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Stage Chef.fe de projet migration applicative en santé
Full TimeOn-siteMid€1,000 - €1,000 / Year
rtableaucustomer successr

Dans le cadre de la migration de notre application desktop, nous recherchons un.e stagiaire pour piloter le suivi de l'adoption et accompagner nos clients tout au long de leur transition vers la nouvelle solution. L'objectif sera de permettre au plus grand nombre de clients de migrer dans les meilleures conditions avant le transfert progressif du suivi à notre équipe Support, à l'issue du stage. Ce stage combine gestion de projet, communication client, accompagnement au changement, analyse de données et compréhension des environnements informatiques hospitaliers. Tes missions Piloter la communication autour de la migration Tu construiras et déploieras un plan de communication adapté aux différentes étapes de la migration : Identification des clients à contacter et segmentation des populations ; Préparation des messages de premier contact ; Organisation des relances et suivi des réponses ; Adaptation des communications selon le niveau d'avancement des clients ; Gestion des objections, questions et éventuels points de blocage ; Formalisation des bonnes pratiques et des argumentaires. Prioriser les migrations Tu contribueras à définir une stratégie de priorisation des clients en fonction de différents critères : Taille et typologie des établissements ; Niveau de maturité ou de préparation technique ; Contraintes liées à l'environnement informatique ; Niveau d'engagement et de réponse des interlocuteurs ; Risques identifiés et complexité de l'accompagnement nécessaire. L'objectif sera de concentrer les efforts sur les clients présentant le meilleur potentiel de progression ou nécessitant un accompagnement spécifique. Mettre en place un tableau de suivi et des outils de reporting Tu concevras et maintiendras un tableau de bord permettant de suivre l'avancement global de la migration, notamment : Nombre de clients contactés ; Taux de réponse et de relance ; Clients migrés, en cours de migration ou non encore engagés ; Principales raisons de blocage ; Actions réalisées et prochaines étapes ; Indicateurs d'adoption et d'utilisation. Tu t'appuieras notamment sur Mixpanel et sur les outils internes disponibles afin de fiabiliser le suivi et de produire des reportings réguliers à destination des équipes concernées. Accompagner les clients Selon les besoins identifiés, tu pourras également participer directement à l'accompagnement des clients : Réponse aux questions liées à la migration ; Coordination avec les équipes techniques et Support ; Aide à la préparation des étapes de migration ; Suivi des situations nécessitant un accompagnement personnalisé ; Remontée des irritants et des besoins récurrents ; Contribution à l'amélioration continue du parcours de migration. Préparer le transfert à l'équipe Support Une partie importante du stage consistera à préparer la reprise du suivi par l'équipe Support : Documentation du processus de migration ; Centralisation de l'historique et du statut de chaque client ; Formalisation des procédures et réponses types ; Identification des cas particuliers et des risques résiduels ; Transmission des outils, méthodes et indicateurs de pilotage. Profil recherché Tu es étudiant.e en école d'ingénieur ou en formation supérieure spécialisée en informatique, systèmes et réseaux, gestion de projet ou domaine équivalent. Tu disposes idéalement de connaissances en : Administration système et réseau ; Environnements informatiques d'entreprise ; Analyse et suivi de données ; Gestion de projet ou conduite du changement ; Outils de reporting et d'analyse produit, notamment Mixpanel. Une première compréhension des systèmes d'information hospitaliers serait un véritable plus. Nous recherchons surtout une personne : Structurée et organisée ; À l'aise dans les échanges avec des interlocuteurs variés ; Capable de gérer plusieurs sujets en parallèle ; Curieuse et autonome ; Dotée d'un bon esprit d'analyse ; À l'aise pour formaliser, synthétiser et suivre des plans d'action ; Orientée résultats et satisfaction client. Ce que tu apprendras Ce stage te permettra de développer une expérience concrète sur : Le pilotage d'un projet de migration à grande échelle ; La communication et l'accompagnement de clients professionnels ; La conduite du changement dans un environnement exigeant ; L'analyse de données produit et l'utilisation de Mixpanel ; La construction d'indicateurs de suivi ; La coordination entre équipes Produit, Technique, Customer Success et Support ; Les enjeux liés aux systèmes d'information hospitaliers. Informations pratiques Type de contrat : stage de 6 mois ; Démarrage : dès que possible ; Localisation : Place de clichy, Paris 8e ; Équipe de rattachement : Customer Operations ; Niveau d'études : école d'ingénieur ou formation équivalente ; Encadrement : accompagnement par les équipes en charge de la migration et aide de la R&D Compensation: €1K – €1.2K per month • €1K – €1.2K per month Find more English Speaking Jobs in France on Arbeitnow

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store manager - retail
RootsMississauga, Canada12 days ago
Full TimeOn-siteMidCA$60,000 - CA$65,000 / Year
excelcoachingsales

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork ? where every team member plays a role in shaping our brand?s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we?d love to have you on our journey!At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it?s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and customers need to have confidence that our managers and associates at all levels of the organization have the knowledge, skills and competencies to excel. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ?spread their roots?.Nature & Scope:Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for our customers and employees. Key to this role is leadership building, succession planning and coaching. The Store Manager is responsible for modeling and acting in accordance with Roots guiding principles and beliefs.Key Job Responsibilities: Achieve store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity. Provides ongoing selling skills coaching and development based on each staff member's individual strengths and weaknesses in order to achieve their personal sales goals. Establishes appropriate action plans to improve each individual's performance and productivity Ensures that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving customer issues or complaints in a timely and positive manner. Demonstrates the ability to lead by example in sales and customer service. Proactively seeks out qualified candidates for existing or potential positions ensuring the store structure meets the business needs.Qualifications and Experience Required: 3 + years related experience in a retail apparel environment Leadership skills: demonstrated through KPI results, retention & performance coaching principles Experience with visual planning and merchandising. Demonstrated sales achievements in a high volume store. Ability to manage resources to ensure that established service levels are achieved at all times. Ability to manage multiple situations simultaneously while staying composed. Must possess excellent communication (both oral and written), leadership and interpersonal skills. Organization, planning and strong problem solving skills. Ability to plan and prioritize workload. Strong team-building skills with the ability to coach and mentor others.At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent

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department store manager
PetSmartSudbury, Canada12 days ago
Full TimeOn-siteMidCA$45,240 - CA$66,040 / Year
compliancecompliancecoachingsalesrecruitingonboarding+1

htmlPetSmart does Anything for ? JOIN OUR TEAM!Retail Operations ManagerAbout Life at PetSmartOur associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.Benefits that benefit youTake care of yourself and your family members?whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings: Paid Weekly Health & Wellness Benefits* Group Registered Retirement Plan (RRSP) with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunitiesJob summaryPetSmart?s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company?s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes, and maintaining a safe and organized environment.Essential responsibilitiesJob responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, and coaching. Facilitates the associate experience and supports associate development, including ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability. Address and administer associate complaints and grievances. Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs. Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy. Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.). Validates completion of assigned operational messages and engagement video compliance. Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations. Recognizes and celebrates associates driving overall associate engagement. Overall Store Experience: Accountable for and provides oversight for the healthcare of store-owned pets, including pet care maintenance, receiving new store-owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets. Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations, and planner/planogram sets in a timely and organized manner. Evaluates operations and seeks opportunities to continuously improve experiences and services. Maintains vendor relationships, backroom standards, and communication boards. Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs. Identifies and reacts to sales trends through analysis and merchandising activities. Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise. Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics. Ensures a safe environment for our associates, pets, and pet parents. Responsible for taking i

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housekeeping supervisor
Full TimeOn-siteMidCA$41,184 - CA$41,184 / Year
dentalmental healthschedulingexcelinsurance

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada?s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.JOB REQUIREMENTS: Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling. Superior time management and organizational skills Strong interpersonal skills with an emphasis on leadership ability Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team Knowledge of computers including MS Word, Excel and Internet Knowledge of health and safety standards Minimum 3 years housekeeping experience Knowledge of laundry operationsDUTIES: In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service Conduct guest room and public area inspections When required, in the absence of adequate staffing levels, you will be required to clean rooms Scheduling for Room Attendants, Public Area cleaners and Laundry staff in the absence of the HM and HS Perform closing Supervisory duties in the absence of the HM and HS Maintain proper lost and found procedures. Ensure Sandman Hotels, Inns & Suites policies and procedures are followedAPPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations.We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.BENEFITS Rewards, Recognition, Team Events & Milestone Awards Team Member and Friends & Family Hotel Discounts Restaurant Dining Discounts- Moxies, CHOP, Denny?s and more! Discounts at Grouse Mountain & Revelstoke Mountain Resort Career Development, Training & Internal Promotion Opportunities Employee & Family Assistance Program (Mental Health, Legal & Financial Support) Employee Referral Bonus Program RRSP Matching Program Extended Health, Dental, Vision & Life Insurance Complimentary Hotel Stays Tuition Credit Program Supportive, Inclusive Workplace CultureSUMMATION:Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to

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line cook
Buster's Bar & GrillKanata, Canada12 days ago
Full TimeOn-siteMidCA$39,520 - CA$43,680 / Year

Overview We are seeking a dedicated and passionate Line Cook to join our culinary team. The ideal candidate will have a strong background in food preparation and cooking, with experience in a fast-paced restaurant environment. As a Line Cook, you will play a crucial role in delivering high-quality meals to our guests while maintaining the highest standards of food safety and hygiene. Responsibilities Prepare and cook menu items according to established recipes and standards Ensure all food is prepared in a timely manner to meet service demands Maintain cleanliness and organization of the kitchen and workstations Follow proper food handling procedures to ensure safety and quality Assist with meal preparation, including chopping, slicing, and marinating ingredients Collaborate with kitchen staff to ensure efficient service during peak hours Monitor inventory levels of ingredients and communicate needs to management Adhere to all health and safety regulations within the kitchen environment Requirements Proven experience as a Line Cook or in a similar role within the food industry Strong knowledge of cooking techniques, food preparation, and food safety standards Ability to work efficiently in a fast-paced environment while maintaining attention to detail Excellent teamwork skills with the ability to communicate effectively with kitchen staff Familiarity with various kitchen equipment and utensils A passion for cooking and serving high-quality meals to guests Flexibility to work various shifts, including evenings, weekends, and holidays Food handlers required Join our team and contribute your culinary skills in an exciting restaurant atmosphere where creativity meets quality! Job Type: Part-time Pay: $19.00-$21.00 per hour Benefits: Discounted or free food Flexible schedule On-site parking Store discount Licence/Certification: * Food Handler Certification (preferred) Work Location: In person

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manager, corporate sales
Full TimeOn-siteMidCA$106,329 - CA$132,911 / Year
clinicalclinical trialsproject managementpmpresearchclinical research

Union: Non-UnionNumber of vacancies: 1New or Replacement Position: New Site: Toronto General Hospital Department: Clinical Trials and Translation Unit (CTTU), Peter Munk Cardiac Centre (PMCC)Reports to: Clinical Research ManagerSalary Range: $106,329 - $132,911 annually Hours: 37.5 hours per weekShifts: DayStatus: Permanent Full-time Closing Date: November 10, 2026Position SummaryThe PROJECT MANAGER (PM) is a key position in the Clinical Trials and Translation Unit (CTTU) within the Peter Munk Cardiac Centre (PMCC). CTTU provides centralized and standardized clinical trials operational support to the world-leading investigators at the PMCC. CTTU provided start to end support for everything to operationalize a successful clinical trial. TeamCTTU is growing and is looking to welcome a forward thinking and enthusiastic professional to join our team and be a part of many innovative initiatives and clinical trials at local, national and international stage. Interested applicant must be willing to work on-site full time. The PM will report to the Clinical Research Manager of the CTTU.Duties The principal duties and responsibilities of the PROJECT MANAGER include, but not limited to, the following:Plans and develops all aspects of assigned projectsCollaborates with project leader to determine timelines and project scheduleDrafts policy and procedures changes required for implementation of the assigned projectDevelops and projects resource requirements (i.e., capital, operating and staff requirements)Analyzes information system requirements; develops new and modified systemsLead development and management of engagement and communication with internal and external partnersGuides all aspects of a project (e.g., quality, risk, communication, staffing, etc.)Monitors the budget and expenditure of projects to ensure costs do not exceed established budgetPerforms administrative responsibilitiesParticipates in the strategic planning processSchedules and participates in meetings, including preparing meeting minutes and action items for follow-upPrepares and Provides status reports, as requiredLiaises with appropriate partiesActs as a resource to other requiring knowledge and expertiseProject scope includes clinical trials, knowledge translation events , AI projects, etc as assigned by research unit managerQualificationsAt Minimum completion of bachelor's degree, requiredMasters preferredMinimum Five (5) years project management experience, requiredExperience in healthcare preferredProven and demonstrable experience leading clinical trial projects of substantially different characteristics requiredHaving experience managing national and international regulated clinical trials is preferredExperience using AI (Artificial Intelligence) tools will be an assetExperience leading an AI driven project will be an assetProject planning, management and implementation experience requiredProject Management Professional (PMP) certification or equivalent requiredExperience in coordinating Knowledge Translation (KT) events is an assetKnowledge and experience of clinical research operations and regulations is preferredDemonstrable proficiency in the use of technological tools including AI Excellent verbal and written communication skills with the ability to communicate information/ideas so others will understandExcellent organizational and time management skillsExcellent interpersonal skills with the ability to interact with all levels of personnelEffective listening skillsDemonstrated commitment to high-quality workAbility to use a team approach in solving problemsAdditional InformationWhy join UHN?In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.Competitive offer

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Principal Information Security & Data Protection Officer
Full TimeOn-sitePrincipal£92,000 - £92,000 / Year
gorestpenetration testingmental healthremediationrisk management+4

Location: UK Based, Remote-first (with monthly travel to London) At Unmind, we're here to create better mental health. We believe mental health should be a source of strength, not struggle – for people, teams, and entire organisations. We combine science, technology, and human care to help companies like Uber, Disney, Major League Baseball, and the NHS improve mental health and drive performance. Now we're looking for more brilliant people to help us do it. 🚀 Our Values We're building a company where ambition and empathy go hand in hand. Outpace the rest – Move fast. Deliver excellence. Stronger together – We go further, faster, together. Client first – We win, when our clients win. 🌈 Inclusion & Belonging We're building a place where everyone feels seen, heard, and supported – and where difference is celebrated. If you need adjustments during the process, tell us when you apply or email Learn more about how we hire and our commitment to equity in our Candidate FAQ → 🎯 The Role — Principal Information Security & Data Protection Officer Working closely with Commercial, Engineering, Product and Legal to lead Unmind's Information Security and Data Protection programmes and act as Unmind's designated Data Protection Officer (DPO). We process health information at scale, so trust is central to what we offer. We're looking for a hands-on, senior individual contributor who can own both disciplines end to end and give the business clear, practical advice. This role sets security and privacy requirements, advises and assures. Overall responsibility for; Information Security the management of Information Security within the business; maintaining ISO 27001:2022 and Cyber Essentials certification, chairing the ISMS Board and running the ISMS day to day – policies, risk management, controls, evidence and internal audits; liaising with Engineering, Product and Data & AI on information security threats and vulnerabilities and recommending mitigations; Information Security incident management and remediation; managing the Application and Infrastructure penetration testing and vulnerability management process, tracking findings to closure; leading AI governance operations, including the AI policy and register, AI use-case risk reviews and readiness for ISO 42001; managing the Information Security pre-sales, RFP and contractual process, and keeping trust materials in Conveyor current; managing the business's security education and awareness training programme; reporting information security compliance and risk to ELT and the Board. Data Protection Officer performing the statutory duties of the DPO under UK and EU GDPR, including acting as the contact point for the ICO and other data protection authorities; maintaining Unmind's privacy framework, including privacy notices and retention; advising on privacy for new products, suppliers and AI use cases, including coordinating DPIAs; managing data subject rights requests and personal data breach assessments; leading privacy review of DPAs and client assurance with Legal and Commercial, and reporting data protection risk to ELT and the Board. 🌟 About You We know great people come from all sorts of backgrounds, and we want to make sure we're focusing on what really matters. We welcome applications from people with different experiences and perspectives, while recognising that certain qualifications are essential for this role. You'll find these outlined below. ESSENTIAL: Experience of implementing and maintaining ISO 27001 certification within a global technology business; Expert practical knowledge of UK and EU GDPR, including DPIAs, rights requests, personal data breaches, and international transfers; Experience acting as, or working closely alongside, a Data Protection Officer; Confident client-facing presence, able to explain Unmind's data security and privacy approach clearly to prospective and existing clients; Experience advising engineering and product teams on mitigation solutions for application and infrastructure security risks; Sound understanding of AI-related security and privacy risks; Ability to give clear, independent advice and challenge to senior leaders; Commitment and attention to detail; Able to manage multiple competing requests across the business, prioritising by risk and deadline; Excellent verbal and written communication skills; Credible and behaves with the highest levels of integrity. DESIRED: Experience with health or other special category data, or digital wellbeing products; Experience in a high growth business environment; Familiarity with ISO 27701 and ISO 42001; A recognised security or privacy certification (such as CISSP, CISM, CIPP/E or CIPM), or equivalent practical experience. Tip for candidates: If you're unsure whether to apply – do. We know great people don't always tick every box. 💚 Life at Unmind We believe wellbeing and performance go hand-in-hand – and we build our environment to support both. A few highlights: ✅ Private medical for you & your family ✅ Equity in Unmind ✅ Generous gender-neutral parental leave ✅ 25 days holiday + birthday + celebration days ✅ Revive & Thrive Days – company-wide Friday off monthly ✅ Flexible working + early Friday summers ✅ Remote-first within the UK, with monthly in-person meet-ups and access to a London co-working space ✅ Annual learning budget + learning leave ✅ Free weekly therapy or coaching sessions ✅ Wellbeing support via WellHub & Bippit See all benefits on our Careers Page → Compensation: £92K – £115K • Offers Equity • £92K – £115K • Offers Equity Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Head of Operations
1St%20FormationsCovent Garden - Hybrid, Germany (Hybrid)13 days ago
Full TimeHybridDirector£90,000 - £110,000 / Year
accountingrisk managementpayrollcompliancecompliancesales

HEAD OF OPERATIONS JOB DESCRIPTION About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn't be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled - freeing founders to focus on building and scaling. We're a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You'll be joining a business with strong momentum, clear direction, and real opportunity for progression. ● £18m annual revenue, including £9m ARR ● Over 1 million companies formed ● Certified B Corp and Carbon Neutral Business ● Forecast to grow 5x–10x over the next three years The Role We are seeking a commercially minded Head of Operations to drive day-to-day operational performance and execution excellence across 1st Formations and its associated business lines. The Head of Operations is responsible for driving operational performance, alignment, and execution across 1st Formations' customer-facing operations and associated service lines. This role provides operational leadership across customer sales, retention, customer service, mail, company secretarial (Co Sec), and the serviced offices/business centre, ensuring the company's vision is translated into scalable, efficient, and commercially successful outcomes. The Head of Operations will lead the integration and optimisation of these service lines and functions, ensuring consistent performance, operational resilience, and the delivery of the company's commercial objectives. Working in close partnership with the CEO, the Head of Operations will play a key role in translating strategic priorities into practical plans, ensuring disciplined execution, sustainable growth, and measurable performance across every function it owns. This is a hands-on leadership role; the Head of Operations sets the strategic direction for their functions but remains close to the day-to-day detail, working alongside function managers and front-line teams to ensure execution matches ambition. This is an office-based role, five days a week, at our head office in Covent Garden, London. Key Responsibilities · Own the operating strategy and day-to-day performance across customer sales, retention, customer service, mail, Co Sec, and the serviced offices/business centre; translating commercial objectives into functional plans while staying hands-on in execution. · Set and manage the operating cadence for each function; targets, workflows, and standards, ensuring consistent delivery across all customer-facing teams. · Build and own the reporting and KPI framework across these functions, giving leadership real-time visibility into performance, risk, and opportunity. · Drive cross-functional collaboration, resolving operational bottlenecks to ensure smooth customer journeys and efficient ways of working. · Partner with the CEO to evaluate growth opportunities; new service lines and market opportunities, assessing operational readiness to scale ahead of commitment. · Develop and coach function managers and senior leaders, strengthening leadership capability and organisational effectiveness, and ensuring each function operates with clear ownership, commercial discipline, and measurable performance outcomes. · Work with Product to lead operational improvement and transformation initiatives; systems, automation, process redesign, and technology enablement to enhance scalability, efficiency, and competitive advantage. This includes operational ownership of the migration of customers and functions onto the new platform. · Ensure operational resilience, enterprise risk management, and regulatory compliance across all regulated activities, maintaining robust governance and controls across the Group. · Develop a high-performance culture grounded in accountability, collaboration, continuous improvement, and customer-centricity. · Help ensure operational resilience and regulatory adherence across regulated activities within the Group. Key Performance Indicators (KPIs) Team Performance & Productivity · Output/productivity per FTE across owned functions · Employee engagement score and trend · Team retention and voluntary attrition · Function manager bench strength and internal promotion rate Customer Experience & Service Delivery · CSAT and NPS trends · Complaint resolution time and effectiveness · SLA adherence across owned functions · Retention/churn rate linked to operational performance · Facility occupancy and service standards · Statutory filing accuracy and on-time completion rate Operational Efficiency & Financial Performance · Cost-to-serve across owned functions · Revenue per employee within customer operations · Process efficiency improvements (automation, cycle time, error rates) · Scalability of operations relative to headcount growth What we are looking for · A commercially astute operator with experience running operations across multi-disciplinary or multi-entity service businesses; ideally within a scaling SME environment of a similar size to ours (circa 150 staff, £18m revenue) and with experience in a subscription, membership or B2B Services model · Experience coordinating diverse business units or functions while maintaining performance accountability. · Strong operational and organisational capability, with the credibility to work closely with senior leadership. · Understanding of regulated, professional services, or compliance-led environments. · A data-led leader who translates plans into measurable execution and consistent delivery. · A collaborative leader who builds alignment across diverse teams and raises operational standards. · A change-oriented operator who strengthens processes while supporting growth and innovation. What We Offer · £90k–110k and comprehensive benefits package · Real opportunities for progression as the business scales · The chance to influence both customer experience and product development · A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know. Compensation: £90K – £110K • £90K – £110K Find Jobs in United Kingdom on Arbeitnow

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restoration technician
First Onsite - CAMississauga, Canada12 days ago
Full TimeOn-siteMidCA$41,600 - CA$47,840 / Year
dentalremediation

If you're ready to roll up your sleeves with us and make a real difference in peoples lives and homes, this could be the role for you.You'll learn (yes, we will train you!) the essentials of water and fire restoration, gain hands-on experience with industry tools, and work alongside experienced teammates who will help you build your restoration and water damage skills every day. This is an opportunity to grow, make an impact, and take pride in seeing the results of your work firsthand.A DAY IN THE LIFE OF A RESTORATION TECHNICIANAs a Restoration Technician, you start each day ready to make an impact. You'll set up drying and restoration equipment, remove damaged materials, and prepare work areas for the next stage of repair. You'll assist with water extraction, demolition, and cleanup while learning to follow industry standards and safety protocols. Working side by side with experienced technicians, you'll see how teamwork and attention to detail turn damaged spaces into safe, restored environments. Your initiative and reliability keep every project moving smoothly and every client feeling supported.Qualifications6 months of experience in restoration, construction, or a related field (cleaning or emergency services experience an asset)Strong work ethic and willingness to learn new techniques and equipmentProficient in using mobile/smart devices Basic computer skills Effective communication skills Valid FULL G driver's license and clear driver's abstract depending Fit test and other safety certifications???Water Remediation Technician (WRT) certification an asset?Forklift certification is an asset?Includes participation in a rotating on-call scheduleAbility to complete work activities that may involve material handling, lifting, climbing, and the use of personal protective equipment including respirators, safety footwear, and other required gearWho We AreAt First Onsite, the work we do every day makes a real impact. We help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. Let's Rebuild TogetherYour next opportunity starts here. Apply today using our quick, three-minute, mobile-friendly application. Join First Onsite. Make a difference. Build your future.By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process. Your personal information may be shared internally with relevant personnel involved in the hiring process. First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA)?and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. Job Posted by ApplicantPro

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pediatrician
Vitalité Health NetworkEdmundston, Canada12 days ago
Full TimeOn-siteMidCA$126,465 - CA$607,184 / Year
clinicalpediatricscompliancecompliance

BARGAINING UNIT: PhysicianJOB TYPE: Permanent full-timeNOTE: Applicants must attach a resume to their application. JOB SUMMARY:The Edmundston Regional Hospital, New Brunswick, is seeking full-time pediatricians. Successful candidates will perform their duties, including the diagnosis, care and treatment of medical disorders within their specialty, with considerable clinical independence.?The pediatrician exercises independent medical judgment in performing their duties, delivers services to inpatients and outpatients, and acts as a consultant to other physicians.?The pediatrician will be responsible for delivering pediatric care to patients in Zones 5 and 6, with the support of affiliated tertiary centres.This position involves professional medical work performed by a certified specialist (a physician with a specialty certification recognized by the College of Physicians and Surgeons of New Brunswick). Functions relating to the diagnosis, care and treatment of medical problems within the scope of the pediatrician's specialty are performed with a high degree of autonomy, but findings and observations may be subject to supervision and evaluation by the Department (program) Head / Program Director in which the physician works. Work may also be reviewed by Local and Regional Chiefs of Staff and the Medical Director for the zone. The physician works in accordance with the By-Laws of Vitalité Health Network. REQUIREMENTS: Degree from a recognized medical school and residency granting a licence in pediatrics;Certification from the Royal College of Physicians and Surgeons of Canada (FRCPC) or equivalent; Eligible for licensure with the College of Physicians and Surgeons of New Brunswick;Ability to work independently and as part of a team;Physical ability to perform the assigned work;Good work history (performance and attendance); Adherence to professional ethics principles, the Network's management philosophy, and organizational values;Compliance with the rules of confidentiality set by Vitalité Health Network.Knowledge of French, spoken and written, is an asset.NOTES:The remuneration is based on a salary model with benefits.Moving expenses allowance.Possibility of a recruitment incentive depending on eligibility, as determined by the Department of Health (return of service required).This job is also posted on NBhealthjobs.For more information about Vitalite Health Network, please visit the Network's website.For more information about the community, please visit the City of Bathurst's website.The above requirements may be verified through oral, written or practical tests during the selection process.Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.The employer reserves the right to shorten or extend temporary assignments for operational reasons.We thank all applicants. However, only those selected will be contacted.

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artificial intelligence (AI) analyst
Full TimeOn-siteMidCA$128,502 - CA$128,502 / Year
forecastingforecastinggis

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request. As the Infrastructure Planning & Intelligence Analyst, you will work closely with Operations, Asset Management, Finance, GIS and technology partners, you will develop forecasting models, prioritization frameworks, performance measures, dashboards and business cases that support strategic and operational decision-making. This position integrates validated asset, condition, operational, financial, geographic, risk and service information to identify emerging needs, evaluate alternatives and produce evidence-based recommendations for leadership and operational partners. Success in this role requires strong analytical thinking, business acumen, communication skills and the ability to translate data into meaningful recommendations for both technical and non-technical audiences. Primary duties include:Develop lifecycle forecasts, condition profiles, risk assessments, replacement scenarios and prioritization methodologies for infrastructure asset groups.Integrate asset inventory, condition, inspection, maintenance, failure, service, geographic and cost information to identify trends, emerging risks, information gaps and investment requirements.Analyze and compare intervention strategies, timing options and funding scenarios, considering impacts on safety, service delivery, cost, risk, deliverability and sustainability.Prepare analytical inputs for multi-year capital plans, renewal programs, asset management plans and infrastructure optimization initiatives.Translate broad business questions into clearly defined analytical assignments with identified decision owners, scope, assumptions, constraints and approval requirements.Conduct business studies, service-level reviews, options analyses and business case development for operational and capital initiatives.Develop meaningful performance measures, data definitions, validation processes and reporting standards.Reconcile and interpret information from approved asset, operational, geographic, financial, inspection and service-request systems.Identify planning, reporting and analytical processes that may benefit from approved automation, business intelligence solutions or AI-assisted tools.Translate business requirements into documented specifications related to data, validation, privacy, security, accessibility, records management and human oversight.Develop, test and maintain analytical workflows, reporting models, reusable templates, prompts, validation routines and quality controls. Qualifications A degree in Business Analytics, Business Administration, Commerce, Economics, Planning, Asset Management, Geographic Information Systems (GIS), Data Analytics, Public Administration, Engineering Technology, Information Systems, or a related discipline.At least 5 years of progressively responsible related experience in infrastructure planning, business analysis, asset management, performance measurement, data analytics or a related field.Experience supporting asset management, lifecycle planning or infrastructure investment planning programs.Experience develop

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engineering superintendent
Globe 24-7Matachewan, Canada12 days ago
Full TimeOn-siteMidFrom CA$160,000 / Year
drillingschedulingexcelcompliancecompliance

The Company Globe 24-7 is partnering with a Canadian mining organization, to hire an experienced Engineering Superintendent to support on of their underground operations in northern Ontario. Please note this is a drive-in operation and the role is offered with a 4-days-on / 3-days-off rotation. Position Overview As an Engineering Superintendent, you will lead engineering activities that support safe, efficient, and reliable operations. You will oversee engineering programs, optimize technical processes, and provide guidance on areas including engineering design, ventilation, water management, infrastructure, material movement, and drilling and blasting. Working closely with technical and operational teams, you will drive continuous improvement, deliver practical solutions, and support operational performance while maintaining high safety standards. The Responsibilities Responsibilities include, but are not limited to: Lead and mentor the engineering team to improve technical capability, collaboration, and overall performance. Develop and implement engineering plans and technical strategies that support operational objectives and continuous improvement. Work closely with operations and other technical teams to coordinate priorities, schedules, and project delivery. Identify opportunities to improve processes, optimize performance, manage costs, and deliver practical engineering solutions. Support employee development, oversee budgets and reporting, and ensure compliance with safety, quality, and regulatory standards. Qualifications Minimum 7 years of engineering experience in a complex industrial or mining environment, including leadership or supervisory responsibilities. Demonstrated experience developing engineering plans, improving operational performance, and delivering technical projects. Bachelor's degree in Engineering or a related discipline. Professional engineering designation is considered an asset. Strong leadership, communication, analytical, and problem-solving abilities with the ability to influence cross-functional teams. Proficiency with engineering, planning, scheduling, and data analysis software, including advanced Microsoft Excel skills. Committed to continuous improvement, innovation, and maintaining safe, efficient, and high-performing operations. The Rewards The position offers a competitive remuneration package comprised of a base salary, short and long term incentives, benefits package, vacation allotment, and additional perks. Contact Us Please apply directly by submitting your resume, preferably as a Microsoft Word document.

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