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About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients. Responsibilities: Ensure clients are informed throughout the service experience from initial contact to vehicle handover Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs Explanation of invoice to customers of repairs preformed to ensure correct understanding of completed work and that all concerns have been address to customer satisfaction Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step Other duties as assigned Qualifications: 2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role Excellent interpersonal skills with a compassionate and patient demeanor Problem-solving and creative thinking skills Ability to articulate and document details to ensure smooth workflow Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications:  AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.   INDFS Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $28 — $38 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Role   Reporting to the Director, Vehicle Development and Test Europe, the Senior Prototype Driver supports vehicle testing across dynamics, durability, noise and vibration, and performance. The role combines prototype driving, vehicle preparation, instrumentation support, data collection, diagnostics, and collaboration with engineers and technicians.     Key Responsibilities   Test-drive and evaluate prototype vehicles in real-world situations on approved routes and tracks.   Conduct safety inspections, perform specialized test procedures, and document findings clearly and concisely.   Recreate driving scenarios in controlled and field tests and provide structured feedback to engineering teams.   Perform daily vehicle checks and maintenance and keep vehicles ready for field testing.   Complete manual data collection, mapping drives, and final data-verification drives.   Drive prototype vehicles on public and private roads to collect data and troubleshoot technical issues.   Develop and follow team processes and document issues and improvement opportunities.   Support vehicle and bench-system diagnosis, maintenance, and repair.   Assist with installation, upgrade, calibration, and configuration of sensors, ECUs, and related equipment.   Work across prototype, pre-production, show, and production vehicles in a multidisciplinary environment.     Requirements   Valid driver's license with at least 8 years of driving experience and a clean driving record.   Demonstrated ability to drive safely in all weather conditions.   Ability to drive for prolonged periods, routinely exceeding 8 hours.   Willingness to work flexible hours, including weekends and overtime when required .   Good vision, hearing, motor skills, alertness, and driving instinct.   Basic computer skills and ability to operate GPS equipment.   Clear written and verbal communication skills .   Strong learning agility and the ability to solve new problems in a dynamic environment.     Preferred Qualifications   Associate degree or equivalent vocational training.   Experience with fully electric vehicles.   Professional motorsport or race-team experience.   Fabrication and automotive wiring experience.   Luxury automotive technician experience.     Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with  Europe an data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Southwest Policy Manager will be the face of Waymo as we preserve our freedom to operate in Texas and Arizona, particularly as we look to increase our public-facing service in these states. This role will help us strategize and navigate state and local policy and regulatory challenges particularly as the business faces increasing headwinds from a political environment.  Who do we need to know, what do we need to know, and how do we need to conduct our business - in order to continue our existing, and grow our planned operations in the midwest. Day to day, the Southwest Policy Manager will manage a mix of internal meetings, reporting, strategic advising, managing external consultants and external meetings, and events representing and advocating for Waymo- specifically in state capitols and major metro areas.  The role will require strong emphasis on internal collaboration and cross-functional team work, and strong emphasis on organizational skills. This role follows a hybrid work schedule and reports to the Regional Head of the West You will: Engage directly with Southwest state and local policymakers, regulators, industry stakeholders, and key opinion leaders to shape policy and political dialogue and serve as the "face of Waymo" throughout the region. Track current and emerging political activity in the region while executing policy strategy that benefits Waymo's users and business.   Develop and maintain strong relationships with Southwest state and local elected officials, their staff, regulators, and other key external stakeholders.  Collaborate closely with internal cross-functional stakeholders including strategic advising.  Work closely with other teams at Waymo to ensure up to date knowledge of company plans and reporting policy political developments with analysis. Collaboratively manage state consultant relationships and represent Waymo in local chambers and trade associations, state organizations, and national political organizations including 501C3 and 527 organizations. You have: Reside in the Southwest/ Texas / Austin with ability to frequently travel to state capitols and Southwest cities.  5-7 years of experience of public policy experience within government, or relevant nonprofit, public interest groups, companies, lobbying firms or industry associations; A well-developed network of relationships with key figures across the Southwest legislative and policy landscape.  Skilled and experienced at persuasively and diplomatically advocating complex policy positions before a wide variety of audiences Excellent interpersonal and organizational skills, and exceptional verbal and written communication skills. Hands-on legislative and regulatory analytics experience, including drafting and editing legislation.  We prefer: At least 2+ years working specifically on technology or transportation policy issues.  Bachelor's degree, MPP/MBA/JD preferred.  Work experience in both state and local politics.  Work experience in the private sector.  Knowledge of the policy environment for autonomous vehicles. Knowledge of future of work, labor, and workforce development policy issues Knowledge of privacy, artificial intelligence, cybersecurity, and other public policy issues related to data-driven industries Travel Requirements: Up to 40% travel within Texas and Southwest on a frequent basis and occasionally travel to California, DC, and other major U.S. cities for conferences.   The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $177,000 — $218,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The UK Operations Team is responsible for delivering Waymo service across UK cities. This role works closely with Product, Operations Partnerships, Engineering, Global Operations, Ops Planning, Finance, Safety, Policy and business partners. We are seeking a confident, decisive, and results-oriented leader to join our team as a Supply Operations Manager. This role demands an individual who thrives in fast-paced, dynamic environments, excels at managing cross-functional teams, and is committed to driving operational success and market excellence for our autonomous ride-hailing service. You'll foster strong partnerships, champion continuous improvement, and leverage data analytics to monitor market health, identify trends, and implement proactive strategies to balance demand and supply, ultimately driving innovation and long-term success. In this hybrid role, you will report to the Country Lead within the European Market Operations Team. You will: Strategic Leadership (Partner Support/Management): Strategic and decisive leadership to manage and optimize daily partner operations, fostering a high-performance culture emphasizing collaboration and accountability, escalating product issues while supporting partner multi-facility operations (partner results) to ensure strict adherence to all safety, compliance, and regulatory protocols. Commercialization: Primary liaison to support internal stakeholders in expanding the market by providing guidance and expertise, communicating with all stakeholders to ensure alignment, monitoring progress, identifying potential issues, and developing contingency plans to ensure the success and sustainability of the market scale. Supply & Demand Planning: Manage Supply & Demand Planning by ensuring that staffing levels align with operational needs and in-service supply. Continuous Improvement: Must be continuously monitoring and improving processes, systems, and performance metrics to drive efficiency and productivity, and reduce costs. Co-Lead Market Expansion: Strategically expand the market by executing innovative initiatives with partners, leveraging data insights, and applying critical thinking to identify opportunities and resolve challenges effectively. Build Collaborative Partnerships: Build and maintain strong partnerships across the company and with partners, ensuring alignment with organizational standards, goals, and a shared commitment to success. Drive Sustainable Outcomes: Serve as a trusted leader with a continuous improvement mindset, consistently monitoring and enhancing processes, systems, and performance metrics to drive operational excellence, strengthen stakeholder alignment, and deliver measurable, sustainable results, all while boosting efficiency, productivity, and reducing costs. Maximize Market Profitability: Manage departmental budgets, identifying and implementing cost-saving initiatives, and monitoring key performance indicators to effectively allocate resources and ensure all operational initiatives align with financial parameters and organizational goals. You have: 10+ years of experience in operations management, preferably managing daily operations in a fast-paced environment in fleet management, transportation, or logistics, with a deep understanding of safety. Bachelor's degree, or in lieu of a degree, an additional 6+ years of work experience in a combination of program management, business operations, strategy consulting, planning, or equivalent fields. Excellent leadership skills, including the ability to motivate & lead by influence partner teams, develop and execute strategies, and drive performance improvement. Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions. Strong analytical and problem-solving skills to identify and address performance issues proactively, preferably using data analytics tools and reporting software to track key metrics and performance trends. Strong communication and presentation skills showcasing an ability to influence people to contribute to continuous improvement of operations. We prefer: Experience in Ride-Hail & Transportation: Direct experience in the ride-hailing or broader transportation industry is a significant plus. Data-Driven Decision Making: Proficiency in leveraging data analytics and reporting tools to monitor market health and inform strategic decisions is essential. Experience with SQL and data mining is highly preferred. Operational Management Experience: A background in general operations management, vendor management in addition to the minimum requirements, would be beneficial. Continuous Improvement Mindset: A demonstrated history of identifying and implementing process improvements to increase efficiency and reduce costs. Strategic & Decisive Leadership: The ability to provide clear, strategic leadership and make quick decisions in a fast-paced environment. The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range £92,000 — £96,500 GBP

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. This role follows a hybrid work schedule and reports to the Head of Remote Assistance & Vehicle Dispatch. You will: Manage Vendor Service Delivery & Enablement: Provide BPO vendor partners with the necessary tools, workflows, data access, and support to ensure operational effectiveness and SLA compliance during scaling Implement Global Governance & Quality Control: Establish robust governance, change management, and quality control frameworks across vendor relationships supporting the GOC Support Strategic Decision-Making & Footprint Expansion: Partner with cross-functional leads to construct evidence-based recommendations and evaluate trade-offs for vendor selection, international location strategy, BPO RFP evaluations, and multi-tier operational footprints for Remote Assistance Partner Cross-Functionally: Collaborate closely with Legal, Regulatory, Safety, Product, Engineering, and Workforce Management (WFM) to align operations with regional requirements Serve as Regulatory & Process SME: Act as the primary Subject Matter Expert on RA operations, drafting legal/operational documentation and answering inquiries from regulators, partners, and internal stakeholders   You have: 7+ years of experience in program management, operations, regulatory compliance, or vendor management within complex environments Bachelor's degree in Business, Public Policy, Legal Studies, Operations, or a related field Proven track record writing operational standards and compliance documentation for technical or operational workflows Demonstrated experience working under ambiguity, structuring unorganized problems into clear goals, and leading cross-functional alignment Strong analytical and problem-solving skills, with experience utilizing project management frameworks and tracking operational metrics Exceptional written and verbal communication skills, with the ability to draft formal documentation and present operational strategies to internal leaders and external partners   We prefer: 5+ years of Business Process Outsourcing (BPO) or vendor management experience, particularly in scaling offshore or multi-tier vendor operations Master's degree in Business Administration (MBA), Law, or Public Policy Experience in highly regulated or safety-critical industries, such as autonomous vehicles, transportation, telecommunications, or aviation Background in Continuous Improvement (CI), change management, and operational process optimization         The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $159,000 — $196,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Europe Operations team is accountable for service delivery and eliminating supply blockers to meet demand, working closely with technical program managers, facility engineers, and site operations leaders dedicated to building and sustaining the world's most advanced autonomous fleet infrastructure. We  bridge physical engineering, power grid delivery, and software tooling to ensure Waymo's fleet operates safely, efficiently and continuously at global scale.  In this hybrid role, you will report to the Director of Operations, Head of Europe Operations . You will: Orchestrate European Site & Infrastructure Enablement: Lead the end-to-end multi-country program execution for new facility bring-up, high-voltage EV charging grid interconnections, and tech deployment across European hubs, ensuring infrastructure resilience and readiness for multi-market autonomous fleet operations. Drive Scalable Automation & Process Architecture: Standardize depot workflows across European facilities enabling scale & fleet growth, using continuous improvement principles, tracking mitigations, and removing blockers for scale Complex Program Management: Establish and enforce a unified framework for rider-only operations, driving decisions to unlock all types of infra required to deliver service, including parking, charging, pit-stops, service centers and testing locations. Executive Vendor & Strategic Supplier Governance: Establish strategic new and existing partner frameworks and requirements across Europe to deliver high-performing SLA adherence, CapEx efficiencies, and continuous service delivery. Build High-Impact Cross-Functional Alignment: Serve as the strategic bridge between Facilities, Engineering and Product leadership and local European field teams, aligning international program goals with technical roadmap requirements and regional operational realities. Optimize Multi-Country CapEx/OpEx Portfolios: Lead multi-million Euro infrastructure and technology budgets, establishing resource allocation models, cost-efficiency benchmarks, and financial governance to ensure European market expansion meets strategic financial targets. You have: 10+ years of experience leading complex programs, technology operations, or infra-structure/industrial program management across multiple facilities, including multi-country European expansion in transportation or other operating fields/automated logistics. Proven track record as a senior technical, program management or strategy involving infrastructure, real estate bring-up, or large-scale technical operations across European regulatory jurisdictions (e.g., UK, Germany, Spain, France). Advanced expertise in data-driven operations management, using large sets of data to drive decision making, business intelligence, and advanced metrics to track multi-site throughput, charger utilization rates, and operational resilience. Demonstrated experience developing and executing multi-facility Business Continuity Plans (BCP) and crisis recovery frameworks across high-demand critical facilities. Bachelor's degree in Engineering, Supply Chain, Business Operations, or equivalent practical experience (Master's/MBA or Six Sigma Black Belt preferred). Exceptional communication and executive stakeholder management skills with proven ability to influence matrixed cross-functional teams and external regulatory/utility entities. Ability to travel within the EU up to 40% of the time. We prefer: Autonomous Mobility & EV Infrastructure Domain Expertise: Deep familiarity with AV fleet operations, or ride-hailing support systems. Cross-Border Regulatory Leadership: Hands-on experience navigating EU/UK transportation frameworks, municipal zoning, and high-voltage electrical grid interconnections with national utility providers. International Program Scaling: Demonstrated success scaling operational footprints from initial pilot programs to multi-city commercial operations across diverse language and legal environments. Systems Engineering & Automation Integration: Experience specifying, deploying, and validating programmatic software tools and automation systems inside physical depot environments. Fluency in European Languages: Professional fluency in German, Spanish, French or other western European languages in addition to English is a strong advantage. Lean/Six Sigma Certification. Travel:  Up to 40% of travel The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range £118,000 — £124,000 GBP

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. This role follows a hybrid work schedule and reports to the Head of Remote Assistance & Vehicle Dispatch. You will: Drive Global Quality Strategy & Frameworks: Architect, launch, and govern an enterprise-grade global quality framework and scoring standard across all international regions, vendor tiers, and outsourced BPO partners to ensure consistent operational excellence. End-to-End Process Architecture & Standardization: Design and maintain a standardized global library of Standard Operating Procedures (SOPs), process maps, and operational policies, bridging gaps between engineering/safety specifications and field execution. Continuous Improvement & Root-Cause Retrospectives: Analyze complex operational data, conduct deep-dive process audits, and lead root-cause retrospectives to systematically resolve process breakdowns, policy ambiguity, and service bottlenecks. BPO Quality Leadership & Calibration: Oversee vendor quality triage and calibration across BPO partners, hosting regular Quality Business Reviews (QBRs) to tie quality performance directly to SLAs and continuous improvement roadmaps. Cross-Functional Change Governance: Partner with Product, Engineering, Safety, Legal, and Local Market Ops to proactively manage upstream and downstream dependencies, negotiate scope/timelines, and lead change control for operational updates. Quality Analytics & Leadership Reporting: Define key operational metrics (CSAT, CES, contact rates, resolution accuracy), develop analytics dashboards, and report strategic quality insights to senior leadership.   You have: 10+ years of experience in program management, process engineering, or quality leadership within complex operational environments (e.g., autonomous vehicles, logistics, commercial aviation, tech operations, or multi-tier BPO support) Proven Senior program leadership with a track record of navigating ambiguity to structure, launch, and scale strategic initiatives that span multiple cross-functional teams and external vendor organizations Demonstrated mastery of process design and process mapping software (e.g., Lucidchart, Miro, Visio), including building SOP architectures from scratch Data-driven analytical expertise, with strong skills in extracting insights from complex operational metrics (CSAT, CES, contact rates, audit scores) to drive business decisions Experience in BPO / vendor management, specifically establishing quality calibration, auditing vendor triage, and managing global operational standards Bachelor's degree in Business, Operations, Industrial Engineering, or a related field (or 4+ years of equivalent practical experience)   We prefer: Master's Degree (MBA) or advanced degree in Industrial Engineering, Business Administration, or related discipline Professional process certifications such as Lean Six Sigma (Green/Black Belt) or PMP Technical analytical proficiency in SQL/PLX and data visualization platforms to build and maintain automated quality dashboards Track record of scaling immature operations into structured, mature global programs across multiple geographies and time zones Experience leveraging modern tools (such as LLMs, AI tooling, and advanced CRM workflows) to enhance support process efficiency and agent decision accuracy Background in Customer Support BPO operations within high-growth, high-complexity technology ecosystems   Travel 20% The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $190,000 — $234,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. As part of Waymo's Legal team, you will work on the exciting legal issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our public policy, safety, security and privacy experts to define transportation policy for the autonomous driving world to come, advising on regulatory changes that support and protect our users around the world. We collaborate with our engineering, product, strategy and operations teams to develop and protect our intellectual property portfolio and drive our corporate and commercial transactions. We ensure compliance with an increasingly complex and dynamic range of global regulations. And we anticipate, mitigate, and litigate high-profile and precedent-setting legal matters. In this hybrid role, you will report to an Assistant General Counsel. You will: Strategically build and manage a global patent portfolio for key technology areas, including lidar, radar, camera, and compute, including managing the full patent life cycle, from conducting patent harvest sessions and disclosure reviews to strategic filing decisions, global prosecution, portfolio maintenance and strategic portfolio analysis, and managing outside patent counsel to ensure timely, high-quality, and targeted work product. Advise business teams, product managers, engineers, and researchers on IP issues and provide counseling on IP terms in transactional matters. Collaborate cross-functionally, with other legal team members and partnerships, product, and technical teams, on IP-related issues in agreements with partners, suppliers, vendors, and academic institutions. Review and provide guidance on publications, presentations, marketing, and other public disclosures to manage IP risks and ensure confidential information is protected. Manage responses to IP-related communications, working cross-functionally across legal and business teams, including potentially evaluating acquisition and licensing opportunities.   You have: JD degree with a strong academic record, state bar membership, admitted to practice before the U.S. Patent and Trademark Office, and 6+ years of relevant legal experience. Solid technical background/understanding of technology used in autonomous vehicles, sensor hardware, or semiconductors. Demonstrated experience in: managing a global patent portfolio and patent analysis, providing direct counseling to engineering and research teams, and advising on IP terms in commercial or collaboration agreements. Experience with understanding cross-functional perspectives and navigating ambiguity. Ability to identify and create streamlined processes to support a growing company. Execution-oriented individual with strong interpersonal, communication, and team skills. Experience presenting to senior management and technical teams. Eagerness to work in a startup environment and flexibly roll up your sleeves as an individual contributor to help drive our fast-paced and dynamic business within an emerging and rapidly developing industry.   We prefer: Prior in-house experience working side-by-side with engineering, product, partnerships, marketing, and leadership teams to spot, address, and counsel on IP issues. Experience developing integrated IP strategies that support business goals, spanning patent prosecution, technology licensing, and patent litigation. Demonstrated experience in: patent acquisition, licensing, litigation, and/or handling of third-party demands. Experience advising on and negotiating agreements with government agencies and universities.   The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $251,000 — $310,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Waymo Laser team is a diverse, innovative, and collaborative group of electrical, mechanical, optical and software engineers. We design, build and perfect our cutting edge automotive lidars, and evaluate the lidars that are on the market, and integrate them into Waymo products. Waymo interns partner with leaders in the industry on projects that create impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with opportunities to expand your skill-set. Interns are an important part of our culture and our recruiting pipeline. Join us at Waymo for a fun and rewarding internship! You will: Sensor Data Analysis: Process and analyze complex sensor datasets to extract key insights. Experimental Setup: Design and execute rigorous experiments for validation and testing. Performance Engineering: Develop robust performance metrics and streamline operational processes. Stakeholder Collaboration: Partner effectively with cross-functional teams to align project goals. You have: Currently enrolled in an MS or PhD program in Electrical Engineering, Physics, Computer Science, or a related field. Hardware Experimentation: EE or physics-based experimental design System Prototyping: Modeling and rapid prototyping of complex hardware Data Analysis: Evaluating performance metrics and experimental results Technical Scripting: Automation using Python, SQL, and scripting   We prefer: Signal Processing: Advanced filtering, algorithm design, and data extraction Sensing Systems: Experience with LiDAR, radar, camera, and general perception hardware Technical Communication: Clear presentation of complex concepts to cross-functional teams   Note: This will be a hybrid onsite internship position. We will accept resumes on a rolling basis until the role is filled. To be in consideration for multiple roles, you will need to apply to each one individually - please apply to the top 3 roles you are interested in. The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly Masters Pay $70 — $70 USD The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly PhD Pay $85 — $85 USD

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play You'll help keep assigned projects on track by aligning people, priorities, and resources to deliver key milestones. You'll lead and develop a software engineering management team, strengthen coding and problem-solving capabilities, and help build a high-performing backend and core software organization for Mindbody. In this role, you'll partner closely with design and business teams to bring useful, usable, and customer-centered product experiences to life Build and manage a talented backend development organization focused on delivering meaningful product features Lead, coach, and develop software engineering managers and technical team members Establish development metrics and regular processes for assessing performance and identifying opportunities for improvement Create consistent project management and software development processes that support high-quality delivery in rapid iterations Apply strong design, business, and technical judgment to accelerate releases while advancing long-term product goals Champion software development excellence, customer centricity, and continuous improvement across the organization Present and evangelize prototyped concepts to diverse audiences through both formal and informal presentations Facilitate cross-functional teams, contribute to short- and long-term planning, and help resolve challenges constructively Experience You Bring 7+ years of hands-on experience as a web development engineer 7+ years of experience managing backend development teams 5+ years of experience managing and leading technical employees Experience developing products for global markets Experience working in a highly agile or Scrum environment Demonstrated ability to recruit, mentor, and develop strong software engineering teams Strong judgment and communication skills, with the ability to collaborate effectively across design, business, and technical teams A commitment to serving customers, evolving how work gets done, and creating useful, usable experiences Technology: We value adaptability and problem-solving over specific tools. Mindbody is primarily a .NET and C# engineering organization running on AWS. Depending on your team and area of focus, you might work with: Backend: .NET 8, ASP.NET Core, Python, Django, Ruby, and Rails Frontend and mobile: React, TypeScript, Next.js, Ember, and React Native Data: PostgreSQL on Aurora, SQL Server, Redis, and MongoDB Infrastructure and delivery: AWS, Kubernetes on EKS, Lambda, Pulumi, Docker, Helm, Flux, Azure DevOps, GitHub, LaunchDarkly, and New Relic     Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. The role you'll play As a Field Account Manager, you'll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You'll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region. Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives Spend at least 70% of your time in the field, including frequent travel to other markets in your region Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond Proactively surface partner pain points and position ClassPass solutions that drive mutual value Build a strong local presence in your fitness and wellness community—you're the go-to for what's new and what's next Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported Travel Expectations   Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.   Depending on business needs, there may be occasional travel outside of your assigned region.   Travel may be by car or flight — flexibility is essential to meet customer needs and maximize coverage.   The experience you bring 2+ years of full-cycle B2B sales or account management experience, including field sales Consistent track record of hitting or exceeding quota and performance goals Strong negotiation skills with a solutions-first approach Deep knowledge of your regional fitness and wellness market, with active professional connections Confidence navigating both cold outreach and warm relationship-building across channels Ability to identify and attend networking events that strengthen local brand presence Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $58,350 to $77,800 . The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable).

ABOUT THE ROLE The Associate Producers, Studio cover and support every modality and every instructor working at PSL. Associate Producers, Studio primarily work in the studio at the point of production. They work in teams in a fast moving environment. The key skills they need to demonstrate include exemplary teamwork, clear communication and the ability to take decisions based upon fast changing, limited or sometimes conflicting information. Associate Producers, Studio ensure Instructors are supported in Studio, making sure there is a culture of trust, collaboration and transparency in the studios. Associate Producers - Studio ensure any key development feedback is shared with the Senior Producer - Studio and Instructor Strategy so it can be fed back to help Instructors. Associate Producers, Studio ensure key protocols are understood and followed, collaborating with the Senior Coordinator, Studio to streamline protocols for Senior PAs and PAs where necessary. YOUR DAILY IMPACT AT PELOTON Pre-production Associate Producers - work in close partnership with Talent Producers, Instructor Strategy, Control Room teams and Studio Operations to turn class and production plans into reality during production in studio. Ensuring their Production shifts are properly prepared for the upcoming Productions Responsible for reviewing upcoming class plans and deploying alerts for edits to pre-production steps as necessary to the Talent Producing Team and Instructors. Utilizing our Production platforms to cross-check all pre-production steps Leads pre-production meetings were required with Control Room teams, production assistants, Studio Operations team Talent Support: Supporting Instructors directly; ensuring they are properly briefed, supported and informed ahead of arriving at the studio, as they prepare to execute their classes, during classes and immediately after shooting Engages with and communicates on production notes with Instructors pre, during and post class. Ensures takeaways are captured and shared with appropriate teams Production: As the on the ground Producer on shift, acts as the lead editorial decision maker during live and CTC classes. Escalates (Yellow/Red Lights) to Lead Studio Producer or Instructors' Talent Producers where necessary Executes against Protocols and Run of Shows for live classes across all modalities. Associate Producers - Studio make sure everyone supporting the production (Control Room Staff, PAs, Studio Operations, etc) understands the vision and class plan which the Instructor has developed with their Creative Producers. They are responsible for ensuring the class is executed to the highest possible standard Post-Production: Recap of key class moments, process opportunities, learnings for review by Studio Producer leadership Contributes to editorial meetings to provide input and ideas to greater Producer Team, based on feedback from the live production environment Overall, Associate Producers - Studio collaborate closely with: Content Leadership to develop and execute Live and CTC content Control Room staff during Live and CTC classes to ensure content adheres to Peloton standards for execution Studio Operations teams on studio readiness for Live and CTC classes Collaborates with teams of on-shift Production Assistants pre- and post- classes to ensure content adheres to Peloton standards for execution (including PAs reviewing classes vs. protocols and to identify key moments for highlights, social media and other purposes) Associate Producers work shifts on a planned basis to ensure there is support at the point of production, covering Live Content (with and without members in Studio) and also Coach to Camera and non-class production (CTC) Their shift pattern may include regular "production office shifts" to allow them to interact with the wider producer team and provide auxiliary support e.g. taking on research projections, involvement in creative brainstorms and pitch development During office shifts Associate Producers - Studio will also cover core reporting and planning tasks as assigned e.g. preparing Run Downs Associate Producers - Studio can be assigned to develop and support content development in collaboration with other Producer teams Associate Producers - Studio primarily work at a Peloton Studio but sometimes perform their duties at other locations including at Events, creating Scenic Content and more, according to experience and ability Designated as site lead on non-member days in the Emergency Action Plan YOU BRING TO PELOTON Demonstrable prior experience working in production roles, including experience of a daily, live broadcast environment and control room Experience as a Production Assistant, Senior Production Assistant or equivalent an advantage Experience working with on-screen talent  Experience managing and developing junior staff Experience working a project from concept through delivery and ability to hit tight deadlines Must be very organized with sharp attention to detail Solution-oriented mindset with ability to think quickly on your feet Must be an effective collaborator and communicator Must be able to work a flexible schedule including early mornings, nights and weekends. Knowledge and experience in fitness is an advantage Knowledge and experience in Social Media is an advantage Knowledge and experience in Music is an advantage German fluency is required #LI-CG1 #LI-Onsite   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.