Hitta henne En drömkarriär

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. This role follows a hybrid work schedule and reports to the Head of Remote Assistance & Vehicle Dispatch. You will: Manage Vendor Service Delivery & Enablement: Provide BPO vendor partners with the necessary tools, workflows, data access, and support to ensure operational effectiveness and SLA compliance during scaling Implement Global Governance & Quality Control: Establish robust governance, change management, and quality control frameworks across vendor relationships supporting the GOC Support Strategic Decision-Making & Footprint Expansion: Partner with cross-functional leads to construct evidence-based recommendations and evaluate trade-offs for vendor selection, international location strategy, BPO RFP evaluations, and multi-tier operational footprints for Remote Assistance Partner Cross-Functionally: Collaborate closely with Legal, Regulatory, Safety, Product, Engineering, and Workforce Management (WFM) to align operations with regional requirements Serve as Regulatory & Process SME: Act as the primary Subject Matter Expert on RA operations, drafting legal/operational documentation and answering inquiries from regulators, partners, and internal stakeholders   You have: 7+ years of experience in program management, operations, regulatory compliance, or vendor management within complex environments Bachelor's degree in Business, Public Policy, Legal Studies, Operations, or a related field Proven track record writing operational standards and compliance documentation for technical or operational workflows Demonstrated experience working under ambiguity, structuring unorganized problems into clear goals, and leading cross-functional alignment Strong analytical and problem-solving skills, with experience utilizing project management frameworks and tracking operational metrics Exceptional written and verbal communication skills, with the ability to draft formal documentation and present operational strategies to internal leaders and external partners   We prefer: 5+ years of Business Process Outsourcing (BPO) or vendor management experience, particularly in scaling offshore or multi-tier vendor operations Master's degree in Business Administration (MBA), Law, or Public Policy Experience in highly regulated or safety-critical industries, such as autonomous vehicles, transportation, telecommunications, or aviation Background in Continuous Improvement (CI), change management, and operational process optimization         The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $159,000 — $196,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Europe Operations team is accountable for service delivery and eliminating supply blockers to meet demand, working closely with technical program managers, facility engineers, and site operations leaders dedicated to building and sustaining the world's most advanced autonomous fleet infrastructure. We  bridge physical engineering, power grid delivery, and software tooling to ensure Waymo's fleet operates safely, efficiently and continuously at global scale.  In this hybrid role, you will report to the Director of Operations, Head of Europe Operations . You will: Orchestrate European Site & Infrastructure Enablement: Lead the end-to-end multi-country program execution for new facility bring-up, high-voltage EV charging grid interconnections, and tech deployment across European hubs, ensuring infrastructure resilience and readiness for multi-market autonomous fleet operations. Drive Scalable Automation & Process Architecture: Standardize depot workflows across European facilities enabling scale & fleet growth, using continuous improvement principles, tracking mitigations, and removing blockers for scale Complex Program Management: Establish and enforce a unified framework for rider-only operations, driving decisions to unlock all types of infra required to deliver service, including parking, charging, pit-stops, service centers and testing locations. Executive Vendor & Strategic Supplier Governance: Establish strategic new and existing partner frameworks and requirements across Europe to deliver high-performing SLA adherence, CapEx efficiencies, and continuous service delivery. Build High-Impact Cross-Functional Alignment: Serve as the strategic bridge between Facilities, Engineering and Product leadership and local European field teams, aligning international program goals with technical roadmap requirements and regional operational realities. Optimize Multi-Country CapEx/OpEx Portfolios: Lead multi-million Euro infrastructure and technology budgets, establishing resource allocation models, cost-efficiency benchmarks, and financial governance to ensure European market expansion meets strategic financial targets. You have: 10+ years of experience leading complex programs, technology operations, or infra-structure/industrial program management across multiple facilities, including multi-country European expansion in transportation or other operating fields/automated logistics. Proven track record as a senior technical, program management or strategy involving infrastructure, real estate bring-up, or large-scale technical operations across European regulatory jurisdictions (e.g., UK, Germany, Spain, France). Advanced expertise in data-driven operations management, using large sets of data to drive decision making, business intelligence, and advanced metrics to track multi-site throughput, charger utilization rates, and operational resilience. Demonstrated experience developing and executing multi-facility Business Continuity Plans (BCP) and crisis recovery frameworks across high-demand critical facilities. Bachelor's degree in Engineering, Supply Chain, Business Operations, or equivalent practical experience (Master's/MBA or Six Sigma Black Belt preferred). Exceptional communication and executive stakeholder management skills with proven ability to influence matrixed cross-functional teams and external regulatory/utility entities. Ability to travel within the EU up to 40% of the time. We prefer: Autonomous Mobility & EV Infrastructure Domain Expertise: Deep familiarity with AV fleet operations, or ride-hailing support systems. Cross-Border Regulatory Leadership: Hands-on experience navigating EU/UK transportation frameworks, municipal zoning, and high-voltage electrical grid interconnections with national utility providers. International Program Scaling: Demonstrated success scaling operational footprints from initial pilot programs to multi-city commercial operations across diverse language and legal environments. Systems Engineering & Automation Integration: Experience specifying, deploying, and validating programmatic software tools and automation systems inside physical depot environments. Fluency in European Languages: Professional fluency in German, Spanish, French or other western European languages in addition to English is a strong advantage. Lean/Six Sigma Certification. Travel:  Up to 40% of travel The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range £118,000 — £124,000 GBP

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. This role follows a hybrid work schedule and reports to the Head of Remote Assistance & Vehicle Dispatch. You will: Drive Global Quality Strategy & Frameworks: Architect, launch, and govern an enterprise-grade global quality framework and scoring standard across all international regions, vendor tiers, and outsourced BPO partners to ensure consistent operational excellence. End-to-End Process Architecture & Standardization: Design and maintain a standardized global library of Standard Operating Procedures (SOPs), process maps, and operational policies, bridging gaps between engineering/safety specifications and field execution. Continuous Improvement & Root-Cause Retrospectives: Analyze complex operational data, conduct deep-dive process audits, and lead root-cause retrospectives to systematically resolve process breakdowns, policy ambiguity, and service bottlenecks. BPO Quality Leadership & Calibration: Oversee vendor quality triage and calibration across BPO partners, hosting regular Quality Business Reviews (QBRs) to tie quality performance directly to SLAs and continuous improvement roadmaps. Cross-Functional Change Governance: Partner with Product, Engineering, Safety, Legal, and Local Market Ops to proactively manage upstream and downstream dependencies, negotiate scope/timelines, and lead change control for operational updates. Quality Analytics & Leadership Reporting: Define key operational metrics (CSAT, CES, contact rates, resolution accuracy), develop analytics dashboards, and report strategic quality insights to senior leadership.   You have: 10+ years of experience in program management, process engineering, or quality leadership within complex operational environments (e.g., autonomous vehicles, logistics, commercial aviation, tech operations, or multi-tier BPO support) Proven Senior program leadership with a track record of navigating ambiguity to structure, launch, and scale strategic initiatives that span multiple cross-functional teams and external vendor organizations Demonstrated mastery of process design and process mapping software (e.g., Lucidchart, Miro, Visio), including building SOP architectures from scratch Data-driven analytical expertise, with strong skills in extracting insights from complex operational metrics (CSAT, CES, contact rates, audit scores) to drive business decisions Experience in BPO / vendor management, specifically establishing quality calibration, auditing vendor triage, and managing global operational standards Bachelor's degree in Business, Operations, Industrial Engineering, or a related field (or 4+ years of equivalent practical experience)   We prefer: Master's Degree (MBA) or advanced degree in Industrial Engineering, Business Administration, or related discipline Professional process certifications such as Lean Six Sigma (Green/Black Belt) or PMP Technical analytical proficiency in SQL/PLX and data visualization platforms to build and maintain automated quality dashboards Track record of scaling immature operations into structured, mature global programs across multiple geographies and time zones Experience leveraging modern tools (such as LLMs, AI tooling, and advanced CRM workflows) to enhance support process efficiency and agent decision accuracy Background in Customer Support BPO operations within high-growth, high-complexity technology ecosystems   Travel 20% The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $190,000 — $234,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. As part of Waymo's Legal team, you will work on the exciting legal issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our public policy, safety, security and privacy experts to define transportation policy for the autonomous driving world to come, advising on regulatory changes that support and protect our users around the world. We collaborate with our engineering, product, strategy and operations teams to develop and protect our intellectual property portfolio and drive our corporate and commercial transactions. We ensure compliance with an increasingly complex and dynamic range of global regulations. And we anticipate, mitigate, and litigate high-profile and precedent-setting legal matters. In this hybrid role, you will report to an Assistant General Counsel. You will: Strategically build and manage a global patent portfolio for key technology areas, including lidar, radar, camera, and compute, including managing the full patent life cycle, from conducting patent harvest sessions and disclosure reviews to strategic filing decisions, global prosecution, portfolio maintenance and strategic portfolio analysis, and managing outside patent counsel to ensure timely, high-quality, and targeted work product. Advise business teams, product managers, engineers, and researchers on IP issues and provide counseling on IP terms in transactional matters. Collaborate cross-functionally, with other legal team members and partnerships, product, and technical teams, on IP-related issues in agreements with partners, suppliers, vendors, and academic institutions. Review and provide guidance on publications, presentations, marketing, and other public disclosures to manage IP risks and ensure confidential information is protected. Manage responses to IP-related communications, working cross-functionally across legal and business teams, including potentially evaluating acquisition and licensing opportunities.   You have: JD degree with a strong academic record, state bar membership, admitted to practice before the U.S. Patent and Trademark Office, and 6+ years of relevant legal experience. Solid technical background/understanding of technology used in autonomous vehicles, sensor hardware, or semiconductors. Demonstrated experience in: managing a global patent portfolio and patent analysis, providing direct counseling to engineering and research teams, and advising on IP terms in commercial or collaboration agreements. Experience with understanding cross-functional perspectives and navigating ambiguity. Ability to identify and create streamlined processes to support a growing company. Execution-oriented individual with strong interpersonal, communication, and team skills. Experience presenting to senior management and technical teams. Eagerness to work in a startup environment and flexibly roll up your sleeves as an individual contributor to help drive our fast-paced and dynamic business within an emerging and rapidly developing industry.   We prefer: Prior in-house experience working side-by-side with engineering, product, partnerships, marketing, and leadership teams to spot, address, and counsel on IP issues. Experience developing integrated IP strategies that support business goals, spanning patent prosecution, technology licensing, and patent litigation. Demonstrated experience in: patent acquisition, licensing, litigation, and/or handling of third-party demands. Experience advising on and negotiating agreements with government agencies and universities.   The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $251,000 — $310,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Waymo Laser team is a diverse, innovative, and collaborative group of electrical, mechanical, optical and software engineers. We design, build and perfect our cutting edge automotive lidars, and evaluate the lidars that are on the market, and integrate them into Waymo products. Waymo interns partner with leaders in the industry on projects that create impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with opportunities to expand your skill-set. Interns are an important part of our culture and our recruiting pipeline. Join us at Waymo for a fun and rewarding internship! You will: Sensor Data Analysis: Process and analyze complex sensor datasets to extract key insights. Experimental Setup: Design and execute rigorous experiments for validation and testing. Performance Engineering: Develop robust performance metrics and streamline operational processes. Stakeholder Collaboration: Partner effectively with cross-functional teams to align project goals. You have: Currently enrolled in an MS or PhD program in Electrical Engineering, Physics, Computer Science, or a related field. Hardware Experimentation: EE or physics-based experimental design System Prototyping: Modeling and rapid prototyping of complex hardware Data Analysis: Evaluating performance metrics and experimental results Technical Scripting: Automation using Python, SQL, and scripting   We prefer: Signal Processing: Advanced filtering, algorithm design, and data extraction Sensing Systems: Experience with LiDAR, radar, camera, and general perception hardware Technical Communication: Clear presentation of complex concepts to cross-functional teams   Note: This will be a hybrid onsite internship position. We will accept resumes on a rolling basis until the role is filled. To be in consideration for multiple roles, you will need to apply to each one individually - please apply to the top 3 roles you are interested in. The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly Masters Pay $70 — $70 USD The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly PhD Pay $85 — $85 USD

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play You'll help keep assigned projects on track by aligning people, priorities, and resources to deliver key milestones. You'll lead and develop a software engineering management team, strengthen coding and problem-solving capabilities, and help build a high-performing backend and core software organization for Mindbody. In this role, you'll partner closely with design and business teams to bring useful, usable, and customer-centered product experiences to life Build and manage a talented backend development organization focused on delivering meaningful product features Lead, coach, and develop software engineering managers and technical team members Establish development metrics and regular processes for assessing performance and identifying opportunities for improvement Create consistent project management and software development processes that support high-quality delivery in rapid iterations Apply strong design, business, and technical judgment to accelerate releases while advancing long-term product goals Champion software development excellence, customer centricity, and continuous improvement across the organization Present and evangelize prototyped concepts to diverse audiences through both formal and informal presentations Facilitate cross-functional teams, contribute to short- and long-term planning, and help resolve challenges constructively Experience You Bring 7+ years of hands-on experience as a web development engineer 7+ years of experience managing backend development teams 5+ years of experience managing and leading technical employees Experience developing products for global markets Experience working in a highly agile or Scrum environment Demonstrated ability to recruit, mentor, and develop strong software engineering teams Strong judgment and communication skills, with the ability to collaborate effectively across design, business, and technical teams A commitment to serving customers, evolving how work gets done, and creating useful, usable experiences Technology: We value adaptability and problem-solving over specific tools. Mindbody is primarily a .NET and C# engineering organization running on AWS. Depending on your team and area of focus, you might work with: Backend: .NET 8, ASP.NET Core, Python, Django, Ruby, and Rails Frontend and mobile: React, TypeScript, Next.js, Ember, and React Native Data: PostgreSQL on Aurora, SQL Server, Redis, and MongoDB Infrastructure and delivery: AWS, Kubernetes on EKS, Lambda, Pulumi, Docker, Helm, Flux, Azure DevOps, GitHub, LaunchDarkly, and New Relic     Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. The role you'll play As a Field Account Manager, you'll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You'll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region. Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives Spend at least 70% of your time in the field, including frequent travel to other markets in your region Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond Proactively surface partner pain points and position ClassPass solutions that drive mutual value Build a strong local presence in your fitness and wellness community—you're the go-to for what's new and what's next Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported Travel Expectations   Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.   Depending on business needs, there may be occasional travel outside of your assigned region.   Travel may be by car or flight — flexibility is essential to meet customer needs and maximize coverage.   The experience you bring 2+ years of full-cycle B2B sales or account management experience, including field sales Consistent track record of hitting or exceeding quota and performance goals Strong negotiation skills with a solutions-first approach Deep knowledge of your regional fitness and wellness market, with active professional connections Confidence navigating both cold outreach and warm relationship-building across channels Ability to identify and attend networking events that strengthen local brand presence Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $58,350 to $77,800 . The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable).

ABOUT THE ROLE The Associate Producers, Studio cover and support every modality and every instructor working at PSL. Associate Producers, Studio primarily work in the studio at the point of production. They work in teams in a fast moving environment. The key skills they need to demonstrate include exemplary teamwork, clear communication and the ability to take decisions based upon fast changing, limited or sometimes conflicting information. Associate Producers, Studio ensure Instructors are supported in Studio, making sure there is a culture of trust, collaboration and transparency in the studios. Associate Producers - Studio ensure any key development feedback is shared with the Senior Producer - Studio and Instructor Strategy so it can be fed back to help Instructors. Associate Producers, Studio ensure key protocols are understood and followed, collaborating with the Senior Coordinator, Studio to streamline protocols for Senior PAs and PAs where necessary. YOUR DAILY IMPACT AT PELOTON Pre-production Associate Producers - work in close partnership with Talent Producers, Instructor Strategy, Control Room teams and Studio Operations to turn class and production plans into reality during production in studio. Ensuring their Production shifts are properly prepared for the upcoming Productions Responsible for reviewing upcoming class plans and deploying alerts for edits to pre-production steps as necessary to the Talent Producing Team and Instructors. Utilizing our Production platforms to cross-check all pre-production steps Leads pre-production meetings were required with Control Room teams, production assistants, Studio Operations team Talent Support: Supporting Instructors directly; ensuring they are properly briefed, supported and informed ahead of arriving at the studio, as they prepare to execute their classes, during classes and immediately after shooting Engages with and communicates on production notes with Instructors pre, during and post class. Ensures takeaways are captured and shared with appropriate teams Production: As the on the ground Producer on shift, acts as the lead editorial decision maker during live and CTC classes. Escalates (Yellow/Red Lights) to Lead Studio Producer or Instructors' Talent Producers where necessary Executes against Protocols and Run of Shows for live classes across all modalities. Associate Producers - Studio make sure everyone supporting the production (Control Room Staff, PAs, Studio Operations, etc) understands the vision and class plan which the Instructor has developed with their Creative Producers. They are responsible for ensuring the class is executed to the highest possible standard Post-Production: Recap of key class moments, process opportunities, learnings for review by Studio Producer leadership Contributes to editorial meetings to provide input and ideas to greater Producer Team, based on feedback from the live production environment Overall, Associate Producers - Studio collaborate closely with: Content Leadership to develop and execute Live and CTC content Control Room staff during Live and CTC classes to ensure content adheres to Peloton standards for execution Studio Operations teams on studio readiness for Live and CTC classes Collaborates with teams of on-shift Production Assistants pre- and post- classes to ensure content adheres to Peloton standards for execution (including PAs reviewing classes vs. protocols and to identify key moments for highlights, social media and other purposes) Associate Producers work shifts on a planned basis to ensure there is support at the point of production, covering Live Content (with and without members in Studio) and also Coach to Camera and non-class production (CTC) Their shift pattern may include regular "production office shifts" to allow them to interact with the wider producer team and provide auxiliary support e.g. taking on research projections, involvement in creative brainstorms and pitch development During office shifts Associate Producers - Studio will also cover core reporting and planning tasks as assigned e.g. preparing Run Downs Associate Producers - Studio can be assigned to develop and support content development in collaboration with other Producer teams Associate Producers - Studio primarily work at a Peloton Studio but sometimes perform their duties at other locations including at Events, creating Scenic Content and more, according to experience and ability Designated as site lead on non-member days in the Emergency Action Plan YOU BRING TO PELOTON Demonstrable prior experience working in production roles, including experience of a daily, live broadcast environment and control room Experience as a Production Assistant, Senior Production Assistant or equivalent an advantage Experience working with on-screen talent  Experience managing and developing junior staff Experience working a project from concept through delivery and ability to hit tight deadlines Must be very organized with sharp attention to detail Solution-oriented mindset with ability to think quickly on your feet Must be an effective collaborator and communicator Must be able to work a flexible schedule including early mornings, nights and weekends. Knowledge and experience in fitness is an advantage Knowledge and experience in Social Media is an advantage Knowledge and experience in Music is an advantage German fluency is required #LI-CG1 #LI-Onsite   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world's most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our  blog . Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you'll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. About this role You'll lead operating expense forecasting and financial planning for our Global Enterprise business. In this role, you'll own OpEx across monthly and quarterly closes, manage forecasting and budgeting cycles, and partner with accounting and business teams to analyze variances and refine forecasts. You'll prepare insightful monthly and quarterly financial reviews for leadership, highlighting key performance drivers, budget shortfalls, and growth opportunities. Reporting to the Head of Enterprise FP&A, you'll be part of the Headcount/OpEx pod, working at the intersection of finance strategy and operational execution. About your skills Financial Forecasting Core responsibility; essential for owning OpEx forecast and predicting future financial performance. Financial Review Directly supports monthly and quarterly financial review preparation for leadership teams. Business Reporting Necessary for generating monthly and quarterly reports communicating OpEx trends to leadership. What you'll be doing Execute monthly and quarterly close processes for operating expenses, ensuring accuracy and timeliness of financial records Develop and maintain operating expense forecasts, updating projections based on business performance and changing conditions Collaborate with accounting teams to identify and explain variances between actual spending and forecasted amounts Create monthly and quarterly financial review materials for leadership that surface key insights, performance gaps, and strategic opportunities Qualifications 5+ years of experience in financial planning and analysis or corporate finance Experience building and maintaining OpEx forecasts and budgets across monthly and quarterly cycles Experience supporting month-end and quarter-end close processes in partnership with accounting teams Strong variance analysis skills, with the ability to explain results and refine forecasts Experience preparing and presenting financial reviews for senior leadership Compensation At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are. This role is only available for hire in the zones below: US Zone 1: $110,075 - $129,500 US Zone 2: 107,100 - $126,000 US Zone 3: $97, 750 - $115,000 US Zone 4: $90,950 - $107,000   US Pay Zones US-Z1: Bay Area (within 75 miles) US-Z2: NYC and Seattle Metro (within 75 miles) US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI   Posting Date: October 27, 2026 Application Window: October 27, 2026 - November 3, 2026 We anticipate the application window will be open until November 3, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. #LI-JC2 For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice . To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our  Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. 

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world's most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our  blog . Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you'll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Coursera + Udemy lets you choose the best way to work, whether it's from home, an office, or a collaboration space. We're a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you're ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.   About this role: We are seeking a highly motivated and experienced Enterprise Account Director to join our dynamic sales team.  The ideal candidate will be responsible for identifying and closing new business opportunities with enterprise-level clients, which are companies with 5,000 employees and above. You will focus on identifying new business opportunities, in addition to land and expand by fostering relationships to maximize opportunities within these organizations. About your skills: Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success. Coachability: You demonstrate a strong willingness to learn, adapt, and incorporate feedback to enhance strategies and achieve performance targets, fostering continuous personal and professional growth. Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success. Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process. AI Proficiency: You demonstrate strong AI literacy by adopting and mastering new sales technologies—such as GenAI, conversational intelligence, and AI-powered tooling—to drive efficiency. You utilize prompt engineering to create personalized messaging and to gain insight for customer meetings. You leverage data-driven insights from AI tools to craft high-impact pitches for C-level executives. What you'll be doing: Identify, prospect, and qualify new enterprise-level business and upsell opportunities within assigned territory Coordinate and work with Coursera Business team (Customer Success, Solutions Engineering, Marketing, Product, Deal Desk, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention Build and maintain strong relationships with key decision-makers to understand clients' business objectives and challenges to effectively position our solutions as a strategic fit Develop and execute strategic sales plans to meet and exceed sales targets Leverage AI-powered sales technologies, GenAI, and conversational intelligence tools to drive efficiency throughout enterprise sales cycles Utilize prompt engineering to create personalized messaging for large enterprise prospects and generate insights for executive meetings Apply data-driven insights from AI tools to craft high-impact pitches tailored for C-level executives and key stakeholders Lead negotiations and close complex sales deals, ensuring contracts are executed accurately and in a timely manner Stay updated on industry trends, market dynamics, customer feedback and competitor activities; then relay and share any insights with your team! Qualifications: While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: We are looking for a highly motivated, over-achieving "hunter and closer" who flourishes in a fast-paced, dynamic environment A minimum of 7+ years of closing experience in B2B Enterprise sales (SaaS experience preferred) or equivalent Enterprise-style go-to-market playbook that includes value-based selling and leveraging Value Engineers/Solution Engineers in pre-sales Experience partnering with other Account Executives in an overlay specialist sales model Success in opportunity creation and "full funnel" management of many opportunities Strong AI literacy with experience adopting and mastering new sales technologies in enterprise environments Proficiency in prompt engineering and interpreting AI-driven insights to enhance enterprise sales effectiveness Proven history of exceeding targets in selling licenses/products/subscriptions to Enterprise organizations with demonstrated ownership of all aspects of territory management German language skills are a plus, but not essential Posting Date: 10/27/2026 Application Window: 11/11/2026 #LI-AS2 For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice . To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our  Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. 

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: As a Samsara Technical Account Manager (TAM), you will build a track record of customer success by leveraging your technical expertise, strong business acumen, and a commitment to living by Samsara's core values and operating principles. Your primary responsibilities will be to build and maintain relationships with customers and account teams, develop a technical understanding of your customers' Samsara implementations, transform their technical support experience, update our system of engagement, and contribute to team growth. These activities will enable you to proactively set your assigned customers up for success by optimizing their Samsara platform and mitigating risk with particular care during critical peak events. As a TAM, you will occasionally be the point of contact for significant incidents, being responsible for the customer's expectations and communications through resolving such incidents. Our TAM is the primary technical interface on behalf of our customers and works closely across internal and external stakeholders, as required, to address customer needs. This is a remote position open to candidates based in Canada. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Transform your assigned customers' support experience through technical proficiency and problem solving. Demonstrate an understanding of Samsara's products, including APIs, hardware, and software troubleshooting. Act as the primary technical point of contact between Samsara and assigned customers, ensuring their technical requirements and objectives are met. Develop a comprehensive understanding of our customers' business operations and use this knowledge to align Samsara's solutions with their specific needs. Identify opportunities for additional value and growth while presenting outcomes achieved. Cultivate solid and long-lasting relationships with technical stakeholders within your customers' organizations. Establish yourself as a technical trusted advisor, advocating for customer interests within Samsara. Maintain accurate and up-to-date records of customer interactions and activities in our system of engagement. Actively participate in scaling and building the Technical Account Management team, sharing knowledge and best practices to enhance the team's capabilities. Be available for occasional travel to customer sites and may need to be online for some after-hour or weekend coverage depending on the customers' needs. A strong passion for technology and a commitment to continuous learning, with a demonstrated interest in artificial intelligence, machine learning, and their practical applications in a business context. Champion, role model, and embed Samsara's Operating Values and Principles in how you show up to work. Minimum requirements for the role: 7+ years of experience in technical account management, customer success, or a similar role. We welcome applications from candidates with a bachelor's degree in a technical field, or those who have gained equivalent expertise through practical experience in areas such as Computer Science, Engineering, or related fields. Exceptional technical literacy, with the ability to understand and troubleshoot hardware, software and AI technology. Strong written and verbal communication skills. Demonstrated ability to build and maintain customer relationships. Business acumen with a focus on understanding customer needs through a data-informed approach. Strong bias for action, ownership, ability to dive deep, and insistence on the highest standards. An ideal candidate also has: Python coding skills, allowing you to provide enhanced technical support and solutions to our customers. Experience supporting enterprise-level customers in a SaaS, IoT, or PaaS environment. Organized, with a commitment to maintaining accurate account records. A team player who can collaborate effectively in a fast-paced environment. Prior experience with Salesforce, Zendesk, Jira, Gainsight, Tableau, and AI (Gemini preferred). The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $93,075 — $120,450 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Manager, Invest Operations will manage a team of Investment Specialists with responsibility for the day-to-day operations of the team. Responsible for driving business and process changes to ensure SoFi Invest members have an exceptional experience.  What you'll do: Independently manage a team of investment specialists  Responsible for hiring, coaching, performance management and team member development Foster an environment focused on finding solutions to problems  and  innovative differentiators Monitor service levels,  inbound volume, and schedule adherence Manage team members' attendance, sick time, and paid time off Manage team member performance by defining clear goals, objectives, responsibilities, and priorities Ability to identify and escalate issues, and propose recommended solutions regarding process improvements for systems and procedures Effectively manage time and resources within team, department and cross-functionally Monitors the day-to-day activities of functional areas to ensure compliance to internal policy, legal, and pertinent regulations. Establishes, monitors, and maintains internal policies and procedures as well as business continuity plans Utilizes experience and specialized knowledge of specific functional areas and internal policies and procedures to respond to and make appropriate decisions to resolve the most complex situations referred by staff Supervises a variety of licensed Individual contributors ranging from junior to senior levels Work cross-functionally to obtain buy-in and solve complex issues with the assistance of business partners What you'll need: Must have the following existing licensing combination: Series 7, 24 & 66 (or 63 & 65) Minimum Bachelor or equivalent experience 2+ years of management experience preferred 5+ yearsof general customer service experience 3+ years of experience in a Broker Dealer setting Call center or processing center management experience is preferred Experience hiring, training, motivating, monitoring, and coaching teams of customer service & processing employees Strong leadership  and management skills including experience in employee conflict resolution and development Strong written communication skills are required to answer questions and communicate issues clearly & concisely to associates, customers as well as management Ability to react to change quickly and implement new processes & procedures Ability to work independently with little or no supervision Professional demeanor and excellent work habits are essential Financial services-specific customer service experience preferred Understanding of Situational Leadership, high Emotional Intelligence Some evenings and weekend days may be required Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.