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Principal Design Verification Engineer (Silicon Engineering)
InternshipOn-siteSenior$210,000 - $335,000 / Year
pythondentalelectrical engineeringfpgaarchitectureinsurance+1

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. PRINCIPAL DESIGN VERIFICATION ENGINEER (SILICON ENGINEERING) At SpaceX we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We've only begun to scratch the surface of Starlink's potential global impact are looking for best-in-class engineers to help maximize Starlink's utility for communities and businesses around the globe. We are seeking a motivated, proactive, and intellectually curious engineer who will work alongside world-class cross-disciplinary teams (systems, firmware, architecture, design, validation, product engineering, ASIC implementation). In this role, you will be developing cutting-edge next-generation ASICs for deployment in space and ground infrastructures around the globe. These chips are enabling connectivity in places it has previously not been available, affordable or reliable. Your efforts will help deliver cutting-edge solutions that will expand the performance and capabilities of the Starlink network. RESPONSIBILITIES: Responsible for digital ASIC and/or FPGA verification at block and system level Lead and execute verification test plan, development, and milestones from beginning to end Contribute towards pre-silicon verification, chip bring-up and post-silicon validation Be a hands-on self-starter who can execute the steps required to fully verify a complex digital designs BASIC QUALIFICATIONS: Bachelor's degree in electrical engineering, computer engineering, or computer science 10+ years of experience with design verification and test bench development 10+ years of experience with design verification and test bench development PREFERRED SKILLS AND EXPERIENCE: Advanced degree in electrical engineering or computer engineering Experience with verification methodologies such as UVM/OVM/VMM Strong object-oriented programming knowledge Strong problem-solving and coding skills Experience in constrained random verification Expertise in developing test plans, implementing coverage models, and analyzing results Experience with scripting languages, e.g. Python for automation RTL design, chip bring-up, and post-silicon validation experience Ability to work in a dynamic environment with changing needs and requirements ADDITIONAL REQUIREMENTS: Ability to work extended hours and weekends as needed to meet critical milestones COMPENSATION & BENEFITS: Pay range: Design Verification Engineer / Principal: $210,000.00 - $335,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .

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RFIC Layout Designer (RFIC Engineering)
SpaceXIrvine, United States10 days ago
InternshipOn-siteMid$105,000 - $140,000 / Year
pythonperllinuxdentalmanufacturingcircuit design+3

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. RFIC LAYOUT DESIGNER (RFIC ENGINEERING) At SpaceX we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We've only begun to scratch the surface of Starlink's potential global impact and are looking for best-in-class engineers to help maximize Starlink's utility for communities and businesses around the globe. We are seeking motivated, proactive, and intellectually curious engineers who will work alongside world-class cross-disciplinary teams (systems architecture, ASIC design, firmware, pre-silicon verification, post-silicon validation, product engineering, manufacturing/production, and more). In this role, you will be on a team working on multiple silicon projects that are driving more integration, lower power, mixed signal architectures and advanced silicon technology for deployment in space and ground infrastructures. You will be an integral part of the IC design team and lead the discipline of layout at the technical level, and will work with RFIC/mixed signal designers on full chip layout of custom analog and RFIC designs. RESPONSIBILITIES: Work with the integrated circuit designers and chip leads to determine the chip floor plan; this includes strategies for power and ground distribution as well as working with packaging engineer to determine pad locations Accurately estimate the schedule for the layout work and identify areas of complexity that need early investigation Perform layout of custom RF and analog circuit blocks with attention to matching and minimizing parasitic capacitance in the layout Perform design rule checking, electrical rule checking and layout versus schematic checks and resolve errors Perform top-level layout integration with electrostatic discharge structures and pad assembly and perform final tape out (including density fill, running design for manufacturability checks and sharing GDS with the foundry) Work with EDA suppliers to trial new tools and features Generate guides and demos for others in the team to showcase improvements in layout technique BASIC QUALIFICATIONS: Bachelor's degree in electrical or computer engineering and 1+ years of professional experience as an IC layout designer; OR 3+ years of professional experience with integrated circuit layout design in lieu of a degree PREFERRED SKILLS AND EXPERIENCE: Strong analog layout skills Experience in advanced node IC layouts such as 22nm, 16nm, 7nm, 5nm or below Experience in layout of circuits with frequencies up to 50GHz Experience in layout of sensitive RF blocks such as low noise amplifiers, voltage controlled oscillators and mixers Experience with skill programming Experience with shell scripting, Perl, Python or similar language Experience managing revision control systems Experience with circuit design Understanding of layout considerations for device matching, coupling and noise isolation Working knowledge of Linux Excellent communication skills (both oral and written) are required Able to work independently on challenging problems ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed to meet critical milestones COMPENSATION AND BENEFITS: Pay Range: Level 1: $105,000.00 - $140,000.00 Level 2: $120,000.00 - $170,000.00 Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .

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Recovery Specialist
Crisis ConnectionsRemote (Fully Remote)11 days ago
Full TimeFully RemoteMid$55,723 - $55,723 / Year
clinical

Headquarters: Tacoma, Washington, United States URL: http://www.crisisconnections.org Description Position Title: Recovery Helpline Specialist Reports to: WA Recovery Helpline Manager Type: Full-time, Non-Exempt. Pay rate: $26.79/hour Union Representation: Represented by OPEIU Location: Fully Remote, must be located in WA state Schedule: Monday-Friday: 8:00 AM to 4:00 PM Crisis Connections provides a variety of telephone-based support services that are easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY : The Washington Recovery Help Line Specialist is responsible for supporting and responding to incoming calls on the Recovery Helpline. The Specialist provides support in identifying appropriate resources and referrals to those struggling with issues related to substance use disorder[ND1] The Specialist responds to calls on the Help Line by email and text and performs quality assurance screening for all calls completed. The Specialist is expected to facilitate warm transfers to other providers and will make follow-up calls to ensure the callers are connected with specific resources. SERVICE DELIVERY Responds to incoming phone calls, emails, and text messages from individuals seeking information about recovery-related resources for those struggling with substance use disorder. Demonstrates knowledge of Washington State resources for substance abuse, Demonstrates knowledge of Recovery Help Line resources, including competent use of Vision Link database, competent use of MOUD (Medication for Opioid Use Disorder) Locator, and competent use of non-computerized information. Demonstrates knowledge of phone room protocol and procedure. Provides adequate consultation to professionals and non-professionals. Timely completion of call back and follow-up calls. Accurate and timely completion of Vision Link call logging and QA as assigned. Makes appropriate use of the Shift Supervisor. Participates in training and other non-phone room responsibilities as assigned. PROFESSIONAL DEVELOPMENT Participates in program meetings and planning on site as directed by the Director. Attends at least four (4) training courses and in-services annually. QUANTITY AND QUALITY OF WORK/WORK HABITS Arrives at work on time and maintains regular attendance; works assigned shifts and other shifts when needed. Follows personnel policies and procedures. Written and verbal communication is clear, concise, accurate, and thorough. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner, and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients. Makes appropriate use of the supervisor. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance. Suggests solutions to identified problems. Requirements Preferred Bachelor of Art in social or human sciences and/or two years working in addiction treatment settings. Experience working in a call center or conducting telephone assessments as a staff member or volunteer. Substance Use Disorder Professional or Trainee is a plus. Evidence of ability to work with a team of clinical staff and volunteers in a fast-paced environment. Excellent communication and interpersonal skills. High level of attention to detail. Should be proficient with the application of communication technology. Must have a private and confidential location to perform duties. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve. To apply: https://weworkremotely.com/remote-jobs/crisis-connections-recovery-specialist

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HubSpot CRM Administrator
talaintRemote (Fully Remote)11 days ago
InternshipFully RemoteMid
hubspotcrmhubspot crm

Headquarters: Fully Remote, Bulgaria URL: http://noviglobal.com Our client is a growing European IT services group bringing together established technology companies across Germany, Austria, Hungary, and Bulgaria. With a strong presence in the DACH market and a broad portfolio covering managed IT services, cloud, cybersecurity, digital transformation, and AI, the Group supports organisations across a wide range of industries with complex technology needs. As the group continues to grow and integrate new companies, it has reached a point where common systems, processes, and operational standards are needed to support the organisation as a whole. As part of this internal group-wide project , they are establishing a dedicated team responsible for integrating and harmonising business systems and data across the group, and are looking for a HubSpot CRM Administrator to join the team. This is a fully remote position based in Bulgaria , offering the opportunity to administer, configure and maintain HubSpot CRM as part of the group's ongoing integration activities. The role focuses on ensuring reliable system operation, maintaining data quality, managing complex CRM configurations and supporting integrations with other business systems, including Microsoft Dynamics 365. HubSpot CRM Administrator Responsibilities: Administer, configure and maintain the HubSpot CRM platform, including properties, data structures, user permissions and lifecycle stages. Develop, maintain and optimize HubSpot workflows, automation rules and lead management processes. Configure and maintain integrations between HubSpot and other business systems, ensuring reliable data synchronization and resolving integration issues. Monitor CRM data quality, troubleshoot system issues and implement improvements to ensure stable and efficient platform operation. Support marketing automation activities, including campaign workflows, lead nurturing, segmentation and lead scoring. Monitor automation and campaign performance, identify potential issues and implement improvements. Collaborate with business stakeholders to translate operational and marketing requirements into scalable CRM configurations and automated processes. Requirements: Hands-on experience administering, configuring and supporting HubSpot CRM, including workflows, properties, permissions and data management. Good understanding of CRM data models, lifecycle stages, lead management and business process automation. Practical experience troubleshooting CRM issues, maintaining data quality and managing system configurations. Experience with CRM integrations, data synchronization or API-based connectivity between business systems. Understanding of marketing automation concepts, including email automation, lead nurturing, segmentation and campaign reporting. Ability to translate business requirements into reliable technical solutions and work effectively with both technical and non-technical stakeholders. English fluency, German would be an advantage This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint's core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further. Please note that only shortlisted candidates will be contacted by our consultants. Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection. Agency license Number 2123 was issued on 04.10.2016. To apply: https://weworkremotely.com/remote-jobs/talaint-hubspot-crm-administrator

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CRM Manager
BondoraRemote (Fully Remote)11 days ago
Full TimeFully RemoteMid
sqlcompliancecompliancecrmsalesforceonboarding

Headquarters: Denmark; Finland; Latvia; Lithuania; Netherlands; Remote; Spain; Tallinn, Harju, Estonia URL: http://bondora.group At Bondora, our mission is simple: to make finance easy, transparent, and accessible for everyone. Founded in 2008, we've helped more than 700,000 customers across Europe borrow and invest effortlessly through our trusted digital products. As a rapidly growing financial technology company, we're reaching new heights with a bold vision. We're set to acquire a banking license, unlocking a world of possibilities for our customers. This transition will allow us to expand our lending across more EU countries and broaden our product suite to deliver even more value. Join us on this journey and let's build the future of finance together! What is this role about? 🚀 As a CRM Manager , you build and run the customer journeys that guide Bondora's customers through their whole lifecycle: from their first loan application and onboarding, to repeat loans and add-ons, to the moments when repayments get difficult. You'll be one of three CRM Managers in Bondora's CRM & Customer Value team, reporting to the Head of CRM & Customer Value. Our CRM runs on Braze, with unusually rich customer and loan data and value signals already flowing in. You'll decide what to build by its value in loans and euros, prove what works against holdout groups, and treat every customer fairly: a loan is a financial decision, not a shopping cart. Your main responsibilities 🎯 Build and run customer journeys in Braze across the lifecycle: application and onboarding, repeat loans and add-ons, reactivation, and payment difficulty, with QA before every launch and zero customer-facing errors. Design journeys around the customer's situation: triggers, timing, cadence, channels and fallback, stop rules, and handovers to self-service, a human or another journey. Prove what works: build a control or holdout into every journey and report results as business outcomes (signed loans, revenue, arrears), not opens or clicks. Prioritise by value: size opportunities in loans and euros before building, and rank your work by value rather than volume. Own compliance and risk suppression: classify messages correctly, respect consent, never send commercial messages to customers showing payment risk, and involve Legal and Risk before launch. Keep the data reliable: validate events and attributes, fix journeys that act on wrong or late data, and escalate upstream issues with evidence. Move legacy communications into Braze and work through the team's shared rules: one intake route for requests, and clean handovers with the other CRM Managers. What would ensure success in this role?💪 5+ years of hands-on experience in CRM or lifecycle marketing. Experience in lending, fintech or recurring-revenue businesses is a plus. Hands-on production experience in Braze or a comparable platform (Iterable, Customer.io, Salesforce Marketing Cloud): journeys, segmentation, event and API triggers, dynamic content and QA. You build it yourself, not through an agency. Experience designing journeys for different lifecycle stages, built around the customer's situation rather than a fixed sequence. Experimentation literacy: you design tests with holdouts, read business outcomes rather than open rates, and can pull your own data (SQL or a product analytics tool). Commercial judgment: you can estimate what an improvement is worth in loans and euros and decide what to build first. Sound compliance judgment: transactional vs. promotional messages, consent, and responsible treatment of customers in a credit business. A habit of checking data before trusting it, and of fixing problems at the root. Working expertise in email, SMS and WhatsApp, with modular, localisable content for several markets. A habit of using AI to speed up QA and analysis, with the judgment to know when not to trust it. High ownership and a bias to action: you'd rather ship something good this week than something perfect next quarter, and you drive conversations with Product, Engineering, Legal and Risk toward decisions. What can you expect at Bondora? Contribute to Bondora's ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company. Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!) We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you'll have endless opportunities (and budget) to expand your skills and skyrocket your career. The next steps If you have the guts, ideas, and a team vision, apply now! Our hiring process: 1️⃣ Meet Anna , our Recruiter — your first chat to share your story and ambitions. 2️⃣ Meet Mario , CMO. 3️⃣ Tackle a home task to showcase your skills. 4️⃣ Complete our personality and logic assessments via Alva Labs. 5️⃣ Meet Pärtel Tomberg , our CEO. 6️⃣ Bar Raiser interview with Olga Kikas , our Chief of People. 7️⃣ 🎉 If the stars align — welcome to Bondora! Join our team of Bondorians, and let's make it happen! If you'd like to read how Bondora collects, uses, and protects your personal data during recruitment, please see HERE. To apply: https://weworkremotely.com/remote-jobs/bondora-crm-manager

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CRM Retention Junior
Bullfinch RecruitmentRemote (Fully Remote)11 days ago
Full TimeFully RemoteJunior
crmcustomer support

Headquarters: Gibraltar, GI URL: http://bullfinchrecruitment.com Bullfinch Recruitment is partnering with one of our clients to find a Junior CRM & Retention Specialist to join their team. This role is designed for a professional who is eager to transition into the world of player engagement and marketing automation. This position is for someone who is operationally disciplined, data-curious, and ready to be trained into a CRM Ops specialist. You will be responsible for the day-to-day execution of campaigns that keep our players engaged and active, working at the intersection of technology, data, and creativity. What you'll be doing: Through a combination of structured training and hands-on experience, you will learn to: Execute Campaigns: Build and schedule retention journeys and look into marketing automation workflows using platforms such as Bloomreach and Builder. Cross-Functional Alignment: Collaborate with Content, Design, Loyalty, and Customer Support teams to ensure all retention activities align with broader brand campaigns. Troubleshoot Campaigns: Assist in troubleshooting CRM workflows and identifying process enhancements to improve overall operational efficiency. Customer Service: Work closely with the CS team to help improve the customer experience for those asking for additional rewards. What we are looking for: We are seeking a candidate who demonstrates the potential to grow into a high impact specialist. Ideally, you bring: A Technical Mindset: You may not be a CRM expert yet, but you have a high level of comfort with new software and the ability to quickly learn new platforms. Operational Excellence: You are detail-oriented with a focus on accuracy and consistency in your work. Strong Communication: An effective communicator who can work independently while collaborating across different departments. Proactive Mentality: A self-starter attitude with a drive to identify opportunities for improvement and make a real impact in a high-growth environment. Why you will love it: This is a brand-new role where you'll build the retention function from the ground up. You'll have real ownership over CRM operations, design best practices that shape our growth, and enjoy high visibility with senior leadership. Every workflow you create and metric you improve directly impacts our mission of delivering extraordinary gaming experiences to millions of players worldwide. Equal Opportunities We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive To apply: https://weworkremotely.com/remote-jobs/bullfinch-recruitment-crm-retention-junior-1

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Customer Success Representative, Inside
InternshipFully RemoteMid$60,000 - $60,000 / Year
excelteachinghigher educationinstructional designcoachingsalesforce+3

Headquarters: Chicago, Illinois, United States URL: https://careers.mheducation.com Overview Build the Future McGraw Hill's Higher Education team delivers powerful platforms, highly personalized course materials, and effective learning supplements to help students achieve their goals at every stage of their academic and professional careers. How can you make an impact? This remote Inside, Customer Success Representative will support college-level faculty and administrators by providing guidance, training, and resources to help them successfully use our solutions. The role focuses on improving educational outcomes, student engagement, affordability, access, and equity while building strong customer relationships that drive loyalty and retention. The CSR will partner closely with Sales and other Customer Success team members to manage customer pipelines and track progress. This role will also focus on increasing digital product usage and supporting opportunities for customer growth. This is a remote role open to candidates residing ideally in the Eastern or Central Time Zone. Candidates should be authorized to work for any employer in the United States. There is a requirement for 5-10% travel throughout the year. What would you be doing? Develop and maintain in-depth knowledge of McGraw Hill Higher Education's digital products, including Connect and SIMnet, as well as foundational learning science and instructional design concepts. Utilize Salesforce and Gainsight to manage sales pipelines, track customer stages, measure pipeline velocity, and analyze customer data. Partner with Sales and Customer Success teams to assess customer needs, develop implementation plans, and support retention and new business opportunities. Oversee implementation processes for new and returning customers, ensuring they are positioned to achieve improved outcomes and a positive experience. Conduct one-on-one and group Zoom meetings to provide consultative guidance, training, and support tailored to customer needs and goals. Provide timely follow-up and resolve customer issues through troubleshooting, research, and collaboration with internal teams, including Sales, Product, Implementation, and Technical Support. Participate in team meetings, strategy sessions, and professional development while sharing customer feedback and ideas to help improve products and services. We're looking for someone with: Bachelor's Degree. 1-2 years experience in customer success or similar role related to software implementation (higher education experience highly preferred). Exceptional communication and presentation skills to effectively train and support customers with varying levels of technical acumen and confidence. Ability to excel in a remote setting. This is primarily a work-from-home position that requires a high level of communication, organization, and attention to detail. Positive attitude, purpose-driven spirit, and growth mindset for embracing challenges. Instructional design, teaching and/or coaching experience also a plus. Experience using Salesforce and Gainsight is preferred. Why work for us? The work you do at McGraw Hill will be work that matters. As the leading education partner for millions of educators, learners and professionals, we are expanding the possibilities of content and technology to make learning better in a connected world. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $60,000 - $70,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. McGraw Hill recruiters always use a "@mheducation.com" or "@careers.mheducation.com" email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 51415 To apply: https://weworkremotely.com/remote-jobs/mcgraw-hill-llc-customer-success-representative-inside

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Brand Designer
ThatchRemote (Fully Remote)10 days ago
Full TimeFully RemoteMid
figmaframerinsurancemotion designanimationtypography

Headquarters: United States URL: https://thatch.com/ About the role For most people, health insurance happens to them: a plan chosen by someone else, with little room to fit their life. Thatch is changing that. We help companies give employees a healthcare budget instead of a one-size-fits-all plan, so people can choose the coverage and care that works for them while employers get predictable costs. It's a simple idea, but making it real means solving hard problems across healthcare, payments, and technology. We're just getting started. We look for people who use good judgment, take ownership, and care deeply about building something that matters. Design is central to what makes Thatch stand out. We're building a brand that sets a new standard for healthcare. We're a small, collaborative team with high standards for craft, bold creative thinking, and a shared ambition to make something complex feel remarkably simple. We're looking for a Brand Designer to help shape Thatch's next chapter. We've built a product people love, and now we're ready to bring that same ambition to our visual identity. You'll develop creative concepts and bring them to life across web, campaigns, events, print, and more, helping define how people see and experience Thatch. What you'll do Shape and evolve Thatch's visual identity, building a distinctive, cohesive brand across every touchpoint. Develop and execute creative concepts across our website, campaigns, digital content, events, print, and more. Own design projects end to end, from early exploration and creative direction through production and launch. Partner with Marketing, Product, and Design to translate business goals and complex ideas into compelling creative work. Present and advocate for your ideas, incorporating feedback while maintaining a high bar for craft and consistency. Collaborate with external creative partners when needed, bringing fresh ideas and approaches to how we tell our story. What we are looking for 3–5 years of experience in brand, visual, or marketing design, ideally at a startup or high-growth company. A strong portfolio demonstrating exceptional craft across typography, layout, color, and visual storytelling. Experience translating a brand identity into cohesive, high-quality work across digital and physical touchpoints. Proficiency in Figma and Adobe Creative Suite. Ability to move quickly, iterate thoughtfully, and deliver polished work. Strong communication skills and the ability to explain design decisions and collaborate across teams. Comfort with ambiguity, a sense of ownership, and the judgment to know when to challenge the brief. Experience we'd be particularly excited about Motion design, animation, or video experience. Ability to build and ship web experiences using HTML/CSS, Framer, or similar tools. Experience using AI tools to explore ideas and improve creative workflows. Experience helping a growing company evolve its brand. What to expect We aim to keep our interview process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. A 30-minute conversation with a recruiter. A 30-minute conversation with the hiring manager. A portfolio review focused on your creative process, visual craft, and brand thinking. Functional interviews focused on creative collaboration, communication, and working style. A final conversation with a member of our executive team. To apply: https://weworkremotely.com/remote-jobs/thatch-brand-designer

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Client Success Manager
Maven Clinic
Maven ClinicRemote (Fully Remote)29 days ago
ContractFully RemoteMid$106,000 - $120,000 / Year
lookerclinicalpediatricsdentalmental healthca+6

Headquarters: New York, NY; Remote, US (Hub cities) Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is looking for a commercially-minded and strategic Client Success Manager to join our Client Success team, to own relationships with our employer accounts. The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth. Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans. Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs. Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations. Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption. Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions. Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact. Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate. Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables. Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges. Share client insights internally to help improve products, processes, and marketing initiatives. Recommend improvements to client workflows or processes, supporting scalable solutions to enhance outcomes. What we're looking for you to bring: 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes. Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred. Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes. Passion for healthcare and supporting organizational change. Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements. History of contributing to client retention, renewal management, and account growth opportunities. Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively. Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth. Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders. Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met. Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients. Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management). Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity. Willingness to travel occasionally (up to 20%) for client meetings and participate in our NYC office when needed. Helpful experiences and skills (not required, can be learned on the job): Experience at a digital health company in health, wellness, or family health space. Experience with managing high volume of clients is preferred Experience supporting health benefit programs for employer or payer clients. Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite. The base salary range for this role is $106,000 - 120,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those based in NewYork, San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days . This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com . For general and additional inquiries, please contact us at careers@mavenclinic.com . To apply: https://weworkremotely.com/remote-jobs/maven-clinic-client-success-manager

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Software Engineer, Backend
VercelRemote (Fully Remote)29 days ago
Full TimeFully RemoteMid$196,000 - $294,000 / Year
javascripttypescriptreactnode.jsawsvercel+10

Headquarters: Remote - United States About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems. Leveraging JavaScript/TypeScript, Node.js, SQL and NoSQL cloud-native databases, and AWS, you will develop innovative solutions for user, group, and membership management while ensuring the highest levels of security and reliability. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations. Collaborate with cross-functional teams to deliver large-scale projects with cross-team dependencies. Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations. Maintain and operate services at high scale, participating in scheduled on-call rotations to ensure reliability. Implement identity synchronization and lifecycle management solutions using SCIM and other relevant standards. Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications. Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON. About You: Proficiency in TypeScript/JavaScript, React, and Node.js. Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO, OAuth2, OpenID Connect and web protocols like XML, SOAP, JSON, and REST. Familiarity with access control models such as RBAC, ABAC and ReBAC. Experience with SQL. Practical experience developing and improving applications written in Node.js. Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-CL1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. To apply: https://weworkremotely.com/remote-jobs/vercel-software-engineer-backend

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Software Engineer - Data Platform
VercelRemote (Fully Remote)29 days ago
Full TimeFully RemoteMid$232,000 - $348,000 / Year
awsazuregcpvercelsnowflakeclickhouse+10

Headquarters: Remote - United States About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role We're looking for a Staff level Engineer to lead the design and development of a next-generation Data Platform at Vercel. This is a unique opportunity to architect a foundational system that will power data across our products and business, supporting everything from real-time analytics to AI/ML initiatives. Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for our data ecosystem, work across the organization to align engineering strategy with product goals, and build scalable, reliable systems using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake. You'll lead from the front, writing production-grade code, setting high standards for design and data governance, and mentoring a team of engineers as the organization grows. If you're excited by the challenge of building scalable data systems that drive product innovation, we'd love to hear from you. What You Will Do Design and implement a next-generation data platform that supports diverse requirements, including batch and real-time integrations, advanced analytics, and multiple data types, leveraging Kafka, Kafka-based tooling, and additional streaming technologies to power real-time data movement and processing. Work with engineering, product, and senior leadership teams across Vercel to architect solutions that address business needs, aligning technical strategies with product goals and ensuring seamless data availability and usability. Define and maintain guidelines for data ingestion, creation, enrichment, and storage, while overseeing data modeling, ETL processes, and data warehousing (ClickHouse, Tinybird, Snowflake) to achieve low-latency analytics and scalable storage. Develop end-to-end solutions across the tech stack, setting the example for engineering excellence, and provide mentorship and direction that fosters continuous improvement and innovation in the team. Partner with Security, Compliance, and Legal teams to ensure adherence to data protection standards, and champion high availability and fault tolerance through comprehensive monitoring, alerting, and incident response practices. Drive architectural decisions and roadmap planning that ensure efficiency, scalability, and high performance, and evaluate build-vs-buy trade-offs, integrating vendor solutions where appropriate. Collaborate with data scientists and machine learning teams to evolve infrastructure that supports advanced analytics and AI initiatives, serving as a key contributor to strategy, tooling, and platform enhancements for ML-related workloads. Act as a key decision-maker for discovering, vetting, and selecting data architectures and technologies critical to Vercel's success, and establish multi-phase strategic roadmaps that align with overall business objectives and drive data platform maturity. About You 8+ years of experience in data engineering, data architecture, or related roles, with at least 5 years at the Principal Engineer level. Proven track record designing and operating large-scale data infrastructures at high scale in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks. Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services. Strong background in data governance and security, and adept at ensuring compliance with regulatory standards and protecting sensitive information. Outstanding communication and collaboration skills, with the ability to influence technical and non-technical stakeholders across varying organizational levels. A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices across the organization. A Master's degree in Computer Science, Engineering, or a related field is preferred. Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. To apply: https://weworkremotely.com/remote-jobs/vercel-software-engineer-data-platform

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Director of Engineering - Platform
Full TimeOn-siteDirector
azuredockersreplatform engineeringrestpatient care+1

Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose The Director of Software Engineering, Platform will lead the design, scaling, and reliability of Neko Health's core infrastructure. This platform underpins health data, member data, and system reliability across clinics and internal product systems. This role is mission-critical: platform failures directly impact clinic operations and patient care. You will deliver an AI-first platform that ensures absolute resilience and regional scale, enabling the rest of the organization to scale our impact 10X faster. What You'll Deliver in the First 6–12 Months Establish a scalable, secure infrastructure platform on Azure supporting health and member data Enable significantly faster product deployment cycles through platform improvements Increase system reliability and reduce operational incidents affecting clinics Build and scale a high-performance platform engineering team (10-15 engineers initially) Define long-term platform strategy in close partnership with Product and Data Minimum Qualifications Proven experience building and scaling large-scale infrastructure systems Experience building infrastructure as a platform (PaaS mindset) or SRE-level systems Strong hands-on engineering background; ability to code and design systems Experience scaling infrastructure across regions Experience using AI tooling platforms (Claude Code) Experience leading managers and scaling to multi-team structures Preferred Experience Deep experience with Microsoft stack (Azure, Cosmos DB, Docker) Experience supporting data platform infrastructure Experience in highly regulated or mission-critical environments Exposure to AI platform development Find more English Speaking Jobs in United Kingdom on Arbeitnow

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