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Overview: As an audio/video interpreter for Toisan and Mandarin or Cantonese in LSA's network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters! Responsibilities: · Provide effective audio and video interpreting through a web based platform · Answer inbound calls in a timely manner · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices Qualifications/Experience: · Full fluency in both English and Toisan and Mandarin or Cantonese · Technology proficient (web-based platforms, email, Microsoft Word) · An interpreting space that is quiet, secure, and free from outside noises · 1+ years of professional interpreting experience preferred · Industry specific certifications/trainings preferred (CMI, CCHI, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Compensation Additional Information

About this Role As a GTM Strategist, you own the pre-sale story for Category Partnerships and turn Fandom 's capabilities into clear, compelling category-specific decks that help sellers open doors and create opportunities. Fandom's Category Partnerships business supports advertisers across CPG, QSR, Financial Services, Retail, Technology, Telecommunications and Automotive. You'll translate Fandom's audience, insights, products and capabilities into clear, compelling category narratives and polished sales decks that show brands why Fandom matters to their business. This role supports sales and sits at the intersection of strategy, storytelling and sales enablement—identifying the strongest story for each category and giving our Revenue teams the materials they need to proactively create opportunities. You Will... Own Category Partnership Storytelling Develop and maintain pre-sale decks, narratives and sales materials for priority advertiser categories including CPG, QSR, Financial Services, Automotive, Retail, Telco and Technology. Translate Fandom's fan intelligence, audience insights and capabilities into simple, persuasive stories tied to category and advertiser objectives. Customize core Category Partnership narratives for priority accounts and opportunities. Ensure every deck has a clear strategic story, strong narrative flow and polished presentation. Keep Category Partnership materials current as Fandom's insights, products and marketplace positioning evolve. Develop Proactive Category Narratives Understand the key business challenges, consumer behaviors and marketing priorities within each category. Identify the fan behaviors, cultural moments and audience opportunities most relevant to each vertical (i.e. fan holidays, seasonal moments, major releases) Develop proactive stories that give sellers a reason to approach clients before a brief or RFP arrives. Connect Fandom's capabilities into cohesive recommendations rather than presenting individual products in isolation. Identify opportunities to create repeatable category narratives and sales materials that can scale across multiple accounts. Partner With Revenue Work closely with Category Partnership sellers to understand account priorities and translate them into compelling pre-sale stories. Support priority client meetings, proactive outreach and category-specific pitches with strategic narratives and presentation materials. Incorporate seller and client feedback to continuously strengthen Category Partnership positioning and collateral. Partner across Insights, Product Marketing, Creative and other teams to bring the strongest Fandom story into each category narrative. What Success Looks Like Revenue teams have clear, differentiated and compelling stories for every priority category. Sellers can confidently explain why Fandom matters to a CPG, QSR, Financial Services, Retail, Tech, Telco or Automotive marketer—and translate that story into a reason for a client conversation. Ultimately, this role helps shift Category Partnerships from responding to briefs to proactively creating opportunities, using strong strategy and storytelling to drive client interest, pipeline and revenue. You Have... Experience servicing media sales teams at a publisher 5+ years of experience in pre-sale advertising solutions, deck-building, storytelling, sales enablement Deep understanding of one or more key advertiser categories including CPG, QSR, Retail, Financial Services, Tech, Telco, or Auto. Experience building scalable commercial solutions and translating custom concepts into repeatable offerings. Excellent communication, storytelling, and enablement skills. Highly collaborative mindset with the ability to influence stakeholders across Revenue, Product, Marketing, Operations, and AI teams. Demonstrated capability using generative AI tools (e.g., Gemini, NotebookLM) to enhance productivity, paired with the ability to critically audit and verify outputs for accuracy, security, and context. Bonus Points… You understand the art of deck building and are comfortable designing/editing a deck beyond just storytelling You leverage AI technologies but you don't rely on them for deck design or copy Benefits & Perks Salary Range = $83k - $152k - ( Actual salary available will vary based on location and market factors.) Vibrant team culture Comprehensive Medical, Dental, Vision Training (unlimited Udemy + more) Flexible working hours and time off Equity & Retirement Programs including 401K match Paid Parental Leave International work environment with start-up culture About Fandom Fandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information follow @getfandom or visit: www.fandom.com . Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.

We're transforming the grocery industry At Instacart , we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Customer Experience (CX) team sits at the center of Instacart's support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions. We partner closely with cross-functional teams across Product, Engineering, and Operations to surface insights from the front line, reduce friction in the customer journey, and shape future roadmaps. We deliver empathetic, high-quality support through a blend of data-driven, operational excellence. By focusing on clear communication, critical thinking, and continuous improvement, we ensure that every customer interaction not only resolves the immediate issue but also consistently enhances the overall Instacart experience. About the Job This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including mid-day, and evening coverage, to ensure we provide seamless service throughout the day. Schedule flexibility—including availability for evenings, weekends, and holidays—is essential to meeting the diverse needs of our community. Handle live customer contacts (phone, chat, and/or email) for up to 100% of your scheduled time, consistently delivering clear, empathetic, and efficient support. Navigate and execute complex workflows using established tools, policies, and knowledge base content to resolve a wide range of order and account issues. Resolve edge cases by carefully following documented procedures, seeking guidance when needed, and escalating to the appropriate teams when issues fall outside standard paths. Conduct thorough investigations into customer issues—reviewing account history, order details, and prior interactions—to ensure accurate and fair outcomes. Create internal transfer tickets and document cases with clear, detailed notes so downstream teams have the context they need to resolve issues efficiently. Proactively identify patterns, pain points, and process gaps in day-to-day work, and provide concrete suggestions and recommendations to supervisors and pillar leadership. Act as a positive team player and informal leader by modeling best practices, sharing tips and insights with peers, and contributing to a supportive, inclusive team environment. Surface emerging issues and operational challenges (such as tooling bugs, policy ambiguities, or contact spikes) to leadership quickly and with clear examples, helping the team respond and adapt in real time. About You Minimum qualifications High school diploma or equivalent (some college or specialized training a plus) 1+ year in a customer-facing role (support, retail, hospitality, call center, etc.) with a track record of strong service Fluency in Spanish, both spoken and written Comfort handling live contacts for most of the day (phone, chat, and/or email) in a fast-paced, metrics-driven environment Exceptional written and verbal communication skills, including clear documentation of cases and transfers, attention to detail and ability to follow established workflows Problem-solving mindset with the ability to investigate issues, interpret account/order details, and make sound judgments within policy Emotional intelligence and resilience when dealing with upset or frustrated customers and complex situations Basic technical proficiency (navigating multiple systems, CRM tools, browser-based applications, and common productivity tools like Google Workspace) Schedule flexibility to support evenings, weekends, and holidays based on business needs Comfort working with AI-assisted tools and willingness to adopt new technologies that enhance customer support workflows and drive efficiency Preferred qualifications Experience in a contact center or multi-channel support environment (phone + chat + email) Prior exposure to complex, policy-heavy workflows (e.g., financial services, logistics, e‑commerce, or marketplaces) Familiarity with CRM and contact center tools (Salesforce, Genesys/Ujet, Zendesk, etc.) Demonstrated experience surfacing trends or issues to leadership and proposing improvements Proven ability to work collaboratively on a team, share best practices, and provide peer support or informal mentorship Work Schedule Full-time | 40 hours per week Operations run 7 days a week | 7:00 AM – 11:00 PM EST / 4:00 AM – 8:00 PM PST Shift assignments are based on business needs. Flexibility to work evenings, weekends, and holidays is required. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $20.67—$21.88 USD WA $19.71—$20.92 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $19.23—$20.19 USD All other states $17.31—$18.27 USD

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About the Role This isn't traditional customer support. You're a trusted advisor serving our high-net-worth members. We're committed to delivering premium, white-glove service with an uncompromising standard for quality. You'll operate as an autonomous problem-solver, handling complex fintech scenarios with precision and sophistication, including cross-functional troubleshooting, compliance coordination, and fraud detection. ✅ What You'll Do Handle complex customer issues across banking, credit, and payments via email, chat, and phone with precision and clarity: requiring thorough investigation across multiple internal systems before providing answers that meet our quality standards Guide VIP and high-revenue accounts through multi-step processes with excellence (document verification, account setup, feature troubleshooting) maintaining the highest standards of care and service quality Handle sensitive scenarios with discretion and expertise: frozen accounts, disputed transactions, application denials, and compliance-related communications—executing each with precision and professional judgment Coordinate with engineering, underwriting, risk, and compliance teams to resolve multi-stakeholder issues File detailed bug reports and test new features in staging environments Create and update documentation when you encounter process gaps Qualify high-value sales leads with rigor and route to appropriate account executives, ensuring every introduction meets our quality standards and reflects our commitment to excellence ⚡️ What Makes You a Great Fit Clear, professional communication: your written/spoken English is flawless. You can explain complex fintech concepts to a non-technical customer. You write concise Slack messages and detailed Linear tickets. High ownership: you don't wait for someone to tell you what to do. If you see a broken process, you fix it or document the gap. Investigative mindset: you dig into issues until you understand the root cause. You don't just relay information; you synthesize it. Technical fluency: You learn new software fast. You can navigate Zendesk, Salesforce, Linear, Slack, Notion, and Google Sheets without someone holding your hand. Exceptional judgment: you can read between the lines. You know when a customer is confused vs. trying to game the system. You escalate the right things at the right time. Emotional resilience: you stay calm when customers are frustrated, systems are down, or priorities shift mid-shift. Why This Role Is Worth It! You'll learn more in 6 months than most people learn in 3 years. Fintech moves fast, and you'll be at the center of product launches, compliance changes, and operational challenges. You'll work with a world-class team. Smart, driven, low-ego people who get stuff done. You'll have real influence. You're not just a ticket-taker. You'll shape how we support customers, build processes, and scale the team. You'll work remotely with autonomy. No micromanagement. You own your shift. What We're Looking For: Fluent English (written and spoken at a professional level—you'll be the voice of Flex) 2+ years in fintech or financial services customer support (ideally at a startup or high-growth company where you wore multiple hats) Availability to work nights and weekends (Local and/or US business hours) Experience with Zendesk, Salesforce, or similar CRM tools Strongly Preferred Experience with banking-as-a-service platforms (Unit, Synapse, Treasury Prime, etc.) Prior exposure to fraud detection, KYC/AML processes, or financial compliance You've worked in a role where you created documentation or improved processes You've supported B2B SaaS or fintech products (not consumer support) Compensation Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

At Submittable , we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs , welcomed 1.2 million applicants , and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role Submittable is hiring a Director, Legal to lead our legal function as we scale our SaaS business. You'll be a hands-on legal leader, responsible for day-to-day legal operations, the legal team, and the policies and processes that let Submittable grow with confidence. You'll manage the legal team and serve as a primary resource on privacy law, customer contract negotiation, and product and technology intellectual property matters, while also advising on the broader range of legal issues a growing SaaS company faces. This role reports to the CFO and works closely with teams across the organization and with the executive leadership team. What You'll Do Lead the day-to-day legal function, setting priorities and standards for how legal work gets done across the company. Build, manage, and mentor a legal team, including hiring, workload distribution, and professional development. Serve as a primary resource on data privacy and security law (e.g., GDPR, CCPA/CPRA, and other U.S. and international privacy regimes), including policy development and incident response. Negotiate customer contracts, including MSAs, order forms, DPAs, and enterprise procurement paperwork, balancing legal risk against deal velocity. Advise Product and Engineering on intellectual property matters, including IP ownership, licensing, open-source usage, and protection of proprietary technology. Partner with Sales and Revenue Operations to maintain contracting playbooks, standard terms, and approval thresholds that let deals move quickly without unnecessary escalation. Manage outside counsel relationships and legal spend across litigation, IP, and specialty areas. Advise company leadership on governance, risk, and compliance matters, escalating to the executive team as needed. Support employment law matters in partnership with People/HR, including policy review and workplace investigations as needed. Monitor the regulatory and legislative landscape relevant to SaaS, data privacy, artificial intelligence, and the sectors Submittable serves, and translate changes into practical guidance for the business. Manage the contract lifecycle management approach and legal operations tooling. Collaborate with the Finance team to address and collect overdue customer accounts, utilizing escalation procedures and legal remedies as appropriate. Establish and track key performance indicators for the Legal department to assess progress and fuel continuous process improvement, including the integration of AI-driven workflow automation. Support M&A, corporate transactions, and other strategic initiatives as they arise. What We're Looking For J.D. and active bar membership in good standing in at least one U.S. state. 8+ years of legal experience, including at least 3 years in-house at a B2B SaaS or technology company. Private equity-backed experience is a plus. At least 3 years of hands-on experience negotiating SaaS customer contracts, including MSAs, DPAs, and complex order forms. Experience managing or mentoring attorneys and legal professionals, with an interest in building and growing a legal team. Strong expertise in data privacy and security law, with hands-on experience supporting privacy programs and responding to regulatory change. Solid grounding in intellectual property law as it applies to software products, including licensing and open-source considerations. Experience advising business and senior leaders on governance, risk, and compliance matters. Sound business judgment and the ability to balance legal risk with commercial pragmatism. Excellent negotiation, communication, and cross-functional influence skills. Demonstrated ability to build and improve legal processes and policy in a fast-growing organization. Location: This is a remote, U.S.-based role — you must live and reside in the U.S. full-time. Salary Details: The annual salary range for this position is $180,000 - $225,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time . In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Hawaii, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, Washington, West Virginia, and Wyoming. Fraudulent Recruitment Advisory : Submittable will NEVER request bank details, payment, or personal information during the hiring process, nor extend offers without an interview. All legitimate communications come from official submittable.com email addresses. If you receive suspicious outreach, please report it to people@submittable.com . (Please do not submit applications, resumes, cover letters, or other candidacy materials to this email address. Emails of this nature will not be reviewed or considered.) Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts 401(k) plan with employer match starting day one Equity stock options to share in our success Flexible hours, remote work options, and generous vacation and sick leave Paid parental leave for mothers, fathers, and adoptive parents Professional development stipends to support your career growth Opportunities to participate in community outreach and volunteer programs Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. About Our Process Our goal is a fair, efficient, and thorough evaluation process that benefits you and our team and respects your time. As you can imagine, we have received a high volume of applications. Your willingness to participate in I.D. Verification and answer a few questions early allows us to move through the process more quickly. Let's Talk About AI: Guidelines for using AI in our Hiring Process: At Submittable, we believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. If you have questions or need accommodations, please let us know. For additional information and guidance on using AI to prepare an interview at Submittable, please click here . We believe our approach streamlines the hiring process and respects your time by ensuring that every conversation is substantive and focused on your unique qualifications. We appreciate your cooperation and look forward to learning more about you.

About us: Airtm is a financial-infrastructure company building the future of the online-work economy. We are on a mission to empower the world's growing number of Digital Entrepreneurs in the Global South, giving them the financial freedom to thrive. The problem is clear: in emerging markets, accessing the dollar economy is difficult. Cross-border payments are slow, expensive, and often lose value to inflation. This limits the potential of millions of talented individuals. Airtm's solution is a swift and comprehensive financial platform that facilitates low-value cross-border payments and local cash-outs. As pioneers in stablecoin-payment infrastructure, Airtm has built the most advanced cross-border payment system available on the market. As a company married to the world of online work, Airtm will go beyond payments to build the necessary infrastructure the online-work economy needs to thrive. We are fostering an entirely new economy, giving individuals, communities, and countries the tools to take control of their financial destinies. About the Role: The Senior QA Engineer is responsible for ensuring the quality and reliability of the company's software products. This role involves close collaboration with product and engineering teams to define clear acceptance criteria, develop and execute comprehensive test strategies, and build robust automated testing frameworks for a modern web application and its backend services. The engineer plays a critical role in maintaining high standards for product releases and improving the overall quality assurance process, while actively pioneering the integration of AI and LLM tools into the testing lifecycle. What you'll be responsible for, the QA engineer: - Analyzes product specifications to derive comprehensive and testable acceptance criteria. Collaborates with product managers and developers to clarify requirements and identify potential edge cases. Designs, implements, and maintains a robust suite of automated tests, including end-to-end, integration, and regression tests. Performs manual testing for complex or new features prior to the establishment of full automation coverage. Monitors, analyzes, and improves test coverage, reliability, and performance over time. Contributes to the continuous integration and continuous deployment (CI/CD) process by integrating automated tests into the deployment pipeline. Enhances overall product quality by creating detailed bug reports, providing constructive feedback, and maintaining clear testing documentation. Designs and deploys AI-assisted testing workflows to automate recurring tasks such as test case generation, test data synthesis, and log analysis. Evaluates and integrates LLM-based testing and coding tools into the QA team's workflow, assessing their reliability, accuracy, and fitness for automated testing and edge-case discovery use cases. Experience and skills required: - Proven experience as a Senior QA Engineer (5+ Years of experience) or similar role, specifically testing modern web applications and backend services. Strong proficiency with test automation frameworks such as Cypress, Playwright, or similar tools. Deep understanding of backend services, APIs (REST and GraphQL), and their common failure scenarios. Ability to read and comprehend frontend and backend code to assist in debugging and test creation. Familiarity with version control systems (Git) and CI/CD tools and processes. Hands-on experience with AI agent frameworks (e.g., LangChain, LlamaIndex, CrewAI, or similar) and demonstrated ability to build, deploy, or thoroughly validate agent-assisted testing systems in a near-production context. Proactive and highly detail-oriented mindset. Advanced proficiency in the English language. Applicants must be based in South, North or Central America (applications from other locations will not be considered). This is a fully remote role , reporting to our Tech Lead. Compensation Additional Information

About Flex Flex is building the AI-native private bank for super premium, closely held business owners. We are re-architecting the entire financial system for entrepreneurs. From the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, financial operations, all rebuilt from the ground up as a single intelligent system. Since launching publicly in September 2023, we have scaled from zero to nine-figure annualized revenue with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners with $3M to $200M in revenue. The backbone of the economy and one of the most underserved segments in finance. We are replacing the outdated banks and fragmented tools they are stuck with. The opportunity is a roughly $1T+ revenue market hiding in plain sight. We are building toward $100B+ in enterprise value by delivering a product that is fundamentally better, not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. What we hold ourselves to: mission-critical problems, high bar low ego, speed over comfort, enduring impact. Locations: Remote. Open to candidates in Canada, Mexico, the United States, Brazil, and Colombia. The Role You will build Flex's payments infrastructure. You will lead our vendor strategy across acquiring, international money movement, and partner banks. You will architect how Flex orchestrates multiple payment providers across bank partners, processors, and international rails into a single elegant customer experience. And you will be the product partner on our transition from operating on partner licenses to operating on our own money transmitter licenses, which is a foundational shift in how Flex works. This seat requires someone who can hold a serious technical conversation with a Tier 1 bank, who has personally implemented payment rails at meaningful scale, and who can translate vendor selection into clear product decisions. The candidate we want has lived through at least one major payments transition (processor change, license expansion, or rails buildout) and knows what to watch for. You do not need to be a lawyer. You do need to understand what the operational shift into a forward thinking strategy around money movement means, and be able to communicate the now program, the in-between, and the future program clearly to the rest of the company. What you will do Own major Tier 1 bank partner implementations and the broader bank partner strategy. Architect the multi-provider payments stack across acquiring, international money movement, and partner banks. Tomorrow it means more rails, more corridors, more direct integrations. Lead vendor selection across new payment rails as Flex scales domestically and internationally. Partner to deliver our MTL acquisition process. Own the product implications of the partner-licensed-to-directly-licensed transition. Translate the operational change for the rest of the company. Build the framework for international money movement across multiple corridors. Pair payment providers thoughtfully so the customer experience is elegant and the vendor risk is balanced. Represent Flex in technical and commercial negotiations with the largest financial institutions in the world. Partner with engineering on the implementation cadence. We have a small but growing payments pod and you will help us scale it as the surface area grows. What you will need 4 to 9+ years of payments-specific product experience. Ready to build a function from the ground up. You have personally owned vendor relationships and technical implementations with top-tier payment providers. You know the difference between what a vendor sells and what they actually deliver. Money transmitter licensing transition experience is strongly preferred. If you have lived through a company going from partner-licensed to directly licensed, we want to talk to you. If you have not, the right candidate can still close on this gap. We can teach the MTL specifics. We cannot teach the judgment. You can hold a technical conversation about ACH, wire, card rails, real-time payments, and cross-border money movement without needing translation. You have negotiated with at least one Tier 1 bank or payment network and can walk us through what you learned. Nice to have Direct experience working with or alongside any of the following will help you ramp faster. None of these are required. The more of them you have touched, the more productive you will be on day one. Tier 1 bank partners. JPMorgan Chase, Goldman Sachs, Wells Fargo, Citi, or comparable institutions on a real fintech partnership. Card processors and issuing platforms. Marqeta, Lithic, Stripe Issuing, Adyen Issuing, Galileo, Highnote, Checkout.com. Cross-border rails and international money movement. Airwallex, Wise, Nium, Currencycloud, Remitly, WorldRemit. Bank infrastructure and BaaS platforms. Unit, Modern Treasury, Increase, Treasury Prime, Column, Lead, Synctera. Compensation Additional Information

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About the Role We are seeking an energetic and intellectually curious Analytics professional with domain expertise in credit analytics and a strong grasp of financial data interpretation. The ideal candidate will be comfortable working with varied datasets to derive insights for both credit underwriting and ongoing portfolio management. This role will play a critical part in improving credit decisions, monitoring customer behavior, and informing risk management and product strategy. What You'll Do New Account Evaluation Analyze new applicant data to support automated and manual credit decisioning. Work with data extracted from business financial statements, tax documents, and banking integrations (e.g., Quickbooks, Netsuite, Plaid, etc). Leverage insights from adjacent product usage (e.g., business banking, payments platforms) to evaluate risk profiles. Build dashboards or tools to surface real-time indicators for underwriting and fraud detection. Existing Account Management Monitor account-level behavior post-origination, including spend and payment patterns, credit utilization, and engagement. Identify signs of weakening creditworthiness using internal data and third-party credit reports (e.g., Experian, D&B). Track and analyze delinquency trends and payment consistency to refine risk models and collections strategies. Develop behavioral segments and performance cohorts for proactive account management. Credit Product P&L Understanding Support P&L analysis of the unsecured credit card product, including interchange income, interest revenue, rewards cost, and charge-off rates. Build models to evaluate customer lifetime value, profitability segmentation, and risk-adjusted returns. Assist in identifying drivers of loss and opportunities for margin improvement. Requirements 5+ years of experience in a data analytics or credit analytics role, preferably within fintech, credit cards, or SMB lending. Fluency in SQL / SAS and comfort with Python or R for exploratory data analysis and automation. Strong understanding of credit underwriting principles and SMB financial analysis. Experience interpreting business financials (P&L, balance sheet, tax returns) and cash flow data from banking sources. Familiarity with credit bureau data and commercial credit reports. Ability to communicate findings clearly and influence cross-functional stakeholders. Compensation Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About The Role Flex is hiring a General Manager to build and run its construction business. You own the sector end to end: the strategy for winning it, the relationships and partnerships that open it, the product priorities it needs, and the P&L it produces. You build on Flex's platform, balance sheet and teams, and you are responsible for making Flex the primary financial institution for construction. The role is modeled on sector coverage at an investment bank. You decide which relationships matter, which partnerships can move hundreds of owners onto Flex at once, and what the product must deliver to win them. Flex's product, credit, risk and member experience teams execute and service alongside you. The role reports directly to the CEO. Construction is one of the largest and most capital-intensive owner-operated sectors in Flex's range. Contractors, specialty trades, developers and building-products distributors carry long receivable cycles, bonding requirements and heavy equipment and payroll spend, and they decide where to bank on the advice of a small circle of sureties, lenders, associations and software vendors. The General Manager owns that circle. What You'll Do Own the sector P&L. You are accountable for one number: owners in construction banking with Flex and the revenue they generate. You build the model behind it, report against it weekly, and answer for it. Map the sector and cover it. Within 90 days you have identified the 200 people who move construction and have a coverage plan for each. From then on, that is where your time goes. Originate. Bring owners and firms to Flex directly, through dinners, site visits, conferences, portfolio days and referrals. You represent Flex in your sector and you are expected to be present in it. Structure the partnerships that move the sector. A surety or construction-lender referral program. A trade association. A franchisor or buying group. A construction ERP integration. A sponsor rolling Flex across a portfolio of contractors. You identify them, negotiate them, and own the relationship after signature. Set the product agenda for your sector. You tell product leadership what owners require before they will move their primary banking relationship, in what order, and why. Build the team as the book grows. You begin with Flex's account executives, account managers and member experience team supporting you. When the pipeline exceeds what one person can cover, you hire and lead your own sector team. Work AI-native. Research, relationship tracking, outreach and modeling run on tools you build or adopt, so your time goes to relationships. Requirements 7 to 12 years in investment banking, private credit, private equity, venture, or a senior commercial seat inside construction. You have a demonstrable record of originating business, not servicing it. An active network in construction. You can name the 50 people who matter and most of them would take your call this week. Fluent in how contractors are paid and where their capital gets tied up: margins, working capital, pay applications, retainage, bonding, and who lends against each. Comfortable structuring partnerships, negotiating referral economics, and working through a term sheet without support. You build your own models. Banker-level Excel and a working understanding of the unit economics of deposits, cards and credit. Nice To Haves Experience in fintech, banking or lending, or selling a financial product to business owners. A standing in construction: a podcast, a newsletter, a conference stage, or a board seat at a trade body. Investing, advisory or operating experience in a company in construction. How To Prepare As part of the application, please be prepared to submit a one-pager along with your CV on how you would bring construction to Flex. It should cover: The sector and its owners. Who they are, how many of them fall in Flex's range, how they make money and where their capital gets tied up. What they need from a bank. The products and terms that would make owners in the sector move their primary relationship, and in what order. The map. The 20 to 30 people and institutions that move the sector, and how many of them you know personally The first three partnerships. The programs that would put hundreds of owners on Flex at once, and why each counterparty would say yes. The investment and the return. A light P&L for the sector: what Flex would need to put in over the first two years (people, product, partnership economics, marketing) and how that investment comes back, in the form of owners banking with Flex and the revenue they produce. We are looking for the shape of the business and the logic behind it. The plan and the team. How you will build this out and you will need to do it. Treat it as a coverage pitch. Bring the map, the partnerships and the economics, and be ready to defend each one. Compensation Compensation follows the coverage-banking model: a base that allows you to build the book without pressure to pursue the wrong relationships, and variable tied to what your sector produces for Flex, with no ceiling. Base salary. $275,000 to $325,000, adjusted for location and experience. Variable. Targeted at 100% of base. Paid on the revenue your sector generates, including owners sourced through your partnerships. Equity. Eligible for equity compensation First year. A guaranteed variable component while the book is built, agreed at offer. Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. The Role We are looking for product owners who are excited to be part of our early story and help us build a category leading company. You will learn quickly, reflect on "the way the world should work", own outcomes, and drive the creation of financial products and experiences to help our customers reach their full potential. You should have a strong sense of ownership and enjoy taking projects from inception to release. As an early employee, you'll be working with a nimble team of committed and talented employees and having a large, long-term impact on Flex products and culture. We are open to candidates from Canada, Mexico, the United States, Brazil and Colombia. What you'll do Develop and own Flex's "Growth engine" across "Infinite wedges". Flex acquires customers in many unique ways that meet business owners where they are. We build software to make these experiences extremely unique. You'll own our growth - end to end - for the full "multi-product" experience. Drive the enhancement of financial services and products, including mobile apps, online account management tools, and virtual payment solutions. Continuously improve the user experience and add features to meet changing customer needs. Collaborate with internal stakeholders to identify opportunities within the organization's operational processes. Develop internal financial solutions, such as automated reporting tools, data analytics platforms, and workflow optimization systems, to increase efficiency and streamline operations. Work closely with compliance and legal to ensure that all products adhere to relevant financial regulations and industry standards. Mitigate potential risks through robust product design and implementation. Stay up-to-date with changes in industry regulations and security protocols. Conduct user research and market analysis to understand customer preferences, pain points, and emerging trends. Utilize these insights to inform product development decisions. Partner with engineering throughout the development lifecycle. Provide clear and detailed product requirements, prioritize features, and ensure the timely delivery of high-quality solutions. Implement necessary measures to safeguard customer data and ensure compliance with relevant laws. Utilize data analytics and performance metrics to assess product performance, identify areas for improvement, and make data-driven decisions to optimize products. Work closely with customer support teams to address customer inquiries, feedback, and issues related to products. Continuously strive to improve customer satisfaction and retention. Develop and communicate a clear product roadmap and strategy. Align the product vision with the Flex's overall objectives. What you'll need Can run sprints. Extremely high trajectory and horsepower. Flex is a place for people who want to own outcomes. Proven experience as a Product Owner or similar role at a startup with a focus on financial products. We bring SaaS platform principles to traditional FinTech. Solid knowledge of credit risk assessment, lending processes, and banking operations a nice to have. Familiarity with compliance standards, regulations, and security protocols relevant to the credit and banking sectors a nice to have. Willingness to become an expert is a must. Excellent communication, translation, collaboration, and stakeholder management skills. Analytical mindset with the ability to leverage data and market insights to inform product decisions. Proficiency in using product management tools and platforms to manage the product backlog and track progress. Passion for innovation, customer-centricity, and continuous improvement in product development. What we offer A visionary founding team with elite backgrounds and substantial industry experience. A substantial Series B round, providing ample growth and opportunities. You're still an early employee. Today is still day 1. A culture that supports remote work and values connection through semi-annual offsites. Support from leading Silicon Valley venture capitalists and industry insiders. An attractive compensation package, including comprehensive benefits and perks. Compensation Additional Information Interested? We'd love to hear from you At Flex, we value passion, determination, and honesty. Even if you don't fully match the job specifics, we encourage you to apply. Unusual career paths and unique skills can help you stand out. We believe diversity drives our success. Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About The Role Flex is hiring a General Manager to build and run its venture and private equity business. You own the sector end to end: the strategy for winning it, the relationships and partnerships that open it, the product priorities it needs, and the P&L it produces. You build on Flex's platform, balance sheet and teams, and you are responsible for making Flex the primary financial institution for venture and private equity. The role is modeled on sector coverage at an investment bank. You decide which relationships matter, which partnerships can move hundreds of owners onto Flex at once, and what the product must deliver to win them. Flex's product, credit, risk and member experience teams execute and service alongside you. The role reports directly to the CEO. Funds are the most efficient path to hundreds of owners at once. A sponsor that standardizes its portfolio on Flex, or a venture firm whose founders bank with Flex from their first wire, delivers in one decision what would otherwise take a hundred. The decision sits with general partners, fund CFOs, operating partners, fund administrators and fund-finance lenders. The General Manager owns those relationships. What You'll Do 7 to 12 years in investment banking, private credit, private equity, venture, or a senior commercial seat inside venture and private equity. You have a demonstrable record of originating business, not servicing it. An active network in venture and private equity. You can name the 50 people who matter and most of them would take your call this week. Fluent in how funds and their portfolio companies move money: capital calls and distributions, portfolio treasury and credit, operating-partner priorities, and what a portfolio CFO requires to move a banking relationship. Comfortable structuring partnerships, negotiating referral economics, and working through a term sheet without support. You build your own models. Banker-level Excel and a working understanding of the unit economics of deposits, cards and credit. Requirements 7 to 12 years in investment banking, private credit, private equity, venture, or a senior commercial seat inside construction. You have a demonstrable record of originating business, not servicing it. An active network in construction. You can name the 50 people who matter and most of them would take your call this week. Fluent in how contractors are paid and where their capital gets tied up: margins, working capital, pay applications, retainage, bonding, and who lends against each. Comfortable structuring partnerships, negotiating referral economics, and working through a term sheet without support. You build your own models. Banker-level Excel and a working understanding of the unit economics of deposits, cards and credit. Nice To Haves Experience in fintech, banking or lending, or selling a financial product to business owners. A standing in venture and private equity: a podcast, a newsletter, a conference stage, or a board seat at a trade body. Investing, advisory or operating experience in a company in venture and private equity. How To Prepare As part of the application, please be prepared to submit a one-pager along with your CV on how you would bring venture and private equity to Flex. It should cover: The sector and its owners. Who they are, how many of them fall in Flex's range, how they make money and where their capital gets tied up. What they need from a bank. The products and terms that would make owners in the sector move their primary relationship, and in what order. The map. The 20 to 30 people and institutions that move the sector, and how many of them you know personally. The first three partnerships. The programs that would put hundreds of owners on Flex at once, and why each counterparty would say yes. The investment and the return. A light P&L for the sector: what Flex would need to put in over the first two years (people, product, partnership economics, marketing) and how that investment comes back, in the form of owners banking with Flex and the revenue they produce. We are looking for the shape of the business and the logic behind it. The plan and the team. How you will build this out and what you will need to do it. Treat it as a coverage pitch. Bring the map, the partnerships and the economics, and be ready to defend each one. Compensation Compensation follows the coverage-banking model: a base that allows you to build the book without pressure to pursue the wrong relationships, and variable tied to what your sector produces for Flex, with no ceiling. Base salary. $275,000 to $325,000, adjusted for location and experience. Variable. Targeted at 100% of base. Paid on the revenue your sector generates, including owners sourced through your partnerships. Equity. Eligible for equity compensation First year. A guaranteed variable component while the book is built, agreed at offer. Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About The Role This role owns IT and corporate engineering at Flex, end to end. It reports directly to the CTO. We think IT's job is enablement. The measure of this function is not how many tickets it closes or how many controls it can point at. It is whether everyone else at Flex can do their work faster and more safely than they could last quarter. A new hire productive on day one instead of day four. An engineer who gets exactly the access they need in minutes, without asking twice and without being handed the keys to everything. A team that can adopt a new tool because someone reviewed it properly, not because they routed around IT to buy it on a personal card. So we are not looking for a gatekeeper, or for someone whose default answer is no. The right person makes the safe path the easy path, and removes friction permanently instead of absorbing it repeatedly. Which is why this role also owns Flex's corporate security posture. Identity, access, endpoints, and the SaaS estate are one system, and the person who makes access fast should be the person who decides how much access is reasonable. Split those across two teams and employees route around both. You'll set conditional access and MFA policy, own privileged access and endpoint posture, and run third-party OAuth and Workspace grant review. Our security engineers own the product and infrastructure side, the money paths and the code, and you'll work with them constantly. Corporate security is yours to decide, not to implement on someone else's behalf. This is the hard part of the job, and we'd rather say so than leave it as a bonus line. The argument between moving fast and holding a line is now an argument you have with yourself. Day to day, what gets tightened, what gets mitigated, and what we knowingly accept is your call; the large ones come to the CTO, and we'd rather see a close call early than find out you decided it quietly. What we'd ask is that a no comes from a real read of the risk and the business context rather than a standard applied by default. The rest of the work has two halves. The IT half is the fleet, identity, access, the SaaS estate, and the joiner/mover/leaver process, delivered with help from a managed IT partner who handles procurement, device logistics, tier-1 support, and international coverage. You own that relationship, define the SLA, and enforce it. The corporate engineering half is the part we think makes this a good job: writing the automation and internal tooling that means the IT half doesn't scale linearly with headcount. If a process only works because a person runs it by hand every Tuesday, we'd rather you replaced it. You'd be inheriting an estate here, not starting one. The first year is as much untangling what has already accumulated - stale access, tools nobody reviewed, processes that work because someone remembers them - as it is building what comes next. Automate that assessment. Nobody should be reading through a SaaS estate by hand in 2026. Now the shape of this. Flex is around 150 people, and you would be the only person in this function, with vendor capacity underneath you and a direct line to the CTO. That means real autonomy and real scope from week one. It also means this is a hands-on senior individual contributor role, not a management role, and we are not planning a team under it in the near term. If you're looking to build and lead an IT organization right now, this isn't that job, and we'd rather you knew before you applied. We're looking for an IT and corporate engineering builder who wants to own security posture, rather than a security specialist willing to cover IT. Both halves have to interest you. If the enablement work reads as the price of admission for the security work, this will be a frustrating job. What You'll Do Own IT and corporate engineering end to end: the roadmap, the budget, the vendor relationships, and the outcomes. Manage our external IT partner as delivery capacity, not as a peer function. Define the scope, set the SLA, hold them to it, and own the escalation path when it slips. Design the joiner, mover, and leaver process and the entitlement model behind it. Make onboarding fast enough that a new hire is working on day one, and keep deprovisioning in-house and same-day, because it's the highest-consequence action in IT. Administer and improve our identity and productivity stack (Okta, Google Workspace, and the SaaS estate around them), including SSO, SCIM, and group and role design. Own operational policy: device standards, the access-request workflow, and SaaS onboarding and procurement review. Review tools before people buy them, and make that review fast enough that nobody wants to skip it. Build the automation. Provisioning, access reviews, asset and license reconciliation, and the internal tooling that removes recurring manual work across the SaaS estate. Run the endpoint and MDM program across a distributed, increasingly international company, and keep the fleet in a state you'd be comfortable showing an auditor. Own Flex's corporate security posture. Conditional access, MFA, session and device rules, and privileged access are yours to set. So is endpoint posture, and the review of third-party OAuth and Workspace grants that quietly accumulate at every company this age. Design and deliver the security awareness and training program. Not a once-a-year video, and not the version people click through with the sound off. Partner with our security engineers, who own product and infrastructure security. The line runs between corporate and product, not between operating and deciding. You'll bring them into identity decisions with blast radius, and they'll rely on you for provisioning data they can trust. Work closely with People, Finance, and Legal. Onboarding, offboarding, spend, and audit evidence all run through this function. Be a real internal service. Publish what you own, respond when people ask, and find the friction before it turns into a workaround. What Makes You A Great Fit You think IT exists to make other people effective, and you can point at specific friction you removed rather than tickets you closed. You write code. Not necessarily production services, but scripts, integrations, and glue that other people end up depending on. You'd rather fix the process than get faster at the workaround. You hold both sides of this honestly. You've said no to something that mattered, and you've also said yes to something a stricter version of you would have blocked, and you can explain both calls. You're comfortable being the only person in a function, and comfortable saying what you need instead of quietly absorbing it. You know you can't be in the loop on every request, and you don't want to be. You build the self-service paths that let people get what they need without going through you. You can hold a vendor accountable without turning the relationship adversarial. You can tell a colleague, including a senior one, that what they've built can't keep the access it has, explain why in plain language, and work alongside them to find a way that works. You're calm when something is broken and several people are watching. You explain technical constraints clearly to people who don't share your background, in writing, across time zones. What We're Looking For Substantial hands-on experience owning IT or corporate engineering at a growing company, including a stretch where you were the most senior person doing the work. Roughly [6+] years is typical, but we care about what you've owned, not the year count. Deep, hands-on ownership of an identity provider (Okta, Entra, JumpCloud, or similar) at the design layer: SSO, SCIM, SAML, group and entitlement modeling. Not just the admin console. Practical experience running Google Workspace or Microsoft 365 as a platform. Real MDM and endpoint experience across macOS, and ideally Windows, in a remote or hybrid company. Automation ability in at least one scripting or programming language (Python, Go, TypeScript, or similar), and comfort with APIs and identity plumbing. Experience designing an access model and running access reviews, not only fulfilling requests. Real ownership of identity security decisions, not only their execution. You've set MFA or conditional access policy, tightened privileged access, or cleaned up third-party app grants, and you can talk about what you traded away to do it. Track record managing an outsourced IT provider or MSP, or a clear-eyed view of why the ones you've worked with succeeded or failed. Clear written communication. Much of this job is asynchronous and cross-team. Strongly Preferred Experience in a regulated or audited environment (SOC 2, PCI, or a bank partnership), as the control owner rather than the auditor. Time as the senior security voice somewhere without a security team, or without a CISO to escalate to. Experience supporting employees and contractors across multiple countries, including device logistics and local employment platforms. Experience at a company that grew quickly enough that you had to replace your own early processes. Experience introducing AI tooling internally in a way that was actually adopted and actually governed. Interested? We'd love to hear from you At Flex, we value passion, determination, and honesty. Even if you don't fully match the job specifics, we encourage you to apply. Unusual career paths and unique skills can help you stand out. We believe diversity drives our success. Join us at jobs@flex.one Flex is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital or family status, pregnancy, genetic information, or any other characteristic protected by law. If you need an accommodation at any point in the process, tell us and we'll sort it out. Compensation Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.