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Senior Engineering Manager, Protect
SoFiWA - Seattle (Fully Remote)11 days ago
ContractFully RemoteLead
javakotlinspring bootawsgcpterraform+14

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As the Senior Software Engineering Manager for the Protect team, you will lead the engineering organization building our next-generation Insurance platform. You will establish technical and operational direction for a rapidly expanding, mission-critical business line at SoFi where core platform architecture is greenfield and business impact is direct and tangible. This is an opportunity to shape long-term platform capabilities, architecture, and engineering culture across the organization. You thrive on cultivating engineering teams that value diverse perspectives and foster environments where every team member can contribute and grow. You champion continuous learning, lead iterative experimentation, take end-to-end ownership, and inspire ongoing technical curiosity. At SoFi, we hold deep conviction in tight partnership across Product, Design, Risk, and Engineering; you will engage across the entire lifecycle—from product ideation and distributed systems design to high-availability deployment and continuous system evolution. What you'll do: Lead team building, organizational design, talent acquisition, performance management, and career development across multiple engineering squads. Guide architectural strategy and lead the delivery of highly scalable, fault-tolerant platform services in a cloud-native production environment. Partner with Product Management, Design, Data Science, Compliance, and Operations to translate member needs and strategic business goals into resilient technical solutions. Identify, evaluate, and implement modern architectural patterns and frameworks to enhance system reliability, maintainability, and operational elegance. Champion operational excellence, establishing robust automated testing, observability (logging, metrics, tracing), and incident mitigation practices across all team services. Coach and mentor mid-level to senior software engineers and engineering leads, fostering a culture of technical excellence and clear career progression. Facilitate constructive technical design reviews, navigate architectural trade-offs, and establish shared engineering standards across partner domains. Communicate roadmaps, architectural trade-offs, and system health effectively with cross-functional partners and senior leadership. What you'll need: Education & Minimum Experience Requirements: Bachelor's Degree in Computer Science, Software Engineering, or a related technical field + 10+ years of software engineering experience, including at least 4 years in engineering management leading teams of software engineers (OR Master's Degree in a related technical field + 8+ years of software engineering experience, including at least 4 years in engineering management). Proven track record of zero-to-one product delivery, taking new platform capabilities from concept through production rollout with active users. Exceptional distributed systems design expertise—able to design resilient microservices, define API contracts, and navigate consistency, idempotency, and failure modes in high-volume workflows. Demonstrated technical depth—capable of evaluating architecture proposals, leading rigorous design reviews, and maintaining a high standard for software maintainability and system health. Proven cross-functional leadership—demonstrated ability to align Product, Design, Compliance, Risk, and Operations partners autonomously to deliver business outcomes. Familiarity with JVM-based stacks (Java, Kotlin, Spring Boot) and modern cloud-native infrastructure (Kubernetes, AWS/GCP, Docker, Terraform, CI/CD pipelines). Excellent communication and presentation skills—able to articulate complex system trade-offs clearly to executive stakeholders and partner teams. Experience cultivating psychological safety, mentorship, and high-performance standards within engineering teams. Nice to have: Direct domain experience in FinTech, InsurTech, consumer insurance workflows, or highly regulated financial ecosystems. Experience with event-driven architectures and streaming platforms (e.g., Apache Kafka, Temporal.io, AWS Step Functions). Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Territory Manager (Wagga Wagga)
Halter
HalterAustralia (Fully Remote)11 days ago
Full TimeFully RemoteSenior
repicinsuranceinstagramsalesaccount management+7

About Halter At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard. We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund , Bessemer Venture Partners , BOND, DCVC , Blackbird , Promus Ventures , Rocket Lab's Peter Beck and Icehouse ventures . To find out more, visit our LinkedIn & Instagram . About the role: As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter's on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction in this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you'll share field insights to ensure Halter's technology continues to meet the needs of farmers. Your contributions will directly support Halter's mission to support 50% of the world's habitable landmass to be more productive and sustainable. Location - This role is to be based anywhere in the Wagga Wagga Region of New South Wales. Frequent travel is required as part of the position. Who are we looking for Sales & Customer Success Expertise: Value-based sales experience, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships. Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don't, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly. Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction. Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs. Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. What your day could look like Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You'll manage the full sales pipeline from lead generation through to close. Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter's products. You'll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter's solutions. Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter's product, ensuring a smooth transition from sales to implementation. Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You'll escalate problems as needed and ensure that customers in your territory feel fully supported. Our Benefits: Healthy body, healthy mind. We're partnered with Medibank Health Insurance to support your well-being. We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. Halter in Australia Halter first entered Tasmania two years ago and today operates on over 30% of the state's dairy herd - a thriving customer base managed by a talented, local team. More recently, Halter has expanded across mainland Australia with the regulatory approval of virtual fencing, and is now available for beef and dairy operations in Queensland, NSW, Victoria, South Australia and the Northern Territory. Halter is also preparing to launch operations in West Australia in the coming months. Australian farmers have welcomed Halter with open arms, and we're fielding strong demand from farmers throughout Australia who are keen on Halter. Join our team Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don't necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We'd love to chat to see if you'll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you're excited about this role and working at Halter, along with your CV, and we'll be in touch! Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram . Why our team loves working at Halter: Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

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Senior Manager, Customer Success
TwilioAustralia (Fully Remote)11 days ago
Full TimeFully RemoteDirector
forecastingportfolio managementcoachingsalesforcesalesaccount management+3

Who we are At Twilio , we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Senior Manager, Customer Success. About the job At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale. The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio's ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion. As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ. This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges. Responsibilities In this role, you'll: Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region. Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels. Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations. Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities. Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes. Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams. Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments. Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations. Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs). Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives. Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities. Desired: Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies. Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems. Location This role will be remote, and based in Australia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Account Executive (Melbourne)
Deepgram
DeepgramAustralia (Fully Remote)11 days ago
Full TimeFully RemoteDirector
cloudflareforecastingsalesaccount executiverecruitingforecasting

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are 'Powered by Deepgram', including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you're not excited to experiment, adapt, think on your feet, and learn constantly, or if you're seeking something highly prescriptive with a traditional 9-to-5. WHO YOU ARE You are a full-cycle Account Executive who builds your own pipeline and closes it. You are comfortable selling a product with real technical depth, holding your own with engineers, architects, and technical decision-makers, and translating what the product does into clear business value. You know how to land a new logo and grow it, and you are as comfortable working a partner co-sell as you are running a direct deal. You are at ease operating across the varied markets and cultures of APAC, and you do your best work in a build environment where the playbook is still forming, priorities move quickly, and your input shapes how the team sells. You are organized, self-directed, and relentless about following up. WHAT YOU'LL DO Own a territory end to end: generate pipeline, run full-cycle deals, and carry a new-business and expansion number. Build your own pipeline through self-prospecting, and work with SDRs and Marketing to grow pipeline and build Deepgram's presence in the market, including representing Deepgram at key developer and industry events. Run both motions, with an emphasis on co-sell: work closely with the technology partners headquartered in Singapore, and sell directly into accounts across the region. Sell across the full spectrum of the market, from fast-moving tech companies to large enterprises, focused on APAC and the broader ANZ region. Land new logos and expand them over time, growing accounts through adoption and new use cases. Work closely with Field Engineers to guide technical evaluations and move customers from evaluation into production. Develop a strong command of customer needs, the competitive landscape, and Deepgram's products, and articulate the value clearly to technical audiences. Maintain accurate pipeline hygiene and forecasting. Bring the voice of the customer back to Deepgram, feeding product feedback and market insight to the team. YOU'LL LOVE THIS ROLE IF YOU Are energized by building early and want to help shape how Deepgram sells across APAC/ANZ. Take pride in building your own pipeline and owning a deal from first touch to close. Are at home selling to technical buyers and can hold your own on the substance of the product. Enjoy running a partner co-sell motion alongside direct selling. Think in terms of landing a logo and growing it, not just closing once. Are passionate about Deepgram's mission and what voice AI makes possible. IT'S IMPORTANT TO US THAT YOU HAVE A track record as a full-cycle Account Executive: building pipeline from scratch, running technical deals, and consistently overachieving against target. We expect this typically means 5 or more years of quota-carrying experience, but we hire at varying levels of seniority and encourage strong candidates to apply. Experience selling products with real technical depth, such as APIs, developer tools, or platforms evaluated on their merits by engineering buyers. Experience selling across APAC/ANZ markets, to both technical and business buyers. Comfort running both a direct motion and a partner or co-sell motion, and strong instincts for working through partners. A land-and-expand mindset, with a history of growing accounts after the initial win. Strong communication and follow-up, and the discipline to run a consistent, repeatable sales process. A history of stable tenure and clear progression across your roles. IT WOULD BE GREAT IF YOU HAD Experience selling voice AI, speech, AI/ML, developer tools, or infrastructure. Experience co-selling through systems integrators or hyperscaler partners. Familiarity with a modern sales methodology such as Challenger. Experience in a high-growth or early-stage environment. If the idea of building Deepgram's business in APAC/ANZ excites you, we'd like to hear from you. BENEFITS & PERKS We offer best-in-class benefits, localized to your market. This includes comprehensive health coverage, generous paid time off, paid parental leave, meaningful learning and development support, and stipends to help you do your best work. Specific benefits are administered locally and governed by country-specific regulations. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them. Notice : We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @ deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.

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Territory Manager (Traralgon)
Halter
HalterAustralia (Fully Remote)11 days ago
Full TimeFully RemoteSenior
repicinsuranceinstagramsalesaccount management+7

About Halter At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard. We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund , Bessemer Venture Partners , BOND, DCVC , Blackbird , Promus Ventures , Rocket Lab's Peter Beck and Icehouse ventures . To find out more, visit our LinkedIn & Instagram . About the role: As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter's on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction in this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you'll share field insights to ensure Halter's technology continues to meet the needs of farmers. Your contributions will directly support Halter's mission to support 50% of the world's habitable landmass to be more productive and sustainable. Location - This role is to be based anywhere in Traralgon/Eastern Victoria. Frequent travel is required as part of the position. Who are we looking for Sales & Customer Success Expertise: Value-based sales experience, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships. Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don't, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly. Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction. Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs. Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. What your day could look like Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You'll manage the full sales pipeline from lead generation through to close. Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter's products. You'll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter's solutions. Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter's product, ensuring a smooth transition from sales to implementation. Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You'll escalate problems as needed and ensure that customers in your territory feel fully supported. Our Benefits: Healthy body, healthy mind. We're partnered with Medibank Health Insurance to support your well-being. We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. Halter in Australia Halter first entered Tasmania two years ago and today operates on over 30% of the state's dairy herd - a thriving customer base managed by a talented, local team. More recently, Halter has expanded across mainland Australia with the regulatory approval of virtual fencing, and is now available for beef and dairy operations in Queensland, NSW, Victoria, South Australia and the Northern Territory. Halter is also preparing to launch operations in West Australia in the coming months. Australian farmers have welcomed Halter with open arms, and we're fielding strong demand from farmers throughout Australia who are keen on Halter. Join our team Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don't necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We'd love to chat to see if you'll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you're excited about this role and working at Halter, along with your CV, and we'll be in touch! Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram . Why our team loves working at Halter: Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

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Senior Strategic Account Executive - SEA
TwilioSingapore (Fully Remote)11 days ago
Full TimeFully RemoteDirector
insurancecompliancecompliancesalespartnershipsaccount executive+1

Who we are At Twilio , we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Strategic Account Executive, SEA, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you'll: Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. Experience in supporting South East Asia or South Asia territories. Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC. Entrepreneurial mindset with appetite to define processes and build programs. Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia. Excellent verbal and written communication skills. Bachelor's Degree or equivalent years of experience. Desired: A Bachelor's degree or equivalent experience CDP & CPaaS experience is highly desirable Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience An understanding of the customer experience (CDP + CPaaS) business model Experience managing high tech South East Asia enterprises Location This role will be remote, and based in Singapore Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Senior Back-end Developer
Lemon.io
Lemon.ioEurope, USA, Canada, Australia, Singapore, Mexico, Saudi Arabia (Fully Remote)13 days ago
Full TimeFully RemoteSenior
pythonjavascripttypescriptjavarustruby+30

Lemon.io helps companies in the US and Europe hire experienced engineers, from funded startups to teams like Klarna, Retool, and Pinterest. We've been doing this since 2015, and more than 1,500 companies have hired engineers through us. Currently, we have a few open positions from our client, an AI-native cloud company. AI teams use its platform to run inference on open-source models, fine-tune them and rent large GPU clusters. The fleet is set to grow about 10×; the team won't. That's where you come in. Who they're looking for : Site Reliability Engineer, Senior Back-end Developer with Golang, Senior Back-end Developer with Python, AI Infrastructure Engineer, Distributed Storage Engineer, DevOps. Requirements for Senior Back-end Developers with Golang 5+ years of commercial experience with Golang 2+ years of commercial experience with Kubernetes 1+ year of experience in AI-assisted coding Experience with distributed systems Requirements for Senior Back-end Developers with Python 5+ years of commercial experience with Python 2+ years of commercial experience with Linux 2+ years of commercial experience with Kubernetes 1+ year of experience in AI-assisted coding Experience with distributed systems You own problems end-to-end: you spot the issue, design and build the solution, and ship it to production You can show the business impact of your work with concrete results (e.g., faster processing, lower costs, more users, fewer incidents) Advanced English: you discuss business tasks, explain your decisions, raise issues early, and present yourself and your results well on client calls You work full-time remotely and deliver without supervision You onboard quickly and start shipping in your first weeks Other job listings you can check using the link . You will be redirected to the career page with offers from the client on our website. How it works Apply and complete your profile Verify your role Once approved, we match you with a project. Ready? Apply! NOT YOUR TECH STACK? We're placing Senior Developers (4+ yrs commercial experience) across AI Agent Architecture, AI Automation Architecture, AI Engineering, Site Reliability Engineering, Platform Engineering, Enterprise Software Engineering, React & Python, React & Golang, Golang, React & Java, React & Ruby, Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, iOS & Swift, Flutter & Firebase, Solutions Engineer, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & An gular, Python, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, Product Management, QA Automation, QA Manual, Embedded Software Engineering, React Native & Node, React Native & React, React Native & Ruby, React Native & Python, WordPress, Android, Angular, Python & Node, React & Node.js, Node & TypeScript, Java & Spring, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, React & Node & React Native, .NET & C#, Electron, Scala, C++, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering and more. Reach out and we'll match you. We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire. We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, Saudi Arabia, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

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Senior QA Engineer
VeevaCanada - Toronto (Fully Remote)11 days ago
Full TimeFully RemoteSenior
sqlagilejiralinuxcustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role To help our customers improve their data quality, we are looking for an experienced QA Engineer to deliver high-value features for Veeva Network MDM. We are seeking a collaborative team player who is passionate about quality and enthusiastic about building great software products. If you are ready to make an impact and take your career to the next level, we want to hear from you! As a key member of our Quality Assurance team, you will drive quality across complex, cutting-edge systems. In this hands-on role, you will play a vital part in ensuring customer success with every release. We are looking for someone proactive, self-motivated, and capable of working independently with minimal supervision. Drive the full QA lifecycle—reviewing requirements, designing test strategies, and executing tests to ensure product quality Validate complex cross-platform workflows and ensure our integrations with external platforms are reliable and seamless Create testing documents, including test plans, KB articles and bug reports Collaborate with software engineers, product managers and other QA Engineers in an Agile team environment Work closely with automation team to expand automation coverage Partner with the team to debug, investigate, and resolve issues 5+ years of relevant experience in software quality engineering Strong expertise in QA methodologies, strong analytical and critical thinking skills Experience in testing web applications, APIs, integrations, data flows, and end-to-end business workflows Experience in Unix/Linux environments for log analysis and backend debugging Proficiency with SQL for database querying and data validation Excellent verbal and written communication skills A team player who is independent and a fast learner Bachelor's degree in engineering, Math, Computer Science, or equivalent work experience Experience utilizing AI testing tools for test-case generation and optimize testing workflows Familiarity with SaaS based Enterprise Software Experience with Atlassian tools (Jira, Confluence) Prior experience in the Pharma Life Sciences domain We value your time and believ

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Senior Program Manager - Medical Content - Ostro
VeevaBoston, United States (Fully Remote)14 days ago
ContractFully RemoteSenior
compliancecomplianceeditingjournalismcustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva-Ostro builds the AI-powered engagement platform behind some of pharma's most innovative brand experiences — conversational virtual navigators, personalized content journeys, and omnichannel tools that give patients and HCPs real-time, accurate answers. As a Senior Program Manager on our Implementation/Professional Services team, you'll own the end-to-end quality of every deliverable, from client-facing designs and content matrices through PRC submission to pre-launch QA of the live tool, while developing the processes and leading the team of contractor editors who bring each build to life. It's a chance to bring deep pharma marketing editorial expertise into a fast-moving SaaS/tech environment at the center of how the industry is reinventing patient and HCP engagement. Review and QA project deliverables, including tool designs and the content library/matrix, for accuracy, consistency, and compliance before they move into client review Guide deliverables through client review and PRC submission, ensuring thorough, accurate editorial review at every round Conduct pre-launch QA testing of the built tool against PRC-approved materials, including content checks and functionality testing Develop, document, and maintain quality processes, checklists, and best practices for the medical editor team Manage resourcing across a team of contractor medical editors: assigning, coordinating, and delegating review and QA tasks across active projects Partner with stakeholders across the Implementation and Customer Success teams including project managers, copywriters, developers, and customer success managers to ensure successful delivery across projects Bachelor's degree in life sciences, English, journalism, communications, or a related field 5+ years of experience in medical/scientific editing, ideally within a life sciences marketing agency, medical communications agency, or pharmaceutical company, with direct experience editing pharma brand marketing or patient/HCP-facing digital content Proven experience guiding content through Medical, Legal, and Regulatory (MLR) or PRC review and incorpor

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Senior Data Scientist
VeevaBoston, United States (Fully Remote)11 days ago
Full TimeFully RemoteSenior
machine learningdata sciencedata engineeringclinicalpharmacyclaims+3

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As a Data Scientist on the Link Key Accounts team, you'll build the models and methodologies that turn multi-source healthcare data into reliable intelligence about healthcare organizations, their networks, and the people who make decisions inside them. The work spans both ends of the spectrum: quantitative analysis of claims and financial data, and qualitative inference — building org charts and mapping influence from titles, roles, and other soft signals. This is an early, high-latitude role with room to shape both the methods and the product. Apply statistical and machine learning techniques to healthcare claims and other structured data to build new metrics and methodologies — for example, calculating readmissions and average length of stay across varied claims sources, producing all-payer estimates, and developing clinical ontologies Transform public financial data into clear signals and a coherent story about the financial health of healthcare organizations Build entity resolution and record-linkage models across health systems, provider organizations, employers, and payers Develop affiliation and network mapping — inferring how organizations and people connect, and how influence and reporting structures flow across them Infer organizational structure from qualitative signals, building org charts and decision-maker maps from titles, positions, and role characteristics Design data-sourcing methodologies that evaluate, score, and combine heterogeneous inputs (public filings, web sources, licensed data) into accurate, defensible account signals Build the models that power account targeting and segmentation — deciling, patient-volume and disease-state signals, strategic filters Partner with Product, Data Engineering, Engineering, and QA to take solutions from prototype to production, then iterate and enhance 5+ years of hands-on data science and statistics experience 5+ years working with healthcare data and the US healthcare system Experience with healthcare claims data (medical and/or pharmacy) and the metrics derived from it Experience with healthcare organizational data (HCO/HCP

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Senior Data Scientist
VeevaNew York City, United States (Fully Remote)11 days ago
Full TimeFully RemoteSenior
machine learningdata sciencedata engineeringclinicalpharmacyclaims+3

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As a Data Scientist on the Link Key Accounts team, you'll build the models and methodologies that turn multi-source healthcare data into reliable intelligence about healthcare organizations, their networks, and the people who make decisions inside them. The work spans both ends of the spectrum: quantitative analysis of claims and financial data, and qualitative inference — building org charts and mapping influence from titles, roles, and other soft signals. This is an early, high-latitude role with room to shape both the methods and the product. Apply statistical and machine learning techniques to healthcare claims and other structured data to build new metrics and methodologies — for example, calculating readmissions and average length of stay across varied claims sources, producing all-payer estimates, and developing clinical ontologies Transform public financial data into clear signals and a coherent story about the financial health of healthcare organizations Build entity resolution and record-linkage models across health systems, provider organizations, employers, and payers Develop affiliation and network mapping — inferring how organizations and people connect, and how influence and reporting structures flow across them Infer organizational structure from qualitative signals, building org charts and decision-maker maps from titles, positions, and role characteristics Design data-sourcing methodologies that evaluate, score, and combine heterogeneous inputs (public filings, web sources, licensed data) into accurate, defensible account signals Build the models that power account targeting and segmentation — deciling, patient-volume and disease-state signals, strategic filters Partner with Product, Data Engineering, Engineering, and QA to take solutions from prototype to production, then iterate and enhance 5+ years of hands-on data science and statistics experience 5+ years working with healthcare data and the US healthcare system Experience with healthcare claims data (medical and/or pharmacy) and the metrics derived from it Experience with healthcare organizational data (HCO/HCP

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Global Program Manager - Development Cloud
VeevaFrance - Paris (Fully Remote)13 days ago
ContractFully RemoteMid
rvaultclinicalsalescustomer successr

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Own the Future of Life Sciences R&D. At Veeva, you won't just manage programs—you'll drive monumental, global R&D transformation for our most strategic Vault customers across Europe. As the Global Program Manager, you are the ultimate owner of success, serving as the executive services partner who strategically aligns Veeva's full ecosystem (Product, Sales, Services) to deliver maximum customer impact. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth. This is a remote, full-time role based in Denmark, requiring a dedicated blend of on-site customer engagement and remote work. Qualified candidates must be legally authorized to be employed in Denmark. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. Own and drive the successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) at our strategic accounts, ensuring measurable business impact and financial excellence Forge and cement deep, trusted-advisor relationships with customer IT and business executives to define, secure buy-in for, and govern the long-term R&D transformation roadmaps Strategically lead and align all cross-functional Veeva teams—Sales, Product, Strategy, and Services—acting as the primary executive liaison to deliver unified, outcome-driven programs and unlock maximum value for the customer Champion the growth trajectory of the account by crafting, negotiating, and leading services contracts and implementation proposals that expand customer value and product adoption Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams Ensure long-term success and continuity by overseeing smooth transitions from implementation into post-deployment operations and ongoing customer enablement teams Communicate proactively and with executive clarity, en

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