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Forward Deployed Engineer - EMEA
GitLab
GitLabFrance, Germany, Ireland, Netherlands, UK (Fully Remote)6 days ago
Full TimeFully RemoteDirector
typescriptgorubyvuerailsterraform+19

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only) An overview of this role GitLab's Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab's product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you'll do Product contribution Contribute production-quality code to GitLab's product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab's product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry's approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you'll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab's product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

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Senior Information Security Engineer
ZscalerCosta Rica (Fully Remote)6 days ago
Full TimeFully RemoteSenior
zero trustagilemental healthrecruiting

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Information Security Engineer to join our team. This is a remote role in Costa Rica, reporting to the Senior Manager, Information Security Engineering in the Enterprise Security department. As a member of the Enterprise Security team, you will be responsible for helping to protect Zscaler's corporate data, focusing on Data Protection operations. The role focuses on implementing and operationalizing Zscaler security tools and continuously improving the fidelity of the alerts that are produced from those systems. What You'll Do (Role Expectations) Implement and provide tuning recommendations for data loss prevention solutions Perform periodic reviews of the data protection program with recommendations for improvement Maintain strong relationships with business partners to understand where sensitive data lives and what controls can be put in place to protect it Respond to and improve processes for data loss prevention alerts Focus on data protection solutions in a SaaS-first landscape, with an emphasis on Google Workspace Who You Are (Success Profile) You are a natural problem-solver who is energized by tackling complex challenges, knowing that finding solutions delivers the greatest impact. You possess a true growth mindset and are committed to continuous development, actively seeking feedback to become a better partner and a stronger teammate. You operate with urgency, balancing speed and quality to deliver high-impact results in a high-growth environment. You are highly data-driven, using analytics and evidence to uncover truth and guide informed decision-making. You are resilient and adaptable, viewing change as an opportunity and navigating complexity with a steady hand. What We're Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Experience with a variety of data loss prevention tools, focusing on various exfiltration avenues, like web, endpoint, and email Proven working knowledge of reviewing DLP alerts, reducing false positives, and moving controls to blocking state with minimal impact to the business Understanding of various data stores, including in the cloud and SaaS, to be able to deploy monitoring functionality and controls Experience in various areas of security, with working knowledge of applying compensating controls and/or monitoring when primary controls/traditional solutions can't be implemented What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Experience with Zscaler security tools, particularly ZIA DLP (IDM, EDM, CASB) and DSPM Automation and/or AI skills to help with data processing and tuning opportunities #LI-AJ1 #LI-Remote At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Management Consulting Matcher
ToptalLATAM (Fully Remote)6 days ago
Full TimeFully RemoteMid$416,000 - $416,000 / Year
project managementdigital marketingsalesonboarding

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe , Toptal is the world's largest fully remote workforce . We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary As a Toptal Business Solutions Specialist, you will be working directly with Toptal's clients to understand their needs, custom-match them with Management Consultants from our talent network, and provide support during the matching process, throughout the engagement, and beyond. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Gather requirements and consult with clients to ensure needs are understood. Define job descriptions, talent responsibilities, and requirements. Search talent profiles, shortlist candidates, and send availability requests. Confirm talent availability, screen job applications, and select candidates. Introduce candidates to clients, communicating technical and cultural fit. Customize talent rates, adjust commitment types, and schedule engagement dates. Obtain feedback on talent and maintain detailed platform documentation. Provide advice and guidance to Management Consultants in the network. Investigate disputes and collaborate cross-functionally in the resolution process. In the first week, expect to: Onboard and integrate into Toptal. Learn about Toptal's history, culture, and vision. Familiarize yourself with the team's tools, processes, and reporting mechanisms. Shadow matching calls and learn about the matching process with your TopPal. In the first month, expect to: Take on your first clients and manage their engagements with Toptal. Learn about supporting teams and how they contribute to the company's success. Work closely with individual Management Consultants and our talent network. Become proficient with Toptal's platform. In the first three months, expect to: Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Talent Operations. Build a mature client portfolio. Establish direct connections with top talents in our network. Resolve any client-talent disputes which may arise in your client portfolio. In the first six months, expect to: Become eligible to take on Toptal's major accounts, including top-tier brands and clients. Understand best practices and share effective strategies with the team. In the first year, expect to: Act as a subject matter expert on management consulting matching. Continue to promote an environment of teamwork and collaboration. Offer insights and ways to improve the success of a Matching lifecycle based on feedback, experience, and data insights. Have started taking on initiatives to improve operations, establishing the needed infrastructure for scale. Participate in onboarding newcomers and helping them learn about best practices. Requirements: Bachelor's Degree is required. Full-time availability during EST or PST working hours. 5+ years in Management Consulting (top-tier, or reputable boutique firm), or equivalent strategic advisory experience. Hands-on experience across multiple consulting practices — e.g., strategy, finance, operations, marketing, people/HR, and technology — or a strong generalist track record spanning several of these areas. Strong adaptability to learn and execute in new areas of expertise — e.g., Product Management, Project Management, Design, Digital Marketing. Ability to understand ambiguous business needs and translate them to a consultant's responsibilities and skills. Excellent communication, relationship development and emotional intelligence skills to qualify a consulting project, and to assess fit with the best consultant or team of consultants. Understanding of business strategy and management consulting concepts, playbooks and frameworks (MBA is an advantage but not required). Ability to quickly adopt new processes and technologies. Ability to adhere to tight deadlines and thrive under pressure. Strong strategic thinking skills. Self-starter who can execute with limited guidance. You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Compensation Additional Information

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Onboarding Specialist (Remote - Mexico)
Full TimeFully RemoteMid$28,000 - $28,000 / Year
schedulingcoachingsalescustomer successonboarding

Why Housecall Pro ? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: Paid holidays and flexible, take-it-as-you-need-it scheduled time off A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Specialist, Onboarding, you are a professional who thrives in ensuring a seamless and positive onboarding experience for our service professionals (our Pros) to our platform. You are responsible for coordinating and facilitating customer onboarding, while providing exceptional customer service and answering Pros' questions and concerns. As the dedicated and primary point of contact during the most critical window post-enrollment, you take ownership of the Pro experience, guiding them through early adoption, building confidence, and ensuring they realize value quickly. You bring a proactive approach to addressing challenges, empathy, and problem-solving skills to help better our team and improve the lives of our Pros. You operate with an ownership mindset, acting as a continuation of the sales experience by reinforcing the value of HCP and ensuring Pros feel confident they made the right decision. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success. What You Do Each Day: Own relationship during initial onboarding phase for new Pros including account activation and transition, adoption and product utilization, relationship building, and delivery of product and service value Serve as the primary and dedicated resource for Pros during their early lifecycle, ensuring a smooth transition from sales through onboarding Reinforce and "resell" the value of HCP, helping Pros build confidence in their decision and driving early product adoption Effectively communicate client information, trends, and feedback across teams (i.e. Sales, Marketing, Engineering, and Tech Support) Partner cross-functionally to support Pro success, especially collaborating with Account Managers to mitigate risk, drive retention, and ensure long-term growth Develop, prepare, and nurture our Pros for advocacy, using a consultative and empathetic approach Identify opportunities for expansion, recommend areas for improvement, and proactively look for ways to better our Pros experience Manage details, timelines, and action to drive efficiency Improve our Pros opportunities by leveraging qualitative and quantitative analysis Develop processes that distinguish our brand by exceeding customer expectations in support delivery Eloquently troubleshoot technical issues, have deep product knowledge, and think outside the box for solutions Qualifications: 1-3+ years experience in full-time customer success, implementation or sales Bachelor's degree or equivalent experience in a related field Proven success in developing relationships with new customers and exceeding success metrics Ability to work the scheduled shifts: Monday - Friday 9am-6pm PST Advanced English proficiency What Will Help You Succeed: Self-starter with motivation, drive, and ability to work in a fast paced environment Strong problem solving skills Excellent written and verbal communication skills Prompt attention to detail Strong time management and organizational skills Experience using AI tools to increase quality and efficiency of work A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments Location Dependent Information This role is open to candidates and the expected compensation range for this role is $28,000-$30,000 annual OTE (includes $24,000 base plus variable bonus). The specific rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - Housecall Pro Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.

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Senior Product Designer (Fully Remote - anywhere in South America)
Full TimeFully RemoteSenior
figmaproduct designuser researchprototypingresearch

The Role We Need: PadSplit is hiring a Senior Product Designer to shape and improve experiences across our two-sided housing marketplace. Working on a growth-focused product team, you'll tackle meaningful, complex problems for members and hosts, helping make it easier to find, access, and provide affordable housing. You'll play a central role in designing intuitive, human, and scalable experiences that create measurable impact for our customers and business. The Person We Are Looking For: We're looking for a senior-level designer who blends strong product intuition, systems thinking, deep empathy for users, and growth-minded experimentation. You thrive in complex problem spaces, move fluidly between big-picture strategy and pixel-level detail, and can clearly connect design decisions to customer needs and business outcomes. Above all, you are authentic, collaborative, and energized by solving meaningful problems with cross-functional teams. Here's What You'll Be Doing Day-to-Day: Own End-to-End Product Design – Lead design from early problem definition and exploration through prototyping, launch, and iteration across PadSplit's marketplace. Simplify Complex Experiences – Turn complicated workflows, rules, and marketplace dynamics into experiences that feel clear, intuitive, and approachable. Conduct User Research – Interview, observe, and gather insights from members and hosts to deeply understand their needs and translate them into stronger products. Drive Product Strategy – Partner with PMs to identify opportunities, shape solutions, and connect customer needs with measurable business outcomes. Experiment & Iterate – Use data, customer feedback, prototypes, and experiments to test assumptions and continuously improve experiences. Collaborate Cross-Functionally – Work closely with PMs, engineers, marketers, operations, and data partners to develop and deliver cohesive solutions. Craft High-Quality UI – Build responsive, polished interfaces in Figma using thoughtful components, interaction patterns, and PadSplit's design system. Build AI-Infused Experiences – Prototype and design intelligent workflows and AI-powered features alongside our engineering, ML, and AI teams. Here's What You'll Need to Be Successful: Proven Experience – 4+ years designing digital products, ideally with complex acquisition funnels or marketplace environments. Deep UX Skills – Strong research abilities and comfort engaging directly with users to uncover pain points and opportunities. Business Fluency – Ability to connect design decisions to metrics, revenue, and real estate economics like rent, ROI, and occupancy. Workflow Mastery – Experience designing multi-step processes, complex service environments, and edge-case-heavy workflows. UI Excellence – Expertise in Figma and interaction design across web and mobile, with strong systems thinking and component reuse. Data Orientation – Familiarity with A/B testing, experimentation frameworks, and interpreting both qual and quant insights. AI Capability – Demonstrated experience designing AI-powered features and leveraging modern AI tools in your design practice. Authentic Collaboration – A humble, kind, curious, and mission-driven approach that elevates the team and the user experience. The Interview Process: NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager. If we're interested, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes. If warranted, the next steps would be a project review with the hiring manager (1) hour. If warranted, the next step would be a design case study with key Design stakeholders at PadSplit for one (1) hour. If warranted, the final step would be a design craft exercise with key stakeholders at PadSplit for one-and-a-half (1.5) hours. If warranted, then we move to offer! Compensation Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. Additional Information PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Installation Coordinator
SamsaraMexico (Fully Remote)6 days ago
Full TimeFully RemoteMid
manufacturingsalescustomer successrecruitinglogistics

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: As an Installation Coordinator, you'll be responsible for orchestrating and monitoring Samsara hardware installations across customer fleets. You will ensure that each deployment is carried out according to technical and operational standards, working closely with Implementation consultants, Account Executives, Partners, and Internal stakeholders to guarantee a successful customer experience from the start. This is a critical and detail-oriented role that blends project coordination, field operations knowledge, and customer success. Your work ensures our customers' first touchpoint with Samsara's technology is smooth, impactful, and aligned with our quality and safety standards. This is a remote position open to candidates residing in Mexico. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Coordinate pre-installation logistics with partners. Validate customer and site readiness, including cable availability and configuration. Ensure the Statement of Work (SOW) is fully understood and achievable before kickoff. Track real-time installation progress, ensuring adherence to the project plan. Identify deviations from expected timelines or specifications and define/remediate action plans. Drive weekly installation reporting cadence and provide updates to internal teams. Maintain installation evidence and ensure proper documentation is stored and accessible. Serve as a point of contact for escalations and troubleshooting during install phases. Work cross-functionally with Sales, Implementation, and Support to ensure alignment. Ensure installation partners are trained and follow Samsara standards. Monitor CSAT related to installation events and resolve root causes of dissatisfaction. Provide proactive communication and transparency with customers during install projects. Define and continuously improve the installation coordination process using AI and Robotic Process Automation (RPA) tools to enhance efficiency and scale globally. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Experience in field operations coordination, customer implementation, or technical deployment. Strong attention to detail with the ability to manage multiple installs in parallel. Excellent communication and stakeholder management skills. Fluent in Spanish and English (verbal and written). Comfortable in a dynamic, fast-paced environment with cross-functional collaboration. An ideal candidate also has: Has strong bias for standardization, automation and AI, the ability to think big, with insistence on high standards. Thrives in a fast-paced and change-heavy environment. Possesses strong problem-solving skills and a continuous improvement mindset. Has familiarity or hands-on experience with AI and RPA tools to drive operational efficiency. Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

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Enablement Consultant
SamsaraMexico (Fully Remote)6 days ago
Full TimeFully RemoteDirector
manufacturingfacilitationsalesaccount managementcustomer successrecruiting

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a fast growing company from within. This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. In addition to this, you will champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a growth mindset, be inclusive and win as a team) as we scale globally and across new offices. This is a remote position open to candidates residing in Mexico. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment Create launch plans and a roadmap to increase product usage Track implementation progress, participation, product adoption, and account health Run training sessions, demonstrate Samsara's technology, and work through challenges with customers and day-to-day users of the system across numerous use cases Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers Deeply understand the Samsara platform's capabilities and explain them to customers of all types Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2+ years of experience in a senior Customer Success, account management, or consulting role. SaaS experience preferred Bilingual (Spanish and English) is required Strong spoken and written language skills for working with multiple teams and publishing documentation This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4-year institution Candidate must be based in Monterrey, N.L., or willing to relocate An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience facilitating workshops with senior stakeholders and operational teams. Strong executive presence and ability to influence cross-functional leaders. Excellent communication, facilitation, and stakeholder management skills. Proven track record of building trust and communicating effectively with a wide variety of stakeholders: Executives, Day-to-day users of our software Experience serving a large and complex customer base in B2B SaaS Thrives in an unstructured, fast-paced, and change-heavy environment Experience working with different countries of the LATAM regions preferred, but not required Experience working in Tech Touch Engagements Experience using Customer Success Platforms Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

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Adoption Strategist - LATAM
Elevenlabs
ElevenlabsArgentina, Brazil (Fully Remote)6 days ago
Full TimeFully RemoteMid
account managementonboardinglearning & developmentleanresearch

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book Experience with voice AI, TTS, conversational AI, or developer-facing products A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward Experience managing a high-volume book of business at scale, mid-market or commercial segment Language Requirements - Must be fluent in Spanish/Portuguese and English Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: Growth Roles - Regional Adoption Lead Other teams: Account Management, Digital CX or Deployment Strategist Location This role can be based in Argentina or Brazil We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

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Cloud Alliances Business Development Lead
CanonicalLATAM, Canada, USA (Fully Remote)6 days ago
Full TimeFully RemoteSenior
godata sciencearchitecturecontent creationsalesbusiness development+1

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring for our Cloud Alliances Business Development Lead to coordinate our 'go-to-market' with tier 1 Cloud Partners. We develop joint product roadmaps, drive delivery, and formulate go-to-market plans, content and processes, enabling differentiated offerings and robust product life-cycle support anchored to best-in-class Canonical products. This role supports the interaction of Canonical's sales, marketing and alliances teams with counterparts at the cloud to jointly service customers and prospects. This role is responsible for quarterly and yearly public cloud derived revenue budget forecasts. The successful candidate is someone who is passionate about tech and driving revenue growth through collaboration. If you are data-driven and skilled at navigating complex new technical challenges, learn quickly, and ready to architect strategies across global teams, this challenging role is for you. Location: This role will be based remotely in the Americas region. The role entails Collaborating with product, engineering, alliance and marketing teams at a cloud partner to align on open-source strategies. Capturing partner requirements, evaluating gaps, and identifying Canonical opportunities. Coordinating with marketing and product teams on messaging, content creation, and launch plans. Creating partner- and customer-facing materials like reference architectures, joint blueprints, webinars, presentations, videos, and white papers. Driving Ubuntu adoption within targeted alliance accounts, advocating its benefits to stakeholders and working with partners on enablement training for their development, delivery, support and commercial teams. Influencing Cloud customers to build with Canonical technology. Up to 25% travel, including internationally, for internal conferences and to drive partnerships in person. What we are looking for in you Exceptional academic track record from both high school and university or a compelling narrative about your alternative chosen path. Bachelor's degree in science, technology and/or engineering. Experience in software development and system architecture. Customer-facing experience in software engineering, product management, business development, technology strategy or similar functions. Excellent communication skills across all levels of stakeholders - individual contributors to the C-suite; ability to grasp complex material and synthesize key points. Ability to think and work at both strategic and tactical levels. Disciplined and self motivated for a remote-first workplace environment. Nice-to-have skills and experience Experience with open source software and open source business models. Team leadership, product management or program management experience. Understanding of marketing and go-to-market strategy. Sector-specific experience in finance, telecommunications, automotive, or public sectors. Working knowledge of independent hardware and software vendor go-to-market motions. Post-graduate degree in science, technology or engineering field. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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Principal Product Manager, HTS API Marketplace
Full TimeFully RemoteSenior
gosqlmachine learningdata sciencetaxinsurance+3

About the Role We are seeking an exceptional Principal Product Manager to build the HTS API Marketplace — the commercial and developer-facing layer through which enterprise partners access Hopper 's lodging and cars capabilities. This is a true 0-to-1 role. You will be the person who defines what it is: how capabilities are packaged and priced, how partners discover and integrate them, and how the marketplace evolves as a platform business. The underlying technical capabilities — connectivity orchestration, pricing and sort, content mapping, the extranet — are owned by dedicated capability teams. Your job is to work closely with those PMs to understand, package, and commercially expose those capabilities as coherent, enterprise-grade API products. We expect this PM to move fast and build scrappily. You should be comfortable using AI tools and vibe coding to prototype workflows, mock APIs, and test partner experiences before handing off to engineering. The best candidate will reach for a prototype before a PRD. You will partner with Engineering, Data Science, Commercial, Finance, and Supply — and coordinate tightly with other PMs across the organization — to bring the marketplace from concept to a revenue-generating platform. This is a fully remote role. What would your day-to-day look like: Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine. Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products. Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments. Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value. Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources. Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like. Own the marketplace revenue P&L : model and track GBV, take rate, and per-capability unit economics in partnership with Finance. Qualifications 7+ years of Product Management experience, with at least one 0-to-1 product you built from concept to commercial launch. Demonstrated experience building developer-facing or B2B marketplace products , including ownership of API product design, developer experience, and commercial packaging for enterprise customers. AI-native working style: you use LLMs and vibe coding as first-line tools for prototyping, not as novelties. You have built working demos, mockups, or proof-of-concepts using AI before handing work to engineering. Strong understanding of marketplace economics: take rates, supply-side incentives, demand-side optimization, and the design of platform vs. variable commercial models. Ability to coordinate effectively across multiple product teams — you can synthesize roadmaps, surface dependencies, and drive cross-team alignment without owning the underlying engineering. Experience working with external enterprise partners: translating commercial needs into product requirements and managing partner expectations through multi-phase rollouts. Strong fluency with SQL and large-scale transactional or operational datasets. Exceptional written and verbal communication, including the ability to write crisp API and product documentation. Bonus: Experience in travel commerce (lodging, cars, flights) or adjacent industries such as fintech, ads, or marketplace infrastructure. Background in connectivity, distribution, or supplier technology (GDS, channel managers, OTA APIs). Prior experience in Engineering, Data Science, or a technical role. Familiarity with auction or deduplication mechanics, dynamic pricing systems, or recommendation and ranking models. Perks & benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages. Hopper will offer and cover 100% of employee premiums for private Major & Minor Medical insurances. Hopper supplements Social Security coverage for liability benefits with Private insurance to cover you and your loved ones from Day 1. Hopper provides employees with a tax-advantageous and secured savings vehicle and matches up to a percentage of employee contributions. Please ask us about our very generous parental leave, much above industry standards!. Unlimited PTO. Flexdesk coworking All Access Pass AND Work-from-home stipend. Carrot Cash travel stipend. Hopper offers a monthly subsidy to pay for teleworking utilities. An entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! #LI-REMOTE

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Administrative Assistant
Homebound
HomeboundUSA (Fully Remote)6 days ago
Full TimeFully RemoteDirector
project managementschedulinggenetics

About Us: Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home. We've created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that's perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we're scaling quickly in places like Texas, Colorado and Florida. Come build your future with us. Role Overview : As the Administrative Assistant, you will support various business leaders and teams across the organization. This position requires an extremely detail-oriented, enthusiastic multitasker who can relate to individuals at all levels within the organization. You will be a critical member of the People Operations Team, keeping the daily functions and systems of our high-growth, fast-paced company in smooth working order. Reporting to our Senior Executive Assistant, you will help the leaders you support be prepared and effective. The ideal candidate is upbeat and friendly with a "can do" attitude. You are great at communicating and love to support multiple kinds of people across various departments. This is a fully remote position, but you must be located in the United States What You'll Do : Provide administrative support for members of the leadership team, including scheduling meetings across time zones, heavy calendar management, booking flights and arranging travel, and tracking expenses Manage and act as gatekeeper to the calendars of those you support, always looking for new ways to make their days smooth and efficient Support the leadership team in all daily duties, ensuring they are prepared and organized Serve as a reliable primary point of contact, communicating and problem-solving across departments including People Ops, Construction, Tech, and others Plan and facilitate team events and meetings, including offsites (virtual and in-person) Support teams cross-functionally on ad hoc projects Assist members of the leadership team as needed with project management, meeting preparation, and presentations Partner with the Senior Executive Assistant on additional ad hoc support responsibilities and projects Use AI assistants and other technology to work faster and smarter Pitch in wherever needed as priorities shift Who You Are : 2-4 years of administrative experience, ideally supporting an executive or leader, in a fast-paced environment Excellent interpersonal, written, and verbal skills, as well as the ability to self-manage Extremely strong organizational skills and the ability to prioritize conflicting needs Focused attitude, ensuring projects are followed through to completion Strong calendaring and customer service skills High proficiency in Google Workspace (Calendar, Gmail, Slides, Sheets) Extreme care for data integrity and attention to detail Warm, welcoming demeanor and the ability to work with a wide range of personalities Ability to manage sensitive and confidential information Thrives in a fast-paced, hyper-growth environment, with the ability to adjust and adapt to change. Willing to tackle the big and the small. Must be scrappy. Continuous optimizer, always looking for ways to make things better, faster, and more efficient Comfortable working independently in a remote environment Our Commitment : We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. To apply, please submit an application with your resume on the Career's page. Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance. Our Compensation Philosophy : Our salary ranges are determined by role, level, and location. Please note that the salary range displayed on each job posting may vary by state. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here .

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Project Manager
EchodyneUSA (Fully Remote)6 days ago
Full TimeFully RemoteMid$104,030 - $155,839 / Year
scrumdentalmental healthproject managementpmpscheduling+2

Radar Reinvented. Echodyne offers the world's first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM). Echodyne is seeking a Project Manager to join our Solutions Engineering team. This client-facing role will coordinate all aspects of customer engagements, from strategic demonstrations, implementations and integrations through ongoing technical support. Partnering closely with Solutions Engineers, this individual will ensure successful pre- and post-sales delivery of Echodyne solutions while keeping customer satisfaction, timelines, and quality outcomes at the forefront. RESPONSIBILITIES Act as the primary coordinator for prospect and customer delivery projects, ensuring clear communication, alignment, and execution across multiple stakeholders. Manage the planning, scheduling, and delivery of implementations, integrations, and other technical engagements. Serve as the customer's point of contact for project progress, issues, and escalations. Work closely with Solutions Engineers, Sales, and Product teams to ensure commitments are understood, scoped, and met. Develop and maintain project plans, status updates, and documentation. Track project milestones, dependencies, and risks; proactively address issues to keep projects on schedule. Support pre-sales activities by advising on delivery timelines, resource needs, and customer requirements. Build strong relationships with customers to ensure a positive experience and long-term engagement. QUALIFICATIONS Bachelor's degree in Engineering, Business, or a related field (or equivalent experience) is desired. 5+ years of experience in project management, technical program management, or services delivery, ideally in a technology or engineering environment. Proven experience managing customer-facing projects with multiple technical and business stakeholders. Strong organizational skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with a customer-first mindset. Familiarity with radar, sensors, aerospace/defense, or related technology industries is a plus. Experience working with government or defense customers is strongly preferred. PMP, Scrum Master, or other project management certification is desirable but not required. Moderate travel may be required. Echodyne's technology is export controlled by the U.S. Government and we must evaluate an applicant's eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. WHAT WE OFFER This is an exempt role: The expected annual salary range for this role is $104,030—$155,839 USD If your skills generally align but not perfectly, please apply anyway. There may be another role that's a great fit for you! We offer competitive compensation and benefits to our full-time, US-based employees, including: RSU (Restricted Stock Units) Generous Benefits: Fully-paid medical, dental, and vision insurance premiums for you Choice of PPO or HDHP/HSA Virtual Care – 98Point6 Employee Assistance Program Mental Health coverage through Springhealth & Talkspace (Premera) Travel Assistance Insurance Company Paid Life Insurance Company Paid Short & Long Term Disability Flexible PTO (exempt) / 15 days per year (non-exempt) 401(k) match Pet Insurance Prepaid Legal Program Commuter Benefits Paid Company Holidays All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.

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