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Senior Solutions Architect, Strategic Accounts
FulltidPå platsCentrum$176,600 - $239,000 / Year
awsdevopsmachine learningdentalmental healtharchitecture+6

DESCRIPTION Join the AWS Solutions Architecture team that partners with a global leader in media and entertainment that is redefining how hundreds of millions of people discover and enjoy content. In this role, you'll design highly scalable, fault-tolerant AWS architectures that power content delivery at massive scale, personalization engines driven by machine learning, and studio-grade production workflows in the cloud. You'll work at the intersection of engineering and storytelling, translating complex business challenges into elegant cloud solutions that span real-time streaming infrastructure, data-intensive recommendation systems, and generative AI experiences that delight audiences worldwide. We're looking for strategic thinkers who excel in ambiguity, communicate with clarity across technical and business stakeholders, and are energized by mentoring others. Why join? Shape how the world experiences entertainment, collaborate on some of the most sophisticated cloud architectures at scale, and innovate in a culture that values curiosity, ownership, and diverse perspectives. Apply now to architect the future of streaming and digital media. Key job responsibilities As a Solutions Architect III, You Will: Own Complex Solution End-to-End Lead the design, validation, and full lifecycle implementation of mission-critical customer solutions. Merge deep technical expertise with business strategy to deliver scalable, secure, and innovative architectures that solve high-impact problems. Lead Technical Strategy & Advocacy Drive technical discussions with customer teams, diving into design choices, AWS best practices, and real-world use cases. Challenge assumptions, validate architectures, and ensure solutions align with both technical excellence and business outcomes. Build Scalable Knowledge Assets Create reusable, adoption-ready technical content—including sample code, blogs, workshops, and presentations—that empowers teams to implement best practices efficiently and consistently. Forge Consensus Across Stakeholders Harmonize diverse perspectives by articulating clear technical and strategic visions. Resolve conflicts, align cross-functional teams, and drive unified execution of complex initiatives. Accelerate Adoption Through Reuse Identify opportunities to modularize solutions and leverage existing assets, reducing time-to-market and delivering greater value to the broader customer community. A day in the life Your day begins with internal stakeholder meetings to align on customer priorities before joining customer calls to discuss technical architecture and solution options. You'll spend time experimenting with new services to solve specific customer challenges, then document your findings. Afternoons might include solutioning sessions where you craft architectures that address complex media workloads, followed by building proof-of-concepts to demonstrate feasibility. You'll close your day evangelizing best practices to both internal teams and customers. About The Team Our team partners with premier media and entertainment customers who are redefining how the world discovers, creates, and consumes content at global scale. We help these innovative companies transform their streaming platforms, studio production pipelines, and data-driven personalization engines, delivering exceptional viewing experiences to hundreds of millions of subscribers worldwide. The scale and complexity at which our customers operate presents unique technical challenges that require creative, resilient solutions. Join us to be part of a team that values technical excellence, customer obsession, and innovation. You'll work alongside passionate technologists who are excited about solving complex problems in content delivery, machine learning, and large-scale distributed systems, helping customers achieve remarkable outcomes through AWS technologies. About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. That's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience Bachelor's degree in computer science, engineering, mathematics or equivalent Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS Experience architecting/operating solutions built on AWS Knowledge of software development tools and methodologies Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience in a technical role within a sales organization Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually USA, CA, Santa Monica - 153,600.00 - 207,800.00 USD annually Company Amazon Web Services, Inc. Job ID: A10464972

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Senior Solutions Architect - Emerging Technologies (AI, GenAI, ML)
EmpowerGreenwood Village, United Statesför 17 dagar sedan
FulltidPå platsCentrum$138,000 - $200,100 / Year
pythonjavascalafibernode.jsaws+25

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. The Senior Solutions Architect provides technical leadership and designs complex solution architectures that support business strategy and streamline technology-enabled workflows. This role partners closely with business owners, product, data, and engineering teams to document current-state systems and design scalable, resilient, and secure cloud-based solutions. This position focuses on emerging technologies, including AI, Generative AI, and machine learning, and guides solutions from research and analysis through architecture, delivery support, and operational readiness. What You Will Do Lead discovery with business and technology partners to understand objectives, constraints, current-state systems, and integration points. Document current-state architecture and define target-state designs including system context diagrams, component designs, integration patterns, and data flows. Design and modernize applications into cloud-compatible or cloud-native architectures using microservices, serverless, and event-driven patterns where appropriate. Create strategies, roadmaps, and migration designs for transitioning applications and data workloads to cloud platforms. Design AI and ML-enabled solutions, including model integration into products and business processes, and patterns for scalable inference and low-latency serving where needed. Design Generative AI solution patterns, such as retrieval-augmented generation, tool and API integration, prompt and context management, and evaluation approaches. Define reference architectures for AI platforms and enabling capabilities, such as data pipelines, feature and embedding generation, vector storage, model endpoints, and integration with enterprise APIs. Establish best practices for MLOps and AI operations, including model versioning, deployment, monitoring, drift detection, incident response, and cost management. Incorporate security-by-design practices into architectures, including identity and access controls, encryption, secrets management, secure networking, and audit logging. Partner with governance and risk stakeholders to ensure responsible AI considerations are incorporated, including privacy, explainability, safety, compliance, and model risk controls as applicable. Drive alignment and adoption of proposed solutions by clearly communicating tradeoffs, risks, and value and obtaining stakeholder alignment and governance approvals. Selling means internal alignment and decision support, not external pre-sales. Support teams responsible for testing and validation and help triage and resolve design-related issues found during development, UAT, or production. Perform other duties as assigned What You Will Bring Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Business, or equivalent practical experience. 5+ years of experience in agile software delivery environments with increasing architecture and design responsibility. Demonstrated experience designing distributed systems using microservices and or serverless patterns. Experience designing and integrating AI and ML capabilities into applications, including model serving considerations and data dependencies. Experience with one or more languages such as Java, Python, Node.js, or Scala. Experience with data persistence technologies across SQL and NoSQL. Experience with at least one major cloud provider, AWS, Azure, or Google Cloud, and core cloud design patterns. Working knowledge of CI/CD pipelines and DevOps practices, including automated testing and deployment automation. Strong communication skills and ability to translate business needs into clear technical direction. What Will Set You Apart Hands-on experience with GenAI and LLM solutions, including retrieval-augmented generation, embeddings, evaluation, and production monitoring. Experience with AI and ML platforms or services, such as AWS SageMaker, Amazon Bedrock, Azure AI, Azure OpenAI, or Google Vertex AI. Infrastructure-as-Code experience, such as Terraform or CloudFormation. Container and orchestration experience, such as Docker and Kubernetes, and cloud container platforms like ECS or EKS. Experience with vector databases and search technologies and associated indexing and retrieval patterns. Experience with enterprise observability, including centralized logging, tracing, metrics, alerting, and operational readiness. Database and procedural development experience, including PL/SQL, and strong data modeling concepts. Familiarity with responsible AI practices, governance controls, and security considerations specific to AI systems. This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. What We Offer You We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time — 16 hours per calendar year Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $138,000.00 - $200,100.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 11-10-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower's free newsletter.

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Senior Associate, Federal ServiceNow Business Analyst
KPMG USWashington, United Statesför 17 dagar sedan
FulltidPå platsCentrum
agiledentalproject managementcainsurancecompliance+2

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate to join our Federal Advisory practice. Responsibilities: Perform BA functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively, and ensure areas of complexity are understood and investigated appropriately to review opportunities, blockers, problems, and issues that arise; Analyze and verify requirements against existing and planned product capabilities Qualifications: A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university Familiarity with implementing solutions on the ServiceNow platform Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts Experience of using business analysis tools/techniques to design and deliver business change Experience with requirements elicitation or the configuration of the ServiceNow platform Strong engagement, communication and facilitation skills, including presentation and influencing skills Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Top Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG LLP is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Depending on job classification, standard work hours, and years of service, KPMG LLP provides a Total Rewards Package that includes 401(k) and medical and may include dental, vision, disability and life insurance, personal well-being and Personal Time Off. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year depending on your job classification and entity affiliation. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M104ADV_4_26 KPMG LLP and its affiliates and subsidiaries ("KPMG") is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race/ethnicity, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, childbirth or other related condition, military/veteran status, genetic information, status as a victim of domestic violence or sexual abuse or any other legally protected status. The attached link contains further information regarding the firm's compliance with federal, state, and local recruitment and hiring laws. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Business Systems Analyst
CACI International IncReston, United Statesför 17 dagar sedan
FulltidPå platsCentrum$86,600 - $181,800 / Year
compliancecompliancelogisticserp

Job Title: Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required To Start Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity Do you enjoy learning how organizations operate, identifying opportunities for improvement, and helping align business needs with system capabilities? We're looking for an analytical professional to join our team supporting enterprise systems used by our federal government customer. In this role, you'll help connect business needs with system capabilities while ensuring critical applications continue to evolve alongside mission requirements. Our team supports a portfolio of business applications that enable critical financial, acquisition, and logistics operations. We work closely with stakeholders to understand business challenges, evaluate solution options, implement new capabilities, and continuously improve how our systems support mission execution. Our work helps improve operational efficiency, strengthen accountability and auditability, support compliance requirements, and increase automation across critical business processes. This role offers a unique opportunity to develop expertise in both business operations and enterprise technology. You'll analyze processes, define requirements, evaluate system functionality, support solution implementation, and help users successfully adopt new capabilities. Success in this role comes from curiosity, analytical thinking, and a willingness to learn how business processes, policies, and technology work together to support mission outcomes. As you grow in the role, you'll develop a deep understanding of the business domains we support and the systems that enable them, becoming a key contributor to future enhancements and modernization efforts. If you enjoy solving problems, taking ownership of meaningful challenges, and helping organizations make better use of technology, you'll have the opportunity to make a visible impact while building a rewarding career. Responsibilities Translate operational needs into system capabilities that enhance efficiency, accountability, and mission effectiveness. Analyze, design, configure, and enhance enterprise business systems supporting financial, acquisition, and logistics operations. Develop and validate solutions through requirements analysis, functional design, system configuration, testing, and troubleshooting activities. Design reports, interfaces, and other capabilities that improve automation, streamline business processes, and help users work more effectively. Develop deep knowledge of business processes and system functionality to help guide solution decisions, identify improvement opportunities, and support continuous improvement. Create documentation, training materials, and knowledge-sharing resources that enable successful adoption of new capabilities. Requirements U.S. Citizen with ability to obtain Top Secret clearance. Bachelor's degree in a related discipline and 5+ years of experience supporting, implementing, or modernizing enterprise IT systems. Additional direct relevant experience may substitute for the degree requirement. Experience analyzing business processes and translating business needs into functional requirements, system capabilities, and solution designs. Experience supporting enterprise system enhancements, implementations, and upgrades, including solution validation and testing activities. Strong analytical, problem-solving, and communication skills, with the ability to work independently and quickly develop expertise in new business processes and system capabilities. Ability to work onsite within a secure customer environment. Desired Experience supporting federal government business operations, including financial management, acquisitions, and logistics. Experience with Commercial-Off-The-Shelf (COTS) business applications or Enterprise Resource Planning (ERP) systems. Experience with CGI Momentum, CGI Sunflower, or similar enterprise business systems. What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The Proposed Salary Range For This Position Is $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Business Analyst III - BTI&I-Hybrid
Logix Federal Credit UnionSanta Clarita, United Statesför 17 dagar sedan
FulltidPå platsCentrum
compliancecomplianceprocess improvement

The Business Analyst III in Business Technology Integration and Implementation (BTI and I) participates in formulating and defining systems scopes and objectives based on user needs, while demonstrating a strong understanding of lending, information technology, business processes, and industry requirements. The Business Analyst III will lead moderately complex projects and serve as a support resource when participating in higher complex projects related to system conversions, process improvement initiatives, and implementations. Responsibilities Acts as a liaison between users of the project and technical staff to identify business processes, systems and product requirements. Leads internal project teams, external vendors and third parties to ensure the business rules, policies, procedures, and guidance to be followed. Translates business requirements to functional specifications and ensures that the developed technical and process solutions satisfy the business needs. Lead or participate in requirements gathering activities, analysis, and documentation responsibilities for assigned projects. Participates in the creation and monitoring of project milestones and deadlines, assists resources in accordance with project schedule and understands the components of running a financially successful project. Coordinates production implementation and deployment for business user community with IT to include defined impacted role areas, targeted communication and training material creation, training delivery/support, and post-implementation support. Lead or participate in the design of test cases, testing effort estimation, test management and execution of user acceptance testing. Provides analysis and recommendations against test executions and test results; documents and reports test results. Provides continuous feedback to management in the development of technical reports by collecting, analyzing and summarizing information and trends. Stays informed of trends and advances in the area of technology to identify opportunity for increasing revenue, decreasing costs and overall process improvement. Works within their team and directly impacts their function, interacts with other departments. Qualifications Education Minimum: 4 Year / Bachelors Degree Bachelor's degree in Business related disciplines Experience 4-5 years of relevant experience, or a combination of relevant certifications and work experience Knowledge, Skills & Ability Knowledge of loan products, services, systems and compliance preferred. Must have a thorough working knowledge of the Microsoft suite of office products. Must have an analytical approach to problem resolution and familiarity with IT standard concepts, practices, and procedures. Knowledge of LFCU's core system evolution and other Credit Union technologies preferred. Demonstrated ability to work independently, as well as collaboratively to build positive, productive relationships with other Credit Union team members. Excellent oral & written communication skills and the ability to interact with all levels of employees including management. Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement. Disclaimer Equal Opportunity Employer/Veterans/Disabled Pay Range USD $91,676.08 - USD $142,097.92 /Yr.

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Senior Associate, Federal ServiceNow Business Analyst
FulltidPå platsCentrum
agiledentalproject managementcainsurancecompliance+2

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate to join our Federal Advisory practice. Responsibilities: Perform BA functions such as: conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively, and ensure areas of complexity are understood and investigated appropriately to review opportunities, blockers, problems, and issues that arise; Analyze and verify requirements against existing and planned product capabilities Qualifications: A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university Familiarity with implementing solutions on the ServiceNow platform Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts Experience of using business analysis tools/techniques to design and deliver business change Experience with requirements elicitation or the configuration of the ServiceNow platform Strong engagement, communication and facilitation skills, including presentation and influencing skills Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Top Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG LLP is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Depending on job classification, standard work hours, and years of service, KPMG LLP provides a Total Rewards Package that includes 401(k) and medical and may include dental, vision, disability and life insurance, personal well-being and Personal Time Off. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year depending on your job classification and entity affiliation. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M104ADV_4_26 KPMG LLP and its affiliates and subsidiaries ("KPMG") is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race/ethnicity, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, childbirth or other related condition, military/veteran status, genetic information, status as a victim of domestic violence or sexual abuse or any other legally protected status. The attached link contains further information regarding the firm's compliance with federal, state, and local recruitment and hiring laws. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Business Analyst - Expert
BAE Systems, Inc.Sterling, United Statesför 23 dagar sedan
FulltidPå platsCentrum$146,670 - $249,330 / Year
tableaupower biagilescrumjiratriage+6

Job Description BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom. We are looking for an experienced Business Analyst to join our technology-based program supporting a key government customer. This program will deliver software services on a ServiceNow platform. The analyst will be responsible for requirements management, system testing and validation, and business process modeling. Requirements Management Elicit, analyze, and document functional and technical requirements through stakeholder requirements discovery sessions. Create and maintain detailed system requirement specifications and user requirement documents Support traceability matrices to ensure alignment between business needs, system capabilities, and test plans. Business Process Modeling Map current-state (as-is) and future-state (to-be) business processes. Identify process gaps, inefficiencies, and system automation opportunities Collaborate with process owners to validate workflows and ensure alignment with strategic objectives and functional requirements System Testing And Validation Develop system and user acceptance test plans, test cases, and acceptance criteria Coordinate and execute functional, regression, and integration testing efforts Assist in defect triage and resolution with development teams Programmatic Status Reporting Assisting in preparing and delivering regular reports, dashboards, and presentations to project stakeholders, highlighting progress, risks, dependencies, and mitigation plans Track deliverables, milestones, and resource allocation using project management tools Stakeholder Collaboration & Support: Act as a liaison between various stakeholders, technical architects, and developers Ensure stakeholder needs are translated into feasible, scalable system designs Support change management and training efforts by delivering process documentation and end-user materials ABC Required Education, Experience, & Skills A Bachelor's degree with a minimum of eleven (11) year's relevant experience required. Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. 6 years of experience as a Business Analyst or in a related role. Strong knowledge of business process modeling, requirements gathering, and data analysis. Experience with project management and change management methodologies. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and business analysis tools (e.g., JIRA, Visio, or similar). Strong analytical, problem-solving, and critical thinking skills. Excellent communication and interpersonal skills, with the ability to work with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Preferred Education, Experience, & Skills Certification in Business Analysis (e.g., CBAP, PMI-PBA, or similar). Experience with data analytics tools (e.g., Tableau, Power BI, etc.). Familiarity with Agile or Scrum methodologies. Experience with ServiceNow. Pay Information Full-Time Salary Range: $146670 - $249330 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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Business Analyst II
Security Service Federal Credit UnionSan Antonio, United Statesför 23 dagar sedan
FulltidPå platsCentrum
excel

What You Will Do Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends solutions that support and enable the credit union to achieve its goals. Works on projects of varying magnitude and helps to ensure the implementation from beginning to end is timely and satisfactory to stakeholders. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values. What We Require Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education and/or experience. Minimum of five (5) years in a large financial institution environment or comparable experience. Minimum of two (2) years of related experience and/or training as a Business Analyst performing the following activities: (a) Requirements gathering, (b) Use Case generation and documentation, (c) Design of complex solutions using multiple architectures, (d) Generation and documentation of both Functional and Technical Design Documents for use by self and other programming staff. Minimum of one (1) year hands-on experience designing and implementing technical solutions. Use of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production. Work in a team environment, meet deadlines, and take on a high level of responsibility and accountability environments. Superb critical thinking, analytical, interpersonal, written and verbal communication skills. Excellent organizational skills with the ability to pay close attention to details. Ideal Candidate Will Have Experience with Fidelity Information Systems' "Systematics" banking software product suite. Proven experience in participating/coordinating multiple simultaneous projects and ability to work with general supervision. Excellent knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Visio). ACH experience in Digital Banking

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Senior Business Systems Analyst
CACI International IncChantilly, United Statesför 17 dagar sedan
FulltidPå platsCentrum$86,600 - $181,800 / Year
agilescrum

Job Title: Senior Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None CACI is seeking a highly motivated Senior Business Systems Analyst to manage the ingest, development, and delivery of new and enhanced capabilities following an Agile framework. You will be responsible for conducting business and system analysis to deliver an enterprise-wide solution on a ServiceNow Platform. You will work with stakeholders to ensure the successful delivery of enhancements and capabilities. Responsibilities Serve as a Business Systems Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams. Act as the primary liaison for capturing, analyzing, and managing functional and non-functional requirements, including detailed user stories. Translate business and mission objectives into actionable system requirements within a prioritized product backlog. Performs analysis of business or systems processes to identify improvements. Meet regularly with internal and external stakeholders to gather, validate, and refine business needs. Clearly communicate business needs to the development team through well-defined user stories and acceptance criteria. Collaborate with the Scrum Master to define Release and Sprint backlogs, assist in resolving impediments, and contribute to sprint planning activities. Partner with cross-functional teams throughout the development lifecycle to ensure that solutions meet customer expectations and business objectives. Evaluate completed work to confirm it aligns with requirements and agreed scope. Lead product demonstrations to stakeholders, collect feedback, and report on iteration outcomes. Coordinate with program members and stakeholders to ensure migration schedules and milestones are tracked, communicated, and achieved. The ability to be adaptable and to work constructively with a technically diverse team is also crucial. A willingness to learn and stay abreast of industry trends is also required. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex problems, both technical and procedural. Required Qualifications TS/SCI with CI poly required 5+ Years of relevant experience (bachelor's degree in relevant field may be substituted for 5 years of relevant experience; master's degree in related field may be substituted for bachelor's degree and 3 years relevant experience). Hands-on experience capturing IT requirements by leveraging business analysis techniques conducting surveys, workshops, use case and business process modeling. Experience supporting enterprise IT service management platforms such as ServiceNow, Remedy, and Atlassian Working knowledge of web based IT enterprise systems Experience preparing and conducting briefings for diverse audiences, and writing technical documentation (i.e. SOPs) Experience conducting and leading technical exchange meetings Excellent verbal and written communication skills Desired Qualifications Experience using ServiceNow SAFe and Agile modules Experience with ServiceNow catalog management, and business workflow Certified Scrum Master or other agile certifications ITIL V4 certification Possess high level of organization and presentation skills What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The Proposed Salary Range For This Position Is $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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IT Business Analyst
Lincoln ElectricEuclid, United Statesför 20 dagar sedan
FulltidPå platsCentrum$90,191 - $112,738 / Year
azuredevopstableaupower biagilejira+10

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential 'Linc' that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company's website at https://www.lincolnelectric.com. Location: Euclid - Automation Employment Status: Salary Full-Time Function: Information Technology Pay Range: ( $90,191.00 - $112,738.00) Target Bonus: 10.0% Req ID: 30309 Position Summary We are seeking an experienced and results-driven Business Analyst with 5 to 7 years of experience supporting Salesforce platforms and web-based technologies. This role serves as a critical link between business stakeholders and technical teams, translating business requirements into scalable technology solutions that improve customer experience, operational efficiency, and digital capabilities. The ideal candidate will possess strong analytical skills, expertise in Salesforce capabilities, and experience with web technologies, digital platforms, integrations, and Agile delivery methodologies. Key Responsibilities Business Analysis & Requirements Management Partner with business stakeholders to understand strategic objectives, business processes, and operational challenges. Conduct workshops, interviews, and discovery sessions to gather and document business requirements. Create detailed business requirements documents, user stories, process flows, use cases, and acceptance criteria. Analyze existing business processes and recommend technology-driven improvements and automation opportunities. Facilitate stakeholder reviews and obtain approval for business and functional requirements. Salesforce Platform Support Collaborate with Salesforce administrators, developers, architects, and business teams to design and implement solutions. Support Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and related platform capabilities. Evaluate business requirements and recommend configuration versus customization approaches. Assist with Salesforce releases, testing activities, deployment planning, and user adoption initiatives. Monitor enhancement requests and maintain prioritized product backlogs. Web Technologies & Digital Solutions Support enterprise websites and digital applications. Gather requirements for web enhancements, content management systems, integrations, and customer experience improvements. Work with UX/UI designers, developers, and marketing teams to ensure solutions align with business objectives. Key Responsibilities (Continued) Project Delivery & Agile Execution Collaborate with project managers and development teams to ensure successful project execution. Support testing efforts, including User Acceptance Testing (UAT), defect management, and release validation. Track project requirements throughout the lifecycle and ensure traceability from concept through deployment. Data & Reporting Analyze business and customer data to support decision-making and process improvements. Define reporting and dashboard requirements using Salesforce reporting capabilities and related BI tools. Ensure data quality, consistency, and alignment across integrated systems. Required Qualifications Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field. 5 to 7 years of experience as a Business Analyst supporting enterprise applications. 3+ years of experience working with Salesforce platforms. Experience gathering and documenting business and technical requirements. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Strong analytical, problem-solving, and process-mapping skills. Excellent communication, stakeholder management, and presentation skills. Preferred Qualifications Experience supporting web-based applications, CMS platforms, or enterprise websites. Experience with various Salesforce Clouds Knowledge of web technologies Experience with project management and collaboration tools such as Jira, Azure DevOps, or similar platforms. Experience with reporting and analytics tools such as Power BI, Tableau, or Salesforce dashboards. Exposure to ERP integrations (SAP, Kinetic, or similar systems). Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

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Senior Enterprise Business Analyst
SASCary, United Statesför 17 dagar sedan
FulltidPå platsCentrum
oracleagilejirapharmacydentalproject management+4

Senior Enterprise Business Analyst- Hybrid | Cary, NC We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About The Job The Enterprise Technology organization within Cloud and Information Services (CIS) is seeking an experienced Enterprise Business Analyst who is passionate about solving complex challenges and creating meaningful business impact. In this highly visible role, you'll collaborate with leaders and stakeholders across SAS to uncover opportunities, streamline processes, and deliver innovative solutions that transform how we work. Your insights and recommendations will help influence strategic decisions, improve operational effectiveness, and enable the success of key enterprise initiatives. As a trusted partner in business transformation, you'll lead end-to-end process analysis and improvement efforts that span multiple organizations and technologies. From identifying automation opportunities and driving operational efficiencies to defining future-state capabilities and guiding organizational change, you'll play a pivotal role in shaping the future of SAS. If you're energized by connecting strategy to execution, building strong partnerships, and delivering lasting business value, this is an opportunity to make an impact on a truly enterprise scale. As An Enterprise Business Analyst, You Will Develop a deep understanding of enterprise and organizational systems, processes, and workflows. Serve as an internal consultant and liaison between the business and technical community to foster collaboration, clear and transparent communication to ensure mutually beneficial solutions and work to build deep relationships and trust with the business and partners Analyze and document current‑state processes, identify improvement opportunities, and define future‑state recommendations to contribute to the Enterprise Technologies product roadmap Collaborate with cross‑functional teams to translate business requirements into clear, actionable technical solutions. Use a variety of techniques and tools to capture business requirements while partnering with internal business units to support successful delivery of enterprise and organizational objectives. Engage in the end-to-end project lifecycle by leading requirement gathering sessions and workshops to develop and implement enterprise business applications and services. Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required Qualifications 8+ years of experience in business process analysis, systems documentation, and requirements elicitation. Bachelor's degree in a quantitative field, preferably Information Systems or a related discipline. Ability to establish trusted partnerships and influence outcomes across cross‑functional teams and senior leadership. Ability to communicate complex business and technical concepts clearly and effectively across diverse audiences. High-performing contributor with strong execution discipline to drive multiple initiatives forward concurrently. Ability to communicate complex topics visually and verbally to accelerate shared understanding and decision‑making. Credible change agent who identifies opportunities for improvement and helps the organization successfully navigate transformation. Equivalent combinations of education, training, and experience may be considered Preferred Qualifications Ability to translate business needs into functional and technical requirements Experience working in/with Marketplace, Finance, Human Resources and/or Consulting business units would be an asset Experience with the Software Development Life Cycle (SDLC) with both Agile and Waterfall methodologies Experience with using Atlassian Jira for business requirement development and project management Experience with ServiceNow, Oracle Fusion, Microsoft O365 Experience with acting as a trusted advisor on large, enterprise scale projects Experience with preparing and delivering executive communications for enterprise scale projects World-class Benefits Highlights include... Comprehensive medical, prescription, dental and vision plans. Medical plan options include: PPO with low annual deductible and copays. HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! An industry-leading 401k plan. Tuition Assistance Program and programs and resources to support your development Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. Volunteer Time Off, parental leave and unlimited paid sick days. Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

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Business Process Analyst III (Salesforce)
FulltidPå platsCentrum
agilesalesforceprocess improvementoperations management

About The Role It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. We're looking for a talented Business Process Analyst III to join ARC. In this role you will s erve as the primary business analyst and day-to-day business capability lead for assigned Salesforce capabilities and supporting business processes. You will perform business analysis, business process improvement, and product ownership responsibilities to optimize business operations and deliver scalable technology solutions that improve customer experience, operational efficiency, productivity, and quality. You will work closely with business stakeholders and technical teams to analyze business processes, identify opportunities for improvement, and translate business needs into effective technology solutions. While Salesforce serves as the primary platform supporting assigned business capabilities, consider interactions with other enterprise systems and applications to ensure solutions align with broader business processes and organizational objectives. You will serve as the primary liaison between business stakeholders and the delivery team, leading discovery efforts, documenting business and functional requirements, maintaining the product backlog, supporting agile delivery, coordinating user acceptance testing, and validating completed functionality. You will partner with stakeholders throughout the solution lifecycle to ensure delivered capabilities align with business objectives and deliver measurable value. You will leverage Salesforce platform knowledge and perform configuration and administration activities, when appropriate, to support the timely delivery of business solutions. What You'll Get To Do Partner with business stakeholders to analyze business processes, gather requirements, and translate business needs into scalable technology solutions. Document business requirements, user stories, process flows, and acceptance criteria to support successful solution delivery. Identify opportunities to improve ARC business processes, customer experience, productivity, and quality within assigned business capabilities. Apply continuous improvement principles and data analysis to recommend process and technology enhancements. Manage the product backlog for assigned Salesforce capabilities, partnering with stakeholders to prioritize work and support Agile delivery. Organize and participate in solution validation, user acceptance testing, and demonstrations to ensure delivered functionality meets business needs. Build collaborative relationships with business stakeholders and serve as the primary liaison between business teams and technical resources. Facilitate discovery sessions, communicate solution recommendations, and support business readiness throughout the delivery lifecycle. Ensure future state requirements are aligned with ARC's Key Business Objectives (KBOs), Salesforce best practices, business process re-engineering principles and customer experience best practices. Collaborate with developers, architects, UX designers, and QA to support solution design, testing, implementation, and adoption. You'll Bring These Qualifications Bachelor's Degree in Business Administration, Industrial Engineering, Operations Management or similar discipline 4+ years' experience in similar role The ability to use qualitative and quantitative data in making fact-based decisions Must be able to extract objective information from large amounts of ambiguous information Must be able to negotiate for SME resources and manage projects with limited authority over SMEs Strong verbal and written communication are key in conveying findings, recommendations and project results Strong skills interviewing SMEs, facilitating workshops and surveying internal and external customers Strong knowledge of Salesforce functionality Ability to write clear and effective business and system (Salesforce) requirements and user stories What We Can Offer You Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex. WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply

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