The future you want is within reach. Let's build it together.At PCL Solar Constructors Canada Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.As a Solar Designer for PCL Solar Constructors Canada Inc. in Oakville, Ontario, you'll have the opportunity to work alongside project, engineering, and construction teams to bring large-scale solar projects from concept to completion.Why Choose PCL?Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:Employee ownership opportunities that build long-term valueAnnual discretionary performance bonusesRRSP, TFSA, Pension Contribution OptionsFlexible medical, dental and vision benefitsPrescription drug coverage and virtual care servicesLife, AD&D and disability insurancePaid parental leave and family care supportHealth and lifestyle spending account optionsMental health and wellness support, including Employee Assistance ProgramsCareer growth pathways, leadership development and mentorship programsAccess to world-class training through PCL's College of Construction and professional development coursesOngoing opportunities to learn new skills, explore different roles and grow your career across sectors and regionsHere's how a Solar Designer for PCL Solar Constructors Canada Inc. within Solar Canada contributes to our team:ResponsibilitiesResponsible for the creation of conceptual greenfield utility scale Solar Facilities and Battery Energy Storage SystemsReviews applicable codes, regulations and developer specifications.Completes all calculations and electrical analysis. Prepares quantity takeoffs.Assists in completing package QA/QC, including conducting quality checklists. Conducts preliminary electrical system modelling Completes preliminary production modellingAssists the project team with design and analytical supportCreates and maintains schedules and monitors performance. Develops and maintains strong relationships with all stakeholders.QualificationsBachelor?s degree or diploma in engineering, construction management, architecture, trade or a related field. 0-1 years of progressive experience as drafter/designer is preferredWorking knowledge of AutoCAD and Civil3DWorking knowledge of ETAP Considered an assetWorking knowledge of PVsyst considered an assetAbility to learn and apply basic construction principles, specifications, and procedures. Effective verbal, written, and interpersonal communication skills. Ability to establish and maintain working relationships with stakeholders including supervisors, developers, suppliers, and subtrade partners. Working knowledge of Microsoft Office Suite with a strong aptitude for adopting new technology.Experience with GitHub and Python language an assetThe estimated salary range for this role is $60,000 - $82,000 based on your experience and qualifications. Final compensation will be confirmed as part of a personalized offer.Your Work Has Purpose HerePCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.At PCL Solar Constructors Canada Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardl
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WHO WE ARE: Next Level Games is a wholly owned subsidiary of Nintendo Co., Ltd. We've been passionate about video game development for 20 years now, shipping award-winning games for fans across the world and still going strong. Some of our titles include Super Mario Strikers, Mario Strikers Charged, Punch-Out!!, Luigi's Mansion: Dark Moon, Metroid Prime Federation Force, Luigi's Mansion 3 and most recently Mario Strikers™: Battle League. At NLG, we believe that a project finds success when we collaborate. Therefore, we place careful consideration to build an environment where everyone feels welcome and has fun in the process of achieving our shared goals. WHAT YOU'LL BE DOING: We are looking for a Senior Level Designer to join our team at Next Level Games. You will learn and champion the Nintendo philosophy of game development, focused on creating high-quality experiences. You will work with directors, designers, engineers, and artists to deliver games that put smiles on the faces of people around the world. A snapshot of the role includes: Create carefully crafted layouts, game environments and gameplay moments that guide our players through fun experiences Understand the project's design direction and champion it through your designs Communicate your level vision and design intent with other designers, leads, directors, and departments Help foster a highly iterative and collaborative environment, across all disciplines Take ownership of your levels and drive them forward through all development phases Lead by example and share expertise to better other teammates Contribute to continuous improvement of our tools and development process WHO WE'RE LOOKING FOR: Have shipped 1+ games, preferably with console experience Experience in all phases of game development throughout multiple projects Strong layout skills with a deep understanding of how 3D spaces impact the gameplay pacing Experience building 3D levels in level-based games High proficiency in Programming or Scripting High proficiency in 3D Layout programs (Maya, Unreal, Unity, etc.) Willingness to be proactive to coordinate with other departments Strong desire to solve hard design problems If you have a portfolio, please include a link YOU SET YOURSELF ABOVE WITH: Background/invested interest in games, art, and architecture Have direct experience working with an external publisher Invested interest in fostering a fun, collaborative team culture WHY YOU'LL LOVE WORKING HERE: Competitive annual leave and benefits, including discretionary performance bonus program and health coverage Support for mental health, financial well-being, legal assistance and more through our Employee Assistance Program Access to our in-studio gym, and an extensive media library filled with games and books Join a committee – board games, sports, or something else – it's all here! Discounted shopping for Nintendo products and merchandise at the online employee store A workplace that values inclusivity and encourages continuous growth A chance to be part of Nintendo, creating award winning games that make an impact The hiring range for this position is $89,000 to $114,000 CAD annually and is subject to change. The final base salary compensation will be based on factors such as skills, education, and experience. At NLG, we know the best teams are made up of players with different skills, perspectives, and experience. We're committed to creating a workspace where everyone can contribute and feel included. If you need any accommodations during the hiring process, please contact careers@nextlevelgames.com, and we will do our best to support your needs. We wish to thank all applicants in advance; however, only thos
Tayco is looking for one enthusiastic and passionate individual to join our growing and dynamic Commercial Space Design Team at Etobicoke. Tayco is a modern office furniture manufacturer where each individual makes a large impact. We are looking for someone who is aligned with our core values of Ownership, Progressive, Efficient, and Enjoyable Experiences. POSITION SUMMARY By providing the customer with design solutions, product recommendations, and pricing information in a timely manner, and by working closely with the sales team to grow existing customers and develop new customer base, the Commercial Space Designer strives to increase the company sales and customer satisfaction. Requirements Demonstrate a solid understanding of Tayco?s offerings and finished in order to competently facilitate the order process. Maximize sales and Customer satisfaction through quotation process. Generates approximately 90 quotes per month and/or manages ½ a territory. Contact the Customer to gather project information, specification, and requirements in order to recommend specific products or solutions. Prioritize quotation requests by dealer tiers established by the sales team, requested date by customer, as well as first in first out basis. Plan 2D and 3D drawings, coloured renderings and prepare parts list based on the information provided / gathered. Filter Special requests through Engineering Decision Tree . Consult Engineering department for any custom requests and prepare engineering items if necessary. Review and check drawings and parts list for accuracy. Obtain material up-charge information from purchasing or engineering, as necessary. Present the customer with final drawings, pricing and any other additional information related to the specific project. Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability. Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items. Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. Coordinate with Customer Service and Order Analysts for the smooth transition from quote to order. Works as a team player to covers orders and territories for Team Members when they are away. Other duties as assigned. QUALIFICATIONS Degree, Diploma, or Certificate from a post-secondary institution; or two years experience in any of the following: Interior Design, Industrial Design, Engineering, or any related field. Previous Project Management experience is considered an asset. Ability to read, interpret, and re-create documents such as Architectural Drawings/Floor Plans and written specifications. Must have knowledge of computers and related programs such as CET, Auto CAD, 20-20, Giza, Rendering software or other related programs. Must also have a working knowledge of Microsoft Word, Excel/Lotus, Giza and have experience using E-mail. Have the capacity to learn new computer programs, be able to adapt to a changing environment, and handle multiple tasks. Must have a clear, polite and friendly speaking manner, excellent phone skills, and possess good listening, spelling and grammar skills in order to communicate effectively and efficiently. Must possess good organizational skills, have a good attention span, pay attention to detail, and be able to prioritize workload. Ability to work as a team and communicate with co-workers. Must have leadership skills and empathy. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. <
About Delta-Q Technologies: Delta-Q Technologies ( www.delta-q.com ) develops and supplies battery chargers to original equipment manufacturers (OEMs) of electric vehicles and industrial equipment. Delta-Q?s unique blend of engineering capability in high-efficiency power electronics and embedded software design delivers innovative battery charging solutions to meet the evolving needs of its customers. With over 4 million vehicles and industrial machines already using its products, Delta-Q?s innovation is enabling the widespread adoption of environmentally friendly electric drive systems. Delta-Q was founded in 1999 and is a privately held company located in Vancouver, Canada. What We Value: Perseverance: We face challenges head-on, stay committed and finish what we start. Innovation: We continually challenge the status quo, generate new ideas, and apply smarter solutions. Collaboration: We work together, actively listen, speak openly, and support each other across teams. Driving Results: We set clear goals, take ownership, and deliver with urgency. We?re passionate about creating a sustainable business and contributing to a greener future for the world. We have a Vision to 'Charge The Future' and we mean it. At the end of the day, it?s what keeps us going. About ZAPI GROUP: Delta-Q is part of the ZAPI GROUP of companies ( www.zapigroup.com ), a global leader in motion control, battery charging, and autonomous navigation software for electric and hybrid drive systems. As a full-solution supplier, the ZAPI GROUP can support every component OEMs need to design effective electric vehicles that meet cost goals and comply with tightening environmental standards. Position Summary: We have an exciting opportunity for a Senior Power Electronics Engineer with deep expertise in switched-mode power conversion, feedback control systems, and battery charging applications. This role is ideal for a hands-on engineer with a proven track record delivering high-performance power electronic products from concept through production. The successful candidate will design innovative, high-efficiency power conversion solutions in a collaborative, product-focused environment while providing technical leadership across New Product Introduction, Sustaining Engineering, Advanced Engineering, and R&D. The role requires strong experience with power converter design, including Power Factor Correction, LLC resonant converters, Phase-Shifted Full Bridge converters, flyback converters, isolated and non-isolated DC-DC conversion, and digitally controlled power systems. Specific Duties: Lead power electronics projects from concept and architecture through design, validation, certification, manufacturing ramp-up, and production. Define requirements and technical solutions with Product Management and cross-functional engineering teams. Own power converter architecture, topology selection, modeling, simulation, design reviews, prototype bring-up, and validation. Design AC-DC PFC, LLC, PSFB, flyback, auxiliary, and isolated/non-isolated DC-DC converter systems. Develop and optimize digital control algorithms; perform control loop analysis, compensation design, and stability verification.
Kleinschmidt has a full-time opening for a Mid-Level Structural Engineer to perform technical design and support hydroelectric, fisheries, and water resources projects out of our Halifax, Nova Scotia or Peterborough, Ontario offices with the opportunity to serve in technical structural lead and project management roles based on experience. Our flexibility and core value of relationships allow us to offer employees the opportunity to work in an office or a hybrid arrangement. This position requires three days in-office. Salary: CAD 115,000-160,000/year (based on experience)Required QualificationsBS, BSc or BEng in Civil Engineering (concentration in Structural Engineering).Licensed Professional Engineer or able to obtain an engineering license within a year.6-15 years of experience in Structural Engineering.Knowledge of standards and codes applicable to the structural engineering discipline.Ability to independently perform analysis and design of concrete and steel structures and develop design drawings packages and technical specifications.Ability to function and show flexibility on project teams to complete a diverse range of tasks and manage priorities of self and others in complex, demanding situations.Possess excellent problem-solving skills and oral and written communication skills for internal and external communication, proposal writing and technical memos.Experience with coordinating with multi-disciplines and junior and/or senior staff.Preferred QualificationsExperience with design and construction of hydroelectric, fisheries related, or water resource projects.Experience in management of staff, projects, and client relationships. Experience with the field support of construction projects and condition assessment requiring rope access.Specialty experience within the structural engineering discipline, such as seismic design, finite element modeling (RISA 3D or SAP2000), AutoCAD, Revit.Familiarity with regulatory and permitting processes.Additional RequirementsMust possess permanent authorization to work in Canada Must be willing to travel within Canada and possess a valid driver's license.Must be willing to travel to the United States for business purposes.Who We AreKleinschmidt is one of the few employee-owned consulting firms in North America specializing in hydropower and we have been doing it for more than 60 years. We focus on developing engineering, regulatory, and environmental solutions that benefit our clients by lowering cost, shortening schedules, and improving regulatory relationships. Our work spans the USA and Canada and typically involves either a river/stream, a hydropower dam, a non-hydropower dam, a renewable energy source (e.g., wind or solar), or some combination of these physical structures. We are a specialty consulting firm and don't do cookie-cutter land development-type projects!Our people are passionate, engaged, and enjoy learning from one another while working on unique and creative projects. Technical excellence is at the heart of our continued success, and we strongly encourage learning and continuous improvement to create professional growth, mentoring, and new opportunities for our employees.Our ProcessKleinschmidt strives to provide a great candidate experience. After careful review of resumes, we will notify those we are interested in interviewing. We may ask for more details with an initial screening. Our process normally involves up to two interviews. The top candidate will then be asked to provide 2-3 references and offered a benefits call, a unique step in our process where we describe our full benefits package. The final step is an offer sent via email.BenefitsCompetitive salaryBonus ProgramComprehensive benefits package, including extended healthcare, dental, life and AD&D, and weekly indemnity insuranceRegistered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) with matching10 Paid HolidaysPaid Time OffTuition AssistanceEmployee OwnershipKleinschmidt is an E
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Come Join Us! "We want to build an organization where everyone loves their job and their leaders care for them." Over the last 30 years, TULLOCH has built a robust multi-disciplinary consulting engineering firm recognized Canada-wide for its strengths in the diverse service offerings and commitment to excellence. TULLOCH's innovative use of emerging technologies to improve both the efficiency and quality of work is core to everything TULLOCH. This approach, along with our extreme work ethic, makes us a service provider of choice for many clients. Based in Sudbury, the Civil Project Engineer (P.Eng.) will report to the Project Manager, Engineering, and will have a wide range of duties which ultimately focus on the review and preparation of technical deliverables for clients on Land Development and Linear Infrastructure projects. You will be part of a team that provides solutions in a diverse range of engineering, including Municipal, Transportation, Environmental, Drainage, and Stormwater Management. This is a new position and the salary range is $80,000 - $107,000 annually. What You'll Do: As part of the TULLOCH Engineering team, you will: Work in a fast-paced and challenging environment with our Planning and Engineering teams on a variety of land development and linear infrastructure projects Be responsible for the successful delivery of civil engineering projects including: Lot Grading Plans, Industrial, Commercial and Institutional (ICI) Developments, Site Plan Control Applications, and Residential Subdivisions Prepare and review technical deliverables including stormwater management designs and reports and functional servicing studies Collaborate with the engineering team to prepare and review detailed engineering drawings Apply technical modelling software such as Visual OTTHYMO, PCSWMM, and HEC-RAS Provide on-site technical review and general review certification when required Prepare and review project cost estimates and bid documentation and perform bid evaluation Coordinate project needs with the Project Manager, Discipline Manager, clients, regulatory entities, vendors, and subcontractors Please note that this job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in the job. Who You Are: You have at least 2-4 years of experience working as a P.Eng. in Ontario in a Civil Engineering role Valid P.Eng. licence through PEO You have robust knowledge in stormwater management, site servicing, and water resources engineering You have experience completing Municipal Class EA Planning process You have a thorough understanding of relevant legislation, guidelines, and standards You can exercise independent judgment within defined parameters and in alignment with business objectives You have strong computer skills with Microsoft Office, AutoCAD, and technical modelling software You are willing to travel periodically as needed What You Should Bring: The ideal candidate will have a university degree in Civil Engineering or Water Resources Engineering. Additionally, you should have: High motivation with results-oriented focus Superior organizational and multi-tasking skills Strong interpersonal and critical thinking skills Excellent communication skills (oral and written) Unwavering commitment to health & safety in the workplace Valid Class G driver's licence What We Offer You: TULLOCH has built a passionate workforce with a strong and vibrant culture which has been the key to our success. We offer programs and rewards that one would expect from a highly successful, established, and growing engineering company: Competitive salary, benefits plan, and company pension plan A fantastic culture, team, and energetic work environment Social activities, company sponsored events, and opportunities to give b
Adecco is currently hiring a full-time Electrical Engineer for an exciting opportunity supporting industrial operations and asset reliability programs in Fort McMurray, AB. As an Electrical Engineer, you will be responsible for improving the reliability, availability, and performance of critical electrical and instrumentation assets. You will support maintenance, operations, capital projects, commissioning activities, and reliability initiatives while ensuring the safe and efficient operation of plant equipment. Payrate : $85/hour Location: Fort McMurray, AB | No camp accommodation | Must be local or willing to relocate Shift: Monday to Friday | 8 hours per day | 40 hours per week Job type: Temporary until January 2028 | Full-time Here's why you should apply: Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: Develop scopes of work with a strong focus on safety, reliability, and asset performance. Lead reliability improvement initiatives and investigate equipment failures and recurring issues. Conduct root cause analysis and provide recommendations to improve equipment reliability. Assess electrical and instrumentation asset health using condition monitoring and testing programs. Support maintenance, operations, and commissioning activities. Provide technical expertise for sustaining and capital projects, including design reviews, system studies, and equipment specifications. Ensure electrical systems have adequate capacity and reliability to support operational requirements. Develop and review electrical and instrumentation drawings, datasheets, and technical documentation. Participate in risk assessments, HAZOP reviews, and loss prevention initiatives. Support Management of Change (MOC) processes and continuous improvement activities. Qualifications and Skills: Bachelor's Degree in Electrical Engineering. Professional Engineer (P.Eng.) designation or eligibility for registration with APEGA preferred. Minimum 5 years of experience in maintenance, reliability, or electrical engineering within industrial operations. Experience supporting oil & gas, energy, petrochemical, mining, or heavy industrial facilities. Strong knowledge of electrical reliability, maintenance, troubleshooting, and asset lifecycle management. Experience with high-voltage electrical equipment and power distribution systems. Experience with field instrumentation, control valves, and process control systems. Knowledge of DCS, PLC, hazardous area installations, and electrical heat trace (EHT) systems. Experience with Management of Change (MOC) processes. Working knowledge of SAP Plant Maintenance or similar CMMS platforms. Operational plant or field engineering experience. Reliability and maintenance engineering background. High-voltage systems troubleshooting and commissioning. Experience with transformers, circuit breakers, relays, substations, power cables, and transmission systems. Knowledge of applicable electrical standards and codes. Strong problem-solving, communication, and stakeholder management skills. Must be legally eligible to work, and reside in Canada Ready to make an
Adecco is currently hiring a Regulatory Affairs Specialist for an exciting opportunity within the medical device industry in Toronto, ON. As a Regulatory Affairs Specialist, you will support the development, submission, and maintenance of regulatory filings while providing guidance throughout the product lifecycle. You will collaborate with cross-functional teams to ensure products meet regulatory requirements and can be successfully commercialized in domestic and international markets. Pay Rate: $35/hour Location: Toronto, ON Shift: Monday to Friday Job type: Temporary 6 months | Full-time Vacancy Status: This posting is for an existing vacancy . Here's why you should apply: Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: Regulatory Submissions & Compliance Prepare, assemble, submit, track, and maintain regulatory filings for medical device products. Support FDA 510(k) submissions and other regulatory applications. Research and evaluate regulatory pathways for new and modified products. Assess regulatory requirements and ensure compliance throughout the product lifecycle. Evaluate the regulatory impact of product, process, and labeling changes. Regulatory Strategy & Product Development Support the development of regulatory strategies for new product development projects. Provide regulatory guidance to cross-functional teams during product development and commercialization. Review product labeling, package inserts, promotional materials, and advertising for regulatory compliance. Assist with international product registrations and market access initiatives. Stakeholder & Agency Communication Communicate with regulatory authorities, distributors, foreign governments, and internal stakeholders. Respond to regulatory inquiries and support regulatory audits and inspections. Maintain regulatory documentation and support compliance reporting activities. Qualifications and Skills: Bachelor's degree in Life Sciences, Biology, Chemistry, Engineering, Regulatory Affairs, or a related scientific/technical field. Minimum 3 years of Regulatory Affairs experience, preferably within the medical device industry. Strong knowledge of FDA regulations, medical device regulatory requirements, and submission processes. Experience preparing or supporting FDA 510(k) submissions. Knowledge of EU MDR and other international regulatory requirements. Strong technical writing, communication, organizational, and project management skills. Ability to manage multiple priorities and work effectively with cross-functional teams. Experience in orthopedics or medical devices is a strong asset. Must be legally eligible to work, and reside in Canada Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role. At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET?S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we?ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will support the continued growth of new sales while ensuring a smooth and positive booking experience for customers. You will provide accurate, empathetic, and timely support while converting customer inquiries into successful bookings or sales. Working closely with internal teams and external partners, you will help ensure high-quality service delivery and consistently strong customer experiences across the platform. This role blends customer advocacy, sales execution, and support enablement in a fast-paced, high-volume environment. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. WHAT WILL YOU DO Be the first point of call for all adventure queries on the phone, live chat, social media and email; enabling our customers to successfully book the hassle-free experiences we?re renowned for. Converting a high rate of enquiries into new bookings and answering pre-departure questions from our customers. Handle pre-booking and post-booking questions with empathy, accuracy, and professionalism. Working in conjunction with our local hosts around the world to manage existing bookings & ensure a consistently clear, friendly and positive booking experience is delivered at all times for our customers. Ensuring no customer waits more than 24 hours for a response from our team or our local hosts, and that all inquiries are handled within established SLAs. Problem solving customer barriers to booking and issues with the platform. Composing thoughtful and accurate replies to customer and host questions. Monitoring and controlling numerous tasks and issues simultaneously. Perform problem tracking, including documenting, prioritizing, and escalating issues as needed. Sharing your customer insights and experiences with the rest of the team to ensure we?re continuously improving our user experience. Maintain up-to-date product and service knowledge to support customer needs effectively. Deliver service excellence with each interaction, maximizing customer satisfaction and maintaining strong feedback scores. WHAT WE?LL LIKE ABOUT YOU YOU ARE? Curious and authentic, just like us! #beboldr Passionate about travel and the outdoors, you enjoy connecting others with meaningful experiences A strong communicator who builds trust and rapport with customers Highly organized, adaptable, and comfortable managing multiple tasks simultaneously Empathetic and customer-focused, committed to deliver
About Fable Global enterprises work with Fable to make products more accessible for over one billion people who live with disabilities. Our customers include global leaders like Walmart, Slack, and Shopify. Fable was featured on the Forbes Accessibility 100 list in 2025, awarded Fast Company?s Most Innovative Companies in Design, and has received accolades from global entities like the World Summit Awards and the UN-endorsed Zero Project. About the role Fable is seeking a Senior Enterprise Customer Success Manager to own customer retention and drive sustained product usage across a portfolio of enterprise accounts. Working with leading global brands, you will help customers achieve meaningful business outcomes and make Fable an integral part of how they design, build, and improve their products. A critical part of this role is building trusted relationships with senior leaders across accessibility, design, product, UX, engineering, and research . You will proactively engage these leaders, understand their priorities, and connect Fable?s value to their strategic goals. By cultivating executive sponsorship and relationships beyond a single champion, you will strengthen customer commitment, broaden adoption across teams, and secure support for continued investment in inclusive research. You will own the customer journey from onboarding and adoption through renewal, with direct accountability for retention and long-term customer value. This means actively growing platform usage, helping customers establish consistent accessibility research practices, and ensuring they can demonstrate the impact of their investment. You will use product usage data and customer insights to identify churn risks early, address barriers to adoption, and lead action plans that improve engagement and protect renewals. Success in this role is measured by customer retention, renewal performance, and the depth and consistency of product usage across your portfolio. You will also identify expansion opportunities grounded in demonstrated value, strong stakeholder relationships, and customer needs. This role directly advances Fable?s mission to empower people with disabilities to participate, contribute, and shape society by helping customers embed inclusive practices throughout product development. We welcome applicants based in the Greater Toronto areas who can work within North American time zones. Responsibilities Product adoption & usage Own adoption and sustained product usage across your portfolio, helping customers embed Fable into their product development and research workflows. Build and execute shared success plans with measurable usage goals, business outcomes, milestones, and clear ownership. Provide strategic guidance and enablement that turn these plans into consistent accessibility research practices. Proactively analyze usage and engagement to identify adoption barriers and churn risks. Lead targeted action plans to reengage customers, deepen feature adoption, and broaden usage across teams. Retention & commercial management Own customer retention and the renewal process from planning through signature, with accountability for gross revenue retention (GRR) and net revenue retention (NRR) targets. Build compelling renewal business cases that connect product usage and research outcomes to customer priorities. Identify expansion opportunities grounded in demonstrated value and customer needs, partnering with Sales to advance them. Prepare and manage renewal proposals and order forms, coordinating with Legal, Security, Finance, and Sales to navigate contract and procuremen
About us: Behind every innovative new medical device, new healthcare policy, and research into new treatments, there?s a literature review. At DistillerSR Inc., we?re changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world?s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work. Scope of the Role: The Customer Success Manager drives customer engagement and retention. CSMs advise and guide our customers as they map their business needs to the capabilities of DistillerSR, with the goal of ensuring customers adopt the DistillerSR platform deeply and derive the best value from their DistillerSR subscriptions and services. CSMs collaborate cross-functionally with other DistillerSR departments to identify opportunities and risk, and to develop recommendations and solutions. Duties & Responsibilities: Relationships & Engagement Build and maintain strong relationships with customers to drive long-term customer success and value. Engage with customers regularly, promoting and measuring customers? engagement with the platform as a lever to account retention. Conduct regular ROI meetings with customers to assess value delivered and identify areas for improvement. Align actions and decisions with DistillerSR?s core organizational values to foster a culture of customer excellence. Consultation Promote customer satisfaction through application of product knowledge and technical expertise. Recommend best-practice uses of DistillerSR based on understanding of the customer?s business, use cases, success criteria for getting value, and data. Collect key business and user insights, developing strategic plans and a long-term vision for customer accounts. Participate in client requirements-gathering workshops, documenting feedback. Advocate with DSR internal stakeholders for customer needs in product evolution. Adoption, Retention, and Expansion Facilitate the onboarding of new customers, supporting customer change management initiatives to adopt DistillerSR. Monitor customer usage data and act upon it to resolve product use inefficiencies. Identify opportunities to increase product usage. Proactively identify at-risk customers. Develop and implement retention plans, maintaining internal visibility through regular updates. Supplement the first line of support when necessary, helping customers resolve issues. Identify customer expansion opportunities for action by the broader account team, specifically including the Account Executive. Support Sales activities such as conducting product demonstrations, participating in client discussions, and RFP processes. Continuous Improvement Participate in continuous improvement initiatives as required and assist with drafting service-related policies, procedures, and work instructions. Key Contacts Frequent interaction with assigned customers and target clients, including leadership and individual contributors, with both business and technical roles. Collaborates closely with all members of Customer Success, Sales, Global Support, Professional Services, Marketing, and P
Req Id: 432430Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell. Launch your career at Bell and join the best-in-class Internship/Graduate Program. You'll be empowered to shape your future and inspired to bring your best ideas to work. Throughout the program, you'll have the chance to connect with mentors and senior leaders who will support your professional and personal growth journey. You'll develop real-world skills and join other interns and grads attending exclusive events and networking opportunities. At Bell, innovation drives us. With advanced tech, AI tools, and a collaborative culture, you'll shape the future and grow your career. Join us!Why join us?The Networks Rotational Program at Bell offers a unique launchpad to shape the future of Canada's most advanced technologies while fast-tracking your leadership career. By joining, you will deliver on high-impact, transformational projects, learn directly from supportive executive mentors, and expand your professional network through industry experts and a thriving peer-and-alumni community - all while gaining the hands-on technical and strategic experience needed to excel in your career. What you'll do Through this accelerated and immersive 36-month experience, you will rotate through different areas within the Networks organization, collaborating with cross-functional teams, using cutting-edge tools, and working with vast amounts of data, you will deliver actionable insights, manage critical network assets, and drive end-to-end solutions that impact key business decisions across Bell. Our Networks program features key rotations in: Core Technical Network Operations Leadership and Strategy Education & Eligibility Completed or completing a Bachelor's or Master's degree (January 2025 - May 2027) in Engineering, Computer Science, Analytics, Business Technology, Math, Statistics, or a related field. Under three years of full-time professional experience (excluding internships and part-time work). A proven track record of taking initiative and leading others through student societies, case competitions, volunteer work, or academic projects. A valid driver's license (or equivalent) may be needed for specific field-based or operational roles. Core Capabilities & Technical Skills Advanced proficiency in MS Office Suite (specifically MS Excel for data analysis and reporting). Strong analytical and problem-solving abilities, with a talent for synthesizing data and identifying trends. Familiarity with project and program management methodologies, frameworks, and tools (e.g., Agile, PMP, Scrum, Kanban, Jira). Technologically savvy, with a strong interest in staying up to date with emerging IT, cloud, and digital transformation technologies (e.g., RPA, AI tools). Specialized Focus Skills (Depending on Rotational Placement) For Core Engineering Rotations: Knowledge of network architecture (wireless, wireline, TV), routing protocols, broadcast, data center and/or cloud technologies (containers); familiarity with construction drawings, structural analysis, building materials, and quality standards; proficiency in Teldig and Cognibox (for Access Network Engineering). For Operations & Strategy Rotations: Solid understanding of core principles for working with large, complex datasets; introductory experience?or a strong desire to learn?data tools and programming languages such