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Sr. Marketing Automation Specialist
AmplitudeCanada, USA (Fully Remote)5 days ago
Full TimeFully RemoteSenior
dentalmental healthtradinginsurancecoachingmarketo+2

Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. About The Role & Team We're looking for a Senior Marketing Automation Specialist to join our Marketing Operations team and help scale the systems and programs that power our global marketing organization. You'll be a key partner to marketers across the business, bringing strong expertise in marketing automation to execute programs, optimize processes, and ensure our campaigns reach the right audiences at the right time. You'll own day-to-day execution in Marketo, partner closely with our Salesforce team, and help improve lead management, scoring, nurturing, and campaign performance. This is a great opportunity for a hands-on marketing operations professional who enjoys solving problems, improving processes, and using technology, including AI, to make marketing more effective and efficient. As a Senior Marketing Automation Specialist, you will: Own the end-to-end execution of marketing automation programs in Marketo, including audience creation, email and landing page builds, workflows, A/B testing, QA, tracking, and reporting. Partner with marketers across the organization to translate campaign and program requirements into scalable, high-quality marketing automation solutions. Support and optimize lead lifecycle management, including lead routing, enrichment, scoring, nurturing, and campaign attribution, in partnership with our Salesforce administration team. Help manage and optimize our marketing technology stack, identifying opportunities to improve processes, automation, data quality, and overall program efficiency. Leverage AI and emerging technologies to streamline marketing operations, automate repetitive work, and improve the speed and effectiveness of our marketing programs. You'll be a great addition to the team if you have: You're a strong marketing operations partner who can take a business need, translate it into a technical solution, and execute with minimal oversight. You have a detail-oriented mindset and take pride in building programs that are accurate, scalable, and reliable. You enjoy troubleshooting problems, digging into data, and figuring out why something isn't working, then finding a better way to do it. You're curious about new technology and excited to experiment with AI and automation to improve how marketing teams work. We value people who are collaborative, adaptable, and comfortable working across teams in a fast-moving environment. At a minimum, you need to have: 3+ years of experience working in marketing operations or marketing automation, with hands-on experience building and executing programs in Marketo or a similar marketing automation platform. Experience with Salesforce, including working with leads, contacts, campaigns, and reporting, and an understanding of how marketing automation and CRM systems work together. Experience managing marketing programs such as email campaigns, nurtures, webinars, events, or other digital programs from setup through execution and reporting. Strong analytical and problem-solving skills, with an understanding of marketing data, attribution, and funnel management. Basic HTML/CSS skills and a high level of attention to detail, particularly when building and QAing customer-facing marketing experiences. Our values: At Amplitude, our values guide how we show up for one another and for our customers: Humility: We operate from a place of empathy and openness, seeking to understand many points of view. Ownership: We take the initiative to solve problems that drive our shared company success. Growth Mindset: We're tenacious in the face of challenges and seek feedback in order to grow ourselves and others. Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success. We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. Some of our benefit programs include: Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually Flexible time off, ​p​aid holidays, and more Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions Employee Stock Purchase Program​ (ESPP) Other fun facts about Amplitude: Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2. We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. We invest in our people. We offer mentorship programs, management training, and wellness initiatives. We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom. By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice .

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Mid-Market Account Executive - EMEA
Full TimeFully RemoteDirector
restcoachingsalesforcesalesb2b salesaccount management+3

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions , the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours. MaintainX is expanding its enterprise presence across EMEA, and we're rapidly expanding our sales team focused on the UK & Ireland market, with the potential to expand your territory to the rest of Europe Middle East and Africa depending on experience. You'll work closely with our EMEA sales leadership to establish the regional motion, win early reference customers, and help shape how MaintainX goes to market across the region. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts. The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client. What you'll do: Ownership - You will own a "book of business" from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. Know your clients like family and take care of them as such. Expansion - Happy clients tend to expand. You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships. Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations. Presentation - You will conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner and the value and impact of our solutions. Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It's imperative that you stay organized and nothing falls through the cracks. Systems – We're a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy. Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress. Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new. About you: A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment. Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment. Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders. Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders. Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews. Adaptability and comfort in a fast-paced, rapidly changing sales environment. Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management. Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams. A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values. An open and hungry mind, always willing to improve through coaching and learn about our customers' industries. Bachelor's degree or higher, ideally in a relevant field. This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers. Bonus if you have: Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. Experience with startups and entrepreneurial organizations. Experience working in CMMS or facility operations software. Documented success in working in a remote setting. Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build. Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk's benefits are described at benefits.autodesk.com . For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it. Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging . More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

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Associate, Studio Experience - UK Studio
Part TimeHybridMid
goexcelrecruiting

ABOUT THE ROLE Peloton Studios delivers both a broad offering of highly engaging subscription content and world-class member classes, events and activations to our members. We are looking for passionate, customer service-driven individuals to ensure an outstanding experience throughout the entire member journey when visiting our studios. This person should excel working in a fast paced environment, is organized, a self starter with the ability to work well with others and contribute to a welcoming and inclusive workplace. This is a great opportunity for someone who is motivated, strives to go above and beyond, and is able to deliver the highest level of member experience. YOUR DAILY IMPACT AT PELOTON Provide the highest level of customer service and experience to members, prospective members, and guests when they arrive and whilst they are within the studio Appropriately address member feedback and queries in person, or email with a professional and friendly demeanor. These should be answered in a timely manner and with the highest level of professionalism Effectively book, cancel and reschedule live productions for members through TeamUp, our reservation system, assisting them with any account related issues Perform check in duties prior to live production, ensuring members and guests are aware of and adhering to studio rules, waivers and terms and conditions Ensure class occupancy levels are adhered to, working to ensure all live studio spots are filled prior to and day of class by managing day-of standby and waitlists Ensure the energy of the studio experience is optimal, supporting the wider production teams with audience placement and participation Provide studio tours to members participating in live class experiences  Create and prepare swag bags and assist with surprise & delight moments Assist in post class meet & greets; taking, uploading and sending photos to guests and members  Celebrate member moments such as birthdays or milestones Become proficient in all systems across our reservation system, email provider, sms, g-suite, slack Perform any miscellaneous administrative tasks, including studio logs, trackers, etc. Working cohesively with other studio departments to ensure a streamlined production experience Maintain product knowledge and keep updated about the brand Be flexible to support in any additional studio activations or duties outside of our member class offering, including but not limited to event support, group and corporate bookings YOU BRING TO PELOTON Must have experience in customer service/hospitality industry Preferably interested in health, fitness, and/or sports Must be reliable, professional, energetic, friendly, and computer literate Must be friendly and outgoing Ability to effectively communicate in person, via email, and via phone Must have a friendly and professional phone and email etiquette Must have excellent communication skills Able to prioritize and multi-task within a fast-paced environment Must be willing to initiate tasks and perform duties without direction Must have outstanding customer service and problem-solving skills Must have a positive, can-do mentality Ability to work in a fast-paced environment Peloton Studios requires at minimum 3 days of availability for part time employees, including Friday, Saturday and Sunday Ability to work a flexible schedule that includes weekends, holidays, early morning (5AM) and late evening (10PM), adapting to meet the needs of the business #LI-CM1 #LI-Onsite   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Technical Support Specialist I-Romania (French Speaking)
InternshipOn-siteMid
express

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.   Who we are At Playlist, we believe technology should create connection, joy, and ease. We're a team fueled by innovation, driven by curiosity, and grounded in the simple truth that happy teams make happy customers. We're here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical Support Specialist I, you'll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction. You'll dive into a dynamic, high-energy environment, helping customers navigate our products and services primarily over the phone (and sometimes through email, chat, and web forums). Here's how you'll make an impact: Deliver exceptional technical support to our English and French-speaking customers with warmth, clarity, and care. Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive. Navigate multiple support channels (phone, email, chat) with ease and professionalism. Educate customers on features and services, guiding them to get the most out of our products. Document customer interactions thoughtfully to ensure a seamless experience across touchpoints. Follow internal knowledge management processes to provide accurate, trusted solutions. Escalate complex issues appropriately to ensure every customer finds the right resolution. Acquire your Level 1 Technical Support Certification and continue growing your technical expertise. Experience You Bring You're energized by helping others, solving problems, and learning new technologies. Here's what sets you up for success: 1+ year of customer service or call center experience, ideally in a fast-paced environment. Fluent in French and English Strong communicator. Clear, empathetic, and confident across phone and email. Curious and solution-focused, with the ability to ask great questions and actively listen. Comfortable with internet browsers, email platforms, and multitasking across systems. Quick learner with a passion for understanding software and translating tech talk into real solutions. Calm under pressure and skilled at creating positive outcomes, even in high-energy situations. Eligible to work in the country the job is advertised (RTW required).   Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

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Technical Account Manager
InternshipOn-siteMid
expresssqlproject managementarchitectureaccount management

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Account and Implementation Management Team provides a wide range of services to Mindbody customers who wish to engage with a single-point-of-contact for their account and complex technical management needs. The team also provides support for multiple types of one-time project engagements from site redesigns to mass data changes within the software. JOB SUMMARY: A Technical Account Manager (TAM) provides technical and account management support to their assigned base by gaining a deep understanding of a customer's business model, data, and integration needs to develop solutions that meet the customer's needs within the software and improve efficiencies. The incumbent is required to develop relationships with both customers and internal resources to ensure a customer's success, drawing on strong technical fluency (APIs, SQL, data analysis) alongside account management skill. The TAM is responsible for managing the customer experience by educating customers on best practices, acting as their liaison for all things Mindbody — including technical and integration matters — and delivering services in a way that our customers are delighted to do business with Mindbody. MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree or equivalent experience, preferably in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent hands-on experience. Three (3) years of experience in a client facing, high-level role such as solutions engineering, technical account management, or implementation. Demonstrated hands-on SQL experience (writing and troubleshooting queries) and working familiarity with APIs (able to read documentation and translate technical discussions between customer developers and our API team). Project management or coordination experience preferred. Prior experience with Mindbody's core software products is a nice to have; strong technical aptitude and ability to ramp quickly on new platforms and technical stacks is required. Demonstrated ability to quickly learn and acquire new industry, company, product, or technical knowledge and best practices. Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently across a broad range of activities and projects at any given time; ability to meet internal and external deadlines. Excellent verbal and written communication skills, with the ability to communicate in a clear, concise, and understandable manner, including translating technical concepts (API behavior, query logic, integration architecture) to a non-technical audience. Demonstrated ability to mitigate and take ownership of escalated and complex technical and account issues with confidence, patience, and professionalism. Ability to use strong problem-solving skills, quick-thinking, expectation setting, and use of independent judgement when making decisions that have a technical or business impact on customers and Mindbody. Experience writing technical procedures, documentation, or integration specs, and presenting information in response to customer questions in one-on-one and group settings. Ability to collaborate cross-functionally with all levels of internal customers — including engineering and product teams — from front-line staff to senior-level leadership in a tactful and professional manner and recognizes the importance of building professional and positive working relationships. Demonstrated ability to provide support to customers in advanced and complex technical situations, facilitating change management as needed. JOB DESCRIPTION Ability to share feedback and suggestions internally to improve processes, products and services while advocating for customer needs. Required experience with: SQL (querying, data troubleshooting/analysis) Application Integration Programming (API) — able to understand and translate technical API discussions between a customer's developers and Mindbody's API team; comfortable reading API documentation, requests, without hands-on development work Experience with any of the following is preferred: Partner Solutions Cross-Regional implementation and support Datashare implementation and support Mindbody core or add-on products PRINCIPAL DUTIES AND RESPONSIBILITIES: Build and maintain a strong foundation of technical knowledge around Mindbody products, partners,and services. Manage a designated complex portfolio of customers as assigned. Use advanced product and technical knowledge to educate customers on product features, API/integration options, or additional services to meet their needs; assist them with gaining additional value and knowledge of the product and services. Act as a single point of contact to coordinate resolution of basic and complex customer inquiries, including API, data, and integration issues, by gathering information to identify and assess the nature of the problem; escalate issues to a higher-level of technical support or engineering, as needed. Identify gaps in a customer's workflows, site setup, integrations, and product usage, to develop technical and process solutions that support a customer's business objectives and educate them on best practices. Accurately track time spent on customer engagements, technical support interactions, account progress and milestones consistent with current and future department procedures and KPIs; responsible for individual metrics and department goals set by Mindbody leadership. Act with a sense of urgency and professionalism while engaging with customers and meeting internal and external deadlines; follow through on all assigned action items. Collaborate internally — including with engineering, product, and data teams — to develop and share best practices and technical knowledge that will better support customers. Advocate and communicate opportunities for development to management with a solution-oriented mindset when technical issues or process changes are needed to support a better customer experience. All other duties as assigned. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Ability and willingness to travel, as needed, to customer locations. Flexibility of work schedule as required by designated customer base. This role regularly utilizes a computer, including the use of a monitor, mouse and keyboard. The noise level in the work environment is usually moderately noisy and may have frequent interruptions or distractions. SCOPE OF SUPERVISION/AUTHORITY: Duties are performed under limited supervision. Often responsible for planning and organizing their own work, which will be directly related to general business operations of the company or its customers. Will receive training and guidance from manager as needed. Individual contributors will be required to regularly exercise discretion and independent judgment with respect to matters of significance. No direct management responsibility. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

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Lead Product Manager, Identity Platform
InternshipOn-siteLead$175,000 - $200,000 / Year
expresssqloauthoidcsamlsso+7

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the Role We are seeking an exceptional Lead Product Manager to own and evolve our Identity Platform strategy across Mindbody's ecosystem. You will be responsible for delivering a seamless and safe account creation, login, and relationship management experience for consumers interacting with Mindbody products, while providing the tools and capabilities for staff users to help their clients with login and secure their own account access. This role requires deep expertise in Identity & Access Management (IAM) , a consumer-grade UX mindset, and the ability to balance enterprise workflow stability with delightful user experiences. You will architect and scale identity systems that support millions of end users and thousands of business customers across multiple SaaS applications. What You'll Do Own the vision and roadmap for Mindbody's unified identity platform , serving as the foundation for authentication, authorization, account management, and user relationships across our product ecosystem. Enhance consumer identity systems with features that business customers need to provide seamless, secure, and user-friendly experiences for their clients. Launch features to targeted demographics while monitoring impact. Enable multi-factor authentication (MFA) for all staff users of B2B Mindbody software, ensuring enterprise-grade security without disrupting business workflows. Lead the strategy and execution of large-scale identity migrations and rollouts , ensuring secure, stable transitions for thousands of enterprise customers and millions of consumers. Define and evolve granular, customizable permission and role models for enterprise customers, including complex organizational structures, hierarchies, and administrative controls. Develop and scale multi-user and family relationship models for consumer products, including shared access, guardianship, household structures, and delegated roles. Lead cross-functional alignment for identity standards across multiple product teams, ensuring consistency and reliability throughout the Mindbody ecosystem. Own end-to-end product initiatives—from user research and requirements through rollout planning, migration coordination, change management, and post-launch optimization. Work closely with design and UX writing partners to deliver IAM flows with exceptional clarity, precision, and ease of use . Communicate product strategy, risks, and tradeoffs at executive levels, building consensus across technical and non-technical stakeholders. What We're Looking For Required Experience & Skills 7+ years of product management experience, with at least 3 years specifically focused on Identity & Access Management , authentication systems, or security platforms. Demonstrated success owning IAM for both enterprise (B2B) and consumer products . Experience defining and implementing unified identity platforms across multiple SaaS applications , with strong architectural understanding of cross-product identity needs. Proven track record leading major identity migrations , login-related transitions, and high-scale rollouts impacting thousands of organizations and millions of users. Deep expertise in identity standards and technologies: OAuth 2.0, OpenID Connect SAML SSO, OIDC SSO MFA (TOTP, SMS, push, hardware keys) Social sign-on (Google, Apple, Facebook, etc.) Hands-on experience building or managing complex permissions and role-based access control (RBAC) for enterprise environments. Experience designing and operating multi-user or family account structures on the consumer side. Able to self-serve data for analysis, reporting, and troubleshooting using SQL without relying on engineering or analytics teams. Strong understanding of how identity changes impact business operations , with demonstrated ability to execute identity improvements without breaking established workflows. Excellent collaboration, communication, and stakeholder management skills - including the ability to articulate complex technical concepts to executive leadership. A data-driven approach with experience using metrics, experimentation, and user research to drive product decisions. Preferred Qualifications Experience in regulated industries (finance, healthcare, wellness, education). Familiarity with identity governance, auditing, and compliance requirements. Experience with customer lifecycle, entitlement systems, or cross-product platform integration. Background working on platform teams supporting multiple product groups or business units. Experience in the wellness, fitness, or beauty industry. What You Bring A user-first mindset that balances enterprise workflow stability with consumer-grade usability. A security-first approach that does not compromise clarity or simplicity. A systems-thinking perspective with the ability to architect identity solutions that scale across multiple products and business models. A collaborative, thoughtful leadership style and passion for building elegant, secure, and resilient IAM foundations. The ability to help staff users support their clients while maintaining security and privacy standards. Why Join Playlist At Playlist, you'll have the opportunity to shape the identity experience for millions of wellness consumers and thousands of business owners worldwide. You'll work on challenging problems at the intersection of consumer experience, enterprise security, and platform architecture, with the autonomy and support to make a meaningful impact.   Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to $200,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

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Customer Success Manager
AnthropicMunich, Germany (Hybrid)5 days ago
ContractHybridMid
goconcreteproject managementpartnershipscustomer successrecruiting+4

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Job Description About the role Join Anthropic's Customer Success team as an Munich based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across DACH helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.  In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.  You'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with key DACH customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of DACH customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as a member of CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures   You may be a good fit if you have: 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) in region Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs  Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic "roll up your sleeves'' mentality. You are a true team player Fluency in German and English   Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Enterprise Solution Engineer - South East / Mid Atlantic
Full TimeFully RemoteMid
pythonsqlsnowflakebigqueryredshiftdatabricks+4

Sigma's vision is to create an insight-driven world where people, organizations, and, ultimately, humanity are transformed for the better by data. At Sigma, we are building a cloud-native business intelligence platform that allows users to tap into their biggest databases hosted in the cloud and easily conduct ad hoc analysis to gain business insights in seconds. All without any SQL programming. We are growing the Solution Engineering team and are looking for a Solution Engineer who will help redefine the business intelligence landscape for our customers. You will join a talented team of Solution Engineers with a shared mission to truly make data access easy to drive business results. The Sigma Solution Engineer believes in the power of analytics to transform organizations and uncover new data insights to increase business agility. The Sigma Solution Engineer will act as the trusted advisor to our prospects and customers working in tandem with Sales, Business Development, Product Management, Engineering, and Support. This individual is ultimately responsible for managing and delivering on all activities related to the technical presales cycle. This includes presentations, demonstrations, and hands on development of prototypes. You will align closely with our field Regional Sales Managers (Enterprise) focused on sales in new and existing accounts. What You Will Be Doing Understand and uncover business challenges and issues faced by the customer and be able to run a targeted discovery sessions or workshop Engage with business users to define, create, and showcase solution prototypes Build and present customized demos for customers, trade shows, and webinars Confidently present and articulate the business value of the Sigma platform to all levels within an organization Deliver product, technical, and security related responses on RFPs/RFIs Participate in product, sales, and relevant technology certifications to acquire, maintain, and grow skill sets Work as a team player by contributing, learning, and sharing new knowledge Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles Manage multiple customer engagements concurrently Attain quarterly and annual objectives assigned by management Become a Sigma champion and product expert, prospects and customers will look to you for advice and expertise Qualifications We Need Minimum 5 years of business intelligence experience Customer relationship skills Strong understanding of database concepts Cloud data warehouse experience - Snowflake, Redshift, BigQuery ETL experience - Fivetran, Matillion or traditional ETL Excellent organizational skills and ability to multitask in a fast-paced startup environment Experience implementing production business intelligence solutions or proof of concepts Bachelor's degree in computer science or related field or equivalent technical & business experience 25% Travel Qualifications We Want (also, skills you'll learn!) Experience at a SaaS company or with cloud architectures Experience with data analytics business use cases Business consulting AI/Apps development experience Startup experience About Sigma Sigma is a modern analytics & business intelligence (BI) application built for the cloud. Trusted by data-first companies, Sigma provides live access to cloud data warehouses using an intuitive spreadsheet interface—empowering business experts to ask more of their data without writing a single line of code. With the full power of SQL, the cloud, and a familiar interface, business users have the freedom to analyze data in real time without limits. Sigma is self-service analytics as it was meant to be: a single source of truth that eliminates data extracts, simplifies analysis, and drives BI adoption at every level of business. Sigma is closing the gap between data teams and business experts. To learn more about Sigma, visit www.sigmacomputing.com or join the conversation on Twitter @SigmaComputing. About us: Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase. Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia). Sigma's use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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Peloton Expert (Part-Time) - Detroit Twelve Oaks
PelotonDetroit Twelve Oaks (Hybrid)5 days ago
Part TimeHybridMid$37,440 - $37,440 / Year
dentalmental healthinsurancesalesrecruitinginventory management

  ABOUT THE ROLE This role will be eligible to participate in the monthly commission compensation plan and company benefits As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!  YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content  Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule,  including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. this role is in Novi, MI 48377 at Twelve Oaks Mall #LI-CM1 #LI-Onsite   The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: Medical, dental and vision insurance  Generous paid time off policy Short-term and long-term disability Access to mental health services 401k, tuition reimbursement and student loan paydown plans Employee Stock Purchase Plan Fertility and adoption support and up to 18 weeks of paid parental leave  Child care and family care discounts Free access to Peloton Digital App and apparel and product discounts Commuter benefits and Citi Bike Discount Pet insurance and so much more! Hourly Pay Rate $19.50 — $19.50 USD   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Audit Operations Lead
AnthropicSan Francisco, United States (Hybrid)5 days ago
InternshipHybridLead$230,000 - $230,000 / Year
sqltriageconcreteremediationcpainternal audit+8

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role You will run the external audit calendar for our SOX 404 program as we scale toward an IPO. That means coordinating with our external auditors across the year, aligning testing windows with control owners, educating our control owners, and keeping requests and deliverables on schedule. You will also own SOX scoping and risk assessment cycles, deficiency tracking, and status reporting, and help roll out our GRC platform so the program runs from one system of record instead of spreadsheets. You will scale the program through AI-enabled workflows that reduce manual effort and speed up our SOX program. This role reports to the Head of Business Controls and works closely with everyone on the SOX and Internal Audit team. This is an individual contributor role for someone who keeps a complex program on schedule, writes clearly, and makes the program simpler each cycle. Key responsibilities Own the annual SOX audit calendar, including interim and year-end testing windows, walkthrough schedules, and key deliverable dates agreed with external auditors. Serve as the day-to-day point of contact for external auditor requests. Triage, route, and track each request to closure, including PBC (provided-by-client) lists and evidence deliveries. Coordinate auditor walkthroughs and fieldwork with process owners, control owners, and the SOX Testing team, so each control owner is asked for the same evidence once. Track auditor findings, management responses, and deficiency follow-ups, and report status to Internal Audit leadership. Prepare control owners and process owners for auditor sessions, and get evidence delivered on time without direct authority over them. Lead the annual SOX scoping and risk assessment, including quarterly refreshes, and support the annual Fraud Risk Assessment, so the program has appropriate scope and coverage under COSO. Monitor BP and IT SOX testing and report status to leadership and share status with external auditors Lead work with the business to improve control documentation, including education of templates and SOX guidance. Find optimization and automation opportunities across the SOX lifecycle through the use of AI. Support the rollout of the GRC tool for SOX, including control libraries, workflows, evidence requests, and testing templates. Define the data and reporting requirements the platform must meet, and test that it produces what the program needs. Run the quarterly sub-certification process and report results to leadership Own SOX program status reporting: dashboards and metrics for leadership, audit calendar progress, and deficiency and remediation status. Own status reporting for the full SOX lifecycle: scoping and risk assessment, testing, deficiencies and remediation, segregation of duties (SOD), SOC 1 report reviews, the fraud risk assessment, and audit calendar progress. Minimum qualifications Big 4 audit firm experience on SOX 404 or ICFR engagements, including managing audit calendars, PBC requests, and fieldwork with external audit teams. Experience working directly with external auditor teams on requests, testing schedules, and findings, from the company side. Several years of hands-on SOX 404 experience, including scoping, risk assessment, control documentation, testing, and deficiency evaluation. Working knowledge of the COSO framework, ICFR, and PCAOB standards. Experience developing or maintaining Risk and Control Matrices and process documentation or flowcharts. Experience implementing or administering a GRC systems Experience reporting program status, metrics, and issues to senior leadership. Ability to get control owners to deliver on time without authority over them. Clear writing and calm coordination under deadline pressure. A Bachelor's degree in a related field or equivalent experience. Preferred qualifications In-house SOX experience at a pre-IPO or newly public company. Experience running a fraud risk assessment. CPA, CISA, or similar certification. Comfort with SQL or data tools for reporting, and experience building lightweight automations, including with Claude. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Financial Crimes Analyst
FlexUSA (Fully Remote)5 days ago
Full TimeFully RemoteSenior
gosqldentalcase managementinsuranceunderwriting+6

Flex is building the AI-native private bank for business owners . We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023 , Flex has scaled from zero to nine-figure annualized revenue , with a clear path to profitability by late 2026 . We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue) —the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. - Mission-critical problems : We build software that directly controls how money moves at scale. - High bar, low ego : Small teams, exceptional people, real ownership. - Speed over comfort : We prioritize execution, quality, clarity, and results. - Enduring impact : What we're building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About the role Flex moves real money at a serious scale, and someone has to make sure it only moves for the right reasons. We're hiring our first Financial Crimes Analysts to be that someone, and to build the function around them. This is a net-new role. You'll report directly to the Head of Financial Crimes and work side by side with the people who designed our financial crime program. Once a customer is through the door, you own what happens next: monitoring their activity, investigating what looks wrong, deciding what is suspicious, and writing the narrative that backs the decision. Your first priority will be working through our alert and case backlog and keeping the queue moving, which means a lot of hands-on investigation from day one. Our processes are still being built, so you'll also notice what's clunky, document it, and help simplify it. As the backlog comes under control, you'll have more room for bigger improvements. The scope is broader than a typical analyst role because the function is still taking shape, and the people who join first will set its standards and its reputation with our partners. This is a strong fit if you have a few years of hands-on financial crimes experience, enjoy digging into cases, and want to grow from running a process into helping design one, with a clear path into broader program responsibilities as the team grows. What you'll own You'll be a core part of financial crime detection and investigation at Flex. Post-onboarding risk. Own the question "is this customer's activity legitimate?" from the moment an alert fires to the moment it is cleared, escalated, or filed. The queue and the backlog. Your first priority is working through our alert backlog and keeping the queue current, with an eye on both quality and speed, so real risk gets the scrutiny it deserves and good customers aren't slowed down by noise. The investigation standard. Help set the bar for what a strong case narrative looks like here: clear, well supported, and defensible to a regulator or bank partner without a follow-up call. Detection coverage. Flag the typologies, patterns, and blind spots you see across cases and bring them to Risk, Operations, and Engineering, so they can become better rules and fewer false positives. The process. Document what works and flag what's clunky as you go. As the backlog comes under control, you'll have room to take on bigger improvements. Your voice. As one of the first official Financial Crimes Analysts at Flex, you'll see where the process works and where it doesn't, and you'll have a real voice in how the team grows. What you'll do Detect and decide Review and disposition transaction monitoring alerts, applying BSA/AML typologies to separate genuinely suspicious activity from false positives Investigate unusual activity across accounts, payments, and cards, including patterns that point to money laundering, fraud, account takeover, and other illicit behavior Escalate higher-risk cases to supervisory review with a clear recommendation, not just a pile of facts Support UAR and SAR filings, working alongside senior team members and building toward owning filings end to end Investigate and document Write case narratives so clear and well supported that a reviewer, examiner, or bank partner can follow your reasoning without a call Conduct enhanced due diligence on existing customers whose activity raises concerns, and refresh customer risk profiles when behavior no longer matches what we were told at onboarding Pick up cases handed over by our KYC team when a flagged account needs a deeper activity review, and hand back what you learn so onboarding decisions get sharper Keep accurate, complete records in our case management system Build the program Help flag the patterns and process gaps behind noisy alerts or missed risk, and help turn them into better detection rules and simpler procedures Partner with Risk, Operations, Support, and Engineering to close open requests and, over time, tune monitoring Support quality assurance and file reviews, including for our bank partner program Stay current on evolving AML typologies and regulatory guidance, and bring what you learn back to the team What we're looking for You're comfortable with ambiguity, you make sound calls with incomplete information, and you can work a high-volume queue without losing quality. You have 1–3 years in BSA/AML compliance, transaction monitoring, fraud operations, or a related financial crimes role Hands-on experience dispositioning transaction monitoring alerts in a platform such as Sardine, Unit21, Actimize, or similar, with a working knowledge of AML typologies Exposure to fintech, payments, card programs, or BaaS program compliance Experience tuning detection rules or working with data and SQL to investigate patterns Working knowledge of KYC/CDD requirements and BSA obligations Exposure to suspicious activity reporting, including drafting narratives or supporting UAR/SAR filings Strong written communication: you can explain why something is or isn't suspicious in plain language and summarize complex findings concisely High attention to detail, plus the ability to manage a queue and prioritize well A self-driven, growth mindset: you don't wait to be handed the next problem, and when you see a clunky step or a noisy rule, you fix it and write down the better way Bonus points CAMS or another AML certification, completed or in progress Compensation Final compensation within this range will be based on experience, qualifications, and interview performance. This position is also eligible for equity compensation. Flex offers medical, dental and vision insurance, paid time off, and a 401(k) plan. Applications will be accepted on an ongoing basis until the position is filled. Additional Information Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big.

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Account Executive, Product Sales - Payouts
InternshipOn-siteMid
gosalesbusiness developmentpartnershipsaccount executivelean

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe's portfolio. The Payouts Product Sales team is tasked with engaging the largest most complex users and platforms in the industry, build world class programmable global money movement businesses, and providing solutions that address their cash flow and capital challenges, and help them. The team is lean, highly visible and highly cross-functional! What you'll do As an Account Executive, Product (Payouts) at Stripe, you will use your sales and product expertise to help drive growth of Stripe's payouts products solutions. You will collaborate with product, treasury, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in-depth product discussions with existing and prospect users Globally – and building and executing against our go to market strategy. Responsibilities Lead complex new and renewal deals when related to Stripes payouts product suite and tailored solutions Deeply understand the sales process and competitors offerings in terms of payouts, with a strong emphasis to overcoming competition to win all deals  Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing and Account teams to help amplify our growth trajectory globally  Who you are You are an adept sales, partnerships or BD person, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, CPO and Treasury. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 5+ years of sales or business development experience at a technology company and a track record of top performance, working specifically on enterprise or strategic accounts  5+ years of experience selling payments to large enterprise merchants  A proven ability to build strong collaborative working relationships with business partners internally and externally The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision An enthusiastic "roll up your sleeves" mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders

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