and Policy Communications campaigns and act as Project Manager and Program Manage Develops and manages individual project budget trackers. Manages key external agency partners and third party brands, including drafting scopes of works, reviewing creative proposals, term sheets and executing contracts. Work effectively within a high-performing international team with evolving priorities and rapidly changing timelines. Your expertise: Bachelor's Degree in a related field 8+ years of Communications/Public Relations experience, either working in an agency or in-house Fluency in both written and spoken English and Spanish is a must.  Expert knowledge of the region's media environment and political landscape including public policy matters - more specifically relating to traveling, housing, technology, and the short term rental industry. Proven-track record of building and activating effective communications initiatives inside a private company or PR agency. Possesses a strong understanding of the region's cultural trends and pop culture and has experience working with industry partners to build effective campaigns. Understanding of celebrity/influencer marketing and local social media channels.  Experience working with and executing celebrity/influencer campaigns. Ability to work collaboratively with multi-functional leads in a matrix organization.  Excellent writing skills with samples to share. Creative and strategic thinker Passion for Airbnb and the mission of the company. Experience working on projects in a fast-paced environment. Strong organizational skills and attention to detail. Strong verbal communications and interpersonal skills. Maintaining enthusiasm and calm demeanor in stressful situations. Experience working with and managing multiple stakeholders on cross-functional projects Proactive self-starter with a proven track record of taking initiative The ideal candidate is proactive, engaged, and solution-oriented Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Brazil Monthly Pay Range R$22.000 — R$27.500 BRL   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: The Quality Insights Lead (QIL) supports the daily operations of the Quality program, setting a high standard for quality across the Customer Support (CS) organization. Reporting to the Quality Manager, the QIL drives continuous improvement through Quality initiatives, including analysis, business case development, reporting on Quality monitoring, and applying Problem Solving Methodologies. They ensure all assigned tasks are completed on time, collaborate with other CS teams as the Quality representative, and may oversee Quality Partner sites as needed. The QIL also serves as a brand ambassador, upholding exceptional customer service standards. A Typical Day: Provide daily support for Quality programs. Design and oversee deep-dive projects for regional QIA teams to drive service improvements, managing through to project completion. Execute QI and ad-hoc after-action reviews. Use transaction monitoring insights to develop targeted continuous improvement initiatives for customer service enhancements. Utilize AI-driven conversation intelligence solutions, such as Observe.AI , to oversee and analyze customer interactions at scale, validating model-driven scores and automated evaluations to pinpoint systemic performance gaps. Convert machine-generated insights from AI-assisted monitoring into strategic service enhancements and targeted coaching priorities. Participate in and lead global calibration sessions with internal and partner teams to standardize Quality monitoring and Problem Solving methodologies. Provide feedback on coaching effectiveness for internal and partner Team Leads, fostering a coaching culture. Coach CS agents to achieve Quality program standards. Act as the Quality representative for other CS teams (e.g., CM, BPI, Training) and contribute to relevant projects. Collect, analyze, and propose changes derived from Support Ambassador roundtable insights at internal and partner sites. Travel to partner sites to implement, train, and run key QA initiatives (e.g., onboarding workshops, certifications). Master CS policies, procedures, and workflows, ensuring timely knowledge updates for regional QIA teams. Conduct spot checks on Quality Analysts and report findings to their QA Leads/Managers. Recommend actions to improve based on QA dashboard outcomes. Upskill in relevant or new service tiers when needed. Lead Quality at partner sites if required. Your Expertise: Technical & Analytical Depth; strong analytical, statistical, and automation background — able to design and build AI-enabled tooling that streamlines review processes while maintaining rigor and high-quality analysis. Pursuing Excellence ; setting the highest standards for the quality of work produced while holding yourself and others accountable Collaborative ; skilled working with cross-functional peers/teams Presenting and Influencing ; ability to develop action plans, business cases and data driven reporting that you would present to all levels of the organization Coaching ; You objectively analyze performance and provide regular feedback. You modify your approach to suit your audience. Ability to maintain high levels of confidentiality while providing analysis and coaching.Maintain high levels of confidentiality while performing analysis and coaching Solving Problems ; You quickly identify root causes as well as subtle, hidden issues. You use logic to propose effective solutions to a variety of problems. You dig deeper and utilize all available resources to reach the best possible solution. Managing Time Efficiently ; You prioritize correctly, focusing your efforts on the things that are most important. You stay organized to ensure successful multitasking. Role Requirements: 4-6 years of Customer Experience management experience in a rapidly growing partner network Experience working in a QA Specialist or related role Working knowledge of contact center end to end processes Working knowledge of customer service assessment tools, i.e., Net Promoter System Working knowledge of google suite, including sheets Experience leading, inspiring and motivating others to meet goals and metrics Passionate about setting a high bar of exceptional customer service Highly-developed analytical and critical-thinking skills Ability to spot trends in data and provide recommended actions to drive performance Experience with AI automation workflows within contact center Quality environments; includes validating AI-generated outputs, identifying anomalies, and interpreting model-driven trends to formulate actionable service improvements. Excellent written and verbal communication skills Ability to obtain COPC certification Bachelor's degree required Travel to partner sites expected up to 20% Work with Operations teams in the region to address escalated issues, dips in performance and the roll out of new Quality initiatives to drive performance. Prefer to Have: Exceptional coaching abilities Advanced knowledge of Excel or Google Docs Strong knowledge of NPS and Quality tools (e.g. Medallia) Hands-on experience utilizing Observe.AI or equivalent AI-driven conversation intelligence solutions, specifically involving speech analytics, automated scoring, and real-time guidance. Expertise in market-leading contact center Quality Assurance platforms and global program frameworks. Proven ability to operate alongside AI automation workflows; includes assessing AI-facilitated customer interactions, pinpointing model anomalies, and converting machine-generated insights into strategic service enhancements. Quality Assurance certification (e.g. COPC)  Ability to create and deliver presentations to the organization Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.   How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.   India Annual Pay Range ₹1,610,000 — ₹2,110,000 INR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Homes team grows Airbnb's destination business. We manage a competitive portfolio of accommodations that meets guest expectations for value, variety, and quality. We help all types of hosts grow their business through new products, partnerships, best practices, and innovation. The Difference You Will Make: In this role, you will take full ownership of growing Airbnb's destination business in Indonesia. You will lead your team to partner with top local hosts to improve host quality, optimize listings, and grow account performance. You will design and execute local initiatives that grow high-value inventory and support host success across every segment. You will work in close partnership with Global Markets, Product, Legal, Policy, Communications, and Marketing to drive sustainable growth for Airbnb in the country. A Typical Day: Develop and execute comprehensive destination strategies to scale the local business across target cities in Indonesia. Lead, motivate, and coach a team of Market Managers to grow Airbnb's Homes and Hotels business in Indonesia through effective account management and key country initiatives. Localize global and regional strategies to fit local nuances, including consumer behavior, regulations, and competitive dynamics. Onboard and manage partners, and optimize their listings to drive engagement and performance. Build relationships with key accounts, evaluate growth opportunities, and lead joint initiatives. Plan and oversee host engagement at scale, including programs, campaigns, and communications that reach hosts across target cities. Work with cross-functional teams to drive adoption of new products and initiatives that improve listing quality, host engagement, and market share. Identify market trends and opportunities, and provide solutions to overcome barriers and capitalize on emerging demand or regulatory shifts. Represent Airbnb at external speaking events, industry forums, and partner gatherings. Coach team members to reach their full potential in their current role while developing them for future roles within the organization. Your Expertise: 15+ years of experience in commercial roles, strategy, business development, or marketplace management. Experience in the OTA or travel technology sector. 5+ years managing teams, with a track record of growing and scaling high-performing organizations. Fluency in English and Bahasa Indonesia is a must Strong analytical and strategic skills, using data to uncover opportunities, shape portfolio strategy, and guide market decisions. A blend of operational and commercial skills to acquire supply across multiple channels. Proven ability to influence product, policy, and cross-functional teams to unlock new revenue and improve host and market performance. Fluency with dashboards and analytics tools to drive team and individual performance. Demonstrated success achieving results through others, including performance management and team building. A bold, compassionate leader who gives clear direction, constructive feedback, and hands-on coaching, and who builds an inclusive, high-performing culture in close partnership with regional and global teams. Highly organized, able to run multiple initiatives at once and turn strategy into results. Extensive Domestic & International Travel required  Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.     Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.